Jaisalmer Marriott Resort & Spa

India , Jaisalmer
JAISALMER, Jaisalmer-Sam-Dhanana Road, Police Line
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50 reviews shown

10/10

Exceptional

31 Dec 2025

Mukesh

Nice stay

Family_with_children

10/10

Exceptional

20 Dec 2025

Ashwani

Room was clean, food was amazing and the staff was very helpful.

Leisure Family

8/10

Excellent

01 Dec 2025

Parvati

The staff made us feel welcome . Rose petals were showered on us on arrival ! A musician played traditional music . They gave us beautiful Rajasthani hats . We were upgraded to a suite which was spacious and comfortable though the decor was a little gloomy ( beige and brown with dismal brown blinds , when lifted revealed the garden , thankfully )
The front of house reception staff : Hardik and Binay and staff at the Jaisalmer kitchen all day restaurant , Jyoti and Durvik were very helpful and provided excellent service as did the hotel driver who took us to the Desert Safari tent( sorry cannot recall his name ) . Our only negative experience was at the rooftop restaurant on our last night, 18th November. You can find here while viewing the magnificent Golden fort , lit up ! It was quite cold and in spite of us wearing warm clothes . Three requests to the staff for providing us with heaters were completely disregarded ! No apologies were given either ! The food was average . Service was poor . We regretted our choice of restaurant and wished we had gone downstairs to the warmth , friendly service and excellent buffet at the all day restaurant ! Otherwise a great stay and a wonderful experience of our visit to Jaisalmer .

Leisure Partner

10/10

Exceptional

23 Nov 2025

Rajvir Singh

Staff was very nice!!

10/10

Exceptional

18 Nov 2025

Harshad

Simply superb stay! Courteous and friendly staff, great breakfast, beautiful hotel and rooms.

Leisure Family

10/10

Exceptional

27 Oct 2025

Rajendra

Overall good

2/10

Poor

17 Apr 2025

Simon

The pool was filthy - full of insects, algae and appeared to have no source of fresh water or evidence that it’s cleaned. When we checked in, we were asked to pay for the room which we’d already paid for. Upon check out, we were told to pay again and this prolonged check out for about 15 minutes! The a la carte food in the restaurant was appalling. The breakfast was fine. The room was okay - a little tired but the doors don’t have soft closing so it was noisy at night. This hotel certainly doesn’t live up to the Marriot name - unlike other Marriots in India.

Leisure

8/10

Excellent

02 Mar 2025

raman

I liked my stay here, I think it could have been better. The individual at check out didn’t communicate well. It’s not a bad option though considering how close it is to the fort and the shopping area.

Leisure Family_with_children

8/10

Excellent

28 Feb 2025

Rohit

Good FOOD.
Good Service.
Bad Upkeep

Business_and_leisure Family_with_children

6/10

Pleasant

21 Feb 2025

Amit

Overpriced for the service

Leisure Family

10/10

Exceptional

13 Feb 2025

ajay

Amazing property very caring staff delicious food prepared by authentic cooks
Rooms very clean room attendants are very nice providing the best service
All the staff went over and above to care for the guests
Would recommend to stay at this property

Leisure Partner

10/10

Exceptional

08 Feb 2025

jignesh

very good

8/10

Excellent

05 Jan 2025

Ritesh

Great people, especially the kitchen and dining staff would go an extra mile to make us feel welcomed (one person who stood out was Dilwer-ji). The rooms were ok, carpet stains and cleanliness was something that bothered us a bit. The property overall was maintained well. They also had a nice New Year’s eve event.

Leisure Family

4/10

Poor

28 Dec 2024

Vishal

The food was average, there was some sort of gutter smell that was annoying and therefore I got out a day early. The staff however were excellent and the head chef tried his best to come around and get his feedback

Leisure Family

10/10

Exceptional

10 Nov 2024

vikas

It was a great experience staying at jaisalmer marriot...food ,services,cultural activities,rooms...all were great...there was mutiple options for kids in game zone...there was a nice swimming pool...location of property was at walkable distance to market...we really enjoyed staying here...

Leisure Family

10/10

Exceptional

04 Nov 2024

Denis

We are really enjoying at this location and so far we have great experience with this hotel since we have checked in it was amazing evening yesterday after we checked in they have culture program and food both was amazing.

Leisure Family_with_children

8/10

Excellent

29 Oct 2024

Verified traveler

Need to better their food menu. Wyra has good starter options but their regular kitchen menu needs significant improvement

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Andrea

Amazing stay, recommended

Friends_and_family Friends

8/10

Excellent

28 Sep 2024

tarun

Food could have been of more choices

10/10

Exceptional

21 Jul 2024

Lieza

Fabulous stay, thank you

Super luxury, great service, comfortable rooms situated on a quiet street.

Partner

10/10

Exceptional

10 Apr 2024

Luba

Stunning property with great vibe. A respite from the central chaotic fort area but still a 5 min rickshaw ride.

10/10

Exceptional

10 Apr 2024

Harjinder

Top class service and hotel !!!

Absolutely amazing , cannot fault this hotel one bit 😊

Partner

8/10

Excellent

25 Mar 2024

Ruth

The crew is amazing .
The hotel is big and very clean and nice
I was missing little more colours in India

Friends_and_family Friends

10/10

Exceptional

05 Mar 2024

Sarveswaran

The stay was excellent. Would like to make a special mention of the staff who were courteous and very pleasant. The dining staff Suraj and Delawar were very good and introduced us to Rajasthani dishes. Very nice, pleasant and hard working individuals. Highly recommend staying at Marriott in Jaisalmer

Leisure Family

8/10

Excellent

17 Feb 2024

Keval

Good service, only let down was check in. Which the manager quickly sorted and apologised for. 9/10

Leisure Family

6/10

Pleasant

25 Jan 2024

Abhishek

bathroom too small

10/10

Exceptional

23 Jan 2024

Swarupa

Very traditional and comfortable

Very comfortable stay. Excellent courtyard with traditional programs. Really enjoyed the live Rajasthani music with the folk dancing!

Friends_and_family Family

10/10

Exceptional

01 Jan 2024

Vinay

This is a very good property with a welcoming staff and good local touch. They offer good cultural programs during high Tea and Dinner. Their breakfast and dinner menus have tons of options giving multiple cuisine choices . Their staff is very accommodative to make your stay comfortable.

Friends_and_family Family

10/10

Exceptional

03 Nov 2023

Vikas

Great Experience at Marriot Jaisalmer

We recently had the pleasure of staying at Marriott Jaisalmer, and I must say that the experience was exceptional.
From the moment I arrived, we were greeted friendly staff that made us feel truly Royal

The check-in process was swift and efficient, and the concierge was more than happy to assist with any requests or questions I had throughout my stay. The room itself was luxurious and impeccably clean, with all the amenities one would expect from a 5 star!

What truly set this hotel apart, however, was the outstanding service in the dining and restaurant areas. The food was exquisite, and the staff were attentive and knowledgeable about the menu. They accommodated dietary preferences with ease, and the presentation of each dish was a work of art.

Ms Jagriti surprised us by celebrating our Marriage Anniversary in the evening with Music and Fab Chocolate Truffle Pastry.

In summary, my experience at the Marriott Jaisalmer, was nothing short of extraordinary. The exceptional service, luxurious accommodations, and attention to every detail made my stay truly memorable. I highly recommend this hotel to anyone seeking a top-notch hospitality experience.
During checkout Mr Naveen (Chef) made sure of a great send off with special pastry.

Looking forward to visit this property again with family!

Friends_and_family Family

6/10

Pleasant

13 Jun 2023

Yap

Big name but extremely poor service

Worst Marriot I have stayed in.
No one cares about anything. I can walk into the lobby, no one at the door greeted me. No one at the Front Desk bothered to ask me anything at all.

I was early and i managed to sit at the lobby, with my luggage and no one attended to me.

When I checked out, I asked if anyone can get a tuk tuk for me to go to the bus pick up point. I was told to go out of the hotel and call one myself. For Marriot, this is the worst service I have experienced.

Self

8/10

Excellent

12 Feb 2023

KIRAN

Relaxing stay at Marriott Jaisalmer

This is a great place to stay.The warm and friendly people make it special. We traveled with a shy 4 year old but he made friends with Abhinandan, Hitesh and chef Pratap Singh as they made him feel comfortable and loved. They prepared food for him (he is a very picky eater) with genuine affection.

On the side of condition and amenities, there is still some work to be done - the swimming pool isn't in great condition and we did stumble on planks coming out of the ground, the water was freezing and in general the pool area wasn't Marriot level. Seems they are going to renew it in March but I feel it needs a larger space to make it attractive.

The game room was great, restaurants were fantastic. Priti in housekeeping kept our room impeccable. The evening high tea program is fun and inclusive.

There are no tennis courts and the managers were genuinely concerned that they were listed on hotels.com and asked me for screenshots so they could get it fixed.

I would definitely visit again.

Friends_and_family Family

10/10

Exceptional

01 Feb 2023

Pranav

Leisure Family_with_children

10/10

Exceptional

19 Jan 2023

Ashok Kumar

A property that creates a self-contained world for holidayers!

Leisure Family

10/10

Exceptional

06 Dec 2022

Sanjeev

Amazing experience

The overall experience was excellent. The courtyard and pool were beautiful with various activities to just chill and relax inside the hotel. The hotel housekeeping decorated our room for our marriage anniversary beautifully. Only one suggestion, the hotel should have a good coffee machine in the restaurant for breakfast.

Partner

10/10

Exceptional

09 Oct 2022

Balmukund

Was wonderfull experience

Friends_and_family Family

8/10

Excellent

20 May 2022

Thawani Kamal Kumar

Beautiful location & absolutely peaceful, more important a remarkable staff

Leisure Family

6/10

Pleasant

20 Mar 2022

Verified traveler

While overall experience was average,Got impressed with high level of service commitment from Avinash of Jaisalmer Kitchen restaurant who made our dining experience very satisfying along with chefs .

Friends_and_family Family

10/10

Exceptional

13 Jan 2022

Tushar

STAY AT MARRIOT

The stay was excellent and Specially the Staff members, Amina the Lady was very nice and gave warm welcome and made our stay comfortable.

Friends_and_family Family

2/10

Poor

23 Dec 2021

siddharth

horrible stay - regrettful to visit marriott stay

This is the one of the worst hotel i stayed with muy family , during my check - in i was made to wait in the lobby for 35 mins , afetr confirmation, as the rooms whcih was mentioned was not available , during my check-in process the staff who collected by documents was not friendly at all. i felty uncomfortable , doesnt look like marriott property. i did informed marriott bonvoy & hotels.com via twitter but no steps were taken . i was very regretful booking this property with my family , i paid 1lakh plus amount and was expecting greater comfort etcv , which later turned out to be horrible , secondly breakfast buffet was horrible - stale food , low quality ,rotten tea & othr beverages like cooked long time back & poor staff service . third-ly : - rooms service were bad , we ordered sugar free sachets - came after 4-5 calls . is this even marriott ??????????? so bad

Friends_and_family Family

2/10

Poor

25 Jan 2020

Verified traveler

service was worst, they do not know what is their duty and no proper instructions from the seniors

Leisure Family

8/10

Excellent

09 Jan 2020

Rahul

Good stay

Amazing stay except small nigle during checkout to move out the luggage.

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Sreyashee

Wonderful stay ...both the property and the people

It was an amazing stay ... we were well taken care of and the property and room was just fantastic (being a Bonvoy member we got a complementary upgrade to a suite)... would definitely come back here if we ever come back to Jaisalmer ... special mention to the girl who checked us in ( forgot her name ) ... the gentleman at the conceirge who explained in detail the best places to visit and Indrani at the restaurant were extremely helpful

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Jigarkumar

It was an excellent property in Jaisalmer city. Rajasthan style welcome, and comfortable check-in were impressive. It has food menu range from local to continental with good taste.

Friends_and_family Family

10/10

Exceptional

25 Jun 2019

Verified traveler

We had an awesome stay at Jaisalmer Marriott, all the hospitality and staff was very good.
We would definitely visit there once again to experience luxury with such an awesome service.

Leisure Friends

10/10

Exceptional

15 Jun 2019

Yasmine

Excellent

Friendly and attentive staff, highly recommend

Family

10/10

Exceptional

14 Jun 2019

Yasmine

Highly recommend, great service

Excellent facility, extremely courteous staff, very comforting for a foreign family traveling in India.

Family

10/10

Exceptional

23 Mar 2019

Lee

Above and beyond our expectations

This is a true 5 star hotel to American hotel standards in all aspects. The Marriott Resort is a beautifully designed hotel. The Grounds were extremely well kept and clean. The bar is open and filled with varieties of beer, whiskey, rum, scotch, etc. the rooftop restaurant has a clear overlook of the lot fort in the restaurant evening and we the moon and the stars truly make it a romantic evening. We enjoyed the tandoori as The food is made to order and the aromas from the grill sets the stage for the delicious meal. We had breakfast each morning at the Buffet which provides a variety of foods that each and every person can enjoy. I liked that there are different stations that have made to order food.

The thing that makes this resort truly special were the kind and attentive employees here who attended to any and all of our needs. From the moment we stepped into the hotel being greeted with a traditional head garment and blessing to the moment we left, there was someone there making sure we felt our best. Each and every one of the employees from the hostess to the managers greeted us with a genuine smile each time we saw them. They remembered our likings and offered us wonderful suggestions. They shared stories of their lives which is enriched us with their culture.

The staff at the Marriott in Jailsalmer gave us the best treatment that we have ever experienced and we have traveled to many countries in the world! Thank you so much!

Partner

10/10

Exceptional

17 Mar 2019

brian

Great resort

Solid resort with almost all the amenities you could ask for. Decently close to things as well, just requires an auto or a short walk.

Friends

10/10

Exceptional

16 Mar 2019

Verified traveler