Name: Radisson Resort Pondicherry Bay
Address: Maraimalai Adigal Street, 198, Pondicherry, 605007, IN

10/10

Exceptional

16 Jul 2026

Brijanand

They remembered the staff at the front desk and the restaurant recognize us from the previous visit us from
Prior visit sir previous visit

Family_with_children

6/10

Pleasant

06 Apr 2026

Aditi

Breakfast was good. They seem terribly short staffed. So there is a loooong wait before you’re served. I feel staff is exhausted too with little or no down time. The same people were seen on duty all day long.
Reception staff seems a little lost. For every query it’s - I’ll get back to you &
No one gets back.
I was surprised to see my villa not cleaned & beds not made after a 5-6 hours outing. When i asked why, i was asked back if I had asked for room cleaning! This was shocking. I have never before ASKED for the room to be cleaned!
A trivial problem - there was no Diet Coke on any day at any meal. I had asked for it on day 1. No effort was made to procure it for the next 3 days either. Disappointing.
Lastly, the famous South Indian thali was not readily available. This was strange. We were told that you need to book it 24 hours prior. So we did that. Imagine our surprise that when we reach the restaurant absolutely starving after sight seeing & ask for our Thalis ( booked for 8 PM & we reached at 8:15 PM ) everyone looked surprised. The manager wasn’t there. The waiter looked surprised. We were upset. As senior citizens we eat meals at fixed hours. Food was finally served after 9 PM.
The resort is beautiful. People come for the ambience & stay. But they’ll lose customers if they don’t get their staff trained afresh.

PS. There was absolute RELUCTANCE to give us the hotel car. The staff kept pushing us towards a private taxi service.

10/10

Exceptional

28 Feb 2026

Brijanand

Great location and great service by
Kavia
Gowtham
Faraz
Soubi

8/10

Excellent

02 Feb 2026

Rakesh

Excellent self sufficient resort with a lot of amenties and indoor games. very good breakfast and close to the beach and good staff. Negatives are that it is far from the city and taxies not readily available. Hotel has swank vehicles but they are expensive. Lunch and dinner had many options but were not upto the mark.High tea was very welcome

Partner

6/10

Pleasant

18 Jul 2025

Vasu Ram

no body answers front desk and it’s very difficult to get any service
housekeeping is very late and had to call 3 times at 2.30 PM
food options are ok
the kebab factory is very substandard service but charges for buffet - services single piece of each time and you have to ask for another and wait for long time
no minimum dining facilities
over rated and under served

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Shankar

It is great for a retreat not convenient if you have to go in and out. Excellent service.

Leisure Family

10/10

Exceptional

27 Mar 2025

P

Pondicherry Radisson stay

We enjoyed our stay at the Radisson Pondicherry. We had a very warm welcome on our arrival. Apologies have forgotten the name of the very amicable lady. Dining experience at the Kabab House was wonderful too with some exquisite food servings and great service. Breakfast staff were good and special shoutout to Sagar who looked after our needs and made up for the complete lack of communication or acknowledement from the manager in charge n both days. A very special thank you to Subari our room maid. Her dedication and committment to service were impeccable.
All in all a good stay and great service. Thank you

Partner

8/10

Excellent

26 Jan 2025

Anitha

Great environment..

Leisure Family

10/10

Exceptional

15 Jan 2025

Jatinder

the service was good though a little slow at breakfast. staff was helpful.

Friends_and_family Family

2/10

Poor

17 May 2024

Reena

Property wsd good but rate provided by expedia was lesser. Property charged more

Leisure Family

10/10

Exceptional

19 Nov 2023

Sebastian

Amazing property, Great Service, and Professional Staff.

A very good place for R&R.

10/10

Exceptional

14 Sep 2023

Ashok Kumar

Smooth as silk!

2/10

Poor

08 Oct 2022

Shivam

These guys are cheat, they have charged on my credit card even though i haven't checked in to their hotel.

8/10

Excellent

06 Jan 2020

Verified traveler

Nice resort with sea views and easy access to the beach. Rooms are clean and large with balconies and filtered water. Staff were friendly and helpful. The massages at the on site spa were good value and very good. Only negative was the restaurant which felt like an afterthought; and the breakfast buffet was decidedly uninspiring.

Leisure Partner

2/10

Poor

05 Jan 2020

Rohit

Don’t expect windflower quality

So we booked this place going by the experience we had at Coorg, but it’s a really sorry state of affairs here in Puducherry. DO NOT EXPECT QUALITY. Quality of service, quality of food, quality of staff all are at worst.
We stayed for 3 nights, 2nd day morning itself I complained and suddenly the room was cleaner and filled with amenities which were missing at checkin. They don’t even give bottled water in room.
Property is nicely built and very badly managed. Spa wasn’t worth peeping inside. Indoor games area - everything was in torn shape. Restaurant - food options, quality and service all were bad. Staff doesn’t even know how to manage customers. Room service - goodness. We ordered pasta and garlic bread, pasta came in without bread, plates, cutlery. When asked for the same first cutlery came, then after another call comes plates to eat. Another time we asked for two drinks, both came in different sizes glass.
Really bad experience even after constantly letting them know. Be careful, avoid if possible

Only good thing is - built of the resort and location. I think owners should take a note and change the operation team.

Friends_and_family Family

2/10

Poor

23 Dec 2019

Verified traveler

One of the worst and shocking experiences at windflower pondicherry.

Instances stated below:
1. Provided room number 40 that had bathroom drain blockage smell and shifted to room number 20 the next day.. in this process we wasted 1 day staying in 40 because no other room was available. We wasted about 2 hours in shifting from 1 room to another
2. Extremely poor service
3. No coutesy offered to the guest. I am carrying my 1 year old baby and i am informed that ill be charged extra for room service
4. Phone not working properly
5. Any orders through phone it will take a minimum 2 hours to reach after multiple followup calls
6. Ordered mineral water and took 2 hours to deliver
7. Extremely careless staffs and poor maintenance
8. Stained towels offered at the swimming pool
9. Room service staffs walking inside the room with slippers and room full of shoe marks
10. Shoe marks on furniture inside the rooms
11. Rooms stinking and extremely dirty low maintenance
12. Dinner plates fallen outside roomz and not cleared for 24 hours. Extremely unhygienic with cockroaches on it.
13. Trying to call manager multiple times but he is not responding

Friends_and_family Family_with_children

2/10

Poor

22 Jun 2019

Senthil

Not worth to stay

It’s a disaster , stinking back water lakes around and poor quality of food

Family

8/10

Excellent

23 Apr 2019

Verified traveler

Lovely spot

Family

10/10

Exceptional

17 Feb 2019

Animesh

A Paradise in Pondicherry

The rooms were veery spacious. Lush green gardens and direct access to the backwater made the surroundings veery serene and peaceful. The highlight was the outdoor shower that added to the beauty of the setup

10/10

Exceptional

17 Jan 2019

Sumeet

Good!

Nice and comfortable stay. Great hospitality!!

Family