Midona Hotel

10/10

Exceptional

17 Jun 2026

Laura

From the moment we arrived, the staff went above and beyond to make my son’s stay unforgettable as he celebrated both his high school graduation and his acceptance as a Junior Forest Ranger.

You could tell that so much thought, care, and time went into the gifts and surprises they prepared for him in our upgraded river view room. They created a beautiful, personalized “Congratulations Ranger” poster signed by staff, along with a water bottle, keychain, fruit, nuts, granola bars, bottled water, and even a complimentary “Forest Ranger’s Breakfast for Two.” The breakfast cards were printed with a special forest ranger theme and attached to pine tree branches — such a creative and meaningful touch!

My son was genuinely surprised and beyond grateful. These weren’t just gifts; they were thoughtful gestures that made him feel seen, celebrated, and proud of his accomplishments.

I want to sincerely thank every staff member who helped make this happen.

It may be a bit trickier to get to, but it is 100% worth it. The hotel is beautiful and historic, the breakfast was delicious, the view from the garden is exceptional, but the people here are what make this place truly special.

10/10

Exceptional

15 Jun 2026

Darren

We stayed on the golf floor. Everything was wonderful - huge props for the young lady who cleaned and made it extra cozy.

Partner

10/10

Exceptional

14 Jun 2026

Christine

Wonderful experience!

Partner

10/10

Exceptional

14 Jun 2026

Bashar

Everything was great and top notch! Mariam from Front Dest was great and sweet!
Was a great experience overall, already want to stay there again, but the hotel is fully booked 😅

Everyone was nice and they brought a small treat for my wife’s birthday.

Partner

6/10

Pleasant

10 Jun 2026

Neha

Really really poor customer service. And the food we ordered was undercooked. We would expect much better from the Fairmont.

Business

8/10

Excellent

06 Jun 2026

Robert

location view parking not great

Partner

8/10

Excellent

31 May 2026

Michelle

Our room wasn’t ready on arrival but we were offered another room since it was needed right away. Very accommodating and room was amazing and very clean

Partner

10/10

Exceptional

30 May 2026

Andriana

Impressive staff! Everyone was so nice. Made a big impression

10/10

Exceptional

29 May 2026

Connor

Amazing stay

Partner

8/10

Excellent

24 May 2026

WILLIAM

Beautiful older hotel downtown. Parking was difficult. $40 per night in a garage next to the building. We were not told by staff how to get into the garage even though we told them (and paid) to self park. We unnecessarily walked completely around the parking garage and he’d to enter as a car exited (when the garage door went up).
We retraced our steps and asked the desk agent about this procedure. She apologized and said we should have been given a code for the garage. Even when we finally used the code, the keypad numbers had worn off they keypad so we weren’t certain which buttons we were pushing. When we entered the door and tried to close it behind us an unhoused person entered behind us. It was not ideal.

Partner

10/10

Exceptional

24 May 2026

Rachel

Wonderful stay, the staff were excellent and attentive! The entire hotel was clean, even the spa and pool. Thoroughly enjoyed my stay as well as the massage I booked at the spa. Would definitely stay again!

Self

8/10

Excellent

22 May 2026

Joyce

Room was clean. Doors aren’t sound proof. You can hear all the noise in the halls.

8/10

Excellent

20 May 2026

Sheldon

There was a weird clunking sound in the wall that clunked throughout the night.

Partner

10/10

Exceptional

18 May 2026

Valentina

Loved the pool, room and courtyard!

8/10

Excellent

18 May 2026

Ann

Great service

Menu could use some build out. Bar is nice restaurant is meh.

Stayed many times.

Family

10/10

Exceptional

17 May 2026

Debra

Beautiful corner room very spacious and partial river view. Close to the casino and many restaurants.

10/10

Exceptional

12 May 2026

Rickey

Spectacular location overlooking the River. Food and drinks provide an exceptional experience on the patio.

Family

8/10

Excellent

12 May 2026

Andris

Good

8/10

Excellent

11 May 2026

Chantelle

Water from the sink is a bit weak

Family

6/10

Pleasant

10 May 2026

Mutya

Toddler pool was great. Kids loved it. Everything else was just okay. Booked two rooms and not close enough to one another. At least it was on the same floor I guess.

Family_with_children

10/10

Exceptional

09 May 2026

Sherrie

Great stay

Partner

10/10

Exceptional

08 May 2026

Angela

Hotel always consistent and historic! Love it

10/10

Exceptional

08 May 2026

Susan

Beautiful property, the room was wonderful, and customer service was excellent.

Partner

10/10

Exceptional

08 May 2026

Kiel

Excellent staff service

10/10

Exceptional

06 May 2026

Nobuhiro

Great Reception for Prime Members

10/10

Exceptional

04 May 2026

Jennifer

Everything was great and wonderful, had the river view room and it was lovely. Room service was fast and delicious. Room was clean and very big. Gym and pool were great, steamroom smelt a bit musty. Staff was warm and inviting they even had a wonderful friendly dog that my kids were so excited to pet.

Family_with_children

10/10

Exceptional

01 May 2026

Greg

Very interesting old photos in the hallways. However, many had no dates to place the in history. Dates please.

Self

10/10

Exceptional

01 May 2026

Michael

Awesome staff at the front desk-- super welcoming and helpful!

Self

10/10

Exceptional

01 May 2026

Crystal

Beautiful hotel. Lovely staff.

10/10

Exceptional

30 Apr 2026

Marian Katherine

Gorgeous property with friendly, helpful staff. Nice, central location close to restaurants.

8/10

Excellent

29 Apr 2026

Kevin

Great stay, wished there were a few more food options in the bar.

Partner

10/10

Exceptional

27 Apr 2026

John

Great room staff very good all over the hotel

Family

10/10

Exceptional

26 Apr 2026

Svitlana

The room was clean and well maintained. We also got some treats and cards for our wedding. We will be back! Staff were very helpful too!

Family

10/10

Exceptional

25 Apr 2026

Wendy

Great stay. Beautiful views of the river.

Family_with_children

10/10

Exceptional

23 Apr 2026

Nobuhiro

It is the best hotel in Edmonton.
I strongly recommend.

Self

6/10

Pleasant

23 Apr 2026

Temidayo

No review

Self

10/10

Exceptional

22 Apr 2026

Ann

Nice room
Responsive staff

10/10

Exceptional

19 Apr 2026

Senya

Great place to stay.
Amazing staff with nice views.
Great selections on drinks

Family_with_children

8/10

Excellent

16 Apr 2026

Jacques

The staff was amazing the property needs some TLC in the pool area

Partner

6/10

Pleasant

15 Apr 2026

Brittany

Clean room.

10/10

Exceptional

12 Apr 2026

Keianna

.

Friends

10/10

Exceptional

12 Apr 2026

Claudia

Loved the gold floor!! Food and staff were amazing

Partner

10/10

Exceptional

10 Apr 2026

Darrell

Expensive but good!

Partner

10/10

Exceptional

03 Apr 2026

Nobuhiro

Hospitality

10/10

Exceptional

02 Apr 2026

Paint Perfection

gud experience .

Family_with_children

10/10

Exceptional

02 Apr 2026

Chessenda

Nice place.

8/10

Excellent

31 Mar 2026

Laverne

Friendly staff

10/10

Exceptional

29 Mar 2026

Fabian

Great stay, upgraded room. Staff very helpful. Gold floor rooms have access to the lounge on the floor. Great snacks and wonderful drinks. Exceptional stay!

Partner

10/10

Exceptional

28 Mar 2026

Sherry-Lyn

The rooms were nicely renovated and very clean. Bed was comfortable and the towels were of nice quality. Beautiful property.

Partner

10/10

Exceptional

28 Mar 2026

Kutluhan

Best hotel to stay in Edmonton. Great food, perfect lounge, helpful and kind staff.

Self

8/10

Excellent

24 Mar 2026

Teresa

It was an enjoyable stay. The hotel has secure parking and a convenient location to Canada Place downtown.
Very clea with friendly, helpful staff.

Partner

6/10

Pleasant

23 Mar 2026

Amalia

The pool was full of screaming kids and the front desk staff were very confusing and slightly rude... Not the general fairmont experience.

10/10

Exceptional

21 Mar 2026

Erin

Great quick check-in with underground parking and easy access to amenities.

10/10

Exceptional

21 Mar 2026

Allan

J

Partner

10/10

Exceptional

20 Mar 2026

Thane

Amazing room, amazing view, snooty blonde lady with a Slavic accent at check-in, Horrible, overpriced dinner in the Harvest Room restaurant... Their dinner was pretentious and overpriced, the waiter had bad breath.

Partner

10/10

Exceptional

16 Mar 2026

Gregory

Great stay. Helpful friendly staff

Partner

8/10

Excellent

14 Mar 2026

Sharyn

The hallway was really cold on our floor

Family

10/10

Exceptional

14 Mar 2026

Paul

Great stay, excellent staff

10/10

Exceptional

08 Mar 2026

Theresa Marie

We always love staying at the Fairmont. The best about this one is Hendricks the dog who greets you during the week. Thanks for a wonderful stay!

10/10

Exceptional

05 Mar 2026

Rabia

Very welcoming, with a gorgeous view and a great location! 10/10 recommend

Self

10/10

Exceptional

03 Mar 2026

Freya

Very clean room and pool areas, very relaxing weekend with my husband for our anniversary

Partner

10/10

Exceptional

02 Mar 2026

jeff

Yes you can bring a pet, the pool, gym, and spa facilities are tip notch, also the valet service is excellent. We love this location

Partner

6/10

Pleasant

02 Mar 2026

Jodie

I was told check in at 3 arrived at 4 room not ready didn’t get our room till just a few minutes before 5

Friends

10/10

Exceptional

01 Mar 2026

Tan Yee

I have been taking my winter staycation in Fairmont Macdonald for over 8 years now. Out of the 8 years, I have spent 5 years staying on Fairmont Gold floor. I have gotten to know quite a number of the staff up there. They go out of their way to make me feel at home. This year, there is a noticable change in the staff on the Gold Floor. I am getting to know new faces. Again, a totally enjoyable and very restful stay at a beautiful hotel. I will be back next year.

Self

10/10

Exceptional

24 Feb 2026

Cindy

Great stay! Staff gave us an upgrade to our room, 2 glasses and cake for my husband’s 60th birthday! Such a kind gesture that made the day special.

Partner

10/10

Exceptional

23 Feb 2026

Martin

Awesome experience.

Fabulous

10/10

Exceptional

22 Feb 2026

Krista

We had a beautiful view of the river from our room.

8/10

Excellent

16 Feb 2026

Lallan

Very kind and attentive staff. Room was clean and well maintained. Beautiful facility.

10/10

Exceptional

15 Feb 2026

Monzer

Clean room and friendly staff!

10/10

Exceptional

15 Feb 2026

Trudy

Room was great, city view has a bit of street noise at night. All staff was wonderful.

Leisure Family

10/10

Exceptional

13 Feb 2026

Morgan

Staph in the room were excellent. It's a beautiful building and the food was very good quality.

10/10

Exceptional

07 Feb 2026

Yev

Great staff. Excellent breakfast.

10/10

Exceptional

03 Feb 2026

Eli

The facility is amazing. Very consistent with Fairmont properties. Staff treated us like Royalty. Will definitely return, hopefully for a longer stay next time.

Business_and_leisure Partner

10/10

Exceptional

01 Feb 2026

Wendy

The room was spotless. The staff very helpful.

Leisure

10/10

Exceptional

29 Jan 2026

Aranka

Clean room, helpful staff.

10/10

Exceptional

23 Jan 2026

Edwina

Loved it

Leisure Partner

10/10

Exceptional

18 Jan 2026

William

Our room was fantastic, and the staff were excellent.

Leisure

10/10

Exceptional

18 Jan 2026

Emily

Great experience!

Leisure Partner

8/10

Excellent

12 Jan 2026

Jacob

Staff were good it was clean. Parking was a little difficult.

Business_and_leisure Family

10/10

Exceptional

11 Jan 2026

Todd

Wonderful stay at Hotel MacDonald. The room was spotless, spacious and very comfortable. Staff were very friendly and gracious. Enjoyed the pool and hot tub as well. Highly recommend staying here!

Partner

10/10

Exceptional

10 Jan 2026

Wennie

Fantastic

10/10

Exceptional

08 Jan 2026

Christine

hotel is well kept, exercise room has many options for equipment, staff is friendly and professional.

Business

8/10

Excellent

07 Jan 2026

Heather

The exterior and public areas of the hotel are quite splendid. The room is very generic - nothing out of the ordinary. I found the lighting to be quite poor in our room. The bathroom is large and modern and well-appointed. Towels, toiletries etc were plentiful and of good quality. The bed was comfortable but the linens were either not well sized or not properly put on the bed; I woke up with the duvet uncovered from the sheets in which it was qrapped, and the bottom sheet and mattress cover crumpled under my feet. Not really much space in the public parts of the hotel to sit and relax, unless you have reservations in one of the restaurants. Overall it was a perfectly fine hotel, but I'm not sure the rooms live up to the glamour of the building.

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Bonnieca

Nice room. The person checking me in I found to be cold/unfriendly. That has always been my issue w the staff at this Fairmont. My room faced the street and there was either snow clearing or street work that made it hard to sleep past 5am.

10/10

Exceptional

05 Jan 2026

Kyley

Beautiful hotel! Beds very comfortable

10/10

Exceptional

02 Jan 2026

Annika

We had an amazing stay at the Fairmont. Hospitality 10/10

Leisure Family

6/10

Pleasant

01 Jan 2026

Mutya

Check in was a little horrendous. I booked a city view and was checked in to a river view room. Any other day it would have been okay but during New Year’s Eve we wanted the city views for the vibe of New Year’s Eve from the outside.
Then finally I was able to move to a city view room but not a smooth move either. I was told room 302 and so we went there with all our bags and the keys were not working. Then the keys said 320 so we headed there and the keys were not working either. Mind you I have a toddler with me and my mom who were both saying they were hungry at this time and we were supposed to be relaxing for an hour prior to our dinner reservations. Of course we missed our reservation for dinner and because we were just done from the horrendous check in we ended up doing room service at the hotel.
We had someone knock on our door trying to give us a burger order instead of our dinner order.
Honestly the way it was dealt with was not up to par to what I expect from fairmont. No apologies and no compensation. Instead they were trying to say the room we were checked into was an upgrade at first and then being told that it was a partial city view… when all we could see was lake view.
Staff honesty could be a little more transparent. If it wasn’t for a warm pool this review would be a 1 star.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

David

amazing service. Did not try the restaurants, but we will be next time.

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Nadine

Clean and warm, cozy rooms. Food was a bit expensive and not as flavourful as I was expecting. Service was amazing and they treated our dogs like family! We had a lovely time! Thank you!

Leisure Family_with_children

6/10

Pleasant

30 Dec 2025

Clark

The staff were all very friendly and helpful, which we appreciated.

Unfortunately, the room itself was quite noisy. Soundproofing was very limited, and normal hallway activity and the nearby ice machine were clearly audible, with the ice machine causing disruptive rattling in the room when it cycled on. The room itself also felt fairly more in line with a budget airport hotel then what we had expected given the setting and price.

After a poor night’s sleep the first night, and with the added disruption of a crying baby in the adjacent room on the second night, the staff did not hesitate to move us to a quieter room, which we were very glad for.

The massage therapists were fully booked during our stay, which is understandable, though unfortunate as it was something we had hoped to enjoy.

Finally, the property grounds were not shovelled during our visit which meant we werent able to walk around and explore as we had planned.

Overall, while we appreciated the efforts of the staff and their willingness to address issues as they came up, the stay did not fully meet our expectations. We left feeling somewhat dissapointed, particularly given the setting and what we had hoped would be a restful experience.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Darren

Another great stay at one of world’s best hotels!

10/10

Exceptional

29 Dec 2025

Anne

Clean modern rooms. Front desk service excellent and same in bar. Room with gorgeous view over river.

Leisure Family

8/10

Excellent

29 Dec 2025

Rob

Staff as great.

10/10

Exceptional

28 Dec 2025

Derek

Great hotel, clean, high end, really comfortable, great gym

Self

10/10

Exceptional

28 Dec 2025

Dale

The room was perfect, all of the staff were amazing, and the food was excellent. We really enjoyed the wellness centre as well. You made our \"Stay-cation\" very memorable!

Leisure

10/10

Exceptional

27 Dec 2025

Mike

Staff is wonderful, hotel is spotless

Leisure Partner

10/10

Exceptional

24 Dec 2025

Gary

Beautiful, spacious room with amazing service and staff!!