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Crystal Inn - Sugar Land

Houston - TX · United States

9720 South Texas 6View location

8.0/10Excellent225 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort8.0/108.0
Condition8.2/108.2
Neighborhood8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crystal Inn - Sugar Land

Enjoy a complimentary continental breakfast each morning at the Crystal Inn - Sugar Land, a conveniently located motel. Stay connected with free Wi-Fi and wired internet access. All 34 air-conditioned rooms feature amenities such as refrigerators, flat-screen TVs with cable, microwaves, and desks. Bathrooms include showers and complimentary toiletries.

Free self-parking is available onsite. You'll be within a 10-minute drive of Westheimer Rd and Sugar Land Town Square, and a short drive from attractions like the Houston Museum of Natural Science at Sugar Land and Smart Financial Centre.

Read more about this hotelShow less

With a stay at Crystal Inn - Sugar Land in Sugar Land, you'll be within a 10-minute drive of Westheimer Road and Sugar Land Town Square. This motel is 18 mi (28.9 km) from Katy Mills Mall and 7.3 mi (11.8 km) from Smart Financial Centre at Sugar Land.

Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and microwaves.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Cullinan Park 4.4 km / 2.8 mi
Constellation Field 6.4 km / 4 mi
West Oaks Mall 7 km / 4.3 mi
Westheimer Road 7 km / 4.3 mi
Fort Bend Children's Discovery Center 7.3 km / 4.5 mi
Harris hospital 8.3 km / 5.2 mi
Kindred Hospital Sugar Land 9.2 km / 5.7 mi
Houston Museum of Natural Science at Sugar Land 9.7 km / 6 mi
Millie Bush Bark Park 9.9 km / 6.2 mi
Messina Hof Harvest Green Winery & Kitchen 10 km / 6.2 mi
AMF Stafford Lanes 10.2 km / 6.4 mi
Flying Saucer 10.3 km / 6.4 mi
Pinot's Palette Sugar Land at Town Square 10.6 km / 6.6 mi
Sugar Land Town Square 10.6 km / 6.6 mi
Westwood Golf Club 10.8 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 34
  • motel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Breakfast
  • Continental breakfast
Show 1 more facilities & services
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Inn - Sugar Land

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Inn - Sugar Land

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Inn - Sugar Land

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Crystal Inn - Sugar Land

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crystal Inn - Sugar Land

8.0
Excellent
225 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Neighborhood
8.4 /10
Amenities
8.0 /10
75 reviews shown
10/10
Exceptional
16 Jun 2026
Indira
Room was nicely decorated and was big . I love that it was clean all bed sheets towels . Nice manager
Self
8/10
Excellent
03 May 2026
Chadwick
4/5 Stars
On the surface, the room was clean and appeared recently updated. However, there were a few functional issues: the bathroom door was broken and wouldn't close, and despite being in a non-smoking room, the smell of marijuana from neighboring rooms was overpowering. It was a decent stay, but the lack of odor control and the door issue held it back from a full 5 stars.
Partner
2/10
Poor
11 Mar 2026
Kashif
Worst place ever
10/10
Exceptional
13 Dec 2025
karla
Spotless!! Love it good servive no one bothers u
8/10
Excellent
29 Oct 2025
danny
Did not offer any breakfast
8/10
Excellent
06 Oct 2025
oluwaseun
Good
Business
10/10
Exceptional
21 Sep 2025
Aidul
Easy check in and rooms are clean
10/10
Exceptional
13 Sep 2025
Marlene
Quick and easy check in.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Eric James
Nice place, clean neat
10/10
Exceptional
25 Mar 2025
Syreta
All was well
Self
2/10
Poor
16 Mar 2025
Justin
Shower didnt work.
10/10
Exceptional
19 Dec 2024
Leona
Very clean nice stuff
10/10
Exceptional
23 Nov 2024
Verified traveler
Always clean and friendly
Self
10/10
Exceptional
15 Oct 2024
Casey
Great stay
2/10
Poor
14 Aug 2024
Delisa
Staff extremely rude, was able to book four guest and they stated after I went into the room they only allow two ppl per room. I had to record the interaction to get any type of consideration. It was horrible
Friends_and_family Family
10/10
Exceptional
01 Aug 2024
daniyal
Great place to stay clean room like new would love to come back
Leisure Friends
4/10
Poor
30 Jul 2024
Joseph
This place is just ok. Terrible bed, questionable guests and the staff was pretty rude.

The lights didn’t work properly and the TV was broken.

Spend a little more for a better place.
Leisure Family
6/10
Pleasant
22 Jul 2024
Michael

Buy a new mattress for room 108!

Everything was fine except the worst mattress I’ve ever tried to sleep on. I swear I’m not sure it was really a mattress.
Self
10/10
Exceptional
19 Jul 2024
Megan
Awesome shower
Leisure Partner
10/10
Exceptional
16 Jul 2024
Shabbar
5 stars
Leisure Self
10/10
Exceptional
24 Jun 2024
Paul
It was, overnight but good.
Business
2/10
Poor
18 Jun 2024
Anthony
they charged me 25$ to have my girlfriend stay in the room because she arrived later than me
10/10
Exceptional
16 Jun 2024
Julián
Nice clean place
10/10
Exceptional
19 May 2024
MINH
.
Leisure Partner
8/10
Excellent
25 Apr 2024
Keisha
Simple low budget place to stay. Very clean
Leisure Self
8/10
Excellent
18 Apr 2024
Abdul
Good in price
8/10
Excellent
27 Mar 2024
Isabella
Staff was decent. Not super friendly but I wasn’t expecting top tier service. The room is AMAZING for what it’s worth. Having access to smoking rooms in these days is so rare and the room has a very clean and modern feel.
2/10
Poor
19 Mar 2024
Verified traveler

Total scam with breakfast.

The was niosy. I couldn't sleep at all. They advertised it comes with breakfast but it didn't. Only muffin and coffee. It was miss leading or false advertised.
Self
10/10
Exceptional
03 Mar 2024
Elaine
The room was nice, cleaned and was in a great location for what we needed. I thank the staff. They were wonderful!
Leisure Family
10/10
Exceptional
25 Feb 2024
Verified traveler
Check in was quick & efficient. Stay was pleasant..nice & quiet. Will definitely keep this location on my favorite list!
Partner
8/10
Excellent
01 Feb 2024
Damion
👍
6/10
Pleasant
02 Jan 2024
Saad Ali
Check-in took 15 minutes. Paid $10 for extra guest (a 6 year old. Lolz) they didn't bother to provide extra bed or towel or any accessories. Body lotion was half filled in the toilet. They didn't bother putting toilet roll in the toilet roll holder, which was lying down. Tissue quality was poor. Lastly they didn't have iron in the room.

Hope this was one off incident. Otherwise a hotel with 8/10 rating could and should have done better.
Family_with_children
10/10
Exceptional
01 Jan 2024
Siraj
Nice pace
8/10
Excellent
01 Jan 2024
Rachel

Close to Everything!

Was able to have late check in and check out with no issues or extra charges. Renovated bath & flooring. It was convenient to have the kitchenette, microwave & mini-fridge.
Friends_and_family Family
8/10
Excellent
31 Dec 2023
Michael
The staff was very friendly. The shower is really nice with spouts from the ceiling and walls. Only had smoking rooms available. The floors were dirty and the blanket had cigarette burns in it. There was something left in the fridge. I could hear all the noise outside, but it was New Years and there's a fireworks stand next to it. That's not really their fault. The price was a bargain, though.
Leisure Self
8/10
Excellent
16 Dec 2023
Bao
Good
Leisure Friends
10/10
Exceptional
27 Oct 2023
Chad
Great place to stay for the low
10/10
Exceptional
20 Sep 2023
Angela

Nice spot!

Love this little spot! Shower head was a nice treat! Definitely will be returning.
Self
8/10
Excellent
07 Aug 2023
Amanda M
Small room
Leisure Partner
10/10
Exceptional
07 Aug 2023
Rukmini Srikant
The property was very well maintained and the staff were very helpful.
Leisure Self
10/10
Exceptional
20 Jul 2022
Ghufran

A good place to stay

A good one
Business
10/10
Exceptional
03 Mar 2022
Bernd
Very modern and clean rooms. Fantastic bathroom with multiple shower heads.
Business Self
10/10
Exceptional
13 Jan 2022
Daralynn
Very clean. Loved the showers
Leisure Self
8/10
Excellent
28 Sep 2021
LAWRENCE
nice relaxation and good experience
Partner
6/10
Pleasant
24 Jul 2021
Verified traveler
The setting is ok
Business_and_leisure Friends
10/10
Exceptional
20 Jul 2021
Verified traveler
Locatiom and simplicity
Business Self
8/10
Excellent
04 Jun 2021
LAWRENCE

stay

the start was questionable but ended up better
Business
8/10
Excellent
22 Apr 2021
LAWRENCE

hotel stay

nice and restful visit
Partner
8/10
Excellent
15 Mar 2021
Nicole
Clean-almost sterile-like, but in a good way. Especially, due to these sketchy times. Bonus: the Rain/Body shower is reason enough to at least stay here one time. Overall Good.
Partner
2/10
Poor
25 Feb 2021
Verified traveler
I booked a 4-night stay right after spending 4 miserable days and nights with no power and no water because of the horrible winter storms in Houston. My power came back but because pipes froze and burst I had no water after the storms. I show up and walk in the office to pay and check in -I had my Expedia itinerary print out in my hand along with my DL and credit card. A woman behind the glass just starts shrieking \"NO NO NO NO NO NO NO NO NO!!!\" I have no idea what is going on or why she is yelling. I think WTH and look behind me but I was still the only one there. I try to slide my stuff under the glass and she starts yelling \"NO NO NO NO NO...\" even louder. Again, I have no idea why this woman keeps yelling. I hold my itinerary up to the window since she won't let me push it under in the slot. She lets out a few more NO NO NO's and yells \"WE CANCELLED ALL OF THOSE! NO INTERNET!!! WE CANCELLED ALL OF THOSE!!!\" I yell back that no one cancelled anything on my end and that I need my room that I reserved for 4 days. She then yells NO ROOMS NO ROOMS NO ROOMS. I could not believe this was actually happening after one of the worst weeks of my life and after so looking forward to finally be able to take a hot shower after nearly freezing to death for several days. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED ANYWHERE-No apology NOTHING except yelling at me like I had done wrong.
It was after 5pm now and almost all rooms were sold out everywhere.
Leisure Self
2/10
Poor
18 Feb 2021
Verified traveler
Property had no power and phone service, could not check in because of the above power issues
Business_and_leisure
8/10
Excellent
09 Jan 2021
LAWRENCE

missing earpiece

i left an accessiory to my phone(earpiece).i was wondering if i could get it returned.
Business
10/10
Exceptional
06 Dec 2020
L
Great room and spacious. Friendly staff and very clean
Friends_and_family Family
8/10
Excellent
03 Dec 2020
LAWRENCE

nice experience

nice experience
Business
6/10
Pleasant
02 Dec 2020
LAWRENCE

nice

nice
Business
8/10
Excellent
31 Oct 2020
LAWRENCE

crystal inn

good cleanliness and comfortable
Business
8/10
Excellent
03 Oct 2020
LAWRENCE

stay

good location
Business
10/10
Exceptional
14 Sep 2020
janet

Good price

Very good for the prize
Partner
10/10
Exceptional
06 Aug 2020
tammy
There was only one way in & out of property, made it very hard. with Hwy 6 being SO BUSY!
Leisure Self
10/10
Exceptional
20 Jun 2020
Darius
Beautiful rooms. Friendly staff
Self
2/10
Poor
03 Apr 2020
Verified traveler

Photos can be deceiving.

Do not be fooled by the photos. This Motel receives a 1 star. Firstly the room was inhabitable. No air circulation inside hard to breathe and furniture was stained with a unknown white substance. I had to leave and sleep in the car however the woman/property caretaker that was on duty that day was rude and interrupted me and my girlfriends sleep by saying we could not sleep in our car. I told her that the room felt very unsanitary as you can see from the photos. She denied this and said I had to leave the property. I went back in the room to grab my belongings and left right away as I cannot accept being treated like an prison inmate. Stay away from this hotel and property
Business
8/10
Excellent
13 Mar 2020
Dorothy
It was clean everyone was nice, great area, I would definitely stay again.
Friends_and_family Family
10/10
Exceptional
16 Feb 2020
Verified traveler
Wow ,room clearn ,service good .everything good.thanks
Friends_and_family Family
8/10
Excellent
12 Feb 2020
Jermaine

Good value

Good value for the Price
Self
4/10
Poor
10 Jan 2020
Josie
I specified i needed handicap accommodations, they had none, no hangers to hang clothes and no drawers(dresser) The bed sounded like straw. One thing that was bood, the room was always clean. The daytime manager wsd trying to put me on the 2nd floor, with no elevator available. Would i recommend this place to others.....NO

Friends_and_family Family
10/10
Exceptional
03 Jan 2020
Verified traveler
The property was very clean and check in was a breeze. We really enjoyed our stay
Leisure Partner
10/10
Exceptional
17 Nov 2019
Verified traveler
Very clean, everything looks new and fresh.....but missing an iron for ironing clothes....bathroom is amazing, bed is a little stiff for my taste but its not the worst i been
Business Self
2/10
Poor
18 Oct 2019
lexi
Whenever I first got there , the lady behind the window denied me checkin even though the check in policy said minimum age 18. They eventually let me stay and it was the absolute worst . Stains on sheets and just overall nasty . It was my first time coming to Houston and it just ruined the whole trip. Wasn’t even given the room I paid for, just the worst experience ever !!! I DONT RECCOMMEND
Friends_and_family Partner
8/10
Excellent
16 Oct 2019
Crystal
It was a quick check in process. It was clean and cute
Self
10/10
Exceptional
15 Oct 2019
Phyliss
Room was modern, clean, and very comfortable!
Partner
8/10
Excellent
09 Oct 2019
Amin
clean and contemporary setup.
Self
8/10
Excellent
02 Oct 2019
Tatiyana

Fancy Shower 😍

The shower is amazing. Very clean and comfortable.
Partner
6/10
Pleasant
17 Sep 2019
Verified traveler
Roaches , stains in sheets. I’m the type of person to check reviews over pictures, I don’t play about where I sleep. Not enough pillows if you like comfort.
Leisure Partner
2/10
Poor
22 Aug 2019
Verified traveler
The checking in was fine. When we arrived in the room the blanket was visible with a lot of hair on it and the room didn’t appear to be clean. When I called the lobby to request, explain that I would need another blanket due to the hair on the blanket I currently hair, the lady became very rude, started yelling and informed me that I will have to come downstairs and get my own blanket. When I expressed that I didn’t appreciate being spoken to in that manner, I was denied a blanket and asked to leave the room and told that Expedia will refund my money. I video recorded the incident. We got kicked out for politely requesting for another blanket in America. If this is not racism at it’s best, what is it?
Leisure Family
10/10
Exceptional
09 Aug 2019
Verified traveler
BestttttttttttttttttttttttttttttttttttttttTtttttttttyt
Friends_and_family Partner

Location & surroundings

Crystal Inn - Sugar Land
9720 South Texas 6, Sugar Land, United States

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Crystal Inn - Sugar Land

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