Name: Fretheim Hotel
Address: Flåm, Mailbox 63, 5743, Flam, NO

10/10

Exceptional

21 Jul 2026

Syed

Excellent stay

Partner

10/10

Exceptional

19 Jul 2026

Julie

We enjoyed our stay here very much. It's beautiful hotel in the heart of the small town of Flåm. We had a wonderful room with a balcony overlooking the harbor. The room was very clean and the staff were friendly. The hotel has a great breakfast buffet. We were only here for one night, but managed to get in a nice hike up above the town and over to a beautiful waterfall. We had an excellent time.

Partner

6/10

Pleasant

18 Jul 2026

Jared

The smell in the main hall to the elevator was awful. Bed was tiny.
Old. And old.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Jeanne

Nice room in a fantastic location. The staff were exceptionally friendly and helpful

Self

4/10

Poor

14 Jul 2026

Vivek

Need renovation of the hallways, etc. the worst bed/mattress I have ever slept in my 15 days vacation in different parts of Norway. Not recommended if you need a good night sleep.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

annette

Very nice hotel. conveniently located with two great restaurants and a buffet breakfast. Only thing I would request is that they put frdgesint eh rooms.

Partner

6/10

Pleasant

07 Jul 2026

Mohit

The rooms are dated, carpets did not look clean. Too expensive for the facilities but no better option in Flam

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Lumay

Great time!! The view from the bedroom was amazing.

Family

10/10

Exceptional

02 Jul 2026

Esther

Situated in a grand historic building facing the waterfront, with a multi-storey glass atrium and rustic bar that opened out into the gardens, this is clearly THE PLACE to stay in town. We enjoyed the dinner buffet upstairs at the Arven, particularly the fresh seafood selection, and a very generous breakfast spread the next morning. Our room was small and utilitarian, with a hiking trail a few yards behind the hotel building plainly visible from the widow, but noise was minimal in the evening, despite it being summer. There is left-luggage storage adjacent to the reception, which many people used to store bags while waiting for rooms to be made ready in the afternoon, or while waiting for onward transportation in the morning.

Kudos to the staff: Despite it being high summer, and being slammed with cruise ship visitors and a whole batch of folks arriving on the same train as we had, the staff was cheerful and helpful, and got us all situated with amazing efficiency.

Partner

10/10

Exceptional

30 Jun 2026

Ann Marie

The hotel dominates the small Flåm hotel. It is right next to the train station and the fjord boat. The prices are astronomical but unfortunately the main and one of the only places to stay in Flåm. The rooms are nice but basic. Views of the harbor are beautiful!
The breakfast is fabulous!

Partner

4/10

Poor

28 Jun 2026

KIMBERLY

We were put in a very small ugly room, nothing like the ones shown on their profile site. I made reservation months ago so it wasn’t a last minute trip. Most rooms have lovely balconies with views so we expected that but were put in back with no balcony or view, for $245 per night! We needed help with our electric rental car powering, first time using that type, but staff acted very uninterested. It was all a big disappointment and I would not recommend staying here.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Callie

Staff

Partner

10/10

Exceptional

21 Jun 2026

gemma

Lovely hotel with views of the fjord

Friends

10/10

Exceptional

18 Jun 2026

Kelly

Great location in Flåm! Very nice hotel with good sized rooms and bathrooms.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Pearl

Staff was helpful

Friends

6/10

Pleasant

12 Jun 2026

Francis

Rooms a dated and overly priced for what they are. Food is also crazy expensive

Partner

10/10

Exceptional

12 Jun 2026

Kayomi

Location is lovely

Self

10/10

Exceptional

09 Jun 2026

Matthew

Amazing location and access to unscheduled and scheduled activities. Ideal location to watch the sunshine on the surrounding mountains while enjoying a refreshing beverage after a day of hiking, biking, zip lining and floating sauna/cold plunge. Centrally located with its own restaurants, and walking distance to several others. Exactly as advertised.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Jennifer

In an amazing location. Very helpful staff, excellent buffet dinner and breakfast.
Hair in bathroom sink is always unsightly.
Beds very soft.
Norway is expensive.

Family_with_children

4/10

Poor

05 Jun 2026

VANINA

I booked a room with a view to the fjords, around 600 usd. The room was old, the view to the parking lot, the staff didn't have any other room to give me. It was the ugliest most expensive hotel I ever booked. Curtins were broken, room was old, bathroom old. No amenities. Hotel breakfast was abundant but you couldn't even order an espresso. I didn't love it. Flam is beautiful though.

Partner

8/10

Excellent

28 May 2026

LAURA

Beautiful location. Nice historic hotel that would benefit from minor renovations

Self

10/10

Exceptional

23 May 2026

David

Unbelievable views in a fairytale town.

I couldn’t recommend this hotel more. Great food, cute room, friendly staff, and the most convenient location to enjoy the wonders that Flam has to offer.

I’d recommend this stay to anyone.

Flam is well-worth a visit!

8/10

Excellent

21 May 2026

Murray

Gym was very small.

Also

10/10

Exceptional

17 May 2026

Douglas

Room size was amazingly generous for European standards. Great location, wonderful service

Family

10/10

Exceptional

13 May 2026

Nicole

Food was delicious! Great breakfast and dinner. Location was perfect. View was amazing.

Friends_and_family Friends

10/10

Exceptional

13 May 2026

Julie

Fabulous hotel on the edge of the Fjord. Amazing views.

Friends

10/10

Exceptional

09 May 2026

Margaret

Great location to the ferry and train. Staff were very friendly, breakfast was excellent. Would definitely stay here again.

10/10

Exceptional

08 May 2026

James

Great location and helpful staff.

Partner

6/10

Pleasant

06 May 2026

Theodoros

Clean room but very dated. Overpriced but convenient for the tourist activities.

Partner

8/10

Excellent

05 May 2026

Rainville

Staff and location

Partner

10/10

Exceptional

30 Apr 2026

Jenny

A beautiful property at the Flam, Norway. It's a bit dated but it is still a very nice place to stay at the small town. Staff were friendly, breakfast was very good.

Partner

10/10

Exceptional

30 Apr 2026

GLEN

Quaint hotel, lovely setting.

6/10

Pleasant

29 Apr 2026

Anne

The hotel was beautiful in an old way and I was lucky to have avoided the giant cruise ships that block up the fjord but access to the floating sauna and train was very good. I'm just really unhappy that the towel I left behind was obviously thrown away by staff as when I asked for them to find it, they said cleaners said it wasnt there, which is not true as I left it drying after the floating sauna. So be careful, don't leave your items in the room as staff won't help you get them back..

Self

10/10

Exceptional

28 Apr 2026

robert

The room was tidy, comfortable, and very well presented. One of the highlights was the balcony overlooking the fjords — the views were absolutely stunning and made the stay feel really special. It was the perfect spot to sit and take in the scenery.

The reception staff were very friendly and helpful, making everything easy from check-in onwards. Instead of a formal restaurant, there were several food vans set up like a small food market, offering a great variety of options. Everything we tried was really nice and it created a relaxed, enjoyable atmosphere.

Overall, a lovely stay with great views, welcoming staff, and a unique dining setup that we really enjoyed.

10/10

Exceptional

22 Apr 2026

Daniel

Well located, spacious public areas

Partner

10/10

Exceptional

19 Apr 2026

CHINDER

Charming hotel with good views. Short level walk to everything in the port of Flåm. Comfortable bed. Full breakfast buffet. Blackout curtains to block late hour sunlight.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Peter

While this hotel is in the most amazing location and the staff very helpful, my “superior” room was certainly not that. The room did have a good view but was very compact and basic. I hit my head twice on the ceiling due to the design of the room and I was woken both mornings by a very loud lady on the phone at 6am in the next room. Due to the thin walls I could hear everything she was saying. I must say I was expecting more. No welcome gift or room upgrade here. Having said that the breakfast buffet that was included was very good.

Self

10/10

Exceptional

12 Apr 2026

Lori

Beautiful location and great breakfast.

Partner

10/10

Exceptional

11 Apr 2026

Tracy

It is a beautiful hotel. They provided a wonderful breakfast.

Self

10/10

Exceptional

11 Apr 2026

Krisinda Clare

Perfect location. Steps from the Trainstation and Sauna. Generous breakfast. Scenic view.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Victoria

Lovely hotel in a beautiful location. Good breakfast and buffet restaurant for dinner. We enjoyed our 2 night stay in Flåm

Partner

10/10

Exceptional

06 Apr 2026

Jennifer

Fantastic hotel. Staff, rooms, and food was delicious

10/10

Exceptional

06 Apr 2026

Robert

Beautiful location and spectacular views. Family room was very comfortable.
Great place to stay if visiting Flam

Family_with_children

10/10

Exceptional

04 Apr 2026

Eric A

Beautiful old hotel in one of the most beautiful spots in Norway. Good food, good service. Nice old fashioned room.

Partner

6/10

Pleasant

03 Apr 2026

Kathy

The hotel itself is great, right by the boat and train and it is charming. But be warned - they tell you that the only dinner option is a buffet but they don’t post how much it is. And it is $80 USD per person! Definitely not worth it, although there are few dining options in Flåm. After dinner we were given a bill with multiple tip options- the only place I have seen that in Norway. So a charming hotel but you feel scammed with the dining.

Partner

10/10

Exceptional

02 Apr 2026

Carolyn

Nice location. Rooms and esp common areas are very dated and could use some upkeep. Carpet in common hall ways e.g. needs to be heavily cleaned or replaced. The room charges are high and we expect that for a tourist area but also expect rooms and common areas to be kept
Better. Food was good although pricing of dinner buffet was very high. Taking it down in price would set better with guests already paying a high fee for the room

10/10

Exceptional

24 Mar 2026

Ellen

Mountain views were very nice

Partner

10/10

Exceptional

17 Mar 2026

Stephen

Extremely pleasant hotel with most attentive staff , fjord views to die for and easy access for the Flam train station & Flam Fjord cruise.
Clean rooms and pleasant staff, lovely restaurant which had a great selection of foods for buffet breakfast & evening meals

Self

8/10

Excellent

16 Mar 2026

Colin

The location is very close to the fjord cruise and Flam Railway starting points. The communal areas were nice but the room was tired with a small double bed. No choice of bedding the heavy duvet was far too hot even with the window open (in March).

Partner

10/10

Exceptional

15 Mar 2026

Romina M

The historic room was nice. The location is beautiful.

Partner

8/10

Excellent

10 Mar 2026

steve

great

6/10

Pleasant

09 Mar 2026

Brian

Welcoming staff and nice restaurant. Limited other facilities . We had a double room and the bed was quite small - too small by most current hotel standards

8/10

Excellent

09 Mar 2026

Jane

This is all about the location but you pay for it. We are travelling around Europe for 3 months and this was our ‘treat’ as we paid almost £200 a night. It was off season - I believe it is double++ this in peak season. The area is lovely but please be aware if you’re thinking of visiting in the off season. Most of Flåm was closed. Plus they’re extending the Marina so there was the banging from the pile driver most of the day. Obviously this isn’t the hotels fault but I do feel this perhaps should be mentioned

Partner

10/10

Exceptional

09 Mar 2026

Jeremias

Very nice location and staff was very friendly too

Friends

8/10

Excellent

04 Mar 2026

Nigel

Staff couldn't have been friendlier. Snow and slush meant we had to walk through 5cm deep water/slush to get to the hotel from the railway and the fjord terminal. But food for dinner and breaksfat was excellent

Family_with_children

10/10

Exceptional

01 Mar 2026

Victoria

Lovely hotel - clean and comfortable. Staff friendly and helpful. Breakfast and dinner were both good, with lots of options.

10/10

Exceptional

22 Jan 2026

Barrie

Great room with a view over the village. Unfortunately being January and -3° we were unable to sit out and make the most of it. Reception staff were very friendly and helpful, our evening meal in the restaurant was outstanding. Breakfast buffet was probably the best we have ever had.

10/10

Exceptional

21 Jan 2026

Jill

Clean room. Amazing view.Very friendly staff

10/10

Exceptional

16 Jan 2026

Ah

Great

Leisure Partner

10/10

Exceptional

09 Jan 2026

Alan

Luxury old-fashion “grand hotel” property.

Leisure

8/10

Excellent

09 Jan 2026

Emma

The room was very clean and the amenities were good

Leisure Family

10/10

Exceptional

08 Jan 2026

Dorian

the staff was warm and friendly, breakfast and dinner delicious, the lounge area perfect for relaxing and having a drink - someone even put out a puzzle for guests to work on together.

10/10

Exceptional

29 Dec 2025

Mary Ann

Fabulous place to stay in Flåm! The buffet dinner was generous and had something for everyone . Loved our stay, would come back!

Leisure Partner

10/10

Exceptional

24 Dec 2025

Eran

Perfect location and great breakfast with good variety

Partner

6/10

Pleasant

18 Dec 2025

yi

Too old, heating is not working

10/10

Exceptional

18 Dec 2025

David

Our stay at Fretheim was excellent, we can highly recommend the hotel.

4/10

Poor

17 Dec 2025

Gabriel

A bad stay, seriously understaffed, we were given the wrong room and receptionist would not admit it until I showed her pictures to prove. A general rude attitude, one receptionist with red hair shouted at an Asian tourist for filming the hotel and she was in the picture. Room was old and creepy and reception could not help with the chargers for the car. A feeling of \"we don't know\" everywhere. Would not recommend or set foot in there again. Very bad management

Partner

10/10

Exceptional

09 Dec 2025

Kirstie

Lovely old hotel with lots of history which was beautiful to stay in. We had a loft room with a lovely bay window to look out across the town as the snow came down.
The bed was wonderfully comfortable.

The only area that could do with some love was the bathroom which felt a bit tired.

Breakfast had lots of variety, including some traditional Norweigian options.

Overall a lovely place to stay and I would recommend, it was also great to slow down on the journey from Oslo to Bergen and spend time in Flam

Partner

8/10

Excellent

29 Nov 2025

douglas

The

8/10

Excellent

24 Nov 2025

Teresa

Hotel staff was very nice. Even when we accidentally blew the breaker. The only reason we didn’t rate this a 5 is because the mattress had been sat on much it was permanently indented. Time to replace it. It was like sleeping on a slope. After the electrical issue, we didn’t complain.

10/10

Exceptional

21 Nov 2025

Lizabeth

Excellent staff who were warm & friendly, amazing food & comfy beds!!!! What an amazing setting 😎😎

8/10

Excellent

16 Nov 2025

Heather

This is an old, historic hotel. I didn’t have expectations of luxury. However - “mountain view” rooms should be called “non fjord view”. I suppose mountain view is technically correct but it’s a little too cute by half to get around advising people in advance that they don’t actually get a fjord view for the high prices.

Also - the heater in our room didn’t work when we checked in, and it was absolutely freezing. I had to go down to the front desk twice to ask them to turn the heat on - despite my switching it on, there was something wrong with the connection and the reception staff had to come with me to my room to jiggle around a cord to get it to actually turn on. The woman was lovely, but you’d think at the prices they are charging they could replace a heater with a faulty connection? This is a hotel in the mountains - the room shouldn’t be freezing cold when guest check in.

We enjoyed breakfast but didn’t linger as we were catching the early train to Myrdal. The selection was good, although a bit more fresh fruit would have been nice (I don’t like eating meat and heavy food in the morning - but that’s just my preference).

10/10

Exceptional

25 Oct 2025

Chris

Perfect hotel within a perfect location.

Leisure Family

10/10

Exceptional

25 Oct 2025

Kelly

This is our second time staying at this hotel - it is a great choice when in Flåm. The breakfast is fantastic, with many options. The views from the hotel are beautiful, and the staff friendly.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Danielle

Good breakfast

10/10

Exceptional

18 Oct 2025

Britiani

It was beautiful location. Staff were very helpful!

Leisure Family

10/10

Exceptional

17 Oct 2025

Shelley

Beautiful views and a quaint room. Basic but clean and comfortable. Very quiet. I would recommend it.

Leisure Partner

8/10

Excellent

03 Oct 2025

stephen

Shower has to be updated to avoid flooding in bathroom and injuries

6/10

Pleasant

30 Sep 2025

Suleman

The hotel really needs upkeep and renovation..The cost of accommodation and what the hotel has to offer is out of kilter.
Setting is excellent ,service is fair.

Partner

4/10

Poor

30 Sep 2025

Harish

Great location with amazing view. The hotel needs to be revamped as it very tired. The rooms need to be better appointed. There was no facial tissues and the bath tubs with showers were bordering on dangerous to get in and out. The restaurant needs ta better more modern menu with a lot more vegetarian options.

Partner

10/10

Exceptional

27 Sep 2025

Tracey

Nice room, comfortable but small bed! Room was not especially large but bathroom was a nice size with lovely heated floors! Breakfast was excellent. Beautiful, convenient location and a gorgeous historic hotel. Would definitely stay again if I return to Flåm.

Leisure Partner

6/10

Pleasant

25 Sep 2025

joozer

Breakfast was ok, not many varieties

Partner

6/10

Pleasant

25 Sep 2025

Lisa

Front desk people were helpful. Dining room staff (both dining rooms) were mixed. Some were helpful and some much less so. The public areas and dining rooms were beautiful. Our room, which we upgraded to have a balcony, was surprisingly spartan. No safe, no room phone, no refrigerator, no lotion or hair conditioner. A single liquid soap for hands, body and shampoo. Room needed some TLC with a split in the upholstered bed frame, door jams beat up, a big black mark in the tub. The tub/shower was dangerous with a big step up and over (tub on some sort of lifted base), and then getting out from the slippery porcelain at an end that was sloped was precarious and we are fit people. The view of the fjord was stunning, but the room is more like a dorm room and needs updates. Plugs to charge electronics are found only at the baseboard level. The 3rd floor dining room food was very well prepared and delicious. The buffet breakfast had many options, but hot items were not tasty. Would have liked some nondairy milk options for cereal, coffee and tea.

Partner

10/10

Exceptional

24 Sep 2025

Chittaranjan

Great experience

10/10

Exceptional

23 Sep 2025

Melissa Joye

Nice hotel located very close to the fjord cruises. A few good dining options nearby if you don’t want to eat at the hotel restaurant. Everything in Flam is a bit expensive as it’s a tourist spot. But a beautiful location to visit, and a lovely hotel to stay in.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Jimmy

Good location for sightseeing .

6/10

Pleasant

16 Sep 2025

Donna

The hotel was nice. Did not like the bathroom, old rationed with sink with no counter space, it had old claw foot tub that there was no way to take a shower without flooding the floor since shower curtain didn’t go around the whole thing.
Expensive hotel but still paid a lot to park and to top it off if you wanted to charge an electric car in the lot you had to buy some $20 card the hotel sells you to be able to use the charging if you are not from Scandinavia. Seemed like a money grab to me.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Claus

This has to be one of the most beautiful places on earth!

4/10

Poor

08 Sep 2025

Jeffrey

The room was tiny, the bed was too small for two people, and the mattress was old and too soft.

Leisure Family

10/10

Exceptional

08 Sep 2025

Amanda

Beautiful setting for the hotel. Staff very welcoming. Buffet breakfast was wonderful.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Deborah

The property is warm and comforting. The lounge was restful and offered some lovely scenery. The staff were helpful and friendly. The moss on the outside decks should be cleaned as well as the hallway carpets!!! The food was okay but not great. But overall we enjoyed our stay.

Leisure Partner

8/10

Excellent

08 Aug 2025

john

I like

Leisure Family

10/10

Exceptional

31 Jul 2025

Nicolas

Beautiful setting

Beautiful hotel in great setting. Breakfast is amazing. Grab a cocktail and enjoy at the wooden tables under the tree on the lawn.

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Boey-Leng

Great Stay

Great stay. Older style hotel but rooms decent sized and beds comfortable. Good buffet breakfast. Great location- easy walk when arriving by train and easy to get to the ferry.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Joseph

Beautiful hotel. The scenery around the hotel is amazing.

10/10

Exceptional

26 Jul 2025

Wenhui

My stay was wonderful! The hotel's location near the train station and cruise dock was ideal. Friendly staff, delicious breakfast, and a quiet, dark room ensured a restful stay. The only drawback was the lack of bedside power outlets.

Leisure Self

10/10

Exceptional

23 Jul 2025

Tracy

Awesome location in a beautiful little town. It was a little warm in the evening with no AC, but that was to be expected with the warm weather.

Leisure Family

10/10

Exceptional

23 Jul 2025

Erin

The bed was so comfortable with the cleanest sheets. The included breakfast was excellent! It is expensive because of the location, but a good option for an overnight stay. We stayed in the family room and it was quite spacious and looked like the pictures.

Leisure Family_with_children

8/10

Excellent

21 Jul 2025

Christopher

Location and Food excellent.

6/10

Pleasant

20 Jul 2025

Kanwal

Their dining room closes at 9pm! The last Flam train gets in at 8:49 and so it is a rush to try and get to the dining - a buffet. They should extend the hours by 15 or 30 minutes and also serve a La carte especially for vegetarian guests. Their buffet is meat and fish heavy. Their breakfast buffet is also meat and fish heavy. Few hot dish options for vegetarian guests.

Leisure Partner