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Americas Best Value Inn Cambridge

Denton - MD · United States

2831 Ocean GatewayView location

5.6/10Review score632 Reviews
Cleanliness5.4/105.4
Service6.6/106.6
Comfort5.2/105.2
Condition5.0/105.0
Location6.6/106.6
Neighborhood6.2/106.2
Quality3.4/103.4
Value7.0/107.0
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Americas Best Value Inn Cambridge

Visitors can make good use of the wireless internet connection available at the public areas of the property.

Read more about this hotelShow less

A stay at Cambridge Inn places you in the heart of Cambridge, within a 5-minute drive of Bay Country Shop and Meredith House. This hotel is 2.1 mi (3.4 km) from Dorchester County Historical Society and 2.1 mi (3.5 km) from Eastern Shore Hospital Center.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as desks and microwaves.

Featured amenities include express check-out, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in smoking rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 10 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bay Country Shop 1.2 km / 0.8 mi
Meredith House 2.7 km / 1.7 mi
Eastern Shore Hospital Center 2.8 km / 1.7 mi
Dorchester County Historical Society 2.8 km / 1.7 mi
Dorchester County Visitors Center 3.2 km / 2 mi
Dorchester General Hospital 3.5 km / 2.2 mi
Ruark Boatworks 3.5 km / 2.2 mi
Harriet Tubman Museum and Educational Center 3.8 km / 2.3 mi
Christ Episcopal Church 3.9 km / 2.4 mi
Dorchester County Courthouse 3.9 km / 2.4 mi
Richardson Maritime Museum 4 km / 2.5 mi
Dorchester Arts Center 4 km / 2.5 mi
Choptank River Lighthouse 4.3 km / 2.6 mi
Long Wharf Park 4.3 km / 2.7 mi
Snows Turn Park 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Americas Best Value Inn Cambridge

5.6
Review score
632 Reviews
Cleanliness
5.4 /10
Service
6.6 /10
Comfort
5.2 /10
Condition
5.0 /10
Location
6.6 /10
Neighborhood
6.2 /10
Quality
3.4 /10
Value
7.0 /10
Amenities
5.4 /10
100 reviews shown
2/10
Poor
03 Aug 2026
jannice
So let’s start with u get what you pay for I guess. I have stayed a few times thinking different stuff, different room different outcome. Only way I would stay again if they reach out in give me a room couple different reasons. I don’t understand why but even with there WiFi my own personal hotspot in WiFi my phone acts dumb when I say that like I don’t get calls or texts while I’m there. I have to shut my phone off to charge just dumbness but works fine. There bathroom there mold 2 out 3 times I have stayed. Creepy employee asked me if I was a street worker. Smh.. shower head pressure was so weak. Bed very hard but bed bug free a plus.. tv smh there about 100 in some channels but maybe 20 work. Very plus side is that pizza joint at end there wings are so good. I haven’t stayed in building were office is but idk. I’m guessing they hired not company to clean but I will say they are wonderful wonderful people.
10/10
Exceptional
27 Jul 2026
Chris
Exactly what I wanted
6/10
Pleasant
26 Jul 2026
Chris
The bed was way to firm but everything else was good
2/10
Poor
24 Jul 2026
David
Booked hotel thru expedia, The hotel was a TOTAL DUMP, DIRTY, BUGS, ROACHES, EVERYWHERE!!!!!!, Checked-in OFFICE WAS DIRTY, GO UP A FLIGHT OF STEPS< NO ELEAVATOR, OPENED DOOR BUGS ON FLOOR, SO DISCUSTING!!!! TURNED AROUND WENT BACK TO THE OFFICE, DEMANED MY MONEY BACK!!!! THE CLERK TOOK MY CARD AND SAID THE REFUND WOULD BE RETURED TO MY ACCOUNT, WHAT A LIAR,NOTHING WAS RETURED TO MY ACCOUNT. THIS PLACE SHOULD BE SHUT DOWN!!!! I WOULD EXPEDIA TO CHECK INTO THIS ISSUE, AND RETURN MY MONEY TO MY ACCOUNT!!!!! HAD TO BOOK ANOTHER HOTEL HOLIDAY INN EXPRESS CLEAN AND CONVENIENT!!!!
8/10
Excellent
17 Jul 2026
Altaira
The gentleman that works evening shift has the best customer service. He is professional, friendly, Accommodating.. Honestly, he is one of the reasons I continue to stay at that motel
Partner
10/10
Exceptional
06 Jul 2026
Ambar Altagracia
Very clean and quite
Friends
10/10
Exceptional
03 Jul 2026
Connie
Yes everything was fine
Self
10/10
Exceptional
29 Jun 2026
George
Parking was a problem based on handicap.
10/10
Exceptional
27 Jun 2026
Javier
Clean room
Self
10/10
Exceptional
16 Jun 2026
Wykee
Its good just choose non smoking 🚭
Partner
6/10
Pleasant
16 Jun 2026
Adam
Bad smell, foyer smelled like weed. No wifi. TV didn’t work. Borderline safe feeling.
Family
10/10
Exceptional
08 Jun 2026
Steven
Parking was available, the area quiet overall, convenient to eateries and shopping. Cleaning staff needs to improve on overall cleaning - more attention to sweeping and mopping of the floor. Bedding was clean and comfortable. Overall - was a good stay.
Partner
2/10
Poor
30 May 2026
Jonathan
BEDBUGS!! Staff was indifferent said you had 15minutes after check-in to report issues for refund on room.
Friends_and_family Friends
2/10
Poor
26 May 2026
jannice
I did not have a very good experience here and I would never return as I have pictures, but I’m not going to post them my greeting with the guy in the front after I checked in he asked if I was a night worker? He was looking for a night worker. I asked for a non-smoking room the whole place smell like smoke and something really old I go into my room my bathroom has this part hanging down where it feels like someone staring at you the tub, barely drained. There was maybe 10 channels on the TV and most of them weren’t English speaking. I didn’t have a pleasant experience here nor would I ever return the one good experience is the lady that cleans? She is very professional very nice and helpful.
Partner
4/10
Poor
09 May 2026
Kevin
An adequate hotel that provides the bare minimum. Staff is efficient and friendly .
Self
6/10
Pleasant
02 May 2026
William
Didn't meet the my standards. Room was outdated
Partner
4/10
Poor
05 Apr 2026
David
Zero security. Anyone could access hallways all night long. Exposed nails on headboard. Weak WiFi.
Self
10/10
Exceptional
10 Mar 2026
Anne
The hotel is next to a liquor store so I parked on the side where there was a light. I was fortunate to be given a room far from other residents so it was very quiet.
Self
2/10
Poor
06 Jan 2026
Shateara
Staff was asleep during check in. Acknowledged that he didn’t care. Wasn’t friendly or polite in anyway
Partner
2/10
Poor
23 Dec 2025
Abraham
Staff is cool, rooms, premise, everything is outdated and grimey, fallin apart. Ive stayed at a lot of places this is the worst ive ever seen and its been like this for years
Business Friends
4/10
Poor
17 Nov 2025
scott
You get what you pay for here. Bed was like sleeping on plywood. Big hole in the wall, like human body sized hole. Shower was disgusting and a midget plumber must have installed the shower faucet at 5ft 9\". Besides the shower, the rest of the rooms cleaniness was acceptable. At $50-$60 a night it would be ok. I paid over $100. For that price, you would be better off staying in your car and bathing in the marsh
6/10
Pleasant
29 Oct 2025
Sherri
The staff was nice, the room we stayed in could use some updating and holes fixed in the wall though. Checked in super late and was too tired to change rooms. For the price though was to be expected and served its purpose.
Business
2/10
Poor
26 Oct 2025
Michelle
The worst place I have ever stayed. Sink was full of dirty water and wouldn’t drain, water on the floor. Worn, stained sheets. We had the last room available in town for a race, so was stuck.
2/10
Poor
22 Oct 2025
tevis
The room was dirty and the bed bugs are really bad their.
Business Self
4/10
Poor
20 Oct 2025
Gregory
Parking was open and well lit close to hotel. TV didn't work, table in room was broken, no secondary lock in room, very loud through night with longer term residents of hotel talking in hallways.
Self
4/10
Poor
19 Oct 2025
Garrett
No blankets were available and there was cigarette holes in the sheets
Friends_and_family Friends
4/10
Poor
15 Oct 2025
Scott
The bed and pillows where very hard and uncomfortable. My wife and I went to Walmart and purchased our own pillows and blankets. The blanket on the bed had stains on it and clearly had not be washed after the prior occupants. The hotel manager indicated that coffee was available in the mornings, however my wife found the office locked with the manager asleep on the couch, and no coffee to be found.
Leisure Family
8/10
Excellent
06 Oct 2025
Mateo De Jesus Veras
Good
10/10
Exceptional
05 Oct 2025
Linda
The motel looked to be recently updated, and was clean and neat. Parking was convenient. Staff was friendly and helpful.
Leisure
6/10
Pleasant
03 Oct 2025
Sam
Had to ask for TV to be fixed, floor to be swept, phone didn’t work, ants in bathroom. Shower good, had towels. Beds comfortable, but hard.Didn’t get a receipt. Housekeeping personnel was good.
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Diane
Not interested in that
Friends_and_family Friends
10/10
Exceptional
27 Sep 2025
Diane
No comment
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Peter A
family friendly
Leisure Family
2/10
Poor
01 Sep 2025
Damaris
Customer Service was ok ,Rooms was dirty have like wasn’t clean ,roaches in the walls
Leisure Family_with_children
4/10
Poor
16 Aug 2025
Donald

TOO MUCH MONEY FOR NOTHING BUT FILTH!!!

No WIFI signal so, I couldn't use my Firestick. Everything was sticky! WAY TOO EXPENSIVE FOR SUCH A RUN DOWN PLACE!!!
Business
10/10
Exceptional
20 Jul 2025
Megan

great

It is great and amazing I am working close to here.... thanks for your accomodations and cheap room
Business
4/10
Poor
20 Jul 2025
James
Cheap is not always best but cheap works in a pinch. No coffee is a buzz kill and getting tv to work was a magic trick . Other than that no bugs and comfy bed !! Staff was nice and booking went smoothly !
Leisure Partner
2/10
Poor
13 Jul 2025
Sean
Just bad. The gentleman at the front desk was very nice. But the rooms were very dirty and grimy. We went to Walmart to get towels and blankets because everything was badly worn and appeared dirty and unsafe. We booked for 2 nights but found another hotel after the first night.
Leisure Family
10/10
Exceptional
07 Jul 2025
Gale
Comfortable!
Business Family
2/10
Poor
28 Jun 2025
Matthew
It was the only hotel available nearby for the half Ironman but really not a pleasant experience. Room smelled notice, musty. Overall very rundown and a flashback to bad hotels of the 80s.
2/10
Poor
17 Jun 2025
Beatrice
Had to have management cix the tv oth nights. Car was beoken in to and



No security. Tv didnt work. Old and dirty. Had property stolen out of locked vehicle. People hanging around the property. The place was horrible.



Leisure Partner
4/10
Poor
14 Jun 2025
Briana
It wasn’t unclean but it smelled really bad in the building. It’s not in a great area and is right next door to a liquor store. Customer service wasn’t terrible.
Business_and_leisure Friends
2/10
Poor
09 Jun 2025
Wade
I tried to get a refund for my 2 rooms weeks before, because I am military and had orders and was NOT given my money back.
2/10
Poor
21 May 2025
Verified traveler

Not worth it

Don’t stay
Business
4/10
Poor
21 May 2025
Tyler

Beware of things before staying.

Definitely not worth the $ for the room quality. The hallways constantly smell like smoke, I stayed two weeks cause it was the cheapest hotel I could find obviously but I wish I shedded more money out somewhere else. I was on business, but the coffee is barely ever going upfront. Half the staff can’t speak English. The maintenance man lived on site he was very friendly. I’ll give it about that. But it’s a run down motel. Hookers on site, I saw two people arrested and several altercations while staying there. I would never stay there with children. I won’t be back there.
Business
2/10
Poor
19 May 2025
Raul
Stained sheets and mold in restroom curtains
Leisure Family
2/10
Poor
17 May 2025
amber
We booked this hotel because its all that had availability for our company while we were in the area working.The Rooms were not cleaned, had to complain and get towels from the front daily and once there eas bug legs etc in the towels we paid for 4 rooms total gor 3 weeks and everyone of the rooms had issues ! We will not be returning and i highly recommend steering clear of this hotel! be retuning
Business
10/10
Exceptional
15 May 2025
David
Very good price, friendly and helpful staff, not a bad room for the price, was a comfortable stay for the night.
Leisure Partner
4/10
Poor
13 May 2025
Joshua
Bugs in the vents. The smell of mildew and mold throughout the property.
10/10
Exceptional
24 Mar 2025
Tonya
Great
Friends_and_family Family
8/10
Excellent
29 Dec 2024
Megan
The overall stay was okay. Nice size room and privacy but the housekeeping is a little slack. Found things that were left by previous occupants plus some trash in the microwave.
Partner
6/10
Pleasant
18 Nov 2024
Paul

Okay for the price

The bathroom was not clean. The shower had hair in it and the toilet was not very clean. We had a non smoking room but the odor of cannabis was overwhelming. We stayed for a hunting trip and for the price I can't really complain. I guess that's why it's a cheap place to stay.
Friends_and_family Family
4/10
Poor
05 Nov 2024
Patrick
Poorly maintained property. The hotel night manager was sleeping under a blanket on the couch in the lobby. Yuck!!!!
Business_and_leisure Self
4/10
Poor
31 Oct 2024
Verified traveler
it was clean enough. it was a step above a hot sheets motel.

Self
4/10
Poor
23 Oct 2024
Gerard
Adequate.
4/10
Poor
19 Oct 2024
Abraham

Didnt get bed bugs very surprised

Sketchty, and outdated
Cobwebs, falling down ceiling plaster
Friends_and_family Friends
2/10
Poor
13 Oct 2024
Lisa

Cambridge Inn, Cambridge, MD never again.

Please do NOT advise anyone to stay there. The room was so filthy I spent two hours cleaning and spraying for bugs. The bathroom had burn marks on the sink and light switches. The towels and wash cloths were unusable because they were stained and dingy. I didn't have a broom to sweep the dirty floors. A couple was fighting and yelling call the police. Others were just arguing and yelling. Will never stay again. Please do NOT recommend the Cambridge Inn. They will not help you or refund your money.
Partner
8/10
Excellent
07 Oct 2024
Akim'Bo
Overall decent. Could do better with property maintenance.
But worth the cost. Easy going staff.
Leisure Self
2/10
Poor
07 Oct 2024
YOANNA
It had roaches
Leisure
10/10
Exceptional
04 Oct 2024
Andres
Beautiful place
2/10
Poor
28 Sep 2024
Ryan
This is the worst hotel I have ever been to. The entire place needs to be investigated and shutdown. Mold everywhere. Bugs everywhere. The bed had stains, burn holes, and was hard as a rock. The owners are in complete denial of the state of their hotel.
Leisure Self
6/10
Pleasant
27 Sep 2024
Melissa
We were down for the Ironman and this hotel suited our needs perfectly. Aside from it being quite run down and not overly clean, there were no bugs (bed or otherwise), and it was conveniently located with a wonderful Italian restaurant on the property as well as liquor store. You pay for what you get-this was the cheapest option we could find and we were happy with our stay.
8/10
Excellent
24 Sep 2024
Christian
Went to do an Ironman, it was close to historic Cambridge in car. Great dinning a shops near-by. Love the pizza next to the Hotel.
Leisure Self
2/10
Poor
21 Sep 2024
Amy
This property was absolutely disgusting. It was extremely dirty. It looked like someone peed in the tub & it was never cleaned. The doors & walls were filthy. I was in a non smoking room but cigarette smoke was everywhere. I had to wipe everything down with Clorox wipes just to be able to touch anything. It appears to be transient housing. You need to remove this property. I would give it zero stars if allowed.
Leisure Family
4/10
Poor
06 Aug 2024
Mark
This place was extremely dirty, especially in the bathroom.
Leisure Family
8/10
Excellent
04 Aug 2024
Jack
Extremely friendly staff. Ideal location. Very accommodating towards pet owners.
Pet
10/10
Exceptional
14 Jul 2024
Jason
Everything was perfect
Leisure Self
4/10
Poor
06 Jul 2024
Erik
There were dead roaches in the hallway!!!
Business Self
8/10
Excellent
04 Jul 2024
Mikhail

Good value

Very average hotel, decent size room, good service. Good value for the money.
Partner
2/10
Poor
23 Jun 2024
Verified traveler

BEWARE… Scary!

I was given the wrong keycard for our room number, come to find out that the room was completely out of order and the front desk couldn’t get the door open. He then needed to guess with multiple key cards for other doors that were nearby until he found one that worked. As we were walking back outside of the room we could see someone completely black out drunk on the floor in pour hallway (and he was homeless). As we got to the entrance of the building on day 1 there was throw up on the floor and the next day after it was still there being completely ignored by the cleaning crew. Our shower curtains had mold on the inside of them and the room was only lit u by 3 lamps that needed to be turned on manually. Our bathroom door wouldn’t shut due to the door being slightly bigger then the frame of the door.
Partner
2/10
Poor
10 Jun 2024
Verified traveler

Don't stay here

Dead bugs throughout the room. Stains and hair on the bed. I'm not picky but this room was so gross I turned around and found another hotel. I'm still waiting to learn if I can get a refund. Find any alternative to staying here.
4/10
Poor
05 Jun 2024
Rajesh
Bathrooms, rooms are old and overall property is not well maintained. Wi-Fi was not reliable.
Leisure Family
2/10
Poor
26 May 2024
Robinson
I travel different place and I use different hotel. I never see something like dirty Cucaracha everything is dirty.
6/10
Pleasant
21 May 2024
Kenneth
Large property, exterior remodeled, but interior and large parking lots need work. Convenient liquor store attached.
Leisure Pet
4/10
Poor
10 Mar 2024
Heather
Was suppose to get a king size bed . The room I had was a double bed. Remote don’t work right
Leisure Pet
2/10
Poor
29 Jan 2024
diana
I have a video of the room.. was nasty bed was nasty.. sheet had stains,the matress had holes in it
with sprins sticking out.. in the bathroom it was rust coming from the water faucet..the microwave had mold growing in it..I HAVE VIDEO.. The door to the room had a crack under it i could slide my sandle under it..
Business_and_leisure Partner
10/10
Exceptional
07 Dec 2023
Tonya
Great and Pleasant
Business_and_leisure Self
2/10
Poor
17 Nov 2023
David
What an absolutely disgusting hotel. Dirty and stained bed sheets. Dirty floors. Marijuana being used throughout the entire hotel and you could not escape the smell. Bugs on floors in doorway poor lighting and security risks. Wires hanging out of 1970’s era chair cut my hand.
I can’t even list it all. Save your money and keep driving.
Leisure Family
2/10
Poor
06 Nov 2023
Thomas
Tied for worst hotel experience in 40 years... Shower curtain was covered in mold and mildew - a health hazard! There was a homeless woman apparently living in the halls and stairwell that would not move out of the way for us to use the stair. There was no one at the front desk when checking out between 8 and 9am. And someone had spent the night on the couch in the lobby.

I attempted to contact management through Expedia and received no response.

Avoid this hotel!!!
Business_and_leisure Partner
6/10
Pleasant
13 Oct 2023
Cheri
Desk clerk was very nice. Hallway carpets were dirty, carpet in room was stained, coverlet on bed was stained. Beds were surprisingly comfortable. Bathroom sink finish was pitted, large black mark in tub. We were also unaware that there were unhomed families residing there. Lots of noise in the parking lot late at night. If there had been anywhere else that had available rooms in Cambridge, we would not have booked there.
Leisure Friends
2/10
Poor
01 Oct 2023
yoni
This place is a health hazard, the sheets were dirty, full of hair and bugs. There were cockroaches all over the room and bugs. Nothing worked in the room, not the phones or the TV I wasn’t able to reach anyone who worked at the place I couldn’t sleep at 5 AM. I had enough and went to the front desk. The door was locked And the person who worked that night was sleeping on the couch
Business_and_leisure Friends
6/10
Pleasant
01 Oct 2023
Clyston
You get what you pay for. Basic accommodations. Room had damp smell. Lighting in room is harsh and florescent. Wifi is terrible. I would not recommend unless you are desperate.
Leisure Self
2/10
Poor
18 Sep 2023
Dennis and Gail

Other properties were full, this one was not.

The room seemed clean. The problem was the overall look and feel of the property. Very old property. Probably has had a few owners. No locks on the outside of the main entrance doors. I did not find an elevator. We were there for the Ironman race. While other properties were full, this one had very few occupants. We did not stay a second night, for which we paid, because there was only one vehicle in the parking lot besides us. Although the room was fine, the property did not seem safe. I would never go back. The staff person at the front desk was friendly.
Partner
2/10
Poor
08 Sep 2023
James
Hallway smelled like smoke. Room smelled fine but was noisy and very dirty. Multiple cigarette burns in the sheets that I only noticed after already having slept in them. Crumbs and chips on the floor when I came in. Refrigerator did not work. It was a cheap stay for the night, but next time I’ll probably fork over the extra $50 to stay at the Holiday Inn down the street.
Business_and_leisure Self
2/10
Poor
15 Aug 2023
Brian
Dirty hotel. Very poor condition. Rooms not cleaned well. Please remove this hotel from your list of hotels in the area.
Leisure Family
4/10
Poor
03 Aug 2023
Karen
The police had to break up noise and disruption - need we say more.
Business_and_leisure
4/10
Poor
24 Jul 2023
Lynn
The property is old but it's clear the staff cares about it and keeps it as clean and neat as possible. My complaint is that the other \"guests\" were so loud I had to wear earplugs to block them out. There were arguments, doors slamming continuously, and a baby was crying well into the night with adults who thought the best way to quiet the poor child was to tell the baby to \"shut up\". Also, there was no remote control for the TV in the room.
Business_and_leisure Self
4/10
Poor
19 Jun 2023
Michael

Not very clean

Place was a dump . Very dirty. Ok for just overnight but wouldn’t stay any longer
Partner
4/10
Poor
16 Jun 2023
Andreas
Horrible location, if you like sleeping on plastic covered beds it’s great. Overpriced, dirty sinks, just don’t stay there.
Business Family
6/10
Pleasant
12 Jun 2023
Bryan
What did we like?

It was convenient to Downtown, Shops, Restaurants and easy to get to the Race (Ironman)
The Toilette and Shower where clean. Complementary Soap, Shampoo, Conditioner, Toilet Paper was provided

What didn't we like:

1) as we were a bit (1:30PM) early.
We knew check in was at 2PM, still we tried to see, if we could check in and there was no body to be found, at the reception desk.
We waited for 20min and still no one came. So we left for Lunch to try back later.

2) At first Sight, the Room seemed clean.

We then, checked the Room, while unpacking our luggage, then we noticed, dirty Pillow Sheets with Hair and Stains on it.

The Drawers from the Cupboards, where dirty insight.

All Surface areas, where spotty and had water rings, from previews ??? Hostel Guest ???

The Bathroom Sink Surface, was also spotty and slimy.

The Bath Towels had Stains, where old and paper thin. We couldn't properly dry ourselves.

Solution
We did exchange the Pillow Sheets and also got my Disincentive Wipes out, to clean the surfaces and made it work for our 2 night stay.

The surrounding back Parking Lot was shady, with ppl hanging around, you could tell, they probably do not have a Room there, or maybe they did, as the overall conditions of our Room, made us think that.

NOTE :
We usually do not expect much and are contend with a lot, but when you pay for a Hotel Room, it should be turned around and cleaned after the last Guest.
We did not experience that at all.
Leisure Partner
2/10
Poor
11 Jun 2023
Stefan S.
The place was not that clean the only had the bedspread and one sheet, there was cigarette burns in the bathtub, we stayed there because it was the only place we could find that was convenient to the Iron Man race, they had audacity to charge us $120 extra per night versus the normal rate. We didn’t even stay the third night because he just couldn’t sleep in the bed again I would never come to this place I would not recommend it. I will definitely be looking for some type of compensation.
The guy at the front desk all the very nice every time we needed something it was like pulling teeth
Business_and_leisure Friends
4/10
Poor
23 May 2023
Tania
The room had a horrible smell. No option to set a do not disturb sign on my door but it didn’t matter because in 3 days I was there the room was never cleaned. The sheets and comforter smelled so bad to the point I had to use my clothes to cover myself up. The room doors/walls were so thin I could hear the man next door to me snoring. Do not recommend at all!
Leisure Self
2/10
Poor
21 May 2023
Verified traveler

Yikes

Place was a total disaster. The man working the front desk was very nice, but overall the hotel was a disappointment. Despite being in a non-smoking room (marked as such on the door), the entire room REEKED of cigarette smoke. The toilet didn’t flush, there was no bathroom trash can, no towel rack, and no shower curtain liner (and the shower curtain was not only dirty, but was backwards and not fully on the rings). The floor was linoleum which made for a very loud room, and light poured in from under the door at night. There were holes in both the comforter and the mattress, hair on the bedding, something (poop? Chocolate? Booger?) smeared on the walls, a dead phone line, no wifi, a dead cockroach on the floor, and our smoke alarm beeped from low batteries. When we went to the front desk to ask for new batteries, none were available and we were advised that “since you aren’t smokers, just remove the battery since there is no danger” which I think is illegal?? Overall it was a place to stay, but at what cost. Won’t be returning.
Self
8/10
Excellent
21 May 2023
Robert
It was convenient location clean and friendly staff.
Leisure Partner
10/10
Exceptional
07 May 2023
Romeo
This property was much better than the online reviews. The room was very clean. The bathroom and shower were in good condition. They provided soap and shampoo and even vacuumed and changed our towels while we were out on the second day of the stay. However, there was a broken outer door. The room I stayed in had a musty oder from water leaking from a fridge on to the carpet. These are simple fixes. Good value for the money. I would return with friends.
Leisure Friends
2/10
Poor
07 May 2023
Cherise
This was a filthy place. My shower had hair in it, the floor was littered with hairpins and dust bunnies. There were no blankets for the beds and the bathroom sink was foul. The toilet barely fushed.
Leisure Friends
6/10
Pleasant
07 May 2023
Kevin
The room was clean, but the building common areas were filthy. This is what I would consider a functional hotel…I had no problem staying overnight there but would not bring my family.
Leisure Self
2/10
Poor
26 Dec 2022
Belgheis
I have never been the victim of such false advertising. The condition of this place was something you would see in a Third World country. Department of health should be notified and this property should be taken off of your website. My plan is to get in touch with customer service because I have pictures to prove my experience. The pictures on your website to know justice to the condition of this awful, awful, awful place. I checked my bed for a bed bugs, so worried as I have for my son, and for myself. The smell of smoke is gagging throughout the hallways. Shower curtain is disgusting and falling apart and half hanging. The paint is peeling off the handrails and the doors. They’re terrifying, stains all over the bathrooms near the toilet. The hallways are so disgusting and scary that I would not leave the room without someone if my life depended on it.
Leisure Family
6/10
Pleasant
14 Nov 2022
Marci
The smell was terrible and there were dead bugs all over the bathroom. But the staff was friendly and they even called when I mistakenly left a tablet in the room.
Leisure Family
2/10
Poor
17 Oct 2022
Aaron

Do Not Stay Here

When we arrived the lobby was completely empty. We walked the entirety of the location and there was no one there at all. After about 15 or more minutes of waiting a car pulled up and the front desk person finally showed up.

Without even apologizing or acknowledging that he was absent, he took our reservations. Upset but tired, I took the keys and went to the room. As we arrived to the room, we saw several dead cockroaches right outside of the door.

As soon as we came in, we saw even more cockroaches that were alive crawling throughout the room. Immediately walked out and asked for a refund. Without even arguing he immediately issued the refund, which tells me he must've already known about the issue and was hoping I didn't notice.

Terrible customer service, very dirty location.
Partner

Location & surroundings

Americas Best Value Inn Cambridge
2831 Ocean Gateway, Cambridge, United States

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