Hyatt Regency Chesapeake Bay

10/10

Exceptional

09 Mar 2026

Kerry-Ann

The pools were warm and relaxing

Partner

6/10

Pleasant

08 Mar 2026

Lewis

Food wasn't great

Family_with_children

6/10

Pleasant

02 Mar 2026

Emelita

The spa was relaxing, my room was clean and roomy.

Friends

8/10

Excellent

22 Feb 2026

Pamela

The staff was very nice and helpful. The room was clean but cold. Even though we had the thermostat set to 74, it was still cold. All the amenities were great. It would have been nice if the room beds had been made and if fresh towels had been left in the room. Housekeeping didn't show up until 5:30 pm

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Raymon

Just as one would expect with Hyatt hotel
Great food, pool was really nice

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

tyann

Difficulty with early check-in that was established 2 days before check-in. No room service available because of valentine's day. Had to door dash. Did reach customer service representative named Beverley that was very nice and helpful.

Partner

8/10

Excellent

29 Jan 2026

ALEXANDER

Nice stay, but a little too crowded.

10/10

Exceptional

21 Jan 2026

Sheena

I LOVED IT AS DID MY KIDS!!!!!

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Kelly

Great service, great food and drinks.

Leisure Partner

8/10

Excellent

18 Jan 2026

SABINA

Nice property. Excellent service.

10/10

Exceptional

29 Dec 2025

Catherine

Great rooms, amenities, staff

8/10

Excellent

26 Dec 2025

Janel

Clean room

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Bridgit

So good!!

10/10

Exceptional

25 Dec 2025

Scott P

We were here on Christmas Eve and everything was festive and decorated beautifully!Check in and parking was a breeze. There is so much to do here. The pools, the hot tubs, arcade and a pool table. The gym is also very nice. We had dinner on the property and it was delicious! Next year I think we will stay 2 nights so we can have time to do it all.

Partner

8/10

Excellent

21 Dec 2025

Lamia

The property was marketed as luxury but it's far from it. My headboard was shredded. Bathtub had hair. Heating was inconsistent

Leisure Self

10/10

Exceptional

05 Dec 2025

Drexel

Enjoyed everything about my one night stay. The staff was very hospitable and accommodating. The room was awesome with a very nice view of the surrounding water. Overall, a very positive experience.

10/10

Exceptional

04 Dec 2025

Joseph

Very courteous staff.

Partner

10/10

Exceptional

26 Nov 2025

Janet

Great amenities, excellent spa and service, friendly staff and great food.

Self

8/10

Excellent

24 Nov 2025

Alicia

It was amazing! Wish they had microwave in room!

Partner

8/10

Excellent

22 Nov 2025

Josh

Staff was fantastic, and although it was cooler due to the fall weather, there was still quite a few activities., Especially if you golf. Overall, slightly overpriced for the off-season in Cambridge, but clearly on point for warmer weather.

Leisure Family

10/10

Exceptional

28 Oct 2025

Marvin

The room was spotless. The staff were courteous and helpful. Fantastic hotel!

Leisure Self

10/10

Exceptional

28 Oct 2025

Robert

The facility is lovely and the location and views can't be beat—special thanks to Charles, who was so helpful and gracious, handling our luggage both on arrival and on departure.

Leisure Pet

10/10

Exceptional

26 Oct 2025

Daniel

Pleasant staff, clean accommodations although could benefit from a modern upgrade. Restaurant was knowledgeable and helpful in assisting my wife with accommodating celiac options.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Willie Frank

Very professionally cleaned. Safe.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2025

Dawn

an experience!

10/10

Exceptional

03 Oct 2025

Michele

Hyatt regency is more like a Hyatt place … fewer people working , in room dining is in paper boxes with plastic cutlery , but still regency pricing . But excellent pet policy and everyone so kind to pets

Leisure Pet

10/10

Exceptional

28 Sep 2025

Changhee

Indoor and outdoor pools were very clean and nice

Leisure Family

10/10

Exceptional

18 Sep 2025

Neil

Beautiful place

Business_and_leisure

4/10

Poor

07 Sep 2025

Angela

Had a ground level unit with patio view overlooking a large area for weddings that was covered in litter. Room service for coffee, fruit platter & omelette for $70 in CARDBOARD containers with plastic cutlery. For $500 I expect more. Very very disappointing. Won’t be back.

10/10

Exceptional

04 Sep 2025

Anthony

Great time!

Leisure Partner

4/10

Poor

01 Sep 2025

Timothy

Horrible beds/ pillows could not sleep. Sheets not on bed correctly. Dinner buffet was way overpriced for the low quality of food. Only nice thing was the pools. Would not stay again.

Leisure Family

8/10

Excellent

31 Aug 2025

Kimbra

It was nice to have options for eating without having to drive somewhere. When we checked in Wednesday night, we could use a cart and take our own luggage to our rooms. When we checked out on Sunday, we had to wait for someone to bring a cart to our rooms and of course provide a tip. I reserved 2 rooms, requested 1 microwave. There were 2 microwaves in 1 room. I requested a roll away bed for our 2 year old. 2 roll away beds were sent to the room. If I had been informed that the King Bedroom already had a pullout sofa bed, no roll away bed would have been needed. We returned the roll away bed Thursday morning.

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Aubrey L

Reset getaway

Resort stay was good overall for quick three day getaway. Staff personable and pleasant. Room was clean but curtains were torn and need replacing. Food/wine prices were high and quality of food not reflected in price. Expected better for Hyatt brand. Daily resort fees also exorbitantly high.

Partner

6/10

Pleasant

22 Aug 2025

Juanita

It was ok some thing were shut down that me and my son didn't get to experience

6/10

Pleasant

20 Aug 2025

Michael

Outside amenities / environs stellar. Inside Room (loud toilet, spraying sink), Restaurant (mediocre, blah, very disappointing) and Housekeeping and staff ignoring us.

Leisure Partner

8/10

Excellent

18 Aug 2025

Danielle

Great stay at the Hyatt! Beautiful location and property, staff incredible! Only lost a star because drinks/food a bit overpriced and not 5 star.

Leisure Friends

10/10

Exceptional

17 Aug 2025

Kirk

Very relaxing and everyone was very nice and helpful.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Paul

A great place for a family vacation.

10/10

Exceptional

14 Aug 2025

George

#1 family get away. Kids absolutely love the pool.

Leisure Family

10/10

Exceptional

13 Aug 2025

milo

Everything a family needs for vacation!!! Pool, golf, frisbee golf fishing kayaking and boating. Restaurants on site plus great places in Cambridge to dine

8/10

Excellent

11 Aug 2025

Gant

A Gem by the Bay

Facility is magnificent; very family and child-oriented; good programming for children.

Partner

10/10

Exceptional

10 Aug 2025

Cortney

I absolutely loved this place !! Would highly recommend (:

Leisure Partner

10/10

Exceptional

04 Aug 2025

Amy

Amazing experience! This was our third visit here and it’s just the best spot with the best views—we will keep coming back. The staff could not be more warm and welcoming—everyone is so friendly and helpful. Rooms are super clean and comfortable. Good food and drinks if you don’t want to leave the property, but can drive a short distance for more stores and food options. The water views are just so beautiful. 11/10!

Partner

10/10

Exceptional

04 Aug 2025

Shelley

The young man named Brian was an excellent host. The 1st day I got there my foot slipped off the curb when I was unloading my car and I fractured my foot. Brian attended to me with care. Also, the Hotel should have the young men come and help unload the baggage instead of standing around talking

Family_with_children

10/10

Exceptional

04 Aug 2025

Timothy

nice

8/10

Excellent

24 Jul 2025

Herman

My issue was with the bedding, it was not very comfortable

10/10

Exceptional

23 Jul 2025

Mary

The adult pool was closed for repair one day

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Zina

Excellent place only missing the club room !!!

Leisure Family

10/10

Exceptional

17 Jul 2025

John

Good stay

Beautiful hotel. plenty of things to do at the hotel site.

Partner

2/10

Poor

03 Jul 2025

Verified traveler

Find out what’s happening before you book!

Usually I love this resort. We went while there was a children’s dance competition without knowing it. The entire resort was over run by children out of control. The pools were hard to use as well as the other amenities. The life guards were having a hard time controlling the kids behavior. It’s also a pet friendly hotel and unfortunately there was a dog in the room next to us barking all night. The hotel said they couldn’t do anything about it or move us. We ultimately left in the middle of the night.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

James

The Hyatt is a great stay. Balconies outside need painting. Staff and amenities otherwise are great.

Leisure Family

10/10

Exceptional

15 Jun 2025

Janusz

Amazing!

Stay was very relaxing, as the hotel offers an resort many amenities and very spacious.

Partner

10/10

Exceptional

14 Jun 2025

Harmony

I love this property! It is so pretty, new, has wonderful amenities, and great staff!!

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Howard

Beautiful property…courteous and helpful staff!

6/10

Pleasant

09 Jun 2025

Maura

The property itself is gorgeous. The water views are stunning. The view from my room was fabulous. I stayed there the weekend of the Ironman Triathlon, Eagleman 70.3. Not sure I would stay there for Eagleman again though. The room was very expensive, but I thought I was going to be taken care of during my stay. We were greeted with Ironman flags that I thought were a sign the hotel was aware and looking forward to taking care of our needs. The hotel advertised a shuttle running from the hotel to the race site the morning of the race. This is a HUGE benefit to participants because parking near the race site is extremely difficult. Unfortunately, the shuttle did not run as promised. 40 or so athletes waited from approximately 4:20 a.m. to some time past 5:00 a.m. to board a shuttle. Staff were aware, but seemed to have no ability to help. I ended up running back to my room, grabbing my car key and driving myself and three others to the race. After finding parking, I only had 15 minutes to get set up in transition before it closed. Terribly stressful. Also, my room had a high ceiling. There were multiple visible cob webs where the wall met the ceiling. Last, but not least, the complimentary parking is far from the hotel. The only way to reasonably transport bikes and multiple bags is with the help of a bell hop. The morning I left, they only had one bell hop on staff. Long story short, lovely setting, but don't count on much timely help.

Self

4/10

Poor

08 Jun 2025

Stefan

Pool was closed all evening, menus were limited and portion sizes were small for the expensive prices. Itineraries were given at checking but were falsely advertised as nothing was out or managed as we walked around the resort

Leisure Family

10/10

Exceptional

07 Jun 2025

Juan

This is an excellent destination for a long weekend getaway.

10/10

Exceptional

27 May 2025

andrea

We were truly impressed by the beauty of the resort. While it may be pricey for just one night, it was unquestionably the best choice to celebrate my mother's birthday alongside my brother and his family. The kids had a fantastic time enjoying all the amenities. We will be returning soon without a doubt.

Leisure Family_with_children

4/10

Poor

25 May 2025

Joe

Property is nice and most of the staff were very friendly, but they were not staffed appropriately for start of the season. This impacted offerings and especially service.

As a result, some food offerings were limited to mediocre buffet food and took forever to get things. Poolside food was horrible- paid $12 for an order of fries which is fine, but literally received probably 15 small fries and the chicken in quesadilla was inedible after 10 minutes to order and 20 to be done. Also, did not tell us breakfast was included in rate until we checked out, so we ended up paying for takeout at the window after waiting in line for 15 minutes and hostess was busy clearing tables.

Blue point provision company food was the best meal we had there and the cocktails were very good. Live acoustic was a nice touch in the library in the evenings.

The icing on the cake was when service booked for a jet ski needed to rescheduled the next day and they refused to accommodate even a 30 minute late checkout so our son could shower before we left.

We could have gone anywhere for a long weekend with our young adult kids and we chose to come here and spend a lot of money on property. We have been coming to Cambridge for 10 years now and love the town, the really nice people, and the vibe. Rooms were usually sold out at the Hyatt, so we decided to give it a shot to enjoy the facility, but thanks to poor management, don’t think we’ll be coming back to the Hyatt again.

Leisure Family

10/10

Exceptional

22 May 2025

May

We stayed here for my daughter’s birthday and totally fell in love with the place. We will be back soon! Thank you Hyatt!

Leisure Family

10/10

Exceptional

20 Apr 2025

Alvin

Beautiful property and love movie night.

4/10

Poor

20 Apr 2025

Verified traveler

Cramped!

I booked a room that was listed as “sleeping four,” but the fold out coach was so extremely small, it could only fit one. One family member had to sleep on the floor!

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Mary Jean

A great stay, the property is great, and the staff is wonderful, we would book again.

Leisure Family

10/10

Exceptional

08 Apr 2025

William

Great spot.

10/10

Exceptional

07 Apr 2025

Erika

Perfect place for a quiet retreat. Our family had a wonderful stay.

Leisure Family

8/10

Excellent

01 Apr 2025

Robert

.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2025

Patricia C

Great!!

10/10

Exceptional

17 Mar 2025

Donna

we arrived early and we were checked right in

Leisure Friends

10/10

Exceptional

16 Mar 2025

Evan

Loved the staff , was great and well kept:)

Leisure Family

10/10

Exceptional

16 Mar 2025

rajinder

Quiet and clean

8/10

Excellent

16 Feb 2025

Claudia

Romantic get away

Love staying here. The hot tub is great, love the common areas.

Partner

10/10

Exceptional

16 Feb 2025

Kimberly

My husband and I attended a marriage retreat at the Hyatt Chesapeake this weekend and it was outstanding (the retreat and the hotel :)

The room was large, well appointed and immaculately clean with a beautiful view of the bay. There are many amenities to take advantage of and several eateries on property and near by. My husband who is extremely picky and hard to please when it comes to hotels had absolutely no complaints! In fact, he shared that he would love to return in the future for a longer stay!

Leisure Partner

8/10

Excellent

02 Feb 2025

Verified traveler

Nice relaxing weekend.

The stay was mostly peaceful but a lot of things close because of season. Comfortable bed.

Partner

6/10

Pleasant

15 Jan 2025

Mary

Winter bargain, skip the restaurants.

Fourth stay at this property. Big fun and big money in summer, but it’s a steal in the winter: quiet, with the indoor pool and adult outdoor hot tub still open, and very few guests. Comfortable bed, spacious room, great view. Spa service was still great. Some off-season renovations were happening, so expect a spruce-up in the spring. I enjoy staying here any time of year, but the only thing consistently disappointing has been the restaurant/bar food situation. Pricey and poor. Thought something as simple as a cheese platter would be fine, but it was inedibly bad.

Partner

10/10

Exceptional

11 Jan 2025

judith

Great experience

Great check in and highly personable staff.
Dawn Reed and service staff with luggage transfer were excellent.
Pool area looked amazing.
Mitcherners service and bar food were provided great atmosphere and delicious food.

Friends_and_family Family

4/10

Poor

06 Jan 2025

Tanya

Scam alert! Hidden fees and inedible food

Scam alert! Undisclosed taxes and hidden fees increased our bill by over 13%.

Claims to be a resort, but it's a Chuck E. Cheese. Kids running around behaving badly everywhere, even in the \"Library\" and the billiard room. There's a single hour when the pool is reserved for adults, but it's at 8AM.

Food service was abysmal. Orders were missing key ingredients half the time, and the other half the food was just inedible. Like most guests we had to rely on the Walmart across the street for prepackaged food.

The location is scenic, but I would never stay here again.

Partner

8/10

Excellent

05 Jan 2025

Catherine

Lovely family resort has a few areas to improve

My family loves staying at this resort. The pool continues to be AWESOME. The Chesapeake suite we booked this time was great and we asked to change from a king to 2 queens during our stay and the staff was very accommodating.
Unfortunately the linens and towels weren’t as comfortable as they’d been in the past. It was a bit difficult to sleep with the stiff sheets. The availability of hot water in the room was a bit variable. None of this is terrible but for the price you pay you want it to be better value.
The staff was very kind but they were understaffed for the time of year. We had to wait a very long time for service at the restaurant. Only one was open. We did have a meal comped because we waited so long, which we really appreciated.

Friends_and_family Family

8/10

Excellent

03 Jan 2025

Djuna

Nice location. Friendly staff

10/10

Exceptional

01 Jan 2025

Rita

Great and welcoming staff. They went the extra mile to make us feel welcome and comfortable. Amenities are fantastic. The kids were absolutely enthralled. We all can’t wait to come back.

10/10

Exceptional

30 Dec 2024

Dixie

Lots of activities for kids & adults

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

andrew phillips

Great staff, beautiful property

Leisure Self

10/10

Exceptional

16 Dec 2024

Joan

Attended a wedding off grounds and had overnight stay.. A very rewarding, friendly experience. Highly recommend.

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

Greta

Fabulous

The hotel and grounds are beautiful, with amazing water views. The staff is very accommodating and professional.

Self

8/10

Excellent

15 Dec 2024

Allison

Service was Wonderful, Room Wasn't the Best.

We went for a weekend get away. The place was very nice, though a little dated (we had a torn curtain in our room.) The bedding was awful. I cannot understand why they cannot put a fitted sheet on the mattress and then a flat sheet on top. I was wrestling with the covers all night...it was like they short-sheeted the bed.
The food in both restaurants was fantastic. The service was fabulous.
We enjoyed the infinity pool and the hot tub.
I was disappointed by how little \"beach\" there was, because it looked like more on the resort map.
There was definitely plenty to do there. But, I'm not sure that it was worth what we spent.

Partner

10/10

Exceptional

14 Dec 2024

Marcia

Beautiful setting on the Choptank River.

Leisure Friends

10/10

Exceptional

06 Dec 2024

JUSTICE

Customer service was not too good. Overall good experience, cleanliness and beautiful experience

Leisure Family_with_children

8/10

Excellent

03 Dec 2024

Timothy

This is a a beautiful and enjoyable place to stay. We would have preferred warmer hallways, a firmer bed, and an extra warm blanket.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Gary

Anniversary

Anniversary. Great time. Beautiful property

Partner

10/10

Exceptional

06 Nov 2024

Paul

Best vacation ever!

Leisure Partner

6/10

Pleasant

01 Nov 2024

Natarajan

Quiet and clean
Tooooo expensive compared to services, views and amenities

Business_and_leisure Family

10/10

Exceptional

27 Oct 2024

sharon

Water view.

10/10

Exceptional

20 Oct 2024

DEEPAK

great

10/10

Exceptional

18 Oct 2024

Marquezn

This resort is a must for vacationing, the staff were excellent very attentive and informative in terms of the activities on the property. Also the room was very clean and the view was excellent, my wife and I celebrated our wedding anniversary there nothing but the best. I will be back

Leisure Partner

10/10

Exceptional

15 Oct 2024

gina

We dined at the Waters Edge Grill for dinner and had Milan as our server. He was wonderful and our food was incredibly delicious. The next morning we dined in the same spot for breakfast and Sara was very attentive and helpful. We honestly find most hotel restaurants to be dull and boring with not the best service, but this was certainly not the case here.

Leisure Partner

8/10

Excellent

09 Oct 2024

Melissa

Our room was nice and appeared clean. The facility was well kept but could use updating. The food options were disappointing for a resort hotel. The small towns in the area were great for short day trips - shopping, restaurants, wineries etc.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Mary

The hotel was very clean and smells relly good. I like that they have a microwave available for guests to use.

Leisure Family_with_children

6/10

Pleasant

04 Oct 2024

Richard

The hotel was overpriced for the amenities. The room was average at best. The carpet was worn and torn in one area. The bathroom toilet needs caulk around the base. They definitely need to upgrade if they are going to charge $500.00plus a night.

The Waters Edge Restaurant was simply average.

Leisure Family

10/10

Exceptional

30 Sep 2024

John

Very relaxing with so much to do!

Leisure Family

6/10

Pleasant

20 Sep 2024

Eleanor

Not as kid friendly as ideal

This stay was not as nice as I had hoped. We traveled with our two young kids at the end of August. The biggest issue was that the outdoor pools do not have a shallow area or baby pool for kids to safely stand. There is a ledge around the edge of the 4 ft deep big pool where kids can stand, but an adult needs to basically hold them at all times. This would be okay (not ideal), but the water was a little cold to stand chest deep for long periods of time to hold them back from falling all the way in. The water was too cold to want to go down the waterslide. This made the whole point of the hotel with children not very relaxing.

The hotel also felt understaffed in all areas. For example, at checkin, we waited in a line with four other parties in front of us. The hot tub had at least a dozen empty cups around the edge, making even finding a place to sit feel a little dirty. The Blue Point restaurant was also noticeably understaffed. The reception desk only picked up once over three attempts to call with separate requests.

Lastly, I booked a room with breakfast included. At the restaurant, I was handed an a la cart menu and asked the server to clarify what I had already paid for upon booking. His response was “I have no idea what you booked.”

The experience made me choose to not book a Hyatt for another upcoming stay. I am sad to write this review, but for the cost of this hotel and the Hyatt name, I expected a little more.

The s’mores at the fire, though, were lovely.

Friends_and_family Family

10/10

Exceptional

19 Sep 2024

Natalie

Easy check in and check out! Would like more than one towel at the pool but had a really nice time. The staff was friendly and professional.

Leisure Family