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Residence Inn Cherating

Kuantan and Pahang · Malaysia

Lot 826, Mukim Sg. KarangView location

7.4/10Very good363 Reviews
Cleanliness6.8/106.8
Service7.6/107.6
Comfort7.4/107.4
Condition7.0/107.0
Location6.0/106.0
Neighborhood7.0/107.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Cherating

Set in a prime location of Cherating, Residence Inn Cherating puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience.

Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service, private check in/check out are just some of the facilities on offer. Television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens can be found in selected guestrooms.

To enhance guests' stay, the hotel offers recreational facilities such as boats, canoe, dart board, wind surfing, snorkeling. Convenience and comfort makes Residence Inn Cherating the perfect choice for your stay in Cherating.

Read more about this hotelShow less

Located in Cherating, Sunday Kuantan Near Cherating Beach Formerly Residence Inn is near the beach, a 5-minute walk from Balok Beach and 10 minutes by foot from Limbong Art. This hotel is 0.6 mi (0.9 km) from Cherating River and 0.9 mi (1.5 km) from Cherating Beach.

Make yourself at home in one of the 138 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 38.00 for adults and MYR 22.00 for children
    • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
    • Late check-out fee: MYR 130.00
    • Rollaway bed fee: MYR 90.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

Balok Beach 0.4 km / 0.3 mi
Limbong Art 0.9 km / 0.5 mi
Pantai Cherating Surf School 0.9 km / 0.5 mi
Cherating River 0.9 km / 0.6 mi
Cherating Beach 1.5 km / 0.9 mi
Pantai Cherating 5.2 km / 3.2 mi
Night Market 5.9 km / 3.7 mi
Mak Lagam 6.7 km / 4.1 mi
Bukit Geliga Besar 9.2 km / 5.7 mi
Bukit Geliga Ch' Akob 13.7 km / 8.5 mi
Central Point Kemaman Mall 15.1 km / 9.4 mi
Sultan Ahmad Mosque 15.4 km / 9.6 mi
Bukit Pasir Halus 17.7 km / 11 mi
Bukit Cerung Kelubi 19.8 km / 12.3 mi
Natural Batik Factory 23.6 km / 14.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
Show 17 more facilities & services
  • Hotel safe
  • Lift access
  • GardenExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Café
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE DELUXE ONE BEDTRIPLE • DELUXE ONE BEDTPL.1B-DX

    Photos are not available for this room type.

    Residence Inn Cherating

    TRIPLE DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Residence Inn Cherating

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Cherating

7.4
Very good
363 Reviews
Cleanliness
6.8 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
7.0 /10
Location
6.0 /10
Neighborhood
7.0 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
02 Jun 2026
Cherie
Good
Family_with_children
4/10
Poor
25 Oct 2021
Verified traveler

Disappointed ☹️

✅ the pool
❌ the room is smelly, no one come to clean the room or at least collect the rubbish.
❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it.
❌overpriced with below average services and room conditions.
Friends_and_family Family
6/10
Pleasant
02 Apr 2021
Goh

Facepalm

The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Business
4/10
Poor
17 Jan 2021
Izaha

Menyedihkan

1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun.

2) Bilik kotor berdebu..

3) kettle pon dah berkarat heating coil.

4) Xberbaloi dgn harga
Friends_and_family Family
8/10
Excellent
05 Jan 2021
Danial Sharif

Worth it!

Awesome
Friends_and_family Friends
8/10
Excellent
25 Sep 2020
Fae
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Leisure Family_with_children
6/10
Pleasant
08 Aug 2020
Badrul
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Leisure Family_with_children
10/10
Exceptional
22 Mar 2020
Guest
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Business_and_leisure Family
8/10
Excellent
19 Mar 2020
Nur Aini Mastura

2 family vacation

Spacious even with extra bed in it. We stayed in the standard connecting room.
Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Friends_and_family Family
8/10
Excellent
19 Mar 2020
Azah

Family Short Vacay

Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Friends_and_family Family
8/10
Excellent
17 Feb 2020
Verified traveler
The swimming pool
Business Family
4/10
Poor
01 Nov 2019
HF
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Business_and_leisure Family_with_children
6/10
Pleasant
28 Oct 2019
Sarah
Dirty room.. Dust everywhere.
Leisure Family_with_children
8/10
Excellent
14 Sep 2019
Verified traveler
biashe biashe je
2/10
Poor
18 Aug 2019
Siti
The room is full of dust (table, desk, tv and floor). The room was not packed when we checked in. The kettle is also dusty and rusty. The clogged bathroom caused water to stagnate while we were bathing.
on our second, we asked for a packed room and a stained-glass bathroom. but unfortunately when we returned to the room at night, the room was still in the same condition, unpacked. during my check-in I had a cold due to dust allergy.
Leisure Friends
4/10
Poor
18 Aug 2019
Suhaini
toilet in the guest room not cleaned properly. guest tolet at basement (near lobby area) was also very dirty & not maintained. selection of buffet breakfast not very variety.
Family
4/10
Poor
20 Jun 2019
Wei Han

Bad experience during vacation with family

This is bad experience especially with Family for holiday!

I am being charged almost closed to \"double\" by booking via hotels.com by comparing to the checked in day rate.

The hotel room basically with old furniture and smelly and totally different from the photo posted in Hotels.com website.
I supposed stay in the non-smoking room but my daughter found the cigarate waste in the drawer and found the expired food in the refrigerator!

I booked the hotel for 2 days and I checked out on the next day and book another day hotel in Kuantan.
Family
4/10
Poor
08 Jun 2019
Verified traveler
The furniture is in a run-down condition/old and the room had musty smell when we entered. We believe it can be improved.
Friends_and_family Family
6/10
Pleasant
22 May 2019
Verified traveler
No clean and telephone does not work well, closet smell bad and dirty, one of the sheets were dirty.
Leisure Friends
8/10
Excellent
21 May 2019
Syabana
We have to call for the room service a few times to clean the room. By right, it's hotel responsibility to clean every morning despite our reminder.
Family
4/10
Poor
19 May 2019
Verified traveler
Liked the pool view room and it was quite spacious . Swimming pool was clean and facilities was ok.
A very beautiful beach just in 5 min walking distance
And there are many things need to be taken care here ; especially room cleanliness, room and balcony was very dirty and the floors were sticky and we had to ask the housekeeping to clean it for us and that guy used the same dirty water to mop the whole room and it was damn smelly .
Toilet wasn’t that clean too as there’s a lot of stains on the floor, plus the aircond was not cooling at all, we had to call the maintenance and they repaired it while we were in the room , I think all this need to be checked and cleaned before guests arrive. I really hope the management will look into this matter .
Leisure Friends
8/10
Excellent
14 May 2019
Tomoco
I prefer a little more cleaning up room and shower room. Because of the season, inside room and shower room are humidity.
staffs are really kind.
Friends_and_family Family_with_children
8/10
Excellent
06 May 2019
Verified traveler
parking facilities do not give priority to the customers overnight.
Leisure Friends
4/10
Poor
06 May 2019
Verified traveler
Very basic property nothing special. Overall below average experience.
Leisure Family_with_children
8/10
Excellent
05 May 2019
KYntCttge
Overall ok..cume toilet shower asyik tersumbat
Leisure Friends
8/10
Excellent
28 Apr 2019
Verified traveler
It was quite far from the beach for my liking but the hotel was good and comfortable.
Leisure Family
10/10
Exceptional
21 Apr 2019
Emt
Bersih,selesa tapi sejadah xde dlm bilik
Business_and_leisure Family
10/10
Exceptional
19 Apr 2019
Mahani
very clean,staff also very helpful,pool side need more improvement,breakfast so tasted
Leisure Partner
8/10
Excellent
06 Apr 2019
Asmizan
The second day i stay at the other room, the toilet curtain was in stain & smelly.
Business_and_leisure Partner
8/10
Excellent
03 Apr 2019
hawa
The room is very good. Breakfast tasty. Room is clean.
10/10
Exceptional
02 Apr 2019
Mohd Zukri

Worth to put up your night.

A nice, enjoyable and comfortable place to stay, nice breakfast provided. Staff were friendly and welcoming. Plan to be there again with family in near future.
Family
10/10
Exceptional
02 Apr 2019
Verified traveler
Everything is good
Friends_and_family Family
8/10
Excellent
01 Apr 2019
SAZA
The food was good.
Leisure Family
4/10
Poor
01 Apr 2019
Verified traveler
Requested for connecting room.... but my booking were mix-tub... the hotel front office said the booking came to them separately and they did not know that I have made 2 rooms request...

Arrived at the hotel 3:45pm... room not ready... ask us to came back in halve and hour and promised to call once rooms are ready..

No one call... came back by ourselves... about 6pm... did not get connecting room... only manage to have 2 room next to each other...

Having some difficulties because of our kids next door, in and out of the room to get to each other....

First came in to the room... without drinking water... asking for toilet rolled did not delivered...

Asking for extra bed... called 3 times from afternoon after check-in... House keeping only managed to deliver to the room at 12:30am... ???

checked out.... credit card machine did not work... have to pay cash...

This is first and last....
Thank you very much...
Friends_and_family Family_with_children
6/10
Pleasant
31 Mar 2019
Verified traveler
Property is old and under maintain, however the staffs are very friendly and professional. I like the staffs, they served from their heart!
Friends_and_family Family
8/10
Excellent
31 Mar 2019
Verified traveler
Service Good cuma perlu baiki dr segi ketersediaan bilik. Check in kol 3 tapi dapat bilik pukul 4 lebih.
6/10
Pleasant
30 Mar 2019
Verified traveler
The carpet is dusty, the room is smelly, toilet cover is broken
Leisure Family
8/10
Excellent
29 Mar 2019
Verified traveler
Good as it is. Keep the good image up
Business_and_leisure Family_with_children
2/10
Poor
29 Mar 2019
MIMI
We stayed at room 213 (quad room). Only 2 towel provided, more towel, youll be charge RM5/each. The reading lamp has no bulb (funny eh), my son killed a cockroach in the bathroom, plug for water heater nearly detach from wall (afraid to use), tv channel not so clear (i think satellite tv channel should be clear), cracked plain wall without any picture hanging (not as good as in promotion picture)..
Leisure Family_with_children
10/10
Exceptional
27 Mar 2019
Verified traveler
Very comfortable
Leisure Family_with_children
8/10
Excellent
27 Mar 2019
MOHD
old school style
6/10
Pleasant
10 Feb 2019
Verified traveler
Only one card per room which is not convenient for guest
Friends_and_family Family_with_children
4/10
Poor
25 Dec 2018
anonymous
The beach is 5 min walk. food was below average. service is very slow. we have to wait until 5.30pm for check in due to rooms not ready.
4/10
Poor
23 Dec 2018
Zuraidi
The hotel room is running down and the toilet floor & toilet bowl are dirty. We have to call the housekeeping to clean it up.
8/10
Excellent
18 Dec 2018
Verified traveler
Room is clean
4/10
Poor
12 Dec 2018
JS
Basic mid range hotel. I had a particularly bad experience as I waited a few hours and had to make several calls before given the keys to change room (the first one we got had a damaged bathroom door that got stuck all the time). There was a dead cockroach in the next room we got. The pool was crowded because of the school holidays, wish there was a separate section for adults only.
8/10
Excellent
11 Dec 2018
Imran
It was comfortable
6/10
Pleasant
03 Dec 2018
Veerannan
Good
Family
8/10
Excellent
28 Nov 2018
Verified traveler
Every time shower the bathroom gets flooded both our room and our children’s room. It takes a long time for the water to drain before the next person can use the bathroom.
8/10
Excellent
28 Nov 2018
Edie
room is nice and clean..pool is ok..
Family
4/10
Poor
14 Nov 2018
Michael

Smelly room.

The room is smelly.
Partner
2/10
Poor
10 Nov 2018
Verified traveler
1. No available room during check-in at 6pm
2. Shortage housekeeping staff
3. No manager on duty during the incident
4. Slow repose from staff
8/10
Excellent
05 Nov 2018
jim
close to the beach. nice staff. clean. comfy. nice. close to the wave.
8/10
Excellent
03 Nov 2018
Snsoleha
Nice hotel, a bit slow check-in time, nice view, room also nice facing the pool..old furniture but still look great
4/10
Poor
28 Oct 2018
DrNoor
It was a bit frustrated with the cleanliness of the room. The rooms’ makeup for second day stayed were really not so good.
8/10
Excellent
29 Sep 2018
Verified traveler

nice

i have nothing to complain. hotel staff is friendly. nice receptionist. thank yoi
6/10
Pleasant
11 Sep 2018
Sumaiyah
The suite was great...but makeup room service was not done on daily basis. However, the deluxe room was bit smelly and no spoon provided for guests to make coffee....
6/10
Pleasant
12 Aug 2018
Nana
My kids like swimming pool,bfast need to upgrade, aircond need to service
8/10
Excellent
09 Aug 2018
Zulkifli

Comfortable hotel near the beach

You can feel the tranquility, the hospitality of the village folks and very near to the beach.
10/10
Exceptional
08 Aug 2018
Verified traveler
We had a very pleasent stay at residence inn. We enjoyed the swimming pool, had one meal at the restaurant and used the laundry service. Everything was perfect. There was a small pb of reservation for fireflies but we coyld join even if the booking wasn't registered. To book tours and get reliable informations on buses/ ferries, the bestis Dinbadger in town.
10/10
Exceptional
08 Aug 2018
Verified traveler
Near to the beach..calm n relax.wil recommend to my friends
8/10
Excellent
04 Aug 2018
J

Good if you just want a place to sleep at night.

It’s not a beachfront hotel. But it’s relaticely comfortable. The rooms look renovated. But it’s as no frills as it can get. Beach access is 5 minutes away.
8/10
Excellent
04 Aug 2018
Verified traveler
Good
Family
8/10
Excellent
02 Aug 2018
HafiZ
away from the beach
6/10
Pleasant
30 Jul 2018
Tan
Nice location as the hotel is very near to Cherating Beach. The staffs are very friendly and helpful.
6/10
Pleasant
29 Jul 2018
Verified traveler

Room Cleanness

- It is a non smoking room, but bed sheets with strong smoking smell.
- Toilet was horrible and i need to call the front desk to clean it after check in.
- The air conditioning in room blow out some bad smell and i believe partially because of the carpet. I need to open the glass door whole night to have some fresh air in the room.
8/10
Excellent
23 Jul 2018
Nurul

Nice pool view

Nice pool view but old furniture..spacious room, comfort bed, no carpet..a bit far from beach..
8/10
Excellent
26 Jun 2018
Verified traveler
The breakfast is very good with plenty of choice. The room is confortable.
10/10
Exceptional
26 Jun 2018
rulez

Perfect short vacation

My kids lovethe pool. However pool short of towel..
2/10
Poor
25 Jun 2018
laine
Very dirty, outdated hotel. Photos that are listed must be from 20+ years ago, because the hotel did not look anything like the photos we saw.
Family
2/10
Poor
24 Jun 2018
Her King

Not A Pleasant Stay

When first step in the room, you will find the room is run down. Old furniture, old bed, it didn't look like 3 stars hotel. The room condition is bad but at least please keep the room clean. Musty smell in the bathroom and it didn't clean up well, feel very uncomfortable when using the bathroom.

The water in the swimming pool is dirty. It is not clear. Overall, it is not a pleasant stay.
Family
4/10
Poor
22 Jun 2018
jainal

Cleanliness not up to marks

Need an improvement surrounding and inner room. Dirty and look like no one maintains the building
6/10
Pleasant
21 Jun 2018
yvonne

The beach not attached to hotel.

Hotel room not so clean. We need walk out from hotel around 10 minutes then only can reach the beach.
4/10
Poor
21 Jun 2018
Lee

Bad experience

Overall is a disappointment. Dirty & smelly room. Breakfast so so. Dirty swimming pools. Sorry to say that I just want to get out of there the moment I stepped into the room!
8/10
Excellent
21 Jun 2018
shafiq

Strategic location

Hotel yg selesa,cuma ada beberapa perkara yg perlu dibaiki
-Wifi rosak
-Bilik air agak kotor tapi tidak teruk
-Balkoni jugak kotor sedikit
Yg lain semua ok saya sangat berpuas hati
8/10
Excellent
18 Jun 2018
asmak

just nice

late arrival, quick check ins.. nice comfortable room facing the pool. all ok except hot water not really hot as supposed to.
4/10
Poor
18 Jun 2018
Rama

Smiley staff.

The staffs are good but unfortunately the room smelly especially the carpet. The hotel not really near to beach. Need to come out from hotel and walk for 5 min. They only provide 2 towels for room with 3 guests.
Their swimming pool really good. My young kids 2 and 5 years old really enjoyed.
10/10
Exceptional
16 Jun 2018
Verified traveler

Oh wifi

wifi facility is less user friendly
Partner
10/10
Exceptional
19 May 2018
Verified traveler
Nice. Excellent. Beautiful. Terbaik. Will repeat again. Nearby beach. Easy access to outside restaurant & shop.
8/10
Excellent
15 May 2018
Verified traveler

Clean & comfort room

I would like to go again after this. Moreover if the rate have discounts haha
8/10
Excellent
06 May 2018
Hazilin Bin
Nice place to stay but beach is a bit far from hotel.
Partner
8/10
Excellent
02 May 2018
ina

Nice and interesting hotel

Bilik mngadap kolam....anak2 suka...kolam sesuai dengan kanak2..tp klau ada penjaga lg baik coz jakuzi terletak dilaluan ianya dalam...semuanya yg lain ok...dkat dengan pantai...
6/10
Pleasant
29 Apr 2018
Arif

Billing

Everthing just fine here. My concern is, I need a bill or receipt to proceed with claim process . Kindly advice
8/10
Excellent
09 Apr 2018
Ruhaiyu

Residence Inn Best

can variety more food for breakfast. we love to stay in this hotel.staff very friendly and helpful. thinking to be there again in the next trip.
Family
10/10
Exceptional
03 Apr 2018
mohd wafi

Staff friendly and cooperative

I enjoyed staying here with my 3 YO daughter and handicapped wife.
8/10
Excellent
31 Mar 2018
Verified traveler

Nice hotel

Nice hotel. Clean n friendly staff. Quite surroundings and not much choices for dining’s
10/10
Exceptional
30 Mar 2018
Verified traveler

nice hotel close to the beach,a 10minute walk

a good hotel with all the facilities..will come again next time with family..
6/10
Pleasant
29 Mar 2018
Kamarutzaman

Strategic hotel to the beach and easy to find rest

Friendly staff and help full easy to find food. Near to the beach.
10/10
Exceptional
26 Mar 2018
Nurul syafiqah

Nice room

It was beyond my expectation, it was great! We all love the stay.
Family
6/10
Pleasant
25 Mar 2018
Salleh

The room is very comfortable.

It took us for about 45 minutes just to check in as our room was not available. As we have been driving for more than 5 hours, it was a very tiring and unpleasant experiencs. Hope to be stepped up for the sake of the hotel customers. TQVM.
8/10
Excellent
25 Mar 2018
BAHAR

My room near pool. Easy for my kids. I

Overall. Great. this is my second time stay at this hotel.
6/10
Pleasant
22 Mar 2018
enn
I stayed in a room with 2 queen bed . It mean more than 2 person but i only got 2 towel. I need to pay for xtra towel.
4/10
Poor
22 Mar 2018
fariza

Bad experience

My room was black-out starting at 5.30pm and i was given a new room 5 minutes before 8.00pm. It was dark. I'm all wet as I was just got back from the pool. I have to wait another 15 minutes to get the housekeeping to send towels at the new room that is after i made two calls. Me and my kids were bitten by mosqitoes. No beach access (I didn't realize when booking). Foods were not tasty and not a lot of choices. Bed is not comfy (I can feel the mattress spring). Wifi can't be connected. But the staffs are friendly.
Family
8/10
Excellent
21 Mar 2018
CikMi

Nice Hotel

Very helpful staffs. Fast check-in/check-out. Separate swimming pool for kids and adult. Have volleyball field. 5 mins walk to beach. Many places to eat.
8/10
Excellent
05 Mar 2018
laili

nice room n very close to the pool

very good price for a family stay with comfortable room condition just wifi password is not enough.
6/10
Pleasant
04 Mar 2018
Ahmad

Nice hotel with swimming pools

Hotel is nice (like newly renovated).
Great swimming pool for adult & kids (separate).
Only downside is you need to walk about 5min to go to the beach (outside hotel area).
8/10
Excellent
20 Feb 2018
Lynn

Great Stay

I'm staying in deluxe room with 2 queen bed. The room interior was a bit old but ok. Bed blanket pillow were very comfort.The pool for adults & kids was great. I had a good time with my family.
Family
6/10
Pleasant
22 Jan 2018
lim
It's close to the beach and value for money. 1 of the rooms, the condition was quite old and smell moldy. The other was renovated.
6/10
Pleasant
02 Jan 2018
Verified traveler

Satisfactory Stay

The hotel is satisfactory. Location is near to beach and eateries. But the interior of the hotel room needs refurbishment - furnitures are old, bathroom has wet and moldy smell. Air-cond can't be controlled and the next morning it stopped functioning and there was water dripping from the air-cond unit. It certainly needs fixing. However, the exterior of the hotel is pleasant looking as it was newly painted.
Family
8/10
Excellent
25 Dec 2017
cik mong

nice

nice room,i got the room in front the pool,very calm place

Location & surroundings

Residence Inn Cherating
Lot 826, Mukim Sg. Karang, Cherating, Malaysia

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Residence Inn Cherating

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