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Four Points By Sheraton Charleston

Charleston - WV · United States

600 Kanawha Blvd EView location

8.4/10Excellent1,007 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Neighborhood9.0/109.0
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Charleston

Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.

Satisfy your appetite for dinner at Recovery Sports Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Charleston?

This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours). Stay in one of 176 guestrooms featuring flat-screen televisions.

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A stay at Four Points by Sheraton Charleston places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Haddad Riverfront Park. This hotel is 12.5 mi (20.1 km) from Mardi Gras Casino and 0.1 mi (0.2 km) from Heritage Towers.

Stay in one of 176 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided once per stay.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Charleston? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
    • Self parking fee: USD 15.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Haddad Riverfront Park 0.1 km / 0.1 mi
Heritage Towers 0.2 km / 0.1 mi
Charleston Stage Company 0.2 km / 0.1 mi
The Art Emporium 0.4 km / 0.2 mi
Charleston Town Center 0.5 km / 0.3 mi
Laidley Court Shopping Center 0.6 km / 0.4 mi
Gallery Eleven 0.7 km / 0.4 mi
Children s Theatre of Charleston 0.8 km / 0.5 mi
Charleston Coliseum & Convention Center 0.8 km / 0.5 mi
Avampato Discovery Museum 0.9 km / 0.5 mi
Mountain Stage 0.9 km / 0.6 mi
Clay Center for the Arts and Sciences 1 km / 0.6 mi
Capitol Market 1.1 km / 0.7 mi
GoMart Ballpark 1.5 km / 0.9 mi
CAMC General Hospital 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
Show 25 more facilities & services
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Newspapers
  • Luggage roomExtra charge
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 6
  • Business centre
  • Indoor freshwater pool
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GUEST ROOMDouble or Twin • GUEST ROOMDBT.GR

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    Double or Twin GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 28 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Four Points By Sheraton Charleston

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Housekeeping
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Four Points By Sheraton Charleston

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Four Points By Sheraton Charleston

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GUEST ROOM KING BEDDouble or Twin • GUEST ROOM KING BEDDBT.GR-KG

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    Double or Twin GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH VIEWSQUADRUPLE • Accessible WITH VIEWSQUA.H6-WV

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    QUADRUPLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible Two Double bedsQUADRUPLE • Accessible Two Double beds • 1 BedroomQUA.H6-2D
    QUADRUPLE Accessible Two Double bedsPhoto unavailable2 photos

    Four Points By Sheraton Charleston

    QUADRUPLE Accessible Two Double beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Four Points By Sheraton Charleston

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Ironing set
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Housekeeping
    • Hairdryer
    • TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Four Points By Sheraton Charleston

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Charleston

8.4
Excellent
1,007 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Neighborhood
9.0 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Vincent
The staff were friendly and helpful. The room was clean and spacious.
6/10
Pleasant
02 Aug 2026
Karaeah
The staff was amazing. There were a couple of rooms where the doors stayed open on my floor which made me a little uncomfortable. The second time I mentioned it, it was taken care of. The room was decently clean. Beware that a bottle of water at the hotel is $4. Stock up! There aren't microwaves in the room but there is 1 literally 1 in the lobby. I did gave to call down to the front on day 2 for a clean towel. Overall the hotel and parking felt very safe and the staff were phenomenal and friendly!
10/10
Exceptional
30 Jul 2026
Michael
I always enjoy staying at the Four Points by Sheraton Charleston. There is just something special about this place. I really appreciate the history of the hotel and the surrounding area. It gives you a sense of Charleston's past while still offering all the comfort you need.

The staff is always friendly and welcoming, the rooms are clean and comfortable, and the location makes it easy to explore the city. Every visit has been a great experience, and I find myself looking forward to coming back.

If you enjoy staying somewhere with character, history, and genuine hospitality, I would definitely recommend this hotel.
8/10
Excellent
24 Jul 2026
Rick
The hotel has a wonderful view of the Kanawha River. The room is spacious but does overlook the road, so you will hear cars throughout the night. The staff is friendly, and the food is good. This hotel is a good value for the money.
10/10
Exceptional
22 Jul 2026
Gustavus
Great location, nice room, helpful staff
10/10
Exceptional
19 Jul 2026
Dan
Very good and clean. Recommend it.
Self
6/10
Pleasant
10 Jul 2026
Jason
I would stay here again if I had to. It wasn’t bad but not the greatest.
10/10
Exceptional
08 Jul 2026
REBECCA
I was satisfied with everything except it was rather warm in rooms. But, we were having a heat wave at that time.
Family
4/10
Poor
06 Jul 2026
Frank
The location is excellent. We stay in the suites and they were due for an upgrade five years ago.
10/10
Exceptional
03 Jul 2026
Sherry
Very helpful, friendly staff!
Entire facility very clean
Partner
10/10
Exceptional
27 Jun 2026
Dody-Jane
Very convenient location. Easy to walk to old town restaurants and breweries.
Partner
10/10
Exceptional
20 Jun 2026
Robert
Room and facility very clean. Parking convenient. Staff was very considerate - we arrived early and were given a room.
Partner
10/10
Exceptional
09 Jun 2026
Cheryle
Good location, safe area, clean and spacious property, friendly staff.
Self
4/10
Poor
09 Jun 2026
tammy
The property has a nice view of the river. The room was nice and the bed was comfortable. The property did not have hot water for 24 hours while we were there. We had to take cold showers before going to a family event. Also, they have an indoor pool but it is not heated, or well maintained.
Friends_and_family Family
10/10
Exceptional
27 May 2026
Natalie
Great location, clean rooms, and incredible staff!
Family_with_children
10/10
Exceptional
24 May 2026
Veronica
Great Service !
10/10
Exceptional
14 May 2026
Emily
Very friendly staff. Quiet and great location. A great value.
6/10
Pleasant
03 May 2026
Alan
There were no grab bars or non-skid mat in the shower. Sheraton should fix this. I had to repeatedly get on the floor and crawl under a table to access a power outlet to charge my devices. That’s not easy for me to do anymore. I was disappointed that dinner wasn’t available at the bar on weekends. When I have eaten there before, it was better than the restaurant in back. The staff were courteous and helpful. Thank you.
Self
10/10
Exceptional
30 Apr 2026
Susan
Great location. Breakfast was very good. I'd definitely stay here again
Self
8/10
Excellent
29 Apr 2026
Heidi
All staff were very nice and accommodating. However the facilities are tired and need refreshing. It is conveniently located with easy walking distance to most places.
Partner
10/10
Exceptional
28 Apr 2026
Richard
Location & staff
Partner
10/10
Exceptional
22 Apr 2026
Russell
💪
Self
2/10
Poor
22 Apr 2026
Xandrea
Checked in and went to our room and there was a smell and looked in the fridge and found leftovers from the previous guests. They came to empty fridge but never cleaned inside after asking multiple times. Then the following day asked for wash clothes and towels over 5 times and never received them. We had to wash with our hands and showered with sandals on how nasty the tub was.
Family_with_children
2/10
Poor
15 Apr 2026
Debra
I stayed here years ago after their renovation. Nothing has been done since then. The whole place is in terrible condition. The furniture is old and chipped. The carpet is dingy. The water in the bathtub takes forever to drain. Spend your money elsewhere.
Friends_and_family Family
8/10
Excellent
14 Mar 2026
Amy
Clean
Partner
8/10
Excellent
06 Mar 2026
Dustin
I only stayed twice but in both room the light fixture was busted and the showers and sinks didn’t drain properly.
Self
10/10
Exceptional
01 Mar 2026
Cheryle
Clean and convenient location. Friendly staff.
Partner
8/10
Excellent
25 Jan 2026
Ryan
Great location in the heart of Charleston, WV. Nice view of river and cityscape. Helpful staff, nice bar. Connected to Recovery Bar & Grille as another option.
Leisure Friends
10/10
Exceptional
23 Jan 2026
Glenda
The room was great. Most of all the staff there is excellent!!
Business
6/10
Pleasant
20 Jan 2026
Deanna
We did not have breakfast with our room. The staff was amazing! The room was very clean! My complaint is you reserve a suite. Our family was meeting in the middle from NC and Ohio. One nephew works for Residence Inn so we have stayed there often. I was shocked when we got to the suite with the kitchen -no dishsoap no dishtowels not a cup not a spoon nothing! In the kitchen. Very disappointing!! You need to step it up! If you advertise a kitchen it should have much needed items!
Leisure Family
6/10
Pleasant
10 Jan 2026
Leigh
The stay once we finally arrived was good. Initially, we were upset because the shuttle left us at the airport and didn't return. We were accomodated afterwards. The room was clean, bathroom was clean and all was well. There was a slight leak in the restroom sink but it did not effect my stay.

Breakfast was good and delivery was quick.
Business_and_leisure Partner
8/10
Excellent
10 Jan 2026
Brenda
Room was clean. The property were stingy on their bathroom linens. The desk said they did not have an extrsblanjet
Business Partner
10/10
Exceptional
07 Jan 2026
Leonard
Yes
Partner
8/10
Excellent
06 Jan 2026
Mary
great location!
2/10
Poor
01 Jan 2026
Erin
The property was disgusting. First our toilet was broken. I fixed it, it broke again for good after hours where maintenance couldn’t come until morning. Mold was in the bathtub and the air condition sounded like a space ship taking off. Beware.
6/10
Pleasant
26 Dec 2025
Layla
The hotel needs major updates. My room felt a bit musty. A few of the machines in the gym were out of order as well. It was honestly just okay. The location is excellent, which is why I chose the hotel, however the newly constructed hotels in the valley / outside of downtown might be a little nicer.
Leisure Self
8/10
Excellent
14 Dec 2025
Amanda
Everyone and everything was great EXCEPT the pool was out didn’t let us know ahead of time so we could’ve found an alternative hotel! Pool is one of our first check boxes because of our 6 yr old son!
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Michele
Great place to stay. Our room was clean with a nice view of the city. Breakfast was a little undesirable ,but it makes up for it with the sports bar attached to the hotel. It had great food and drinks.
8/10
Excellent
22 Nov 2025
Richard
Room was clean, staff was nice.
Business_and_leisure Family
6/10
Pleasant
20 Nov 2025
Wesley
I felt like the pictures online were a bit deceiving. The equipment in the fitness center is ancient and the rooms are quite outdated. There seemed to be difficulties with their key card system, and the food and beverage service was, let’s say, less than welcoming. The food was average at best, just be careful if making a special request because there’s a high probability it won’t be what you ordered.
Business Self
10/10
Exceptional
10 Nov 2025
Nikki
Clean room, kind and helpful staff
Business
10/10
Exceptional
05 Nov 2025
valerie
Hotel was fresh, clean and comfortable. Staff was friendly. Ordered food from hotel restaurant, it took forever and was cold we we got it.
8/10
Excellent
22 Oct 2025
Aimee
Great location and easy parking. Hotel is a little dated and the walls are paper thin. Could hear everything in halls and outside. Toilet kept making this loud running sound every few min which got super annoying. Comfortable bed and everything I needed though.
Business Self
10/10
Exceptional
19 Oct 2025
Douglas
Welcoming service
10/10
Exceptional
17 Oct 2025
GIna
We did not eat at the restaurant
Partner
10/10
Exceptional
14 Oct 2025
Thomas
Very good experience
Leisure Family
8/10
Excellent
11 Oct 2025
Maryjane
AC not cooling. Breakfast expensive for quality. Location brought us here.
Partner
10/10
Exceptional
10 Oct 2025
Robin
Centrally located to restaurants, shopping, river walk, and more
Leisure Partner
8/10
Excellent
30 Sep 2025
Jennifer
The location was great. Easy to get around if you wanted to walk .
Leisure Family
10/10
Exceptional
27 Sep 2025
Thomas
Very good.
8/10
Excellent
26 Sep 2025
Michael
The staff was super friendly and helpful.
Business
10/10
Exceptional
19 Sep 2025
Dewey
Bar was nice, garage was convenient. We had a room across the river which was nice. My girl liked the tub, bed was nice with good pillows. Was a nice stay.
Leisure Partner
6/10
Pleasant
14 Sep 2025
Alysia
Some of the front desk staff was extremely rude when handling a reservation issue. Instead of helping, they just repeatedly told the customer that they were wrong, even though they were not.
The room smelled like garbage.
The amenities were nice and the location was great.
Friends_and_family Family
10/10
Exceptional
09 Sep 2025
Caren
Pleasant view of the river. Nice restaurants.
8/10
Excellent
01 Sep 2025
W. Keith
The lack of coffee after breakfast hours. Cheap.
Leisure Family
2/10
Poor
30 Aug 2025
kate
This is one of the worst hotels I’ve ever stayed in.
10/10
Exceptional
20 Aug 2025
Kristina
It was the ideal spot for the multifest. Clean, courtesy.
Leisure Pet
6/10
Pleasant
18 Aug 2025
Verified traveler

Charleston

I didnt think it was very clean, the carpet seems grosse.
8/10
Excellent
18 Aug 2025
Tom
The hotel was conveniently located in terms of walking distance to shops and restaurants. The facility was clean and quiet for the most part. The pool was a little cold and the water a bit cloudy. Since I booked through Expedia, I was unable to apply any of the discounts (AAA, AARP) that may have qualified. I know that is not the hotels policy but perhaps a discount on parking or meals could have been offered.
Leisure Self
10/10
Exceptional
16 Aug 2025
Jane
The staff at the hotel were very helpful and courteous. They made our stay more pleasant!
Leisure Partner
6/10
Pleasant
12 Aug 2025
Cartell

Great plus, crappy AC

It was nice and very convenient location, my only problem is the air conditioner in the room did not work. Our room stayed at 75° and the next morning when we grabbed our daughters duffle bag of clothes, it was soaked from the AC leaking
Friends_and_family Family
10/10
Exceptional
05 Aug 2025
Dafanie
Close to the hospital
10/10
Exceptional
04 Aug 2025
Verified traveler
Kind staff, easy parking, great location and clean hotel!
Friends_and_family Friends
8/10
Excellent
01 Aug 2025
Jennifer Layne
Nice quiet clean room. The bed could have been more comfortable- but the staff was very helpful and friendly!
Leisure Partner
10/10
Exceptional
21 Jul 2025
Deborah

Enjoyable Four Points by Sheraton Experience!

I had a great stay! My room had a great view, clean and the bed was comfortable! Had great drinks at the bar from a wonderful bartender. I definitely will stay at another Four Points when the oportunity arises!
Friends_and_family Family
10/10
Exceptional
17 Jul 2025
Phillip
Very nice staff and the room was very clean
10/10
Exceptional
13 Jul 2025
Albert
Close to bars and restaurants. Parking garage next door that fit my F150. Safe to walk. Friendly staff.
Leisure Partner
10/10
Exceptional
10 Jul 2025
Zach
Comfy bed, clean room, in the heart of downtown, really convenient on-site parking. No-fuss, no-frills. Enjoyed my night’s sleep!
Self
8/10
Excellent
10 Jul 2025
Lindsay
We were in town for an event. This hotel was convenient and clean. I would stay there again.
Leisure Partner
2/10
Poor
10 Jul 2025
Herberta
didnt like needs an renovation.
10/10
Exceptional
09 Jul 2025
Eric
Perfect stay for my needs in Charleston!
Business Partner
10/10
Exceptional
06 Jul 2025
Mitzi

Great location!

Great location and great stay!
Friends_and_family Family
8/10
Excellent
22 Jun 2025
John
Nice
Leisure
8/10
Excellent
19 Jun 2025
Maria
Metro station was very close by.
8/10
Excellent
19 Jun 2025
Laura
Great staff
Partner
10/10
Exceptional
16 Jun 2025
Phillip
It was nice
Business
8/10
Excellent
07 Jun 2025
Michael
I love being around water and this property sits along the river.
Leisure Self
4/10
Poor
05 Jun 2025
Robyn
There was a small child in the room next to us shrieking all night long and then sobbing at 6 in the morning.
10/10
Exceptional
02 Jun 2025
Jonathan
Great visit
Partner
10/10
Exceptional
28 May 2025
Brittney
Great stay will stay there again
Friends_and_family Family
10/10
Exceptional
27 May 2025
Susan
Super welcoming and knowledgeable staffing at the desk! Thank you.
6/10
Pleasant
27 May 2025
Christie
Nice property, clean rooms. The only complaint I have is the air conditioning units are motion sensed, so they turn off when you're not in the room..or asleep. It was stiffling hot at night because of this.
Leisure Partner
10/10
Exceptional
20 May 2025
Celeste
This hotel could use some updating but because of its staff and location, I consider it the best hotel in Charleston. I don’t care about cheap free breakfasts or free cocktail hours with bad wine and cheap beer, so this is the best option in my opinion.
Business Partner
10/10
Exceptional
09 May 2025
Amelia

Great stay in Charleston!

Beautiful hotel! Very clean!
Friends_and_family Family
10/10
Exceptional
08 May 2025
michael jose
Loved the bar
Leisure Friends
8/10
Excellent
22 Apr 2025
David
Nice Hotel. Would definitely recommend it.
Leisure Family
10/10
Exceptional
07 Apr 2025
Jeannie

Cold swimming pool!

POOL WAS NOT HEATED! That was the main attraction for us to stay at that hotel. PHONE DID NOT WORK. SERIOUS ISSUES. I WOULD LIKE A DISCOUNT.!
Partner
10/10
Exceptional
30 Mar 2025
Deborah
When we arrived late at night to check in, the front desk girl was super nice. She knew exactly who we were as my son checked in before us. The room was great, Inusually have a hard time sleeping. The beds were so soft. Slept fantastic. Nice water view too. We will choose this hotel from now when traveling through to Virginia Beach.
10/10
Exceptional
22 Mar 2025
Jessica

Wonderful stay!

Clean room with a beautiful view. Staff was so nice. Definitely will be back.
Partner
10/10
Exceptional
17 Mar 2025
Ruth
Our stay was very pleasant. Lovely staff, decent restaurant, very good breakfast.
2/10
Poor
14 Mar 2025
Jonathan
No heat during wintertime. Excuse was new heat pumps. Sorry. They don’t operate well at these temps.
8/10
Excellent
07 Mar 2025
Debby
Fine place for a one night stay
8/10
Excellent
06 Mar 2025
Alan
Does what you need to stay a night in the city. A bit pricier than it needs to be.
Business Self
6/10
Pleasant
22 Feb 2025
Theresa
it was ok, except for the cold showers.
10/10
Exceptional
19 Feb 2025
Meghan
My husband and I enjoyed our stay and it was within a short walk to the Coliseum for a concert we were going to. I highly recommend this hotel!
Leisure Partner
10/10
Exceptional
07 Feb 2025
Matthew

A Great Hotel with Great Staff

While my stay at the Four Points was brief, it was a very pleasant experience notable for the excellent service by the friendly and helpful staff. They were quick to help me resolve any issues, and were extremely friendly and easy to get along with. The room was very comfortable, and the view was amazing. The art gallery in the lobby was a nice touch. My only complaint with the room was the lack of any traditional wifi, but I could've missed something. The 24/7 Airport shuttle came in VERY handy. While I didn't get to try it myself, my friends very much enjoyed the breakfast. I would highly recommend staying here! I wish I could've stayed longer.
Friends_and_family Friends
10/10
Exceptional
04 Feb 2025
Jessica

Nice staff, but unheated pool

The staff was very friendly. Unfortunately, the inside pool was unheated. My kids had been talking about swimming for the entire 3 hour car ride to this hotel, so we took a very cold swim which wasn't ideal. Several other families came to the pool and were also disappointed. It was like ice water!
Friends_and_family Family
10/10
Exceptional
24 Jan 2025
Kaylie
.
Business_and_leisure Friends
10/10
Exceptional
18 Jan 2025
Amanda
This has became a favorite place to stay for me and my children! We have stayed several times and we enjoy this hotel! It's clean, comfortable and quiet!
Leisure Family
10/10
Exceptional
04 Jan 2025
Joseph
Didn't like parking
Leisure Partner

Location & surroundings

Four Points By Sheraton Charleston
600 Kanawha Blvd E, Charleston, United States

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Four Points By Sheraton Charleston

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