The Sunway Manor

10/10

Exceptional

29 Apr 2025

Dilip

Good

10/10

Exceptional

24 Jul 2024

Rajesh

Nice hotel, Good location, ambience and spacious rooms, friendly staffs and amenities includes stay for the driver

Leisure Family_with_children

2/10

Poor

26 Nov 2023

Saiprasad

They had stains on bedsheet. Rooms smell funny and noisy

Leisure Family

10/10

Exceptional

10 Oct 2022

Brijesh

Nice location. Not properly maintained.

Leisure Family

10/10

Exceptional

01 Apr 2022

Saketha Ram

Excellent

Leisure Family_with_children

10/10

Exceptional

27 Jul 2017

Verified traveler

Excellent hotel with the perfect facilities and comfort for families. It's close to most of the places of interest in Pondicherry. Most of the places are at a driving distance of 15-20 mins. Hotel staff is brilliant and very cooperative. Nice rooms and service. A very good activity center for the kids and the families. Highly recommended.

Family

10/10

Exceptional

02 Jun 2015

dr karthik

Comfortable stay

Excellent time in the hotel and awesome swimming pool ....best chef in the city

8/10

Excellent

28 May 2015

ashish

family vacation at pondicheery

This hotel is situated on 100 geet road near Rao office. This is very good hotel with spacious & clean rooms. Front desk staff & room service staff is very good in behaviour. Check in & check out was very quickly done. My kids enjoyed a lot in hotel.one thing which was not good that there was no body in business center to help.
Overall a good value for money hotel.

Family

2/10

Poor

26 Feb 2015

Sangeetha

Awful stay

Rooms were bad, towels were dirty, bad food but expensive, no hot water in the shower, pathetic service. Will never go back or recommend anybody.

Family

8/10

Excellent

20 Dec 2014

Parthasarathy

Nice place to stay with family

We were two families staying here and spent a night here. All in all a good place to stay with family. The hotel staff is courteous and helpful. They have a small play area for kids. The breakfast spread was nice. They have a spa but couldn't use it as the therapist was not available for the two days we spent. The swimming pool is good too. The location is a drawback as it is located at 100 feet road and unless you have your own vehicle you will have to depend on public transport.

Family

6/10

Pleasant

19 Aug 2014

KIRTI

I-day weekend bread at pondy

deadly dull city with nothing to offer - satsanga cafe is overrated - nothing but a dowdy club atmosphere - other options are almost non existent or esoteric at best;

6/10

Pleasant

16 Mar 2014

Verified traveler

Needs upgrade

Good
Not very impressed but gone pool
And clean water
Impressed with the pool

10/10

Exceptional

08 Feb 2014

Mohan

Friendly staff, good breakfast spread. Was worth the money.

6/10

Pleasant

21 Jan 2014

Travellor

Not so Comfortable Beds

We had an overall good experience with the other facilities of the hotel but I found the bed mattress not so comfortable, they were hard and i couldn't get a good night sleep.

Family

8/10

Excellent

09 Jan 2014

Verified traveler

Good value

Staff was helpful and breakfast was good. Enjoyed the pool. The internet connection could have been better but overall good value

8/10

Excellent

01 Jan 2014

Abu

Nice hotel with great ambience and good food,

It is nice and well located on 100 ft road with all amenities close by. The breakfast buffet was great and we enjoyed it. The room was clean and with good confort.
The only thing bad was we saw some tempting cake slices in the display and ordered a slice. When my wife put a little bit in her mouth it was very bad and awful. Think it must have been there for many days. We sent it back. Also we noticed that they removed all the pastries from the display section.
When we checked out we were charged for the bad stuff, and we told them that we did not eat it because it was bad. However the hotel catering staff said that they prepare fresh all the time. But we noticed that the display cabinet was empty without any pastries.
A word of advise, don't try out anything in the display.

10/10

Exceptional

26 Dec 2013

kumar

Comfort and convenience

Nice place to stay, it's bit far for shopping and customer service was good

6/10

Pleasant

20 Dec 2013

sravan

only good thing about hotel is very close to city

This time i didn't have grt experience with this hotel. earlier i was offered refrigerator with liquor and nuts but this time i have not been provided. And taste of food should be improved. some times we had not got hot water

8/10

Excellent

05 Nov 2013

Muralee

Comfortable stay

Comfortable stay, Good breakfast/dinner buffet (never tried lunch here), Pool is small but very good and kids friendly. Overall, Very satisfied with the stay. It is a bit far from the the beach side, so you may need to drive a bit to get to the beach.

Family

8/10

Excellent

31 Aug 2013

Krish

Pleasant stay at GRT Sunway

Great property... well maintained and well staffed. A few minutes drive from the Heritage Town. Overall a happy experience

Family

8/10

Excellent

20 Aug 2013

Dilip

Valued service - Cost worthiness

This hotel is a great place to stay for short vacation and they have trained staff to manage different customer expectations, would recommend this hotel for a family vacation, kids play area and the swimming pool is the highlight in this hotel.

Family

10/10

Exceptional

11 Aug 2013

Rada

Very Nice Hotel

The GRT Sunway in Pondicherry is a very nice hotel. The front desk staff as well as the room service and restaurant staff were very friendly and cordial, always willing to help. The room was quiet & clean with amenities for making coffee/tea and free wi-fi. The hotel is not very close to the promenade (beach) or the Aurobindo ashram, but if you have a vehicle, this is not really a major problem.

8/10

Excellent

24 Jul 2013

Arjun

Great service but poor food

I have been staying at the hotel with my wife for 4 days and 3 nights. THE GOOD - The room was real nice with good ambience and comfort. House keeping and room service were real good. Not close to the beach but a good location close to the hot spots. THE BAD - Food, specifically dinner buffet was bad. I have had food at a lot of star hotels in India and this was the worst. The GRT Grand at Chennai had some good food, which set the benchmark for us; but here it was very bad. So bad that both of us did not eat at all. The breakfast was complimentary and was ok. There was a nice spread of menu out of which some were pretty ok. THE UGLY - The dinner on weekends is a DJ dinner and unluckily I had to try that out. To begin with, the sound system was so bad which made the sound distorted at almost all times. This killed the amibence and made the already bad dinner experience much worse. BOTTOM LINE - Skip the dinner buffet and then the hotel is real nice. A must go.

Partner

2/10

Poor

17 Jul 2013

thomas

bad

will noy stay in future

10/10

Exceptional

20 Jun 2013

Erlend

Great spa and gym!

Had a great stay here, a nice place for a luxurious holiday without living in the midst of traffic in Pondy. Getting to Pondy is easy with an autorickshaw (15 mins). The gym was some of the best we experienced in India, and the spa was amazing. Especially the people working there were very helpful and friendly.

Partner

8/10

Excellent

31 May 2013

Verified traveler

Stay at Sunway GRT Grand

It was a comfortable stay. The service at the front desk was very good and the people at the front desk were very polite and helpful. Special mention needs to be made of the security at the door who was very courteous and helpful when I had language problems with the autorickshaw drives etc.

8/10

Excellent

02 May 2013

Julie

Great Stay

We had a great stay at the Sunway.
We had 2 rooms. both comfortable but not amazing. The view was ordinary as we were on the pool level and the view was of the pool only. The cleanliness of the room could definitely be improved but overall it was fine.
The staff at checkin was efficient and very informative of the city's attraction. They offered a delicious juice and were professional and efficient.
The breakfast buffet was fantastic and had great selection.
WiFi was great!

4/10

Poor

27 Apr 2013

Terry

Moldy hotel

The service was great, very nice friendly staff, but the hotel has mold all over the hallways and in the room. The cabinet under the bathroom sink was nearly destroyed by water damage. The towels were rough and stained. They looked dirty. The location was awful, a very busy street very far from everything. Not a nice place to take a stroll at night for example. About 15 minutes from the French Quarter where the entertainment is in Pondicherry. The good thing is that they give you free wi fi, a rarity in India, and the linens were very comfy. But if you are allergic to mold, run!

6/10

Pleasant

23 Apr 2013

Selvakumar

GRT Review

This hotel is in the heart of Pondicherry, if you are looking for a quite / sea side or near to sea, this may not suite you. Best suited for family,
Every thing was good except for room service, we have to ask for ice cubes three times before the person on the end of the line said that the ice machine has broke and that there is no ice cube. WE would have been happy to hear this on the first call instead of calling them number of times. Morning break fast was good and people in the restaurant were very helpful. Check in check out time was quick and front desk guys were very courteous. Over all experience was good except for Room Service desk person who could not keep make us smile.

6/10

Pleasant

21 Apr 2013

Verified traveler

comfy beds,prices ok

It was more for Indian people,not international when it comes to the food.The room was ok for 1 night.The view from the window wasn't so nice,but I didn't checked the other rooms.We didn't used any of the amenities becaus it was just for the weekend.The SPA seemed to be very good and clean.

Family

4/10

Poor

08 Apr 2013

Lk2trvl

Not happy!

A cheap stay. A hotel that attracts a terrible crowd. Staff is very courteous but ill-trained in hotel management. Mixing family (with kids) with crowd that wants to eat, smoke and drink all day was insensitive to terrible, to say the least. Noise emanating from a rowdy bunch all through the night left us sleepless and tired when we woke up. Pool is good but with the crowd that comes, it's best to stay away. First room had the ceiling leaking. Ceiling had a lot of mold. Was shifted to another room immediately (again, example of courteous staff) but second room had 3 neighboring rooms filled with this smoking bunch. Hotel staff would do nothing to either contain their noise (they all had their doors open - yes, it's that kind of uncivilized crowd) or contain the cigarette smoke that filled the entire floor all through the day and night. Food was average. Beds were uncomfortable. Service was average. We had to ask for extra towels (we were 3 of us) and bath mats EVERY single day. The towels are more like sand paper - must be a decade old and of poor quality. Overall, a cheap stay - if that's what you are looking for, this foots the bill. If you are looking for a silent getaway - stay away. Location is bad. So, not ideal for folks travelling to explore the Puducherry french quarter or the beach!

Family

8/10

Excellent

02 Apr 2013

SANJAY SHARMA

CORPORATE + FAMILY HOTEL

VERY HAPPY STAY , good service , great food and most comfortable beds ,superb swimming area of course best spa massage.

10/10

Exceptional

30 Mar 2013

Verified traveler

Very Family Friendly

Comfortable! Enjoyable with the kids!!

10/10

Exceptional

23 Mar 2013

Navjot

Superb hotel!

Excellent hotel....no complaints at all....excellent service!
Only one thing....wifi signal strength inside d room is very less but who cares when ur staying in such an excellent hotel!

10/10

Exceptional

10 Mar 2013

siob

GRT, Pondicherry

Lovely hotel with great staff and wonderful pool. Well worth the price. Check-out was a little slow as the phone seemed to take priority. I was given a free 15 mins foot massage which was fantastic-unfortunately I then booked a one hour body massage which was not so good and definitely not worth the huge price.

8/10

Excellent

04 Feb 2013

krish

you could improve

Room service menu was missing.( I asked for one, but did not get it) No face towels in the bathroom. The TV was not tuned to many good channels, like English news channels or Hindi films.

Family

8/10

Excellent

22 Jan 2013

Raja

Great Hotel, check-in staff need some training

Well, they quoted me more than twice what I paid at hotels.com. When I showed Hotels.com reservation the check-in staff did not know anything about Hotels.com and he was more interested in finding out how much I paid at hotels.com (bit unprofessional). And it took a while to get him to understand the existence of internet booking. The hotel is well kept and it cant get any better than this. Very expensive buffet. Bed need significant improvement, bath room walls had some soap scum which kind of freaked me out but other than that I had a fantastic stay. Check-out was pleasant. If go to Pondi again, I will definitely stay here.

10/10

Exceptional

21 Jan 2013

Rommel

A very good hotel overall, specially families!

We stayed here for a night and an extended 2nd day booking two rooms. It was a family visit (with our son and parents) and throughout we enjoyed our stay very much.

They have two swimming pools (part of the same pool area) with one for toddlers so our son had a great time. Water was clean and we enjoyed jacuzzi, steam and a complimentary foot message at the spa.

The breakfast was complimentary and good, the staff courteous and well trained making our stay very good overall.

They do not have travel services but the front office desk can provide you with travel info and there is an auto stand diagonally opposite the hotel in you want to enjoy pondicerry by an auto.

Located centrally, its near to the station, Promenade and even Chunnambar (Paradise) beach.

We got a good deal on Expedia offering good savings so it was value for money,

Recommended for families - do look up the various hotel sites for a good deal as several hotels are competing by offering attractive prices to direct the flow of the customers!

Family

2/10

Poor

08 Jan 2013

Sujatha

Worst Service ever experienced

Great hotel name, great location as appeared in the internet, great banner - this is what made us to choose GRT sunway. Only after experience the hotel service, i could easily conclude the deficient ervice, people who cannot speak English properly, their unthinkable couresy, stinking rooms facility, broken taps, insufficient toiletories - all were extremely costly for the money that i have paid. i have stayed in GRT chennai and that experience was awesome. Pondy experience is just not thinkable for me and i would not recommend this to anybody. we get bad treatment in our home land. do not ever think of GRT sunway pondy in future.

8/10

Excellent

08 Jan 2013

Verified traveler

poor service.

Its the lack of service that is disappointing. The hotel is a value for money deal.

10/10

Exceptional

01 Jan 2013

Verified traveler

Amazing

The stay was very pleasent.... the breakfast bufffet was good..

10/10

Exceptional

28 Dec 2012

Verified traveler

Family on holiday in Pondicherry

The four day stay that my wife and I with our two kids had at Sunway GRT was very memorable. The quality of services and food at Sunway GRT is very good value for money.

8/10

Excellent

08 Oct 2012

Verified traveler

great experience... staff little rigid..

Family

6/10

Pleasant

15 May 2012

Verified traveler

Not good experience

Overall experience was okay. The ambiance is good. But the room is not maintained well. There was a stink in the room. AIr conditioner was causing slight dampness on the floor. Sink in the bathroom was not working. The breakfast is elaborate and good. However, the dinner is very expensive (Rs. 600) and not worth the cost. I would prefer to explore other hotels rather than staying at sunway GRT.

10/10

Exceptional

25 Apr 2012

sunita

cool place to stay

i was very happy with the stay. would love to visit again...

8/10

Excellent

12 Apr 2012

Issi

Overall a good hotel

I visit Pondicherry every 6 months or so for business. The Sunway is a great hotel to stay at, mainly because of the pool for a relaxing swim after a heavy day's work, but also for the friendliness of the staff. The wireless internet signal is pretty weak and keeps dropping out, but that was the only down-side.
The rate offered by Hotels.com was better than that offered by the hotel directly!

10/10

Exceptional

29 Feb 2012

rahul

worth the cost

nice room with some good room service,maintenance is awesome.....simply superb...only thing lacking is beach view

6/10

Pleasant

20 Feb 2012

Verified traveler

Sunway GRT Grand Pondicherry

This quite large hotel lies on the outskirts of the city beside a main road, and at a distance from the heritage city centre. Street noise can scarcely be heard in the rooms, however. It maintains a 3-star standard, and not more. The gym is in the basement and poorly equipped. The rooms are simply furnished but acceptable for a one night's stay. On the positive side, the staff are friendly and helpful.

10/10

Exceptional

02 Oct 2011

Verified traveler

Comfortable Sunway GRT Grand

Our family vacation was perfectly enjoyed thanks to right choice of hotel. Sunway is situated in very conveniently located making all interesting points in and around Pondy easily accessible.
Service at hotel was excellent. Staff was courteous and very helpful. Restaurant food was excellent and offering good variety. Swimming pool was well maintained.

10/10

Exceptional

11 Sep 2011

Pratibha

The Sunway GRT Grand is conveniently located

We had a wonderful stay at the Sunway GRT Grand ,The staff were very friendly and helpful. The room was extremely clean and modern. Great location, I don't really have anything negative to report, other than the room service took pretty long during dinner time for 2 nights during our 3 day hotel stay . This hotel is a great value for your money. Got good pool and kids play area which my daughter and her friends enjoyed! This hotel did not have any spa would have been good if it was available.