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Best Western The Lagoon

Manado · Indonesia

Jl. R.W.Monginsidi No.4, Bahu, Malalayang, KoView location

8.0/10Excellent31 Reviews
Cleanliness7.4/107.4
Service8.4/108.4
Comfort7.2/107.2
Condition7.2/107.2
Neighborhood7.6/107.6
Amenities7.8/107.8
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western The Lagoon

The Best Western® The Lagoon Hotel located at the Bay of Manado and surrounded by mountain, Manado is popular for its scuba diving and snorkeling area, especially at Bunaken National Park identified as one of the best Indonesian Dive Spot.

It is not only famous as a diving destination but also prefect for great adventures from volcano trekking tours to white water rafting and a visit to the Tangkoko Batuangus Nature Reserve.

For exciting culinary places, Manado offers a wide variety of dishes with the very spicy flavor that lies along the Manado main street, Boulevard, which is easily accessible from the Best Western® The Lagoon Hotel to discover the vibrant local scene.

Offering 187 modern guest rooms with breathtaking views of Manado Tua, Boulevard Beach and the mountains, the Best Western® The Lagoon Hotel has convenient access to shopping, commercial and entertainment facilities and just a 45 minute drive Sam Ratulangi International Airport.

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The Best Western® The Lagoon Hotel is committed to ensure that the stay experience is the best it can possibly be.

A stay at Best Western The Lagoon Hotel places you in the heart of Manado, within a 5-minute drive of God Bless Park and Manado Town Square. This hotel is 2.1 mi (3.4 km) from Mega Mall and 3 mi (4.8 km) from Public Museum of North Sulawesi.

Make yourself at home in one of the 184 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 2:30 AM
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Cash deposit required Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in GSTC Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: IDR 300000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Property Registration Number 55110, 9120508132629
  • Minimal age
    17
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: IDR 350000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

God Bless Park 1.2 km / 0.8 mi
Manado Town Square 1.8 km / 1.1 mi
Mega Mall 3.2 km / 2 mi
Tomohon Market 4.5 km / 2.8 mi
Public Museum of North Sulawesi 4.7 km / 2.9 mi
I.R Soekarno Bridge 4.8 km / 3 mi
Kalimas Harbor 5.1 km / 3.2 mi
Ban Hin Kiong 5.3 km / 3.3 mi
Kienteng Ban Hian Kong 5.4 km / 3.3 mi
Christ Blessing Statue 6 km / 3.8 mi
Malalayang Beach 6.4 km / 4 mi
Wenang Golf Club 12.1 km / 7.5 mi
Bulo Beach 13.3 km / 8.3 mi
Indah Tateli Beach 14.5 km / 9 mi
Mount Lokon 25.1 km / 15.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 187
  • Number of floors (main building): 12
  • Suites: 1
  • Family rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Beach
Show 60 more facilities & services
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired InternetExtra charge
  • Wi-fi
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack barExtra charge
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 5
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater poolExtra charge
  • Children’s swimming areaExtra charge
  • TV lounge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • GSTC Criteria
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte dinner
  • Breakfast and dinner
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 17
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 50 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable8 photos

    Best Western The Lagoon

    SUITE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • DVD player
    • Turndown service
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Bathrobes
    • Trouser press
    • Cable TV
    • Desk
    • Hairdryer
    • Radio
    • Internet access
    • Minibar
    • Safe

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SMOKINGDouble or Twin • DELUXE SMOKINGDBT.DX-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    Double or Twin DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR SMOKINGSINGLE • SUPERIOR SMOKINGSGL.SU-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    SINGLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 80 m²SUI.6S
    SUITE PresidentialPhoto unavailable14 photos

    Best Western The Lagoon

    SUITE Presidential

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Internet access
    • Hairdryer
    • Safe
    • Minibar
    • Cable TV
    • Wi-fi
    • Wake-up service
    • Turndown service
    • DVD player
    • Alarm clock
    • Desk
    • Bathrobes
    • Trouser press
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SMOKINGRoom • DELUXE SMOKINGROO.DX-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    Room DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR NON SMOKINGDouble or Twin • SUPERIOR NON SMOKINGDBT.SU-NM

    Photos are not available for this room type.

    Best Western The Lagoon

    Double or Twin SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SMOKINGRoom • SUPERIOR SMOKINGROO.SU-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    Room SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SEA VIEWDouble or Twin • DELUXE SEA VIEWDBT.DX-VM

    Photos are not available for this room type.

    Best Western The Lagoon

    Double or Twin DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKING WITH VIEWSDOUBLE • SMOKING WITH VIEWSDBL.WV-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-3

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Best Western The Lagoon

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 9 m²TWN.NM-2

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE EXECUTIVEDOUBLE • DELUXE EXECUTIVEDBL.DX-EJ

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Best Western The Lagoon

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 1 Bedroom • 27 m²DBL.DX-QN
    DOUBLE DELUXE QUEEN BEDPhoto unavailable9 photos

    Best Western The Lagoon

    DOUBLE DELUXE QUEEN BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Room amenities

    • Cable TV
    • Safe
    • Wi-fi
    • DVD player
    • Alarm clock
    • Trouser press
    • Desk
    • Bathrobes
    • Wake-up service
    • Radio
    • Internet access
    • Minibar
    • Hairdryer
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Best Western The Lagoon

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western The Lagoon

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western The Lagoon

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Best Western The Lagoon

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 12 m²TWN.SU-2

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable8 photos

    Best Western The Lagoon

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Safe
    • Minibar
    • Internet access
    • Radio
    • Hairdryer
    • Alarm clock
    • DVD player
    • Turndown service
    • Bathrobes
    • Trouser press
    • Cable TV
    • Wi-fi
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    Best Western The Lagoon

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Best Western The Lagoon

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEW • 1 Bedroom • 28 m²DBL.DX-VM
    DOUBLE DELUXE SEA VIEWPhoto unavailable7 photos

    Best Western The Lagoon

    DOUBLE DELUXE SEA VIEW

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VM

    Room amenities

    • Turndown service
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Minibar
    • Fridge
    • Safe
    • Wi-fi
    • Alarm clock
    • DVD player
    • Wake-up service
    • Housekeeping
    • Electric Kettle: 1
    • Trouser press

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western The Lagoon

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKINGDBL.QN-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-4

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR SMOKINGDOUBLE • SUPERIOR SMOKINGDBL.SU-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 10 m²DBL.DX-3

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-3

    Room amenities

    • Alarm clock
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Minibar
    • Internet access
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western The Lagoon

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 27 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable6 photos

    Best Western The Lagoon

    DOUBLE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Desk
    • Bathrobes
    • Trouser press
    • Cable TV
    • Safe
    • Hairdryer
    • Minibar
    • Internet access
    • Radio
    • Wi-fi
    • Wake-up service
    • Turndown service
    • DVD player
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 38 m²DBL.EJ-1
    DOUBLE EXECUTIVEPhoto unavailable11 photos

    Best Western The Lagoon

    DOUBLE EXECUTIVE

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Room amenities

    • Turndown service
    • Wake-up service
    • Wi-fi
    • Cable TV
    • Trouser press
    • Safe
    • Minibar
    • Hairdryer
    • Internet access
    • Radio
    • Bathrobes
    • Desk
    • Alarm clock
    • DVD player

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    Best Western The Lagoon

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR SMOKINGTWIN • SUPERIOR SMOKINGTWN.SU-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ

    Photos are not available for this room type.

    Best Western The Lagoon

    Room DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE MOUNTAIN VIEWDOUBLE • EXECUTIVE MOUNTAIN VIEWDBL.EJ-VN

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE EXECUTIVE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western The Lagoon

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Best Western The Lagoon

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR SMOKINGDouble or Twin • SUPERIOR SMOKINGDBT.SU-JK

    Photos are not available for this room type.

    Best Western The Lagoon

    Double or Twin SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 11 m²DBL.NM-4

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-4

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Minibar
    • Internet access
    • Radio
    • Hairdryer
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Best Western The Lagoon

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Best Western The Lagoon

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western The Lagoon

8.0
Excellent
31 Reviews
Cleanliness
7.4 /10
Service
8.4 /10
Comfort
7.2 /10
Condition
7.2 /10
Neighborhood
7.6 /10
Amenities
7.8 /10
20 reviews shown
8/10
Excellent
28 Jun 2026
Weiyan
The staff at Best Western The Lagoon Manado were excellent. Sonya / David and their team made sure to give us the utmost attention and care beyond our expectations. They truely deserve a commendation.

However, the hotel pool bar currently isn't operational (it would be nice if it was).

Also, some of the windows on our room were not sound-proofed properly and as a result we were often awoken in the middle of the night by loud noises from the outside. Perhaps the windows could do a revamp.
Partner
8/10
Excellent
31 May 2026
j
Good location, next to Bahu Mall, a lot of food trucks around, excellent sea view. Swimming pool with nice view, unfortunately, also use as \"smoking area\". Nice, comfortable and clean bed.
Reasonable clean with reasonable basic breakfast, unfortunately, not serving local famous tinutuan porridge.
Partner
8/10
Excellent
27 Sep 2025
Michael
I enjoyed my stay at the Best Western Lagoon Hotel. The check-in was easy. I asked for a room on a high floor and I got it. I thought the staff at the hotel was attentive.
There are two downsides to the hotel. There are only two elevators for a 12-story hotel. The elevators are slow. There are no clear signs pointing to the stairs. The other thing lacking is good lighting in the rooms. The room is dim. The bathroom mirror lighting is dim and very hard to get a good shave.
Yes, I would stay at this hotel again. The views from the room are worth it.
Self
4/10
Poor
20 Sep 2024
Donald
Breakfast was very local and not up to international standard and hand towels were not provided in the toilet and boring music was repeatedly played at breakfast also water in the shower was not hot enough and the hotel just said too many people could not make it hotter
Self
10/10
Exceptional
11 Mar 2024
Brenda
This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful.
Leisure Partner
6/10
Pleasant
28 Sep 2020
Brian

Meh

Cold food, clogged shower drain, leaking bathroom sink...staff is very nice though
Self
8/10
Excellent
06 Jan 2020
GGD
It has a pristine view.Thr entire Manado Bay ij front.
Behind you see the highlands Koha,Warembungan,Tomohon.
Convenient next to Seafood stalls and Bak kut teh.
Pharmacy nearby.Carrefour supermart next door.
Very good security.

BUT....

The elevators are a disaster!
Have to wait 10minutes sometimes because external guests who attend events in the hotel jam up the lift..
Next
Breakfast is ok at the Level 2 restaurant
BUT
Do not eat any other meals in the hotel resto.
It takes on average 55-60 mins for your meal to be served.
Next
When there are external events the dining area is shared with the external guests..
Its noisy and no privacy.
They should segregate.

Overall staff service very nice and do go the extra mile to help you.

If they can fix the elevator and meal waiting times it would be the best accomodation in Manado by far.

Regarda.
Leisure Family
10/10
Exceptional
19 Sep 2019
Verified traveler
Location, room, staff, clean, good and varities breakfast menu.
Leisure
8/10
Excellent
22 Jul 2019
restutaurina
a nice place to stay in Manado, location is legit and nearby shopping malls. staffs were helpful too!
Business Self
10/10
Exceptional
10 Jun 2019
Verified traveler
Just need an additional luggage rack for room or drawers
Friends_and_family Family_with_children
6/10
Pleasant
25 Apr 2018
Verified traveler

Good View But Unclean

The view was good because you can see the city and sea view at the same time. However the room was not so clean. So many dust on the table. Under the bed, so many dust. It's not mopped for long time.
8/10
Excellent
07 Apr 2018
Gregorio

Good hotel. Need more elevators.

Nice comdo-hotel for the money. Free continental breakfast was amazing. Lots of food choices. My room was very clean and service was excellent. Facilities are great too. Location of the hotel was okay. Imly has 2 elevators that make you wait up to 5 mins.
8/10
Excellent
31 Mar 2018
Verified traveler
So far it’s all good but better add more menu for bfast
Family
4/10
Poor
26 Mar 2018
Sonny

It best views of Manado but poorly maintenance

Book 2 rooms, one for 1 week and other for 2 nights. The views from hotel is fantastic (ocean & city), Friendly staffs for fast check in and out and good varieties foods for free breakfast. However, it make we very sad and frustrated when saw the cleanness of the bathroom and bedroom. It wasn’t cleaned properly, dusty & the glass doors never been scrubbed ( very poor maintenance), couple times asked for toilet paper & bath mad to top up and they arrived after 3 times call in 2 hours. Hope they will improve and realize with the hotel conditions.
10/10
Exceptional
02 Jan 2018
Panji

Great ocean view rooms and suites!

Definitely good value for money with staying on the Deluxe Ocean View room! The suite is also spacious because its on top floor with large TV and sofa, very comfortable for me and my family of adults to enjoy the holiday. However, the service can be improved to be faster and restaurant can be better service in delivering tea or coffee at least. Food quality is ok, just a bit slow in service I would say. Overall is good stay experience and will consider to come back again next time.
Family
8/10
Excellent
28 Oct 2017
Nat
Nice hotel ocean front with great view. Very central to shops and walking distance to malls and restaurants. Room is very comfortable.
6/10
Pleasant
30 Jun 2017
coke

Holiday

Poor wifi reception n non smocking room smelly, hotel staff very friendly.
10/10
Exceptional
03 Apr 2026
Rebeca
La vue sur l’océan magnifique!
Self
10/10
Exceptional
21 Jan 2026
Jari
Clean room, very friendly staff and breakfast with large variety. Pool with great view. Rooms reasonally prised.
Partner
8/10
Excellent
11 Apr 2024
Christiaan
Fijn hotel. Personeel is vriendelijk en doet haar best, mag beter opgeleid worden. Letten bij het ontbijt niet op en snappen niet wat efficiënt werken is. Ontbijt zelf niet smakelijk alles mist smaak. Heel jammer want je krijgt wel een prachtig uitzicht.
Leisure Partner

Location & surroundings

Best Western The Lagoon
Jl. R.W.Monginsidi No.4, Bahu, Malalayang, Ko, Manado, Indonesia

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Best Western The Lagoon

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