The Fern Goregaon

India , Mumbai
MUMBAI, 4/277, I. B .Patel Road, Behind H.P Petrol Pump, .
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50 reviews shown

10/10

Exceptional

08 Mar 2026

Sarwinder

Food needs to upgrade

8/10

Excellent

18 Jan 2026

kashinath

Hotel was clean staff was kind and caring will definetly recomend this hotel

Leisure Partner

6/10

Pleasant

10 Jan 2026

Rajesh

Room was not lit adequately, housekeeping and room cleanliness has lot to be desired, the bathroom drains were clogged on the first day which shows that housekeeping manager is not doing his rounds or supervising adequately, the silver lining is the food /breakfast was excellent, as well as generally the other staff are very courteous polite and helpful.

Business_and_leisure Family

8/10

Excellent

10 Dec 2025

Kalpana

Overall it was a good experience. Couple of restaurants staff weren't friendly. Rajendra was very attentive. Breakfast spread was delicious. Harshita from main reception was very helpful and friendly. Vishal from housekeeping was excellent too. Only thing disappointed was late night music because of wedding and other celebration.

Leisure Self

10/10

Exceptional

02 Dec 2025

Yagnit

4/10

Poor

09 Nov 2025

Amrit

Amenities, no tv programs available, have staid in cheaper hotels with better facilities

8/10

Excellent

04 Sep 2025

Aneesa

The service from the staff was really nice, everyone was really attentive and really helpful from the cleaners and watchmen to the staff behind the desk. I spent a lot of time in downtown Mumbai which meant I spent a lot of time stuck in traffic because it is hellish there. The hotel itself was very good, the power in the shower, the AC and the fact that they habe a rooftop pool was wonderful. If I was to return to Mumbai I would look to stay in a branch close to the south of Mumbai and would hope the service would be exactly the same as the goragaon branch.

Leisure Self

10/10

Exceptional

03 Aug 2025

Trisha

Amazing

10/10

Exceptional

20 Jul 2025

Nihar

Feels like home. Great hospitality.

Business Family

10/10

Exceptional

02 Jun 2025

Arjun

Great stay

Business_and_leisure Family

10/10

Exceptional

02 Jun 2025

Arjun

Great stay, good location, yummy breakfast.

Business_and_leisure Family

10/10

Exceptional

30 May 2025

Jeetendra

Well maintained property

Leisure Self

8/10

Excellent

04 May 2025

Shalendra

The rooms were very clean, the dining staff were courteous and menu was also very good, overall the property is well maintained and clean, unfortunately no alcohol is permitted on site and visitors are not allowed in the room and must leave the foyer by 8pm.

Business Self

10/10

Exceptional

27 Apr 2025

Stephen

great hotel, in a good location for the local train service. Located in a very very local area of Mumbai, not a tourist area. Walking to the local train station takes about 10 minutes or so. Hotel is highly recommended but may not be everyone’s cup of tea regarding area. Taxi from Mumbai airport to hotel was around 25-30 minutes.

Leisure Partner

8/10

Excellent

11 Apr 2025

Pradeep

No alcohol but otherwise fine

It was a comfortable stay. The staff are friendly. But there were a few niggly bits, for example, on checkout, the hotel could not accept international credit card. The machine kept rejecting international VISA card. Another thing, the hotel does not serve alcohol in it’s restaurant and there is no bar!

Business

2/10

Poor

17 Mar 2025

Kavindra

IT IS USELESS AND HOTEL IS SO DIRTY AND CARPET IS MESSY WITH SO MUCH OF DUST AND GARBAGE

Business

10/10

Exceptional

23 Feb 2025

Girish

Excellent staff and rooms, very clean good food

10/10

Exceptional

18 Feb 2025

Alfredo

Good place to stay. Room was really clean, and all staff were very attentive and courteous. Breakfast buffet was also good.

Leisure Self

10/10

Exceptional

07 Feb 2025

Girish

Great hotel, good service, vety clean.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Yahya

Comfortable and convenient

Convenient and near to Goregaon exhibition center. Breakfast options are decent. Comparatively expensive

Business

2/10

Poor

04 Feb 2025

Don

The room was dirty and smelled of mold. Staff gave us a HUGE hassle when we checked out for a refund.

Leisure Family

10/10

Exceptional

29 Nov 2024

GARRIE

Goid hotel for business visitors.

Front desk staff not so friendly. But, service manager puts a lot of effort to give warmth compassion. Location is not so ideal as there are not resturants or shops near by.

Business

10/10

Exceptional

27 Nov 2024

Verified traveler

Stay at The Fern

Very comfortable stay, good food, excellent service.

Partner

6/10

Pleasant

02 Nov 2024

Sujitkumar

All staff is great

Leisure Self

2/10

Poor

21 Apr 2024

Ajinkya

Rude front desk and management team.

Leisure Family

8/10

Excellent

27 Mar 2024

Vivek

Tidy and well sized rooms. A/C was not very effective though. Worth the value anyway.

Business

6/10

Pleasant

26 Mar 2024

Karishma

Average stay

Overall experience: Average
Worth the money : Average

Stay : On checkin, we requested for a room away from any staff elevators etc. as my friend is a light sleeper. They gave us a very nice room on 7th floor. However, 15-20mins inside, we started hearing drill sounds. We called the reception to check about it and they offered to change the room. So now we moved down to 2nd floor. Bang opposite staff elevator. My friend obviously couldn’t sleep.
Day 1 we requested late checkout and they very gracefully gave us an hour late. Which was absolutely appreciated. We did request more time but that wasn’t possible.
After a bad room experiences, that we expressed twice, as a gesture, the least thing I expected was they waiving off charges and give us the extension for another hour or 2. I could understand if they were fully booked but they are not as we could see availability for check ins today in the apps and their website.
Last thing, inspite of informing them about the checkout time during breakfast at 10, we received 2 calls to ask about checkout time between 10 and 11:30am which was a tad bit annoying. Second call was also about booking us for buffet.

Food : average. Not many options in dinner and breakfast. Good amount of staff available and not much crowd for breakfast, but they forget the orders.

That’s the reason for an average rating.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2024

Robin

Nice

Business Self

10/10

Exceptional

21 Mar 2024

nada

Everything was great.

Leisure Friends

10/10

Exceptional

01 Jan 2024

Brendan

Had a great stay, except for one night where there was banging from the room above. However, the staff immediately changed my room in the middle of the night. All staff were very friendly and helpful.

Leisure Self

10/10

Exceptional

09 Nov 2023

Melanie

The staff was very professional and helpful. Concierge service was superb!

Leisure Family

6/10

Pleasant

24 Apr 2023

tejashree

Service could be better

I booked this stay for my parents and they were sometimes not treated with respect…eg they were hassled for not submitting coupon which they had bought for breakfast and which the person at entrance of breakfast area had seen but did not collect…they were told breakfast was not included in the stay inspite of buying it separately.

2/10

Poor

19 Mar 2023

Rajesh

Rude staff, in particular the evening manager Ajit.

10/10

Exceptional

28 Dec 2022

Prashant

Great staff, neat and tidy rooms, prompt room service. Breakfast is quite good.

Leisure Partner

6/10

Pleasant

20 Dec 2022

Parag

Near Highway and exhibition center

Business Self

4/10

Poor

09 Dec 2022

Clarence

The location is awful. Despite being so close to the expressway, no Uber or auto rickshaw (three wheeler cabs) will take you to the Oberoi mall which is literally across the highway and which is impossible to walk to easily ! They do not take you because their argument is they loose money stuck in traffic for such a short distance. They all decline !. Expedia advertises the mall to be walking distance. There is no easy safe way to do that.

The hotel has just 1 restaurant!!! Expedia advertises 2 on their site. The restaurant/hotel does not offer any Alcohol!

So guests are trapped as there is no other restaurant close by, can’t get to the mall nor can they order any alcohol!

Other than that it’s a nice clean hotel with kind courteous staff.

Leisure Family

10/10

Exceptional

14 Nov 2022

KISHOR

Perfect stay when you exhibit at NSC ground Gorega

Perfect stay when you exhibit at NSC ground Goregaon,

Business

10/10

Exceptional

05 Sep 2022

Sunil

Hotel The Fern Goregaon. very pleasing experience.

The Fern Goregaon Mumbai is a very good hotel to stay with full comfort and satisfaction for the money you paid.
Rooms are spacious, clean, comfortable and neatly maintained.Bathroom and toilet is sufficiently spacious. Bathing area is separated with a good glass door.House keeping manager Ms Ashika Babar puts her efficient efforts to get the job done effectively.
Fleur the restaurent is amazing. It has many pleasant surprises with multi cuisines recipes for you. Restaurent crew is very polite and friendly. Room service is also efficient. Front desk staff is very efficient and welcoming.I wish to stay in The Fern again in future.
Sunil Waikar

Friends_and_family Family

10/10

Exceptional

29 Dec 2021

KANNAN

Excellent Staff, Room was excellent as well. Good food and excellent amenities as well. Looking forward to coming back!

Leisure Family

10/10

Exceptional

17 Dec 2021

Malik Mazhar

Thry accommodated every request with the change in my timelines because of flight changes due to COVID. Food/ Restaurant was great as well.. Keep up the good work!!

Leisure Self

8/10

Excellent

07 Mar 2020

Saujanya

Group Stay at the Fern

The staff were generally good - and the property is well located, tidy and pleasant.

The only issue we had: two of our group arrived before myself, and for some reason they would only let one of them check in till I arrived -- this was not ideal as we'd all travelled a long distance and were quite tired. I think this was an oversight. Once I arrived it we managed to get it sorted

Collection for Mumbai airport was a bit of mis-match; with the driver having the wrong name on the sign - again this got sorted.

On a more positive note:

It's well located just north of the airport. The rooms were very descent and the beds were good. The air conditioning was a bit noisy but I suspect that's age.

The restaurant had some good food onsite - which after a long journey was very tasty and rewarding.

Friends_and_family Family

10/10

Exceptional

26 Feb 2020

Jerome

will come back!

Great place at reasonable prices

Business

10/10

Exceptional

25 Feb 2020

Verified traveler

My Little Oasis

Absolutely enjoyed my stay. Loved the view and the detailed comforts in the room. Truly appreciated the warm interractions with the staff especially the tip given by the house keeping staff ( Mr. Pradeep) about the sunrise.

Self

10/10

Exceptional

14 Feb 2020

Tintin

Great place well maintained and classy. The service is amazing too. Special thanks to Pradeep M and Pradeep A for the excellent customer service

Friends_and_family Partner

10/10

Exceptional

29 Dec 2019

Usha

The location was good. Clean and neat services well and well maintained

Friends_and_family Partner

10/10

Exceptional

23 Sep 2019

Edward

The Fern Goregeon is a small but very nice, clean & well managed hotel.
They are not in a great location but work VERY hard to make your stay as pleasant as humanly possible. They even picked me up at the airport at 3am! (Pre arranged)
Extremely polite and attentive staff.
The restaurant on site is Very good! Ate there for all my meals for 4 days. Simply no reason to have to go out.
Not expensive, so a great value!

Business

10/10

Exceptional

29 Apr 2019

Verified traveler

Property was very clean. Beds were very soft. Service was excellent. Research the area. Not much food areas. It takes a long time to get around in Mumbai.

Business_and_leisure Family_with_children

10/10

Exceptional

20 Apr 2019

Joseph

Superb Hotel

Superb hotel, excellent staff and service, great restaurant and very comfortable. Ideal for the Bombay exhibition centre. Just a 10 mins away by car.

10/10

Exceptional

15 Feb 2019

Verified traveler

Good friendly staff, nice restaurant and clean rooms, modern and comfortable.