Name: Phu Quoc Ocean Pearl Hotel
Address: tran hung dao, 99 9, Phu Quoc, 920000, VN

8/10

Excellent

26 Jul 2026

Steve

The hotel is overall pretty good except the maintenance in the room and exterior furnitures. Some AC in the front desk and the public area will definitely enhance the quality of the hotel.
The front desk clerks were very friendly, knowledgeable and helpful. The breakfast staffs were exceptional as well. They were polite, enthusiastic and always ready to help.
Will certainly be back to stay. Thanks !

8/10

Excellent

31 Dec 2025

peter

Ocean pearl has a great breakfast buffet and amazing pool and a good location off the Main Street also it’s not that far walk from the beach. Has bus stop right in front for trips to sunworld. Only thing I had an issue with was the room I booked I didn’t receive and what I got was pretty small. Other then that great hotel

Leisure

2/10

Poor

31 Dec 2025

Keisuke

dirty

10/10

Exceptional

29 Nov 2025

Timothy Wayne

yes

6/10

Pleasant

23 Nov 2025

Carlos

The room was always clean, thanks to the housekeeping staff's work. As for the rest of the staff, they should be trained in customer service. Nobody says good morning or good night, or even smiles at anyone. This made me feel like they work under a lot of pressure.

10/10

Exceptional

21 Nov 2025

Timothy

yes spotless and the staff was amazing

Leisure Self

4/10

Poor

06 Feb 2025

Raul

It was ok! Hard beds!

Business_and_leisure Family

6/10

Pleasant

06 Feb 2025

Raul

The property for the most part was good. The front desk staff doesn't speak english so come prepare with a translator. The beds are extremely hard it feels like you are sleeping on wood pallets. I think the room price should be under $80 a night. The location is great!

Business_and_leisure Family

8/10

Excellent

28 Oct 2024

Phat

Safe and easy to transportation around city

Leisure Family

8/10

Excellent

23 Jul 2024

Kok Keng

Great location and good breakfast

Breakfast is very good. The menu changes everyday. Food Is excellent. The hotel is centrally located worn walking distances to many shops, cafe, restaurants, spas etc.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2024

Hoang

everything is excellent, staff were very nice.

Leisure Family

10/10

Exceptional

22 Apr 2024

QUANG

it is perfect

Thanks

Friends_and_family Family

6/10

Pleasant

18 Apr 2024

Johan

Friendly staff..but hitel is not 4 star for me..rather a 3 star...

Leisure Friends

4/10

Poor

11 Mar 2024

Giao

Convenience location for shopping and dining. But the hotel needs a big improvement on customer services

Leisure Friends

6/10

Pleasant

26 Feb 2024

Wendy

Some staff very unhelpful and rude. Hotel adequate but needing some maintenance.

Leisure Self

10/10

Exceptional

27 Jan 2024

Peter

Fantastic place to stay. Centrally located. Staff are attentive, friendly and courteous. Amenities are fantastic and breakfast is above standard. I would recommend a family to stay here as we thoroughly enjoyed our stay.

Leisure Family

10/10

Exceptional

06 Dec 2023

Khuong

Prime location
Modern amenities, and natural beauty make Ocean Pearl the perfect retreat on Phu Quoc. A seamless blend of comfort and tranquility.

Business_and_leisure Family_with_children

10/10

Exceptional

02 Feb 2023

Andy

Fabulous

This is a super clean friendly hotel
Great check in
Good English speaking receptionists which was good as I speak no Vietnamese I’m trying but it’s hard
The staff are super friendly and the breakfast was faultless I highly recommend this place if in Phu quoc and it’s literally 2 or 3 min walk too beach

Self

6/10

Pleasant

30 Jan 2023

Norman

The staff are fine but the hotel is not 4 star , maybe 3 at best and that goes for breakfast if your quick enough b4 it runs out

Leisure Family

8/10

Excellent

12 Jan 2023

HACKED

Reasonable price in the middle of Dong Duong town. Where most of the restaurants and activities are around. The staff was nice and friendly

Leisure Partner

8/10

Excellent

04 Jan 2023

charlyne

Overall the room was clean. Staffs are friendly. Check in very fast not wait for too long. Although check in time at 2 but they let us check in as early as 12pm. Please call check in with them to see if they have room available to check in early... Do not wait till check in time

Partner

10/10

Exceptional

12 Jan 2020

Amie

Wonderful stay

I enjoyed my stay here. The hotel was close to the beach and some of my favourite restaurants. The breakfast was decent and had a good variety of foods to choose from. The pool area was wonderful and often not very busy. The rooms were spacious only complaint would be the hard beds but it wasn’t terrible. The staff was friendly but could have done a better job providing a bit more information on the hotel and it’s amenities (spa, breakfast, wifi, building orientation)

Self

10/10

Exceptional

01 Jan 2020

Verified traveler

This was a very nice hotel, super clean and welcoming. The staff were helpful and professional. Rooms were huge with nice view. Best part was the very big pool and skye bar. It was so much fun spending time here with my husband. Everything was close by, and very convenient. We give this place a 5/5, and hope that we can come here again soon! Stay here if you want a relaxing and fun atmosphere for vacation!

Leisure Partner

2/10

Poor

06 Sep 2019

Verified traveler

We didn’t stayed that hotel because the hotel too old and smell also staff didn’t trained well.
We want to see the room first before we check in,
They showed us one room and give us different room.
I didn’t feel comfortable after do I did moved to different hotel.

8/10

Excellent

13 Apr 2019

Verified traveler

Very good location.,staf frenly....we recoman this hotel.

Business

10/10

Exceptional

26 Feb 2019

Verified traveler

Good clean comfortable hotel with a nice pool, gym and bar. Excellent location for restaurants, marts, bars, massages. Walking distance to night market. Free shuttle bus to Vinpearl Land/Safari just in front the hotel. Walking distance to beach but beach not very clean, better to take the trip to Sao Beach (the nicest beach in Phu Quoc)

Partner

8/10

Excellent

21 Jan 2019

Verified traveler

I had difficulties with another hotel booking and seek help from Ocean Pearl to send me a Taxi. Justin - Reservation Office was particularly helpful. He make sure I got into the taxi and arrive safely at Ocean Pearl.
The rest of the hotel staff were warm, although the facilities is not very new.

I sincerely appreciate the extra service from Justin and I highly recommend this hotel.

10/10

Exceptional

12 Jan 2019

MARIANA

We had a great time at Ocean Pearl Hotel. The room was amazing, very comfortable, big bed and nice bath with view to the ocean. It was very cleaned as well. The location is good, a lot of restaurants around and massage placed. Even though it seems almost in front of the beach you kind of have to walk 15 minutes to find a route to the beach since the resorts in front of the beach does not allow people to go through. The staffs English was very poor, just some people really had good English. The breakfast was great! They also had a New Years Eve party that was super nice. At the top of the hotel there is a bar, we stayed at the last floor, so it was super noisy until 2pm. For us it was not a problem, but a lot of people may not like it.

8/10

Excellent

11 Jan 2019

Verified traveler

There's nothing really wrong with the hotel. It does most things fine, but nothing is great. The pool stands out as a definite plus, but everything else is pretty standard.

10/10

Exceptional

16 Nov 2018

Michael

Excellent hotel- good location.

Good location close to bars and restaurants. Hotel has very good facilities-pool is excellent. The staff are extremely helpful and friendly. One thing to note is that there is a rooftop bar on the front building which plays music until 2am. If you are a light sleeper I would recommend getting a room at the back of building 2. Beach access is approximately 200 meter walk.

Partner

8/10

Excellent

26 Aug 2018

Verified traveler

Good location and generally clean.

This hotel is a good value and is ~20 minute walk to the night market. The rooms are clean, but we had no hot water and a broken phone on our second stay. Overall, the breakfast is good (soup especially) and the staff is very nice.

8/10

Excellent

05 Jan 2018

Verified traveler

Pearl

I would stay here again. My only complaints, bed kinda hard and the white wall in the room was dirty, kinda gross.
The pool was really nice, breakfast was good, location was great.

6/10

Pleasant

17 Apr 2017

Jesmark

Good Stay.
Decent facilities, walk to the beach

Family

8/10

Excellent

17 Apr 2017

Verified traveler

Nice hotel...not on Beach

Very comfortable...would recommend...hard to understand staff

8/10

Excellent

30 Mar 2017

Verified traveler

I don\"t like someone put clothes outside
windows

10/10

Exceptional

14 Mar 2017

Steve

Great Hotel

Our first thought was to get a hotel along the ocean. They were either quite pricy or quite run down. We were across the road from the ocean and the hotel has an agreement to use a nieghboiuring hotel's beach access. It was perfect for the price. The hotel pool is quite nice, thanks staff were really good, the rooms were clean and big and the breakfast that was included was tasty.

10/10

Exceptional

08 Mar 2017

Christina

Nice clean hotel

I was worried that it might be noisy from construction because of other reviews I had read but it was very quiet in my room(except for the occasional noisy neighbor). The rooms were clean and had everything I needed. The hotel is not on the beach but it's just a short walk away. The pool area is beautiful and breakfast has a lot of options. The staff is really nice although slow to respond with issues (I had one small one with water dripping in the bathroom). The gym was a great bonus-it had a few cardio machines and multi-functional weight machines but no free weights. Overall it was a good experience and I would recommend it!

10/10

Exceptional

21 Feb 2017

Ly

Clean and new hotel

New and clean hotel with modern amenities.
Short walk to the beach. Beach is clean, but will have to pay for beach chair and umbrella.
Nice pool.
Good breakfast.

8/10

Excellent

18 Jan 2017

Verified traveler

Newer Hotel

Great location New and clean. Needs a bit of help with the breakfast staying hot. Some challenges commutincating with from desk stay but I would recommend this hotel. Owner is very nice,

10/10

Exceptional

08 Jan 2017

Gary

Very nice new hotel... wow!

About 1 km. From a night market with a good vibe ad lots of
food..... mostly fish or sea food!

Great breakfasts and very pleasant staff! Problem with the safe...( my issue) was resolved quickly!

Family

8/10

Excellent

31 Dec 2016

R

Good

My stay was good. The choices at breakfast was limited to mostly local food. Foreigners should be catered for.

Family

8/10

Excellent

26 Nov 2016

Katie

Lovely hotel , great service, loved the pool

We really enjoyed our stay, the staff were excellent and the hotel is very clean and new. I loved the pool, it is very clean and relaxing and also long enough for a good swim.

Partner

8/10

Excellent

01 Aug 2016

Verified traveler

Very clean hotel with helpful and nice staff.

Partner

8/10

Excellent

03 Feb 2016

T

Great hotel

Nice and new. Very clean and well presented. Nice spot on the strip; food, drink and supermarket very close. 15min walk to night market. Awesome location.

6/10

Pleasant

28 Feb 2026

Per

Städningen fungerade inte alls som man vill att det ska fungera. Hotellet går ut med att dom är fyrstjärniga men jag påstår att dom ligger mellan 2 & 3 stjärnor. Rummen är slitna och behöver fräschas upp.

Friends_and_family Friends

8/10

Excellent

08 Jan 2026

Nellie

Rent, stor frukost, bra läge

Partner

6/10

Pleasant

03 Jan 2026

marco

Buon hotel , camera spaziosa pulita , ottima grande piscina al piano terra. Colazione nella norma con poco dolce come sempre . Fastidioso la massiccia presenza di clientela russa popolo un po’ arrogante e becero ,.

2/10

Poor

31 Dec 2025

Fredrika

Under all kritik. Vi är mycket besvikna på denna vistelse. Personalen har ett mycket dåligt bemötande och borde få utbildning i hur man behandlar gäster.

Redan vid incheckningen uppstod problem. De hade ingen koll på vår bokning och bad oss ta fram alla uppgifter själva, samtidigt som personalen stod och skrattade och tuggade tuggummi. När jag lämnade över mitt pass tittade personalen på det, visade det för en kollega och skrattade. När jag frågade vad som var roligt fortsatte de bara att skratta. Väldigt oprofessionellt och obehagligt.

Rummen är okej men långt ifrån fräscha. Vi hittade både hår i badrummet och kryp. Städningen var slarvig varje gång rummet gjordes i ordning.

Personalen hälsar inte, även när man själv säger hej. Under frukosten kände man sig utstirrad, och personalen tog bort tallriken trots att man inte ätit färdigt.

Vi har aldrig sett någon i personalen le. Vi ångrar att vi lade pengar på detta hotell och kommer inte att återvända.

Friends_and_family Friends

2/10

Poor

29 Dec 2025

Linn

Rummet var smutsigt, trots ”städning” dagligen så var det väldigt äckligt. De glömde även fylla på toalettpapper, handdukar osv. Det enda positiva med hotellet skulle jag säga var platsen det låg på samt delar av frukostbuffén. Extremt lyhört.

Partner

4/10

Poor

29 Dec 2025

Noda

壁に2匹のヤモリが、貼り付いたまま死んでいた。シャワールームに他の宿泊者の髪の毛が残っていた。(清掃不足) ハンドソープを置いて欲しい。朝食ビュッフェのコーヒーが不味かった。(あとは良し)

Leisure