Name: The Residency Suites
Address: South Texas 6, 11950, Sugar Land, 77498, US

4/10

Poor

29 Jun 2026

Ariel

For some reason prices skyrocketed to $214 for one night which included stained sheets, was told they are clean just stained, still asked for new sheets and they only replaced one. Under the bed had dirt and the microwave did not work. Room felt sticky even with the AC full blast and one of the locks was taped over so we could not use.

Not worth $214 for one night

Family_with_children

2/10

Poor

23 Jun 2026

Irwin Josue

No dejaron ni toallas en el baño

Family_with_children

2/10

Poor

20 Jun 2026

Rajath

Very bad EXPERIENCE., bed sheets were not clean and with stains. Bed frame was shaking throughout the night. Tables and couch had stains.

Partner

10/10

Exceptional

25 May 2026

Julian

Good stay and great staff

Partner

2/10

Poor

24 May 2026

ASIF

My stay was completely ruined by a terrible odor in the room — musty, stale, and impossible to ignore. I reported it to the front desk but the issue was never properly resolved. To make matters worse, I requested a refund from both the hotel and Expedia and was denied by both. Absolutely unacceptable. Would not recommend.

Friends

4/10

Poor

12 May 2026

Sandra

The room was fine, but several electrical switches did not work and I couldn’t get the TV to work. So it kind of depressing.

In addition there was a terrible fight in the room next door to mine, which was adjacent to the office, that went on for over an hour. It was so loud and violent that I considered calling the police and worried that guns were going to be used.

And lastly the only thing offered in the morning was terrible coffee from a machine.

Self

8/10

Excellent

09 May 2026

Gerral

Very friendly staff. Lady at the desk was great. Room was satisfactory and clean. It was noisy till 2 in the morning from other guest.

Self

8/10

Excellent

03 May 2026

Aspen

Clean rooms! Staff was very nice

10/10

Exceptional

27 Apr 2026

Sarah

Everything was amazing. Clean. Room was nice and cold.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

sagar

Yes

10/10

Exceptional

18 Apr 2026

Saju Kuriakose

Housekeeping needs to improve which is done only every two days. Bedsheets needed attention. Bathroom toilet seat kept falling when stood upright and sticky.

Family

4/10

Poor

05 Apr 2026

Sindhuja

Room had dirty linens, grimy floor, unusable ironing area and insects; left after an hour, staff were polite but the place is not stayable.

2/10

Poor

22 Mar 2026

Siddharth

We checked out less than 30 minutes after getting there. Terrible
Wasted my money

Self

10/10

Exceptional

21 Mar 2026

Imelda

Everything was good!

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Brandon

Always a nice and quiet stay and staff is always nice! Thank you I'll be back soon

Self

10/10

Exceptional

27 Feb 2026

Gail

We liked the economical price was the reason I looked at The Residency, but the cleanliness, location to my destination, and friendliness of staff is why I will go back. The room was very clean and well lit. No USB ports so bring enough chargers with USBs. We absolutely loved the shower design. I do not know if every shower is the same design. But ours was cool. The bed was comfy and clean. The office manager was so helpful. We will go back. Also a nice mainly food court strip mall is within a safe walking distance.

Family

8/10

Excellent

25 Jan 2026

Mushtak

I ended up not checking in.

Business

4/10

Poor

11 Jan 2026

Mike

The room was dirty and when I asked them to come and clean it, they said there was nothing wrong with the room. When I pounted out the dirty linens, they said, \"Oh thats nothing\"!

Leisure Family

10/10

Exceptional

23 Dec 2025

Francis

I will give this hotel a 5 star because I never had any issues with them. Quiet environment, Friendly staff, nice room, nice AC. I was able to watch Netflix , YouTube etc. it was a good experience. Me and my gf enjoyed our stay .

Leisure Partner

10/10

Exceptional

15 Dec 2025

Rory

The front desk staff went above and beyond with my stay here ! I have come to this place multiple times and it has never done me wrong ! The room is so nice and spacious for its price and I feel safe and taken care of ! If you need a small inexpensive get away I suggest this place one thousand percent ❤️ . I had no more towels and the front desk came out in the freezing cold and made sure she personally handed them to me . Thanks for the special treatment !

Leisure

4/10

Poor

15 Dec 2025

Saad

The room floor was very dirty and sticky. Seems like the vinyl floor has never been mopped. No room cleaning was done. You have to stay for 3 nights to get the room cleaned.

Leisure Family

6/10

Pleasant

04 Dec 2025

Ashley

Room was ok the comforter had a burn hole in it. You had to fully log into the WiFi for the tv to work. We couldn’t get it to work ourselves so the front desk had to come help. She was very helpful and nice.

Partner

10/10

Exceptional

09 Nov 2025

Jeromy

Place was amazing ! The staff so nice and friendly ! Clean and plenty of necessities and even free tooth brushes and tooth flossers !!!

Leisure Family_with_children

4/10

Poor

12 Oct 2025

christine

The walls were very thin, you could hear the noise from traffic all night. The room next to us turned on the TV at 3:30 am and were talking, it seemed at a normal level and that woke me up and I could hear it all quite clearly. The reception desk is all behind thick glass and seemed very impersonal. It was challenging to navigate the entrance, as gps took us down a road, and you actually had to enter through the Domino's. Overall rating is low due to the noise issues.

Partner

10/10

Exceptional

25 Sep 2025

david

It was cozy, comfortable and great for our family emergency traveling with an elderly couple

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Kerim

Cccc

8/10

Excellent

09 Sep 2025

Zachary

Great value

10/10

Exceptional

08 Sep 2025

Michael

This property has a mix of old and new. The outside and interiors either are new or have been redone. My room had nice wood and marble treatments, nice shower, and included a small kitchenette, like an extended stay hotel. Unfortunately, this didn't carry over to the bedding because my blanket either had burn holes or bug holes, not sure. I did not see any bugs. If you like dark rooms request the lower 200's. These rooms are off to the side over the hotel office with the only exterior window opened to a hall. It was great for me because there is no 'views' of the area and the room was dark at night. I would stay in this hotel again.

Leisure Self

8/10

Excellent

02 Aug 2025

Jaam Sheroz

Market nearby

4/10

Poor

20 Jul 2025

Janice

Only one bath towel for a room for two. Found two bugs and a spider. Sheets had stains on them. (I hope they were stains and not dirty sheets.) Beds made noise every time you moved.

Leisure Family

6/10

Pleasant

15 Jul 2025

David

The Wi-Fi system wouldn’t work, right

Business_and_leisure Self

6/10

Pleasant

26 Jun 2025

Tracey

It was okay. Pillow cases had stains on them.

Leisure Partner

8/10

Excellent

16 Jun 2025

Michael

My stay was pretty good. The location is grest , and we felt safe and sound in our room. The service was great, and they were very helpful.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

John

Livery Nice. Would stay there anytime. Only if they had a monthly rate. Close to everything. Love it

2/10

Poor

03 May 2025

tonya

Won’t never go back to this place again insect was all in the room Stan on the sheets

Friends_and_family Family

8/10

Excellent

27 Apr 2025

Sarah

The staff was extremely friendly at check in. At face value there was nothing wrong with the room at all. It looked like a great place to have extended stay with a desk, clean beds. We definitely liked that it was hard floors in the room instead of dingy carpets like many other places. We saw the cleaning ladies come by both days and they had really good supplies, the rooms smelled very clean.

The things we encountered in our room were issues with the WiFi and TV. The first night we didn’t even see the Internet connection at all I don’t know if it was turned off at a certain time. In the morning we were unable to watch cartoons on the TV with our son because it was Xfinity TV and kept prompting for connection but there was no way to navigate to the code. Between our activities we just didn’t have time to swing by the front desk to ask. The second thing was I came back to the room to find ants all over the counter on my son’s medication, I just had to mush them and rinse his bottle off in the sink. We were only there two nights.

On Saturday night there was definitely a lot of noise on all sides, I couldn’t make sense of what noise was coming from where. Definitely a stereo on one side, baby crying on another. Nothing against families we have kids too but I haven’t had a hotel stay where you could hear so much from neighbors.

Leisure Family_with_children

4/10

Poor

06 Apr 2025

Verified traveler

As soon as I walked in for checked in, I was told that we don’t clean the room every day, and if you need any extra towel because we don’t come and clean, you can call us, there is no elevator to go upstairs, water pressure is almost like nothing,

Business

2/10

Poor

04 Apr 2025

Héctor

Ok

10/10

Exceptional

07 Feb 2025

Keren

Very enjoyable stay

Leisure Family

2/10

Poor

24 Jan 2025

Verified traveler

Don't recommend, even if you are on a tight budget

This is not the best place to stay in the area. The room was not in good condition...the furniture was primitive, but you should not expect a lot given their price range. Be prepared to hear loud vehicle noise all night from the busy highway that runs right in front of the property.

Business

8/10

Excellent

29 Dec 2024

Leah

It was clean, affordable and convenient. Easy check in and check out. If you’re looking for a 5 star experience this isn’t it. If you need a clean place to stop and lay your head while you’re in the area, they got you covered. They offer mini kitchenette with fridge and microwave and a 2 burner stove top. Spacious bathroom. Ironing board and iron in room. But no hair dryer as advertised. Vending machines and ice machine on premises.

Partner

2/10

Poor

04 Nov 2024

Sylvia

This room was for my cousin's come from out of town. The front desk person gave them a hard time for not having an American ID. They came to the room the next day to count how many people were in the room. I have stayed in hotels my entire life and NEVER had a room check. They also saw some people looking into their car windows.

First and last stay at this hotel.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

Melonie

I truly enjoyed my stay. The staff was friendly and nice . Very accommodating. Area, room and environment was clean very nice. Will stay again. Will recommend. Stand up shower. Just perfect.

Business_and_leisure Self

4/10

Poor

24 Aug 2024

yun yan

Smell of urine in room.

8/10

Excellent

30 Jul 2024

Wilber

NO INTERNET TV NEVER WORKED

Leisure Partner

2/10

Poor

20 Jul 2024

Will

I checked in here and checked into a dirty room. The bedding was covered in stains, including a blood stain, along with various, random hairs on the \"clean\" sheet. After they moved me to a second room that was dirty, I asked for a refund. They told me since I booked through Expedia, they would need to issue the refund and that they would call them to confirm.

I left the hotel and booked another, as they made it clear I would get a refund.

When Expedia contacted them, they denied the refund, claiming I had taken a shower. I did not use the shower, but if I had and then found the bed to be filthy, that would still not be on me. It would not surprise me, though, if the shower was already dirty. I did not check.

I attempted to call the hotel, but they seemed to have blocked my phone number in anticipation of my call.

Leisure Friends

10/10

Exceptional

30 Jun 2024

Jeffrey

Staff was friendly , and helpful .

Business Partner

6/10

Pleasant

10 May 2024

venkata

Site said breakfast included but they don’t have breakfast.

Leisure Self

2/10

Poor

22 Mar 2024

Verified traveler

Quality less than a worn out Motel 6

The staff was very friendly other than that, the interior of the property was substandard, worse than a motel 6. Stains on very small bed pillows. Coffee unit in lobby makes colored water (not coffee), Bed frame broken, TV didn't work, should be checked before guest checks in. I will not recommend this property to anyone.

Business

8/10

Excellent

13 Mar 2024

Safkat

I liked everything about this place. Worth the money. The only thing that surprised me a bit was that they had no cutlery on demand. We had brought food with us but no plates or spoons or anything. We requested cutlery and they had none. I think they should have these in stock. Otherwise, everything was great.

Leisure Friends

8/10

Excellent

24 Feb 2024

Mirna

Quiet and safe stay for the night. Very simple hotel and amenities.

Leisure Family

10/10

Exceptional

11 Feb 2024

Fnu

Beautiful property with clean rooms and bathroom. No disturbance or issues during our 3 days stay.

Leisure Friends

10/10

Exceptional

22 Jan 2024

Leonard

The surrounding area was not very appealing but the interior of the room was a pleasant surprise and the bed was wonderful.

Leisure Partner

10/10

Exceptional

28 Dec 2023

Albert

Good Nights Rest

It was a great overnite stay very quite and comfortable stay for a great price.

8/10

Excellent

14 Dec 2023

Dan

It looks like the hotel was recently remodeled but showers had low water pressure and no breakfast or anything special. Good for a stop overnight but not for a extended 2 or 3 night stay.

Family

10/10

Exceptional

07 Dec 2023

Valerio

Very clean room good staff service recomended

Business_and_leisure Self

10/10

Exceptional

23 Nov 2023

Azam

Good propert

Family

10/10

Exceptional

27 Oct 2023

Jaime

Very clean, nice and friendly staff. The beds could use more pillows and some wood paneling was started to droop off the ceiling, but overall very nice rooms. Love the stove top addition!

Leisure Family

6/10

Pleasant

18 Oct 2023

Thomas

Pro: Clean, Secure, good price

Con: terrible terrible bed. Sounded and felt like frame was aluminum, box spring was horrid. Terrible Bed Terrible sleep. Shower pressure was a trickle AT BEST. Low flow toilet did not get job done

Leisure Partner

10/10

Exceptional

16 Oct 2023

Yesenia

Staff was wonderful, very friendly and welcoming.

Leisure Partner

4/10

Poor

15 Oct 2023

Jason

The room was in disrepair, with the bathroom door unable to close, faux wood panels bowed out away from the wall, and the room lighting was harsh and too bright over the beds. We had heavy items that felt unsafe to leave in the car, and we had to haul up stairs as there was not an elevator to the second floor.
The best features were the price and the cleanliness of the room.

Business Family

10/10

Exceptional

09 Oct 2023

Bhavesh kumar

Nice property. Well maintained everything. Supportive employees. Clean. Small small thing’s available in room. Happy , enjoyed.

Business_and_leisure

4/10

Poor

03 Oct 2023

Verified traveler

Brand Name Defacing Experience

The staff held back my room key until I signed a handwritten document which she claimed was because her/their computer malfunctioned, despite my telling her that I pre-paid online. The room was poorly lit, and the interaction was behind a glass barrier, and she was not wearing a mask to justify that either. When I asked for a copy she said NO essentially and verbally said that there is no problem.

As for the white towel quality and cleanliness it was a C grade and the sticky floor was a C-. The blanket needed a better wash too. The room AC was turned off and could not be brought back on.

Self

10/10

Exceptional

28 Sep 2023

Merin

I love this place!

Leisure Self

6/10

Pleasant

11 Sep 2023

Phillip

Clean, No Frills, Budget Price

This hotel is a no-frills budget place to stay. It was clean and seemed safe. It is convenient to Constellation Field, home of the Sugar Land Space Cowboys AAA minor league baseball team. It's pretty minimalistic, but the price makes it a decent value.
The room was not really a \"suite\", but was roomy and comfortable. There was no coffee maker in the room, but otherwise it was fine with a cooktop (no pots/pans, dishes, or utensils), small refrigerator, and microwave.

Partner

6/10

Pleasant

24 Aug 2023

Karen

This place was just for 1 night.

10/10

Exceptional

16 Aug 2023

Carlos

Very nice staff and good property!

Business Self

10/10

Exceptional

14 Aug 2023

Carlos

Place was good during my stay - Great property and staff.

Business Self

10/10

Exceptional

19 Jul 2023

Fashon

Greatest

10/10

Exceptional

17 Jul 2023

shamsah

Solo stay

Everything was excellent

Self

10/10

Exceptional

11 Jul 2023

Tony

It is a new property. The room was excellent very roomy, and the shower was the best.

8/10

Excellent

05 Jul 2023

Marc

Family Trip to Minor League Baseball

The rooms were clean and appeared recently renovated. The bed was comfortable and the room had basic amenities. I believed the room was larger, due to photos on the web site, than what if actually was. The TV remote didn’t completely work. However the staff was friendly and courteous for the most part.

Friends_and_family Family

6/10

Pleasant

03 Jul 2023

Allahyar

This is a newly built or renovated property. It is maintained by minimum staff who are friendly. The room is bare minimum. There is a kitchenette but no dishes or utensils. There is no coffee maker. Only one towel in the bathroom. No tissues only toilet paper. Bed was ok but sheets had stains. Pillows were not comfortable. Rates were reasonable and ok place if you need a place to sleep.

10/10

Exceptional

30 Jun 2023

Bradley

Very clean and comfortable. Does not pretend to be anything but nice, safe and comfortable place.

Business Self

2/10

Poor

22 Jun 2023

Cynthia

Not a hotel I would EVER Choose again. Low quality and in a sketchy part of town. Amenities such as a hair dryer not available, lighting was poor, felt like I could have been assaulted.

Leisure Self