Lagos Oriental Hotel

Nigeria , Lagos
Victoria Island, Lagos, Lekki - Epe Expy, 3
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50 reviews shown

10/10

Exceptional

13 Jan 2026

Alozie

Rooms were clean

Leisure Family

2/10

Poor

17 Apr 2025

Ademola Patrick

Paid for the trip through Expedia in september 2024 (6 months ahead). Arrived at the hotel at 6AM to checkin after having 10hrs travel with no sleep with some stop overs.

I was told by the helpdesk they cannot honor my booking because last years price is not this years price and they review their prices yearly.

I asked the reason why they didnt advise that earlier. They had 7months to cancel the booking but they didnt. They said I need to make a new booking for the 7days and they will give me a discount.

I spoke to expedia and it took an 1hr 30minutes to resolved this and I didnt later pay a penny. All staffs asks for money. Toilets were moudly and staffs on the helpdesk call woulldnt help to fix safelock when I had valualble items in it and I called x9 because it got a battery low and wouldnt work.

Leisure Family

4/10

Poor

22 Mar 2025

Giulio

So so

At check-in they didn't find my reservation, then the room was not done. TV is broken, shower takes 15 minutes to be just warm, not got. Room service takes at least 45 minutes (longer at the restaurant/bar).
Pro: clean, big space, tranquility, complementary minibar

Business

10/10

Exceptional

04 Mar 2025

Ameyaw

lovely space , warm staff

2/10

Poor

16 Feb 2025

Olayinka

Toilet smell was horrible . Facility is old
Bathroom is not clean . Staffs are nice

2/10

Poor

14 Feb 2025

Enahoro

I was given a horrible room I did not book online. They claimed the room I booked was sold out and refused to offer my refund. They downgraded me to a lower room. Stay away from this place. If I can give 0 star, I would have done that.

Leisure Family

10/10

Exceptional

15 Jan 2025

Tammy

This was the nicest hotel and the staff was super friendly and professional. Outside dining area is breathtaking.

Leisure Family

8/10

Excellent

04 Jan 2025

Chukwuma

It wasn’t a bad stay

Leisure Self

8/10

Excellent

11 Dec 2024

Anthony

The environment is great. The staff are very courteous and helpful. The only negatives for me are, the air conditioning at times does not cool sufficiently enough, and the refrigerator in the room does not cool beverages sufficiently enough.

Leisure Friends

10/10

Exceptional

07 Dec 2024

Alioune

The staff is nice and courteous, from the Front desk, to the breakfast statff up until housekeeping. Thank you

Business Self

10/10

Exceptional

29 Nov 2024

Abdulmumin

Superb

8/10

Excellent

22 Oct 2024

Vincent

Good food and breakfast buffet. Courteous and respectful staff. The hotel facility can use some renovations though.

Business_and_leisure Family

10/10

Exceptional

11 Oct 2024

Christopher

Great and affordable, beautiful hotel with friendly and helpful staff

Business_and_leisure

10/10

Exceptional

06 Oct 2024

Modupe

Affordable and pleasant staff. Good dining too..

10/10

Exceptional

24 Sep 2024

Doyinsola

Great

10/10

Exceptional

13 Sep 2024

Promise

None

Leisure Partner

8/10

Excellent

01 Sep 2024

Mark D

Always a pleasant place to stay. Please keep up the quality service.

Leisure

10/10

Exceptional

14 Jul 2024

Michael

Great

4/10

Poor

30 Jun 2024

Kayode

Too old and archaic

Leisure Partner

8/10

Excellent

17 Jun 2024

Mark D

Oriental Hotel is very nice place to stay with great restaurants in the facility. I would recommend to anybody that wants a safe and convenient hotel in the Lagos area.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Adeshola

Good

10/10

Exceptional

08 Jun 2024

alvinecia

Very good

10/10

Exceptional

22 May 2024

Derick

Awesome Hotel!!!

Business_and_leisure Self

8/10

Excellent

02 May 2024

Mark D

I always enjoy my stay here, people are friendly and service is good. Choice of restaurants in the hotel premises are excellent 👌

Leisure Partner

8/10

Excellent

06 Apr 2024

Mark D

Staff very friendly and helpful. From the security personnel to the manager.

Leisure Partner

8/10

Excellent

10 Mar 2024

Mark D

I enjoyed my stay, the service staff were fast ans reactive

Leisure Partner

2/10

Poor

03 Feb 2024

Paul

It’d be faster to list what actually worked…

Very poor condition hotel. Air conditioner in room was barely functional, no better than a tower fan blowing warm air around. Dry cleaning machine was broken, and was told its take 3+ days to get my suit back. In room phones did not work for the duration of stay, making ordering of room service impossible. Internet was spotty, and slow, if it worked at all. The only eatery open past 10 within walking distance was the pool bar, but they had a live music band playing till midnight at maximum, headache inducing, volume.

Staff were nice, and helpful, no doubt - but that’s the only redeeming quality of the whole stay.

Business

10/10

Exceptional

10 Jan 2024

animat

Great hotel

8/10

Excellent

29 Nov 2023

Faith

the staff profile people to be nice to.

Business_and_leisure Self

8/10

Excellent

23 Nov 2023

olakunle

The overall condition of the hotel is fair. It needs upgrading, needs fresh painting and room needs shower heads etc.
The carpets at the hallway needs to be replaced and better lighting along the hallway.
I asked for a king bed and was given twin beds???

Business_and_leisure Self

6/10

Pleasant

28 Sep 2022

tolulope

Property was located in a good place

Leisure Self

2/10

Poor

04 Jan 2022

gbenga

Terrible hotel

This is definitely the worst hotel I've ever been at, this we supposed to be a 5 star hotel. The room was so dirty, holes in the covers, the bathroom is the worst, literarily everywhere you took is filthy. The only reason I stayed was that every hotel was booked out because of the festive season. They switched our room, they second room as as bad as the first
The hotel staff; OMG starting from the first person you speak to when you walk in to the doormen were so rude, you'd think they were forced to work.
I can go on and on about everything wrong with is place, see the attached pictures yourself

Friends_and_family Friends

4/10

Poor

22 Dec 2021

Oluwaseun

10/10

Exceptional

06 Dec 2021

JUDE

Excellent service and clean atmosphere

Leisure Family

10/10

Exceptional

19 Sep 2021

Olufemi

Good customer service

Leisure Family

2/10

Poor

23 Aug 2021

Olufunmilayo

It’s very dirty and disorganized. The room was dirty and had insects in it. The food was horrible. The staff messed up the booking and had to find a replacement room. They didn’t attend to us on time when we called. Horrible service. I also saw a dead mouse

Leisure Family

8/10

Excellent

31 Jul 2021

Bamidele

Nice staff with good atmosphere

A pleasant environment but the rooms required some TLC to attain the required wow factor, staffs are nice and friendly.

Friends_and_family Friends

8/10

Excellent

20 Apr 2021

Jacquelyn

My First Trip to Lagos NG

The hotel is a very nice facility. Hotel staff checking in and day to day service were very courteous and profession. The food service for room service had several hiccups 😱. However, overall was pleased with the hotel would come again and suggest to others

Partner

2/10

Poor

03 Apr 2021

Verified traveler

Creepy environment and poor food

This hotel is located in Victoria Island and rooms have nice view of the water, but that’s the only good thing about it. Food is so horrible unfortunately can’t be a 5 starts hotel type of food. The environment in the hotel is so creepy which made me sacrifice 2 nights that I paid for and go to enjoy my weekend in another hotel instead of staying miserable after the hotel refused to refund my money back which also give me an impression that they are cheap. I do not recommend this hotel. I have paid a lot less for a nearby hotel and everything is amazing including the food and the environment.

Partner

4/10

Poor

27 Dec 2020

Oludare

Orientals is now being run-down, furnitures are extremely old, TV is very old with poor visual quality. Cable TV is terrible. Breakfast option is scanty. The elevator is is slow, requires immediate service.
In general, I would NOT advice a friend to go there.

Leisure Family

2/10

Poor

02 Mar 2020

Olu

Arrived at the hotel and was checked into the new wing. The entire hotel was smelly and very dirty. The property looks abandoned. The hall way at the new wing is dirty and the carpet on the floor stinking. I complained to Mr Lanre at the reception and my room was changed to the old wing which was supposedly better but still it was nothing to justify the almost two Hundred Dollar Per night that I paid for this stay. The fridge was leaking and the wooden door on the fridge compartment was falling off. As a gold member with Expedia, this is the worst hotel I have stayed. You have to walk for almost five minutes through very unkept hallways to get to the restaurant for breakfast. his hotel needs to be closed down for a total overhaul.

Leisure Partner

2/10

Poor

30 Jan 2020

Verified traveler

I’m very disappointed from all aspects.

1. Unreasonable price.
The hotel price is very similar as the other 5 star hotels, but the facilities are dirty, old, and not maintained. I travelled a lot over the world, this 5 star hotel is the worst one I’ve ever stayed. It’s even worse than 2 star hotel in China.

2. No consistent power.
January 27 was my worst day in my life. I was stuck in the elevator container with blackout, emergency ring DID NOT work, emergency phone DID NOT work either. I don’t want to recall that scary memory. I spent longest 5 minutes in my life, when I was walking out the elevator, my hands, arms, and legs shaking.

3. Worst customer service
General manager, manager, staff are lazy and don’t do their jobs properly. Although they offered me one night stay, I don’t feel their apologies. Even though, GM, manager and staff said sorry, I don’t feel that is from heart.

4. My colleague met with a client who was splashed dirty water because of cleaning overhead!!!

Overall, I won’t recommend this hotel other than Chinese restaurant.

Business Partner

2/10

Poor

25 Jan 2020

Verified traveler

Expedia and the hotel are not communicating . Despit paying hundreds of pounds for our 3 nights stay . the hotel told us at the reception that they have not note of our booking with them. We had to make a new reservation on the spot and go and pursue Expedia ourselves. Was an anxious moment no place to stay.

Leisure Family

6/10

Pleasant

13 Dec 2019

Verified traveler

Nice but----bathroom need updating

I spent one night here as my friend celebrated her 50th in one of the banquet halls. The location is great, specious room and the lagoon view from room on 10th floor is beautiful. However, the bathroom is old and needs updating and did not look well cleaned after last guest. I was in the room just to sleep for a few hours after the party so i did not fuss. Usually I would insist on the bathroom being properly cleaned.

Self

8/10

Excellent

17 Nov 2019

Verified traveler

The chef and breakfast facilities needs to be upgraded. The food at breakfast is always cold. For 3 days no change in menu.

Friends_and_family Family

6/10

Pleasant

25 Oct 2019

Verified traveler

The property itself was very elegant from the outside. However the cleanliness was appalling!!
The carpets in the lobby and corridors were so visibly dirty!! Our room on the first day was so unclean! I imagine nobody bothers to check the level of cleanliness from supervisory point of view.

The Housekeeping Service was very good because they cleaned and dusted the room very quickly on request!

The Breakfast Room was very clean and good variety of meals offered.

There is only a 20% chance of staying at the Oriental in future

Leisure Friends

10/10

Exceptional

10 Sep 2019

Verified traveler

Friendly and understanding staff. They accommodated me even though I had issues with payment via Expedia.

Leisure Friends

4/10

Poor

02 Jul 2019

OMOTAYO

Very disappointed

The hotel need total renovation. The staff need to be trained on customer relations. Very smelly room and corridor. Badly behaved staff.

Family

2/10

Poor

25 Jun 2019

Verified traveler

Avoid this hotel; its currently up for sale!

Security is porous, communal areas are dirty and on more than one occasion, I found flies on food displayed in the restaurant during breakfast

6/10

Pleasant

09 Jun 2019

Adetokunbo

Couples Night

The stay wasn’t bad honestly however, for the price i would have expected Orientals rooms to be a lot nicer. No carpet, bathrooms subpar with appearance and the room is just bare. The carpet that’s in the hallway has an odor that isn’t very pleasant. I honestly wouldn’t pay to stay here again as there are other great hotels in that area that the comfort is worth the price.

Partner