Name: America's Inn - Houston
Address: 8201 Southwest Freeway, 8201 5, Houston, 77074, US

6/10

Pleasant

02 Apr 2026

Daniel E

I had two scorpions in my room and i killed them. The matress had a dent in the middle of it. The cleaning staff was soaking in a loud voice to the point I could hear her from two rooms down the hall.

Self

4/10

Poor

19 Aug 2025

Dominga

la instalaciones están bonitas pero lo único malo son las camas, se supone que pagas para descansar bien pero en esas camas no se puede y no puedes hacer un movimiento porque hacen ruido!

Business Family_with_children

2/10

Poor

25 May 2025

Francisco

It's the worst place in Houston

10/10

Exceptional

26 Apr 2025

Geary

Was a very peaceful stay

Business Self

10/10

Exceptional

30 Jan 2025

Ariel

Todo bien y tranquilo

Business Partner

2/10

Poor

28 Dec 2024

Nishchal Upadri

This was terrible. It's not maintained at all. This place for me was shady. Pillows very pathetic. Bed was not comfortable. It was a nightmare to spend even a night there. I suggest this place is not at all for families.

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

Amanda

U

10/10

Exceptional

08 Nov 2024

Amanda

Everything was good

Business_and_leisure

6/10

Pleasant

20 Oct 2024

Leming

If you want save money

Acceptable with cheaper price

Partner

6/10

Pleasant

19 Oct 2024

Gloria

Good

Business

8/10

Excellent

30 Sep 2024

Timothy

Enjoyed my stay

Leisure Self

10/10

Exceptional

26 May 2024

Drew

The area easy access

2/10

Poor

15 Apr 2024

Osvaldo

super dirty and bad condition

super dirty and very bad room condition.

Partner

10/10

Exceptional

26 Jan 2024

Shahid

Safe

10/10

Exceptional

03 Dec 2023

Shalondria

Customer service is great and close to the hiway as well

Business_and_leisure Partner

10/10

Exceptional

26 Nov 2023

Sandra

The gentle at the front desk was very helpful

10/10

Exceptional

15 Nov 2023

Shahid

Employees are good

6/10

Pleasant

01 Oct 2023

salvador

That I got a room that it was locked it from the inside

Leisure Self

2/10

Poor

30 Sep 2023

Verified traveler

Not the best place that's for sure.

It was a non smoking room for one and it still smelled like cigarettes. I was charged an extra 20$ because I was checking in too early. And the room just felt so icky and gross we honestly didn't even stay long. 2-3 hours tops and we left cause we didnt like it.

Partner

8/10

Excellent

09 Jul 2023

Stevannah

Wish they would have some type of breakfast

Family_with_children

6/10

Pleasant

29 Jun 2023

Elsa

Everything ok but you need to improve the cleaning practice…

Business

10/10

Exceptional

28 Jun 2023

Bin mohd daud ker

Clean and nice place to stay.

Leisure Self

8/10

Excellent

23 Jun 2023

Luis

The night I stayed was quiet. Good if you just need to spend the night sleeping.

Leisure Self

8/10

Excellent

13 Jun 2023

Francheska

The manager was totally AWESOME!!! He was so helpful and caring. But his staff needs to be replaced or retrained because their service was horrible.

Leisure Self

10/10

Exceptional

01 Jun 2023

JOSE C

Excellent value.

Great experience, excellent service, for the money you can not ask for better.

Self

10/10

Exceptional

09 May 2023

Michael

Clean

Family_with_children

2/10

Poor

01 May 2023

Paul

Ghosts were my visitors

I was denied extending my stay because I had too many visitors. But according to me and my spouse, we are still trying to figure out who and where were these visitors? He hardly left the room and I left to get food and beverages. Perhaps they have infared digital cameras that allow them see spirits that the naked eye can't see.

Partner

10/10

Exceptional

28 Apr 2023

Arthur

Great price and no real issues!

First off, I'm physically handicap. I had a pretty good experience here besides all the negative reviews. I will start again if i need to. Im checking out in the morning. It's been a pretty good experience for me i can say. Thank yall so much.

Self

10/10

Exceptional

24 Apr 2023

Richard

Great visit

We visited 3 different spots and of course, we found this diamond in the rough at the last moment. The front desk clerk was the most friendly informed person that I have met in this industry.

Friends_and_family Family

8/10

Excellent

16 Jan 2023

Tressie

The front Desk giy told me i wasn't allowed company.......im not sure if this is company policy or not...but it sounds kinda wrong....im visiting friends from outa state.. who does this? I told him as long as they don't spend the night whats the problem? He says he need to change the occupancy then . Whats really going on?

Leisure Self

10/10

Exceptional

08 Jan 2023

Alvino

The bed was uncomfortable but other wise my judgment of this property was a lil funny at first cause it looked a lil run down but my stay was pleasant. We need to go to the hospital which was around corner, when we visit again I'll stay here again. U get your $ worth. All i need is sum sleep in a room .

6/10

Pleasant

02 Jan 2023

Verified traveler

it's very old building, every room smelled like smoking.
Need extensive remodeled to make it more attractive.
Other than the location, nothing impressive.

Partner

10/10

Exceptional

06 Dec 2022

Jennifer

The staff had great customer service

Leisure Self

4/10

Poor

25 Sep 2022

Julia

The staff came to ask if i was leaving 3x before checkout, then tried to charge me for the room twice and tried to speak in Spanish. Unorganized, mildly rude.

Business Self

8/10

Excellent

17 Sep 2022

Marlon

Very pleasant and quite hotel.

Business_and_leisure Friends

6/10

Pleasant

05 Sep 2022

Verified traveler

1 night stay

Room, bed, furnitures needed upgraded.
WIFI had problem.
1 and a half stars in my view.

Partner

4/10

Poor

29 Aug 2022

Mariel

Room has cigarette odor even if I requested for nonsmoking room.

Business Self

4/10

Poor

28 Aug 2022

Jose

Cockroaches.

Business Self

6/10

Pleasant

08 Jun 2022

LESLIE

Biz trip

Gentlemen that check me in at first gave me a hard time. After talking to him he was super polite and helpful and checked me in. He is a very nice understanding of my situation and listened and was friendly.

Business

2/10

Poor

07 May 2022

ronald

i came to stay again and thought i would be in a better room.. they out me in the same room i recent stayed in and didnt clean up good and the ac was not blowing good air it need a vent clean shower still the same look like someone beat with hammer all over tub and still look like blood stuck on tub just red mark all over it

Self

2/10

Poor

01 May 2022

ronald

Stayed 2 nights and the room was look nice but i found out it was covered by an old junk bed looks like from the street bum looking covered with sheet and spread. The cover look good outaode but the inside lool old. Old fridge and ac amd tub was damaged like marked all over look like bleed spot . it would be very good if all these things was good and clean bed and tub and fridge and ac vent changed

Self

2/10

Poor

27 Mar 2022

Cayetano

The mattress are really stain dirty room smell bathrooms dirty A/C wasn't working properly overall that hotel is not conditioned to be in service.

Partner

8/10

Excellent

12 Mar 2022

Adam

Good

Leisure Family

4/10

Poor

26 Jan 2022

Erlinda

The front desk clerk she was nice nd polite attended me with respect nd gave me the room as quick but the room I stayed the first night wasn’t clean I could feel the dust in the room I called front desk but no one picked up my call when I went to turn on the a/c unit it was real dusty even the tv the fridge has a nasty smell trash cans didn’t have trash bags in th closet the hanger’s were dusty too my second day when we came back from a long day with doctors visit I could feel that the room was way much better then the first day but maybe for the price of the room that’s y it was the way it was even bed mattress are to hard I feel u guys need a new management supervisor

Business_and_leisure Partner

2/10

Poor

24 Nov 2021

Ekubay

Bad receptionist!

10/10

Exceptional

18 Nov 2021

Verified traveler

Quick check in and good price

For the price, it was great considering proximity to medical buildings we would be at the next day. Check in was less than 5 minutes which was fantastic.

Friends_and_family Family

2/10

Poor

12 Oct 2021

Un KUN

No hot water for one and a half-day. My room is dirty and smelly. My door key is not working correctly sometimes.

Business_and_leisure Partner

2/10

Poor

11 Sep 2021

Lynquell

Nasty

It was so nasty the bed had bed bugs

Friends_and_family Family

8/10

Excellent

05 Sep 2021

Hollis

The property and surroundings are clean. Easy access to location. Staff

2/10

Poor

05 Sep 2021

Babette

The hotel room was very old. Nothing good to say. Window curtains were torn

6/10

Pleasant

04 Sep 2021

Byron

I stayed 10 nights here. I was comfortable. The property is older and shows it in spots. The price is low and one shouldn't expect too much, but I feel it was a great value. Staff was always friendly and the housekeeping came at the same time every morning to check on my needs.

Business Self

2/10

Poor

03 Sep 2021

Quinisa

Ho-tel

Really needs to be updated .., the mattresses were filthy I was surprised the sheets were clean .. think of all those dingy motels that are shown on movies ..THIS IS IT !!

4/10

Poor

30 Aug 2021

Wade

One of the reasons I chose this was because there was allegedly a continental breakfast (Expedia said there was, the website said there was). Yet there was no continental breakfast.

Leisure Self

10/10

Exceptional

20 Aug 2021

Verified traveler

Clean and safe

Business_and_leisure Self

2/10

Poor

28 Jul 2021

HORACIO

They refuse to give me my room

Arrived, prepaid, but they wouldn’t let me check in. Because I left my ID at the club. Been trying to get a refund. But still no answer.

Partner

4/10

Poor

18 Jul 2021

Verified traveler

Unhappy guest

I booked for specifically \"pool and breakfast\" for family stay, but the pool seems great, can't use because covid 19, and also no complimentary breakfast even though I choose while I booked.
For 4 people, only 2 bath towers and 1 soap, coffee pot had old dirty leftover coffee and most drawers has leftover, not clean at all.
Sorry about my rating, but it is sad truth, not recommend at all.

Friends_and_family Family

8/10

Excellent

09 Jul 2021

Verified traveler

The hotel is great but the tv connection isn't so great.

Leisure Friends

4/10

Poor

03 Jul 2021

Verified traveler

Run, Run, Run!!!

I booked a single king smoking room. When I got there the room was unavailable. The manager was extremely rude. She told me \"I can go down the street if i don't like it.\" I was tired and didn't feel like driving and she mysteriously found a room for me. Her customer service and professionalism was out the door. She apologized later, but the damage is done. Looking at the environment she's probably used to people being mean to her, but i was just a tired pain patron that wanted a shower. I'll never go again.

Partner

6/10

Pleasant

27 Jun 2021

Loc

You got what you pay for.

The building is too old. The room was smell bad like smoking inside. All furniture in the room need to be remodeled. And they will tell you that if you're windows car was broken by thief, they do not have any responsibilities about that.

Friends_and_family Family

6/10

Pleasant

26 Jun 2021

Verified traveler

I didn’t like that there weren’t any ceiling fans.

Leisure Friends

10/10

Exceptional

16 Jun 2021

Anderson

A+

Good

Self

8/10

Excellent

12 Jun 2021

Verified traveler

The staff was very pleasant and on time. Checked me in early with no problem nor any extra fee. The room was clean.

Leisure Self

4/10

Poor

03 Jun 2021

Lawrence

Wrong rating

Hotel should not be rated 2.5 stars. It should be more like a 1 star

Friends_and_family Family

2/10

Poor

29 May 2021

Verified traveler

The room had roaches, close

Self

6/10

Pleasant

28 May 2021

Elizabeth

I thought I had requested non smoking but I guess people smoke at their own accord.

Self

8/10

Excellent

21 May 2021

Verified traveler

Very nice place 😊

Business_and_leisure Family_with_children

8/10

Excellent

04 May 2021

Christie

Front of door parking was great. Room was in need of remodeling. Darkout curtains had tiny holes in them that light shined through. The most-disappointing thing was the full-size bed; It was too soft. I laid in the bed, and my body sank so far that my feet were higher than my head. Front desk and housekeeping staff were courteous and helpful. It was worth the low price that I paid for the room.

Self

10/10

Exceptional

23 Apr 2021

Calvin

Clean Comfortable and Quiet

I had a great experience it was very clean everything worked and the fridge and microwave came in handy i will be coming back soon.

Self

8/10

Excellent

20 Apr 2021

Verified traveler

Great. service. and. has. a great. location!

Leisure Friends

10/10

Exceptional

18 Apr 2021

James

It was a good place to stop lots of stuff to do .

Self

4/10

Poor

23 Mar 2021

Lakita

Bad business

I waited 4 hours to get in my room. Horrible service.

Partner

8/10

Excellent

20 Mar 2021

Verified traveler

conveniene

got on app, typed in city && state, paid for it..got there && the paperwork was already ready. jus gave my ID, signed, and done!! very convenient....plus the discount helps

Friends_and_family Friends

4/10

Poor

17 Mar 2021

EDWARD

Huge cockroach on lampshade when we entered, shower did not work and toilet had no flushing power. Had to flush multiple times to get everything down.

Partner

6/10

Pleasant

16 Mar 2021

Verified traveler

Could be better

It was priced low because you shouldn't expect much. Barely adequate accommodations. Front desk reception was just business. Only pointed to my room with little effort. Not welcoming. Room was clean at least but with old bathroom faucets/drains with no plugs. Just open holes. Towels(2) we're old, cheap and abrasive. No bag in just (1) trash can. TV was mono sound only, 1 speaker because the other didn't work. Toilet flush was slow with low pressure. (2) abandoned cars with junk inside them on lot. Noisy surroundings from outside people. Thinking some long term/permanent residents. Exterior door seal didn't seal. Outside light shined thru entire door. With some minor investment this could be nice. I'd gladly pay $10-$15 more/night if done right.

Partner

8/10

Excellent

11 Mar 2021

DARREL

Little issues matter.

The women set a good management to the first male i dealt with. He had no positive demenar ,rude at request. The training was in proof, where the female in leadership, where kind and response to the only problem there

Self

8/10

Excellent

17 Feb 2021

Verified traveler

Avoid

Needed a place because I was in a pinch having no power at home. Room smelled like smoke and even had an ash tray in the room. Water was lukewarm at best couldn't even get a hot shower. The hotel did it's job but I won't stay there again

Self

2/10

Poor

26 Jan 2021

Verified traveler

The staff was extremely rude, so I'll be parking myself from here on out.

Business_and_leisure Self

10/10

Exceptional

24 Dec 2020

imontr

Nice and cool and love they service sweet people work here

10/10

Exceptional

20 Dec 2020

Tiffany

The staff was friendly and kind and the bed and room was clean

Partner

4/10

Poor

08 Dec 2020

Albert

Egh.

It was so outdated. Felt cheap

Partner

4/10

Poor

01 Dec 2020

michael

Don’t do it...

My stay was very uneasy. When I see uniformed security at night I’m in the wrong area. The initial room that they placed me in was one of the worst I’ve seen in my life. I wouldn’t put a stray pet in there. It also smelled of mold. Had it been refundable I wouldn’t have stayed at that hotel. Once they changed my room it was better, however I would never choose this location again. If there’s one way in and one way out, is it safe....

Business

2/10

Poor

23 Jun 2020

Verified traveler

The lady behind front desk upon arrival was so rude. I told her I already made a reservation and paid online with hotels.com, but shetold me she did not see it. I stayed here numerous of times but I paid again anyway and she said it will be refunded. The property is trash.

Self

2/10

Poor

31 May 2020

Craig

From Bad to Terrible

Amenities in the hotel were not working, any complaints to the front desk attendant were met with a attitude of \" I am not going to try\". I have stayed many times in past with very good customer service experience.
This particular stay was my very last time ever. I highly suggest the hotel management terminate the young lady who was working the front desk the evening of my stay.
She was more than bad at job, she was terrible. I will never stay here again.

Partner

8/10

Excellent

11 Apr 2020

Joni

I was very pleased with the room. It was very clean and spacious.

Business Self

8/10

Excellent

11 Apr 2020

Allen

Great place

Great place

Business

8/10

Excellent

01 Mar 2020

Realist

Two Nights

Stay for leisure trip. One day, that turned into two days. Checkin was rough with skepticism concerning my identity. However, a breif conversation secured my room key. Employees were friendly. Hotel was well lit outside including parking areas, that I noticed. Pool was beautiful. Hotel is located gracefully next to a denny's. Hotel breakfast is light. 5$ min for purchase of hotel store items if not using cash. Beyond that....It sleeps well. 👌

Self

6/10

Pleasant

16 Feb 2020

Erica

Room was not great, you get what you pay for

Friends_and_family Family

8/10

Excellent

30 Dec 2019

Oscar

People smoke in room that no have to smoke the office dont know

Friends_and_family Family_with_children

6/10

Pleasant

10 Dec 2019

Nina

The overnight staff is very rude when asked for things that you should be able to get.

Friends_and_family Family

8/10

Excellent

08 Dec 2019

Marilyn

The breakfast was fine. Wished the TV was not mounted on the wall. The wood flooring had tape on certain areas that was in need of repair. We only stayed 2 days. Otherwise our stay was comfortable.

Leisure Family

8/10

Excellent

06 Dec 2019

Verified traveler

Service and housekeeping was good how ever the beds are really hard and uncomfortable.

Friends_and_family Family

6/10

Pleasant

03 Dec 2019

Verified traveler

Decent Clean Motel

Decent motel that is fairly clean for the price. I did see one roach on microwave stand. The laminate wood flooring in the room was soggy in areas. The security latch on my door was broken. Not much money spent on upkeep inside and out, but overall clean. I would stay again with limited funds.

Self

4/10

Poor

03 Dec 2019

Verified traveler

Carpet smelled bad. Carpet was wet as if it had flooded before and never cleaned/drained.

Friends_and_family Family

10/10

Exceptional

11 Nov 2019

Verified traveler

Reasonably priced and room was clean. Had a small breakfast and it was quiet there also. Good place to stay

Friends_and_family Partner

4/10

Poor

11 Nov 2019

Verified traveler

Upon arrival I was told the room I initially booked was dirty so I had to be switched to a different room. Okay no problem so we go to the room and it was awful and very outdated. The beds were super worn down so much so that the covers touch the floor and when you sit on the bed it immediately sinks, there were holes in the closet door, the liner on the curtains to keep light out was worn so I didn’t sleep at all, the bathroom light did this super weird flickering thing for about 10 seconds before the light cuts on, all the electric outlets were worn and chipped, the flooring seemed new but had a weird feel to it, the tub and showers were outdated as well and then the room had little mini flies in it as well. For the price I guess it was okay but not really worth the money. Definitely the worst hotel I’ve ever stayed in and I won’t be returning. Also check in took forever because the system was outdated and housekeeping came by at 6am, 8am and again three minutes before my 12pm check out which was very upsetting. Avoid at all cost.

Leisure Partner

6/10

Pleasant

05 Nov 2019

Verified traveler

OK for a short stay

The operators of this property are trying, but this place is old and needs renovation & updating. The security lock on the front door was broken, weatherstripping around the door was shot (daylight showing all around). Very close to the Southwest Freeway and kind of loud, as was the HVAC unit. Bathroom was functional. Room smelled musty, like it had been flooded. Carpet made a crackling sound, like there was a layer of plastic between it and the padding.

Self

2/10

Poor

14 Sep 2019

Chad

Despicable

Beware the robbers, thieves, crooked, immoral, ruthless owners of this property. When making the reservation it says \"pay now or at the property.... It only takes 2 minutes\". Free cancellation up through date of check-in. That's all LIES. I booked and pre-paid online for a 6 night stay. Day of reservation I found I might need to cancel. Went to do so on hotels.com where I booked it. Got message I could cancel but would be charged first nights stay as penalty and refunded other 5 nights. Wasn't certain I needed to cancel so didn't do so. 1am the night of beginning of booking I found for sure didn't need booking (check-in times stated in their description as up to 5am). Called to cancel , prepared to pay 1 night penalty, was told they changed the rules in middle of game and now entire 6 nights nonrefundable. Really can't be humans running the place. Obviously in the business of scamming rather than providing friendly accommodations. Needless to say that charge was immediately disputed with my credit card provider. NO SHAME IN THEIR GAME. BEWARE EECEPTIVE BUSINESS PRACTICES.

2/10

Poor

10 Aug 2019

Jasmine

U would like a refund for those days

Really rude tv had no channels fir kids had to move too rooms only stayed because I didn’t have a ride elsewhere not to mention I stayed there 9 nites Nd moved to red roof Nd I still see none of those day I post to have a free nite Nd still gave 5extra days now

Family

10/10

Exceptional

08 Aug 2019

Ashley

It was alright and nice very cool calm and collective

10/10

Exceptional

03 Aug 2019

Verified traveler

Everything my stay was everything will stay again...

Leisure Self