The Chandler Hotel

2/10

Poor

05 May 2026

Glenn

Really disappointed by this overpriced stay in a part of town with little to see or do. Everything closed early. There was an unexpected $55 required valet service. And the cleaning staff knocks on your door early on day of checkout to confirm your checkout time (waking me up unexpectedly). Also only 1 elevator worked on day of departure and Valet line was ridiculous long and slow. I will not stay at this place again and very surprised and disappointed that Hotels.com gave it 4 stars.

Partner

10/10

Exceptional

04 May 2026

Cynthia

Amazingly large elegant room. Definitely a very large suite. Elegant dining table , huge gorgeous bathroom with a large walk in shower.
Wonderful and quick room service. The bell staff was awesome especially Jermaine. He was so courteous and helpful even when he had to load all our bags on the rain.
Another bell man ran around to help us find our driverless Uber.
Great location for museums and plenty of places to eat nearby.
I would highly recommended this hotel. I can’t wait to stay here again.

Partner

10/10

Exceptional

04 May 2026

Marc

The hotel staff were friendly and helpful. In particular, the valet staff were great. They were working hard and still managed a smile and welcoming attitude. Also, the bartenders in \"By George\" treated us very well while we enjoyed a cocktail and a meal.

Partner

2/10

Poor

04 May 2026

Michiyo

Bathroom was disgusting.
No soap dish. Body lotion

10/10

Exceptional

03 May 2026

Katherine

This id the best hotel I’ve ever stayed at. It’s absolutely gorgeous, every staff member was friendly and helpful, and it is so CLEAN!

If I had to complain about one thing… I almost missed an uber because the elevator was taking so long (over 7 minutes). But that was only one time over a two day stay.

Friends

10/10

Exceptional

02 May 2026

Jennifer

Beautiful building and rooms. Excellent breakfast.

10/10

Exceptional

02 May 2026

Trae F

This is a great hotel. The staff are friendly and everyone tries to do a great job. We had to ask everyday for extra towels, despite a four day stay and having a suite with a pill out bed

10/10

Exceptional

30 Apr 2026

Melissa

The doorman was great!

Family_with_children

10/10

Exceptional

30 Apr 2026

Ed

Stay was great. Restaurant was really good as well. The only drawback was the gym as some of the equipment was broken. Other than that it was a great place

Partner

6/10

Pleasant

29 Apr 2026

Jada

Booked two rooms for daughter and friends prom to dress and an overnight stay close to the venue. Valet parking is pricey at $50 per night per car. Common area furnishings look a little tired. Photos in hotel interior are prohibited even if you are a guest staying at the hotel. Staff do enforce this and are not friendly when they do. Smell of marijuana present in lobby was pretty strong. This place has unique interior features and could be amazing with some work.

Family

10/10

Exceptional

28 Apr 2026

Shannon

This property is beautiful! Beautiful decor, the rooms were wonderful, the food at Boy George was delicious and the staff was excellent! Overall, it was a wonderful experience and I would definitely stay here again.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Mario

Clean and very nice.

Friends

10/10

Exceptional

27 Apr 2026

Jasmine

really nice rooms! staff was friendly and helpful

Friends

10/10

Exceptional

27 Apr 2026

Wendy

Nice hotel, clean room, spacious bathroom, quiet, and good location.

Self

10/10

Exceptional

27 Apr 2026

Tykia

Absolutely amazing!!! The staff that is there is truly beyond professional! They made us feel like stars! They were helpful and their kindness exudes through the actions of this team!!! The only thing I wasn’t prepared for was the 150.00 daily incidental fee. It is refundable, but if I was struggling-CHILE.😊 It was worth it!!!!

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Meredith

This was a beautiful, historical hotel with attentive and professional staff, clean and elegant facilities and rooms, and a nice restaurant/bar attached.

4/10

Poor

25 Apr 2026

Lammii

Room was clean but ceiling light was broken and wires were exposed. Fridge was warm. Disappointing since I come here often.

Friends

10/10

Exceptional

25 Apr 2026

Kristen

Absolutely, beautiful hotel, a lot of old world charm with modern amenities, the staff was incredible, very accommodating and thoughtful. 10 out of 10 would recommend.

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Patricia

Great historic building and a helpful staff.

Friends

10/10

Exceptional

24 Apr 2026

Shawn

Jermaine (sorry if this is spelled wrong!) was very professional and courteous.

Friends

10/10

Exceptional

24 Apr 2026

Tameca Andrise

My daughter and I enjoyed every bit of our stay customer service was excellent. The downstairs restaurant amazing . Anything I asked for that completely recognized. This hotel was clean and welcoming every day we were there 4/17 late check in and check out was fast and no problem. They even help with bags to the uber and everything worked out good for our stay.
Tameca Miskell Rm 614

Friends

10/10

Exceptional

22 Apr 2026

Marianne

Staff was very friendly and helpful. The building is beautifully restored.

Family

2/10

Poor

21 Apr 2026

Alllison

Checked into the hotel around 3:30pm went upstairs to our room about 35-45 mins later 2 black individuals come up to our room and knock on the door and said house keeping i went to the door and proceeded to communicate in a very stern voice we do not need any the individuals still proceeded to open the door after we insisted we do not not need any house keeping well not recommended this hotel due to safey concerns

Partner

10/10

Exceptional

20 Apr 2026

Caroline

The property is beautiful and the staff were amazing! Natalia at the front desk went over and beyond for us. I will definitely stay at this property again when I return to Atlanta. One of the best Hilton properties this far

Family

10/10

Exceptional

20 Apr 2026

Aida

Huge shot out to the entire staff. Natalia made my check-in so smooth. Jermaine at the front door is so nice and helpful. The male managers were all so nice and sweet. Can't wait to be back

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Aida

The Candler gotta be my fav hotel in Atlanta. The Staff is always so nice and helpful. Big shot out to Natalia who made my check-in process so smooth. The male managers were all so sweet and Jermaine at the front door is the best.

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

jaziman

The room was beautiful. Parking was$55 along with a deposit $150 being held for accidentals. That’s something that needs to be in the description when booking so customers are aware n have affairs in order before coming to check in.

Friends

10/10

Exceptional

19 Apr 2026

Dante

Fabulous!

Self

10/10

Exceptional

19 Apr 2026

Chameika

The room was very clean. Staff was very nice. We throughly enjoyed the breakfast. Valet gets a little busy but still very professional.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

Cassidy

A historical masterpiece! Absolutely beautiful with all the corfortable amenities. Staff was lovely and made the stay exquisite

Family_with_children

10/10

Exceptional

18 Apr 2026

Kevin

Staff was wonderful and that extended to the folks at the By George restaurant.
Historic hotel with unique interior easily makes up for somewhat sketchy downtown Atlanta.

Self

10/10

Exceptional

16 Apr 2026

santiago

Breakfast was not included!!

10/10

Exceptional

15 Apr 2026

Christina

Breakfast was wonderful, loved my doorman!

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Lauren

My daughter always wanted to visit the aquarium in Atlanta so we took a quick weekend getaway together and stayed at the Candler Hotel. Not only was the hotel convenient to the aquarium, Centennial Park, and other attractions, it was a wonderful experience in and of itself. The architecture is gorgeous, the history of the building is fascinating, and the rooms are lovely and well maintained. Above all, the staff is outstanding. Jerome greeted us when we first arrived and could not have been kinder or more attentive. He was a wonderful person to introduce us to the area, and continually went out of his way to make sure we were having a nice stay. Similarly, Dwayne took time out of his busy day to show us some of the history of the Candler building, including the Coca Cola vault. We would have missed out on the incredible history of the building if it wasn't for Dwayne. My family loves to travel and we rarely visit the same place twice. Thanks to Jerome and Dwayne and the wonderful stay we had, we plan to return to the Candler Hotel with our entire family.

Family_with_children

10/10

Exceptional

15 Apr 2026

Courtni

I was very happy with this hotel. From beginning to end, the service was exceptional. It was clean as expected and comfortable.

Partner

10/10

Exceptional

14 Apr 2026

Natasha

We always have a great experience at The Candler Hotel, and this stay was no different. Thanks for everything, and see you again soon!

Partner

10/10

Exceptional

13 Apr 2026

TERENCE

Excellent stay!

10/10

Exceptional

12 Apr 2026

Alejandra

Everything was great

10/10

Exceptional

11 Apr 2026

Patrick

Breakfast menu was diverse and high quality

Family

8/10

Excellent

11 Apr 2026

Enilda

Good

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Rob

Gorgeous hotel, staff was impeccable, valet staff made you feel like family went above and beyond for us.

Family

6/10

Pleasant

09 Apr 2026

Amy

It was ok, that is all we were looking for

Partner

8/10

Excellent

08 Apr 2026

Luther Liz

Great clean hotel , friendly staff!!!

Partner

10/10

Exceptional

06 Apr 2026

Hansia

Had a great stay! Clean room, great customer service, and enjoyed room service which allowed us to sleep in.

Partner

10/10

Exceptional

06 Apr 2026

Rafael

Breakfast was always out of items at 10am.

10/10

Exceptional

06 Apr 2026

Dimitri

the hotel is beautiful, walking area around and good location.

Family_with_children

10/10

Exceptional

05 Apr 2026

Anthony

Walkable to Aquarium/ Centennial Park. Classy, stylish and comfortable. Staff was super helpful and kind.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

James

Good all around. Convenient location, hotel and rooms have character as opposed to most chain hotels, staff very friendly and accommodating. Restaurant very good also.

Self

10/10

Exceptional

04 Apr 2026

Tony

Very homey!

10/10

Exceptional

04 Apr 2026

Melanie

Worth every penny. Excellent service, the staff here made the experience unforgettable! Just amazing. Not only is the building gorgeous, but the history of it is what really blew me away. Will be coming back again and again!

Family_with_children

10/10

Exceptional

04 Apr 2026

Amanda

Charming hotel
With great amenities

10/10

Exceptional

03 Apr 2026

Natasha

We love you all, and we look forward to seeing you again soon!

Partner

10/10

Exceptional

02 Apr 2026

Demario

Dope place

Partner

10/10

Exceptional

01 Apr 2026

Sheila

Every staff member was very friendly and helpful. The door,en even helped you down the stairs.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Xue

Great stay overall. Our room wasn’t ready at check-in due to some logistics, but Dwight quickly stepped in to solve it and upgraded us, which we really appreciated. He was welcoming and helpful the whole time. Location was great, walkable to many of the downtown attractions.

Family_with_children

10/10

Exceptional

30 Mar 2026

Robert

Everything was lovely, especially the doorman Drummond, who was attentive and friendly.

Partner

10/10

Exceptional

30 Mar 2026

Christopher

This hotel was amazing!! Staff was very friendly, both am and pm! Clean room! I will definitely stay here again!

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Mandy

Clean room best staff ever!! Will be back if we are ever in the area!!

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Daray

Restaurants are excellent!!!!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Gresham

Great location. Walk to Coca Cola and Aquarium are about 15-20 mins or a quick ride on a lime/bird scooter. Hotel is great interior character.

Self

10/10

Exceptional

23 Mar 2026

Behnam

A calm, cozy, and clean hotel! The staff were all friendly and helpful, and a special thanks to Natalia at the front desk for her kindness and professionalism. She really made the stay even better!

10/10

Exceptional

23 Mar 2026

Connie

Clean and comfortable. Gentlemen at door were particularly friendly and helpful.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

MARK

Yes

Partner

10/10

Exceptional

21 Mar 2026

Robbie

Yes

Business

10/10

Exceptional

20 Mar 2026

Henry

The hotel is nice, but the staff really steals the show. They were incredibly kind, helpful, and friendly. We were traveling with our young baby and all of the staff lent a helping hand when we were entering and leaving the hotel. Note that the only on site parking is valet. We always got our cars very quickly and had no issue there. There was always someone there to help us load and unload our stuff as well. Highly recommend this beautiful hotel!

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Christopher

Clean room, friendly staff, good service...I would stay here again.

Self

10/10

Exceptional

16 Mar 2026

Samantha

Valet and front desk were amazing. Restaurant was great as well

Partner

6/10

Pleasant

16 Mar 2026

Bernadette

One of our rooms contained a dirty towel on the floor and lacked hand soap. The staff members were not particularly welcoming, and the lobby appeared rather small. While the staircase and the exterior carvings were quite elegant, the overall cleanliness of the hotel did not meet expectations

Business Family_with_children

10/10

Exceptional

16 Mar 2026

Denise

The staff was amazing, and so was the restaurant on site.
Very clean hotel.

Family

10/10

Exceptional

16 Mar 2026

Lynda Rae

The Candler Hotel was everything and more as described on the app. Located in the heart of Atlanta, this hotel was above and beyond in cleanliness and a very courteous and helpful staff.

2/10

Poor

15 Mar 2026

Samuel

Left my room dirty for days. Didn’t even clean the fridge out after the previous guest, even after I explicitly addressed it and asked them to.

10/10

Exceptional

15 Mar 2026

Waymon

Perfect

10/10

Exceptional

14 Mar 2026

Victoria

The Candler Hotel was the perfect hotel to celebrate my daughter’s birthday. From the moment we arrived the staff greeted us and helped with our bags. The rooms were clean and spacious. Staff was very accommodating and helpful.

Family_with_children

8/10

Excellent

13 Mar 2026

Michael

Property is a well restored older hotel with historic charm. Staff was very friendly, just would prefer to stay in midtown in the future based on the limited options around the hotel

Family

10/10

Exceptional

09 Mar 2026

Colin

Quick, friendly check-in. Spacious, clean room. By George serves a solid brunch.

Family

10/10

Exceptional

09 Mar 2026

Heather

Fantastic

Family

10/10

Exceptional

09 Mar 2026

Janet

Nice hotel. Building is beautiful. Clean, comfortable and the staff were nice and helpful. There is a great lobby area to work in too.

Partner

10/10

Exceptional

07 Mar 2026

Lauren

Gre

10/10

Exceptional

06 Mar 2026

Jessica

Everything was perfect! We enjoyed our stay.

10/10

Exceptional

06 Mar 2026

Joseph

Great location and beautiful hotel. The restaurant was great too!

Friends

8/10

Excellent

06 Mar 2026

Colby

I asked for ice a staff told me I needed to ask the “bar” downstairs for ice instead.

10/10

Exceptional

04 Mar 2026

Tosha

The room was amazing. The staff went above and beyond for us. We loved how clean everything was and the food from By George was amazing as well! Definitely will stay there again!

Partner

10/10

Exceptional

04 Mar 2026

Roseline

Loved it

Family

10/10

Exceptional

02 Mar 2026

Opeyemi

Great room, great stay, very nice staff, Natalia, Jermaine & Jerome all lovely. Great breakfast experience with Judith and Akira at the By George restaurant.
I don’t like chocolate but they offer a really delicious hot chocolate in the afternoon and a tour in the evening.
They had great lounge spaces that you can sit and meet people in which was helpful for us with our visit.
The rooms are spacious, all of us had large rooms. The beds contrary to reviews did not smell like pickles but I did see a quite a bit of dust on the blinds in my restroom.
I would definitely go back.

Family

10/10

Exceptional

02 Mar 2026

Louis

Every member of the staff we encountered was outstanding. Specifically, the valets Jermaine & Jerome were very professional and friendly. They were also very knowledgeable about the hotel and the downtown Atlanta area. Our entire experience at The Candler was wonderful.

10/10

Exceptional

02 Mar 2026

Keegan

Very awesome stay at the Candler, the staff were all super nice and welcoming, Jermaine at the door was nice talking with and always helped you out with bags or whatever else you need, southern hospitality at its finest! The room was super clean, quiet and nice. The bar and restaurant area was also a nice spot to hangout at nighttime, no dress code is really needed for the bar, its a little expensive but the food and drinks were delicious. Id definitely stay here again!

Partner

6/10

Pleasant

02 Mar 2026

Diane

The hotel is nice but small. we were charged an undisclosed historic preservation fee at checkout. This shouldve been included in our nightly rate or disclosed at time of booking or check-in. The food at the restaurant for breakfast was good the first night, but the next time it seemed stale, like it was leftover from the day before. The valet staff was excellent

Partner

10/10

Exceptional

01 Mar 2026

Phillip

Clean room, personable and professional staff!

Partner

10/10

Exceptional

28 Feb 2026

Natasha

We had a great overall experience -- as always. Thanks again for everything and see you all again soon!

Partner

10/10

Exceptional

24 Feb 2026

Guillermo

Elegant, historic feels upscale. Only problem is the service at the restaurant. Food is excellent but service super slow and not organized at all.

Partner

10/10

Exceptional

22 Feb 2026

Randolph

Great hotel experience.

Partner

10/10

Exceptional

22 Feb 2026

Leah

Room was spacious and clean! Staff were very helpful and courteous!!

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Valerie

Everything, customer service from the entire staff, view, cleanliness, comfortable sleeping. I loved my stay and will stay again.
Jermaine stood out because he was definitely dressed the part. Entire staff 5 stars.

Partner

10/10

Exceptional

16 Feb 2026

Christina

Clean/ friendly staff!

Leisure Family

10/10

Exceptional

09 Feb 2026

Martin

Clean room, great staff, great location. All of the employees were awesome.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Cathy

Room was clean, staff was helpful and friendly and great location!

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Brenda

Yes!

Leisure Partner

10/10

Exceptional

06 Feb 2026

Natasha

We always have a wonderful overall experience at Candler, and this time was no different. Immediately upon our return (we stayed 1 night on this particular occasion), we were greeted so warmly by the front desk staff. Thanks again to Ratih for ALWAYS taking SUCH great care of us! Thanks, as well, to the restaurant & bar staff and room service (this morning). They all took REALLY great care of us as well. We appreciate all you do and we will be back to see you again soon!

Business

10/10

Exceptional

04 Feb 2026

Chris

Great room, lobby bar/restaurant, and location

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

Dr Sherry

The staff that greeted me upon my arrival (on Wednesday)were absolutely amazing hospitality professionals. They made me feel extremely welcomed throughout my stay!

Business