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The Royal Senses Curio Collection By Hilton
Crete · Greece
Panormo. Panormo, 74057. Crete Island, GreeceView location
9.2/10Excellent151 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.4/10 9.4
Condition9.4/10 9.4
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Royal Senses Curio Collection By Hilton
Located in Mylopotamos, The Royal Senses Resort & Spa Crete, Curio Collection Hilton is in a rural location, within a 15-minute drive of Spilies Beach and Reptisland. This family-friendly resort is 8.7 mi (14.1 km) from Melidoni Cave and 9.4 mi (15.1 km) from Horse Park Rethymno.
Make yourself at home in one of the 178 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Property Registration Number 1041K015A0036201
-
Minimal age
18
-
Spoken Language
German
Russian
Greek
English
Italian
French
Nearby attractions
Limni Beach
3.5 km / 2.2 mi
Church of Agios Yiorgos
3.7 km / 2.3 mi
Sfagia Beach
3.9 km / 2.4 mi
Geropotamos Beach
2.1 km / 1.3 mi
Spilies Beach
3.1 km / 1.9 mi
Platanes Beach
12 km / 7.5 mi
Reptisland
12.5 km / 7.8 mi
Livadi Beach
13.6 km / 8.5 mi
Melidoni Cave
14.1 km / 8.7 mi
Varkotopos beach
14.9 km / 9.3 mi
Horse Park Rethymno
15.1 km / 9.4 mi
Blue Beach
15.8 km / 9.8 mi
Town Beach
16.1 km / 10 mi
Mili Gorge
16.9 km / 10.5 mi
Arkadi Monastery
18.4 km / 11.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about The Royal Senses Curio Collection By Hilton
50
reviews shown
Glenda
Great place for families. We really enjoyed our stay
Lucene
Great time
Klara
Staff were so welcoming and accommodating. The facilities were so lovely and we even managed to book in to the spa (Cretan massage was just delightful) We were so sad to leave.
tianjiao
It’s a pretty decent resort, but the overall feel is more tailored towards families with kids and less for romantic couples. Would recommend for families but couples seeking for a romantic time might want to look elsewhere.
Maximilian
The hotel itself is visually impressive, with beautiful interior design and an aesthetically pleasing pool area.
Unfortunately, the negative aspects outweighed the positives. Our room regularly smelled of sewage — something completely unacceptable for a hotel of this category.
The food (both breakfast and dinner) was at best lukewarm, lacked variety, and the overall quality was disappointing.
The staff were often inattentive and at times unfriendly. For example, when we ordered hot water for breakfast, we were served milk instead.
After housekeeping, the entire floor was left wet and leaving a musty smell of damp cloths.
Overall, this is definitely not five-star standard. The current high ratings do not reflect our experience.
Unfortunately, the negative aspects outweighed the positives. Our room regularly smelled of sewage — something completely unacceptable for a hotel of this category.
The food (both breakfast and dinner) was at best lukewarm, lacked variety, and the overall quality was disappointing.
The staff were often inattentive and at times unfriendly. For example, when we ordered hot water for breakfast, we were served milk instead.
After housekeeping, the entire floor was left wet and leaving a musty smell of damp cloths.
Overall, this is definitely not five-star standard. The current high ratings do not reflect our experience.
Felix
Best buffet in the world!!! Truly we couldn’t stop eating haha . Our room was very nice. Lovely pools . Really kids and family friendly. The water park is amazing also for adults
Bianca
Amazing service and staff
Martin R
It was ok for 5 stars
Ala
5 star resort with the most breathtaking views. I would definitely stay again
Elaina
Ένα ξενοδοχεία σίγουρα πέντε αστέρων Αλλά με έλλειψης προσωπικού. Η καθαριότητα στα δωμάτια δεν ήταν εκεί που αρμόζει στο ξενοδοχείο. Είχα επισκεφτεί το χώρο του 23 ξανά που δεν είχε καμία σχέση με την τωρινή κατάσταση ένα πανέμορφο ξενοδοχείο αλλά υπάρχουν ελλείψεις για εμένα . η καθαριότητα
Glen
Property was visually beautiful. Lots of nice pools and great views. Breakfast buffet was good.
Service was lacking. We were switched into a different room “equivalent” than what was booked. Need to have a car rented or you will be stuck in the property.
Value for the money was not there.
Service was lacking. We were switched into a different room “equivalent” than what was booked. Need to have a car rented or you will be stuck in the property.
Value for the money was not there.
Vanessa
Beautiful hotel and service was fantastic in every part of the hotel except for the buffet. There were a lot of staff but always had to call someone to the table to either get a drink or set the table. Also, ordered drinks that never came. This happened on multiple occasions. Other than that, the hotel service was impeccable. I would highly recommend.
Yuna
Don’t think twice, book this resort!
Excellent resort, perfect for families with little kids! My wife and 3-year old stayed for 4 lovely nights and had a great time. The staff is incredible and the grounds are well-tended to. We rented a car so we could explore the island and not just stay camped in at the resort. The beach is accessible through their sister property and they run shuttles every 30 minutes. It was superb. Highly recommend! Plenty to do - so much swimming!
Dedi
The private pool in the room was not clean for three days, and they did not offer us an alternative room.
James Andrew
Would absolutely recommend. The staff was amazing, the views are stunning, the food was delicious, the rooms
Are spacious and luxurious. We had the most amazing stay from start to finish and can’t wait to go back!
Are spacious and luxurious. We had the most amazing stay from start to finish and can’t wait to go back!
Kashif
Absolutely stunning property. Amazing upgrade for us to their beautiful villa with incredible views of the sea. Delicious dining options and breakfast.
Excellent cleanliness of resort and rooms daily and amazing service from start to finish.
Thank you for making our stay memorable.
Excellent cleanliness of resort and rooms daily and amazing service from start to finish.
Thank you for making our stay memorable.
Kristina
Wonderful property. Rooms were spacious and very clean. Staff was really nice.
Sharolyn
I absolutely loved this property. Dinner at Cretamos was exquisite! The food and service was beyond perfection. The food in the main dining area was amazing as well. The service was excellent. If I’m am ever back in Crete, this is where I would stay again.
Christakis Michael
Amazing resort with very friendly and helpful staff. Pools were great and well maintained and the water slides kept my 11 year old, and me, entertained as did the Tennis courts.
Very relaxing and fantastic sunset views.
Limited things to do in the immediate vicinty and the buffet food could have been better.
Otherwise really enjoyed the stay and made full use of the spa.
Very relaxing and fantastic sunset views.
Limited things to do in the immediate vicinty and the buffet food could have been better.
Otherwise really enjoyed the stay and made full use of the spa.
Ravindra
What a fantastic vacation spot! Pick this if you are interested in a relaxing time with friends and family! Away from everything, but good bit of activities on property and excellent food! Overall the rooms are just perfect!!
Dina
We loved this hotel! We chose this hotel because of location, a little secluded but 20 minutes from Rethymno. It was nice to have the seclusion and quiet feel since we were on our honeymoon. Staff was wonderful, accommodations were wonderful. They sent us a bottle of champagne when they found out we were on our honeymoon. Only complaint was that our shower kept getting flooded and there was a drainage smell, but staff fixed it right away. Also, our pool light in our room was not getting fixed. The night staff didn't know too much about technical support, so we would have to wait until morning for things to get fixed. Absolutely loved our room setup, and how the bed was faced towards the window.
Adam
One the best hotels in all of Greece
Amazing resort. This is one nicest and best run hotels in all of Greece. They do an excellent job of ensuring you are relaxing during your holiday. The adults only section of this hotel is amazing!
Floyd V
It was ok. Definitely not a 5 star!
Andria
Excellent food, poor service
Verified traveler
Gorgeous property, beach access not beachfront
Beautiful hotel with very friendly staff. It does advertise as a beachfront resort, which is misleading. The resort itself is on a hillside and there is a shuttle to the beach which is a 3 minute drive and walkable uphill.
Katie Ann
Absolutely beautiful property. The staff and the service really make this hotel. Wonderful trip!
Paul
An absolute gem. One might never have to leave the resort due to how comfortable and accommodating it is. OR. It is most convenient to nearly all Crete has to offer if adventuring. The staff are tremendous. Above and beyond always with a smile. The hotel is perfectly appointed with something for everyone.
Carl
Top notch service from the moment you walk in. Everybody, and I mean everybody there provides the best service/friendliness/helpfulness. Whoever does the hiring there does a great job finding such incredible employees. The resort itself is amazing. Clean, beautiful, beautiful views, great pools, good food. I can’t say enough about this place. I guess the one negative (or positive for some people) is that it’s quite a drive to get anywhere. But I guess that’s just Crete being a big island with everything spread out.
Gerhard-Paul
Superb experience. Nice relaxing hotel. Super friendly and helpful staff. All perfect
RON LIEL
Perfect.
Amaizing from top to bottom, great service and restaurants, great pool, alot of space in the pool, has a shuttle to the beach 2 mins drive,Great breakfast!!!
We had a late flight and they have showers and fitting rooms and you can stay aslong as you want,wow,wow,wow!
We had a late flight and they have showers and fitting rooms and you can stay aslong as you want,wow,wow,wow!
Richard
This must be my best stay at a hotel ever (i’m 37 years old and travel alot). BEAUTIFUL hotel & our room was gorgeous! Nice, polite and service minded staff that always helped me and my gf if needed. Great location with a private beach, great pool area with a nice bar. Spa, gym and 3 restaurants! Our week here was worth every penny and we will love to visit again soon 😊 also thank you for your lovely farewell gift bag with Greek olive oil and candy. 12/10!
Hollie
This is our second visit to The Royal Senses. Having returned after our trip last year, we loved the place just the same this time around. The service is 5* star, the staff are wonderful and the food is fantastic! This place holds a dear place in our hearts.
Ben
Nice rooms and friendly staff but the cable car to rooms, boring pools and lack of beach access really let it down.
Sabrina M
This place was amazing. Thank you Yasmine for making out stay feel so special. They welcomed us with a birthday cake one on the days we were there. This is one of the best places we have stayed in Greece, including other islands and the city. We loved it. Everything was beautiful and perfect. Thank you!
Todd
This was our last stop on our Greece vacation and we were looking forward to relaxing, but that was not what happened at this hotel. This hotel has a lot of work to do to make it a 5 star.
We had three different rooms during our stay (and we aren’t picky people at all) our first two rooms had a very bad sewage smell so we asked to be moved. They ended up upgrading us (which we appreciated) to a room that smelt fine. It was at the top of the resort.
Rude staff - The staff at the front desk as well as some staff at the main restaurant staff were rude. They made you feel bad for asking for anything. There were two members of the staff looking at TikTok’s as we entered the restaurant one night and didn’t acknowledge us to seat us. There was also some weird tension from the servers in the main restaurant one night, didn’t make for a good environment.
Repairs - The hotel is new and looked great in pictures but it felt like it had been open for 10 years. There are things that need significant repairing already - some of the pools leak, our door lock was broken in one of our rooms, tiles are chipped and cracked, the lift broke down one night.
Cleanliness - there were ants on food trays that were left outside of rooms for 12 hours. There were also cockroaches around the hotel area. Overall feels like they can do better on the cleanliness.
We had three different rooms during our stay (and we aren’t picky people at all) our first two rooms had a very bad sewage smell so we asked to be moved. They ended up upgrading us (which we appreciated) to a room that smelt fine. It was at the top of the resort.
Rude staff - The staff at the front desk as well as some staff at the main restaurant staff were rude. They made you feel bad for asking for anything. There were two members of the staff looking at TikTok’s as we entered the restaurant one night and didn’t acknowledge us to seat us. There was also some weird tension from the servers in the main restaurant one night, didn’t make for a good environment.
Repairs - The hotel is new and looked great in pictures but it felt like it had been open for 10 years. There are things that need significant repairing already - some of the pools leak, our door lock was broken in one of our rooms, tiles are chipped and cracked, the lift broke down one night.
Cleanliness - there were ants on food trays that were left outside of rooms for 12 hours. There were also cockroaches around the hotel area. Overall feels like they can do better on the cleanliness.
Phillip
Pro:
Quiet
Food
Staff
Private Pool
Con:
Would have been nicer on the beach
Not a good sea view as blocked
Single slow lift
Not a lot of night time entertainment - only 2 in 6 days
Quiet
Food
Staff
Private Pool
Con:
Would have been nicer on the beach
Not a good sea view as blocked
Single slow lift
Not a lot of night time entertainment - only 2 in 6 days
Ewan
Good quality rooms + pools - poor food + location
A good quality hotel with some disappointing elements to our stay.
The rooms are very comfortable and cleaned very well. We had a shared swim up room and it was very spacious even with 3 people in one room.
The pools are very good and sun loungers really comfortable. Service by the pool was in general very good, however the drink quality was more \"all inclusive\" than al a carte (even though you are paying for it). Don't be fooled by instagram, the drinks don't look like that around the pool. They are very quickly made and of average quality.
The breakfast buffet is by far the worst I have ever experienced. For the cost of a room you would expect some level of freshly cooked food, but its all buffet. They have a lady making omelettes, but its poured out of a 3 litre pre-mixed jug and tasted horrible. Buffet eggs were under cooked and pre-cooked boiled eggs were raw. There was plenty of pastry / pancakes etc so young children would probably be happy. In a nut shell they are serving a cheap buffet breakfast that you would expect in a lower class of hotel. You can have breakfast in your room / pool on a floating platter - but its just the buffet brought to you so don't waste your money.
Location is poor you can't walk anywhere - the sister hotel on the beach in front is separated by a motorway, there is a free shuttle. You have to get a taxi to visit any restaurants outside the hotel or the sister hotel - 18 euro to small town / 50 euro to the large town
The rooms are very comfortable and cleaned very well. We had a shared swim up room and it was very spacious even with 3 people in one room.
The pools are very good and sun loungers really comfortable. Service by the pool was in general very good, however the drink quality was more \"all inclusive\" than al a carte (even though you are paying for it). Don't be fooled by instagram, the drinks don't look like that around the pool. They are very quickly made and of average quality.
The breakfast buffet is by far the worst I have ever experienced. For the cost of a room you would expect some level of freshly cooked food, but its all buffet. They have a lady making omelettes, but its poured out of a 3 litre pre-mixed jug and tasted horrible. Buffet eggs were under cooked and pre-cooked boiled eggs were raw. There was plenty of pastry / pancakes etc so young children would probably be happy. In a nut shell they are serving a cheap buffet breakfast that you would expect in a lower class of hotel. You can have breakfast in your room / pool on a floating platter - but its just the buffet brought to you so don't waste your money.
Location is poor you can't walk anywhere - the sister hotel on the beach in front is separated by a motorway, there is a free shuttle. You have to get a taxi to visit any restaurants outside the hotel or the sister hotel - 18 euro to small town / 50 euro to the large town
Nirmal
We had an amazing stay here. The property itself was spectacular being new.. the staff were flawless .. extremely hospitable and willing to please.. we had spa treatments which were ok… but the rest of the resort and the staff negated that.. the annexed resort by the beach means you can have the best of both world .. water sports offered at the sister resort .. would thoroughly recommend to anyone wanting a luxury break. Food wise the half board main restaurant option was decent .. ate at the other restaurants but were not to my taste but despite all that I would still thoroughly recommend !
Olga
Love it!
Richard
So great!!
Viral
Amazing property and staff are a great help. A good place for the entire family.
timothy o
OUTSTANDING RESORT.. BEST EVER.. WOW
Sapir
תודעת שירות גבוהה אבל עדיין היו כמה בעיות-
הזמנת קפה בבוקר, שוכחים מההזמנה. כל בוקר היה אותו הדבר, כי הם לא עומדים בלחץ ומפספסים הזמנות.
ניקיון- זבובים בחדר האןכל
המלון נקי ומטופח והארוחות מגוונות ושוות!
הזמנת קפה בבוקר, שוכחים מההזמנה. כל בוקר היה אותו הדבר, כי הם לא עומדים בלחץ ומפספסים הזמנות.
ניקיון- זבובים בחדר האןכל
המלון נקי ומטופח והארוחות מגוונות ושוות!
Verified traveler
Great food at the buffet. Vegan/vegetarian labels.
Beautiful resort.
Lovely pool and spa/gym area.
We had to move rooms twice. They are not the most practical rooms but comfortable.
Beautiful resort.
Lovely pool and spa/gym area.
We had to move rooms twice. They are not the most practical rooms but comfortable.
Verified traveler
Great stay!
Great hotel, luxurious feel and excellent service.
liked that you can head to the sister proeprty and its beach area.
liked that you can head to the sister proeprty and its beach area.
Natasha
Everything was perfect except for the television. You need more English channels. Also the power went out quite frequently
James
I loved the simplicity of the decor, but I didn't like how open the bathroom was.
Verified traveler
Great deisgned
Great design! Great breakfast! Bad sea side/ beach. Bad wifi in part of room and serious problems with electricity
Marion
This is a perfect hotel for a family that where everybody wants to enjoy. So much fun for the kids but also an amazing hotel for adults. We loved it!!!
Location & surroundings
The Royal Senses Curio Collection By Hilton
Panormo. Panormo, 74057. Crete Island, Greece, Greece, Greece
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