InterContinental Changsha

China , Changsha - Hu'nan
CHANGSHA CHINA, 1500 Xiangjiang North Rd Kaifu
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50 reviews shown

2/10

Poor

19 Jun 2025

Unsafe. One psycho tried to attack me and my kid in breakfast. No security staff came for 20min despite my repeated ask. No security camera in a five star hotel. No appology from the manager

4/10

Poor

11 Jun 2025

Kaifu

Overall service attitude is good; however, there were many people crowding at the entrance during check-in yesterday, which felt very congested and lacked privacy. The cost I paid at the hotel was higher than on other local platforms

Self

10/10

Exceptional

02 Mar 2025

Jorge

Stay at Changsha intercontinental

What an amazing hotel. I would love to go back.

Business

10/10

Exceptional

21 Oct 2024

Kathy

good services and will be again~

Leisure Self

10/10

Exceptional

11 Aug 2024

Hongyan

Nice view. Good service.

Leisure Family

10/10

Exceptional

24 Jul 2024

zhihui

Excellent experience

Leisure Family_with_children

10/10

Exceptional

12 Jul 2024

xingye

Like the surrounding a lot.

Business_and_leisure Family

10/10

Exceptional

30 May 2024

Andrew

Great!

Business_and_leisure Family

10/10

Exceptional

29 Mar 2024

Yuwei

Amazing hotel, my go to in changsha

Business

8/10

Excellent

27 Feb 2024

Derek

It’s a great hotel with large room and facilities.
Shopping mall and huge library next to the hotel is a priority choice .

Leisure Family

10/10

Exceptional

22 Oct 2023

Christian

Great Experience

Wonderful experience here. First class room and friendly helpful staff. Great food in the restaurant and a very helpful manager named Kallie who spoke great English and really went out of her way to help

Partner

10/10

Exceptional

25 Feb 2021

Zhe

Enjoyable!

Excellent and joyful experience! Love it!

Friends_and_family Family

10/10

Exceptional

28 Jun 2019

Mauricio

Amazing view to the river

It was simply amazing, after a long day of negotiations being in the hotel relaxed and having the view of the river, gives you the privacy and comfort you need. It´s spacious, clean, and comfortable.

Recommended

10/10

Exceptional

02 May 2019

Verified traveler

Nice staff and clean. Convenient location. Easy to walk to the subway station.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2019

Verified traveler

Very Good

Best hotel I stayed so far in China.

Family

10/10

Exceptional

26 Dec 2018

Xiaohua

We enjoyed the stay. Beautiful view, great Hunan restaurant inside hotel. We like the breakfast in particular, the bakery are awesome :-)

10/10

Exceptional

12 Dec 2018

HONG SHENG

I will be back.

Very good view, good service.

10/10

Exceptional

18 Sep 2018

Stephanie

Brand new 5 star in comfort, cleanliness, facilities.location is slightly far from downtown.

6/10

Pleasant

25 Aug 2018

Edin

Hotel location very remote,far from downtown and shopping, restaurants.....

10/10

Exceptional

18 Dec 2017

Kan

A great place to be.

Wonderful comfort and service. Very helpful and friendly staff. Food was great too. A great place to be.

10/10

Exceptional

10 Dec 2017

cjs

Intercontinental CHANGSHA China

Exceptional in every respect. The place is immuculate, smell great, great decor, good, ambiance, excellent staff, fantastic rooms and location. I stay in many hotels around the world but this one is the best in all respects my opinion

10/10

Exceptional

18 Nov 2017

Verified traveler

Great Hotel!

Great hotel, good value although the location is quite far from any malls/shopping districts. Hopefully the new river side area will be developed soon!

10/10

Exceptional

29 May 2017

Verified traveler

Very comfortable stay and convenient city with the new underground rail in Changsha

10/10

Exceptional

21 Dec 2016

It was a great to stain in . Every one is friendly and professionally. Especially the Mr. Zhu who pick us from Airport. I recommend it to every one. Thank.

Family

10/10

Exceptional

20 Sep 2016

Mohammed

My experience of staying at this hotel has been great. The room was big and clean. The location is excellent; hotel river front and close to shopping mall.

10/10

Exceptional

05 Aug 2016

MEI SZE

Highly Recommend

I had a great stay in this hotel. The room is fantastic. Bed is comfortable. Amentes are all good.

10/10

Exceptional

10 Jul 2016

beijingren

Luxurious room, comfortable beds, great breakfast buffet, gourmet Hunan restaurant inside the hotel.

8/10

Excellent

06 Jul 2016

YONG KEONG

Nice hotel in changsha

Hotel was new, clean, value for money. Check in was a little slow but no big issue. Got ripped off by the hotel chinese restaurant at level 3 for a 200rmb pot of tea (my meal was only 300rmb), so dine with care. Everything else was great

Family

8/10

Excellent

09 Apr 2016

Verified traveler

Five-Star Experience

The hotel building is only one or two year old. All the facilities are shining new and gorgeous and clean. Staff is friendly and helpful.

Transportation: depending on the traffic conditions, it’s about 40 to 60 minutes from the airport. Avoid the busy hours as the traffic jam can be horrible.

Room and view: Room is elegantly designed, king size bed is comfortable. With the right room, you can get a nice river view. They have even provide a box of stationary which may be quite handy for business travelers.

Buffet breakfast and dining: The buffet provides a wide variety of food, the dissert bar is among the most extensive ones I ever see at luxurious hotels in China. The hotel itself offers other restaurants for dinning. But if you want to try something different, there are almost no choice within walking distance. I had to take taxi to go out dinning.

Surrounding: There is a waterfront park adjacent to the hotel. You can appreciate the river view while having a pleasant jog at the park.

Cons: My room is right next to the stairwell. The first night I was woken up by noise at the stairwell around 2am. After complaining, the situation improved, and the hotel also sent a plate for fruit as token of apology.

I will recommend this hotel to anyone.

10/10

Exceptional

13 Jan 2016

Samuel

The best hotel in Changsha

I couldn't imagine how came the overall rating for InterContinental down to 4 but this is the one of the best hotels I've ever been stayed. Spacious room, invincible cleanliness, and super friendly and accommodating staff. The transportation is not a problem for me either as long as you go to the concierge service in the luxurious lobby, and then they will quickly help you dispatch and Taxi to everywhere in Changsha city. The building is pretty new as they just grand opened early last year. It was an unforgettable experience and I am so happy I was staying in InterContinental Changsha.

8/10

Excellent

14 Dec 2015

Verified traveler

Great deal!

Friendly service and quiet neighbourhood.
Good relaxing environment.
Swimming pool is the best.

10/10

Exceptional

29 Oct 2015

YANG

Nice Hotel with Impressive River Views

I stayed at the InterContinental Changsha for a total of 11 days (5 and 6 separately). It is one of the best new hotels in Changsha and one of the better ones I have stayed at in China. The hotel rate was very affordable, staff was very well trained and courteous and attentive to customer needs. Only thing was I was not informed that they did not have anymore king size rooms and I and two customers were assigned twin rooms and only found out when we arrived at our rooms. I asked for change of room to king bed and they gave me an upgrade. But it would be nice to be informed as we were checking in, since our rooms were prepaid, so I expected that the room would be available as requested. But overall I'm very happy with my stay, it's a very nice hotel with great views of the Xiang and Liuyang River. The hotel restaurants are quite expensive, though breakfast is included. I would stay here again.

8/10

Excellent

22 Aug 2015

Verified traveler

Intercon

Room is clean and spacious. Wifi signal is weak in room though. Located in a nice area by the river which is a bit far from city center.

Family

10/10

Exceptional

07 Jun 2015

Peter

Superb hotel

New town, new hotel, overall was excellent. Hotel was great, new, clean, spacious and hotel staff was friendly and helpful.

10/10

Exceptional

31 May 2015

Chris

OUTSTANDING IN ALL CATEGORIES - BEATS EM ALL

I havestayed at several 5 star full service hotels, boutiques, and like themes,as most business travelers have, throughout USA, Europe, Asia, UK, NZ, Australia. The InterContinental Changsha surpasses them all in all respect: cost/benefit, efficiency, cleanliness, kindness, assertiveness (they no what youeat and drink-its on ur table by the time u sit), its offers a serene and safe atomsphere, safe for families, situated on the river in an upscalem, clean, lanscaped mixed use venue with rubberized walking tracks. Easy to get to- straight 3mile run from the husle and bustle of City Center Wuyi Square, Taiping Street Area.

The Spa and Gym are spacious, opulent, well appointed and immaculate- water, clean wipes for equipment, towels, impeccable hygiene, steam room, sauna, olimpic pool.

The place msmelks good, its clean everywhere, the entire staff is accommodating- its not the NYC attitude like your putting them out and its genuine. NO TIPPING- service Charge included

The food is excellent. I stayed at similar hotels in Changsha and they were nice as well as the staff, but nothing compares to this place in all respects.

InterContinental Trumps them all without a pretentious but rather inviting environment.

10/10

Exceptional

12 May 2015

amar

Lovely modern hotel with gud views of river

I booked my entire trip online and on arrival to check into the hotel, i ws surprised to get a free upgrade to the premium room which was very modern & comfortable. Lovely vews from my rooms window which ws on 26th floor. The only downside ws the room service staff could not speek any english. I wanted to have english breakfast tea, but i guess people in china don't know what it is. The staff was quite hospitable though

10/10

Exceptional

27 Apr 2015

Luis

Got to stay on a Club Premier Room, beautiful, spacious, not a complain about it.

10/10

Exceptional

12 Jan 2015

Jackson

Great and Comfortable stay

great stay and friendly staff but location quite isolated

Partner

10/10

Exceptional

05 Dec 2014

Verified traveler

Recommended to stay!

Brand new. Everything was wonderful. The staff are great and attentive and friendly. The location is a little further out but not really a problem as it is off the main highway, just that cab drivers often not familiar that there is a hotel at the location! Early Dec 2014.

Partner

6/10

Pleasant

06 Oct 2014

Verified traveler

new hotel at new area

Not too far from city but at a new area, so taxi encounter difficulty in finding the place. Tel no provided by hotels.com is incorrect so we faced a lot of problems when trying to reach hotel at the first time. No eating places around so hotel should not offer room rate without breakfast. Wifi is a necessity now and should be given free, we travelled 14 days in China and stayed at both international and local hotels, Intercontinental is the only hotel does not provide free wifi.

10/10

Exceptional

27 Dec 2025

HOI KA

非常好

10/10

Exceptional

22 Dec 2025

HOI KA

很好

10/10

Exceptional

12 Jun 2025

RHB

직원들 친절 최고인 호텔

너무 잘이용하였습니아. 바로 몰도 연결되어 있고 직원분들이 엄청 친절하십니다. 진심서비스는 최고였습니다. 늦은밤 출국인데 씻을수 있는 곳도 알려주셔서 체크아웃후에도 헬스장에서 씻을수 있었고 개운하고 비행기 타서 정말 좋았습니다.출장으로 3번째이용중인데 다음에도 이용할예정입니다.

Business

10/10

Exceptional

20 May 2025

Verified traveler

호텔과 주변 지역 평가

객싱은 깨끗하고, 뷰가 상당히 좋았습니다. 특히 쇼핑몰이 함께 있어서 상당히 편하다고 느꼈습니다. 야시장 거리도 그렇게 멀지 않아서 이용하기 좋았습니다.
스카이라운지는 저녁에 꼭 가보시길 추천합니다. 야경이 무척 좋아요.

Business

10/10

Exceptional

16 Dec 2024

LEECHUN

非常喜歡江景悠美，夜景特美！住在此，舒心愉悅

Business_and_leisure

10/10

Exceptional

23 Nov 2024

Yin

Good stay

Well maintained hotel along the river, great view, easy access to shopping mall

Business

10/10

Exceptional

29 Oct 2024

TingYu

第一次來長沙，真的很高興訂到這間酒店，夜景日景無敵，飯店內很多設施，員工服務也非常好

Business_and_leisure Self

10/10

Exceptional

30 Sep 2024

Verified traveler

洲際酒店

整体都非常棒，应该要得10分的。从登记到入住，所有人员都让我有种宾至如归的感觉。而且，服务都很周到，尤其是吃早餐的时候，Mr. Jackson Chen 就很礼貌招呼每一位客人，不止对我。见时都会说，早上好，您需要我为您服务什么吗？需要咖啡或啥饮料吗？对外国人就用英语，简直棒极了。更棒的是，我说，我点了一杯咖啡，先吃，等一下去取，然後我吃着吃着，他就帮我把咖啡送到我桌上了，好贴心啊！而且每天看他都是笑容满面招呼人，好敬业啊！特别赞！
最后一分扣在哪里？房间冷气不够冷，晚上我热醒了，虽然第二天反映后马上有人来修理。我觉得以您们品牌酒店来说，应该要定期检测才对。这点可以有进步空间。
还有就是check out后，本来有人帮我托行李的，但因为我车子还没到，他去服务别人，这很正常。我车子到时，见有酒店人员请司机往前摆车没有错，这时是不是应该来帮我把行李放上车呢？这是他就去协助另外一台车，是公司不够人？还是说，我只有一个人，是不是可以先帮我上车后，再去帮同事招呼另外那台车呢？
这一分就扣在这两个点上。
还有，柜台Xu姑娘说感谢我回馈关于冷气的事情并送了我一个可爱的狐狸公仔，虽然很可爱，可是酒店能否有指定公仔让人一见就能想起Intercontinental的呢？纯粹个人意见。
感谢您们认真对待～

Self

10/10

Exceptional

21 Aug 2024

Fuxin

とても綺麗なホテル、窓から湘江が見えて、心を癒されます。

Leisure Family

10/10

Exceptional

15 Jul 2024

Verified traveler

非常推介