Name: Holiday Inn Resort Jekyll Island By IHG
Address: 701 North Beachview Drive, Jekyll Island, 31527, US

10/10

Exceptional

14 Jul 2026

Marcy

By far our favorite place to stay on the island! Absolutely beautiful ocean front rooms!

Partner

10/10

Exceptional

11 Jul 2026

Bethany

Right on the beach!

Partner

6/10

Pleasant

11 Jul 2026

Susan

It was clean but had some property maintenance issues. Elevator was broken. Fire alarm went off in the middle of the night and we tried to call front desk and found our room phone wasn’t working. It was great having our dog with us- we enjoyed being able to walk the property together and right out the door to the dock and to the beach. Was not pleased that we paid more for an ocean view but our view was shrubs. Not sure if room we got was because of having our dog. Online pictures did not match the room view or the extra cost. Disappointment. Nice enough for the most part otherwise.

Pet

10/10

Exceptional

11 Jul 2026

barbara

The property was so beautiful!

10/10

Exceptional

10 Jul 2026

george

Excellent for kids! Big pool and on the beach. I highly recommend!

10/10

Exceptional

09 Jul 2026

Karen

Room was clean, right at the beach close to a great restaurant

Partner

8/10

Excellent

08 Jul 2026

Michael

Don't expect a 4 star resort - expect a balance of value and amenities. Rooms are a little dated with typical mildew and beach \"funk\" smells. The on property dining at 24 Coastal Grill was great - Aleign was an awesome server and was super thoughtful with my two children. She was a bright spot. Don't hesitate to stay here - it's a nice place and a good value overall. Next time in Jekyll, I'll be back.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Renee

Positives: Loved the amenities! Loved the bar, and the incredible access to the beach. The ability to ride bikes for free was nice and the cabanas were very relaxing. I don't have kids, but I loved the activities that were lined up for children involvement. The pool was remarkable and the bed is comfy.
Not so positives: The TV channels kept blurring, The patio furniture provided had bugs and webs all over it. The back patio had webs all over it as well. There were multiple webs found in the curtains by the AC (inside the room) and near the corners of the front door(inside the room). The bathroom shower had mildew all around the base of it and the shower head had lots of limescale build up on it. Upon entering the room, there is a bit of a chemical cleanser and mildew smell in the air.
Overall experience: Really enjoyed my overall trip. With a cleaner bathroom and stronger pests control this could easily be a 10 out of 10. I don't have any photos of the problem areas but I did take a few lovely scenery pics just steps away from my hotel back door .

Partner

8/10

Excellent

02 Jul 2026

Cherilynn

The extra charges into the resort and breakfast was an extra charge.

Self

10/10

Exceptional

29 Jun 2026

Tera

Amazing place to stay!

Family_with_children

4/10

Poor

27 Jun 2026

Ruth

Cons: our hotel room had a funny smell. We kept having to ask for towels because they did not give us the accurate amount per person. When idif ask, the front desk staff were not accomodating.

4/10

Poor

21 Jun 2026

dylan

Perfect if all you care about is price and have zero standards….. Arrived to the property at 2 pm. Check in is at 4. They literally make you wait until exactly 4. We know because we came back at 3:45 and they said we have to wait until 4. While we’re waiting we went to the bar area outside. The bartender looked like she hasn’t smiled in years and the drinks were awful. $14 a mixed drink and we ended up throwing them away. Once checked in we walk to our room and it smells inside the room Like it got wet and never cleaned and the AC wouldn’t go below 74. We left and went out for the night and decided to grab another drink at the bar thinking maybe it was just what we ordered…. No we also threw those $14 mixed drinks away. Fast forward to about 9 pm we’re watching TV in bed. The power shuts off in the entire place. No effort was made from staff to talk to guest or offer a refund or discount. We went to sleep in a hot, smelly zero power room. Never again.

Family

6/10

Pleasant

18 Jun 2026

Kelly

The staff didn't seemed too eager to help. Found them several times hiding out in the office BEHIND the front desk. We showed up early (about 1:00 pm) (Flew private plane into local airport) and asked if we could store our luggage somewhere until check in.....
Nope, we had to store it behind a desk in the lobby open to public. I mean, our risk but NEVER have I had a Motel/Hotel not at least try to help us a little here.

Asked if a room was avail early could be check in.... \"Sure\" was the answer. \"Give me your phone number\". No attempt or effort was made at all to facilitate that request.

Then, at 4:00 pm we show up in the Lobby to check in.... There's already a line 5 deep to check people in... Any luck we might get some priority since we've now been there 3 hours? NOPE, wait in line....... Bottom line, I won't be back and would not recommend it.

6/10

Pleasant

13 Jun 2026

Jules

The room stunk, the pool was so so, I felt ripped off after I was quoted a price then the bill came and I was charged 50.00 for resort fee's of which I never asked for nor used.
I was charged an additional 30 dollars for who the hell knows. I wont go back

Partner

10/10

Exceptional

11 Jun 2026

Kimberly

This property is very clean and well maintained. The staff was super helpful with questions. The restaurant on site was very yummy. Highly recommend.

Partner

10/10

Exceptional

07 Jun 2026

Angela

It was a lovely place.

Family

10/10

Exceptional

03 Jun 2026

Toby

Amazing resort, very clean, lots of amenities, and a very friendly staff! I definitely look forward to staying here again in the near future!

Partner

6/10

Pleasant

01 Jun 2026

Amanda

Water pressure goes in and out the later you shower. The light was flickering anytime it was on. We didn’t use the light because it was so strong. Our room keys were shut off mid stay and we had to go fix it. Little things that were annoying and an inconvenience . Location to the beach is awesome! Rooms are spacious. Rooms are clean. Staff was nice.

Friends_and_family Family

6/10

Pleasant

30 May 2026

Regina

The location can’t be beat - right on the ocean, right on the bike path, two restaurants on either side so you don’t have to drive anywhere if you don’t want to. We have stayed here several times, however on this trip we noticed how rundown the property is looking. Lots of stains, chips, and scuffs on the walls, lots of rust on steps and railings, shower looking old and dingy, dirty carpeting (the water in the floor of the shower would turn black when you stepped in if you had been barefoot in the bedroom). The whole place needs a refresh.

Partner

2/10

Poor

28 May 2026

Kim

Found 5 bugs in my room. There were hairs in the bathroom that were not mine. They have an outside bar but would not open the windows so you could sit there. I had to go off site for dinner and drinks with my dog and that was not the plan at all, Island is beautiful but this hotel is not, Would not stay here again. I expect more from holiday inn.

8/10

Excellent

26 May 2026

Elizabeth

The hotel had a bit of an old-school vibe, and it showed in the rooms. There were musty smells, some outlets that didn’t work, a TV remote that was broken, and shower fixtures that could use some love. But on the bright side, the property itself looked really nice and had plenty of amenities. For the price, though, I was a bit let down by the room.

Friends_and_family Family

6/10

Pleasant

26 May 2026

Tammy

Great ocean view room but room above must have been rented to elephants who stayed up all night stomping around. Shower water pressure was awful and sink did not drain. Garbage was strewn all over in the AM but it was a holiday weekend. Also there is a surprise $30 a night resort fee that was charged separately when checking out that was no included in the Expedia charge. We've stayed here before and had a wonderful time but this room was not wonderful and did not get charged a daily resort fee on top of the other charges last time. We love Jekyll though!

Partner

8/10

Excellent

24 May 2026

Robert

A very nice stay overall.
Towels at the pool-site would be helpful; instead we needed to take them from our room. Having chairs for the beach would be nice for those of us who have a rather difficult time getting up off the sand. Food at the \"24\" restaurant is quite good but the service is just so-so.
Still, a very good hotel in a beautiful place!

Partner

6/10

Pleasant

18 May 2026

Maryann

Needs TLC. Front desk didn't give us the breakfast vouchers - we had to go back and ask for them. Breakfast buffet doesn't have the best choices. Roach on ceiling one morning. Rust on the bathtub. Need comfort height toilets in bathrooms. Ladies who cleaned the rooms were fantastic!!!! Only a few hangers in the closet. Beds are comfortable and pillow choices are great. Easy access to beach. Pool with hot tub is nice. Lots of easy walking paths. Rooms are large and very spacious.

Family

10/10

Exceptional

18 May 2026

Andrea

Our family suite was beachfront, easy access with the grandchildren and they loved the pool too!

Family_with_children

10/10

Exceptional

17 May 2026

PAYTON

Love the hotel the location and staff! The lady cleaning the pool was amazing and SO kind to my girls!!!

Family_with_children

10/10

Exceptional

15 May 2026

Linda

I really have zero complaints about my stay here. It was a beautiful property with easy beach access. My salmon dinner at the 24 restaurant was excellent and the staff was friendly & helpful.
Highly recommend!

Self

6/10

Pleasant

09 May 2026

Terri

Bad odor in room and large palmetto bugs. Left early because we couldn’t find where they had hidden in room.

8/10

Excellent

25 Apr 2026

James

They charge a resort fee of $30 per day. I don’t know why..
I didn’t see any organized activities anywhere ..
there is a sizable space outside and they had a movie that was put up on Saturday night but I don’t see justification for that to get $30 by every room that stays there. Additionally, their pool was broke and their TV did not work in the fitness room. The breakfast was very good but of course you had to pay for it

Self

10/10

Exceptional

20 Apr 2026

Ashley

The room smelled so clean and the room was so clean also

Friends

2/10

Poor

20 Apr 2026

Courtney

No amenities

Family_with_children

4/10

Poor

20 Apr 2026

Randa

Took shuttle to dinner, staff said call front desk to pick us up when ready to come back. Called about 10 times for over an hour and front desk never answered phone. There were no Ubers. We were stranded. Had to pay a local service $25 to get us a few miles back to hotel. Pool was out of order and that was not disclosed on check-in and they still charged full resort fee until we complained. Pubic hair in the shower and room smelled like wet dog.

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Sierra

Room overlooked the beach… nice view

Family_with_children

10/10

Exceptional

19 Apr 2026

Tina

Amazing loved the location

Partner

8/10

Excellent

18 Apr 2026

Jennifer

Kitchen area of the room and corners could have been cleaner.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Pamela

The staff was super friendly and the room, while older was clean. The location was absolutely beautiful!!

10/10

Exceptional

13 Apr 2026

rohit

The beach was fantastic, and the staff were friendly and helpful throughout our stay. The game room was a big hit with the kids, keeping them entertained. The location is convenient, making it easy to get around. The hotel also offers complimentary bicycles for the first two hours, which was a fun experience. The on-site restaurant, 24 Coastal Grill, serves a delicious breakfast and dinner.

Family_with_children

6/10

Pleasant

12 Apr 2026

John P

Mr. & Mrs. Bridges
Location was excellent for beach and view!
We were told we would get a beachfront view, but we were on the corner and had an obscured view.
The rooms were mediocre. We were in room 110 and when we sat outside the to sit and just enjoy the sound of the waves and look out towards the ocean with the beautiful view, there was a dog that continuously barked on the second floor as well as our view of the trash from the restaurant adjacent to the pool, in the back stacked, empty boxes and trash, not pretty😕
I also suggest you trash all of your bicycles. They are the worst bicycles we have ever used anywhere. They are old broken, and the seats don’t even adjust.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Sherri

I booked/was charged for a premium/superior ocean view king bed room, but my view was the backside of the hotel restaurant, restaurant garbage, and the facility golf cart with a ladder and tools scattered about. At best, I would call the first level rooms in the lower 100s, a partial ocean view and would have expected them to be priced as such. The room smelled like wet dog, the carpet/flooring was damp by the air conditioner, the shower had mold/mildew along the corners, the walls need to be repainted as there are black scuff marks in various areas, and pest control needs to be considered since we had a variety of bugs and spiders that we chased out of our room each day of our stay.

On a positive note, the staff was friendly and they do offer free bike rental for 2hrs each day. I expected a better experience from a property marketed as a “resort” so I would not recommend this property to others nor do I plan to stay here for any future trips.

Family

6/10

Pleasant

09 Apr 2026

Jacqueline

We have stayed here years ago and thought we would revisit. The rooms are a little outdated and I was disappointed with a couple items. The pans for cooking were disguising. I think I would die if I ate from it. There was electrical tape used as a rack holder for the refrigerator. There was an artificial nail on the floor. The room towels were fresh and clean. The bed sheets were nice. I would not return.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Karen

When arrived room smelled a little musty. Beds very comfortable. Free coffee vouchers were nice and great view of ocean from shop. Restaurant on site was okay, slow service, breakfast good but not great, coffee lukewarm as was breakfast buffet. At lunch, fish tacos and sweet potato fries were good.

Family

4/10

Poor

07 Apr 2026

Robyn

Hotel is dated. Room had an odor. Tv didn’t work. Requested assistance from front desk who said they would send maintenance but never did. Front desk staff were unfriendly and impolite. Internet was slow. Water system ran all night.

Family

10/10

Exceptional

30 Mar 2026

Matt

They need to clean their hot tub-nasty! Restaurant was really good-great staff!

Family_with_children

10/10

Exceptional

26 Mar 2026

Stephanie

I always stay here they are so welcoming. And will be back the staff is amazing

Friends_and_family Family

4/10

Poor

26 Mar 2026

Jill

The picture of the room and view we were booking on your website was NOT the room or view we received when we got to the hotel. The hotel blamed hotels.com for the pictures but hotels.com said the hotel provides the pictures. It’s very misleading and false advertising to bait people then switch it upon arrival. They moved our room the second night and there was a dirty Red Bull can on the nightstand when we checked in and the room was musty and smelled like wet dog.

Partner

4/10

Poor

24 Mar 2026

Bob

First our tv didnt work then they fixed, then the clock crapped out, and k cup coffee pot didnt work. The ocean view was the best-selling point for this room. All said, other than those couple negative problems our stay was good.

10/10

Exceptional

23 Mar 2026

Theodore

Spent time with family and enjoyed property

Partner

8/10

Excellent

21 Mar 2026

Brittany

Pet friendly , beautiful views

Family_with_children

4/10

Poor

17 Mar 2026

Alissa

Some of the front staff were very rude and not helpful at all. The room was clean, but trash bags were not placed in garbage cans and the safe beeped non-stop. The extra cost buffet was average. I would not spend money on that again. The power was off and on, which was not in their control, but the front desk staff could have been more forthcoming with information. Also, they did not allow anyone early check-ins at all. I don’t understand why they can’t get any rooms ready before 4.

Family_with_children

8/10

Excellent

15 Mar 2026

Michelle

While it’s an older property it’s in pretty good condition. The rooms are large and the grounds are nice. The only issue I had was the hot tub was green and the breakfast was not free.

Friends_and_family Family

8/10

Excellent

11 Mar 2026

MARGIE

The price for breakfast was 19.00 per person, very expensive.
Room bathroom was outdate with rust stains in bathroom

Friends

4/10

Poor

09 Mar 2026

Deborah

Great location but the hotel is dated. Front desk was unorganized but the maintenance woman was great.

8/10

Excellent

09 Mar 2026

Joyce

Was a very quiet, clean and relaxing visit. Would definitely recommend verses busy beaches in Florida!

Friends

10/10

Exceptional

04 Mar 2026

Michele

Extremely clean. Excellent location on the beach with a beautiful walking/biking path and heated pool. Only negatives: I didn't love the $30 nightly \"resort fee\". I would rather it be upfront/one price. 2) the $20 breakfast buffet was really awful 3) the front desk wasn't always manned. Regardless of the negatives, I would highly recommend.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Wai

Rooms are clean but a little worn. Great location by the beach and bike trail. The staff are nice and friendly.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Susan

Staff were fantastic. Restaurant on site was very good.

Pet

10/10

Exceptional

20 Feb 2026

Patricia

Staff was great. Toilet started to run and they fixed it as soon as we reported it. The location is lovely

Partner

10/10

Exceptional

16 Feb 2026

Russell

Yes

8/10

Excellent

16 Feb 2026

Tamatha

The staff were friendly, check in was smooth. I didn’t hear a lot of noise. View was great. They have movies outside and seating around a pit. A restaurant on the property which I did not eat at, I did go inside, we wanted to have a few drinks but it was too crowded for my comfort. This hotel is

8/10

Excellent

11 Feb 2026

WANTANEE

LIKE THE VIEW OF THE OCEAN

Partner

8/10

Excellent

08 Feb 2026

Tiffany

The amenities are wonderful! The beach and an Oceanside walking path are beautiful. The on-site restaurant served a delicious dinner. We had the redfish which was seasoned really well and sweet and sour chicken which was tasty. The breakfast buffet was okay with better than continental choices.

Partner

10/10

Exceptional

29 Jan 2026

Graig

Room was comfortable and the view was amazing. The staff was attentive and friendly

Partner

8/10

Excellent

24 Jan 2026

Cheryl

The room was very clean. There were plenty of towels. The staff was friendly.

Partner

10/10

Exceptional

19 Jan 2026

Tammy

Very pet friendly and the layout allowed most rooms an oceanview. Wonderful hotel!

Leisure Partner

10/10

Exceptional

07 Jan 2026

Paulette

We enjoyed our stay at Holiday Inn Resort in Jekyll. The room was spotless and the bed soooo comfy. Our view was very good from our room. Looking forward to our next stay there!

10/10

Exceptional

04 Jan 2026

Nathan

We had a great time

Leisure Partner

10/10

Exceptional

29 Dec 2025

Carolyn

Spacious room, easy access and clean accommodations

Self

10/10

Exceptional

22 Dec 2025

Murray

Great location. Unbelievable view on ocean front. Great staff and very good food/drink. Recommend highly!

Leisure Partner

10/10

Exceptional

21 Dec 2025

Bridget

Loved this stay! The place was beautiful we rode bikes along the beach walk. We will be back

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Courtney

Room was clean. Walking distance from the beach and restaurants.

Leisure Family

6/10

Pleasant

09 Dec 2025

Colin

The room had a mold/mildow type smell and looked old/aged. The beach view was nice for the hotel's location. The buffet breakfast was not great coffee was not hot and food seemed to be not so fresh. I would not pay 19.00 if not staying there since it was complimentary I guess I had to make due. I would redo the rooms and revitalize that property.

Leisure Partner

8/10

Excellent

03 Dec 2025

Karyn

Loved the view from our room and the two restaurants were very good. The staff were friendly and helpful. We would stay again

8/10

Excellent

03 Dec 2025

Jim

Staff was really friendly and helpful property needs small amount of tlc

Leisure Partner

10/10

Exceptional

17 Nov 2025

Barbara

Love this hotel! Very clean! Staff was super nice! Donna, with maintenance, was on point with lighting the fire pits for us to enjoy! Beautiful grounds! We definitely will return!

8/10

Excellent

16 Nov 2025

Lorena

The staff was excellent. Especially the check in person. So helpful and sweet. And the person who delivered and set up the pack and play was kind.

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

Shirley

Excellent! Highly recommend!

Leisure Pet

8/10

Excellent

13 Nov 2025

Jorge

Staff was nice, riom was good

10/10

Exceptional

10 Nov 2025

Madison

Clean room very nice staff

Leisure Partner

6/10

Pleasant

09 Nov 2025

Jesus

Room smelled like dog. Great location

Leisure Family

10/10

Exceptional

08 Nov 2025

christopher

The grounds

Self

10/10

Exceptional

06 Nov 2025

Chrissy

Great property! Very relaxing!!

10/10

Exceptional

03 Nov 2025

Stephanie

The staff was amazing

Friends_and_family Family

4/10

Poor

28 Oct 2025

William

The room had bugs in it and it was very dated.

Business

6/10

Pleasant

24 Oct 2025

Shamsideen

Clean room, average staff assistance, nice beach view

Business

6/10

Pleasant

21 Oct 2025

Mary

This hotel is showing its age. The room smelled badly, but I got used to it. The dining was limited but the food was good.

Leisure Family

10/10

Exceptional

19 Oct 2025

Tammmera

Had a wonderful restful night

8/10

Excellent

09 Oct 2025

Sandra

I had a nice trip. I will stay again

Leisure Friends

10/10

Exceptional

09 Oct 2025

Erika

Beach view was fabulous. Breakfast was good.

Partner

6/10

Pleasant

07 Oct 2025

Camille

Gorgeous ocean setting for a mid range price hotel

I had not realized I had booked an “obstructed” beach view and was disappointed to realized that I was looking at the back of the restaurant. The staff quickly moved me to another room with an amazing view!
The hotel is a bit old and showing its wear, but the location is magical. Windswept ocean, moonlit night and not the usual over developed shoreline of beaches in Florida where I am from. There was hardly anyone staying at the hotel and the quiet was very nice.
Good coffee spot over the lobby and decent but over priced breakfast buffet.
I wish the windows could be opened or the door propped to let in the beach breeze, but the construction must be made for storms the coast must get from time to time.

Self

4/10

Poor

04 Oct 2025

ROBERT

Outside property was excellent. Bed extremely MUSHY, red flashing light, staff said I could put some tape over it. Switched rooms to a \"better\" room. No flashing light but bed still mushy, fan noisy. Free Wi-Fi didn't work until my last day. Staff was unable to fix it until the last day. Very disappointed for the money charged, although they did take refund me a very small amount.

10/10

Exceptional

02 Oct 2025

Richard

The beach view is pretty. Great staff!

Leisure Partner

10/10

Exceptional

02 Oct 2025

Richard

Pet friendly, nice area to be with family

8/10

Excellent

30 Sep 2025

Albie

We enjoyed our stay.

Partner

10/10

Exceptional

29 Sep 2025

Kris

Loved the location, surroundings, peacefulness. Everything was so well presented.

Only bad experience was the on site restaurant. Terrible food, no choices, service was okay(barely). Price was outrageous for 1. What comes free at most hotels was a heck of a lot tastier. Bring down the overall experience for food but not hotel.

Partner

10/10

Exceptional

28 Sep 2025

Charles

It was an amazing weekend. Very quiet. Great view of the ocean. Spacious rooms. Bikes to ride around the island.

Leisure Family

10/10

Exceptional

27 Sep 2025

Jason

Wonderful stay here. Nice clean and safe area.

Self

10/10

Exceptional

26 Sep 2025

Michael

This the best resort on Jekyll Island ! Great people work here and make sure that you are have a good time. Nathan at the front desk is just fantastic. A beautiful place inside and out with views of the ocean. Food, music, yoga, and coffee better than st.......! Thank you for a fun and relaxing stay.

Friends_and_family Family

8/10

Excellent

24 Sep 2025

Andrea

Beach view, clean, and quiet

Leisure Partner

6/10

Pleasant

20 Sep 2025

Lena

Very nice beach views. Family friendly. Property grounds were nice, our room could use some updating.