Hotel Castro

8/10

Excellent

24 May 2026

Gabriela

Está bien céntrico y cerca de todo, el restaurante muy bueno, el servicio muy bueno excepto por uno que estaba en el mostrado, Salvador muy rude no cordial, y me cobró 400 más por noche por agregar un acompañante cuando la tarifa dice 200 más. De ahí en fuera estaba bien el hotel, tenía buen precio gracias a expedía y creo eso no le pareció a este empleado, de ahí en fuera todo muy bien. En noviembre del año pasado lo use y este año otra ves .

Friends

10/10

Exceptional

04 May 2026

Silvia

Lo centrico

Family_with_children

10/10

Exceptional

15 Apr 2026

Stephanie

Buen lugar y la ubicación perfecta

Family_with_children

10/10

Exceptional

15 Apr 2026

Rhonda

This is the third time we have stayed here. We always find it so convienient to historic downtown. The restaurant is always lovely. Beds comfortable.

Family

10/10

Exceptional

28 Feb 2026

Janet

Staff were very friendly and the room was spotlessly clean. Great location, walking distance to areas of interest.

Friends

10/10

Exceptional

17 Feb 2026

Jagmohan

Room was comfortable and clean. Staff were very helpful. Great location wirh easy access to restaurants and entertainment

Partner

8/10

Excellent

15 Feb 2026

Mayra

Everything was clean I just wish they could have ac unita

Self

8/10

Excellent

11 Feb 2026

Daniel

I had a really good stay. The location is ideal for exploring the centro

Leisure Self

8/10

Excellent

05 Feb 2026

FELIPE

I liked restaurant breakfast, excellent customer service there. Rooms are fine.

Leisure Self

8/10

Excellent

16 Dec 2025

Luis Mario

Nos recibieron las maletas antes de la hora del check in para no tener que esperar, excelente servicio y cerca de una estación de metro

10/10

Exceptional

05 Dec 2025

SAMANTHA

La ubicación es muy buena para visitar el zócalo y el centro.

Leisure Family

8/10

Excellent

01 Dec 2025

Navaratnam

We were always on a tour, hence did not explore the area

Leisure Partner

8/10

Excellent

30 Nov 2025

David

There are a lot of stores nearby, also a different restaurants from Mexican to Chinese food, tacos , tortas, tanamles, pretty near to the Zócalo, metropolitan Cathedral, a lot of museums, it's in the heart of Mexico City

Leisure Family

10/10

Exceptional

12 Nov 2025

Diego Antonio

Todo bien con el staff y el cuarto, notamos que necesita falta de mantenimiento en las instalaciones, por lo demás sin problema, el restaurante riquísima la comida

Family

10/10

Exceptional

01 Nov 2025

Gabriela

Very clean hotel and staff was cordial.

Leisure Friends

10/10

Exceptional

23 Oct 2025

Oscar

Me gusto la tranquilidad del hotel y la zona en la que está, todo se me facilito muy bien

Leisure Family

8/10

Excellent

30 Sep 2025

david

Staff were friendly and answered all questions I had. Room was spacious and clean. Only thing, you can't pay for breakfast of you don't book breakfast at time of booking

Leisure Self

10/10

Exceptional

26 Sep 2025

Mark

Very nice hotel.

Leisure Self

10/10

Exceptional

25 Aug 2025

Juan

Muy buen Hotel buena Ubicación

Leisure Self

8/10

Excellent

30 Jun 2025

Homero

Limpio, comodo, economico.
Restaurante bueno

Leisure Friends

10/10

Exceptional

21 Jun 2025

Roman B

Clean and friendly reception

Leisure Self

10/10

Exceptional

31 May 2025

Alein

Ça fait plus de 10 ans que je vais à cet hôtel et j’apprécie le service à la clientèle, l’emplacement del hôtel or les matelas commencent à être un peu usées.

Partner

10/10

Exceptional

13 May 2025

Anatolia

People was so great very kind always ready to serve

Leisure Family

6/10

Pleasant

13 May 2025

WICKENSON

Place is clean very convenient to restaurant but the hotel have ice no ice machine
no air conditioning no fridge no microwave the view was terrible

Self

10/10

Exceptional

04 Apr 2025

Miho

Everything is so close! The room is clean and the staff were very friendly. The subway is a minute away and the bus stop as well.

Leisure Self

8/10

Excellent

25 Mar 2025

Mario

Fare

8/10

Excellent

21 Mar 2025

RODOLFO

During the night we were listening moisés like washers. That is what we did not like.

10/10

Exceptional

11 Mar 2025

Claudia Marín

Excelente ubicación y trato del staff.

Business_and_leisure Family

8/10

Excellent

09 Feb 2025

philip

Perfect location for a base to explore Mexico city. Subway access less than 200 feet from the front door, so all of Mexico city is just a few stops away!

Leisure Family

8/10

Excellent

02 Feb 2025

Sofia

It is in a good location. Easy access to the subway and food options.

Leisure

10/10

Exceptional

30 Jan 2025

José

Un buen lugar para quedarse.

Leisure Self

10/10

Exceptional

29 Nov 2024

Linda

Very accommodating

Leisure Family

8/10

Excellent

06 Nov 2024

Jose

I stay for 4 days in October 2024 no problem everything was excellent, but my last stay for one night on November 4 the room was not as clean as the nights before, I request to change the ventilator to be change because it was doing noises that prevent me to have a good night sleep, and the problem was not solve

Leisure Family

8/10

Excellent

03 Sep 2024

Elva

me molesto la unidad del aire, estuvo asiendo mucho ruido toda la noche , muy molesto., la otra cosa no me gusto el parkeadero
lo que si me gusto fue el trato delos empleados, la ubicación y la limpieza

Leisure Partner

10/10

Exceptional

03 Sep 2024

Ann

Good, reasonably-priced option for the center

This was my 2nd stay here. Both times the staff have arranged a driver for me to go to the airport for a very early flight. So that is a reliable service with a safe and punctual driver.

Self

10/10

Exceptional

03 Aug 2024

Cristina

Me gustó se podía ir caminando a varias partes mucho que comer a su alrededor y de compras no se diga mucho comercio

Leisure Family

8/10

Excellent

27 Jul 2024

Arcelia

The air conditioning wasnt easily available and it was hot at times.

Leisure Family

10/10

Exceptional

17 Jul 2024

William

Location was very convenient.

Leisure

6/10

Pleasant

06 Jul 2024

Maria

Thank you

4/10

Poor

06 May 2024

Rene

Cleaning staff stole cash from room

6/10

Pleasant

05 May 2024

Eugene

A pretty decent hotel with at an affordable rate.

Leisure Self

10/10

Exceptional

22 Apr 2024

Karla

Todo excelente, la limpieza y orden.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2024

Kenneth

This is the fourth time I have stayed at this hotel. Each time it seems to be better and is my go to budget hotel in Mexico City. The staff is friendly and helpful. The rooms are spacious and very clean. The bathrooms are clean with lots of hot water for the shower. Only some rooms have air-conditioning, but I have never found it to be uncomfortable in the rooms with fans. The restaurant is excellent.
It is a short walk to Zocolo and the historic centre as well as subway station
I like that is a short taxi ride to the airport

Leisure Self

4/10

Poor

19 Mar 2024

Alejandro

Not great.

Small room, hotels.com did not clarify that the charge for the room was for only one person. Once i got to the hotel, i was charge additional fees for each person. I booked two 2 bed hotel rooms. So i was intentionally going to have 2 people per bed. The price initially charged was only to room one person only per room. Which it defeded the purpose of getting a 2 bed room in the first place. Rooms were hot, no air flow, and small. Which i dont mind the size of the room for the price but it was not worth it.

Friends_and_family Family

10/10

Exceptional

15 Mar 2024

Mary Jane

The hotel was clean and staff was friendly. However, the room was stuffy. There is no air conditioning. There was a tall appliance in a corner that may have something to cool the room but the bell boy didn't say anything about it and I didn't try it. It is convenient to many area attractions. I was only there one night so it was adequate.

Leisure

10/10

Exceptional

13 Mar 2024

Sofia

Easy access to the subway, food and shopping.

Leisure Friends

6/10

Pleasant

12 Mar 2024

Byron

Great service from staff and management. Centrally located. The property needs renovation.

Business Partner

10/10

Exceptional

12 Feb 2024

carmela olmoguez

Hotel is close to Zócalo square. Very convenient to explore downtown Mexico City. Many stores and shops around

10/10

Exceptional

25 Jan 2024

Caroline

The best screaming deal ever. For the equivalent (as of 1/6/24) of $50 USD I got two nights, in a big room with two large beds, decent size bathroom, safe, and free water.

Yes it was a bit bare bones: about 8 oz. worth of threadbare towels and no soap dish. But very clean and OK where it counts: comfortable beds with nice thick pillows.

Nobody spoke English except the manager, but the staff was exceptionally nice and friendly.

The restaurant was basic but the food was good and served very fast. You can get a room with breakfast included but it's small.

Really great location, too, near a subway station and kitty corner from the historic San Miguel Arcangel cathedral.

If you go, and don't speak Spanish, brush up on your tourist phrases or use Google Translate. My 80 days on Duolingo served me fine.

Definitely I would stay here again, five stars.

Leisure Self

10/10

Exceptional

17 Jan 2024

José

Un buen lugar para quedarse

8/10

Excellent

06 Jan 2024

Robert

brief stopover

stayed for about 36 hours in order to catch redeye flight back to US ... good but crowded location w/ mostly locals around (a good thing) ... staff was very helpful whenever I needed anything or had questions

Self

10/10

Exceptional

02 Jan 2024

Mark

Great location!

Leisure Family

10/10

Exceptional

26 Dec 2023

Olga

Todo estubo satisfactorio.

Leisure Family

6/10

Pleasant

09 Dec 2023

Luis

El hotel si bien es cierto se encuentra cerca del centro histórico está en un área sucia, con mucha basura, no genera mucha confianza especialmente en las noches

Leisure Partner

10/10

Exceptional

16 Nov 2023

Ann

Great value

Great value near train station, shopping and dining. Staff was pleasant and helpful. Beds were comfortable

Friends_and_family Family

10/10

Exceptional

15 Nov 2023

Gerry

This is a good location for me as there are many stores located within a six-block radius. I am a buyer for other stores.
My room was largeand the bed was comfortable. The bathroom was laid out conveniently so I had a full shower.
The only negative comment was noise coming from a central courtyard where machinery was located. Loud noise could still be heard with windows closed.

Business Family

8/10

Excellent

28 Oct 2023

RAUL

Family Stay At Castropol

Excellent safe hotel. Full of families and five minutes walking distance from the Zocalo. Onsite restaurant was good and reasonably priced. Hotel was clean and the staff were excellent. Highly recommend. You will be in the heart of the historic district if you stay here.

Friends_and_family Family

4/10

Poor

20 Oct 2023

Noel

They did not allow my friend to enter my room to help me pack my luggage at 11 am.

Hot water cannot be controlled. I asked them to fix it but they did not.

Friends_and_family Friends

8/10

Excellent

18 Oct 2023

Erika

This hotel was definitely a diamond in the rough. Since it’s in the Centro, it was so close to so many tourist areas such as the zocalo, palacio nacional, templo mayor, Bellas Artes museum and the Latinoamericana Tower. It had a late check-out and the staff was friendly. It also has a restaurant in the hotel which was nice and affordable. The only bummer was that they don’t have a laundry facility on-site. But that was just something I prefer. In all, a good hotel for the price and location.

Leisure Friends

8/10

Excellent

01 Sep 2023

William

The hotel is quite functional for those interested in the historic district of Mexico City.

Leisure Self

10/10

Exceptional

28 Aug 2023

Dayna

Nos encantó!

Friends

10/10

Exceptional

14 Aug 2023

Verified traveler

Great Value for the Money

The hotel is a bargain.
It is very clean and the staff is helpful and polite.
The restaurant ranges from good to very good, but sometimes the service can be indifferent.
If you get a room facing the street, wear earplugs. Pino Suarez is a very busy and boisterous boulevard.
The entrance to the hotel can be awkward for taxis and Uber.
The hotel is near the Pino Suarez metro stop, and that is convenient.

Self

10/10

Exceptional

25 Jul 2023

Gloria Cecilia

Genial súper cómodo excelente ubicación .. El restaurante riquísimo solo que les falta un poco de mejor trato pero todo lo demás excelente..

Friends_and_family Friends

8/10

Excellent

22 Jul 2023

Jose

down town convenience
that not all room have AC
tv control remote controls hard to operate.
Iron available only for short time

Leisure Partner

8/10

Excellent

14 Jul 2023

Himmler

close to downtown and historic places to visit.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2023

Maria Teresa

Prime location at an affordable price.

Leisure Self

10/10

Exceptional

02 Jul 2023

JOSE

Good price and good conditions

10/10

Exceptional

15 Jun 2023

Mike

Excelente ubicación.

Leisure Partner

10/10

Exceptional

13 Jun 2023

Mariano

Muy buena ubicación y útil para hospedarse, ya que tiene buena ubicación. Las habitaciones no tienen aire acondicionado y eso podría afectar.

Business Self

10/10

Exceptional

12 Jun 2023

minnie sue

The Hotel was close to public transportation. The facility was clean and the staff was friendly. I thought free breakfast was included, not sure if I needed to ask at check in or purchase some other way but I was told free breakfast wasn’t part of what I paid for. Restaurant breakfast was good and affordable. I would consider this Hotel again on transportation and landmark accessibility.

Leisure Family

8/10

Excellent

01 Jun 2023

Felipe de Jesus

Ok

Leisure Family

8/10

Excellent

27 May 2023

Tania

The hotel is good, required a lot of maintenance. Staff is friendly, 15 min from the airport and it is surrounded by local shops that it could be a little bit crowded

Leisure

2/10

Poor

24 May 2023

Oswaldo

It was dirty
The perosnal was rude in restaurant even the manager
Food was bad and expensive

Leisure Partner

8/10

Excellent

01 May 2023

Rafael

Excellent

Leisure Family

10/10

Exceptional

23 Apr 2023

Hyungro

Great vacation in Mexico

I love the location of this place, and the prices are reasonable.

Self

10/10

Exceptional

18 Apr 2023

Javier

Awesome service. Enjoyed our stay.

Leisure Family

8/10

Excellent

10 Apr 2023

Dayna

Muy buena ubicación. El redtaurante delicioso. Muy limpio y staff muy amable.

Leisure Family_with_children

8/10

Excellent

06 Apr 2023

Joseph

The kitchen staff and org needs change. food is ok. But org is confuing not professional.

6/10

Pleasant

31 Mar 2023

Iftekher

The hotel was okay

Leisure Partner

10/10

Exceptional

21 Mar 2023

Alejandro

Great customer service and excellent location

Leisure Family

10/10

Exceptional

14 Mar 2023

Jack

The staff was friendly and helpful the checking took less than 1 minute.

Leisure Self

10/10

Exceptional

02 Mar 2023

Heather

Nice and modern in an historic area.

Business_and_leisure Partner

10/10

Exceptional

14 Feb 2023

Mateusz

Great location; friendly staff; spacious rooms; comfortable bed; very clean - definitely worth recommending

Partner

10/10

Exceptional

23 Jan 2023

Megan Ryan

The staff and rooms were wonderful. The lobby could use a bit more design and places to sit. Location was close to the Zocalo and many sights. Not as many good restaurants in the area. Very safe and clean.

Leisure Friends

8/10

Excellent

03 Jan 2023

Jose Mauricio

The lady of the counter in the restaurant was rude

10/10

Exceptional

27 Nov 2022

Jose Manuel

Good
Location and safe and the hotel clean and good restaurant

Business_and_leisure Partner

4/10

Poor

31 Oct 2022

Ramon

Air conditioner did not work, after paying a $500 deposit for the remote control. Staff was rude and the service, if any was mediocre. For the price, expectations were higher. I would never stay here again.

Leisure Self

6/10

Pleasant

26 Oct 2022

Ahidee

The hotel is located very close to the zocalo which was great. The room was clean but it got hot and the fan made a lot of noice. We open the window but then the mosquitos got in and I got bit. Not sure if the air conditioner wasn’t working. The staff was Friendly.

Leisure Family

10/10

Exceptional

26 Oct 2022

Maria

great value

Leisure Family

6/10

Pleasant

12 Oct 2022

Elvia

A lot of noise. People talking on the hallway at 5a.m. like nothing and others on another floor talking and laughing around 7a.m. Hopefully they could check that.

Leisure Family

10/10

Exceptional

27 Sep 2022

Dayana

Excellent location and nice staff.

Leisure Family

6/10

Pleasant

07 Sep 2022

Kathy

Staffs at the front counter were nice and friendly. However the staffs from the restaurant were so rude and not willing to help at all. Limited facilities inside the room. Not baby/kid friendly.

Leisure Family_with_children

8/10

Excellent

06 Sep 2022

Sindy

Very clean

Leisure Family

8/10

Excellent

27 Aug 2022

Reies

Can't beat the location, staff were awesome, and polite/professional, they helped me find a lost item as well. The hotel needs an AC central working unit instead of a free standing fancy fan. The restaurant staff were very nice, the hotel really needs ice machines though. Over-all it was a great experience and I would highly recommend this hotel!!

Leisure Self

8/10

Excellent

22 Aug 2022

Yessenia

Need AC

Leisure Partner

10/10

Exceptional

16 Aug 2022

Margarita

Staff is extremely kind and helpful. The place is very clean and very well located. Restaurant very clean, tasty and cheap. There are many reasons to stay at Castropol beyond the price, it´s a hidden gem. El personal es extremadamente amable y servicial. El lugar es muy limpio y está muy bien ubicado. El restaurante muy limpio, sabroso y barato. Hay muchas razones para alojarse en Castropol más allá del precio, es una joya escondida.

Business_and_leisure Family

8/10

Excellent

28 Jul 2022

Allison Dabbs

Great location in older, historic part of town. Friendly staff with ability to speak English. Very clean. Bedding was a bit tired. Try the churros from the shop down the street!

Leisure Family

10/10

Exceptional

22 Jun 2022

Roberto

Soy una persona muy bochornosa pero disfruté mucho del cuarto con clima incluído, muchas gracias por ofrecernos esta opción!

Leisure Partner

8/10

Excellent

20 Jun 2022

Juan David

It seems the hotel has been recently remodelated

I don’t like our room was internal, without windows