Candlewood Suites Sayre

10/10

Exceptional

13 Apr 2026

Kathleen

Staff very helpful and friendly. Excellent coffee, free popcorn nice bonus. Clean room, nice patio with fire pit. Great location. Hoghly tecommend.

Friends

6/10

Pleasant

07 Apr 2026

Yi-Jung

Room is not clean enough for me.

2/10

Poor

25 Mar 2026

Tiffany

The hotel is infested with roaches. I didn’t notice them the first few nights but saw them in the hallway. I notified the staff and they informed me that the General Manager Rohan knew about the roaches but didn’t care. We ended up spraying the hallway with roach spray. On my departure I had to spray all my belongings with roach spray. The front desk clerk, manager Tabitha, and GM were all rude and disrespectful. I tried to be understanding until they told me that there were not roaches despite the many pictures I was showing them of them. They put another guest in the room directly where most of the roaches were.

Self

10/10

Exceptional

23 Mar 2026

Dalton

Place had roaches but moved us to a separate room.

Partner

10/10

Exceptional

22 Mar 2026

Corey

Clean room, staff, parking, gym

Family_with_children

8/10

Excellent

13 Mar 2026

Randy J

Yes

8/10

Excellent

02 Mar 2026

maureen

We always stay here. We love the tiny kitchen and it has everything two people need to make a dinner or breakfast. Close to WalMart, NY, Lowe's, Guthrie Hospital and so much more. Lot's of places to dine. Staff are friendly and very helpful. Very comfy beds.

Partner

8/10

Excellent

01 Mar 2026

Carol

Room was clean

8/10

Excellent

26 Feb 2026

Nancy

Nice room , friendly staff

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Monica

The cleanliness, the space, kitchen available. And was very quiet

Leisure Family_with_children

8/10

Excellent

08 Feb 2026

Amanda

Clean room, nice staff.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Margo

The room was clean and comfortable. Great price, we will stay again when in the area!

Leisure

6/10

Pleasant

14 Jan 2026

Holly

Before all bags were even in we saw bugs. Front desk explained we'd been sent to the wrong room by mistake. Blamed that room \"being on the side by the woods\" (in mid-January in PA bugs are scampering around the woods?). They gave us another room.

6/10

Pleasant

02 Jan 2026

Ivy

The check in was quick & easy. The front desk attendant was very courteous. The room was well equipped and clean, for the most part. I did find blood splatter on a pillow, the room was a bit dated (carpet, curtains, tv & paint) the room really could benefit from smart tvs in the rooms.
Overall the 2 night stay was not bad at all, I would stay again if ever the need.

Business Self

10/10

Exceptional

28 Dec 2025

TIMMI

I always enjoy my stay there. But the problem is I haven’t received my refund and I can’t find a phone number to call because they were supposed to refund one night for me that I paid for in advance.

10/10

Exceptional

26 Dec 2025

Mark

Kitchen met our needs. Everything is always clean and tidy.

Partner

10/10

Exceptional

08 Dec 2025

Susan

It was a great value. The room was clean and the staff are friendly. I liked having the soap, shampoo and conditioner available in dispensers. Very convenient.

The only complaint was the placement of the TV. Every light in the room cast a glare on the screen.

Friends_and_family Family

4/10

Poor

06 Dec 2025

Sherri

Front desk workers weren't the most helpful in many ways, if u dint ask for linens while housekeeping is working their shift then u have to wait till they come in the next day to get what u need. Asked for a late check out the following day (we had 2 housekeepers knocking on the door while we were loading up the luggage rack to bring things to the car and the front desk worker ) asking if we were checking out then they all were told the same thing but yet we're still very rude and pushy for us to leave we were told they would call the law on us , why we didn't move fast enough for them? Nope it's cause the housekeepers were waiting patiently to clean our room do u think that they were that anxious to clean it when we were there ? Nope not at all even with the check back later magnet on the door we still had knocks on the door asking questions . Honestly straight up rude and pushy.

2/10

Poor

05 Dec 2025

Sherri

Overall nice quiet hotel t8 be at the housekeepers and front desk worker was rude and pushy we asked for late check out we were harassed while trying to pack up . Would have been nicer if thevhousekeepers were t so rude and front desk worker was not so whiny and saying , \"her ass is on the line\"

Partner

10/10

Exceptional

05 Dec 2025

Mark

Very clean. Friendly helpful staff.

10/10

Exceptional

30 Nov 2025

Ken

Staff room comfort

Friends_and_family Family

8/10

Excellent

25 Nov 2025

Eric

Very Clean and spacious room. The only complaint was the garbage truck at 4 am.

Business Self

10/10

Exceptional

01 Nov 2025

Victoria

Staff was great, quick and easy check in. Room is clean and very large. Love it!

Business Pet

10/10

Exceptional

30 Oct 2025

Mark

Kitchen was very well equipped. Loved the bigger refrigerator. Nice to have a workout room.

Partner

8/10

Excellent

21 Oct 2025

Robert

The room above us was a little loud, but other than that everything went well.

10/10

Exceptional

19 Oct 2025

Marcia

Room was ideal for us.. very clean, comfortable bed and enjoyed getting coffee in the morning

Friends_and_family Family

4/10

Poor

10 Oct 2025

Robert

The room was absolutely dirty, soon as you walked in the kitchen area had dirt all under the cabinet area plus hair and just plain nastiness. There were bugs crawling on the walls and windows. Seeing the lack of cleanliness made me not want to not touch a thing. You can tell nothing was wiped down, handprints on the mirror, food and drink stains on the nightstand. Then we go to check out at the counter to express my concerns, and no one was there pushed the button for service, and no one came. Stay somewhere else!

Leisure Family

10/10

Exceptional

05 Oct 2025

Kenneth

Check-in was fast and prompt room was very clean beds where super clean and comfortable staff very helpful

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Surinder

Room was cleaned and staff was supportive too, i would like to stay again, nice kitchen clean utensils, comfortable furniture and appearance was cool, no where you can feel unsafe .

Leisure Family_with_children

8/10

Excellent

28 Sep 2025

james

Nice place to stay

Business_and_leisure Self

6/10

Pleasant

23 Sep 2025

Gareth

Nice enough hotel, just a bit dated. Good deal for the price. Was disappointed it didn’t have breakfast.

8/10

Excellent

22 Sep 2025

maureen

This was more than we expected. We had to book a suite since my husband was having surgery. I was please it offered a full refrigerator, dishwasher, sink, stove, all the dishes we needed for 2 people.. If there are more people make sure you have enough dishes, cups etc. They don't make up your bed, which I was unaware of. Bed comfy. towels a bit skimpy. Pleasant stay and only minutes away from the hospital and dining.

Partner

6/10

Pleasant

22 Sep 2025

Gerald

Disappointed. TV remote did not work, no coffee in the morning, bed kinda lumpy.

Leisure Family

6/10

Pleasant

21 Sep 2025

Kylie

Good pricing. Clean room. Convenient location. Only complaint would be front desk staff was rude..

Leisure Partner

8/10

Excellent

06 Sep 2025

Grealdine

Roaches in sink

10/10

Exceptional

05 Sep 2025

Jennie

Coffee

Wished I would have located the coffee!

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Vikas

Rioms were great

10/10

Exceptional

23 Aug 2025

Weidong

The room is quite large with convenience features and beds are pretty comfortable.
Only complaint is the fridge being quiet noisy, especially during the night.

Leisure Self

10/10

Exceptional

21 Aug 2025

Catherine

Very nice hotel

Our stay was great! Hotel staff very efficient and friendly. Room was clean.

Partner

10/10

Exceptional

19 Aug 2025

Melissa

Friendly staff

Leisure Family

8/10

Excellent

19 Aug 2025

Eliza

Little touches and the staff members were super friendly

Leisure Family

10/10

Exceptional

18 Aug 2025

Chantelle

The staff were all very friendly and helpful. The room was spacious and very clean. The bed and pillows were so comfortable. Location was great. Close to all amenities you would need. We would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Anna

Nice shower, room, etc

Business Partner

10/10

Exceptional

21 Jul 2025

Prateek

Great spacious stay

Leisure Friends

10/10

Exceptional

16 Jul 2025

Marion

Great hotel

Leisure

4/10

Poor

10 Jul 2025

Joseph

Too loud

10/10

Exceptional

10 Jul 2025

Stephen

Nice Experience. Friendly staff.

10/10

Exceptional

06 Jul 2025

Emma

Very friendly, everything was clean and neat. I had one issue with my AC but they were able to fix that in no time. Would stay again.

Leisure Friends

8/10

Excellent

04 Jul 2025

Phuong

The room matched what was advertised. I was pleasantly surprised with what was offered there: free coffee and laundry. The free laundry was a big surprise since I have not been in any properties that offered that.

Overall, I would come back again if I ever need to be in the area.

6/10

Pleasant

23 Jun 2025

Maureen

The room was huge & the bed was comfortable. The room was clean & the staff was very nice. The refrigerator was extremely loud and the door didn’t lock without

10/10

Exceptional

17 Jun 2025

Patricia

NA

Leisure

10/10

Exceptional

01 Jun 2025

Robert

Nice

Leisure Partner

8/10

Excellent

30 May 2025

Denise

Near Dunkin, Supermarket, Gas Station.
Close to family I was visiting and about 20 minutes away from a Casino.
Property was clean, Our room had slight mold in the shower, and shower curtain did not have a liner. It was one curtain that had to stay inside the tub to prevent a huge puddle of water on the floor. Our room smelled of urine on the window side of it. Assuming it was the rug. They offered febreze spray but it wasn't strong enough to rid the smell. Purchased s stronger febreze spray ourselves due to being told we could not change our room as they were there fully booked. Guests prior to us may have had pets in there. Overall our stay was good staff was very nice and accommodating.

10/10

Exceptional

27 May 2025

Daniel Vivek

Awesome stay for 2 days. Such a wonderful place with family

Leisure Family_with_children

8/10

Excellent

26 May 2025

Ryan

Lovely building, awesome customer service for any staff member I came to meet. Other reviews mention cleaniness of the rooms thats a hit or miss but never ruined our experience. However the key cards failing four times was a bit of a headache. Lastly was the concern of being over charged. Using a 3rd party booking like trivago, expedia, etc. Be sure the prices align with what the hotel is actually charging. Nearly paid more for no reason. Besides that would gladly stay again!

Leisure Family_with_children

10/10

Exceptional

26 May 2025

Debbie

Very helpful and courteous staff. Good stay. Could do better in keeping the corridors clean and keeping rooms stocked with basic amenities like soaps, etc.

Leisure Family

8/10

Excellent

25 May 2025

CLARITZA

I booked a one bedroom prior to arriving and when we arrived we were told that we had already checked in. They gave us a room that was less expensive than what I originally booked. When I confronted the front desk about the issue they told me it was Expedia's fault and that I cannot receive a refund. On top of that they had a nasty attitude. Service was horrible!

Leisure

10/10

Exceptional

21 May 2025

Cheyenne

What a great 2 day stay! I wanna start off by speaking about the staff and giving them their flowers. From the front desk clerk when checking in and out to the housekeeping service, they were all excellent, patient, and very polite. We were getting some work done at our house and because I have school and work from home, I needed a place to stay for a couple of days. Pros: The wifi is fast and very reliable! Firm but comfortable beds. Nice air control. Beautiful view (our room had the view of the hills and the sunsets). Kitchen has good size fridge, dishwasher, stove top, dishware. There's a lender locker in the common area where you can borrow board games, crock pots, wine glasses and more all free of charge! Dvd player in room with TONS of dvds you can borrow! Tv channels were great; even had HBO. All stores and restaurants are very close by. Provide Dove products (lotion, bidy wash, shampoo, conditioner, and hand soap).

Cons: No screen in window. We were on the 4th floor so if you have little ones or even dogs, keep window closed. Bathroom door had grime, dirt, and hand prints all over it. Shower pressure was painful. Toilet seat veryyy low. Rugs could use a deep clean (shampoo). Coffee cups as well as regualr cups were way too small. Hard to reach front desk in the mornings.

Overall, our stay was great and the staff are seriously the heart of the hotel. They were incredible and again, they deserve their flowers. We would deff stay again!

Leisure Pet

10/10

Exceptional

19 May 2025

John

We were in town for 3 nights and this room was perfect for my wife and me. It was roomy, had multiple seating options, a combination desk/table, and a convenient kitchenette for preparing breakfast or evening snacks. The beds were comfy and the bathroom was spacious. One thing to note: the shower was on the verge of being a pressure washer. I'll let you decide if that's a positive or a negative. We will definitely be looking for more Candlewood Suites to stay in.

Leisure Partner

10/10

Exceptional

18 May 2025

Madeline

Staff was great, very accommodating when an issue presented in the room reservation!

Leisure Friends

10/10

Exceptional

18 May 2025

Lori

Rooms were clean and comfortable. Friendly staff. Would absolutely stay here again.

Friends_and_family Family

10/10

Exceptional

17 May 2025

Christopher

Well maintained

Leisure Self

8/10

Excellent

16 May 2025

Denise

We have stayed at this hotel in the past and really enjoyed it, lots of amenities. Nothing has been done to keep the property updated, though. Bathroom door doesn't quite close. Water in friends room not working. Simple maintenance would be an improvement.

Leisure Family

6/10

Pleasant

15 May 2025

Verified traveler

Alright stay for most part

The room looked nice when I got in. Nice place. Found the dishwasher didn’t work and had dirty plates in it though. Asked to get it looked at and it never happened while I was there. Also had to schedule a housekeeper to come because one didn’t show up the first week I was there

Business

10/10

Exceptional

11 May 2025

Douglas

TRAP SHOW STAY

Very clean modern hotel.Reasonably priced.

Friends_and_family Friends

10/10

Exceptional

10 May 2025

Grace

I LIKE

10/10

Exceptional

09 May 2025

Karrie

Great sized room with a very convenient mini kitchen with a full fridge and freezer. Will definitely be back. Thanks

Business Partner

10/10

Exceptional

08 May 2025

Keith

Location, friendly staff.

Business_and_leisure

6/10

Pleasant

07 May 2025

Kendra

Although the room I rented was not available it was still a nice room with a stove full size refrigerator very nice

Business_and_leisure Family_with_children

8/10

Excellent

30 Apr 2025

Tina

Room was clean and spacious, staff friendly. There was quite a bit of noise during the night so would ask not to have a room on the first floor next time.

Leisure Partner

10/10

Exceptional

28 Apr 2025

David

Great area lots of eating options, rooms are great! Reasonable price

10/10

Exceptional

27 Apr 2025

Minnie

It was very quiet & accomidating

Leisure Partner

10/10

Exceptional

13 Apr 2025

WENBIN

Overall experience is very good

Business Partner

8/10

Excellent

10 Apr 2025

John

Nice property, we've stayed here a few times.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Melissa

It was very clean and had everything you needed

8/10

Excellent

05 Apr 2025

Peter

It was fine clean no issues

Leisure Self

8/10

Excellent

23 Mar 2025

Susan

Staff is always friendly

10/10

Exceptional

22 Mar 2025

cheng

This is a very nice hotel for a short stay during a long trip to big cities on the east side. Definitely very affordable with a small suite setup. Clean and nice condition. Front desk staff is very nice.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2025

Jennifer

Everything was great.

Leisure Family_with_children

2/10

Poor

29 Dec 2024

Anuj

they charged me 100 dollars on my card for security only ... i already checked out and back home 4 hrs away..

10/10

Exceptional

15 Dec 2024

Dawn

Staff was very friendly and accommodating.

Leisure Family

10/10

Exceptional

08 Dec 2024

Hailie

The property was very beautifully and nice

Leisure Family

4/10

Poor

13 Nov 2024

Catherine

I wished they would have allowed us to have a late check out, at 2pm…since we participated in the Wineglass Marathon

Friends_and_family Friends

8/10

Excellent

30 Oct 2024

georgie

ok place to stay, better than the best western down the road!!

Business Partner

8/10

Excellent

27 Oct 2024

Kathryn

X

10/10

Exceptional

26 Oct 2024

Rachael

Very clean and comfortable. Staff is helpful and friendly. We’ve stayed here multiple times and have no complaints.

Friends_and_family Family

10/10

Exceptional

04 Oct 2024

Dali

Great

4/10

Poor

04 Oct 2024

Errick

The staff and guest were smoking in the front of the building and the smoke enters the rooms through the A/C units. I couldn't breathe all night and morning. Also, someone extremely large must have slept in the bed in room 214, the springs in the mattress are all broken. \"No sleep\" all of the sugars and sweeteners for the coffee are hard and not useable.

Business

8/10

Excellent

02 Oct 2024

Catherine

Very convenient and low fee for having a dog.

Leisure

10/10

Exceptional

27 Sep 2024

Robert

Exceptional customer service

Leisure Partner

2/10

Poor

22 Sep 2024

Denise

Terrible experience. Room reservation was not what was given to me. One Double bed with 3 adults. Wanted to give me a roll out bed for my 6’3 husband. My mother was with us and is disabled needed more room. My husband was meeting us at the hotel after work and told him to just stay home because there was no room for him. We were out that way for a funeral. The GM Rohan blamed Hotels.com for the error, which was a lie. I have been using hotels.com for years. He also, put a hold on my debit card for the expense of my room, when I had chosen pay later at the hotel, on hotels.com. I currently still have a hold for $60 on my card that has not been released by Rohan. He said that they put hold in case of damage and will be released on departure and room is checked. Well here we are 24 hours later and still not released. The tub filled with water because the drain-stopper was broke. The 3rd floor smelled of cigarettes and some nasty odor. Terrible experience and will never stay at a candlewood hotel again. Rohan was arrogant, rude and blamed everyone else but himself for the room mishap.

Friends_and_family Family

10/10

Exceptional

31 Aug 2024

Grace

I like that the room is spacious, and it has a small kitchen, Which is very convenient.

Family

10/10

Exceptional

22 Aug 2024

Taras

Nice hotel

The bathroom wasn’t very clean, but overall everything was great, friendly staff

Friends_and_family Family

10/10

Exceptional

21 Aug 2024

Kenneth

With the kitchenette, it made staying there much easier than most hotels. Also, the room was quite roomy.

Leisure Partner

6/10

Pleasant

04 Aug 2024

Vicki

Didn't have a real breakfast.
No towels in the bathroom. Bathroom smelled of cigarettes/smoke. Wasn't given the room I had booked.

The Manager did make it right and gave me another room and upgraded it. But still had no towels. Had to get them from the front desk.

My friend had to go back to the front desk 3 times because the keys wouldn't work. They gave them a different room.

Business Self

10/10

Exceptional

28 Jul 2024

georgie

big rooms, great stay

Business Partner

8/10

Excellent

28 Jul 2024

Melody

Comfortable, clean and spacious