Name: Sheraton Changsha
Address: 478 Middle Furong Road, Changsha, Changsha, 410005, CN

10/10

Exceptional

05 Dec 2025

Xiaoming

The only thing I didn’t know was some of the floors are smoking floors and people smoke there.

Self

10/10

Exceptional

20 Jul 2025

Wei

🏖️Summer holiday in 2025 - tripping to hometown

1. Lobby was so spectacular, check-in was fast and friendly with welcome snack
2. Room amenities were renovated and clean
3. Breakfast was very tasted with Changsha cuisine locally
4. The garden in the sky walkable very relaxing

Friends_and_family Family

6/10

Pleasant

08 Jun 2024

Meng Cheng

Lots noise from other rooms when I was staying at rm 3004.

Leisure Family

4/10

Poor

23 Feb 2023

LEE THOUN

The central heating is far too warm and felt suffocating and sweating. The temperature setting was around 26-30c which is not ideal and definitely not the right setting. Sheraton should have a standard data on suitability ambient temperature for public.

Business

10/10

Exceptional

20 Dec 2019

Verified traveler

Sheraton in Changsha

Never get wrong to choose Sheraton in China because of good location, service excellent throughout all level, staff always warm and caring. Morning breakfast buffet is good with lots of varieties. I enjoyed my stay in Sheraton

Business

10/10

Exceptional

22 Oct 2019

Verified traveler

Our room was large and clean. Friendly stuff. Although it is quite a long distance to the metro station. 15 min walk. Overall, we had a nice stay.

Leisure Family

10/10

Exceptional

13 Apr 2019

Verified traveler

The staff is friendly and the place is clean, neat and tidy

Friends_and_family Family

8/10

Excellent

17 Jan 2019

Bubu

Room is clean, bed is big n comfortable
Location is good

6/10

Pleasant

10 Jan 2019

Shung Hing

So so hotel for business

It takes more than 15minutes to checkout even in the early morning, each of the guest takes the same long time, don't how the staff trained for doing checkout.
Concierge is not friendly at all, especially asking restaurants or for an umbrella during raining day.

8/10

Excellent

22 Mar 2018

Iram

A good business hotel

A more smiling kitchen staff would be helpful.

10/10

Exceptional

24 Jan 2018

Raquel

Good value for the price

Hotel was clean and nice-excellent spa & good breakfast buffet

4/10

Poor

19 Oct 2017

Verified traveler

poor hotel facility with sheraton standard and inexperienced staff to deal with check out and bar stuff

8/10

Excellent

03 Oct 2017

Raymond

Okay stay.

Although this is a Sheraton in the room was a bit small and the bathroom was offset but Comfort was still there.

Partner

8/10

Excellent

28 Jul 2017

Jun

central location

Location is good, but staff can be more friendly. Been to six different hotels on this trip, the staff at all other hotels are much more friendly with greetings and smiles on their faces, but staff at this hotel are disappointing: cold and avoid contacts with customers.

6/10

Pleasant

03 Feb 2017

Anna

Mismanaged hotel

I feel that this hotel has the potential to be something good, but it just seems very mismanaged. The staff were rude especially when it was their technical issues due to their EFTPOS not working. On top of that particular incident, there was general rudeness and a sense that I was more of a burden to them. The room is very spacious and the beds were very comfortable to sleep on. But the general rudeness left a sour taste in my mouth.

10/10

Exceptional

09 Jan 2017

Marshall

Nice hotel but far from local restaurant and malls

Not much memorable experience. Just staying in the room and enjoy the hotel.

10/10

Exceptional

15 Nov 2016

Gregory

Biggest and best hotel in Changsha, China

This Sheraton is one of the best hotels in this very large Chinese city. The entire experience in the hotel is 1st class. I definitely enjoyed the stay. However, the food available at the hotel restaurant is overpriced. Coffee in the hotel cost about $8 per cup...and its not as good as the typical coffee shop chains in the US. For a Chinese city, this hotel is super great. It is quite a long taxi ride from the high-speed rail station.

10/10

Exceptional

13 Nov 2016

Kristine

Changsha retreat

All of the staff are exceptionally accommodating and want you to have the best experience possible. The rooms are very spacious and clean and the hotel's location is very walkable.

Family

10/10

Exceptional

06 Nov 2016

Wenjia

Convenient and clean

Great service and very comfortable stay

8/10

Excellent

26 Oct 2016

Taehyuk

Power outlet for my notebook PC adaptor was not compatible. since mine has 3 pin plugs for 110V, but hotel's outlet has 2 holes only so physically. Changsha's power systems look like same, as I saw it at a vendor's meeting room too.

8/10

Excellent

06 Oct 2016

anna

Good for business

Very nice hotel with a friendly staff and a great business center (scanner, fax, and English-speaking staff). I enjoyed my stay here and absolutely loved the massage I got from the REVIVE spa. My only complaint is that my non smoking room often smelled like smoke, but I think you'd be hard pressed to find a truly smoke free environment anywhere in China. The bed was comfy and the room was spacious and clean. The Zenbar was a good, yet pricey place for a meal. Hotel breakfast buffet was very tasty, but also rather expensive compared to dining options outside the hotel. If I had to return to Changsha I would definitely stay here again.

8/10

Excellent

01 Oct 2016

anna

Convenient for business travel

I spent 11 nights in Changsha for work. This was, by far, the best hotel in the area and was reasonably priced for a high end hotel. If you find that you need to visit Changsga, then choose this hotel. The business center was well appointed and was one of the few places where you could find someone who truly spoke enough English to understand your needs. I interacted with several excellent staff members and have nothing but good things to say about the hotel overall. The foot spa Revive is also worth mentioning, as it was my absolute favorite thing about Changsha. The relaxation room and massaged are equivalent to higher-end US spas for a fraction of the cost.

6/10

Pleasant

21 Sep 2016

Jing

the hotel's facilities are old, and location is not very convenient. however, considering its services and price, overall experience is ok.

Family

8/10

Excellent

25 Dec 2015

Gary

Very Good Stay at Shareton Changsha

Me and my wife stayed there for 3 nights. Good location. Nice neighborhood with good choices of small local restaurants around and a shopping mall with brand names like Tumi and LV connected to the hotel. Very friendly and helpful staff. Underground railway (Line 2) is about 10 to 15minutes of walking distance. The only drawback is the room is s little small even with an executive room. But the cloud lounge is first class including staff, food and beverage selections. I will definitely stay there again.

Partner

10/10

Exceptional

07 Dec 2015

Yanqun

It was excellent!

Family

10/10

Exceptional

03 Jun 2015

Leila

Super

Pool was large, clean fabulous. Hot stone massage was fabulous. Room service was great! Sheraton even delivered a beautiful birthday cake. Staff helped with taxis & restaurant reservations.

Family

8/10

Excellent

07 Oct 2014

Claes

Good location

It was not so good that the pool was not in the same building and no good spa

Family

10/10

Exceptional

16 Sep 2013

David

Great, comfortable experience

Room was very clean and comfortable. It was decent sized (not small, not large) but the condition made up for any potential lack in space. Shower was great, high pressure rain shower with a handle head as well. Felt very welcome from the moment you walk in to checkout. Even though I speak both English and mandarin, the staff's English was very good so for American travelers, this is a good choice.

10/10

Exceptional

26 Jun 2013

yvonne

very good

very happy with my stay

10/10

Exceptional

02 Apr 2013

Business Traveller

Great Business Hotel

This is an ideal business hotel in a very central location of Changsha.
Staff were very helpful and would have no hesitation staying here again.

10/10

Exceptional

03 Feb 2011

Fox4gib

Exceptional but a little pricey

As a single tourist, this hotel exceeded all my expectations but was a bit more than I wanted to spend, but certainly worth it. The restaurants on the property were also outstanding, but relatively expensive. The room itself was beautiful, modern and well maintained. No complaints whatsoever.

6/10

Pleasant

26 Jan 2011

Verified traveler

Not Great, Not At All Bad

It's nicer than most hotels in Changsha.

10/10

Exceptional

23 Jun 2010

Tom

Will stay there again if in Changsha

Excellent hotel, extremely good service.

10/10

Exceptional

26 Aug 2009

Kelton

1 of the best Sheratons that I have stayed at. It is as good if not better then the Sheraton Xiamen

XXXXXXXelent. Great value!! 5 star hotel at 4 star price. Don't waste your money stay at another hotel. I recommend the Sheraton highly.

8/10

Excellent

25 Jan 2026

sungkoo

객실이 좀 올드한 디자인이지만 깨끗하고 넓고 편리해서 매우 가성비 측면에서 좋았습니다

10/10

Exceptional

16 Jul 2024

Peng

服务很好空间也大

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

GILLES

Excellent service et niveau de confort exceptionnel!

Business Partner

10/10

Exceptional

18 Dec 2023

BAUM

꺠끗하고 조용합니다.

Business

10/10

Exceptional

06 Apr 2021

YINXU

环境很好

Self

10/10

Exceptional

08 Jul 2019

WON HYUK

Nice and good. But the price is......

Only the enterance is difficult to find. The other is okay. The staffs are kind and the breakfast is good. And location is near(2.0Km) to the river(downtown).
Service are very nice. But the price is a little high. And the rewards... if you book other site example you booked not a direct website contacting, then the rewards is nothing.

6/10

Pleasant

20 Jun 2019

Verified traveler

大堂小哥很热情！

早餐可以泳池不错。大堂小哥很热情！

6/10

Pleasant

19 Jun 2019

Verified traveler

泳池不错！

地理位置不错。泳池不错！