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Hampton Inn Suites Sugar Land Tx

Houston - TX · United States

218 Promenade WayView location

8.8/10Excellent750 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Suites Sugar Land Tx

Hampton Inn Suites Sugar Land Tx features a total of 122 units. Those staying at this establishment may keep updated thanks to the Wi-Fi access. Guests will appreciate the 24-hour reception. Communal areas are wheelchair accessible at Hampton Inn Suites Sugar Land Tx.

Visitors may take advantage of the car park. Corporate travellers may avail for event rooms, ideal to host a business seminar or a special occasion. Some services may be subject to additional charges.

Read more about this hotelShow less

With a stay at Hampton Inn & Suites Houston Sugar Land in Sugar Land, you'll be a 5-minute drive from Sugar Land Town Square and 5 minutes from Smart Financial Centre at Sugar Land.

This hotel is 10.1 mi (16.2 km) from Westheimer Road and 1.4 mi (2.3 km) from Kindred Hospital Sugar Land. Make yourself at home in one of the 122 air-conditioned rooms featuring microwaves. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Sugar Land? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Constellation Field 1.9 km / 1.2 mi
Fort Bend Children's Discovery Center 2.2 km / 1.4 mi
Kindred Hospital Sugar Land 2.3 km / 1.4 mi
Houston Museum of Natural Science at Sugar Land 2.4 km / 1.5 mi
Cullinan Park 2.9 km / 1.8 mi
Flying Saucer 3.4 km / 2.1 mi
Pinot's Palette Sugar Land at Town Square 3.7 km / 2.3 mi
CHI St. Luke's Health-Sugar Land Hospital 3.8 km / 2.4 mi
Sugar Lakes Family Practice 3.8 km / 2.4 mi
Southwest Women's Health Alliance 4 km / 2.5 mi
First Colony Mall 4.3 km / 2.6 mi
Sugar Land Ice and Sports Center 4.3 km / 2.7 mi
Sugar Land Town Square 4.3 km / 2.7 mi
Aerodrome Ice Skating Complex 4.3 km / 2.7 mi
Houston Methodist Sugar Land Hospital 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • Number of floors (main building): 6
  • Double rooms: 80
  • Suites: 35
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 19 more facilities & services
  • Room serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Luggage roomExtra charge
  • Non-smoking area
  • Breakfast room
  • Meeting room: 2
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

Guest reviews

What other guests saying about Hampton Inn Suites Sugar Land Tx

8.8
Excellent
750 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
LORY
great place to stay!! defiantly will be out Go-To!
Friends_and_family Friends
8/10
Excellent
17 Jul 2026
Subrahmanya
None
Family_with_children
8/10
Excellent
13 Jul 2026
DAVID
There is no bar as listed on the website.
Partner
6/10
Pleasant
13 Jul 2026
Shirley
Experience was not good.
Self
10/10
Exceptional
12 Jul 2026
Katherine
Nice and clean! Quiet! Pool was clean and maintained! Staff was very helpful!!! Plenty of parking!
Friends_and_family Family
8/10
Excellent
03 Jul 2026
Amanda
The room was clean, staff were polite and location was perfect.
Family_with_children
8/10
Excellent
30 Jun 2026
Heather
Approximately 2 am something popped loudly and smelled like smoke and was coming from the air conditioner and the fire alarm in the room went off for about 5 minutes. 7:00 am the entire hotel alarm went off and woke us up and was a false alarm. Did not get a g
4/10
Poor
28 Jun 2026
Jay
The staff was okay. Not overly friendly or welcoming. The hotel was clean. The AC didn’t work in the halls it appeared. Only one elevator appeared to be functioning. The fire alarm also went off early in the morning randomly. It was located within walking distance to restaurants making it easy to walk.
Friends_and_family Family
8/10
Excellent
27 Jun 2026
DONNA
I didn't use to many amenities. The bed was very comfortable and the stagf was very friendly and accommodating.
Pet
10/10
Exceptional
19 Jun 2026
Jason
Wonderful!
Partner
10/10
Exceptional
15 Jun 2026
Cynthia
Love the hospitality
Good atmosphere
Really clean
10/10
Exceptional
15 Jun 2026
Melody
Very nice facility. Great location, there is Heb and restaurants in the parking lot. The breakfast was good. My kids loved the waffle station and the blueberry waffles.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Herbert
Nice hotel convenient to where I needed to be
8/10
Excellent
09 Jun 2026
Leslie
Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here.
Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird.
Beds were very comfortable and the Down-alternative pillows were GREAT.
Bathroom - very clean
Breakfast - good selection and even a vegetarian option Sunday.
Amenities - didn't use any.
Only one elevator was in use. With multiple baseball teams in for the weekend, the wait was up to 20 minutes. My daughter and I opted for the stairs even though she had just had surgery at the local hospital.
Family
8/10
Excellent
09 Jun 2026
cuijuan
It is new and clean, the bed is comfortable.but the breakfast had not much to afford, kind disappointed 😔
10/10
Exceptional
08 Jun 2026
Kenia
Nice staff
Self
10/10
Exceptional
08 Jun 2026
Zeeshan
Fitness center was neat and clean
Self
8/10
Excellent
08 Jun 2026
Kelly
The rooms were very cleaned and well stocked. Lots of room for parking and useful back entrance near the elevator made it very easy to come and go. The breakfast was ok nothing exciting… my only complaint was only one elevator was in service and with 6 floors and only 1 working elevator, wait times were long. Also the 6th floor was overly hot due to there not being a door on the ice machine room. Was the hottest floor in the hotel. The room temperature however was fine and controlled per room so just the hallway. Which was uncomfortable because the elevator wait was long.
Family_with_children
8/10
Excellent
07 Jun 2026
Theresa
As always they don’t disappoint clean and comfortable the staff could have used a crash course on friendliness. Other than I recommend this place
Family
8/10
Excellent
07 Jun 2026
Jorge
👍
8/10
Excellent
06 Jun 2026
Douglas
All consistent w Hampton Inn.
All 3 of thw treadmills were out of order which was disappointing.
Everything else was the solid level delivered by a HI.
6/10
Pleasant
06 Jun 2026
Atiqua
Sheets were not chnaged, bed had pieces of hair strands, and bathroom was not cleaned properly.
Family_with_children
10/10
Exceptional
01 Jun 2026
Susana
Clean rooms, good breakfast, great location.
Partner
10/10
Exceptional
25 May 2026
Sean
Very nice, comfortable spot.
Staff was very friendly from the get go.
Shower was fantastic.
Walk in shower with a rainfall showerhead. Plenty of pressure and nice and hot!
Self
10/10
Exceptional
22 May 2026
Muhammed
Everything is good. Everything is good. Good Hotel clean is good except the housekeeping. They don’t come clean the room when we tell them.
Friends
10/10
Exceptional
04 May 2026
andrea
Great location with plenty of restaurants and supermarkets close by. The property is in excellent state and close to all Sugarland main attractions.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Linda
Room clean and staff is friendly
Family
10/10
Exceptional
02 May 2026
Nwaka
Very courteous and helpful staff.
Family
2/10
Poor
30 Apr 2026
herbert
This is our 3rd stay. We travel to Houston every other week for work.
Every trip has had an issue, no hot water, elevator down and now ROACHES? I have 3 stays in May and i am cancelling them right now!
Business
4/10
Poor
29 Apr 2026
Melissa
The elevator was not working after we came back from our concert. Wecould not get to the room as we were on the highest floor. When the elevator started working it was really late, so we checked out. Our floor was hot and smelled of weed. The front office staff was friendly. Kia was very helpful
Friends
10/10
Exceptional
26 Apr 2026
Adriana
Great
10/10
Exceptional
26 Apr 2026
Michelle
.
Family_with_children
10/10
Exceptional
24 Apr 2026
KATHY L
Clean room, staff was great breakfast was good, and no problem with parking
10/10
Exceptional
24 Apr 2026
Veronica
Everything was great very spacious
Partner
10/10
Exceptional
22 Apr 2026
Kimberlee
Staff was very nice
Family_with_children
10/10
Exceptional
13 Apr 2026
Anna
Large selection of hot fresh breakfast items.
Family_with_children
10/10
Exceptional
03 Apr 2026
Bryan
Great stay.
Staff was great.
10/10
Exceptional
01 Apr 2026
Kathey
This was a all around enjoyable stay
Partner
10/10
Exceptional
29 Mar 2026
Rooamak
Clean and nicer hotel
Business
10/10
Exceptional
28 Mar 2026
Pearl
Front desk clerk was very friendly and check in was smooth and fast process
Partner
8/10
Excellent
27 Mar 2026
Makayla
Breakfast was really good!
Friends
8/10
Excellent
18 Mar 2026
Richard
Good experience
Partner
8/10
Excellent
17 Mar 2026
Charlotte Renee
Staff were friendly. Breakfast was very good; lots of variety; Room was clean and spacious. Parking was good, mostly in the back; a few disabled parking spaces in the front. Air conditioning worked like a champ!
Family
10/10
Exceptional
15 Mar 2026
Kulsum
Parking was easy but did not get a chance to use the pool
Partner
10/10
Exceptional
14 Mar 2026
Alfred
Very nice
10/10
Exceptional
13 Mar 2026
Jill
The walking path in the back is great but your property is in terrible condition compared to the neighbors.
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Fredrick
Nice large room in a nice location
10/10
Exceptional
11 Mar 2026
Kristian
Great place and parking. Highly recommended
Family_with_children
4/10
Poor
10 Mar 2026
Cody
Parking lot is small, breakfast was terrible, mattresses were hard, I truly wish I wouldn’t have spent near $200 for this experience
10/10
Exceptional
09 Mar 2026
Veronica
Great quiet friendly
10/10
Exceptional
06 Mar 2026
Oswaldo Jose
The parking lot is spacious and safe. Air conditioning in excellent condition and super clean rooms.
Friends
8/10
Excellent
05 Mar 2026
Afiz
Yes
10/10
Exceptional
02 Mar 2026
Suehaila
Everything was great
Business
10/10
Exceptional
27 Feb 2026
Loretha
Clean room, great staff, awesome breakfast.
Thank you.
Self
10/10
Exceptional
25 Feb 2026
Shane
Great stay
10/10
Exceptional
24 Feb 2026
Jannette
All was well
10/10
Exceptional
23 Feb 2026
Howard
Yes
10/10
Exceptional
23 Feb 2026
Roger
Clean room, very friendly staff
10/10
Exceptional
23 Feb 2026
ANIL KUMAR
Great place, super clean rooms, amazing helping staff and really easy to access amenities.
Friends_and_family Friends
10/10
Exceptional
17 Feb 2026
Francisco
Clean room. Great staff
10/10
Exceptional
16 Feb 2026
Verna
Everything was great, staff very friendly and room was spotless. Excellent service
10/10
Exceptional
15 Feb 2026
tazia
Really loved how clean the rooms were and the breakfast is amazing. Staff is so friendly there too!
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Marcus
The room was clean and spacious. The complimentary breakfast was good.
Partner
2/10
Poor
15 Feb 2026
Daniel
Hallways in 4th floor didn’t have a/c. TV in room didn’t work, refrigerator also didn’t work to cool drinks. Phone to dial to front desk wasn’t working.
Business_and_leisure Family
10/10
Exceptional
11 Feb 2026
VICTOR
El personal muy servicial y la habitación limpia y amplia. Excepcional
Business_and_leisure
8/10
Excellent
10 Feb 2026
NOUREDDINE
No complaints
8/10
Excellent
06 Feb 2026
Sandra
Clean room, staff
10/10
Exceptional
03 Feb 2026
Rosemary
Room was clean, staff were friendly, and the breakfast was delicious.
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Kalunda
Amazing location not far from restaurants, gas stations and grocery stores. Friendly staff, breakfast was great and the room was clean and comfortable.
Business_and_leisure Self
10/10
Exceptional
02 Feb 2026
veronica
The studio for $100 a night was quite spacious. King size bed and a sleeper sofa. Bathroom was very nice with walk in shower and plenty of room.
This hotel is a great budget friendly place that has several restaurants in the immediate vicinity.
Partner
10/10
Exceptional
30 Jan 2026
Keith
Rooms clean, staff friendly, breakfast good.
Leisure Partner
10/10
Exceptional
26 Jan 2026
David
Our room was very clean and the staff was very professional, polite and courteous. The front desk stafe was great. Keyh and Brooke were very helpful and pleasant to deal with.
Leisure Partner
10/10
Exceptional
23 Jan 2026
Rhonda
My stay was excellent! The staff did an amazing job with keeping the hotel clean. And the breakfast was great! The manager Brooke was outstanding. She was very helpful and professional. She would definitely be the reason for staying at this location again!
Business Self
10/10
Exceptional
16 Jan 2026
Lanee
The bed was comfy, staff was friendly, and we would stay again!
10/10
Exceptional
11 Jan 2026
Biju
Property was very nice. Quite area
Leisure Partner
8/10
Excellent
11 Jan 2026
jing cheng
As expected
Leisure Family
8/10
Excellent
06 Jan 2026
Olakunle
Stay was great. Staff were friendly and courteous. More variety could be added to food. After couple of days, it became repetitive. Shops nearby were good.
Self
10/10
Exceptional
31 Dec 2025
WALTER
Clean rooms, breakfast was nice, and check in was fast and easy.
Friends_and_family Family
6/10
Pleasant
28 Dec 2025
Muawia
Staff was not helpful. Breakfast was awful.
Leisure Family
10/10
Exceptional
25 Dec 2025
Lori
Clean room. Friendly staff.
Leisure Pet
10/10
Exceptional
23 Dec 2025
Donna
The staff were super friendly, the hotel was clean. The location is amazing!! Will definitely be back
Business Family
6/10
Pleasant
22 Dec 2025
Kathryn
The toilet paper holder fell off the wall. Air conditioner was mediocre with no ability to set a temperature. Staff were running a loud vacuum cleaner in the second floor hallway at 930 PM, which woke my grandchildren.
Leisure Family_with_children
10/10
Exceptional
22 Dec 2025
Dubuclet
We checked in on December 18th late evening and the young lady at the desk was very nice and friendly. She was professional and was so willing to answer questions we had since this was our first visit. She made us all feel very welcome.
The rooms were clean and beds were comfortable.
The lady in the breakfast area was also very welcoming, the breakfast are was clean and well stocked not to mention the food was very good.
10/10
Exceptional
18 Dec 2025
Tanya
Friendly staff from the moment we checked in. Room was very clean and inviting. Felt like i was at home in my very own bed. Great free parking. Breakfast was delicious. Will stay here again when we visit.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Naomi
Staff were great. Accommodated our needs for handicapped room. Room was very clean.
Leisure Family
10/10
Exceptional
11 Dec 2025
Chelsey
Room was spotless and staff was nice
Friends_and_family Family
8/10
Excellent
09 Dec 2025
Celina
Safe area and very clean room.
10/10
Exceptional
06 Dec 2025
yunmei
clean room
8/10
Excellent
05 Dec 2025
Gabino
Great room and service
8/10
Excellent
05 Dec 2025
Tim
Breakfast was minimal but adequate. Rooms were clean and comfortable. Gym was adequate however 2/3 treadmills were out of service.
Business
8/10
Excellent
04 Dec 2025
Ali
Yed
8/10
Excellent
03 Dec 2025
Jill
Very clean, and great customer services
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Megan
Things were great
Partner
8/10
Excellent
01 Dec 2025
Sebastiane
The room was clean and comfortable. Two issues with my stay were not getting room service either day and the shower needs a bath mat, it’s extremely slippery.
Friends_and_family Family
4/10
Poor
30 Nov 2025
Christine
The hotel is very convenient to anyone attending an event at the Smart Financial Center. The room was clean and the bed very comfortable. My only complaint is regarding the front desk. She was not very friendly and did not want to accommodate our early check in request. I will be trying another hotel next time.
Friends_and_family Family
8/10
Excellent
30 Nov 2025
Rita
The room was clean and nice. My husband and I stayed two nights. The first night we noticed that there was only 1 large towel. My husband went to the desk and brought another one.
The second night, the room had been cleaned and straightened -- however, there was again only 1 large towel. My husband went back to the desk to obtain another towel. At that time we did not realize that also missing was the bath mat. We used washcloths for a bath mat.
Apparently the cleaning staff has not been well instructed on the towels needed for a room with 2 beds, so obviously multiple people.
Leisure Partner
6/10
Pleasant
29 Nov 2025
Mirza Bilal Ali
I stayed in a room with two queen beds, and the mattresses were not good—they dipped to one side and were not comfortable at all. There were also no bin liners provided, so I had to use my own.
Leisure Family_with_children
2/10
Poor
29 Nov 2025
Naima
The mattresses were so bad that we couldn’t sleep on either of the queen beds. When we complained to the staff on duty, she didn’t say a word.
Leisure
10/10
Exceptional
29 Nov 2025
Deema
Very clean, Spacious and bright room
Leisure Family
8/10
Excellent
28 Nov 2025
Denis
The staff was very courteous.
Leisure Family

Location & surroundings

Hampton Inn Suites Sugar Land Tx
218 Promenade Way, Sugar Land, United States

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Hampton Inn Suites Sugar Land Tx

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