Home2 Suites by Hilton Houston Westchase

United States , Houston - TX
Houston, 3125 Wilcrest Dr
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100 reviews shown

10/10

Exceptional

22 Apr 2026

Pedro

Great location and service . The hotel is next door to a small recreational area - perfect for kids and pets. Nice walk with stationed security. Library on the other side of area. I would recommend this place because it’s in a business area so it’s secure and in a very nice area. Hotel is equipped with pool, gym, nice lobby and breakfast.

10/10

Exceptional

22 Apr 2026

VANESSA

We were only in Houston 2 nights. This hotel was so great. Quiet, Clean, and every staff member I came across was super friendly. The breakfast was also great. My husband and I took advantage of the Gym and that was also very clean, and they have quite a bit of equipment to use. Highly recommend.

Family

10/10

Exceptional

21 Apr 2026

Nancy

Nice spacious clean room

Family

10/10

Exceptional

20 Apr 2026

Christopher

Hotel staff were amazing and very friendly/ helpful during my stay. Our room was exactly how I imagined it’d be! Clean and comfortable. Would definitely stay again.

Friends

10/10

Exceptional

15 Apr 2026

Ramon

Very good breakfast, great staff,clean room,good location

10/10

Exceptional

13 Apr 2026

Jean

Front desk staff Ruby made our stay more than welcoming❤️

4/10

Poor

10 Apr 2026

Chun On

Breakfast menu is very limited. Cleaning services did not come when you ask them. Checked in with my name and checked out with different name. Staff blamed on Expedia which I know it's not true.

Family_with_children

10/10

Exceptional

06 Apr 2026

Dean

Hotel is older and breakfast is very basic. However, Staff is beyond wonderful. The gym is also very good for a hotel. Back to the staff, they were super helpful, polite, gracious, and went out of their way for guests. We will be back.

Partner

10/10

Exceptional

05 Apr 2026

Bre

No cooktop to cook on but room was nice

8/10

Excellent

04 Apr 2026

Megan

Loved all the staff. Rooms were spacious.

Friends

10/10

Exceptional

02 Apr 2026

Dominiquea

Yes everything waa great. I have no complaints and i will definitely be back.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Anna

Clean room Clean pool
Nice staff

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Mandana

Clean room with a refrigerator and dishwasher in the room, which was very convenient. The staff were polite and helpful, though a warmer, more welcoming attitude would have made the experience even better. Breakfast and the overall breakfast service could use some improvement.

Family_with_children

6/10

Pleasant

21 Mar 2026

Simon

Clean easy to get to. Breakfast can use some work as it is behind a curtain and limited eating chairs and tables.

Partner

10/10

Exceptional

21 Mar 2026

Alberto

Yes

Family_with_children

10/10

Exceptional

20 Mar 2026

Lyddalyn

💯

10/10

Exceptional

17 Mar 2026

Jonaiyah

Chaundra and Jaylen were awesome. Miss Chaundra was very attentive and even assured my birthday and experience were great during my stay. The fire pit was my favorite place to lounge. There was one cleaning lady who wasnt that nice but I will say the hotel was very clean. Even the manage was great and offered recommendations for things to do and see. Can't wait for my next trip to Houston because I will be staying here again!

Friends

10/10

Exceptional

15 Mar 2026

Penny

This hotel was very clean and the staff was awesome. The location of the hotel was great also. I would like to give a special thank you to Jaylen he made sure that our stay was top notch he is greatly appreciated. Also thanks to Rudi she was very sweet check out was quick.

8/10

Excellent

15 Mar 2026

Jacqueline

Our room was very clean and comfortable. When we arrived we had to wait with others while the front desk staff waited for the cleaning staff to get a list of rooms that were ready. Other than that, all went well.

Partner

10/10

Exceptional

13 Mar 2026

Cristobal

Great hotel.

8/10

Excellent

11 Mar 2026

Maria Fernanda

Good!

Family_with_children

10/10

Exceptional

02 Mar 2026

Joey

Immaculate and most of all staff was phenomenal!!

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

John

Nice amenities, room was clean. HVAC unit in room was fairly quiet. Breakfast area adjacent to the lobby was clean and well stocked. Good buckwheat ‘make yourself waffles!’!
Price was reasonable also.
Overall ‘A’ grade!

10/10

Exceptional

20 Feb 2026

Ryan

Rooms were clean and comfortable.

There's a nice park next door with walking trails, dog park, and children's playground.

The only down side of the hotel is that the walls and doors are lacking sound proofing, but nothing that ear plugs didn't solve for sleeping.

Self

10/10

Exceptional

17 Feb 2026

Lazaro

Very good care, very professional staff, and excellent service.

Partner

10/10

Exceptional

16 Feb 2026

Alaina

Spotless hotel room, friendly staff, loved the location ! most def will be staying here everytime i visit.

Leisure Partner

10/10

Exceptional

16 Feb 2026

David

Great location, and bang for buck.

Leisure Family

10/10

Exceptional

14 Feb 2026

Sanjuanita

Super clean and spacious rooms. Staff is very friendly. Great location!!

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Jamie

The staff are amazing. The location is perfect and the area is quiet.

Business Partner

10/10

Exceptional

03 Feb 2026

FRANCISCO

Todo estuvo bien, exepto el primer dia la musica no podia dormir, pero llame a la oficina y solucionaron el problema, el desayuno incluido exelente.

10/10

Exceptional

03 Feb 2026

XIN

8/10

Excellent

02 Feb 2026

Larry L.

Clean room / nice accommodations!

10/10

Exceptional

30 Jan 2026

Ni Made Pepi

great service

10/10

Exceptional

25 Jan 2026

Steven

Quick check in. Room was clean and comfortable.

Leisure Family

8/10

Excellent

25 Jan 2026

Anh Tram

The facility is clean. Our room is equipped with a kitchen, so it is very convenient to stay with kids. However, the wall is not sound- proofed. The room next to us had the music on very loud at 1am.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

IIN

Good 👍

Business_and_leisure Partner

4/10

Poor

24 Jan 2026

Blake Edward

I informed the housekeeping staff that I would be in a meeting but would be out of the room by 2:30 p.m. and asked them to return for service after that time. The housekeeper confirmed, saying ‘OK, anything after 12’ — but no one ever came back to clean the room.
Additionally, I specifically selected and booked a room on the 4th floor (Room 437) through the hotel’s app. Upon arrival, I was told the room was unavailable and was reassigned to a room on the 2nd floor (Room 237). The staff blamed the issue on ‘the app,’ which felt like an inadequate explanation for not honoring my confirmed reservation.
Overall, the lack of follow-through on housekeeping and the failure to provide the requested room were disappointing and inconvenient.

Business_and_leisure Self

10/10

Exceptional

16 Jan 2026

Nhat

First, I will start out by saying that I had read a ton of reviews before booking here. There was a lot of other places but I needed something close to Little Saigon. This one had the least regarding bugs and smell and odor. Now it could be just the timing or my specific stay. In spite of everything I've read, I had a very nice stay here. Pretty much had no issues whatsoever.

Staff: so staff was very nice and professional. Like I said maybe it was on the day of my stay but I didn't get any negative interactions.

Elevator: so people have talked about how there's only one working. Which is still the case but I didn't find any problems with that. There's also this \"bad\" smell everyone keeps mentioning. It's not that bad. Honestly if no one had mentioned it I wouldn't have noticed.

Hallway: now the hallway could use some deep cleaning, regarding the carpet, but I'm not here for the hallway. I'm here to stay in my room.

Rooms: these are by far some of the biggest rooms I've stayed for a standard double queen bed. Like it was nice. It had a kitchen, living room, and the rooms were long. Everything I think anyone could need for a hotel stay.

Thin walls: so I did see some mentioning they could hear other rooms. Which is true but it wasn't that bad. I'm a light sleeper so I thought it would be a problem but not at all. There was one room close by having a party. But it wasn't any issue. Not enough to complain to the front desk.

In all, would definitely recommend here.

Leisure Family

6/10

Pleasant

15 Jan 2026

Jacqueline

My only complaint was there was only a third of a roll of toilet paper! No other rolls in the room. The sign in the bathroom says housekeeping comes every other day - I was there 4 nights and no one ever came. If housekeeping isn’t going to come, have a supply of toilet paper available!

Business Self

10/10

Exceptional

15 Jan 2026

Michael

Facilities were clean and new. Nice breakfast with some variety each day.

Family

2/10

Poor

06 Jan 2026

Suleman

No yes

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

KAREN

Good as usual

2/10

Poor

05 Jan 2026

Dat

I was very upset when I arrived at the property and found out that my room that I reserved was sold to someone else. I even called the night before to ensure that we would have the 2 rooms double queen beds next to each other. The front desk representative told me that he had them reserved for me. When we arrived at the hotel we had to stay in the 2 kings bed and that’s all they have left. The second morning, my 2 boys were being accused of stealing candy from the shelves and which my wife already asked the front desk Jayden to do the room charge. Jayden said: I can’t have your kids stealing candy 2 days in a row. I was very upset because we taught our kids not to take anything from anyone without asking for their permission. In fact my wife asked Jayden to do the room charge the first morning when my kids wanted candy. I asked Jayden to show me proof of my kids stealing candy since he said that they have cameras. He replied that his manager only had access to them and will contact me on Monday since his manager is off on the weekend. I would sure hope that Expedia is aware about this property and I would sure hoped that no one else had such a bad experience like us. Please help me and dig into this and clear our accusations. By the way their staff are not very friendly. I was hung up by Jayden when I was on the phone with him.

10/10

Exceptional

04 Jan 2026

Hoàng

Yes

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Taylor

Staff was very nice

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Krissy

The room was not the room we booked.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Perry

Comfortable stay, nice staff. Quiet location. Very enjoyable stay!

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

DONALD

Lacking in room coffee screams: CHEAP!

Leisure

10/10

Exceptional

30 Dec 2025

Mustafa

No comment amazing

10/10

Exceptional

27 Dec 2025

Katherine

Loved everything with one exception. There was not a comforter or blanket on the bed, but a bedskirt used as as a blanket.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Bryce

Room was clean, the staff was awesome! Up to date

Business_and_leisure Partner

8/10

Excellent

20 Dec 2025

Mubeen

In breakfast options were limited, there should be some vegetables only option too like in omelet. Over all it was a good experience.

10/10

Exceptional

19 Dec 2025

Osama

The best part is the staff and in particular Jay at the front office, he was extremely helpful and accommodating, one of the main reason we will back is the care and the professionalism Jay have shown us. He was awesome.

10/10

Exceptional

19 Dec 2025

Aresema

Room was clean

10/10

Exceptional

18 Dec 2025

Shannon

Very nice place to stay near Little Saigon while visiting family. Well maintained, clean, comfortable and a great deal for the area. There is a brand new park right next door too. We will definitely be back!

8/10

Excellent

14 Dec 2025

NGai

Parking was convenient, and there is a new park next to the hotel. Grocery and other stores are nearby within walking distance.

Business_and_leisure Pet

10/10

Exceptional

11 Dec 2025

Emory

I like the place. There is a park right next to the parking lot.

10/10

Exceptional

10 Dec 2025

Joy

Had a great stay. Staff was welcoming, the room was clean and breakfast was good. In a great location, definitely would stay here again!

2/10

Poor

01 Dec 2025

Nadia

Dog barking next door all night

10/10

Exceptional

01 Dec 2025

yenny

Love location. Good bed.next door righ nice great kids park. 1 block from indonesia embassy. The room feels like brand new hotel. We will be back

10/10

Exceptional

28 Nov 2025

Lindy

Great stay.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Chul hee

Clean, great room

Business_and_leisure Family

10/10

Exceptional

22 Nov 2025

Carolina

Amazing room size. Staff was great!

Leisure Family

6/10

Pleasant

20 Nov 2025

April

Room was spacious but walls are paper thin. Was kept up until 2am when i couldn't take it anymore and left bc there were \"no rooms available to switch to. available \"

Self

10/10

Exceptional

18 Nov 2025

Kathleen

Wonderful stay! I found my next destination hotel! Comfortable, quiet, relaxing! The only issue was I woke up to water on the floor from the refrigerator. I’ll let them know when I check out.

Self

10/10

Exceptional

16 Nov 2025

Johmaris

Great stay! The room was spotless, spacious and the staff was friendly.

Business_and_leisure Family_with_children

4/10

Poor

13 Nov 2025

JAMES

Upon checkin, the staff put us in a room that was already occupied. The person occupying the room was not there when we walked in to discover dirty dishes in the sink, towel on the ground, trash in the trash can that I wsh I did not see (gross female hygene stuff), etc. When we went back downstairs to swap rooms there was a line and we were not treated as a priority. I had to speak up for this. The elevator was also slow when we first got there and then out of service shortly after. This was suprising since trhe property seemed fairly new.

Leisure Family

4/10

Poor

11 Nov 2025

David

Everything was almost perfect about this place. However, I am yet fighting to get a refund as I was charged multiple times (3) on my cards for the same service after paying ahead on Expedia

Leisure

8/10

Excellent

10 Nov 2025

charisse

So so

Business_and_leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Jessica

The coffee was hot and fresh. The waffles looked good. I had sausage and wheat bread. The eggs were not fresh.

Parking was great. I found a spot by front door

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Oliver

Perfect for
My needs.

2/10

Poor

07 Nov 2025

BURAK

Booked 2 nights, were checked one night
No room cleaning on the 2nd day

Business

8/10

Excellent

03 Nov 2025

Paula

We loved all room amenities, and breakfast was ok. We arrived for bkfst about 7:30am and they were out of a couple of things already
The room was over all clean except for when i dropped my earrings and while I reached for it found a bunch of dirt and hair under headboard and head side of mattress, I couldn't help to notice that under bedside night stands was full of something very sticky and a bit gross on both sides and the corners had not been vacuumed in a long time.. lots of dust and hairs in corner

Partner

10/10

Exceptional

02 Nov 2025

Angelique

Room and amenities weregreat

Leisure Self

4/10

Poor

01 Nov 2025

John

There were NO luggage carts available. If you've got a 120 room hotel that's unacceptable. The roots on the trees in the landscaping were showing so you can see the neglect. Stains on the carpeting.

10/10

Exceptional

31 Oct 2025

Saquib

No yogurt at breakfast.

Leisure

8/10

Excellent

30 Oct 2025

craig

Nice

10/10

Exceptional

30 Oct 2025

Kyjuan

Amazing

8/10

Excellent

29 Oct 2025

Brittany

My time staying there was great!

The only issue I had was I asked for a full cleaning and sheets included. When I got back the entire room was cleaned, but they did not change the sheets. I know because something was spilled on them, which is why I asked. The stain was still there. That was disappointing, but other than that the service was great

Leisure Family

10/10

Exceptional

27 Oct 2025

Tai

6/10

Pleasant

26 Oct 2025

Ngina

A little disappointed but it got better.

I initially was given 2 rooms that were both still occupied by guests which was quite concerning. Eventually I was given an unoccupied room, but the level of cleanliness wasn't the standard typical shown by your establishment. I love the Home 2 Suites and it's my go to hotel just about anytime I travel. I was very disappointed in the welcome. But the manager/employee on duty was very gracious and accommodating. I was appreciative of her efforts to quickly fix the situation.

Self

10/10

Exceptional

25 Oct 2025

Angelique

The room was nice and clean, staff was really nice. The price for it was good and the location is around everything will definitely book again

Partner

10/10

Exceptional

20 Oct 2025

Kathlena

Clean!

Leisure Partner

8/10

Excellent

13 Oct 2025

Raynard

Great atmosphere

10/10

Exceptional

06 Oct 2025

Gregory

Yes

Business_and_leisure Partner

10/10

Exceptional

05 Oct 2025

Aileen

I love

10/10

Exceptional

27 Sep 2025

Chai

Great stay and amazing playground next door for families traveling with small kids.

10/10

Exceptional

27 Sep 2025

Chai

Great stay and amazing playground next door for families traveling with small kids.

6/10

Pleasant

18 Sep 2025

Ivan

Good location, quiet, new.
Mirror in bathroom gets foggy,
Sound from neighbours is too loud

Business Partner

10/10

Exceptional

06 Sep 2025

Richard

Staycation for us.

We checked in at 3pm, no issues and desk staff was very friendly and engaging.
Room is nicely appointed, lots of charging outlets and the breakfast was quite good for a hotel that does not have a fulltime kitchen.

Partner

10/10

Exceptional

02 Aug 2025

Zor

The only thing I did not like was the effectiveness of room services. The room service took long to attend to members request.

Business_and_leisure Family_with_children

8/10

Excellent

31 Jul 2025

Ghulam

Good Stay

Sofa Bed cover and blankets was missing. Front desk has asked me come from 4th floor to downstairs to get it. Bit uncomfortable doing that. also one bad had chocolate crumb when we were inspecting the beds.
Other than this minor thing, everything was great.

Friends_and_family Family

4/10

Poor

28 Jul 2025

Pamela

We booked 2 rooms for a stay from 07/24/2025 to 07/27/2025. Keep in mind we were staying there, several rooms had been reserved. We were very displeased at our stay because we could not take our children out the room unless we were leaving due to no matter if we were walking down the hallway or outside there was someone smoking marijuana in their rooms and standing outside, even tried to take our children swimming and had to leave the pool which is outside due to some people came outside and was standing by the BBQ pits smoking marijuana and our children started asking what that smell was. This property needs to be tended to. We are Hilton members, and I will never stay here again or even recommend this place to anyone. I feel so bad recommending this place to the others.The only good thing the kids enjoyed was the breakfast .

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Joseph

Location!!

The location was amazing. We were less than 5 miles away from every place that we wanted to visit. There is also a cool little park across the parking lot from the hotel.

Partner

10/10

Exceptional

23 Jul 2025

John

Very good customer service, although Housekeeping is not everyday, you have to actually request it the night prior if you want it done. Very good hotel will come back again.

Leisure Family

10/10

Exceptional

23 Jul 2025

janet

Very clean ..

Business_and_leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Stacey

👍