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Heritage Inn Suites Houston/Sugar Land Trademark

Houston - TX · United States

13770 Southwest FwyView location

8.8/10Excellent1,412 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heritage Inn Suites Houston/Sugar Land Trademark

Located just off I-69, the Heritage Inn Suites Houston/Sugar Land, Trademark Collection by Wyndham, is 26 miles from William P. Hobby Airport (HOU) and 37 miles from George Bush Intercontinental Airport (IAH).

Enjoy complimentary breakfast, Wi-Fi, and parking, as well as convenient access to our gym, pool, hot tub, and 24/7 business center. This non-smoking hotel offers easy access to downtown Houston, including The Galleria, the Houston Museum District with its more than 20 museums, and the Houston Zoo.

For outdoor recreation, explore Sugar Land Memorial Park along the Brazos River or catch a Texans game at NRG Stadium.

Read more about this hotelShow less

With a stay at Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham in Sugar Land, you'll be a 4-minute drive from Sugar Land Town Square and 6 minutes from Smart Financial Centre at Sugar Land.

This hotel is 13.9 mi (22.4 km) from Reliant Stadium and 13.2 mi (21.3 km) from Reliant Park. Make yourself at home in one of the 133 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 32 Pet max weight (per pet) in lb is 70 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 35 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

AMF Stafford Lanes 1.8 km / 1.1 mi
Fort Bend Children's Discovery Center 3.9 km / 2.4 mi
CHI St. Luke's Health-Sugar Land Hospital 3.9 km / 2.4 mi
Sugar Land Town Square 4.3 km / 2.7 mi
Flying Saucer 4.5 km / 2.8 mi
Stafford Centre 4.5 km / 2.8 mi
Pinot's Palette Sugar Land at Town Square 4.7 km / 2.9 mi
First Colony Mall 4.8 km / 3 mi
Aerodrome Ice Skating Complex 5 km / 3.1 mi
Sugar Land Ice and Sports Center 5.1 km / 3.1 mi
Kindred Hospital Sugar Land 5.4 km / 3.4 mi
Constellation Field 5.7 km / 3.5 mi
Houston Methodist Sugar Land Hospital 6.1 km / 3.8 mi
Cullinan Park 6.8 km / 4.2 mi
Smart Financial Centre at Sugar Land 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
Show 16 more facilities & services
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Conference room
  • Business centre
  • Hot tubExtra charge
  • Breakfast
  • Early Check-in
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Basketball
  • Bowling alley
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 12 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 10 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Heritage Inn Suites Houston/Sugar Land Trademark

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKINGROO.2Q-NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Heritage Inn Suites Houston/Sugar Land Trademark

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Satellite TV
    • Toiletries
    • Alarm clock
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 10 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Heritage Inn Suites Houston/Sugar Land Trademark

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable4 photos

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Heritage Inn Suites Houston/Sugar Land Trademark

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heritage Inn Suites Houston/Sugar Land Trademark

8.8
Excellent
1,412 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Tracy
Great place.
8/10
Excellent
31 Jul 2026
Antwain
No power ports for phones in the room. We had to go to the lobby and use the hotels chargers. Also, the hot tub closes at 10 p.m and they are VERY strict about you being out at 10 on the nose. The front desk lady literally stood at the door watching to make sure of it! Weird, not the most friendly of staff either.
10/10
Exceptional
31 Jul 2026
Jennifer
All good!! No issues —would stay here again
6/10
Pleasant
30 Jul 2026
Brandon
Great for us for the one night we stayed.
10/10
Exceptional
30 Jul 2026
PARTHASARADHI
Had a pleasant stay. Didnt get time to use the pool or jacuzzi but looked clean enough.
2/10
Poor
29 Jul 2026
Aguida
The room was not clean, the towels were dirty, the laundry washer stopped working didn't even finish my load and the dryer didn't do well in drying the clothes (both looks old equipments)
Me and my family were not satisfied about our staying!
10/10
Exceptional
29 Jul 2026
Betty
Everything was clean and breakfast was excellent also staff
10/10
Exceptional
28 Jul 2026
Linda
No complaints
10/10
Exceptional
28 Jul 2026
Charles
I/WE Really Enjoyed Our Stay...
Actually Booking Another Stay As I'm Writing This....
The Staff Is So Amazing, Courteous & Friendly!!!
Next Door Is An Amazing Restaurant ( Pappasito's ) MUST GO !!!!
Pool/Hot Tub
OMFG

I'LL BE BACK!!!!!!!
6/10
Pleasant
28 Jul 2026
Patricia
Great parking access’s, very clean room breakfast tasty and fresh but not friendly they do their job but not sociable .
6/10
Pleasant
27 Jul 2026
Raymond
Staff was nice and helpful. Property was lacking. Aside from the pool there was really nothing there. No room service, restaurant and only one local place in walking distance.
10/10
Exceptional
26 Jul 2026
Daryl
The AC is not working properly but that’s my only complaint about this hotel. Also if you set your thermostat in the room they auto turn it back to 72.
10/10
Exceptional
26 Jul 2026
Julia
Room was clean, spacious, and comfortable.
8/10
Excellent
26 Jul 2026
Richard
Elevator was kind of slow.
Nothing out of the ordinary, not very spacious.
Breakfast was ok
10/10
Exceptional
26 Jul 2026
Ronald
Amazing. Will definitely be coming back.
8/10
Excellent
24 Jul 2026
Steven
Below average breakfast
8/10
Excellent
24 Jul 2026
Rosita
I like the breakfast., but this last time the A/C in the lobby and the breakfast place the a/c was not working, I recommended my sister and she told me the same thing_
10/10
Exceptional
23 Jul 2026
Silvano
My room only has 3 towels and one small one usually there are at least 5 big one and 2 small ones but I was able to get more from the front desk
10/10
Exceptional
22 Jul 2026
Kacey
Very good
8/10
Excellent
21 Jul 2026
Anthony
N/a
Partner
10/10
Exceptional
21 Jul 2026
Karen
Quiet. Nice pool. Conveniently located
Partner
8/10
Excellent
20 Jul 2026
Muhammad
​Clean stay, but frustrating Wi-Fi policies. We stayed for a week and had a great experience overall, the property was clean, tidy, and excellent. However, the internet setup was a major hassle. Connecting required creating an account on the Wyndham website, which only gave us free access for 5 days. Having to pay for Wi-Fi for the remainder of our stay was disappointing and overly complex.
Family_with_children
10/10
Exceptional
20 Jul 2026
Iris Roselle
Nice property and clean. The staff is helpful
Family_with_children
2/10
Poor
19 Jul 2026
Syed
I Enter the Property, i immediately checked out as it wasnt may be what i was expecting, but for me as Asian it wasnt the place and th atmosphere wasnt pleasant at all.
Self
10/10
Exceptional
19 Jul 2026
Chris
Good breakfast
Self
10/10
Exceptional
17 Jul 2026
Hector Jose
Muy limpio y muy bien lugar para pasar la noche o algunos días. Cuarto amplio.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
Yolanda
This is my second time staying at this hotel , it’s clean and cozy & Also the breakfast is really good . I would definitely recommend
Friends
6/10
Pleasant
17 Jul 2026
Daniel
Room not cleaned regularly . Breakfast options were minimum. Older building but website showed it to be excellent.
Self
2/10
Poor
16 Jul 2026
Witon
The lobby AC and hallway AC was broken we had a personal situation come up and had to check out early they didn't give back our money yet and maybe not still wait and Expedia left it up to the hotel still trying to get a refund I asked the staff at the front desk for a copy of out check out we got nothing now we have to get the bank in involve
Family
2/10
Poor
15 Jul 2026
Charles sanders
Toilet commode drained slow… had to use plunger rm #525

Room #525 did not work
Friends_and_family Family
8/10
Excellent
15 Jul 2026
Kemi
the bed rest need to be changed and aile fragrance need changed it smells off
6/10
Pleasant
14 Jul 2026
Linda
Located in nice area.Parking was good. They accept pets, which we needed. However, one of the sheets on one of the beds in our room had a huge stain on it. We didn't go down to breakfast.
Pet
8/10
Excellent
14 Jul 2026
Ronald
The hotel is adequate for a short stay , the front desk personnel was excellent , free parking , average breakfast .
Family
4/10
Poor
13 Jul 2026
Amit
Had very bad experience. Would not recommend this property due to poor customer service
10/10
Exceptional
13 Jul 2026
Lenora
Close to the Highway, Restaurants and Wal-mart.. This will be our go to hotel whenever in the area.
Partner
8/10
Excellent
13 Jul 2026
Xavier
Its a great hotel.. but it was 30 mons away from where I was trying to be.
Self
10/10
Exceptional
13 Jul 2026
Melanie Jade
Was simple and great!
Partner
4/10
Poor
13 Jul 2026
KARIM
I had a mixed experience at this hotel. As soon as I walked into the building, it felt like an oven in the Houston heat. I was informed that the central A/C had broken down. Unfortunately, the A/C in our first room was also weak and couldn't cool the room properly. The staff did move us to another room after some time, and while the A/C there was slightly better, it was still not satisfactory.

On the positive side, the hotel was clean overall, the staff was very friendly and helpful, and the breakfast was good. However, I did notice a few small roaches running around in the lobby, which was disappointing.

I appreciate the friendliness of the staff and the decent breakfast, but due to the A/C issues and pest concerns, I would not choose to stay here again.
Family_with_children
2/10
Poor
12 Jul 2026
Daniel
AC doesn’t work every time I’ve gone there (3-4 times ac is always out)
Self
8/10
Excellent
11 Jul 2026
Anh
Building and room need some renovations special the carpet. However they keep thing neat and clean.
Family_with_children
10/10
Exceptional
10 Jul 2026
Jair
Todo muy bien
Self
10/10
Exceptional
10 Jul 2026
Jair
Todo muy bien
Self
6/10
Pleasant
09 Jul 2026
Muhammad Mustafa
Overall a good place to stay with a bit of a cockroach problem.
Partner
6/10
Pleasant
09 Jul 2026
Phuonganh
The room was okay. The towels were dirty with stains. The staff was kind and helpful. It's ok place to stay for a few days but the price is not worth it. It pricy for the condition and the cleanness.
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Silvano
Staff at the desk were very professional they checked me in with no problems. Room was clean, smelled good and the temperature inside room was nice and cool. I’ve been to other places where it is hot inside and you have to wait awhile before it cools down. Parking was easy and plenty of spaces.
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Mileika I
Clean and spacious room.
Family_with_children
8/10
Excellent
07 Jul 2026
Jennifer
Definitely not to upgraded from the drury. The ac was out in building - so hot in the hallways - if the ac wasn’t blowing in the room it got hot. So I was either freezing or sweating. I’m sure this was a one off. The bed was so comfortable but the rest needs some tlc.
10/10
Exceptional
06 Jul 2026
Alyssa
The room was very clean and comfortable. The staff was very helpful and were able to accommodate us with an early check in very last minute. The breakfast was a standard hotel breakfast but it tasted good! The pool was open until 10 pm which was nice. It is around a lot of different places with an AMC about 10 minutes away. Easy and close parking to multiple different building entrances.
Partner
10/10
Exceptional
05 Jul 2026
Samreen
Everything was excellent
Family_with_children
6/10
Pleasant
05 Jul 2026
Theo
There was no A/C in the lobby, so it was hot at breakfast. The headboard in our room was made of some material that was flaking off and getting into my wife's hair.
Partner
10/10
Exceptional
04 Jul 2026
Ernest and Yuliana
Thank you! It was a great stay!
Family_with_children
10/10
Exceptional
03 Jul 2026
Mathew
Great start
Self
10/10
Exceptional
02 Jul 2026
Fernando
Im a frequent customer here and will continue to do so
Business
4/10
Poor
01 Jul 2026
Keith
Hotel air was not working the entire time? Room air was but hotel environment was horrible!
Self
4/10
Poor
30 Jun 2026
Keith
AC in lobby and hallway is broken. Hotel overall is just dated. The staff was beyond useless. Two rocks from the landscaping would do a better job. Tried to check out a day early, 2 different employees could not understand my request and needed the manager to review. The manager wasn't there but was working from home.
Family_with_children
10/10
Exceptional
29 Jun 2026
Chanh
Everything is good, but the air conditioning system
Partner
8/10
Excellent
29 Jun 2026
Peter
Clean room, quiet halls. Good place for a short stay.
6/10
Pleasant
29 Jun 2026
Brandon
Staff was great. Lobby and hallways were very hot, AC must've gone out. Parking was easy. Room was just ok.
Partner
6/10
Pleasant
28 Jun 2026
Ayanna
AC in hallways was not working.
Mouldy smell bathroom
Family
8/10
Excellent
26 Jun 2026
Casey
Clean and neat stay. Nice breakfast.
Self
8/10
Excellent
25 Jun 2026
Tammy
This is an older property, but i was clean, functional, affordable and easy to get to. The A/C in our room worked fine, but the A/C was not working in the common areas of the hotel during our stay. Although we didn't use the pool during our stay, it looked well kept and inviting.
Family
8/10
Excellent
22 Jun 2026
Carl
The room was clean and everything worked as it should. The pool was clean and functional and a good feature was that half was under cover and in the shade.

Breakfast was disappointing. Decent layout and clean and generous but VERY bland. Also , supplemental cooling units were in the lobby and dining area. Not bad but a abit of a distraction.
Friends
6/10
Pleasant
20 Jun 2026
Leonard
Ok
Friends
10/10
Exceptional
20 Jun 2026
Lori
The food was good
Family
8/10
Excellent
19 Jun 2026
Tonton Bosh
Everything was okay, thank you
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Jan
The property is great. They have a soft drink dispenser down at breakfast which really makes it nice. The only downside were the hallways; not air conditioned. It is very noticeable when entering or exiting the room.
Family
10/10
Exceptional
18 Jun 2026
Armando
Great hotel, would say again!
Self
10/10
Exceptional
17 Jun 2026
Christopher
Room and pool were clean. Very warm in the hallways but rooms comfortable.
Partner
8/10
Excellent
17 Jun 2026
angelo
The only complaints inning this trip are as follows:
-lobby was hot with no AC
10/10
Exceptional
16 Jun 2026
Huzefa
Great hotel to stay with family ! Very clean
Family_with_children
10/10
Exceptional
16 Jun 2026
Robin
Clean room, coffee bar open all day, good staff. The location was accessible.
Friends_and_family Family
6/10
Pleasant
15 Jun 2026
Nizam Al
No ventilation in Hotel bathrooms.
Family_with_children
10/10
Exceptional
15 Jun 2026
sathishkumar
Nice location and well maintained
Family_with_children
10/10
Exceptional
15 Jun 2026
Amanda
Great overall! Hallways AC was struggling but room was nice and cool. Great stay for the price and location for the event we were attending. Breakfast was fine, not out of this world, but did the trick! Clean, comfortable, convenient!
Friends_and_family Family
8/10
Excellent
14 Jun 2026
BARBARA
Stayed here 2 nights. The pillowtop beds were very comfortable but the pillows were just ok. The room was clean and had a mini refrigerator and microwave. The bathroom was clean however the diagonal toilet set up was odd and trouble some in shutting the door. All in all the hotel was convenient to our needs and clean. Not sure if I would stay again other then the comfortable beds. Just remember nothing in this world is perfect.
Partner
10/10
Exceptional
14 Jun 2026
Campo
Great location and service
Friends_and_family Family
6/10
Pleasant
13 Jun 2026
Tara
It was very hot in the lobby and hallways. The freezer wasn’t working in the pantry and we purchased a melted ice cream cookie sandwich. They did refund it though. Overall it was okay, but we likely wouldn’t stay there again.
Partner
6/10
Pleasant
12 Jun 2026
Travarvis
only stayed two nights but no one cleaned my room or brought fresh towels.
Self
10/10
Exceptional
12 Jun 2026
Arnel
Everything is good, clean and staff friendly and honest.
Partner
10/10
Exceptional
11 Jun 2026
Maxwell
Great location
Self
8/10
Excellent
09 Jun 2026
Alexander
nice and quiet neighborhood
Family
6/10
Pleasant
08 Jun 2026
Patricia Anne
The property was fine with its clean rooms and retro design. However, the air conditioning was not functioning properly in the halls and libby areas. It was sweltering with 90 degree days outside. Also on one of the nights we stayed, the fire alarm went off at 10:45 pm. All of the patrons had to wake up, go outside and, unfortunately, no explanation was provided.
Family
4/10
Poor
08 Jun 2026
Eddie
The room was decent. Not the best room I have stayed in but definitely not bad. As always the water pressure could be better like most places. Where I give the hotel a poor grade is the fact most of its elevators were down and the AC in the lobby was not working. It felt like a sauna outside and that felt better than the hotel inside. Very hard to enjoy breakfast while you are sweating all over the place. All in all if those things would get taken care I would have no problem recommending that hotel for the price.
Self
10/10
Exceptional
08 Jun 2026
Fernando
Good experience, we’ll definitely be back
Business
2/10
Poor
07 Jun 2026
Melvin
Property room hallway were hot
Self
8/10
Excellent
06 Jun 2026
Craig
Thank you. It was a pleasant stay.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Kerem
Clean rooms. Good breakfast. Good location. No complaints for a business trip
Business
10/10
Exceptional
05 Jun 2026
Takia
We had an amazing stay at the Heritage! We enjoyed the pool and hot tub. The breakfast good fas far as hotel breakfast bars go. The staff was friendly and helpful. I will definitely book here again on my next visit.
Friends_and_family Family
6/10
Pleasant
04 Jun 2026
Juarnetta
Hallways are extreme hot, lights went out, no ice chest but friendly service
Family
6/10
Pleasant
03 Jun 2026
Nazlin
On arrival on the May 30/we we were asked what day we would like our room cleaned. So I told her that June 1 St would work for us. We went out and came back at 4pm and our room was not cleaned . No one showed up for the rest of the evening . So why bother asking when we want our room cleaned? Next day for breakfast I noticed all the bananas were extremely soft and rotten inside. I asked the kitchen staff if I could have some decent bananas and showed her the rotten ones. She goes oh I did not put these and takes all of them and throws them in the garbage. Next she brings out few more from the kitchen which were in the worst shape then the ones she threw out. How can you serve rotten fruit to your guests - extremely disappointed- will never stay there again.
Partner
10/10
Exceptional
03 Jun 2026
Shameka
Everything thing was great! Property was very clean. Pool was clean and open.
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Roseann
Good night sleep but felt bad for other guest that got the car broken into..
Friends_and_family Family
8/10
Excellent
02 Jun 2026
DARRYL
I traveled with a dog, so the hotel worked well at a good price. The carpet was old and stained, so that didn’t look so nice, but the place was otherwise clean. Stairwells smell musty and elevators buzz too much but they worked just fine. Hallways were too warm (summer time), but ac kept the room nice and cool. Breakfast was very basic, but it was kept refilled. Grounds were clean. Pool and hot tub seemed to be clean and working. Staff were all polite and helpful. TV worked ok. Room had a beverage cooler, not a fridge or freezer. Handy ice machines and laundry. Plenty hot water but pressure just adequate. Super location with easy access to freeway and very decent business environment around. No frills but felt safe. Would stay again if traveling with a dog.
Pet
2/10
Poor
02 Jun 2026
Kadijah
The property was severely outdated and not well kept. The carpet was fraying at the entry way to the room. There were uncovered electrical outlets. The space was much smaller than it photographed.
Family_with_children
8/10
Excellent
02 Jun 2026
Simon
Good
Partner
6/10
Pleasant
01 Jun 2026
Sheba Susan
Breakfast was fabulous, I was really impressed with that. The room was small and no ventilation in the bathroom. But it was close enough to where we needed to go and local shops to help fill in gaps were nearby.
Family_with_children
4/10
Poor
31 May 2026
Sudan
Rooms were never cleaned, even after asking
10/10
Exceptional
31 May 2026
Noe
Yes . Well recommended
10/10
Exceptional
29 May 2026
Melisa
Excellent staff! Rooms are very clean and bed is super comfy. Totally recommend!
Partner
10/10
Exceptional
29 May 2026
Melisa
As always the employees are extremely nice and welcoming. Room was clean, bed is very comfortable and breakfast is good. I’ve been staying about once or twice a month at this hotel. Totally recommend!
Partner

Location & surroundings

Heritage Inn Suites Houston/Sugar Land Trademark
13770 Southwest Fwy, Sugar Land, United States

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Heritage Inn Suites Houston/Sugar Land Trademark

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