OYO Hotel Rosenberg TX I-69

United States , Sugar Land - TX
Rosenberg-TX, 28382 Southwest Fwy
Show on Google | Map

100 reviews shown

2/10

Poor

14 Apr 2026

Andrea

Insects, door lock did not work

2/10

Poor

26 Mar 2026

Telissa

They gave away our reservation and we traveled 5 hours to get there with three kids got there and they said oh we already sold it out! When I made the reservation two days before and told them it would be around ten pm for check in. They did this to others also! Do not stay with them it's a very run down place. I will not revise it it's the god honest truth

Friends_and_family Family

4/10

Poor

17 Mar 2026

Tonya

The owner is racist and the staff always have an attitude.

Self

2/10

Poor

08 Mar 2026

Jimmy

Not satisfied

2/10

Poor

21 Feb 2026

Regina

Rooms have outside doors and bolt didn't work. Door needs to be replaced.
Bed sheets did not feel clean. Slippery shower. Hole in the wall.
Friendly staff though.

Pet

2/10

Poor

16 Feb 2026

Cecilia

Rooms need to be update.

Leisure Partner

2/10

Poor

08 Feb 2026

Esperanza

It has roaches, water was off on the morning vame back on before we had to check out.

Friends_and_family Friends

2/10

Poor

26 Jan 2026

LaMiracle

Heater not working. Ceiling is messed up

4/10

Poor

01 Jan 2026

Davene

Room needed maintenence bad

Partner

2/10

Poor

10 Dec 2025

Misty

The neigh

2/10

Poor

09 Dec 2025

Asia

Un clean old needs new rebuild this is place if you down on your luck with no where to go !

Leisure Self

2/10

Poor

08 Dec 2025

alyssa

Staff was friendly. Terrible rooms. Not like in the pics what so ever!! False advertisement for Rosenburg OYO. Chevkes in looked in the door and i was out and asked for refund. Idk how they are in service.

Business Family_with_children

2/10

Poor

24 Nov 2025

Michael

Literal roach motel, asked for non-smoking, was given smoking. Laid down on bed and roaches crawled across face when I stood up to turn on the light there were 50 roaches that scurried away. Picked up my jeans to put them back on had to shake out the roaches. Disgusting, health hazard, poor quality hotel. Wife cried. So much for “non-refundable”!

Leisure Partner

2/10

Poor

09 Nov 2025

Scott

Expedia should not list hotels with this low of quality. The $60 room rate was attractive, but it was not even worth $20. Did not feel safe old bed covers and towels unpainted shelving expose wiring bugs. They did provide soap and two small shower packets and the AC was cold. That’s all.

2/10

Poor

07 Oct 2025

Terry

The picture made the room look wonderful, although it was trashy. It looked like they had tried to update it, but it had a long way to go.

Partner

4/10

Poor

25 Aug 2025

Ruth

The manager and the staff are great but it's the building conditions. And I was feeling unsafe.

Leisure Self

2/10

Poor

13 Jul 2025

HUNG WEN

DO NOT CHOOSE THIS HOTEL

I ordered SMOKE FREE ROOM and my neighbor is constantly on MARIJUANA, the odor kept leaking into my room.Also the wallpaper and ceiling was falling off, AND THERE'S BUGS EVERYWHERE!!!

6/10

Pleasant

12 Jul 2025

Kevin

Served the basic needs of night to sleep, place to freshen up. The pics do not reflect the property's current condition. The floor has boards not maintained and raised. Hurt heel and big toe walking between bed and bathroom a few times at night. Bathroom door appears to have seen better days as few broke/bashed patches. Also the floor turned my feet black after the shower so seems not really cleaned.

Enough of the bad. The staff was pleasant, the location near Houston and well priced with the condition. Had it been full price, would have extremely different comments. With Expedia it was great deal.

Leisure Family

4/10

Poor

10 Jul 2025

Dustin

Didn't have my room didn't give me the money difference I just feel screwed

Family

2/10

Poor

22 Jun 2025

Zena

The bed had stains on it and the room smelled like smoke despite a policy of no smoking policy.

Business

2/10

Poor

14 Jun 2025

Yuriana

Tribble

10/10

Exceptional

14 Jun 2025

JOSEPHINE

Nice

10/10

Exceptional

09 Jun 2025

Todd

Friends_and_family Family

2/10

Poor

08 Jun 2025

Sylvia

There was holes in the wall. Walls were dirty. Latch lock was broken. Roaches crawling around. Flies in room. No phone. Whole property was nasty.

Business_and_leisure

2/10

Poor

08 Jun 2025

Dylan

Spider comb webs in the shower

Self

2/10

Poor

08 Jun 2025

Sylvia

Property looks like a dump. Trash all over the place. Building needs to be painted.
Walls in room very dirty. Roaches crawling around. Flies in room. Deadbolt on door broken
No phone in room.

Business_and_leisure

10/10

Exceptional

06 Jun 2025

Todd

Good

Friends_and_family Family

2/10

Poor

04 Jun 2025

GHULAM

When I came to hotel the office was locked and a Pakistani opened a small window and told me that he had no room for me although I had prepaid for 14 days. I had to find a room at midnight at three times my budget.

Business_and_leisure Self

2/10

Poor

30 May 2025

Keith

Worst place I’ve ever stayed.

6/10

Pleasant

29 May 2025

Todd

The beds were very soft but there was trash under the beds

8/10

Excellent

14 May 2025

Michael

It was ok for a budget hotel. No big issues. Little noisy at night but overall pretty nice and quiet.

Business

4/10

Poor

01 May 2025

Mike

Very rough

Definitively not a place to stay if you have the family with you

Self

10/10

Exceptional

27 Apr 2025

Brandy

Love it

8/10

Excellent

23 Mar 2025

Jeff

Everyone on the staff was very friendly and went out of their way to help me. I’m disabled and they were able to give me a first floor room with two beds to make sure I had a room that I could access easily. The room was clean and the refrigerator and microwave were in good working order. This seems to be a place with lots of long-term patrons staying there and that actually made me feel safe as a visitor in their community. This is certainly not the fanciest motel in the area and I really just needed somewhere to rest on my way home and the OYO Rosenberg was a very good solution..

Leisure Self

2/10

Poor

22 Mar 2025

Casondra

ZERO Stars

This place was disgusting! Old mattresses were stacked up on the back of the property. There were no light bulbs in the lamps. Bugs were in the bathtub and on the mattress. The door would not lock. The place was not safe for a family. Upon inspection, we asked for our money back, but manager refused. We went and paid for another hotel room. Do not book, do not stay, do not step foot on the property. I would not be so upset if I would have been refunded my money. This place should be condemned!

Friends_and_family Family

2/10

Poor

17 Mar 2025

Adella

I only reserved because it was a 2 bedroom and I check in and it was unavailable so they gave us 1 room with 2 beds. Then I asked for non smoking and got a smoking room with nothing but cigarette butts under the beds!! I told them about it and they gave me a broom to sweep!! Oh and remote didn’t work!! No hot water either and sheets didn’t look like it had been changed! We went out and bought our own blankets and pillows it was gross!!! I had already checked in and wouldn’t get a refund so had to stay!!

Business_and_leisure Family_with_children

2/10

Poor

16 Mar 2025

Kelsey

Absolutely disgusted with how I was treated at this property. I arrived at 1:00am on Saturday 3/15/35 (my reservation was 3/14-3/16), with my 4 children only to be turned away by a very rude guy at the desk who looked at me and said “I don’t have any rooms, I don’t know what to tell you, figure it out.” When I asked how do you not have a room if I have a reservation he just shrugged his shoulder and showed me a computer saying they no availability , but never even looked up my name at all. Even when my husband called, he was rude and couldn’t provide any information. I was still charged for the room and they put “NO SHOW” as the reason for the charge, I still haven’t even got my refund resolved and had to find a room in the middle of the night with an infant and 3 other children that cost me double because of the whole situation. Mi have NEVER been so disappointed in all my years of using Expedia.

Business Family_with_children

2/10

Poor

07 Mar 2025

Aaron

Disgusting

It was horrible!. Roaches EVERYWHERE an holes all over the doors inside an the main door didn’t even shut all the way it was damaged on the bottom.

Business

2/10

Poor

07 Feb 2025

Lexie

STAY AWAY

I checked in late and wasn’t feeling well. Got in the room went to sleep. Woke up early the next morning for a cheer competition and realized how nasty the room was. The corners were filthy, the counters were filthy, spider webs on the walls, the plug was broken and a hazard to use, beds were hard, the lock on the door had definitely been kicked in and didn’t work. This is by far the nastiest place I’ve ever stayed. After our cheer competition at 12:30 I went to the office and told them I was leaving and how gross the room was. I asked for my second night refunded and they declined since it was after check out time at 11. We left anyways. The people under my room were smoking weed and had dogs yapping constantly. If I could give a negative review I would. It’s also run down. The exterior paint is chipping and just looks like it’s not taken care of.

Friends_and_family Family

2/10

Poor

31 Jan 2025

Mark

It was bug infested

2/10

Poor

19 Jan 2025

Kamel

It’s not clean and full of roaches I couldn’t sleep all night. They are walking on you while you sleep disgusting

Business

2/10

Poor

19 Jan 2025

Frankie

Wow!!!!! Well let me start with 8.5 hrs on the road and had to get my tolols out the truck to test the electrical. They allowed me in the electrical panels without checking my credentials to fix the ac because the maintenance man wouldn’t answer the phone. After that the room was disgusting smelled like cat pee! The shower had a dirty wash cloth around the shower head! There were holes in the walls and then had to argue about canceling the room!

2/10

Poor

13 Jan 2025

Pam

Not a thing i liked. Will never stay there again

Leisure Family

2/10

Poor

05 Jan 2025

alvaro

Worst place

Leisure Family

2/10

Poor

29 Dec 2024

Yolanda

The place was dirty, smelly, bad, old conditions. The mattress were dirty too and it was cockroaches, we ran away from that place.

Friends

4/10

Poor

15 Dec 2024

Sandra

Worse room yet

Needs to be updated mattress stained

Room smelled dingy

Friends_and_family Family

2/10

Poor

13 Dec 2024

Craig

No locks in doors. People fighting in parking lot. No door knob on bathroom door. Tv not working. Location look zero like the pics online. Worst experience ever.

4/10

Poor

03 Dec 2024

Deri'Aishah

The hotel look nothing like it's pictures so false advertisement. It wasn't infested with rodents but I did see 1 roach. Other than that it was affordable and it was ok for the night.

Leisure Family

2/10

Poor

30 Nov 2024

Saul

Roaches all over, spider webbs, bed sheets dirty with holes on it. $80 dollars for one night is too much

Family_with_children

10/10

Exceptional

30 Nov 2024

Travis

Awesome, comfortable, low rates.

Family

10/10

Exceptional

30 Nov 2024

Travis

Good people.

Business Family

10/10

Exceptional

30 Nov 2024

Travis

Thanks y'all for being so kind and always be great

Business

10/10

Exceptional

30 Nov 2024

Travis

They have good customer service

Business Family

10/10

Exceptional

30 Nov 2024

Travis

Great room, great location, great staff.

Business Family

10/10

Exceptional

30 Nov 2024

Travis

Great price

Business Family

10/10

Exceptional

30 Nov 2024

Travis

Manager deserves a raise

Business Family

10/10

Exceptional

28 Nov 2024

Travis

Felt very delight, comfortable, relaxed.

Business Family

10/10

Exceptional

28 Nov 2024

Travis

Just amazing views

Business Family

2/10

Poor

28 Nov 2024

Stockton

Disgusting, lying, dirty, cockroach infested

German cockroaches EVERYWHERE! cockroach poison in all corners. Told the clerk and he told me he's never had any complaints about roaches. If not, why did they put so much poison in the corners?
Also had black gorilla tape over the smoke alarm.

Self

10/10

Exceptional

27 Nov 2024

Travis

Best hotel

Business Family

10/10

Exceptional

27 Nov 2024

Travis

Extremely friendly nature of manager.

Business Family

10/10

Exceptional

27 Nov 2024

Travis

Excellent level amenities.

Business Family

10/10

Exceptional

27 Nov 2024

Travis

Super professional management

Business Family

2/10

Poor

24 Nov 2024

Sebastian

Terrible experience, I rented this room for my workers, it was dirty, there were cockroaches, and ticks that bit more workers, when I told the staff at the front desk they did not want to solve the problem because they said they had no rooms available, they were lying to me because I made another reservation and magically an available room appeared, terrible experience

Business

2/10

Poor

18 Nov 2024

George

This place sucks ! Don’t book !

The place is a dump ! I left !
Never again !

Friends_and_family Family

2/10

Poor

17 Nov 2024

George

Ghetto property, worst reservation ever !

The worst property ever ! Ghetto ! Room falling apart . It stinks like onions ! Pay at the property , I canceled immediately ! I went elsewhere .

Friends_and_family Family

2/10

Poor

12 Nov 2024

Perrshell

This property is nothing like the photos online. Do not pay online look at property first because you will NOT GET A REFUND. The property is very run down needs a complete renovation from the property grounds to the building to the rooms. They are beyond terrible the only good thing is direct tv. Absolutely horrible place to stay. I made the mistake of paying for 4 days because i thought the pics were true. I was disgusted when i arrived. The comforter was dirty the sheets were dirty the room was dirty. No love in this place what so ever. And noone came in 4 days to give me fresh towels smh. Never again

Leisure

2/10

Poor

08 Nov 2024

Chase

booking a hotel based on photographs, one would expect the photos to represent the property. the photos were so unlike the actual hotel room, that i feel i was literally robbed and hoodwinked. like, it would hold up in court as theft.

2/10

Poor

02 Nov 2024

Verified traveler

Nightmare

Upon arrival, we were assigned room 145, which was unacceptable. The room's condition was shocking:

- Old, rusty bed
- Unclean bedsheets
- Dirty, worn-out duvet
- Unmopped floor

I had to clean the floor myself, which was a struggle.

*No Refund Policy*

Despite my requests to change rooms due to my baby's presence, the staff bluntly refused. They also stated there would be no refund.

The Worst Part

Returning to the room around midnight after my program, I discovered:

- A live frog in the room
- Frog feces

Exhausted, I couldn't muster the energy to remove the frog. Thankfully, I took a photo as evidence.

This hotel stay was nothing short of a nightmare.

Friends_and_family Family

2/10

Poor

20 Oct 2024

Verified traveler

If it was last hotel to stay, sleep in your car

Where do i begin. Cockroaches EVERYWHERE. We didn't feel comfortable with letting people into our room. So we ask for soap and towels independently of room service. We were told by the manager "soap is a courtesy". The fridge didn't work and we had to repair it ourselves. When asking front desk if we could get another one, we were told no, move to another room upstairs which was not a good option for us. We offered to do the swap ourselves and we're told no. We indicated we had several days of food to which there was no care or concern. When asked about ice they laughed. They absolutely didn't care that there was well over 100 bucks of food to keep from spoiling. We asked if we could just part ways and go to a hotel that was more representative of a first world country within about 15 minutes of the stay and no use of the hotel, and were denied. The manager of the hotel was quick to respond in denial of our request to swap fridges but 5 minutes later when we asked for a refund and to leave was nowhere to be found. There was mold on the walls and bathroom. The front desk ladies kids came in their pick up blasting music and causing a huge disruptive mess around 9pm and continued for about an hour. During the week, any requests for soap or towels were denied outside of housekeeping hours...as if housekeeping had more authority than the manager. I'm sure I'm missing some things. But typical family living/owning hotel who brings third world here.

Business

2/10

Poor

08 Oct 2024

Michael

The front desk was very nice and understanding, almost embarrassed, about why I didn’t stay in a room full of black mold and mildew. The room smelled horrible. I walked in, looked around, and walked out.

Business Self

4/10

Poor

08 Oct 2024

Allen

You get what you pay for. Parking lot very trashy, cigarette butts all over. Rooms do not look like on website. Poor maintenance at location. Rooms need painting in worse way. Great place for homeless

Partner

2/10

Poor

07 Oct 2024

Laura

Not a good property, not safe, not suitable to stay old , dirty, not in good shape at all ,

Leisure Partner

2/10

Poor

05 Oct 2024

Michelle

Worse hotel ever

For one when I arrived I couldn’t even open the door it was stuck. Once I finally got inside the room was horrible smelled like straight cigarettes. There was no batteries for the remote and when I called front desk they said they didn’t have any that I had to wait til the morning time the water never got hot for me to take a shower so I was there for about an hour and then I left and ended up paying extra money for another hotel. The experience was so horrible I will never book again

6/10

Pleasant

02 Oct 2024

ERIC

Manageable.

Leisure Self

2/10

Poor

02 Sep 2024

Kashf

No point in reserving, they’ll give your room away regardless.

Leisure Family

4/10

Poor

02 Sep 2024

Verified traveler

I hope it improves with the remodel.

First off there's no direct number to the motel itself you had to go through some long drawn out process of leaving messages through a number from New York.

My band and I were running late and had to go to the venue we were performing at so we had an associate of ours who was staying at the same hotel attempt to check us in.

They couldn't find our reservation number they did not have the style of room that was advertised and reserved and we were told we could not be guaranteed a room unless we paid right then and there which we did.

While the room itself was okay and comfortable the bathroom had mold on the ceiling over the bathtub.

The one positive I will note is that they were in the middle of remodeling and I do hope the quality improves the location was good and seemed relatively safe.

Over the last 12 hours I have been seeing a relentless number of charges coming from said hotel for the reservation that they could not find that now apparently they have and are trying to charge me for I'm not sure what to make of it but I will be contacting the website soon.

Overall while we will be visiting the area again we will not be coming back to this motel.

Business

2/10

Poor

28 Aug 2024

Sean

Worst business travelexperience of my careers and I wanted to review just to inform all future travelers

2/10

Poor

26 Aug 2024

Naroisha

I would request a full refund. First room i was given had a ceiling full of black mold in the restroom. Second room had a roach and ant infestation. I could not stay left hours after checking in. Totally despicable and inhabitable to stay in.

Leisure Partner

10/10

Exceptional

21 Aug 2024

Vanessa

Check in was very easy and the front desk answered all my questions. Very helpful.

Friends_and_family Friends

2/10

Poor

15 Aug 2024

robert

Cockroaches

2/10

Poor

12 Aug 2024

Lawrence

I never stayed there as the environment and the rooms are dirty. I was asked to call to cancel but no one answered

Business_and_leisure Self

2/10

Poor

01 Aug 2024

Vanessa

The room was nasty. The door had mold and even the ac. The bathroom was not clean and it seemed that the wall had urine. Terrible odor. Never will I stay in one ever again.

Leisure Family

2/10

Poor

28 Jul 2024

Nevin Darel

Place is soo dirty and smels 430/ smoke everywhere. Place isnt maintained properly

Leisure Family

2/10

Poor

27 Jul 2024

Kat

Masty mold white powder everywhere. Knives hidden in room

2/10

Poor

24 Jul 2024

Verified traveler

smelly, moldy, roaches
decided to drive home instead of staying

Friends_and_family Family

2/10

Poor

19 Jul 2024

Kayla

Bugs everywhere, location did NOT feel safe, fire alarm was pulled out of the ceiling. Pictures advertised are a complete lie! It was so bad we didnt stay passed five minutes! Canceled my three night stay right then.

Leisure Family

6/10

Pleasant

18 Jul 2024

Kevin

OMG...are all the rooms like this?

There was a roach in the bed and black mold on the ceiling in the bathroom. The only reason I went there and was gracious about it was because this is during a hurricane. Also the lock bar was broken and so the door was not able to be locked except for duct tape the piece together...no.lol

I will say the lady up front was incredibly nice though and I am thankful for her help as I mentioned.

Partner

2/10

Poor

17 Jul 2024

PAUL

This property was so dangerous and digusting, we chose to go back to our home that had not had power in 4 days. This property was basically a homeless encampment. 4 - 6 adults per room with dogs and cats. Grills were outside many rooms. All eyes were on us as we walked up the rusted stairwell to our room - the different factions were evaluating the prey. The room was not secure. The main lock was difficult to work. The secondary lock had been broken from someone kicking in the door. The room was furnished from Goodwill rejects. Do not believe any pictures. This place is a dangerous dump. We tried to contact Expedia to get them to cease their relationship with this hotel.

Family

2/10

Poor

14 Jul 2024

Chris

Great place to hang out with cockroachs

2/10

Poor

13 Jul 2024

Verified traveler

Really really bad experience

Terrible and worse experience. It was our first time, but so dirty and smelly. It overall everything was so dirty, no lights. We will never stay here again.

Friends_and_family Family

2/10

Poor

13 Jul 2024

Brian

Worst Place Ever

The absolute worst hotel ever. The gutters were dangling off the roof, people in their cars smoking not cigarettes ,random people walking around trying to go up to you to talk, no upkeep in the hotel, pot holes everywhere, exterior dirty, etc. Did not even go into the room. Sat in the car for about an hour and decided NO!!!

Partner

4/10

Poor

13 Jul 2024

JESSICA

I have emotional support animals and still was charged a fee. The pillows were very uncomfortable

Friends_and_family Family

2/10

Poor

07 Jul 2024

Eric

Dorty furniture, holes in walls, non working fridge and tv.

Leisure Partner

8/10

Excellent

07 Jul 2024

israel

Rooms got a lil better it's cheap n great weekly rates

Business Self

2/10

Poor

03 Jul 2024

Dhiraj

Very Shabby

Business Self

2/10

Poor

20 Jun 2024

richard

Do not book this hotel

Got to the and their were roaches on the wall. The smoke detector was hang from the ceiling. The wall paper and triming wa coming off the wall. I went and checked right back out and tried to get a refund. They don't allow refunds.

Friends_and_family Family

2/10

Poor

16 Jun 2024

michael

Doesn’t feel safe

They call it a “hotel” but it is a motel, many people there are permanent residents it we were 7 people staying in a 3 bed and we all came to the agreement it was safer to drive back 4 hours at 3 am after our event than it was to sleep there for a couple of hours before getting back on the road.
I have no pictures to add because we checked in at 3 pm but never went to even open the room.

Friends_and_family Friends

4/10

Poor

27 May 2024

Yousuf ali

Bad management everywhere cigarettes no clean in out

2/10

Poor

19 May 2024

Michelle

I rented a 2 queen bedroom but when they gave me my room it was just 1 bed. Front office told me they didn’t had no more rooms available but after 30 front desk spoke with her manager and let us stay at a 2 bedroom suite I left and didn’t come back to the room around 130 am and by the time I got there I was so tired all I wanted was to go to sleep and the room wasn’t clean bed sheets and towels were all dirty the toilet had pee stains glad I had blankets with me I do t recommend this hotel at all it’s even smelled by cigarette when I was told it was smoke free rooms don’t look nothing compare from online