Heimly Pensjonat

10/10

Exceptional

05 Oct 2025

Luanne

The Heimly staff was friendly and helpful, going out of their way to make sure we had a pleasant stay. Our room had gorgeous views of the fjords. Breakfast was excellent, and the three-course vegetarian dinner that the chef prepared for us was the best meal we had on our trip to the Scandinavian countries.

Partner

10/10

Exceptional

16 Sep 2025

Aparna

Beautiful bed & breakfast. Very homely. Staff was very kind and generous. They let us store our bags after check out & we spent some time at the place while waiting for our train. Had access to WC, tea/ coffee.
The place was very clean. Breakfast & dinner are included. The dinner was delicious. They even accommodated our request for a vegetarian dinner- beetroot soup, mushroom risotto & dessert!
Only note - It’s a good 10 - 12 min walk from the ferry/ train station. You have to carry your suitcases over steps (the staff kindly helped with that). And the room/ bathroom is very tiny - barely room to open the bags.

Leisure Family

10/10

Exceptional

13 Sep 2025

Donald

stunning fjord views! Both dinner and breakfast are included. The staff is friendly and welcoming. Rooms might be considered small and basic, but you're really here for the location and the view. Be sure to book a room with a view. It's amazing!

Leisure Family

6/10

Pleasant

03 Sep 2025

Ashish

Place location is good . The room was too small and basic amenities were not up to the mark . I feel it wasn’t value for money. Though dinner and breakfast were amazing experience.

Partner

8/10

Excellent

28 Aug 2025

Verified traveler

Flåm

The dinner was disappointing. No vegan option and too much potato based food. My meat was overcooked and dry.

Partner

8/10

Excellent

26 Aug 2025

Sarah

Beautiful property with stunning view of the Fjords! Friendly staff, great meals! Would stay again!

10/10

Exceptional

05 Aug 2025

Natalia

Wonderfull staff! Great homy atmosphere. Staff is very accomodating.

6/10

Pleasant

18 Jul 2025

Abelardo

Hotel is just ok

10/10

Exceptional

08 Jul 2025

Kelsey

Fantastic property, very close to Flam with a great view of the sea. The dinner and breakfast was delicious, when we return to Flam, we will definitely be staying here

Leisure Partner

6/10

Pleasant

26 Jun 2025

Fiona

Nice guest house with dinner and breakfast included. We overlooked the fjord which was lovely. However the room was very small with minimum amenities provided. The shower was tiny. I am 5’2” and 110lb and was cramped. It was expensive but so is everything in Norway. Served the purpose for our one night stay.

Leisure Partner

6/10

Pleasant

23 Jun 2025

Amanda

Nice and easy walk from both the train station and ferry terminal. Location had fabulous views overlooking the fjord.
Meals were very tasty. The staff were wonderful.
Paper thin walls and very basic room, although would recommend the Panorama room for the view and with the location, you’re not in your room for very long. However, although nice, felt like it was very overpriced for nearly $900 per night.

Leisure Partner

8/10

Excellent

16 Jun 2025

Chisoo

Highly recommend the location which is a short walk from the busy center where all the tourists gather. Super friendly staff! Cute farm & restaurant property next to it. The dinner, which is included in the fee, was very good. The room was small but comfortable. Negative was that we heard a lot of the noise being just above the outside sitting area. We heard water running probably from showers next door.

Partner

8/10

Excellent

13 Jun 2025

Mark

Nice but very expensive for the state of the room

Business

8/10

Excellent

08 Jun 2025

Dean

It was a small intimate lodge in a lovely location of Norway.

Dinner and breakfast were included and were delicious

Leisure Family

8/10

Excellent

08 Jun 2025

Bradley

Twin beds were very narrow. Not ideal for adults.

10/10

Exceptional

30 May 2025

Pranesh

The stay was amazing. The staff were very friendly. They made sure I had something to eat when I told them I'll be coming in for a late check in.
The room was very cozy and very clean with an excellent view. All the basic necessities were in the room

Partner

10/10

Exceptional

29 May 2025

Cynthia

Cute, quaint, quiet, very friendly and helpful staff. If you need a hair dryer you need to have your own.

Leisure

10/10

Exceptional

22 May 2025

Nandaja

Excellent proximity to Flam visitor centre , railway station and trails nearby.
Room is very clean and cozy &
I enjoyed my stay here
Dinner included deserves special mention / the quality and taste of the items prepared with care,
Was excellent. I am a vegetarian and the chef took great care of my needs and made special dishes with great quality ingredients.

Leisure Self

10/10

Exceptional

29 Sep 2024

Karolyn

The Heimly was a perfect spot. Handy to town and wonderful view. Peaceful. Dinner was lovely with a great buffet breakfast .

Leisure Friends

8/10

Excellent

27 Sep 2024

Minh

Beautiful scenery. LOT OF SHOPPING FOR SOUVENIR. interesting museum

6/10

Pleasant

23 Sep 2024

Sandra

Found the staff to be very dogmatic and unhelpful.

6/10

Pleasant

21 Sep 2024

Harry

You pay for the location and not the comfort. They have squeezed as many rooms as possible into this boutique B&B. Beds no larger than cots. Heard many guests complaining in morning of having poor sleep. Food was ok and nice to have convenience of being on property. Showers are foldable wall glass boxes. I booked a double room with water view.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Ruby

nice and quiet

located a quick walk from the train station, breakfast and dinner included (and the food was quite good!), there is a little bar and a 'living room' to hang out in - it's a lovely little hotel

Partner

10/10

Exceptional

11 Sep 2024

Elisabeth

Loved the location Great view of the fjord.Very cosy stay.

Leisure Partner

6/10

Pleasant

02 Sep 2024

deborah

The Heimly was the only hotel I could find in Flåm on Expedia. It did the job. The room was small, and so was the bathroom, but we had an amazing view of the Fjord. The shower doors barely closed flooding the bathroom. The breakfast buffet was yummy, but coffee is pulled at 9:30 AM on the dot. There is a nice rumpus room that had space to read in after dinner. The hotel is walking distance to the train station and town.

Leisure

8/10

Excellent

29 Aug 2024

Brendan

Very expensive. No option for transport from main town.

Leisure Family

10/10

Exceptional

28 Aug 2024

Suzan

Late night arrival but the staff were very helpful and we were still able to be served dinner; which was excellent! The Chef even helped us with our bags!

Leisure Family

4/10

Poor

28 Aug 2024

Stephen R

Not comfortable. Twin beds very narrow. No headboard, pillow kept falling off. No elevator many stairs. One set had no handrail. The very second breakfast was over the food and coffee were cleared. No time for second coffee. Would not stay here again.

Leisure Family

4/10

Poor

18 Aug 2024

Catherine

Very basic and very over priced

The room was VERY basic, the bathroom was tiny and the shower leaked all over the floor so it was completely flooded.
The dinner provided was quite nice
Overall so over-priced - but I am guessing they can do that as there is so little accomodation options in Flam

Partner

2/10

Poor

11 Aug 2024

Rong

It was super expensive but did not have much value. Not worth the money at all.

6/10

Pleasant

07 Aug 2024

fausto

we didn't have much choice! all of hotel in the area was full. Overall this was okay.

Partner

4/10

Poor

28 Jul 2024

Katrina

Worst room in a four country vacation. Pros: it is a room indoors. Good view. Great breakfast and dinner.
Cons. Very dirty. Moldy. Missing paint. Molded water standing in toilet cleaner. Extremely small room. Had to literally throw my shoulder into the door to get it open.
Couldn’t easily walk into our room because of piles of dirty laundry in sacks. Around midnight staff began moving the laundry and were super loud.

Leisure Friends

10/10

Exceptional

30 Jun 2024

Robert

Cant beat the view

Leisure Family

10/10

Exceptional

30 Jun 2024

Kathleen

Sweet place to stay in Flam

Cute hotel. loved that meals were included. great for stay with dog. great location.

Self

6/10

Pleasant

18 Jun 2024

John

Very clean property with a nice view. Tiny tiny rooms with even tinier bathrooms. It felt like being in a room on a cruise ship.
If it hadn’t been so expensive, that would all have been OK, but for the price it was not worth it.

Leisure Partner

10/10

Exceptional

14 Jun 2024

Leanne

Great view of the fjord. Close toneverthing and walkable

Leisure Partner

10/10

Exceptional

11 Jun 2024

Andrew

Highly recommended - excellent view!

Highly recommended - excellent view! Short easy walk from train station/port. Great food. Definitely worth staying in Flam to get the full Norway in a nutshell experience - otherwise too rushed.

Self

2/10

Poor

07 Jun 2024

Nadav

Disappointing Experience, bad service.

I recently stayed at Heimly in Flåm, Norway, for two nights, and I must say, it was a thoroughly disappointing experience. Despite paying nearly $400 per night, the service we received was far from what we expected.

Our troubles began immediately upon arrival. The reception staff, particularly one individual, was incredibly rude and unaccommodating. On the first night, we were forced to change rooms, a major inconvenience that disrupted our stay. This move was neither explained nor apologized for, adding to our frustration.

The dining experience was equally unpleasant. Despite the restaurant having ample space, the same receptionist refused to seat us. Her demeanor made us feel like unwelcome intruders rather than valued guests at an upscale establishment. It was as though we were employees being ordered around rather than paying customers.
Also they only have 1 Regualr key per room, so if you misplaced your key, your locked out of your room for the night, and they won’t help you!! Because it’s your fault you lost your key right?

Overall, the service was appalling and completely tarnished what should have been a memorable stay in Flåm. The hotel's management needs to seriously address their staff's attitude and customer service standards. For the high price we paid, we expected far better treatment and a more welcoming atmosphere. I would not recommend this hotel to anyone seeking a pleasant and enjoyable stay.

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

Josephine

Quiet, warm and homely

Lovely having a 3 course dinner as part of our stay. Cosy, friendly service. The single beds and bathroom were very small otherwise everything was very comfortable. Homely areas to relax inside and out.

Partner

6/10

Pleasant

03 Jun 2024

Ashish

We stayed at Heimly for 1 night while we were in flam. It was a great choice as some of the other hotels closer to the railway station would’ve had the view of cruise ships I think. This is about half a Km away from the centre hence we got an unblocked view of the fjords.
I would definitely stay here next time if I want to stay in Flam. However we may stay in some other places close to flam that are equally beautiful and cheaper as well.
The room is pretty average, small size. The bathroom is really really tiny. Average toiletries provided. The only thing about the room great was the fjord view.
The bf was basic but adequate. Our package included dinner that was very nice and served very well too.

Leisure Partner

10/10

Exceptional

31 May 2024

James

Free Dinner and Breakfast!

Amazing view, clean rooms, and nice staff. They had both FREE breakfast AND dinner. The dinner was like a 3 course meal too. Very impressive.

Friends_and_family Family

10/10

Exceptional

22 May 2024

John

A little rustic mixed with charm. Right on the water with the best view of the fjord

Leisure Friends

10/10

Exceptional

26 Sep 2023

April

Room had a gorgeous view!! Hotel offered both dinner and breakfast- very good!

Leisure Partner

10/10

Exceptional

25 Sep 2023

Carla

The property was a great find! It had everything we wanted, plus we got dinner and breakfast with our stay. It was very good food, too! The staff was helpful, as well. I definitely recommend this place to others.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Peter

Wonderful location, good friendly efficient staff.
And the food was superb - way better than what I was expecting - excellent healthy hiking food.
V tasty

Leisure Self

8/10

Excellent

22 Sep 2023

sao

Good dinner, the staffs were very nice, has very nice view . The only bad thing for us was walking up hill to the hotel in the cold rain.

Leisure Family

10/10

Exceptional

22 Sep 2023

Hector

It included breakfast AND dinner, and both were excellent. Really convenient. Close to everything. Only drawback was that the room was small and reminded me of a college dorm room with a bathroom. BUT, it was fine. If I return to Flam, I’d stay there in a heartbeat. Great stay. Highly recommend.

Leisure Partner

10/10

Exceptional

06 Sep 2023

Liliana

Great place to stay, great value and very nice staff.

Leisure Friends

10/10

Exceptional

29 Aug 2023

Kristie

Friendly, helpful staff. Clean and quiet property. Nice local beer selection. Ask for a room on the second floor to avoid sound issues with upstairs rooms dropping luggage, dragging furniture, etc. Also, note that twin beds are not regular width but narrow like train bunks.

Leisure Self

10/10

Exceptional

28 Aug 2023

Hemant

Clean hotel with an excellent chef. We are vegetarian and the set menu veggie option was delicious. The wifi was a bit slow.

Leisure Partner

2/10

Poor

13 Aug 2023

Yesenia

We were unable to arrive to our reservation due to natural disasters in the area canceling our means of transportation. We contacted the hotel regarding this and they refused to give us any refund.

6/10

Pleasant

31 Jul 2023

Herschel

OK, but poor value

It was a nice little hotel in a good location, but the rooms and bathrooms are tiny and the furnishings are sparse and chintzy. The food in the restaurant is OK, but the menu is limited and nothing special. Of the four places we stayed in Norway, it was easily the most expensive while being the least nice.

Friends_and_family Friends

10/10

Exceptional

25 Jul 2023

Arie

The front desk was very helpful and friendly

Friends_and_family Family

10/10

Exceptional

19 Jul 2023

Samer

Warm clean and lovely and very easy to access

Leisure Family

6/10

Pleasant

17 Jul 2023

Verified traveler

Off beat

This hotel felt more like a BnB than a hotel. But there are only a handful of hotels here. The remoteness is not an issue anymore either as we saw people from every corner of the world. If you manage to get the view of the lake then it is worth it. They will charge you around Kr300 to get the lake view but hotels.com did not help with their overpowering advertising strategy making all rooms look twice as big in the photos. The number of pictures which you see, there will be twice as many pictures of room with a view than those without, leaving you with an impression that there is a possibility of a room with a view than without. Then, you will notice that the room without a view is dimmed by turning the lights on in the room. This is only a gimmick. It makes you think that you can get at least partial view along with the trees, etc. No. The hotel is facing the lake, the back is facing the mountain. There is room with a view or without, no in between. But if you are paying nearly $300.00 for a night, wouldn't you pay $20 extra to get the view? The hotel is also a bit off beat which is good and bad. Good because it is on a nice jogging trail with amazing photo op. Bad because it is about 15 minutes walk from the center with no directions at all. Other than that the hotel felt like a cardboard box. Food was ok, nothing to write home about. Staff, well, they are friendly depending on who they are dealing with. But their attitude was not based on customer service.

Partner

10/10

Exceptional

09 Jul 2023

James

Amazing stay

Amazing night in this beautiful place. Father 3 course meal was quite good, as was breakfast! The views were amazing.

Partner

10/10

Exceptional

02 Jul 2023

Shaznita

Great stay

Love the food..great dinner ..beautiful view from the room and friendly staff .thank you for making it a memorable stay

Friends_and_family Friends

10/10

Exceptional

28 Jun 2023

FREDRICA

Beautiful property and comfortable room.

Leisure Family

10/10

Exceptional

23 Jun 2023

Malgorzata

Fantastic location. Excellent breakfast/dinner. Very friendly and capable staff. Thank you !
The only minus is that the bathroom and beds are extremely modest/small. Also, there are essentially no shelves/place to unpack/sort. It was adequate for one night for us, but felt cramped.

Business_and_leisure Family

10/10

Exceptional

17 Jun 2023

Jonathan

I was pleasantly surprised that dinner was included with our stay, and arguably the best meal I had in Scandivania. It’s not fancy but it’s nice, and the staff is nice as well. I enjoyed my stay in Fläm.

Leisure Friends

10/10

Exceptional

13 Jun 2023

Karen

A perfect stay with a beautiful view. The room was on the small side for 2 people but cozy and very clean. The beds were very comfy. We didn’t get to try the dinner included with the stay but breakfast was excellent. Highly recommended!

Leisure Family

10/10

Exceptional

09 Jun 2023

John

Lovely accommodation, free dinner was a bonus.

Leisure Partner

10/10

Exceptional

12 Sep 2022

sveta

Fjord view, wonderful staff and atmosphere.

Leisure Partner

10/10

Exceptional

05 Sep 2022

sushma

I liked the location very much. The staff especially the lady at the reception were most responsive and helpful . Ready avaiability of coffee and hot water in the lobby.
Carrying of luggage without the elevator was resolved by staff carrying my suitcase to the 2nd floor.

Leisure Self

10/10

Exceptional

04 Sep 2022

Ellen

An A-plus experience in a quaint, well-run hotel out of the way of the heavily touristic area of Fram. Lovely views of the fjord from the room. The dinner offered with the room was excellent.

Leisure Family

8/10

Excellent

27 Aug 2022

James

Nice place

8/10

Excellent

24 Aug 2022

MARGARET

Tiny room, functional

Leisure Family

10/10

Exceptional

18 Aug 2022

Patrick

Awesome property with great view of the fjord.

Leisure Family

10/10

Exceptional

17 Aug 2022

R

Nice little hotel

Nice little hotel with view of the fjords, short walk from Flåm main area, is a little town anyway. Bed was a bit too soft, and single beds are the small ones. Still slept ok. The dinner that is included is nice, tasty and light. Breakfast is ok. Staff very friendly. Recommended.

Friends_and_family Family

10/10

Exceptional

09 Aug 2022

Alexei

Included 3 course gourmet dinner was a nice plus, especially since dining options are quite limited in this tiny town.

Leisure Family

10/10

Exceptional

09 Aug 2022

Verified traveler

Breakfast and dinner included were very good. Beautiful view of area, best hotel for view.

Leisure Partner

10/10

Exceptional

29 Jul 2022

David

Quiet and clean. Great breakfast and evening meal

Partner

10/10

Exceptional

28 Jul 2022

Joseph

We loved Heimly from the moment we walked in. Greeted by Adriana she was friendly, helpful and professional. Our room had a great view of the gorgeous fjord. Property was really nice with incredible dinner each night and really nice continental breakfast. Each person on staff was warm and welcoming. We loved our stay there. Great location!

Leisure Partner

8/10

Excellent

27 Jul 2022

Diana

This hotel was wonderful. The staff was nice, breakfast was delicious and there was the property amenities in room. I did not like that the doors were locked as I wanted to take a very early morning hike and hate to wait for someone to come open the door. We also were not aware of the uphill location to get to the hotel and how to drag our rolling suitcases up the hill to get to the hotel. Overall we really enjoyed your hotel

Leisure Friends

10/10

Exceptional

26 Jul 2022

Morgan

Wonderful quaint place.

Leisure Partner