Sofitel Algiers Hamma Garden

10/10

Exceptional

11 Nov 2025

Rahul

Nice hotel with good amenities

Leisure Friends

8/10

Excellent

26 Oct 2025

Miles

Helpful staff, hotel seen better days. Location good for airport.

8/10

Excellent

06 Aug 2025

Miles

Great staff though hotel is little old.

10/10

Exceptional

27 Jul 2025

Ibrahim

Thx

6/10

Pleasant

04 May 2025

Mohamed Ali

Not a good experience

Business Self

8/10

Excellent

16 Feb 2025

Ahcene

Nourriture

Un bon sejour en général, toutefois un bèmol qui a assombri mon passage : interdiction totale de ramener la nourriture á l'hotel entre autres. De nos jours, les hotels fournissent á leur clients les adresses des restaurants qui font la livraison dans les chambres. C'est le petit plus qui fidelise les clients mais ici c'est une autre histoire...

Partner

10/10

Exceptional

06 Feb 2025

Eve

Absolutely impeccable. Great service and lovely hotel.

Leisure Partner

2/10

Poor

01 Feb 2025

Emad

I have had the worst experience I my two nights at Sofitel hotel, and to top that up the are still holding my money. I have called them several times to resolve this and all I got I pass you on to my colleague and they cut the line. I am ver disappointed at the over all service. If you are look to stay in a hotel don’t stay here my advice.

Business_and_leisure Family

8/10

Excellent

24 Jan 2025

Isabella

Good and nice location

Friends_and_family Friends

6/10

Pleasant

17 Jan 2025

Samira

Definitely not a 5 star hotel

The hotel was nice overall, however not luxury 5 star hotel. Very old and more like a 3.5 or 4 star experience. Although the staff were lovely, the hotel was very basic and like and Ibis but with a bigger room. Beds not that comfy, sheets not that amazing, etc.

It was dusty, lift button didn’t work, and very much not worth the very high price. I would rather pay less and pay somewhere that’s actually 4 star.
Part of the hotel advertising is you get access to Hamma for free. However they told us no at the time, and unsure till when (due to the new year) even though we asked on the 14th Jan.

The most baffling thing was that you’re not allowed outside food into your room!

Partner

8/10

Excellent

07 Jan 2025

Samuel

Beautiful property next to some wonderful point of interests. However, the drainage in the shower of my first room didn’t work and it flooded the bedroom. The water pressure in the second room was unsatisfactory, but I was too tired to complain about it. Nevertheless, the airport shuttle was extremely convenient and the gym/pool area was impressive.

Leisure Partner

10/10

Exceptional

16 Dec 2024

Joshua

The staff was very friendly and able to converse with me in English. The food was great too.

Leisure Self

2/10

Poor

12 Dec 2024

Mustafa

Tried to check in, the front desk manager, was very rude, it was very clear that he didn’t want us, I decided to leave and went to Marriott

Business

6/10

Pleasant

17 Oct 2024

sellami

ok

10/10

Exceptional

16 Oct 2024

Malika

Love it but need some remodelling

Leisure Family

10/10

Exceptional

11 Jun 2024

Mostafa

X

Business Self

6/10

Pleasant

09 Jun 2024

Verified traveler

Old but good hotel

Old but maintain good conditions.
If they can have mini market inside of the hotel, that would be great.

Business

4/10

Poor

26 Apr 2024

Dr. Omar

Expensive rate for an old hotel, needs renovation and a lot of work, they buy euros from you but they don't do the opposite 😂
Food from room service is not that good if you order something from outside you're not allowed to eat it you have to eat it outside the hotel even at 12:00 midnight😂

The hotel is very old more than 30 years and it's not up to date

Business_and_leisure Self

10/10

Exceptional

21 Apr 2024

Steven

Always wonderful

Always a lovely place with great staff

Business

6/10

Pleasant

24 Jan 2024

Belal

Safe stay.

The wifi in the room is very very bad. In main area is perfect. Was very surprised to have such weak signal in such 5 * hotel. Complained many times but nothing is done.
Was served burger in the restaurant with very old and hard bun. The restaurant manager was very professional and tried to fix the issue by offering fruit and sweet. Thanks to him for that.

8/10

Excellent

07 Nov 2023

Sarah

Nice staff and location. Food wasn't a bright spot.

Leisure Partner

6/10

Pleasant

22 Sep 2023

RICHARD

We liked the pool, but the room was definitely not 5 star, the floor in the room was very uneven, the door would not close properly. The porter was very friendly, but reception staff were not so friendly. Bees feast was very average, and all very expensive, did not meet expectations.

Leisure Partner

10/10

Exceptional

31 May 2023

Verified traveler

Excellent hotel with incredible support team

Great amenities, clean, excellent location near metro, and wonderful people! One person who very much stood out is Hassina (who works in the business lounge). She truly elevated our experience because of her professionalism, warmth, and attentiveness. She always made sure that we (and actually all the guests) felt comfortable and received everything we needed. She helped answer all of my family’s questions and, despite our multiple requests, she never made us feel like an imposition. She also managed a beautiful and tasteful buffet in a space that was impeccably clean. We always looked forward to seeing her for breakfast or happy hour.

2/10

Poor

01 Jun 2022

Sid Ali

Terrible experience, unfriendly staff, and very poor quality compared to the price that you pay. Overall, never booking another stay there.

Leisure Self

10/10

Exceptional

24 May 2022

Philip

An outstanding hotel from check in until departure.

Self

8/10

Excellent

31 Oct 2019

Verified traveler

Sofitel Algiers Hamma Garden

Good hotel, facilities, services and staff, but needs an upgrade to latest 5 star standards.

8/10

Excellent

18 Sep 2019

Irfan

Ok for couples, more suited for business

Overall it's a really nice hotel to stay. It's not a resort as such, it's very much suited for business. For the price you are paying per night I would have expected more.

Partner

2/10

Poor

29 Aug 2019

Waled

Will not stay there again

Booked the most expensive room and got a smaller room as they gave my room to the guest who wanted to extend their stay (as they said)
I also had $100 stolen from the room I assume from the cleaner
Dirty bed sheets were not changed. And one day The room was not cleaned. Called at boot for it to be cleaned. Came back around around 6pm was not cleaned when called service they said the cleaners are gone home
Room food service was very bad.
Over all I paid over £1200 for 4 night and I’m very disappointed with my choice

Partner

2/10

Poor

14 Jul 2019

Nes

Bathroom and toilet not clean.
Poor mini bar offer
Terrible and expensive food. You can’t eat it!! When I complained they said thank you for the feedback but still charged me for the food that I couldn’t even eat.
All area were smoking areas. I have asthma and had a baby so nowhere was comfortable for me to sit or relax in that hotel.
I do not recommend it’s not worth the price tag. It doesn’t deserve 5 star at all. Not even 3!

Friends_and_family Family_with_children

10/10

Exceptional

10 Jul 2019

Verified traveler

5 Star service and accommodation at a very reasonable price. I would definitely book again.

Leisure Partner

8/10

Excellent

10 Jul 2019

Verified traveler

Very friendly and welcoming staff

6/10

Pleasant

03 Jul 2019

PaUL

Not what you expect from. a 5* hotel.

I was on a business trip to Algiers, and very much expecting the 5* hotel to be great. The check in was very good and speedy. My room was not so good although the bed was comfortable , the rest was disappointing in terms of bathroom and furniture... Like a 3*.
The room cleaning was fine but they never replenished the shampoos etc and when I phoned up to advise I wanted them renewed someone came but never actually replaced them. I had one other problem where I was advised someone would come but they didn't.
To set a standard as a good hotel you need to improve and do more than you are now. I will never stay there again as there is a new Hyatt hotel just opened at the airport and that will be my next hotel when I return.
The pool had very bad standard if music playing all the time...it was way too loud to block out with my own headphones, it was like a home made dance e-jay song that was on constant repeat. Maybe I'm getting old ?
Breakfast and breakfast staff was good

8/10

Excellent

04 Jun 2019

Marc

One of the best hotels in Algiers

Decent but slightly aged hotel. Good facilities and located near to the Park.

10/10

Exceptional

19 Mar 2019

Maxime

This is a lovely hotel, with great service and comfortable rooms. I found the beds superior to other Sofitel properties.
I love that the pool is heated and half indoor, half outdoor, as we could use it happily in mid-March. The immediate proximity of the beautiful Hamma Gardens (to which Sofitel customers have complimentary access) gives the opportunity for lovely walks through the greenery.
Aside from that, there really isn't much in the direct vicinity of the hotel. With the industrial harbour in front, I really didn't want to walk anywhere from the hotel. In order to get downtown, one needs to get a taxi at a cost of 1'000 dinars (approx USD 8.5)

10/10

Exceptional

17 Mar 2019

Verified traveler

Close from the airport and the city. Beautiful hotel. Tasty breakfast buffet. Polite staff.

Leisure Friends

10/10

Exceptional

25 Feb 2019

Tarik

The breakfast buffet is excellent, the service was excellent and the mangers were available at all time if you have any issue or request.

Business Partner

10/10

Exceptional

17 Feb 2019

Tarik

After a slight delay and confusion with our check-in, one of the managers (Zola) contacted me and made sure to fix the issue and was very professional. Truly appreciate the professionalism of the staff. Very well located in Algiers. Right next to the botanical garden beautiful place to visit. Called Jardin D'essais

Business Partner

10/10

Exceptional

30 Jan 2019

Verified traveler

Very friendly service and hospitality. Very clean and such a beautiful hotel. Loved the location and how they provide free shuttle to the airport at every hour. Had an amazing stay, only thing that could be improved on is that you can tell that this is was a non smoking environment. Will definitely recommend though.

4/10

Poor

09 Sep 2018

Tom

Over-priced, disappointing experience.

The one night stay was for a bit of luxury after working in the Sahara for a few weeks.

The hotel is well presented and check-in was fast and pleasant. I was informed I had been upgraded to a garden view room on the 6th floor so excitedly ventured to my room. Unfortunately the room was hideous. The decor was extremely dated, the garden view did not exist (unless you leaned right over the deep window sill) and the pictures had been hung and very odd angles. I therefore decided to upgrade my room.

I visited the executive check-in on the 4th floor where I was met by a very stoney-faced aide who did not smile at any point throughout my stay. I paid the upgrade fee (€100) and was presented with an extremely nice room, well presented, clean, quiet, modern with a great bathroom. The executive floor also had a lounge which was clean, functional and quiet.

The main issues I had were with the food and service. My tv remote batteries ran out so the very nice service man come to my room, removed the batteries, bit them in front of me and replaced them. They of course lasted another 10 mins before running out again. The food; Algerian meat skewers was a sort of English mixed grill. The vegetarian pizza had frozen vegetables on it! The breakfast was good but no glasses for water? Or water.

All in all I expect a much better experience for the money. The service was highly impersonal, bordering on rudeness. I had another night booked in October which I have since cancelled.

10/10

Exceptional

17 Aug 2018

Assil

My brother enjoyed staying there. Staff was really nice.

6/10

Pleasant

27 Jun 2018

Philip

No Garden View. Slow check in

I arrived at the hotel around 1pm (this site states check in at 12) to be told no rooms were available yet. 3 and a half hours of hanging around the lobby later at around 1630, I finally checked in, so that was my plans to have an afternoon exploring out the window.
I paid a little bit extra for a room with a 'garden view'. Do not bother with this as there is no garden view

8/10

Excellent

02 Jun 2018

RAM

Decent hotel for BUSINESS travel. Excellent Costal View.

10/10

Exceptional

24 Sep 2017

Verified traveler

Excellent from start to finish

Family

10/10

Exceptional

04 Jul 2017

Verified traveler

It was a comfortable hotel. Well located near the monument and garden overlooking sea

4/10

Poor

29 Apr 2017

Farid

Not for family and quality is deteriorating

staff at the reception was unable to get my bookings on their systems. The hotel conditions are getting old and the hotel condition does not stand the room rate.

Family

2/10

Poor

24 Apr 2017

Verified traveler

Terrible hotel. Lobby staff impolite and arrogant.

As mentioned above, the Hotel Lobby staff was impolite and arrogant, asking us to pay for a room already booked and paid, asking us to pay for extra we didn't have had. There is no coordination in this hotel. A letter will be sent to the Management of this hotel.

8/10

Excellent

17 Nov 2016

Verified traveler

Freezing cold air conditioning in the winter?

More or less everything is a \"sofitel hotel\" like the others around the globe. However, it was super un-comfortable to have the amount of cold air injected into he lobby, the rooms, and the dining areas. Also the smoke from cigarettes makes the entire hotel just simply \"stink\".

8/10

Excellent

25 Oct 2016

JASIM

GREAT PLACE

GOOD ROOMS WITH FREE SOFT DRINKS AND JUICES, NICE DAILY MUSIC IN THE LOBBY VERY HELPFUL STAFFS

8/10

Excellent

20 Oct 2016

Verified traveler

good hotel overall

good hotel overall, mainly good locationj, good food and confortable room

10/10

Exceptional

05 Sep 2016

Kamel

Wonderful stay at Sofitel Algiers

This is the second time we stayed at this hotel and we enjoyed it very much, Friendly staff, clean and confortable hotel. Food was extremely delicious.

Family

4/10

Poor

05 Sep 2016

Per Oscar

Not full-service

The restaurants and bar were closed on my visit, such that the only food options were limited to a sad buffet, the greatness of whose generosity was ably matched by the poverty of its quality. Little solace could be found in the room service offer.

Any assumption that these limitations would prompt grace, compassion and humility from the staff was misguided: although the shop floor staff were civil, employees in even the smallest position of authority were aloof, unengaged, and unhelpful.

I hope I can stay elsewhere in Algiers in future.

10/10

Exceptional

14 Aug 2016

flav

First choice in Algiers

Avoid Hilton at all cost. Sofitel offers friendly staff, professional people. Secure location. Clean bathroom and room

8/10

Excellent

02 Aug 2016

Murad

5 star centrally located hotel

The hotel is grand with beautiful lobby and halls. The breakfast is superb. The staff are very friendly, helpful, and attentive. The hotel rooms and facilities are a bit old and need renovation. The location is central and next to a very beautiful 50,000 m2 park of diverse vegetation and a small zoo.

6/10

Pleasant

28 Jul 2016

al

Overall good but service very slow sometimes

Good gym and amazing grill station by the pool. Nice location close the garden and easy access (metro station 5mn walk)

10/10

Exceptional

08 Jul 2016

Andrew

A great, relaxing break.

The hotel was excellent, with good service and cleanliness. The staff are courteous and want to help with anything which makes the stay better.

10/10

Exceptional

02 Jun 2016

Sevy

Business stay 4 nights. Convenient

Excellent security. Very efficient check in. Quality hotel. Would definitely recommend hotel for business and personal visit. Good fitness and pool facilities.

10/10

Exceptional

15 May 2016

sarah

Nice hotel in the heart of Algiers

Great family vacation. Excellent food. Wonderful views and close to many interesting places (Hamma gardens, national monument, seaside, downtown at 5min by metro from the hotel, 20min drive to the airport by the hotel's private shuttle). Great swimming pool for children with wonderful views. Will definitely go back there.

6/10

Pleasant

20 Apr 2016

David

My first time in sofitel

Dated interior fittings, Fridge broken, Small room , Very noisy by day due to being next to a service room.

6/10

Pleasant

26 Dec 2015

Hussen

Ok

Nil

8/10

Excellent

27 Nov 2015

Verified traveler

Very comfortable with friendly bi-lingual staff

As noted above staff were very friendly and extremely helpful, the standard of food was very good although the breakfast could have been warmer.

10/10

Exceptional

06 Nov 2015

Verified traveler

Best Hotel in ALgiers

Best hotel in Algiers by far, I have tried several others, but that was only because I had a good rate. Normally its outside my budget.

10/10

Exceptional

04 Nov 2015

Sumit

One of the finest hotel in Alger

it was my business visit, the hotel staff was externally helpful, the food and dine is simply great

10/10

Exceptional

06 Oct 2015

Alaa

Just perfect

Great experience from the moment we checked in till we left

Partner

10/10

Exceptional

15 Sep 2015

ROGER

GREAT PLACE TO STAY IN ALGERIA

The hotel was the best in Algeria. Great building, comfortable and very clean rooms, efficient service, and helpful staff. The only deficiency is the neighborhood is not the best.

Partner

10/10

Exceptional

06 Sep 2015

Kamel

Wonderful hotel in a magical place

We, family of 7, stayed in this hotel for two nights. We really enjoyed our stay and found the location to be perfect for visiting the Hamma Garden and the Makam Shahid. The staff were extremely helpful and pleasant. The hotel was very clean, quite and a in a good location.

Family

2/10

Poor

03 Sep 2015

Khadidja

I will sertanly not use the travel Venere again.

I have booked through Venere to stay in sofitel Algiers for a duration of 4 night. Which I paid in full from the beginning for 2 people with breakfast included.
I have called Venere twice to confirm that the Breakfast is for 2 and they confirmed it was for 2.
Arrived to the hotel to my big surprise they informed me that the payment was just for one person breakfast and it wasn't for 2 as Venere confirmed.

I will never book again with this company and I will make sure that no one will trust this travel company.

Partner

10/10

Exceptional

26 Aug 2015

Said

Nice Down town Hotel

Great Hotel, nothing to complain about. It is definitely worth 5 stars especially compared to the other 3 stars we stayed at in Algiers.

8/10

Excellent

30 Jul 2015

Verified traveler

good hotel to select with the limited choices avai

The overall experience was good, except the fact that air conditioning was very poor, there was no spa service. however swimming pool was excellent.

10/10

Exceptional

28 May 2015

REDA

The best ever

Excellent

10/10

Exceptional

14 May 2015

Harish

Nice Hotel close to city Centre and Beach

I checked in to executive rooms which is on executive floor having lounge, serving food and drink throughout the day.
It was perfect place to call people for meeting which provide right infrastructure and atmosphere

2/10

Poor

30 Apr 2015

Mohamed

The worst ever

The receptionist Mr. Ghelis charged my credit card twice and right now I didn't get my money back.

The house keeping staff are very unpolite and very late in responding

I never recommend this hotel to any one

8/10

Excellent

27 Mar 2015

Verified traveler

Nice hotel, I would use again.

Safe and staff tried very hard to help me with my usual requests !!

8/10

Excellent

11 Feb 2015

Amine

Nice place to stay inn

Room condition is good. Breakfast also good. Perfect for business hotel.

10/10

Exceptional

25 Jan 2015

joe

nice location and view

outstanding better than hilton and aurassi. i tried both. good staff

8/10

Excellent

13 Jan 2015

Janette

Check your bills at this hotel

Nice but expensive hotel but not much to choose from of a decent standard in Algiers. Lovely rooms with very comfy beds. I have reduced the score for service as I have had a problem with the charging of extras at this hotel and they are now ignoring my emails to try and rectify this. Booked a rate for 2 people which included breakfast and this was confirmed at check in. After we checked out I noticed we had been charged 5000 dinars (around £35) for breakfast on the second day. I emailed the hotel straight away and was told that the agency had only sent payment for 2 breakfasts so 2 were due to be paid. I then sent them a copy of my Hotels.com confirmation which showed clearly that breakfast was included for two people on two nights. They have since stopped replying to my emails. I see from other reviews that this is not a one off situation. Check your bills carefully. This hotel is expensive enough without them adding things that are already paid for.

Partner

10/10

Exceptional

04 Jan 2015

Verified traveler

It was excellent stay, staff great room very clean

8/10

Excellent

02 Jan 2015

MK

Very friendly and professional staff

They need to make sure both restaurents are open for hotel guests all the time. Only one was open during my stay. Also need to review their menu for Algerian restaurant. Other than that i was well pleased with my second stay with Sofitel.

8/10

Excellent

16 Dec 2014

Verified traveler

Perfect business hotel

Comfortable for business

8/10

Excellent

12 Dec 2014

Traveller

Acceptable as a whole.

The hotel is acceptable. The price is expensive for the service as a whole.
They need to look after the environment particularly the side near the garden.

The space shows as if they do not have top management at all. It is a petty when they have nearby one of the best garden in he world.

10/10

Exceptional

03 Nov 2014

Kunal

Perfect Service. Perfect Ammenities. Perfect Hotel

Everything you would want in a hotel: from the piano in the lobby, to the espresso machine in your room, to the rain shower in your bathroom. Stayed at the executive floor - breakfast is much more lavish in the ground-level restaurant anyway. Staff were friendly and helpful (I had a medical accident and needed assistance, which I got). The lady who handles PR was friendly and accommodating. The Bartender remembered us right after the first night. Restaurant's food was also terrific.

At the end of the day, everyone says it's expensive, but I think you get what you pay for, especially that it's in Algeria.

6/10

Pleasant

22 Mar 2014

jeremy

wonderful breakfast

best breakfast but, too expensive

10/10

Exceptional

01 Mar 2014

S

Magnificent

Gigantic hotel with matching facilities. Internal design is tiptop. Spotless room. Definitely coming back

10/10

Exceptional

29 Nov 2013

Biz Traveller

Good business hotel

The hotel has the consistent standards you would expect of a Sofitel, the location is good for getting to business meetings around Algiers and the hotel itself is also a good place to meet. The hotel's Algerian restaurant is very good for local food if for whatever reason you don't venture into the city.

6/10

Pleasant

24 Nov 2013

Verified traveler

business trip

The Sofitel Algiers was adequate for the purpose, which was a business trip to meet with clients.
There was a nice park right next door to the hotel that was convenient for a pleasant stroll.
This was my first rip to Algiers and I did not have the opportunity to do much exploring so I cannot really comment on the hotel's location to sght-seeing venues.
All in all this hotel served me well.

10/10

Exceptional

12 Oct 2013

Manish Mehra

Business-friendly place !

The hotel staff was very courteous and the service at the restaurants (DIFA, Algerian cuisine) was very nice. The room service was also very prompt. The check-out experience was fast and friendly !!

6/10

Pleasant

17 Sep 2013

Joanma

Poor quality for a Sofitel hotel

I think the hotel need much more quality control and better room. Rooms are dusty, with fongus and humidity in the walls.I asked for an ironing machine and for ironing table. I got a running water ironing machine and a broken ironing table which could not stand for itself. Is that service on a 5 star hotel? i don't think so. The breakfast is rarely expensive for the quality of the food, the ham or sausages are dry and not fresh....etc etc

6/10

Pleasant

22 Feb 2013

Verified traveler

Nive but overpriced

I have stayed at this Sofitel before, and whiklst it is the most conveniently located hotel to my works office, I won't be staying there again - it is far too expensive for what you get. The Hilton is a 10 minute taxi ride down the road and offers the same facilities and standard at around £100 less per night.

8/10

Excellent

04 Feb 2013

Verified traveler

too bad mattresses are so old !!

matresses have to be changed... They are really uncumfortable !!

10/10

Exceptional

01 Feb 2026

Boubekeur

Chambre impeccable personnel accueillant et convivial

Partner

10/10

Exceptional

31 Jan 2026

Emma

Belle et grande chambre , le personnel est au soins et très efficace, l’emplacement est top

Leisure Partner

6/10

Pleasant

19 Jan 2026

Sylvain

toutes les chambres ne se valent pas attention...

10/10

Exceptional

06 Dec 2025

Risto-Juhani

Asiallinen paikka

10/10

Exceptional

01 Dec 2025

Hakima

Très bel hôtel bien situé calme bon petit déjeuner personnel très agréable et très à l’écoute
Je recommande fortement cet établissement

Self

8/10

Excellent

26 Nov 2025

tahar

Bien

6/10

Pleasant

06 Nov 2025

Tanja

Mooie kamers, mooi zwembad, goede fitnessruimte. Het personeel moet alleen nog veel leren. Het zou fijn zijn als de receptie de telefoon opneemt, idem voor de room service. Als je iets wil dan kan je best zelf naar beneden gaan en niet weggaan tot je hebt wat je wil..

Business

10/10

Exceptional

02 Nov 2025

farid

Très professionnel courtois agréable respectueux attentionné

8/10

Excellent

20 Aug 2025

CKBOKA

Belle situation géographique très pratique pour visiter Alger à pied ou en métro à proximité. Espace fumeur au RDC de l'hôtel ouvert, les odeurs de tabac se propage jusque dans les étages et même dans les chambres... très désagréable pour les non-fumeurs.

Leisure Friends

10/10

Exceptional

06 May 2025

Samia

Un superbe hotel, bien situé, propre et très agréable.
Un grand merci à l’ensemble du personnel, le service était parfait. Je ne peux que recommander.

Business_and_leisure Family

8/10

Excellent

07 Jan 2025

Susan

Fint hotel - lidt fra centrum men tæt på andre seværdigheder. Super venlige.

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Gulser

Merveilleux