Dusit Thani LakeView Cairo

Egypt , Cairo
NEW CAIRO, The Lake View, El Teseen Street, Fifth Settlement
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100 reviews shown

6/10

Pleasant

13 Feb 2026

Karen

Dated rooms and sketchy wifi make this hotel feel very overpriced

8/10

Excellent

22 Jan 2026

Daniel

Room was large enough.

10/10

Exceptional

21 Jan 2026

Halit

Kind staff
Nice hotel

Business Self

10/10

Exceptional

12 Jan 2026

Tamer

Great location and luxury hotel with great service

10/10

Exceptional

02 Jan 2026

Lourdes

Amazing hotel in every aspect ! I have stayed here everytime I come to Egypt

8/10

Excellent

28 Dec 2025

Victoria

AMAZING SPA WITH AUTENTIC THAI MASSAGE HELPED ME A LOT TO RELAX NEXT TIME I WANT TO TRY MOROCCAN HAMMAN THERE SPA IS SPACIOUS MODERN AND BEAUTIFUL ENJOYED SAUNA AND STEAM ROOM AND HUGE MODERN HUGE POOL

Business_and_leisure Self

10/10

Exceptional

21 Dec 2025

Mehrnoosh

Very good

Leisure Family

10/10

Exceptional

04 Dec 2025

Tarek

It was amazing

10/10

Exceptional

30 Nov 2025

Franziskus

Amazing hotel lots of staff around great food

Leisure Self

8/10

Excellent

27 Oct 2025

YUSUF

Good staff

10/10

Exceptional

27 Oct 2025

Magdy

A great hotel - but the room really should have come with breakfast.

Business

10/10

Exceptional

16 Oct 2025

Ieasha

went to the spa twice. very nice. The hotel staff made me breakfast 90 mins before start time since I had an early flight they packed it up and everything. they made me feel so special.

Leisure Self

10/10

Exceptional

09 Oct 2025

Josefino

Super clean and efficient courteous sfsff

Business

10/10

Exceptional

01 Sep 2025

Arijana

Specious room, friendly service minded suff. Mahmood by the entrance was very helpfull.

Business

10/10

Exceptional

05 Aug 2025

Vironica

Beautiful hotel

Extremely helpful caring staff, checked on our first night of there were any issues and sorted them out. Beautiful hotel. Food was exceptional with talented chefs who were accommodating and helpful and again staff who went all out to assist

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Assil

الخدمه والموظفين والاكل والنظافه كل شي ممتاز

Leisure

8/10

Excellent

17 Jul 2025

Tahani

Leisure Family

10/10

Exceptional

06 Jul 2025

Said

Out standing staff
Out standing room cleanliness
Bed comfort
Club lounge food extraordinary
Lobby is free relaxing
Restaurants have good menus
Conceriege prices were expensive.

Leisure Family

10/10

Exceptional

28 Jun 2025

ALY

NICE

10/10

Exceptional

02 Jun 2025

Mahdi

Everything

Business Friends

10/10

Exceptional

28 Feb 2025

khaled

Very welcoming staff and environment

Leisure Friends

8/10

Excellent

28 Feb 2025

Gary

Have stayed many times for business. Lots of weddings so very expensive. Bar staff not very cordial. Need folks with better English. Club lounge is a must! Always enjoy the team in the lounge.

Business

8/10

Excellent

10 Feb 2025

Khaled

Great property. But needs some updating for the rooms with price being charged !

Business Partner

10/10

Exceptional

22 Jan 2025

Loay

Good

Business Self

10/10

Exceptional

19 Jan 2025

Steven

Beautiful hotel and the staff couldn't have been more helpful and friendly

Business

10/10

Exceptional

17 Jan 2025

Natasha

Great place will definitely use again

Leisure Friends

10/10

Exceptional

12 Jan 2025

Khaled

Perfect

Business Self

10/10

Exceptional

04 Jan 2025

Lourdes

Everyone in this hotel goes above and beyond and makes sure every single guest’s needs is addressed. Everyone is amazing but just to name a few names like Ahmed(bald-headed), Mostafa, Mohammed, Mazen, Ihab, and so many more. I am just mesmerized by everyone professionalism and knowledge and dedication. I would recommend this property a thousand times.

Business_and_leisure Family

10/10

Exceptional

02 Jan 2025

Dania

I had a great experience staying for the second time at this hotel .
George the receptionist was a great help providing the room that we needed with “ VIP lounge access “
Qamar also showed us the options between different rooms to make sure that we choose the one that we liked .breakfast was amazing same as all the restaurants in the resort . I would go Back again an and again for the great customer service that they have .
Dania Hajjar

Business_and_leisure Friends

10/10

Exceptional

29 Nov 2024

Lama

Was great

10/10

Exceptional

22 Nov 2024

Halla

This is one of the best stays ever. The hotel is incredible with great restaurants, fabulous breakfast, rooms spacious, pool fantastic, and the staff made it all worth the while, they were attentive and curteous so make sure if you stay here you tip them well. We took the airport shuttle and it made the airport experience very smooth you just have to arrange it with the hotel before you come. I was extremely sad to leave and will definitely come back here next time! This hotel is in new Cairo, far from all the sights but it's all new build, clean and traffic is easier on this side of town, the hotel will arrange a car for any trips you need or hire a private driver. I highly recommend this!

Leisure Partner

10/10

Exceptional

30 Sep 2024

Nour

The service at the hotel was beyond expectations . Everyone was friendly from the moment we entered the hotel and we got welcomed by Mr. Mahmoud Adly whom we have known through the hotel over ten years ago and since then we decided not to try staying anywhere else in Cairo other than the Dusit because of the pleasant way he treats us during our stay . I really can’t believe that he didn’t forgot us even though we visit every few years . I can’t thank him enough for his kindness and professionalism and getting everything ready for us before our arrival . We didn’t take a moment at the reception as everything was already done which amazed us . Rooms were very clean , had every in them , very quiet at night , and people were very pleasant and friendly . I would also like to extend my thanks to all the team who work at the pool, the restaurant, and the business lounge for their manners and professional way in treating their guests no matter how we get upset they were still able to absorb that and responded in a very kind and professional way. Thanks to everyone for everything .

Leisure Family

10/10

Exceptional

29 Sep 2024

Verified traveler

I enjoyed the view and meal

Self

8/10

Excellent

02 Sep 2024

Matthew

Dusit stay very enjoyable

Lovely hotel, big spacious comfortable rooms and bathrooms, nice pool (bit cold but hot weather makes it fine), breakfast excellent, restaurant range great, check in and out very easy, staff all very friendly and smiley but service can be very slow (might wait 40 mins for a drink, similar for the bill even if ask three times) but seems city wide (relaxed culture maybe) and sometimes you can tell staff keen for a tip. Did put on the Premier League football for us when requested and helped look for a lost necklace. Hotel location was great for us, near airport and family, but distant from pyramids and souks and museums. Generally very good. Spa is next door and was sold out for four days ahead.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Youssef

Business_and_leisure Family

10/10

Exceptional

28 Aug 2024

Youssef

👍

8/10

Excellent

03 Aug 2024

Ossama

Great location and amazing swimming pool with hot top jacuzzi
A couple of comments should be developed
1- service around swimming pool should be started early in the morning before the starting time of day to avoid guest bothering
2- porkiny (covering swimming suit) should be avoided because this is not the best for hygiene of the swimming pool

Other than that, all things are perfect 👍

Business_and_leisure Partner

10/10

Exceptional

08 Jul 2024

Mohamed

Great

10/10

Exceptional

22 May 2024

Vanda

10/10 all round!

Don’t know what to say than utter amazing service, and experience. All the staff members were incredibly kind, attentive and helpful. Very much recommended and would come back when visiting Cairo again!

Friends_and_family Friends

10/10

Exceptional

18 May 2024

Yanal

I had a very great stay at this hotel, the staff was extremely helpful and professional... helping you to the maximum without asking. In addition i want to thank Mr. MAHMOOD who is working at the reception for such amazing service

Business

2/10

Poor

04 Mar 2024

Robert

The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay.
I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed.
Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon.
3 different people harassed me at reception and they continued to call my room past midnight on my final stay.
It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer.
A completely terrible experience.

Leisure Self

10/10

Exceptional

28 Dec 2023

Reem

Very good hotel with nice staff in a convenient location.

Leisure Family

10/10

Exceptional

18 Oct 2023

Khalid

Stayed at room 2255 with a great pool view and access, woke up to greenery, birds chirping, and lovely sunshine

Leisure Self

10/10

Exceptional

14 Aug 2023

Mark

Had a great experience. Would come back to stay here for sure.

Leisure Friends

10/10

Exceptional

13 Jul 2023

husameddin

Very nice place to stay

Leisure Self

10/10

Exceptional

11 Jul 2023

May

Return stay in Dusit Cairo

This was my second stay in Dusit Cairo, the hotel is a calm oasis in the midst of a bustling city. Food quality excellent, friendly staff and great facilities.

Friends_and_family Family

10/10

Exceptional

09 Jul 2023

Sarah

Great

Business Self

4/10

Poor

11 May 2023

Verified traveler

very disappointing

I was looking forward to staying at this hotel and was put in a pool side courtyard room. Unfortunately, this room was one of the worst I have stayed in for a long time.

The roof was leaking from a broken pipe. I was sat outside so only noticed after a while - after it had leaked into my suitcase and soaked most of my clothes.

The floor tiles were either chipped/ broken/ or loose.

Plug sockets were hanging out of the wall

The towel rail fell off the wall whilst I was having a shower

There were no lamps, so you could have total darkness or all ceiling lights on.

I complained to the staff who were just not interested. My flight was delayed so I had to extend one night, I insisted on a new room and explained to the reception staff that my room is terrible. The response was 'yes, those rooms are better in the summer.' and then still charged me $300 per night.

I would not stay here again

Business

10/10

Exceptional

24 Mar 2023

Wessam

I had a pleasant stay. Nice and big rooms, friendly staff, prime location, and easy accessibility.

Self

4/10

Poor

01 Jan 2023

Hisham

old, poor quality and poorly cleaned facility

Leisure Family

8/10

Excellent

04 Nov 2022

Mhammed

it was short stay and difficult to judge in fair way

Business

10/10

Exceptional

20 Aug 2022

Amr

Excellent lobby, Pool, and dining areas, I have to mention how appropriate and honest the staff were , the night staff found my wife lost purse, she hadn’t realize or even report it , there was a lot of money in it and that’s a real good thing

Leisure Family

8/10

Excellent

02 Aug 2022

Mohamed

one night trip

very clean.
helpful staff.
breakfast is not good, very few selection.

Friends_and_family Family

2/10

Poor

02 Jul 2022

Ahmed

The hotel is beautiful however staff members need to understand the meaning of a do not disturb sign. It means DO NOT DISTURB. 5-10 minutes after placing the sign constant knocking on the door, I expressed that I have a DND sign and still the knocking kept on going and to top it off they kept calling the room to get my attention. All because they had sent me the wrong adapter for my American plugs ( which took at least 4 phone calls to get the staff to understand what I was asking for) and they wanted the wrong one back. I get it you need it back but understand the DND sign is obviously there for a reason when I expressed my concern to the staff members they didn’t seem to care they just said ok. This property was recommended to me by multiple people but I don’t think I’ll be staying here again. The couples massage was amazing.

Business_and_leisure Partner

10/10

Exceptional

08 Jun 2022

Inas

Amazing

Business

10/10

Exceptional

04 Jun 2022

Amirah

Good dtsy

My go to hotel in Egypt when i travel for work, close to everything. Everyone is so friendly and helpful. Yess the food is so fresh however you won't find traditional Egyptian food like Molokhia there haha

Business

8/10

Excellent

15 May 2022

Toufic

It was under construction

Leisure Family_with_children

10/10

Exceptional

25 Mar 2022

Ramzy

Very friendly and welcoming staff. Nice and clean hotel, with large rooms that are very inviting and accommodating. Large bathrooms w spectate tub/ shower and glass partition from tub to room so you can watch tv. Power shade provided privacy.. quite unique!
Only drawback did not know about hotel entrance “renovation” taking place that detoured yes to the back side of the hotel. Overall great experience!

Leisure Friends

6/10

Pleasant

25 Feb 2022

Omar

Big hotel

The hotel is so big and I had a very far room which made my stay not so comfort,
Such a big hotel and they have very bad breakfast, this really made me disappointed and it was nt only my opinion all the group.
But the team were very nice.

Business

6/10

Pleasant

28 Nov 2021

Verified traveler

Over priced!

Over priced hotel, should be 3 stars not 5!

Business

8/10

Excellent

21 Nov 2021

Mads

Business trip

Nice hotel with good level
Of service

Business

10/10

Exceptional

01 Oct 2021

Hussein

Nice stay, pools and relaxation in New Cairo. Hood service and classy hotel overall, a bit overpriced too.

Leisure Partner

2/10

Poor

29 Sep 2021

Rhianna

The staff were very rude, and did not honor my changes requested through Expedia. They charged me $854 for a single night stay because they counted the first two of three days as no shows, despite having requested the changes through Expedia timely that should have remedied this. To make matters worse, i needed to stay a second night and they charged me another $300 for that. The final straw was when they showed up at my door on the final night of my stay, with a security guard telling us to leave, because our stay had expired. They made a mistake and misread their own records. I would not recommend this hotel if it was half the price. It was the most expensive place we stayed during our whole vacation and by far the worst. Very, very rude staff as well.

Leisure Partner

2/10

Poor

02 Aug 2021

Verified traveler

I arrived at 11:45 AM . I went to the 1st receptionist , he asked me to go to the other one . I went to the other one , he told me the room needs sometime . after 15 m I got it . The room had two flies . When I had a shower in the morning , the water was all over the place outside the bathroom . I went to have my breakfast , the waiters were drained and did not bother to offer anything . I had to bring the forks, knifes and spoons . One more thing was the cleaning person next to ATM Machine down the hall , every time I go there to change money he was spying on me and cleaning around the machine . So weird !

Business Self

10/10

Exceptional

01 Aug 2021

Verified traveler

Lovely evening at tierce

Leisure Family

10/10

Exceptional

27 May 2021

Verified traveler

Beautiful hotel, very clean, staff is friendly.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Apr 2021

Mohamed

Family trip

Very nice hotel. Restaurants are very good specially Tao.

Friends_and_family Family

4/10

Poor

07 Mar 2021

Roger

Did an extension. Could not do that direct by the reception. Had to go through Hotels.com to get a good price. The hotel has a very inflexible approach and rigid management procedures.
All others OK but not any special.

Partner

10/10

Exceptional

22 Jan 2021

Mohamed

Great service , wide rooms good hotel amneties and nice restaurants. Location very convenient

Business Self

2/10

Poor

24 Sep 2020

BahaaMohamed

There is noting unique about the property as it is normal.

The staff service were coming to the room on regular basis and they monitor every single movement to me and my guests which promote me to find another place.
the staff are not professional especially the receptianist as well as at the swimming pool.

Some fighting at the pool with the hotel staff teams together.
They donot allow guests to enter the room during the day which makes me loose business.
actually, I donot recommend non-egyptains to stay in this hotels as the international hotels have the same rules and standard while in Egypt there is something else running far from the professionality.

Business Self

8/10

Excellent

04 Aug 2020

Verified traveler

We enjoyed our stay in Dusit

We had some issues with the hotel’s cleanliness standard during COVID-19 the only precaution the staff had was the mouth masks that’s it but entering cabins with shoe and without cover shoe and many other in hygienic acts, couple of room defects which had to be fixed while we were in the room example the electric curtain motor had to be changed .but overall it was a good stay , food also is very good

Friends_and_family Family

10/10

Exceptional

11 Apr 2020

Marty

Hotel staff were terrific and helped with every question or issue . Ashraf Mahmoud , the Chief Concierge , was of immense help . Mohammed Hany was helpful at the front Desk . Florence Ong at Guest Relations helped us a lot . Very nice and professional people there . Thank you

Leisure Family

2/10

Poor

16 Mar 2020

Ali

Hotel under renovation, for the price per night condition was not acceptable. Water dripping everywhere

Business

10/10

Exceptional

13 Mar 2020

Marty

Not far from Cairo Intl airport and service airport pickup went flawlessly . Hotel staff at check in were very helpful and couteous and comped us 2 mornings of buffet breakfast for the stressful day we were having .

Leisure

8/10

Excellent

07 Mar 2020

Kamal

Clean and organized .. There is difficulty getting to the room .. There are restoration works inside the hotel.

Leisure Family

10/10

Exceptional

26 Jan 2020

Ahmed

Great

The hotel was fine. I stayed there before. Everything was as expected. They seem to have been over booked and they have me a free upgrade to a suite.

But honestly the best thing about this stay, was Hotels.com. I did mistake with the dates of my booking and it was non-refundable. I don’t know how, but they managed to get me a booking for the correct dates with the same rates. Thank you guys a bunch!

Self

2/10

Poor

19 Dec 2019

Moussa

In this hotel, there was a construction in the lobby that made the entire area full of dust , bad smell, and noisy . And outside on the terrace the exhauste gave as well a bad smell that irritated people senses.

Business Self

8/10

Excellent

16 Dec 2019

Verified traveler

Mainly it was good< only the sound of air condition was so high

Business Partner

8/10

Excellent

26 Nov 2019

Verified traveler

Good location for my needs but quite a distance form central Cairo.

Business Self

10/10

Exceptional

21 Nov 2019

Munir

Perfect business stay hotel in cairo

Hotel is fantastic, i would strongly recomend for business travel. Checkinn/checkout takes time need to be quick however staff is friendly and supportive. Property is well maintained. In good weather lot of outdoor venue to spend time. Food was excellent recomend Tao restaurant.

Business

10/10

Exceptional

18 Nov 2019

Verified traveler

The atmosphere at the place was very vibrante and relaxing at the same time. I loved it

Friends_and_family Family

8/10

Excellent

10 Nov 2019

François

Nice clean room
Staff is always helpful
Great breakfast

Friends_and_family Partner

6/10

Pleasant

20 Sep 2019

Nicole

Staff was not kind and things were promised that was not delivered. It was my wedding and expected to get what was said as we were paying a lot of money there.

Business Family_with_children

8/10

Excellent

22 Jul 2019

Verified traveler

Bath tub that can be seen from the bedroom or cannot be seen. Having that choice was neat

Friends_and_family Family

8/10

Excellent

05 Apr 2019

Verified traveler

Nice but basic

Nice lobby but basic rooms
Good location

6/10

Pleasant

23 Mar 2019

G.J.H.JonTon

Nice place to stay - not enough to do outside the hotel ! You could not go for a walk in the evening etc.

Business Self

10/10

Exceptional

13 Mar 2019

Willie

Beautiful place... slow check in despite confirmed reservation

Business_and_leisure Self

8/10

Excellent

05 Mar 2019

Verified traveler

Staff training is needed in this property, while the intentions are good, they lack the proper training to solve problems

Leisure Friends

8/10

Excellent

13 Feb 2019

Verified traveler

The property is well kept, gardens are very nice, pools are beautiful. Nice area around the pool.
Restaurants in the hotel, are Superb!

Business Self

10/10

Exceptional

12 Feb 2019

Dr.Shaer

By far the best hotel in Egypt.
Perfect location, excellent staff and service, very friendly management and front desk (especially the supervisor was super helpful and kind), the hotel is grand and spacious, the rooms are very comfortable, the restaurant options available are among the most popular in Cairo, and the spa is also top ranking in the country!
An impeccable hotel and fantastic experience 🙏
I’ve decided to make Dusit Lakeview my corporate hotel for every business trip.

Business Partner

10/10

Exceptional

03 Feb 2019

Verified traveler

Always a pampering experience, Asian hospitality in egypt

Leisure Family

10/10

Exceptional

11 Dec 2018

Taghreed

Noce

Nice

Family

8/10

Excellent

16 Nov 2018

Mikael

Business trip to Cairo

Nice modern hotell. As you would expect it an breakfast had a good selection.

6/10

Pleasant

07 Nov 2018

Sara

It’s a nice hotel but too expensive for the average service that they offer. Won’t go back again.

8/10

Excellent

01 Nov 2018

James

Good Hotel for Business - once wifi is sorted.....

A decent business hotel for work in the New Cairo area; It is also a popular venue for weddings, so the ground floor reception area can be noisy on some nights. My main issue was the wifi in the bedroom - it did not work properly for 3 of the 4 days of my stay. I had to go to the reception area to send emails and surf the internet.

6/10

Pleasant

15 Aug 2018

Ahmed

Not as excepted

It’s normal , in swimming pool we asked for towels it never came , we call room service for water it came after an hour maybe , air conditioner was not efficient, receptionist was very good ,car parking tecket guy was very silly as we are staying from his pocket

Family

6/10

Pleasant

29 Jul 2018

The location is pretty good.not all the staff very friendly.i was not impressed about the food.the carpet in the room has a smell.night time there was a nice music band.

8/10

Excellent

26 Jul 2018

abdullah

Be careful

It was a good one, but staff are not honest and cheating

Family

10/10

Exceptional

05 Jul 2018

Ahmed

Awesome hotel great stay made my trip to Egypt an amazing experience.

6/10

Pleasant

19 Apr 2018

Olga

Large hotel close to the airport

We stayed in the hotel for 3 nights, the room was not clean enough and we had to ask for water and shower gels to be provided, we had no reobes in the room (not great for a hotel that rates as 5stars).
However, hotel staff was friendly and helpful. We had a trip to Giza pyramids with Ahmed and it was a highlight of the trip.
Overal, overrated hotel, wouldn't give more than 4*