Name: OYO Hotel Houston Southwest I-69
Address: 9638 Plainfield Street, Houston, 77036, US

8/10

Excellent

27 Jul 2026

Henry

The staff was nice and helpful.My room was clean and comfortable.

6/10

Pleasant

11 Jul 2026

Sammy

It was a nice place to spend quality time

Friends

2/10

Poor

29 Jun 2026

Elisha

Unsafe for a girl to stay at alone was followed after I checked in to a man asking me to come to his room, bad neighborhood burn holes in the covers. I would not double back.

Self

6/10

Pleasant

23 Jun 2026

Ricardo

I just needed to stay for one night on the double bed suite and my only complaint was the dirty carpet and the size of the room. It was a little bit too tight for my opinion for a double bed, but will return for the price. Very good price very friendly staff and very safe and affordable.

Friends_and_family Family

2/10

Poor

23 Jun 2026

Bilal

.

Self

2/10

Poor

21 Jun 2026

Joseph

They could not find my reservation so stayed with a different hotel

6/10

Pleasant

25 May 2026

Evelyn

Llegamos minutos para 12:am muy cansados ,La habitacion huele a viejo,
El cubre colchón estaba manchado la colcha tanbien tenia mancha en medio. Y no la pudimos usar, pero al siguiente dia le dije a trabajadora y le dije que las sabanas estaban sucias, y el dijo que no era sucio, que era mancha, pero las canbio
el sofa estava sucio oh manchado,seria bueno que hagan canbios de las vosas mas visibles

Self

4/10

Poor

19 May 2026

Wilmer

Siempre que voy me dan la habitación más descuidada no es primera vez el de resección que estaba cuando llegué es bien pedante mal encarado

Self

2/10

Poor

25 Mar 2026

Betty

Staff lied to me no room available e xcept.smoking. waited almost 2 hours for a room.to be available . Did not happen, I asked for a refund. Was told refund would be processed. Received an email yesterday stating refund Denied . So I am paying for room that was not available.

Self

4/10

Poor

24 Mar 2026

DeAndre

The

2/10

Poor

23 Mar 2026

Glenna

The AC unit did not work, and ai froze all night. I literally had to sleep in two jackets, and the refrigerator did not work! So my food spoiled as well.

Partner

10/10

Exceptional

14 Mar 2026

Isaac

Clean room likes aways. Awesome staff. I love staying here when I'm in town for work. My Home away from Home.

Self

2/10

Poor

12 Mar 2026

Carolina

When I arrived they didn't have a room available for anyone who booked online but chose to pay in person. Front desk clerk told me my stay was canceled but I did not receive a singular call nor email, and my booking was not canceled on the app. Horrible experience.

Partner

6/10

Pleasant

28 Feb 2026

Shante

It was ok . Rooms were clean . Are not to safe .

10/10

Exceptional

06 Feb 2026

Vontashia

8 out of 10. Rooms are relaxing

Leisure Family

2/10

Poor

03 Feb 2026

Wilmer

La primer habitación que me dieron no funcionaba la llave y la segunda me dieron una para personas discapacitadas el egredon estaba sucio habían muchas cucarachas pésimo

Business Self

8/10

Excellent

31 Jan 2026

Mutiu

Staff

Leisure Self

10/10

Exceptional

23 Jan 2026

Dennis

The staff was helpful.

2/10

Poor

17 Jan 2026

Jaden

Everything was bad and then I went back and I was red listed for no reason at all

Self

4/10

Poor

11 Jan 2026

Mick

The guy present when we checked in seemed to wish we'd go elsewhere., and there were several times I wish we had.
This fellow took forever to confirm the paperwork and ready a key. Key didn't work so hiked down the stairs and the length of the hotel to rouse him. He walked us to the door and then did open the door -- after battering at the door with a heavy tool of some nature.
The commode often sounded like a heavy-caliber machine gun when it was flushed. Not always, but often.
The bed, mattress, bedding was flush against the air heater/cooler. It did not burn while we were there.

Leisure Partner

2/10

Poor

05 Jan 2026

Lazarina

For your safety and convenience there are many much better places in this area. Bathroom equipment is cheaply made with rusty sharp fasteners protruding around shower cabin. The shower door cannot be opened easily and cannot stay close when taking a shower. it's broken. The sink is like made for smurfs or kindergarten size people. Pillows, towels...all look like previously used and never washed.
The check-in service was good, thought. But only the check-in.

8/10

Excellent

28 Dec 2025

Michele

They was very friendly

Business_and_leisure Partner

8/10

Excellent

17 Dec 2025

Samantha

Good place to stay. I just wish they would fix the bug problem & update their furniture.

2/10

Poor

17 Dec 2025

Marlon

Pesimo

6/10

Pleasant

06 Dec 2025

Deon

Room was clean but not refrigerator or microwave. That was my only problem

Business

10/10

Exceptional

04 Dec 2025

James

Great place to stay no pool but tv refrigerator and microwave great stay

Self

4/10

Poor

24 Nov 2025

Rene

The only good thing about this hotel was the lady that checked me in.
The room was nasty, needed cleaning and smelled bad.
I didn't even shower there.
Would have left but was super tired.

4/10

Poor

24 Nov 2025

Sandra

I had to rate it low due to how cheap the bed and blankets are. They were able to accommodate me another room when the original room I booked has a strong sewage odor. Maybe it’s normal in tx, but there’s roaches. It’s relatively cheap place and very dirty environment. I would not recommend. But it was close to bellaire

Business Self

2/10

Poor

22 Nov 2025

Shante

Bad area. And the front office be tripping over nothing . To much going on here

10/10

Exceptional

21 Nov 2025

Marlon

Ba

Self

2/10

Poor

15 Nov 2025

Alexa

Would have given a zero. They scammed me out of $200 by cancelling my reservation after I told them not to. Never saw the room, but the property was scary with a broken-down security car in the parking lot and heavy plexiglass window for check-in. Unpleasant staff.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Jada

It was nice

10/10

Exceptional

09 Nov 2025

Anthony

The motel is run down and old as hell but service was excellent. The lady who took care of us was a happy soul and i loved that part.

Business Family

10/10

Exceptional

05 Nov 2025

Terrill

It’s well worth the money

10/10

Exceptional

05 Nov 2025

Terrill

Room was spotless, no bugs

2/10

Poor

30 Oct 2025

Daniel

Waited for 20 minutes at front desk before someone came. Room was not very clean, mold in shower, hole in bathroom wall, and power went out about 9pm and came back on at 11 pm. Hotel was the only thing with no power. Surrounding businesses had lights still on.

Business Self

6/10

Pleasant

26 Oct 2025

Eric

There was no elevator. I carried my luggage three flights of stairs. The security was rude and didn’t speak English.

6/10

Pleasant

26 Oct 2025

Calvin Gui Yang

Good

10/10

Exceptional

16 Oct 2025

Valentine

Good

8/10

Excellent

07 Oct 2025

Terrill

The pool was awesome

Business_and_leisure

10/10

Exceptional

05 Oct 2025

Terrill

The rooms were clean and the staff was great.

Business_and_leisure Self

10/10

Exceptional

04 Oct 2025

Terrill

Very nice pool

Business Self

10/10

Exceptional

29 Sep 2025

Henry

The property was clean ,comfortable and quiet.

6/10

Pleasant

19 Sep 2025

Maria

Roaches in my bed on me !
Housekeeping didn’t clean the toilet ever when in my room

Business

6/10

Pleasant

19 Sep 2025

Maria

Not clean

Business

10/10

Exceptional

16 Sep 2025

Jose

good to stay

Leisure Family

6/10

Pleasant

03 Aug 2025

Deborah

Unsafe surrounding

The place was not up to part. The hotel didn't looked safe. I had my two granddaughters 7 and 9 I was charge extra for them.Check out time at 11:00 am they didn't knock and was walking in at 10:00 to clean the room.

Friends_and_family Family

2/10

Poor

21 Jul 2025

Sarwar Khan

The place was dirty as a crap which difficult to relax and stay.
The room was full of cockroaches and bugs.
Never had this bad experience with these hotel.

Please remove this hotel even as listing in Expedia app.

I have the videos and pictures as well which I showed to the stuff but never took action.

Leisure Partner

6/10

Pleasant

14 Jul 2025

Elijah

U get what u pay for

2/10

Poor

29 Jun 2025

Renee

No. Just no.

It was a run down flop house. I highly suspect there is traficking out of there. The door to our room couldn't open and it didn't seal. Room was full of mosquitos. There were no towels. It felt like a punishment huat being in the room. Not as represented. We left and found somewhere else to stay. Don't go there.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

gerber

Nice

Business_and_leisure Self

2/10

Poor

02 Jun 2025

Keith

There was roaches I didn’t get to stay. I ended up leaving.

Self

2/10

Poor

12 May 2025

Geary

In my previous stay the room i was given had no security dead bolts in the doors and i gave them a negative reporting on this safety issues. When went to check in the following week the manager said my truck stinks and would not check me in

Business Self

2/10

Poor

12 May 2025

Geary

I parked my truck in front away from other patrons. I do this because my truck is used for farm work the manager would not check me in because they said my truck smelled. In feel like this was retaliation because of the negative review in gave the hotel from my previous stay. The roam had no security dead bolts on the door

Business Self

6/10

Pleasant

04 May 2025

Adof

Average

Business_and_leisure Friends

10/10

Exceptional

29 Apr 2025

Matthew

Good place for the price

Leisure Self

10/10

Exceptional

24 Apr 2025

Manuel

So far this hotel has gotten me out of the pinch. It's very basic but a comfortable place to stay in.

Leisure Self

6/10

Pleasant

21 Apr 2025

Geary

In room door security

6/10

Pleasant

21 Apr 2025

Geary

There were no top door bolts on the front door nor the shared door in the room

Business_and_leisure Self

6/10

Pleasant

21 Apr 2025

Geary

There were no security top lock on the front door nor the shared middle door to the next room

Business_and_leisure Self

8/10

Excellent

18 Apr 2025

Geary

Quick and easy for check-in and extending stay

Business_and_leisure Self

10/10

Exceptional

09 Apr 2025

Manuel

The room was really nice. It was quiet. I slept well. Would go back again when needed.

Business_and_leisure Self

2/10

Poor

05 Apr 2025

TERYCK

didnt

4/10

Poor

02 Apr 2025

Jordan

Got in the room there was roaches in here had a funny smell

Leisure Self

2/10

Poor

21 Mar 2025

Anthony

Trash

4/10

Poor

20 Mar 2025

Waymon

The property looks old and worn out.

2/10

Poor

10 Mar 2025

Kenneth

Roaches everywhere. Don't stay there. They are even in refrigerator

Leisure Friends

2/10

Poor

09 Mar 2025

Havugimana

They kicked me away and told me that it was full and I paid the money I had n now I’m spending a night in my car after driving the whole day from Illinois to Houston

10/10

Exceptional

04 Mar 2025

Lee

Great

10/10

Exceptional

27 Feb 2025

Kari

You would be glad after stay there.

Business Family

8/10

Excellent

24 Feb 2025

Geary

It was a good spot to stay. Security really helped with the neighborhood

Business_and_leisure Self

10/10

Exceptional

22 Feb 2025

Lee

Good place

10/10

Exceptional

22 Feb 2025

Lee

Good place

2/10

Poor

17 Feb 2025

Nadav

Day did not let me in!
They pulled out a red flag with my id.
With other girl . They couldn’t say what I did. I never stayed there. I once put my id for one guy worked for me that stayed there though back then I didn’t hear anything about a problem.
They didn’t let me in at 1:30-2am.
Day did not help with the refund

Business Self

2/10

Poor

15 Feb 2025

Ricardo

Cheap room but it’s not as pictured!!!

The price service charge was added without my knowledge. The description said all service fees included which they weren’t. The pics of the listing were way off. The ceiling literally was coming down and would fall off when you lifted it. The staff were great and the cleanliness was great but the paint was peeling the hot water in shower didn’t work. I had use the sink “military bath”. It was pretty quiet and I slept well just know those are outdated pics

Self

10/10

Exceptional

25 Jan 2025

Chinedu

The staff were truly genuinely kind people. We were only there one night but i would recommend this hotel before i ever recommended any other hotels in the area.

10/10

Exceptional

18 Jan 2025

Matthew

Easy check in. Quiet night. Room was a little cool without a heater working but that's the worst of it. No complaints

Leisure Self

4/10

Poor

04 Jan 2025

Verified traveler

OYO Hotel

Upon arrival I had to wait a couple minutes in the front lobby but was then greeted by a nice lady who checked me in. She gave the room 228 if I remember correctly and needless to say this room was in horrible condition. The key reader for the door wouldn’t even work properly and surprisingly the staff members were walking around the property right as I was trying to enter. It finally had flashed green so I tried to open the door but it still remained shut. This was when a staff member came up and took over from there and eventually got it to open. There were roaches, the microwave did not work and the room smelled like it had smoke in it but not of cigarettes. The restroom was leaking and felt humid inside and as the night went on the door continued having problems to open. The lady who checked me in even came up to open the door for me again when I requested a new key because it kept flashing red. Also another red flag was when asked if someone was going to be in the room with me they wanted that persons ID but I can’t provide something I don’t have so that was left alone. Out of a 1-10 rating I’d give 4.5/10

Friends_and_family Friends

2/10

Poor

31 Oct 2024

Taufik

Overall all terrible

Business Self

2/10

Poor

31 Oct 2024

Taufik Abdul

Nothing that I lie like or anything unique and it’s just dirty and rusty

2/10

Poor

31 Oct 2024

Tonya

Run down hotel - bad location

This hotel is placed in an extremely bad and unsafe location. This area is known for prostitutes walking the streets. Even though there are attempts to detour the prostitutes by law enforcement, the hotel itself is very run down and not upkept. It only have a stairway of up to 3 floors which do not consider persons with disability. Entering the room makes you not want to be there and enjoy your stay because of the interior/exterior conditions of the place. Definitely will not return!

Partner

10/10

Exceptional

20 Oct 2024

Akintunde

Let pressing iron being in all rooms

6/10

Pleasant

16 Oct 2024

Thino

Carpets is very old, smelling, very dirty, they're needed to be change. Some of cockroaches under beds, behind the cabinets, chairs and under basin.

Leisure Family

10/10

Exceptional

13 Oct 2024

JERSON

Good service

Business_and_leisure Family_with_children

4/10

Poor

09 Sep 2024

Shaziah

The space was fine for the time being, but the light in the bathroom did not work and the floor was dirty. There was also roaches coming out of the furniture, very disgusting especially when I had a toddler around.

Leisure

10/10

Exceptional

06 Sep 2024

Keith

Good.

8/10

Excellent

05 Sep 2024

Monsur

The rooms are not really bad but the environment need renovation

10/10

Exceptional

13 Aug 2024

Andre

Could have been better

Had roaches. When I did let housekeeping in they didn't clean the toilet, the shower nor did they sweep or mop the floors. The mattress was also in need of being switched out.

Partner

2/10

Poor

10 Aug 2024

Jeffrey

I been staying for many days on this hotel and i was refused service by the hotel lady manager because i was saying that I was giver $60 room.rate on Aug. 8-9.
I told her thats the room rate for single bed?
But she said its $70.
I have a receipt fod $60.
Now i came nack tonight i was refused service because the lady stafd Mexican was racists against asia people

Business_and_leisure Family

10/10

Exceptional

05 Aug 2024

Daniela

I can honestly say the staff here is amazing. They are polite and friendly, but most of all they are willing to work with you and that's what I appreciate the most.

Family

10/10

Exceptional

04 Aug 2024

Yonatan

Everything just as expected thanks OYO

Business_and_leisure Friends

8/10

Excellent

04 Aug 2024

samantha

You get what you pay for! It wasn’t as bad as the reviews made it seem! The shower was nice the beds were clean, the room had a fridge and microwave! The lady at the front desk was polite! The area does smell very dank but that didn’t bother me

Leisure Friends

10/10

Exceptional

03 Aug 2024

Yonatan

Everything went alright

Business Friends

8/10

Excellent

26 Jul 2024

Vanessa N.

The hotel was quiet and in a good spot of Houston. You want a cheap clean hotel is the \"center of Houston\", this a good hotel. The property could use some renovations, and I wish they had a did a better job with providing cleaner towels, three of my towels had like black stains on them.

Business_and_leisure Self

10/10

Exceptional

21 Jul 2024

Alina

I would come again

My stay here was peaceful and friendly. I was able to put my vehicle with my belonging in the truck safely no theft whatsoever. Also there was security guard in the night time that’s as very active which made me and my fiance feel better. I would stay here again ! Clean restroom, big comfortable bed, refrigerator works perfectly & microwave as well. Air conditioning was good. No smell or stains everywhere it was great for its price and area!!

Partner

10/10

Exceptional

20 Jul 2024

Ulugbek

Not bad, but I saw there some cockroaches.

2/10

Poor

20 Jul 2024

Michael

Bad experience

Bad experience

Self

2/10

Poor

17 Jul 2024

Lisbet

Una experiencia Horrible

Una experiencia horrible, hotel de reubicación ya que mi reserva al llegar estaba sobrevenida, no tenían habitación disposable. Me enviaron a un hotel con las peores condiciones que jamás he visto, cucarachas pequeñas por donde quiera, sabanas con quemaduras de cigarro y las camas y almohadas en pésimas condiciones. Sábanas sucias, mal olor, sin palabras para explicar la sensación de entrar ahi Debería estar cerrado

Business

2/10

Poor

14 Jul 2024

Shelyce

It’s a no!!!

I did not stay there. I walked in and out. It was dirty and unbearable for human to stay in there. Service was possible lady sleep in back took 30 mins to come and check us in . Calling phone while waiting in lobby for service. Next to truck stop prostitution in that hotel just not a good look or vibe for visiting Texas

2/10

Poor

14 Jul 2024

Francisca

The entire place was dirty and
Old. The Ac was noisy all night and opening the door is another struggle. They gave me a single bed after I booked a double bed, so I had to walk back to the front desk with my stuff. I couldn’t sleep another night there so I just, despite not being able to cancel. Definitely won’t be going back.

Business_and_leisure Family