Newcity Hotel & Suites

Egypt , Cairo
Cairo, 39 Chark Compound Infront Of New Auc Campus
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50 reviews shown

4/10

Poor

04 May 2025

Verified traveler

The property is very clean and okay but communication was poor. They were very strict regarding visitors and they have to turn my friend away from visiting.

Self

10/10

Exceptional

28 Apr 2025

Erin

My stay at New City was amazing. The staff was attentive and friendly and the location across from the American University of Cairo was ideal!

Leisure Family

10/10

Exceptional

24 Oct 2023

Mason

Room was very spacious and clean. The manager was extremely helpful as well. There is a nice mall right next door with plenty of good restaurants to choose from.

Leisure Friends

2/10

Poor

08 Aug 2023

Nas

Bad customers service

2/10

Poor

17 Feb 2023

Hatem Sayed

Rude reception

10/10

Exceptional

16 Dec 2022

Robert

Dec 7 arrival to Egypt 🇪🇬

When we arrived very early in the morning of our check-in day, the hotel staff (Mohamed Yousef) greeted us very happily and made us feel very welcome after our long international flight from Mexico. He went well above and beyond for us in doing everything in his power to make us comfortable and relaxed while we waited until the earliest possible opportunity to check in to our room. We were so relieved to have such a friendly professional who empathized with us in our timing situation. Superb service!

Partner

10/10

Exceptional

19 Oct 2022

Mohamed

Clean staff so nice

Business Family

8/10

Excellent

20 Jun 2022

EJIKE

Central location. Good value for money.

Business Self

2/10

Poor

17 Mar 2022

Old towels, dirty,no transportation,

Business Self

10/10

Exceptional

19 Dec 2021

Begad

Egypt trip

Great and cozy

Friends_and_family Family

10/10

Exceptional

24 Sep 2021

Verified traveler

A very nıce hotel

It was amazıng the Staff was very helpfull ,kınd and very polıte

Self

8/10

Excellent

02 Jul 2021

Emad

Good

it's good for business

Business

4/10

Poor

17 May 2021

Verified traveler

This place is hidden on a dirt road with loud construction everywhere.
The Bed was the absolute worse bed that I have ever slept on, you can feel every spring hurt your body.
The couch was ripped and was painfully uncomfortable. When you open the kitchen cabinets, it smells like roach spray. After speaking to the manager about these issues, he refused to move me to another room unless I paid him more money. This is not the way to treat a long term guest who has been there for an exceptionally long time. If the management is terrible, then the rest is self explanatory.
The only good thing about this place was the housekeeping crew.
You've been warned, do not waste your time at the New City Aparthotel Apartment(s) Hotel.

Leisure Partner

8/10

Excellent

09 Mar 2021

Zaher

Satisfied and will book again if needed

The place has a very good location, there is a nice mall close by and the area is good.
The hotel needs some renovation it gives you a dark feeling at first then you get used to it.
Overall its good for short stay it has almost everything needed.

Business

10/10

Exceptional

25 Jan 2021

Omar

Great location.
Clean rooms.
Reasonable price.
All was good.
Thank you.

Business Self

2/10

Poor

28 Dec 2020

Maged

Very bad experience. All furniture are old and in very bad condition

Friends_and_family Family

8/10

Excellent

14 Oct 2020

Mahmoud

Great stay

Was great stay

Business

8/10

Excellent

16 Oct 2019

Verified traveler

We could not make our own tea and coffee.
The apartment is clean and close to a supermarket.

10/10

Exceptional

12 Oct 2019

hesham

very friendly polite staff,everything i need in ketchin or anything they try to get it for us.

Friends_and_family Partner

8/10

Excellent

30 Aug 2019

Verified traveler

Friendly and very helpful staff. Comfy beds and pillows. Spacious studio. I didn't like small insects in the bathroom and 2 uncovered bins. I know it's summer but the water was barely warm.

Business_and_leisure Family

8/10

Excellent

11 Aug 2019

Verified traveler

The property had a comfortable and clean room with refrigerator and microwave. The loveseat was ideal for my comfort in the room of my choice. I also had a private balcony with furniture. Having the 90 Point Mall within a five minute walk was ideal as it has a fresh food market, cinema, hair salon, bank that can do money exchange, and several very good shops and restaurants and popular cafes. The staff were helpful and welcoming. I would definitely consider staying here if in Egypt My room was very peaceful.

Business_and_leisure Self

10/10

Exceptional

14 Mar 2019

Verified traveler

Fantastic stay in a great location. Staff was extremely welcoming and friendly. Rooms are large, well equipped, and in very good condition. Strongly strongly recommended.

Business Self

2/10

Poor

29 Jan 2019

Verified traveler

It was canceled. The pricing was deceiving, it supposed to be for Egyptians only.
Thank you very much for nothing.

Sincerely

6/10

Pleasant

03 Jan 2019

Verified traveler

Property reality is matching the pictures .
but the cleanliness and the smell inside the apartment wasn't the expected.
Not allowed to have visitors inside your rented apartment and there is no any one bathroom available in the reception !!!!!!!!!!!!!!!!
only you can use the room Bathroom .

Business Self

2/10

Poor

22 Dec 2018

Verified traveler

On professional hotel and over charge me
Receptionist argued with me telling me, have no choose pay they price not Expedia rate

Business Self

8/10

Excellent

26 Sep 2018

Senzige

The owner was very kind and helpful ! The place itself is clean and comfortable. I would for sure consider staying there again

10/10

Exceptional

09 Aug 2018

Verified traveler

It was very nice the staff was wonderful nice helpful it’s very clean and the area is very nice

Family

2/10

Poor

08 Aug 2018

MOHSEN

So bad. Poor hotel

6/10

Pleasant

03 Jul 2018

mahmoud

Less than average

Room was ok with modern furnature, bed was not comfy, as a single room, one fork and one spoon and one water glass?? The first night was without internetas there was no routers available

2/10

Poor

20 May 2018

Verified traveler

I don’t advice any one for this hotel , bad food and the Internet was terrible.

8/10

Excellent

13 May 2018

Margaret

Comfort away from the hustle & bustle

Out of the city, next to a mall with everything, spacious suite, lil home away from home, quaint, pleasant & a good deal

8/10

Excellent

25 Mar 2018

Omar

I would love to stay again

Family

4/10

Poor

02 Mar 2018

Charlie

Nothing nice about it

Bad location also the toilet was very wet all the time, hardly got provided with a full set of towels

6/10

Pleasant

24 Sep 2017

Mohamed

The apparent location is not in paved road, dust a

WiFi issues, you need to ask for charging the router, you get what you want the other day.
bad smill in the room, reception response is very slow, except Mr. Nasser.
It was not a good experience.

8/10

Excellent

22 Jul 2017

Verified traveler

Nice hotel but

Had a lot of issues with the wifi and seems like they always wanted more and more money for anything you asked them to do

8/10

Excellent

20 May 2017

Mac

Served the purpose well .....

We needed a place to stay close to the fifth settlement in the new cairo area. There were only two or three hotels that were exactly where we wanted to be. These were very expensive and we weren't looking for luxury on this trip, just something practical and clean. New City suites was about 15 minutes from where we wanted to be but the price was great. Clean hotel, kitchenette, AC, wifi. Would definitely recommend it.

10/10

Exceptional

19 Mar 2017

Cornelia

Perfect!!!

I loved this hotel!!! First of all its location is perfect, quiet, outside busy Cairo, less pollution, very safe and within walking distance from Point 90 mall. There's always a driver available if you book ahead with the reception, at affordable prices.

I booked a room for 1 person and I got a lovely, more like a double room, with a very comfy bed, good size tv, landline telephone and a small kitchenette( small cooking hob, kettle, microwave and a fridge freezer).
The room was very clean, contrary to some reviews I read before I booked. The bathroom was clean as well and well stocked; kitchenette was smear and grease free.
The water pressure was bit low here and there. There's laundry facilities available on site and a small gym free to use for all hotel guests.
Bonus: there's always someone around who speaks proper English which is so so helpful.
I found the management very professional and the Staff courteous and friendly.
I asked for my room to be cleaned every other day as I didn't want to be disturbed every day and they did that very well.
There's a small restaurant downstairs more like a Dinner. It has a limited but yummy menu. There's quite few takeaways that deliver to the hotel if you fancy something different.
All in all a perfect place to stay if you're in for business or pleasure. I definitely recommend it!

8/10

Excellent

28 Jan 2017

Alexander

New City Suites a fine place to rest

This hotel is very good if you have things to do in New Cairo. If you wish to experience the joys of old Cairo, it is perhaps a little far from the center. This is a good thing if you wish to have an easy time.

10/10

Exceptional

18 Jan 2017

ATIA

Awesome!

Family

10/10

Exceptional

04 Aug 2016

Goce

Nice hotel in the heart of new cairo

Excellent value worth. Maybe the internet coverage could be better, but for the price its a a bargain.
Very very very helpfull staff, frendly.
The hotel is very clean, private and quiet.
Highly recomended

10/10

Exceptional

10 Mar 2016

Verified traveler

My third time and as always, great stay hosted by friendly & professional staff. Thx to the management behind this superior level of hospitality.

2/10

Poor

09 Mar 2016

Hotel located on unpaved road at a terrible view

Very bad Hotel staff don't wear uniforms, it has problems with water in the room, i spend a day and a half without water and all the nights without hot water no telephones

8/10

Excellent

20 Nov 2015

Verified traveler

I stayed for a week and they treated me very well. Arab hospitality at its finest. It's more like an apartment than a hotel having a full kitchen and a nice little sitting area with the bedroom being separate. I would definitely use it again next time I go.

2/10

Poor

06 Sep 2015

Verified traveler

It's entirely bad experience

It's entirely bad experience;
first they didn't confirm my reservation from Hotels.com,
And they Make a trike in pricing for making a business day use for 240 EGP, and they forced me to pay 600 EGP.
Otherwise, TV was not working, there was no internet connection
and no help for solving this issue.

6/10

Pleasant

24 Jul 2015

lanloon

its a dorm but not at all a hotel

Staff are nice and location is very close to auc however services and cleanness is bellow the standards and even its relatively new building the interior is really consumed and needs maintenance.

8/10

Excellent

18 Jun 2015

Christine

Cannot really beat the price...

Near AUC but a bit removed from all other items. The hotel is safe. Owner is very kind and helpful. Should know Arabic in order to communicate with hotel staff or have a translator. There is a small gym for a little exercise. You really cannot beat the price. You can so cook and prepare your own food. There are no telephones and internet is slow at times. I was comfortable and happy here. I stayed for 3.5 weeks.

10/10

Exceptional

02 Mar 2025

Cesar

Todo perfecto sin quejas

Business

10/10

Exceptional

10 Jan 2025

EGE

Thanks for everything, all was perfect. Especially to have on TV Online Netflix service in rooms, big plus.One of my favourite place which will come again sure...

Friends_and_family Family

8/10

Excellent

18 Apr 2024

Khadija

J étais avec une amie on était très contente de notre séjour l état général bien propre près d un centre commercial restaurant cinéma. Le personnel était très gentil et serviable.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2023

Naoko

早朝に訪れても無料でチェックインさせてくれました。

Business_and_leisure Self