Name: Sonesta Es Suites Charleston
Address: Hotel Circle, 200, Charleston, 25311, US

6/10

Pleasant

01 Aug 2026

Jermaine

The size of the room was great but it is in need of updating and was not cleaned thoroughly. There were dishes still in the dishwasher, no refill of dishwasher detergent, old food and dead bugs on the floor, and dried pee still on the outside of the toilet bowl.

6/10

Pleasant

01 Aug 2026

Kelly

Stay was great until we turned down the bed to sleep. The sheets were obviously “used”. There were crusty stains of body fluids as if someone had relations and the sheets weren’t changed. We had to go to the front desk to get clean bedding and change it all ourselves. That was the only disappointing part of our stay. We were pretty disgusted by that. We were very tired and had to get all that taken care of before we could go to bed.

10/10

Exceptional

01 Aug 2026

Cheryl

Sonesta was like a home away from home. The beds were very comfortable, but some housekeeping issues needed addressing.
Trash in one trashcan from former occupants and used tissues in nightstand. The chair was filthy in the living room. We used clean towels to cover that. For an accessible room, the living room had low furniture.
Also, children running in the hallways were noisy and a danger to handicapped persons, so parents need to teach their children better manners!!!
Once staff was made aware, issues were being addressed.

10/10

Exceptional

01 Aug 2026

Chris

I always love the quietness of this property and it’s remoteness from the hustle and bustle of downtown Charleston. I wish they would upgrade the coffee makers!

4/10

Poor

31 Jul 2026

Jeff

Room was dirty. Kitchen not up to standards. You get what you pay for

4/10

Poor

30 Jul 2026

Lisa

Our room was pretty dirty. Thankfully, there was a spare blanket to cover the couch with before we sat on it. In each of the bathrooms, there were long strands of hair in the bathtub and on the floor.

8/10

Excellent

29 Jul 2026

Matt

Overall a great stay. Kids loved the pool and the basketball court. Welcoming staff. The hallways were stinky 1 of the 2 days. Towels nowherebto be found. Breakfast is way to short running from 630 to 830 am it gets crowded... im sure all the snickers around charleston ruined it by eating 2 meals a day being cheap skates.

10/10

Exceptional

26 Jul 2026

Amanda

Felt safe on the property. Everything was clean.

10/10

Exceptional

26 Jul 2026

mary

Very good place to stay.

10/10

Exceptional

25 Jul 2026

Ryan

The rooms were clean and very spacious. Breakfast was very well done with a lot of options.

8/10

Excellent

25 Jul 2026

MEGAN

Everything was just perfect except the bed was a bit too stiff. The room was spacious and very clean, the front desk and other staff were all so nice. Breakfast was great as well. The pool was clean and inviting.

10/10

Exceptional

23 Jul 2026

Richie

As soon as I checked in, I was met by Saffronia who was cheerful and very welcoming. She explained the amenities available and got me right on my way to my room.

Very clean, more than I expected and perfect after being on the road all day.

Big rooms, clean, and a friendly staff. And the breakfast was excellent.

10/10

Exceptional

22 Jul 2026

Kyle

We had a great stay!!!!

8/10

Excellent

21 Jul 2026

Daniel

The property was off the main road, which made it very quiet. Breakfast was great. The light in my bathroom didn't work (switch didn't turn it on), but I checked in so late (11 pm) that it wasn't worth bothering the front desk staff to get someone to fix it. My main complaint was the charge I received a few days after check-out. I called the hotel, only to find out it was for parking. This was not explained to me, either upon check-in or check-out. While it could be argued that this information is under \"policies,\" hotels of this quality level (medium) and location (not downtown) do not typically have parking fees, in my experience, so one would not think to even explore that. I believe it is incumbent upon staff to inform guests so there are no surprises. I'd recommend a change there.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Matthew

N/A

Self

2/10

Poor

18 Jul 2026

Clifton

The tool was very dirty dust was everywhere plus hair in the bathroom floor their was dried blood on the shower curtain and the apolstry was filthy their stains on the back of the head bored and on the back of the sitting chair the breakfast was good that was the best part about the hotel we told the staff but to no avail I think they need more staff and should have a deep cleaning on all the rooms at least every quarter

Family_with_children

2/10

Poor

17 Jul 2026

Melissa

The hotel is dated and the room we were in was not clean. The staff was accommodating.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Allen

The room was dirty and the sheets stink.

Family_with_children

10/10

Exceptional

14 Jul 2026

Candy

Great stay . Staff was so polite . Wonderful complimentary breakfast . I would stay there again .

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Alan

The room was clean and the staff was friendly. Breakfast was actually tasty, which doesn’t always happen with the buffet style.

Partner

10/10

Exceptional

12 Jul 2026

Linda

Staff was extremely friendly and helpful upon check-in. Will definitely stay here again.

Self

10/10

Exceptional

12 Jul 2026

Juan

Good value and location

Family

10/10

Exceptional

10 Jul 2026

William

It was nice staying at this property. I was surprised they charged me $5.00 for the parking. I didn't see that when I was booking my stay. The bed was very comfortable and breakfast was very good.

Family

8/10

Excellent

10 Jul 2026

Wesley

The staff was very helpful, the property conditions proved well kept and the room accommodations were fantastic. We have learned to expect great experiences at each Sonesta and this one was no different.

Family_with_children

10/10

Exceptional

09 Jul 2026

Andrea Lynn

When lm looking for a nice place to stay reasonably priced I look for a Sonesta.

Partner

10/10

Exceptional

07 Jul 2026

Mark

Always great

Partner

8/10

Excellent

06 Jul 2026

Harriet

Too far from from easily accessible restaurants.
Other than that, it was fine.

Partner

10/10

Exceptional

06 Jul 2026

Judith

It was very nice to have a kitchen with a full refrigerator and full size stove/oven. Staff was extremely friendly and helpful in suggestions to explore the area. Breakfast was very good with a wide variety of options. Although we had to leave 2 nights sooner than expected, we enjoyed our stay.

Pet

10/10

Exceptional

05 Jul 2026

Jeffrey

Very nice place to stay. Laid out nice. Pool was nice and staff was friendly. Breakfast buffet was very good.

Family_with_children

10/10

Exceptional

01 Jul 2026

Uday

We booked a single bedroom suite and they upgraded us to a two bedroom suite for free. It was very spacious and had all the amenities including a kitchen and living room. The complimentary breakfast was very good. Staff are super friendly. Great experience overall!

Family_with_children

10/10

Exceptional

30 Jun 2026

Cheryl

Overall very good experience. But the complementary breakfast was only available until 8:30 am.

Partner

10/10

Exceptional

29 Jun 2026

Kevin

As advertised and what we were looking for! Would definitely visit again.

Family

10/10

Exceptional

28 Jun 2026

Micah

Always great customer service, great comfortable stay, very family friendly and great area

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Vivian

The room was excellent! We had a 2 bedroom suite that was like a mini apartment! Very comfortable for us and our 2 adult children. The staff was very very friendly and helpful! Breakfast was great and hot items are offered. We would definitely stay there again!

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Christine

The property itself was very outdated and not the most clean but it served its purpose for a family friendly, pet friendly stop on a road trip. The pool area needs work and the rooms were not clean at all, stains on carpeting and curtains but bedding and towels were clean. The breakfast was really pleasant and a lot of offerings. The staff was so helpful and friendly, providing a basketball for my kids to play on the court and when I inquired about an ice maker to fill my cooler the kitchen breakfast staff gave me an entire garbage bag full of ice. Overall I would stay again.

Family_with_children

10/10

Exceptional

25 Jun 2026

Barbara

The staff was so kind and so helpful!

Business

6/10

Pleasant

23 Jun 2026

Karen

Kitchen was dirty, carpet needed vacuumed, all furniture was stained. I do not recommend this property

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Vanessa

Everything was amazing. The staff were so nice and kind.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

SHARON

good stay the room was clean and orderly

10/10

Exceptional

21 Jun 2026

Lauren

Everything was wonderful!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Tamela

Overall a nice stay. Friendly staff and clean. Breakfast was typical hotel not great but not bad. Totally object to the $5 parking fee especially since it’s remote. In protest we’ll most likely not stay at another Sonesta Hotel in the future.

Partner

10/10

Exceptional

21 Jun 2026

Rebecca

Rooms are clean and well laid out but needs update reno

Partner

10/10

Exceptional

19 Jun 2026

Julie

Very clean, quiet, and safe! Nestled on the top of some of West Virginias mountains! Sunset from the room was beautiful! Definitely recommend

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Paul

Great stay

Pet

10/10

Exceptional

17 Jun 2026

Melisa

The staff could not have been more accommodating and friendly! The room was clean and perfect for us to stay a night and cook dinner. I will say I was not impressed with the breakfast, but I never am, so it did not impact my rating. I would absolutely stay again if in the area!

10/10

Exceptional

13 Jun 2026

Anamaria

The room was clean and the staff was very nice and helpful

Family

10/10

Exceptional

10 Jun 2026

Audrey

Staff so friendly and loved on our dog too. Very quiet and lovely surroundings.

Partner

8/10

Excellent

10 Jun 2026

Debbie

Parking can definitely be better. Spaces are too close together to conveniently open doors to get in and out of vehicle.

Self

10/10

Exceptional

08 Jun 2026

Stacy

A little dated compared to the pictures but otherwise good with pleasant staff

Partner

10/10

Exceptional

08 Jun 2026

Brenda

Great place to stay breakfast was awesome and room was clean

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Jennifer

Staff were very pleasant and helpful. Our room was ok. The bedroom was much smaller than expected. The room could have been cleaned much better. I only saw one housekeeper during our stay, so maybe she is overwhelmed. The fridge didn’t appear to be wiped on the outside as there were fingerprints and food on it. The mirror in the bathroom and full length closet mirror were extremely dirty. My teenage son slept on the pull out couch. When he pulled it out, there was rust all over the mattress from the frame. Main bed was quite worn out on one side, but after I traded sides with my kid, I slept a bit better the second night. Although we didn’t get a chance to use the pool, it looked clean and well kept. Same with the exterior of the property. My sons enjoyed using the basketball court. We brought our own ball. Not sure if they have one to borrow. Breakfast was ok - nothing fancy… Just your basic motel breakfast. One thing I’d like to point out, is it seems as this hotel now has some contracts with construction and/or no road companies. There were a ton of male employees there for work. They would be sitting in their trucks at night, outside around the property, etc. I’m not easily intimidated, and had my 6ft teenage son with me, so I felt safe for the most part. However, this may be uncomfortable for some women, especially if traveling solo - so just a heads up. I would possibly consider staying again, but mainly due to the outdoor pool and basketball court.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Virginia

The staff is always helpful and welcoming. My stays have always found the rooms and facilities clean and well kept. Though I left the room an hour before breakfast this time, the variety and quality of the food has always been excellent with every stay.

Family

10/10

Exceptional

02 Jun 2026

Brittany

Great place to stay as a family

Family_with_children

10/10

Exceptional

31 May 2026

Kimberly

The front desk clerk was very friendly and helpful. The room and hotel were clean, just seemed a little out dated and maybe needs some cosmetic updates and they still had cable TV. The breakfast was great with lots of options for cold and hot breakfast. If in the area again, would definitely stay here.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Dustin

Such a nice hotel

Family_with_children

10/10

Exceptional

30 May 2026

Kimberly

For an overnight before we get on an airplane it was wonderful. Sad we don’t get to stay longer. The staff is amazing as is the property.

Partner

10/10

Exceptional

29 May 2026

Darrell

Everything was very clean. Just like a small apartment. We will stay again!

Partner

6/10

Pleasant

28 May 2026

Sheila

The staff was amazing Cindy n Rebecca are very friendly and helpful. The property is very ran down and needs a good cleaning. The linens are filthy. The furniture is old, worn and dirty. I was disappointed by the conditions. This isn’t the front desk’s fault. The staff is great the hotel is dirty.

Family

10/10

Exceptional

27 May 2026

david

One negative I guess would be the toilet paper could be a little softer for the price but another good note an employee named her name is Chris was extremely friendly and helpful to my wife and much appreciate. Kudos to Chris overall very excellent rating.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Kristina

We never stay anywhere else.

Partner

8/10

Excellent

23 May 2026

Rachel

Sonesta was a nice choice. The suite was like a studio apartment. Clean, but a little outdated in some areas. Enjoyed the gas fireplace. Breakfast was plentiful, with many choices. Great location as well on grassy knoll.

Self

8/10

Excellent

23 May 2026

Robert M

There were some issues in the first room that I had reserved but the management got me out of that one and upgraded me to a much nicer room while they tended to the issues affecting the initial room. They also waived my pet fee for my troubles. That shows good responsiblity on their end. I would be fine with returning to that property if my travels took me down that way.

Pet

10/10

Exceptional

20 May 2026

Nicholas

Rooms are very spacious. Breakfast was excellent.

Partner

10/10

Exceptional

19 May 2026

ANN

Much nicer stay than the Marriott Fairfield in Richmond Hill GA. Wished we had stayed in someplace like Sonesta SE for our long term stay.

Partner

6/10

Pleasant

18 May 2026

Wayne

This was an okay hotel to stay at. It was an excellent value for the money, though. We were just using it as a halfway break on our trip to Kentucky, so it was perfect for that.

Partner

10/10

Exceptional

17 May 2026

Donna

Everything was awesome

Family

10/10

Exceptional

16 May 2026

David

All exceeded expectations. Room was great. Staff was very gracious and accommodating.

10/10

Exceptional

14 May 2026

Theodore

Great spot off the highway. Nice and quiet. Clean room and 24 hour fitness center. Great breakfast too. Friendly staff!

10/10

Exceptional

13 May 2026

MaryCarol

Room was spacious, and very clean. Bed was very comfortable. Great experience.

Partner

8/10

Excellent

10 May 2026

Edward

Clean property. Friendly staff. Great location.

6/10

Pleasant

05 May 2026

John

Room was clean with a nice kitchenette.

10/10

Exceptional

05 May 2026

VICKIE

Good breakfast. Clean Hotel. Very quiet. Good location. Dogs allowed, though i didn't have miner with me. Rebecca at the front desk was very helpful and friendly. Could use some new carpet and some fresh paint in the room, but otherwise, no complaints.

Self

8/10

Excellent

05 May 2026

Ruth

The mattress on the pull out bed had a big red old stain. The iron had scabbed stuff on it couldn't be used we got it switched right away but they need to buy new iron boxes. I like their coffee. Fruits were old but I guess no one is really eating their breakfast. Over all i keep staying here because they have parking and kitchennets in every room it works for us.

Family_with_children

6/10

Pleasant

03 May 2026

inna

dated, warned out hotel/ furniture, my room smelled like mold. Sheet were clean, kitchen and bathroom was clean. Staff was great.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Theresa

Quiet, clean, staff friendly.

Family

10/10

Exceptional

28 Apr 2026

Christopher

It was great for us to have the option of a two bedroom suite. Fair price. Very peaceful location--slept well. But you do have to drive into town for everything as there is nothing else in the area.

10/10

Exceptional

27 Apr 2026

Mark

The hotel is situated on top of a hill with nice views all around. Very peaceful.

The rooms are quite large and comfortable.

Pet

10/10

Exceptional

26 Apr 2026

MICHAEL

Clean room. Very friendly staff

Self

10/10

Exceptional

26 Apr 2026

Renae

This was a quick find for us while traveling home from a long road trip and it was the best hotel we stayed at along the way! We had our dog and they were very accommodating and so friendly. We will absolutely be back!

Partner

8/10

Excellent

21 Apr 2026

Bruce

We have stayed in several Sonestas before, Kansas City, MO and Baltimore, MD areas. Always nice places. We wound up moving to a room next door when TV set in the room we stayed would not play. Overall a pleasant place to stay with very large rooms with kitchens and reasonable rates for the amenities. Free breakfast is typically above average compared to other hotel chains' \"free breakfast\" offerings.

Partner

10/10

Exceptional

20 Apr 2026

Sheila

Breakfast was good, considering it was included in the price. I enjoyed the scrambled eggs and bacon, bagel with butter, and yoghurt.

Self

10/10

Exceptional

20 Apr 2026

Hayden

The room was clean and there were

10/10

Exceptional

20 Apr 2026

Marcia

Wonderful stay💜
Exceptional customer service

Breakfast was great, cold selections and hot foods like pancake, eggs, sausage, and the gravy was yummy.

Clean, tidy rooms, everything was available.
Clear and clean parking lot
,however, it's up on a hill looks like a deserted spot while driving up until you get to the actual hotel😯

Friends

10/10

Exceptional

20 Apr 2026

Suzi

Front desk staff was AMAZING! Helpful and kind. They even were able to check me in early after I had a early morning flight.
Room was clean but hotel needs updating.

Self

8/10

Excellent

20 Apr 2026

Benjamin

Staff was great! Enjoyed the stay, breakfast was great

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Bradford

The staff is very friendly and helpful! I like that the property is located off the beaten path and located in a quiet area.

Partner

10/10

Exceptional

18 Apr 2026

Dustin

Our favorite hotel

Family_with_children

8/10

Excellent

15 Apr 2026

Martin

Our room had a few places where the drywall was needing attention. It was a very roomy stay for just an overnight. It would have been nice if the pool had been enclosed and open to use. Other than that the breakfast was the usual type of offerings given at hotels that offer breakfast. The hours the breakfast was open seemed a bit constraining at only 2 hours.

Family_with_children

8/10

Excellent

15 Apr 2026

Carmen

Breakfast was great, and the staff was friendly

Family_with_children

10/10

Exceptional

13 Apr 2026

Neil

Room was spacious and clean. Check in easy and staff very friendly and accommodating.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Robert

Parking was limited. Breakfast was one of the better ones I had. Bathroom wallpaper seams coming apart and bathroom should have a taller toilet

Partner

8/10

Excellent

10 Apr 2026

Tammy

Room could be cleaner, coffee pot was dirty and there wasn’t any kitchen soap or anything to do dishes with so I didn’t use it.

Self

10/10

Exceptional

09 Apr 2026

lawrence

Much larger room and better stocked than many other hotels.
Only disappointment was surprise charge for parking although not a downtown location, and not disclosed when I booked.

Partner

10/10

Exceptional

08 Apr 2026

Michael

Would stay again, good place!

4/10

Poor

07 Apr 2026

Stephanie

We selected this property specifically for the sofa bed to accommodate our family of four. Upon arrival, we noticed an unpleasant odor in the hallway. While the room initially appeared tidy, opening the sofa bed revealed used linens and crumbs. Additionally, the mirrors were streaked with a visible film, and the primary comforter was stained with what appeared to be pen marks and dark smudges. There needs to be some updating in these rooms as well.
Had we not been exhausted from a full day of travel, we likely would have sought alternative accommodations.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Pamela

Breakfast was one of the best in a hotel setting.Very friendly staff!

Partner

10/10

Exceptional

04 Apr 2026

John

Everything was perfect.