City Hotel Alger

ALGER, 72, rue Hassiba Ben Bouali, 72
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50 reviews shown

6/10

Pleasant

21 Sep 2023

Nadia

The 'superior' room was disappointingly small and dark with a view over a dirty back alley. Poor lighting and nowhere to sit. Rock hard bed and hard lumpy pillows. The better rooms had non-functioning A/C.
The staff, however, were super kind and helpful.p

Leisure Partner

4/10

Poor

23 Jun 2023

Daniel

Forced encounters with the staff were awkward

I started my check-in in French and after a few sentences, the clerk looked at my passport (American) and switched to English. If his English had been amazing, I would have thought \"ok, rude, but fine' (I understand French isn't the official language) but his English was fine not great. Which just made for an awkward conversation. Both clerks insisted in speaking English to me. Other reviews mention the staff being unfriendly. I found them friendly, but in a \"hey, come over and let us practice our English with you\" sort of way, not in the practical or professional way that you would want in staff from a hotel. It just made coming and going uncomfortable because the desk is right next to the door. The awkwardness of the interactions with the staff was enough for me not to stay here again or recommend.

Also there was no hot water 2 of 3 nights and no internet one night.

That aside, the view and the balcony were amazing (I tried hard to look at images before my stay to determine if there was a true balcony or just a railing). It was small, but a true balcony and 2 people could sit there. I was on the top floor (5th/(6th American)).

Honestly if there had just been self check-in my stay would have been much better.

10/10

Exceptional

31 Oct 2022

kheireddine

personnel très professionnel ,propreté ,localisation stratégique, proximité du métro ,gare de train et pas loin de l'aéroport ,par contre la cafetière ,la théière ,le bouilloires et les verres sont inexistant dans la chambre même en faisant la demande n'ont pas étais offert pourtant ils sont inscrit sur le cite de l'hôtel c'est frustrant .

Leisure

2/10

Poor

27 Sep 2022

Euglent

Really sad that the owner / management of the property showed no care to my case. I didn’t know that Algeria needed a visa which cannot be applied on arrival, needed 15 - 20’days costing a ridiculous amount of of money. I did call Expedia and explained my situation and the hotel simply said NO. I paid for a service i didn’t use and I would never ever set my foot in that hotel. Horrible service and an ugly outcome.

Leisure Self

10/10

Exceptional

24 Sep 2022

Verified traveler

Above expectations

Very friendly staff, clean room with working internet connection which was perfect for my TC calls.
Breakfast is overall basic but for the price it is worth it.

Business

8/10

Excellent

22 Sep 2022

Mohammad

The best thing in this hotel is no smoking hotel 😊

Business_and_leisure Family

2/10

Poor

15 Aug 2022

Fouad

Customer service unprofessional, not listening.
I paid for a superior suit , finding myself in a double room with tho small sofa gathered to form a big one plus safe bank broke. In addition to that a very bad interest connection.
I don’t suggest this hotel to anyone. Specially the high price doesn’t match th services.
Regards,
Fouad Boucetta

Business_and_leisure Self

8/10

Excellent

10 Jan 2020

Subhasish

Nice place for stay in centre of Algiers

Hotel is situated at Centre of Algiers . Stay was comfortable .

Business

10/10

Exceptional

06 Oct 2019

Susana

Great for our short stay

Convenient location and friendly staff

Partner

10/10

Exceptional

22 Jan 2019

Excellent place in a central location. The staff are super helpful and friendly. Excellent customer service. We stayed from 18-21 jan. don’t hesitate to book!

Leisure Friends

6/10

Pleasant

24 Dec 2018

Verified traveler

Good location

Location is good and the staff was very friendly

8/10

Excellent

17 Dec 2018

Hind

City Hotel Alger

Really good location/base and the staff were very helpful, knowledgeable and friendly. We would certainly recommend staying here. The lift only starting from floor 1 is a minor negative point but staff are always there and willing to help with luggage if needed also Wifi did cut out at times but not for long are the only minor negative points.

Family

4/10

Poor

22 Nov 2018

Verified traveler

One of the staff in check in were rude and a layer. And make the whole experienced of staying in this hotel not pleasant. The quslity of this hotel is not worth the price I paid for.

Leisure Friends

10/10

Exceptional

11 Oct 2018

Khaled

Hôtel staff is friendly and helpful, the location is very good, hôtel is clean. I’ll come back.

10/10

Exceptional

10 Oct 2018

Dr.Sabeur

We were impressed by The Professionalism of The Hotel staff and their kindness as well their hospitality.
The Hotel has a very good Standard at a Great Price Performance. We will come back and we would recommend it to others visiting Algiers.
Greetings to The Hotel reception!

6/10

Pleasant

02 Sep 2018

Boualem

Algiers visit

Over all my experience staying in the hotel was Ok.The front desk staffs were very obliging.The hotel is lacking attention to details such as the room comfort,the mini bar fridge was bare,there were no complimentary coffee or tea provided eventhough there were a boiling kettle and
one coffee cup.One tip is to avoid using the hotel car park as it was abit of a struggle to get in and out of the alley way.
The hotel has got a lot of things going for it,its location,its esthetic but for sure there is a big area of improvement in terms of making any guest stay a memorable experience.

Friends

8/10

Excellent

31 Jul 2018

Kimberly

Friendly, helpful staff & a clean, convenient area

Our stay was excellent. Even with our late arrival the staff at reception were very kind, attentive and welcoming. Check-in was easy and quick. They informed us that our friend had already arrived and offered to call her for us so she could come down and say hi. They offered us water or a soft drink, which was much welcomed after a long flight. They were quick to send up extra towels and toiletries to our room when we asked. They helped us arrange taxis. They were simply wonderful. It made being in an unfamiliar foreign country so much less intimidating.

Partner

8/10

Excellent

21 Jul 2018

Verified traveler

Value for money

Pros-Cleanliness and Staff
Cons- Location, lift, A/C, Breakfast

6/10

Pleasant

12 Apr 2018

Hassan

Good hotel for short business trip

Pros: good location in center of Alger, very friendly and nice staff (especially Ali) always available to find you what you need, nice and spacious room with sea view (on 5th flour), clean and new, good amenities.
Cons: neighborhood looks dangerous but fine after couple of days, not much do nearby, on a street with lot of traffic, old building renovated, the elevator is old too and makes a lot of noise that can be heard from all rooms.

8/10

Excellent

05 Mar 2018

Hardik

Overall good Place to stay for business purpose

Hotel staff is not completely honest. they pretend to be co-operative but if you are frequent traveler, you will understand their dicey behavior. For Business, you can stay.

10/10

Exceptional

02 Dec 2017

Verified traveler

Nice clean hotel. Very nice personnel.

It is a nice hotel, very clean with very nice personnel. Room was clean, with a nice fresh smell, cleaned daily. The hotel staff was very helpful in providing any information and in assisting with taxi, restaurant reservation, local tips etc.
Internet is sometimes down, especially in the evening, but this is not the hotel fault as it is the provider who has downtimes.

2/10

Poor

13 Nov 2017

Issa

Nice staff

Staff are nice ..most of the facilities are bad ..lift start from second floor ..heating system doesn't work..having shower means all the water in bathroom up to the room .

10/10

Exceptional

20 Oct 2017

Mehrdad

Super clean rooms

Super clean rooms

8/10

Excellent

11 Sep 2017

Verified traveler

Nice, new hotel very central.

Staff were very helpful, even helped carrying a child up the stairs when I was already carrying one. Breakfast was good - sweet but good. Fridge in room was great as it was very hot and we could keep drinks cold. Air con took a while to cool down room but once it did it was awesome. Great kebab shop downstairs. Easy to flag down a Taxi at front door.

8/10

Excellent

02 Sep 2017

Jacob

Good. Central location.

Was good.

10/10

Exceptional

02 Jul 2017

Fafi

THE CITY HOTEL

Great hotel visit friends and loved ones. Very close to the Metro which is only two blocks away. Late night Pharmacy down the block since there is a hospital on the corner. The most famous hospital, Mustapha Pacha.
Always Taxis on the go. BEST LOCATION.

Staff is extremely respectful and professional.
Lovely rooms, beautiful balcony as if you are in Europe. Comfortable Beds, nice bathrooms. Yummy breakfast.

HIGHLY RECOMMEND THID HOTEL

8/10

Excellent

18 Apr 2017

Martin

Lovely Algiers hotel

Location is really great as it is right next to gare agha. Easy for travels to Constantine. Hotel staff is friendly and helpful

Partner

10/10

Exceptional

21 Feb 2017

Verified traveler

nice hotel and good location

cannot beat the location, in the middle of city center. room is clean and very good quality. brand new hotel.
breakfast is so so.

8/10

Excellent

06 Jan 2025

Nacer

Emplacement idéal pour se balader sur Alger centre , métro à proximité

Leisure Self

8/10

Excellent

30 Dec 2023

Dorte

Good position close to the railway station Agha.

We stayed 2x2 nights. The first two nights we had a superior room with balcony (which was very dirty).
The first two days we had breakfast, which was basic and the restaurant rather small. The first morning we sat in a comfortable corner, but the next day we were not allowed to sit there - we were told it was a waiting area, but nobody used it. That’s why we did not have breakfast the last two days, where we had a standard room, smaller than the first one and rather dark, but ok for the price. Most of the staff were friendly.

Partner

4/10

Poor

07 Dec 2023

Halim

Pas de substitution petit dej pour un départ très

J'ai fait des centaines d’hôtels dans ma vie et c'est la première fois qu'un hôtel refuse catégoriquement de préparer ne serait-ce qu'un petit sac avec un minimum pour le petit déjeuner quand on doit partir à 4h du matin à cause du bateau ou de l'avion. Très décevant pour une tache si facile à réaliser. Dommage ça baissera la note.

Partner

10/10

Exceptional

03 Aug 2023

Yacine

Excellent hôtel

6/10

Pleasant

14 Oct 2022

Verified traveler

Well located but need more maintenance

Located in the heart of Alger. Good location, comfortable bed but few issues with hot water, Wi-Fi elevator and hair dryer.

Business

10/10

Exceptional

08 Aug 2022

Andrea

tout était parfait, il faudrait simplement améliorer la qualité du petit-déjeuner.

8/10

Excellent

31 May 2022

Nacer

Emplacement en plein centre d’Alger et à proximité de la ligne de métro.

Leisure Self

8/10

Excellent

16 Feb 2021

Rafaela F L

Bom, mas sem estacionamento.

É um hotel muito bom, aconchegante, limpo, e no centro de Argel, ótima localização. O que é ruim é que não tem estacionamento e ninguém para ajudar com as malas, então no tumulto do centro de Argel, é difícil se locomover nessas condições.

Friends_and_family Family

10/10

Exceptional

23 Mar 2020

Verified traveler

linda

J'ai passé un très bon séjour avec ma maman, je recommande cette hôtel, l’accueil est parfais, personnel très gentil sans exception et toujours à l'écoute du client, c'est très agréable.je reviendrais sans hésitation avec plaisir

Friends_and_family Family

8/10

Excellent

26 Feb 2020

Francesco Orazio

Séjour très agréable

Le séjour s'est bien passé. Le personnel professionnel et fiable, s'ils étaient un peu plus souriant, cela serait parfait. Hôtel très bien placé pour pouvoir atteindre facilement tous les endroits de la ville. Le petit-déjeuner copieux, un peu plus d'attention au client lors du petit-déjeuner car même si organisé en buffet, la présence d'une personne pour assister les clients serait la bienvenue. Globalement, le séjour a été très agréable avec la disponibilité et la gentillesse du personnel de cet hôtel

Self

10/10

Exceptional

31 Oct 2019

CharlesG.

Le service par le personnel était excellent. Le superviseur de la réception s'est assuré que nous ayons tout ce qu'il faut et à notre demande nous a offert plusieurs solutions pour des activités hors de la ville avec un guide. Un gros merci pour votre beau travail! :)

Leisure Friends

10/10

Exceptional

25 Oct 2019

Verified traveler

Tres bon acceuil merci pour votre gentillesse ,la propriété le service et le calme tt etais parfais je suis très ravi.

Business_and_leisure

10/10

Exceptional

13 Aug 2019

Verified traveler

スタッフがとてもいい。水周りもバッチリ。お酒は売ってません。

Leisure Partner

4/10

Poor

12 Aug 2019

Verified traveler

Dans ma réservation le parking était inclus mais quand j’étais arrivée sur place il n y avait pas de parking j’étais déçu je veux être indemnisé

4/10

Poor

12 Jul 2019

Nabil

4/10

Deja mucho que desear en aspectos de limpieza y higiene. El personal es amable, pero para el precio que se paga no es la mejor opción.

10/10

Exceptional

31 Mar 2019

Verified traveler

quel chouette petit hotel !!! c'est tout à fait ce que l'on recherche quand nous visitons les grandes villes, un hotel propre, un personnel sympathique à l'écoute et souriant, des transports en commun à proximité.
Un petit déjeuner bien complet pour prendre des forces pour la journée.
je conseille cet hotel sans problème.
merci à lila et son équipe et bon mois de juillet (pour lila)

Leisure Partner

10/10

Exceptional

16 Mar 2019

Abdelhak

Perssonel tres gentils

10/10

Exceptional

01 Mar 2019

Verified traveler

Céntrico, cómodo y el personal muy muy amable, ha cubierto mis expectativas

Business_and_leisure Family

10/10

Exceptional

23 Feb 2019

Verified traveler

L'hôtel est confortable, bien placé et le personnel d'une extrême gentillesse et attention et également très efficace.

10/10

Exceptional

23 Jan 2019

RAFAEL

el país de las tres Bes (bueno, bonito y barato)

Ha sido muy buena tanto por las personas como el entorno, la gente te ayuda en todo y se come muy bien y al no estar abocado al turismo eres uno mas.

Family

8/10

Excellent

27 Dec 2018

Hélène

Très bon accueil, personnel très serviable.
Chambre et ensemble de l'hôtel extrêmement propres. Notre chambre, donnant sur la petite rue arrière, était de plus très très calme.

10/10

Exceptional

15 Oct 2018

Loubna

je recommande vivement cet hôtel

Hôtel bien très situé. Personnel accueillant, serviable et compétent.
Chambre propre et confort.

Family