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Red Roof Inn Charleston - Dunbar

Charleston - WV · United States

317 11th Street., 317View location

6.8/10Good473 Reviews
Cleanliness7.0/107.0
Service7.6/107.6
Comfort7.0/107.0
Condition6.6/106.6
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Charleston - Dunbar

The Red Roof Inn Dunbar offers budget-friendly, non-smoking accommodations conveniently located off I-64, exit 50, in downtown Dunbar, West Virginia. Just six miles from Charleston and eight miles from Yeager Airport, this pet-friendly hotel provides free Wi-Fi, complimentary parking, and guest laundry facilities.

All rooms feature flat-screen TVs and in-room coffee.

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With a stay at Red Roof Inn Charleston - Dunbar, you'll be centrally located in Dunbar, within a 10-minute drive of Charleston Coliseum & Convention Center and Mardi Gras Casino. This hotel is 0.2 mi (0.4 km) from Dunbar Village Shopping Center and 0.7 mi (1.1 km) from Dunbar Park.

Stay in one of 61 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Dunbar Village Shopping Center 0.3 km / 0.2 mi
Dunbar Park 1.1 km / 0.7 mi
Thomas Health System 1.8 km / 1.1 mi
Riverwalk Plaza Shopping Center 2.8 km / 1.7 mi
Little Creek Park 2.9 km / 1.8 mi
Shawnee Sports Complex 3.3 km / 2 mi
West Virginia State University 3.5 km / 2.2 mi
Jefferson Park 3.9 km / 2.4 mi
Timberland Park 4.1 km / 2.5 mi
Venture Lanes 4.2 km / 2.6 mi
Memorial Ice Arena 5.4 km / 3.3 mi
North Charleston Recreation Center 7.1 km / 4.4 mi
Billy Dunn Field 7.3 km / 4.6 mi
Ordnance Park 7.9 km / 4.9 mi
Patrick Street Plaza Shopping Center 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • Number of floors (main building): 4
  • Double rooms: 29
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Air conditioning in public areas
Show 4 more facilities & services
  • Lift access
  • Restaurant
  • Deposit on arrivalExtra charge
  • Early Check-in
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Red Roof Inn Charleston - Dunbar

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-4

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-4

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    QUADRUPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 BedroomDBL.SU

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Red Roof Inn Charleston - Dunbar

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Red Roof Inn Charleston - Dunbar

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKING • 1 BedroomDBL.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Charleston - Dunbar

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKING • 1 Bedroom • 5 m²DBL.SU-NM
    DOUBLE SUPERIOR NON SMOKINGPhoto unavailable1 photo

    Red Roof Inn Charleston - Dunbar

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Charleston - Dunbar

6.8
Good
473 Reviews
Cleanliness
7.0 /10
Service
7.6 /10
Comfort
7.0 /10
Condition
6.6 /10
Amenities
6.2 /10
100 reviews shown
4/10
Poor
27 Jul 2026
Franklin
Stay was great, jetted tube didn’t look like it had been cleaned properly.
6/10
Pleasant
20 Jul 2026
Shannon
The towels were stained and the shower only had scolding hot water. The bed was comfortable though.
Self
2/10
Poor
14 Jul 2026
Raymond
Sorry hot tub was discusting an falling apart toilet was leaking all over floor pretty sure my sheets weren’t changed
Partner
10/10
Exceptional
06 Jul 2026
John
I liked the room, staff was friendly.
4/10
Poor
01 Jul 2026
James
I accidentally booked my room a day before I planned to arrive. Working through Holtels.com, even though I stayed and paid the next evening, they would not refund my money. Not only am I not staying there on my return trip, I will not be using Hotels.com or their affiliates for my upcoming travel in July and August, and after being 10 year subscriber, will never in the future.
4/10
Poor
24 Jun 2026
Kevin
The deposit double $50 to $100.00 their deposit refund policy is non—ist or hard to find my wife started her menstrual cycle while we were at the property and had an accident with one of the Towels which happened to be one of the towels that we had brought from home and left it in the floor with the other towels of the bathroom floor they kept our deposit Wife cleaned the room when we got there and cleaned the room when we left there was no damage. The only thing that was wrong was the mental cycle was on a personal towel that we had brought and they refused to give us our money back not to mention the snack machine was out of order along with the washer and dryer. Elevator has a capacity limit on it now which made me question the safety I filed a complaint with red roof corporate waiting to hear back from them soon
10/10
Exceptional
10 Jun 2026
Kathryn
Heather was wo perfume, good value, only issues were non- working Landry facilities and pool.
Self
2/10
Poor
09 Jun 2026
Robert
The rooms were nasty. Blood stains on the sheets in several. They actually had to up grade my room for the same price just to find a clean room.
2/10
Poor
08 Jun 2026
Fabrianne
Gross, gross, gross! Flies all in the lobby. Elevator filthy. The linen was dirty, stained, had hairs of different types in it, as well as, remnants of bedbugs. Torn and filthy duvet cover. The headboard had multiple hand prints on it (I couldn't unsee that part). No refrigerator or microwave in the room. They said on superior rooms have that. I demanded to checkout and get a refund. The front desk clerk was very helpful in getting in touch with the owner or manager who only communicated with her via text. The clerk was able to refund me, but im still waiting on it to clear on my account. Its only been two days so we shall see. They charge $100 deposit that is supposedly refunded 3-5 days after checkout. They need to do better. I left and stayed at the Microtel.
Self
6/10
Pleasant
07 Jun 2026
K
AC was not so great. Had to switch rooms
Self
2/10
Poor
27 May 2026
Raegen
The employee that checked me in went against company policy and took my cash as a deposit and stole it. They won't give me my money back or acknowledge that my money was stolen because I used a towel to clean up a sweet tea spill and some got on the sheets. The room had roaches and stains already on the towels but I wouldn't have cared or complained until the staff decided to handle this the way they did. Nasty jacuzzi tub also.
Friends
6/10
Pleasant
24 May 2026
zynaria
The staff were nice but the hotel room was not clean at all, the floors were dirty, the tub was dirty, the tables were aswell & I ended up ordering my own cleaners to clean the stuff
Self
2/10
Poor
24 May 2026
Chad
Charged me $100 deposit and kept it for no reason

The deposit was $50 but was just increased. I paid it anyhow because you get it back within 5–7 business days. I had been staying here twice a month for the past 11 months.

The only reason I continued to stay there was because of the familiarity of the area. After this, I’ll stay on the moon before I head back there.
Self
2/10
Poor
13 May 2026
Michelle
There was no one for over 5 minutes at the front desk on arrival. The place was filthy. The bed looked like it was slept in. No refrigerator or microwave in room. Did not feel safe. I would not have stayed but it was late and I’d been driving all day with a brand new puppy. I needed some sleep.
Self
8/10
Excellent
05 May 2026
cesar
The reception was perfect
10/10
Exceptional
27 Apr 2026
Rodney
Good
2/10
Poor
25 Apr 2026
Madison
No very unsafe
And left my Drivers License on the
4/10
Poor
23 Mar 2026
Anna
The rooms were decent but my room wasn’t cleaned properly and the towels were dirty after requesting a fresh set I still received ones with looked to be blood stains and dirt. I also had to change my check out date and I wasn’t accommodated the gm didn’t try to help me at all she was nasty I believe her name was Hailey. I was out there for my sons football competition it was close to the field and was also telling people to book there but after my experience I wouldn’t recommend at all
2/10
Poor
22 Mar 2026
Rebecca
Room and hallway smelled really bad . Room wasn't the cleanest but doable for one night stay. The entrance to the property wasn't the best! It took a month to get my deposit back!
Partner
2/10
Poor
22 Mar 2026
Brandie
I checked in and seen the room and checked out i wasnt even there 30 mins and the hot tub was not as in pic ran down the jets messed up rose pedals under the bed and smh i didnt stay at all i went and got another room never agin
Partner
4/10
Poor
15 Mar 2026
Virginia
Dirty room stained sheets
6/10
Pleasant
08 Mar 2026
James
First off, if you put the address listed for them on their website it will bring you to an H&R Block. Then when you try to call the hotel to find out where the building is, you will get someone in a call center giving you the same directions as your GPS until they begrudgingly transfer you to the actual hotel. Then they will give you the actual location. The staff is very nice ( the most redeeming quality of the hotel). The lobby and elevator are pretty rough looking. The room I stayed in has seen better days (peeling ceilings, hole in the wall of the shower) but it was clean (again I think the staff is doing the best they can with what they have). Overall for the price it wasn’t bad, you can’t expect the Ritz for 80 bucks.
Self
10/10
Exceptional
03 Mar 2026
Jeremy
Hot tub was very nice and cozy!!!
Partner
6/10
Pleasant
24 Feb 2026
John
Amenities for sure .
Partner
6/10
Pleasant
08 Feb 2026
Carol
Bed linen is stained badly
4/10
Poor
08 Feb 2026
Nick
Just kind of run down. Wasnt what i would consider clean and the bathtub was falling apart. The heating unit had a loud and continuous squeaky noise ehen the fan was on. I wouldnt recommend it. I mean if its all thats avaliable its better than sleeping in a vehicle.
Partner
10/10
Exceptional
31 Jan 2026
Chris
Clean and tidy, staff very friendly!
Friends_and_family Family
2/10
Poor
12 Jan 2026
Nick
Loud. People yelling in halls all night, doors slamming all night, housekeeping ignored do not disturb sign, hallway carpet filthy, air conditioner falling off the wall, credit card machine didn't work and had to write card info on paper which is very unsafe. Booked for 3 nights and checked out after one. Lost alot of money but just couldn't do another night.
Self
2/10
Poor
03 Jan 2026
Richard
Room was dirty, the shower had no cold water (my wife had to dump ice cubes into the bath tub to take a bath), stair wells dirty, floor in room had not been mopped (sticky), the neighborhood is very sketchy (I would NOT let my wife go outside after dark), shady people hanging out around the parking lot
Business_and_leisure Pet
10/10
Exceptional
26 Dec 2025
Chris
4th time staying here in the past 2 years and like the other times, friendly staff, clean room, convenient location, and easy safe parking. My dog is able to stay here as well for no additional charge
Self
10/10
Exceptional
25 Dec 2025
David
The staff was very friendly and helpful. The room was very clean. We had a great stay.
Leisure Partner
10/10
Exceptional
25 Dec 2025
Paul
Manager Haley was the bomb! So amazing and helpful!
4/10
Poor
23 Dec 2025
Abby
The room did not seem clean, as well as the common areas. Good price but just felt dirty the whole time.
Leisure Self
2/10
Poor
22 Nov 2025
Gregory
The entire stay was not enjoyable. Room was ok, not real clean, bathtub was clogged. The worst was the front desk was not covered. No one was there until someone came in late. Coffee place was messy, floor was wet although a mop and bucket were there.
Partner
10/10
Exceptional
22 Nov 2025
Wilson
Staff members friendly and prompt, the bathroom ceiling needs sanding and repainted paint is peeling. Toiletries are lacking only 1 little shampoo and soap bar
No lotion or conditioner. Also the shower difficult to work I wanted warm got scalding hot. Parent run your kids bath for them to avoid burned skin. A good value and I would stay again.
Self
2/10
Poor
19 Nov 2025
Ariel
There were roaches on the walls
10/10
Exceptional
02 Nov 2025
Terri
Clean room worth every price and good location and great friendly stuff
Partner
10/10
Exceptional
28 Oct 2025
Cynthia
Tiffany W. At the front desk was great
Leisure Family
4/10
Poor
22 Oct 2025
Halima
Cleanliness was terrible. Room and whole floor smelled like cigarette smoke. Sheets looked used and dirty.
4/10
Poor
20 Oct 2025
Thenecha
Yes but I only had a problem with one staff member I don't know what a problem was with me I really don't know maybe she's dating my ex but she worked some stuff in the computer and made it look like my room wasn't clean whenever I left it and it was I don't appreciate that cuz if it wasn't then we would have been contacted and we weren't and when I went in the lady at the front desk told me she didn't understand why I didn't receive my deposit and I still haven't received my deposit but she said she couldn't give it back to me she had to wait for the lady that was coming to relieve her to do so but when she came in she twerk something in the computer and try to say that my room wasn't clean when I left which I know it was alive because I wasn't there I had to send my friend to clean my room because I was stuck stranded somewhere and he waited to make sure and they told him it was clean and that I would receive my deposit
Business Friends
8/10
Excellent
12 Oct 2025
MICHELLE
Parking was weird at first but we were able to find space through the trip. Stores within walking distance.
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Jose
Smell on the court floor like burnt grease or someone cooking
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Brad
Very nice!
10/10
Exceptional
08 Oct 2025
Doug
Thank you all
Leisure Self
4/10
Poor
22 Sep 2025
Terry
Staff was good, cleanliness was average at best. The bath towels didn’t look clean and no washcloth available. Dirt on the floors. Just overall very run down. The price did reflect.
Business
2/10
Poor
21 Sep 2025
William
When we opened the door to our room(307) it smelled like urine almost as if they had mopped the floor with a dirty mop, some of the bath towels were still dirty, the towel rack in the bathroom was falling off the wall, the bedding looked as if it hadn’t been changed, and the last straw was when I was going to go get some ice I saw a few roaches by the elevator. We spoke to the staff about these issues but they didn’t seem to care. They offered me another room but the roaches made that offer an immediate NO. We packed our things immediately and checked out. I will never stay at a Red Roof Inn again. I didn’t want to have to pay for another room so we drove all the way back to Columbus, OH.
Leisure Partner
4/10
Poor
20 Sep 2025
Terry

Stay far away.

Keeping my $100 deposit, over a hair drier, that wasn’t even in the room. Don’t stay here
Business Self
6/10
Pleasant
19 Sep 2025
Felicia
Staff was very friendly and respectful.
The room was great at first until we pulled the comforter back and saw the bedding and it was really gross.
So called and asked for clean bedding the lady was really nice about and apologized said they were short staffed that it should have been changed that morning! She gave us new sheets.
Bathroom was not cleaned either! There was hair/pubes all in the tub and had to get cleaner and wash it myself. The towels were stained with black marks. Parking also is not easy.
Also please be aware you are charged $100 deposit before checking in, no it does not say anything about that on hotels.com and was unaware of it! Thankfully we had the extra money to spare. Feel like hotels.com kinda needs to put that on here!
Friends_and_family Family
6/10
Pleasant
18 Sep 2025
Claire
Nice staff, rooms pretty dirty
Leisure Partner
10/10
Exceptional
18 Sep 2025
Christopher

Loved it

Everything was perfect. It’s only been around for an about a year and everything seems brand new.
Business
6/10
Pleasant
17 Sep 2025
Alexis
Solid stay for the night
10/10
Exceptional
12 Sep 2025
Terrell
Alex provided great customer service at the desk
Business Self
2/10
Poor
09 Sep 2025
Hazel
They cancelled my reservation for no reason
Friends_and_family Family
8/10
Excellent
07 Sep 2025
Kathleen
We chose this hotel because it was pet friendly. We were in town for my nephews funeral and needed a pet friendly hotel. Over all the experience was good. They just need to do a better job cleaning the floors in the rooms.
Friends_and_family Family
6/10
Pleasant
05 Sep 2025
Sheliah
The computer was not working I asked earlier by email for first floor I had called this a.m. and I asked for a second floor and was told I could get one so I called back after I finish working today and nothing had been done about acquiring a second floor the lady hung up on me This a.m. and didn’t even give me an OK or not that I could get a second floor I talked to Expedia and that was a waste of my breath I’ve worked a 10 1/2 hour shift today and drove four hours to get to this location and the computer is broken
Business Self
6/10
Pleasant
04 Sep 2025
Heather

Housekeeping needs an overhaul

Housekeeping definitely needs to step up their game. Hairs in both sink and shower. Zero toilet paper. But it had a bed and a working TV. It served its purpose. To sleep there to be up for an early doctor appointment.
Self
6/10
Pleasant
31 Aug 2025
Michael
The smoke detector in the room was hanging from the ceiling detached from the base and the AC sounded like it was on it last breath of life. But overall the room was comfortable.
Leisure Self
2/10
Poor
17 Aug 2025
Shayla
The 4th floor was dreadfully hot in the middle of the summer and the AC in the room was terrible. There are no fridges in the room. Couldnt get any towels. This was jusy an awful experience.
Leisure Partner
4/10
Poor
15 Aug 2025
Erin
Went to first room fire alarm beeping moved to different room TV didn't work. Tired of moving so stayed there. Wasn't informed about $100. Deposit and still haven't received credit.
Leisure Family
10/10
Exceptional
04 Aug 2025
Anne

Reasonable

I suddenly contracted Covid and had to cancel my trip. The Red Roof Inn was very nice about cancelling for me without charge. This is above expected performance. Thank you.
Friends_and_family Family
8/10
Excellent
02 Aug 2025
Ryan
Comfy bed it’s all I needed for the night
Business_and_leisure Family
10/10
Exceptional
27 Jul 2025
Angela

Great for the Price

Nice, comfortable, clean…perfect pet-friendly place to lay your head.
Business Partner
2/10
Poor
26 Jul 2025
Michelle
Bugs everywhere, hair everywhere, dorito crumbs, hot, muggy…I’ve never left a hotel upon checking in and did this time. Absolutely disgusting
Friends_and_family Family
10/10
Exceptional
23 Jul 2025
Chelsea
Great place great ppl good location fabulous stay !
Business_and_leisure
10/10
Exceptional
21 Jul 2025
Jessica
The staff is great wanna cheap clean room in a quiet area this is the place
Business Self
2/10
Poor
20 Jul 2025
Marlea

Awful

I need to speak to a person from hotels.com. The first room had bed bugs, 2nd room had a leak coming through the ceiling onto beds and floor. The wonderful and I truly mean wonderful night person came to rooms 3 and 4 with us. Room 3 had stains on bedding so she took us to another room and again the bedding was stained she was going to change the bedding but I decided I could not stay in this location.
8/10
Excellent
18 Jul 2025
Taras
Everything was ok,but its weird that not every room has microwave and fridge
8/10
Excellent
15 Jul 2025
Barbara
Nice room but the floors were dirty and there were cob webs in the window
Leisure Partner
6/10
Pleasant
14 Jul 2025
Corinna
Clean but the fire alarm system's batteries were manually removed from the ceiling.
Leisure Pet
4/10
Poor
13 Jul 2025
Ryan
Air conditioner was super loud. Asked for a different room the 1st night but couldn’t get one because they were sold out. We only got 1.5 hours sleep the first night. Should have slept in our car the 1st night. After trying 2 other rooms, finally got a room where the air conditioner wasn’t super loud.
10/10
Exceptional
12 Jul 2025
Chris
It was clean and the staff was friendly
6/10
Pleasant
09 Jul 2025
Crystal

Descent enough to stay.

We weren't familiar with the area so didn't realize that it was in a sketchy part of town until we got there. The airconditioner in one of our rooms wasn't working but we were able to change rooms. 2 of 3 rooms were hot when we went in and trok a while to cool off. There was no mini fridge or microwave in the 3rd room. The front desk workers were all very friendly and helpful, though
Friends_and_family Family
8/10
Excellent
05 Jul 2025
Kelton
The bed was super comfy! Martha at the desk was very sweet, and helpful!
Had the jacuzzi room, THE HOT WATER WAS REAL! Loved it! Will be staying again, a nice little get away.
Leisure Partner
10/10
Exceptional
01 Jul 2025
Karen
I loved the king bed we both slept so good it was confy, quiet all night was good as husband had done a bunch of strenous heart test. He was exhausted. Would definitely go back
Business Partner
6/10
Pleasant
29 Jun 2025
Hazel
It's was good k
4/10
Poor
21 Jun 2025
Taras
Rest toom bowl didnt work,there were no microwave and fridge .For this condition that is too big price !!
8/10
Excellent
17 Jun 2025
Adrian
It's an older place but they keep it clean needs to be repainted in the room I was in, have to go to the 1st floor for ice and only working vending machine is there as well no in room mini fridge but over not a bad place for the price
Leisure Friends
6/10
Pleasant
16 Jun 2025
Stephanie
Staff were very kind and accommodating of our late arrival; easy check-in. Beds were clean and tidy. Room in need of repair; towel hook behind bathroom door was not sturdy - screws fell out of the wall. Hallway smelled of pungent Indian food for our entire stay. I rented two rooms; one of which we need to relocate because our lock completely stopped working on the door; wouldn’t latch. Hotel is situated with limited dining options but walking distance to a Walgreens and just a longer walk from that to a McDonald’s, Taco Bell, and Kroger’s.

We are touring musicians so this stop was a necessity but if you’re planning a family vacation, this wouldn’t be a crowd-pleaser. No pun intended. Overall we’re thankful for a solid nights rest, a shower, and laundry unit which weighed more than the dead roach in the corner of the room under the A/C unit.
Business
8/10
Excellent
12 Jun 2025
Jesus
Good parking area
6/10
Pleasant
08 Jun 2025
Angela
Water was scolding hot almost burned myself twice. The woman at the desk said that the reservation was overbooked and they had to upgrade my room but with no charge. She had me signed paperwork but I did not get copy of my bill when I checked out.
Leisure Family
8/10
Excellent
01 Jun 2025
Michael
Great stay
Self
4/10
Poor
26 May 2025
Renee

I’d pass on this one!

Room was not clean. Floors dirty especially under the bed. Found fleas in the bathroom. Front desk attendant was very friendly and helpful she gets ⭐️⭐️⭐️⭐️
Partner
2/10
Poor
02 May 2025
justin

Worst hotel experience

No mini fridge the ac unit was very loud which made it impossible to sleep and to top it all my wife was taking a shower and screamed for me and there were roaches in the shower when I told front desk all they said was they would swap rooms as if that was a solution!
6/10
Pleasant
02 May 2025
John
The area is busy
Leisure Self
2/10
Poor
26 Apr 2025
Verified traveler

Regret!

This hotel was very old and poorly maintained, and it was neither clean nor welcoming. The TV did not work, and the amenities were of very poor quality and quite unsatisfactory. During my shower, a large spider appeared, and basic necessities such as a refrigerator and a microwave were completely absent. The area where the hotel is located was also very run-down, making it feel unsafe and inconvenient.
Overall, I regret choosing to stay at this hotel.
Business Self
10/10
Exceptional
22 Apr 2025
Kayla
Nice staff clean rooms
10/10
Exceptional
21 Apr 2025
Tabatha
It was good
10/10
Exceptional
18 Apr 2025
Richard
Inexpensive
Leisure Self
6/10
Pleasant
07 Apr 2025
Kevin D
A
2/10
Poor
24 Mar 2025
Melissa
The staff is shady & attempted to steal money from my debit account-including my deposit.
2/10
Poor
24 Mar 2025
Erica
My stay was horrible from me already paying for my room for two days from them booking my same room for another family walking in on my son the first night…Also tried charging a different card over 10 times different amounts after I already paid… To them canceling my reservation for what I paid for and trying to make us vacate the room…Overall horrible experience!
10/10
Exceptional
23 Mar 2025
Crystal
Very convenient
Business Family_with_children
6/10
Pleasant
23 Mar 2025
Erika
Property felt safe and was good enough for one night stay. Room definitely smelled like it had been smoked in even though it was a guaranteed smoke free room.
Leisure Family_with_children
2/10
Poor
22 Mar 2025
Jennifer

Worst experience, ever

Booked room, paid for room, paid security deposit, then received our door cards only to find other folks in our beds. No accommodations were made, no apologies, no nothing, and Josh, who was working, needs to be trained on how to be a decent human.

P.S. I'm still waiting for my deposit to be refunded, as I never got to stay there because there was no further availability , but yet charged my card.
Friends_and_family Family
8/10
Excellent
22 Mar 2025
carrie

No frills but clean

Clean very basic no frills hotel
Business
8/10
Excellent
21 Mar 2025
Gary
Spartan amenities. No breakfast, no ice machine on 2nd floor. A bit of a rough neighborhood with several homeless people nearby. Helpful front desk, comfortable bed, room ok.
Leisure Partner
10/10
Exceptional
20 Mar 2025
Adam
For the price it was much better than expected. Very clean and the staff was friendly.
Leisure Family
2/10
Poor
16 Mar 2025
Lisa

DISAPPOINTED

We didn't enjoy our stay, I booked a double clean room non-smoking and the room reaked of stale smoke. Our refrigerator did not work even after plugging it in. The room did not appear to be as clean as it could be, including that there was no toilet paper. Was overall disappointed in our whole stay.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Kayla
Love this place staff was great the only thing was the hot water got way to hot
Business_and_leisure Self
10/10
Exceptional
13 Mar 2025
Ryan

Not bad for the price

Place was decent for the price. Pretty basic. Does have a pool but it's closed for maintenance 3/12/25, no fitness room. Rooms were decent. Tv didn't get too many channels. No fridge or microwave. We changed rooms because ours didnt have a shower handle but the room we changed to smelled like cigarettes. We moved back to the original room and they installed a shower handle. A few sketchy people outside the hotel and some lady screaming at someone in the hall for a few minutes in the middle of the night. The hotel is cheap and it was clean and the staff were nice and helpful.
Friends_and_family Family

Location & surroundings

Red Roof Inn Charleston - Dunbar
317 11th Street., 317, Dunbar, United States

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Red Roof Inn Charleston - Dunbar

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