Name: JW Marriott Hotel Kolkata
Address: 4A, J.B.S. Haldane Avenue, Kolkata, 700105, IN

10/10

Exceptional

25 Jun 2026

Sharita

We recently stayed at JW Marriott Kolkata to celebrate my husband’s birthday, and it was one of the most amazing and comfortable hotel stays we’ve ever had.

From the moment we arrived, everything was exceptional. The hotel was spotlessly clean, the food was absolutely delicious, and the housekeeping team was friendly, professional, and attentive to every detail.

A very special mention goes to Shreya from Guest Relations. She went above and beyond to ensure all our needs were taken care of throughout our stay. She truly is comfortable and memorable ensuring every personal request was handled with genuine care and professionalism. We’d also like to sincerely thank Atoshi from Guest Relations, who looked after us with such warmth and kindness that which made I feel very cared for.

Shreya and Atoshi delivered the kind of luxurious, five-star hospitality that makes JW Marriott stand out. Their dedication, attention to detail, and genuine care made our celebration even more special.

A heartfelt thank you to the entire team at JW Marriott Kolkata for making my husband’s birthday so memorable. We can’t wait to return and create many more happy memories with you.

See you again soon!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Sudeep

Awesome hotel with wonderful staff and amazing amenities.

Self

2/10

Poor

29 May 2026

Sumegha

Frondesk and restaurant people are super judgemental. You will only greeted if you are dressed as per their standard. Special attention is given to foreigners while indians are generally disregarded and disrespected. House cleaning were super nice but ladies opening the gate are super judgemental about you and your looks. I would never recommend anyone to stay there. Also loud music till 2 or 3 am is very common. You just can’t sleep after an exhausting day because dj is continuously playing music .

Partner

10/10

Exceptional

21 May 2026

Sukhjit

I recently stayed at the JW Marriott Hotel Kolkata during my business trip to India, and it was one of the best hotel experiences I’ve ever had.

I travel a lot for work and rarely write reviews, but the staff at this property truly deserve appreciation. From the moment I walked in, I was greeted with such a warm welcome. The check-in process felt like a first-class experience.

A special thank you to Sayani from the front office, who made me feel so comfortable after a long and exhausting day of meetings. I was extremely tired, but the way she planned my evening completely changed my day. I was able to relax, recharge, and return feeling full of energy again.

She arranged a foot massage and a relaxing spa treatment for me, and it turned out to be one of the best spa experiences I’ve had. Preeti at the spa was also wonderful and made the experience even more special.

The hospitality, care, and professionalism of the entire team were outstanding. Thank you to everyone at JW Marriott Kolkata for making my stay so memorable.

Self

10/10

Exceptional

16 May 2026

Anirban

Very nice and spacious rooms, with all facilities. Had a wonderful stay

10/10

Exceptional

15 May 2026

Sarwar

Excellant stay

Partner

8/10

Excellent

08 May 2026

Anirban

I booked for a Dinner inclusive room, however could not avail as I reached at 10:40pm and its only valid till 10:30pm. These terms and conditions should be mentioned upfront. Secondly, the all day dining option is only available till 11pm, that too in a 5 star hotel. I have never seen anything like this ever.

Self

10/10

Exceptional

29 Apr 2026

Sharita

My family and I stayed at JW Marriott Kolkata last weekend. We had the most luxurious stay. The staff were extremely friendly and welcoming. The rooms were very clean and comfortable. But the food was the highlight for us … it was simply divine. Big thanks to Arvind Singh (operations manager at JW Kitchen) for organising the restaurant so incredibly well. Excellent quality food and amazing service! Huge shoutout and gratitude Souvik and Bishal for serving us with the utmost hospitality and care. Souvik really went over and beyond to make us feel welcome and help us find preparations suitable to our pure veg dietary requirements. Souvik really excelled in his service. Thank you Souvik! Also thanks to Shreya at guest relations for her friendly and smooth checkin. I really appreciated her hospitality alot. We will certainly be back and encourage all travellers with young families to stay at JW Marriott Kolkata where you get the most wonderful 5 star stay!

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Tushar

Great

10/10

Exceptional

22 Feb 2026

Abinash

The staff was courteous. The

6/10

Pleasant

15 Feb 2026

Francesca

Pillows were horrible to sleep on. Noise from the next door room kept me from sleeping, when I complained about it at 2am to the front desk the noise stopped! Also, in the shower the next morning I slipped, lucky I am still young enough to get up, however there's no phone for emergency in the bathroom. I did hurt myself, I will add.i don't think I will be staying here again.unfortunately.

Self

10/10

Exceptional

28 Jan 2026

Richard

Attentive staff were everywhere, service was excellent, food wonderful, room very good….an all round great experience…..thoroughly recommend this hotel.

Partner

10/10

Exceptional

22 Jan 2026

Debabrata

Yes

Leisure

10/10

Exceptional

11 Jan 2026

Sachin

Amazing hotel, breakfast was lovely, staff are friendly, spa treatments were excellent only thing I would improve is the pool which should be heated. Thanks for a great stay x

10/10

Exceptional

08 Jan 2026

Juliana

Chnmoy did great job in room cleaning. Reception and restaurant staff were amazing. Chef did up delicious glass noodles twice. Thank you

Business

10/10

Exceptional

07 Jan 2026

Soumen

Bathrooms are very nice, comfortable beds and very professional staff

10/10

Exceptional

29 Dec 2025

jaideep

My stay was nice. Hotel staff was very cooperative

Self

10/10

Exceptional

03 Dec 2025

Gordon

Great hotel. From the moment we arrived to check out, the staff were top rate - every single person encountered was pleasant, smiley, not just willing, but wanting, to help make the stay better. Could not ask for more.
We booked an exec room and was on the 20th floor. Amazing views. Big room, really comfortable bed, big bathroom, top quality amenities. There's a great coffee shop on the ground floor, as well as the buffet breakfast area. Nightclub in the basement but that did not affect us. Great pool and fitness area.
An absolutely fabulous stay and what a great place Kolkata is. Thank you

Leisure Partner

10/10

Exceptional

30 Nov 2025

Ritaban

I only wish I got a little upper floors. But the hotel is immaculate. Will definitely stay again !!

Business_and_leisure Self

8/10

Excellent

09 Nov 2025

Michael

Great but couldnt control the aircon, it was either on and cold or off

Business Self

10/10

Exceptional

06 Nov 2025

David

Top notch across the board

Business

8/10

Excellent

05 Nov 2025

Ajay

Overall a great experience. Highly recommended.

Leisure Friends

10/10

Exceptional

27 Oct 2025

VINOD KUMAR

Everything was perfect. Great staff great atmosphere and great overall experience!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Varadachari S.

Overall, it was a great stay. The staff were friendly and welcoming.

Business

10/10

Exceptional

10 Oct 2025

Ravi

There isn’t much negative things to say about this hotel if any. 5* isn’t enough, needs to be more.

Great location, lovely staff, great food, the the room is of the highest quality. I can not recommend this hotel for your stay more. The spa is also great, gym was perfect with Subhojit providing great PT. Everything about the room is perfect, be it the amenities, the bed, the shower. It all just works perfect.

Self

10/10

Exceptional

07 Oct 2025

Ratul

Kulsum was the best from the moment we stepped in, and her friendly welcoming persona, was embodied by all at JW from our hostess at the Top notch Asian restaurant to the Gym instructor….awesome stay, wish i could go back

Family

8/10

Excellent

03 Oct 2025

sudipto

**Pros:**
- Spotless property with excellent housekeeping; staff are constantly attentive.
- Beautiful rooms with comfortable beds, spacious bathrooms, and great views.
- Food quality is excellent across the property.
- Manager Aman was exceptionally helpful, resolving challenges quickly and professionally.

**Cons:**
- Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests.
- Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving.
- I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard.
- Service focused more on quickly clearing plates rather than offering refills like coffee or tea.

**Overall:**
Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5

Self

10/10

Exceptional

14 Apr 2025

Monica

I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent.

Business Partner

10/10

Exceptional

13 Feb 2025

Chantel

Amazing experience! Amazing service, food and accommodations. So happy we could stay here.

Leisure

10/10

Exceptional

31 Jan 2025

Sanjay

Na

8/10

Excellent

29 Jan 2025

Sanghamitra

It is well maintained property. House-keeping staff were good and hardworking. Staff in the breakfast area are mostly ok, found a staff (Marina) was terrible. She was rude, unprofessional and disrespectful on multiple occasions. She ruined my experience of having a leisurely breakfast with family. No action was taken even lodging a formal complaint.

Business_and_leisure Family

10/10

Exceptional

27 Jan 2025

Somali

Very nice stay and service!

Leisure Family

10/10

Exceptional

18 Jan 2025

Bishnu

Friendly staff and excellent hospitality. Spacious bedroom, wonderful dining area and other amenities made our stay very enjoyable.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Mikhail O

One of the best experiences I have ever had at a hotel. Everything was impeccable. The staff were amazing. The food options and drinks were both plentiful and reasonably priced for a 5 star hotel. Executive lounge was a treat. You are treated like royalty here. JW Marriott in Kolkata is perfection. I hope they don’t change and would be more than happy to return here.

Friends_and_family Friends

4/10

Poor

11 Jan 2025

Soumya

Mosquitoes, slow service before I raised issues. Slow service in restaurants for the price

10/10

Exceptional

03 Jan 2025

Sudip

The staff is what makes this hotel home away from home. Starting with the welcome drink, my wife’s birthday cake, and final day gifts reflect the soft touch of the Indian culture and hospitality is a class by itself.
Special shout out to Sukanta and 16th. Floor manager for the extra care with room service. Laundry was always on time. The concierge service was superb as well with my unique needs of scanning documents and even medicine. The security staff came to know us and always smiling when we returned to the hotel from our local trips.
Shout out to the entire team at JW. No wonder it’s considered a top hotel in Kolkata!

2/10

Poor

30 Dec 2024

Bivha

The staff couldn’t get their act together it looks more like a disco club than a high-end hotel

10/10

Exceptional

21 Dec 2024

Martin

Large clean rooms with good HVAC system. Great staff that are warm and go out of their way to ensure your stay is comfortable. This was my second stay and its now my favorite hotel in India (I'm a frequent business traveler in India, Asia & ME) Breakfast and buffet selections are very good. Try this hotel on your next visit!

Business Self

8/10

Excellent

20 Nov 2024

Todd

Great stay

10/10

Exceptional

11 Nov 2024

ceresaya

Everything was good

Leisure Friends

10/10

Exceptional

08 Nov 2024

Dhrubajyoti

Most of the emloyees those we had interacted with were friendly and modest.

Leisure Family

10/10

Exceptional

03 Nov 2024

TANZEEM

Nice business hotel

Partner

6/10

Pleasant

17 Oct 2024

Goutam

Foods are very hot. Their conversion rate from dollar to rupee is very bad. Staffs are very casual.

Leisure Self

10/10

Exceptional

08 Oct 2024

Porbes

very nice

very nice

Friends_and_family Friends

10/10

Exceptional

29 Sep 2024

MOBASHER ALI

Perfect

10/10

Exceptional

19 Jul 2024

Aseiu

food is great, staff is nice and helpful. Rooms are clean and shower is wonderful. Highly recommend this place

10/10

Exceptional

19 Jul 2024

RANAJIT

Excellent, caring service!

We had an all around excellent stay, the employees were all very welcoming, hospitable and helpful across the board. At Vintage Asia, our server Remrem was very caring and helped us make the right choices, and took care of the whole family of all ages. At JW kitchen, Mr. Partha Ghosh and the chef got us mishti doi which my father wanted even though it was not available in the buffet, and made it very special for us. They also took care of us across breakfast. Rooms were very clean and hotel was very clean as well.

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Angshuman

Excellent staff and support folks. Room cleaning was awesome 👍. Food is great.

Leisure Family

10/10

Exceptional

07 Jun 2024

Manoj

Great place. Welcoming.

Business_and_leisure Self

10/10

Exceptional

21 May 2024

Anjan

It is like staying in home in a 5 star Hotel. The Chef Samaresh even prepared some special Home cooked meal for me which was exceptional. The chauffeur Sanjay was very good

Self

10/10

Exceptional

10 May 2024

Kevin

Great Hotel.

Magnificent Breakfast.

Can't fault the hotel.

Business_and_leisure Partner

10/10

Exceptional

05 May 2024

Deb

Food at JW Kitchen was awesome

Leisure Family

10/10

Exceptional

16 Apr 2024

Ananya

My most favorite place to stay in Kolkata every time I visit! The property is tastefully elegant in its decor, always clean, food is great, accommodations comfy, and the staff are par excellence in their service.

Business Self

10/10

Exceptional

17 Mar 2024

Soumik

Gorgeous property. The room I got was fantastic. Dining options within the property was superb. Loved the Asian restaurant. Pool area was beautiful to hang out. Bit inconvenient to get to the main parts of the city.

Business_and_leisure Self

10/10

Exceptional

21 Feb 2024

Ritu

Best Gym in the City

All is good about the property, it is neat and clean with amazing gym facility with good trainers, food is amazing. It is vibrant with young energy.

Business

10/10

Exceptional

09 Feb 2024

Adam

I felt safe and the hospitality is incredible.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2024

Amitesh

Awesome

10/10

Exceptional

12 Jan 2024

Tanuka

Everybody was very friendly and knowledgeable . They treated my 7 month old baby Arya like she was an celebrity .Thankyou we had a wonderful stay

8/10

Excellent

02 Jan 2024

Aviral

It was a very pleasant and relaxing stay at the JW Marriott Kolkata. Everything was amazing at the property, from the politeness and attentiveness of the staff, good vibes all around, large, open and quiet indulgences, luxurious and clean rooms, round the clock service from the staff. I would especially like to mention Ankita from the reception area for making my check-in and check-out experience seamless, Chetan for always checking up on me and my family during breakfast and dinner, Florence for always accommodating us to spend time at the JW lounge. All the staff were always polite and courteous. Only one point I felt where some attention is required. Kolkata being a warm and humid city, I was expecting the air conditioning in the property and the rooms to be cold and comfortable but it wasn't really so. I found it somehow manageable but not comfortable for a cozy good night's sleep.

Leisure Family

10/10

Exceptional

21 Nov 2023

Someshekhar

Our kid enjoyed his stay! Staff like Alamgir made his breakfast buffets so much special! Loved the attention to detail and guest satisfaction

Leisure Family_with_children

10/10

Exceptional

06 Nov 2023

Aniruddha

Very professional and all the staff were always friendly and extremely supportive. Everyone had a smile on their face when helping me out irrespective of how busy things got in general

Leisure Self

10/10

Exceptional

18 Oct 2023

Verified traveler

The staff was friendly and efficient. Indrani was especially lovely and welcoming to us. We really appreciated her thoughtfulness and the welcome she gave us. There was an issue with a pickup from the city but the chief concierge Aman Shangari apologized for the mixup and sorted it all out. We appreciated his quick resolution of the situation.

Friends_and_family Family

10/10

Exceptional

16 Sep 2023

Carol

Safe, calm place to stay, just a shame that the pool looks over the flyover. Staff very (maybe overly) attentive

Leisure Self

10/10

Exceptional

09 Aug 2023

STEPHEN ANDREW

The staff from all the different departments were very kind, courteous, helpful & pleasing. The best part of our stay was the staff. I would recommend this hotel to others based on that fact only.

Business_and_leisure Family

10/10

Exceptional

04 Aug 2023

saiful

Best hotel in Kolkata.

Amazing hospitality, they went out of their way to make us feel special, we celebrated our daughters 10th birthday. They decorated the rooms, gave us cakes in the room and on breakfast.

I have stayed in all the other 5star properties in Kolkata, and I must say JW Marriott has indeed stolen my heart. Will definitely stay here next time I am in Kolkata.

Friends_and_family Family

2/10

Poor

03 Aug 2023

Awinish

Service for front office was not amicable with customer.

Business Friends

10/10

Exceptional

03 Jul 2023

John

A pleasant surprise to get a fabulous hotel at an economy hotel price. Superb service and courteous staff. Got a great driver for a private trip and airport ride. Location away from the tourist sites. A la carte offered, but buffet not superb.

Self

10/10

Exceptional

11 Apr 2023

Kumar

Great location and easy to get to most places. Service was excellent.

Leisure Self

10/10

Exceptional

14 Feb 2023

Tanisha

Outstanding staff, service, and food!

Leisure Family

8/10

Excellent

11 Feb 2023

Kanchita

The service was excellent from all staff especially mirinmoyee

Leisure Family

10/10

Exceptional

10 Feb 2023

Dipra

Stayed here for 8 nights. Really good property (though the views arent much to write about but thats not really what the hotel is about).

Great staff and service and the rooms are top notch. My only complaint if I have to have one is that the breakfast got a bit repetitive after a few days. Other 5 star hotels tend to have greater variety but the food was excellent either way

Leisure Family_with_children

10/10

Exceptional

20 Sep 2022

PARTHA

Great service and very clean

Leisure Self

10/10

Exceptional

05 Jul 2022

amit

Fabulous

Friends_and_family Family

2/10

Poor

19 Apr 2022

Roop

I had the worst experience. So i booked a room for a day for my dad’s birthday through expedia app, and i paid for 3 guest mom dad and my brother. And i paid additional charge for all meals and special deal which included spa worth 1000 and few more things.

So when my family reached hotel for check in , they were asking money for 3rd guest meals when I already paid through expedia. I showed them everything, mailed them everything and that no terms n conditions were written as they were stating.
They were just not listening at all and was like in expedia they show meals for 3 guest but we have different policies so you’ll have to pay this much amount of money for the 3rd guest meals. Though I literally paid extra for meals for all. Anyway
When they asked for special deals they refused to give that as well and said we dont have such thing you’ll have to talk to our manager for that.

They were being ridiculous. It literally spoiled my dad’s birthday. I wanted to give him a memorable stay so that he’d relax and have a great time. And just never going to book again here. Worst experience ever.

Leisure Family

10/10

Exceptional

09 Apr 2022

nikhil

Excellent stay. Very clean and comfortable stay

Business

8/10

Excellent

04 Apr 2022

Ritima

Our stay at JW Marriott Kolkata was good overall. Housekeeping executive Tanmay was very efficient, and so was Angira at the reception.
The executives at the coffee shop during breakfast were a bit lackadaisical, but pulled up their socks after complaining.
Food was good, and had great variety.

Leisure Partner

2/10

Poor

02 Mar 2022

Michael

Even though I specifically booked a non smoking suite, all they could offer was a smoking suite. So I had to downgrade to a regular room. The front office check in clerk downright lied about it saying I booked a smoking suite by mistake even though my reservation clearly stated non smoking.I would never recommend this hotel in future

Business

10/10

Exceptional

10 Feb 2022

Tamali

Nice clean property

Leisure Self

10/10

Exceptional

04 Feb 2022

Sanjit

Excellent service

Business

10/10

Exceptional

11 Jan 2022

Saranjit

Living up to the expectation

Friends_and_family Family

10/10

Exceptional

28 Dec 2021

Sumedh

..

Business Partner

2/10

Poor

27 Dec 2021

Dipanwita

Room was dirty with cobwebs. AC was not working.

Leisure Family

10/10

Exceptional

22 Dec 2021

Angshu

The Service was excellent and the food very good. Special mention of Chef Ganesh and Boni & Imran in the buffet section who are just too good. I really enjoyed the stay

Friends_and_family Family

10/10

Exceptional

24 Nov 2021

Anita

Great location. Got a city/pool view room. Just spectacular room and view. Very updated amenities and interiors. Great service and food. There is nothing really that I did not like. will stay again.

Leisure Family

4/10

Poor

03 Oct 2021

Nagamanivel

Poor service by reception staffs, not responding to any queries appropriately, treating the little kids so horribly. Not a good place to stay with little kids.

Family_with_children

2/10

Poor

01 May 2021

Verified traveler

I expected it to be far better as i worked with marriott earlier in states. Knowing thie fact they treated my extra gifted luggage to be like unwanted and i felt it to be in such way as my gift was abomb or some inhuman harmful products. Knowingly my rights and law my friend didnt send me any such gift still their behavioural made me felt like i was carrying something illegal and unlawful. I hardly would recommend my friends to visit to j.w marriott when there are several better customer service and competitive properties in the market at lower price rates.! Please trust me i dont wanna regret any other visior planning to stay here. Thank you

Leisure Family

10/10

Exceptional

20 Mar 2021

Milan

One of world's best hotels with exemplary service

We had a fantastic time during our stay of 7 days. We have stayed at many international hotels around the world but none with such a friendly and helpful staff. Wherever we went in the hotel, we were made welcome and our comfort was the hotel staff's topmost priority. We utilized the Spa, the Gym and the two restaurants JW Kitchen and Vintage Asia (both were superb in food variations and tastefulness). Among the front desk staff, Simran was exceptional and so was Neha with their warm behavior and caring attitude and follow ups. In the Spa, Achi and Vinu were exceptional and helped us get rid of severe pain in our bodies and relax us. Diksha and Ayushi made us feel so very welcome in the two restaurants and took care of us with the reservations and well as our day to day breakfasts. Anil (chef) from the JW Kitchen reached out to us whenever he saw us and made us feel welcome and ensured that we were served with whatever we needed. In the Gym, Arindam assisted us with the access to machines and followed up with towels and water bottles during our workouts. And overall Paromita made sure that I/we had someone who we could reach out to in case of any issues. However, the staff were so professional that we didn't get anything to complain about during our stay. I/we would highly recommend this hotel to anyone in the world. If anyone wants to experience warm Kolkata hospitality, JW Marriott Hotel Kolkata is the place to stay.

Partner

10/10

Exceptional

23 Jan 2021

Satyabrata

Excellent personal touch in all interaction. Always tried to serve extra mile.

2/10

Poor

28 Dec 2020

Verified traveler

Unpleasant stay

The overall stay was very disappointing and not at all up to the standards you would expect from a brand like Marriott.

Major issues:

1. I stayed in the Deluxe Suite and room was facing a construction building full of workers. I requested for a room change but apparently all Deluxe suite have this problem and only option was to pay more and upgrade. I would recommend to avoid booking this room category.
2. I had a sleepless night thanks to mosquito in the room. On request, I was provided with a mosquito repellent, but that was not sufficient for the room size. This was the biggest point of disappointment.
3. I had a booked for all meals inclusive package and I would recommend to avoid it especially if you are a vegetarian as the spread is limited and almost same for both lunch and dinner. Also, the place is really crowed and there is no scope of maintaining social distancing.

On the positive side - The lounge at the ground floor is nice and a good place to relax in the evening

Partner

10/10

Exceptional

24 Sep 2020

Rahul

Great stay at Marriott

A great stay at Marriott, Kolkata
Rahul Sharma at the JW Kitchen, Neha Singh at the reception are just a few names who made this trip memorable. All of them are great. This hotel and its employees make you feel good and welcome. Cleanliness, Warmth, Great decor and wonderful desserts. They have everything to make you feel good. Will stay and recommend others to stay there again. It was my first stay there. Will come back again. Only suggestion for improvement can be addition of more Bengali cuisine to their set menu
Keep up the Great Work

Friends_and_family Family

6/10

Pleasant

02 Mar 2020

Verified traveler

Boundaries

I booked the hotel for my friend who was visiting me after 10 years. I thought it was weird that the lady at check in counter asked whether we were friends — our relationship should be of no consequence to her and this question could have been misconstrued in several ways. From desk staff should be better trained in which questions to avoid.

Friends_and_family Friends

10/10

Exceptional

28 Feb 2020

JennieB

Fantastic hotel and staff. Everyone made us feel extremely welcome throughout our stay. The condition of the property is exceptional.

Leisure Friends

6/10

Pleasant

27 Feb 2020

Yulia

I asked several time to take my food after the dinner, the reaction is bad for 5stars hotel.
Also I told several time that I changed my check out, but people called and asked about the car for leaving, the time of leaving. At the pool the drinks are in very old plastic glasses. For 5stars hotel the service is not good.

Self

10/10

Exceptional

12 Feb 2020

AMBALAL

Recommend 100 percent you will be happy

It was well managed excellent hotel with good price worth money and stay excellent staff well security

Partner

8/10

Excellent

02 Feb 2020

Erik

Double checking is needed

Very nice people but things are simply not 100% correct arranged, you always have to doublecheck.

Business

10/10

Exceptional

22 Jan 2020

SunnyGirl

liked the amenities, staff and service. Nothing to complain about.

Friends_and_family Family

8/10

Excellent

19 Jan 2020

Verified traveler

The property was very noisy in the shared areas. The weddings take over the hotel and are quite intrusive

Friends_and_family Family

10/10

Exceptional

07 Jan 2020

Verified traveler

The customer service was excellent. The property is in immaculate condition. The food was great too, from Indian to Western fare.

Friends_and_family Family_with_children

10/10

Exceptional

26 Dec 2019

Verified traveler

Service is great but food wasn't upto mark they should hire better chefs

Friends_and_family Family

4/10

Poor

12 Dec 2019

Tauqueer

Property was just acceptable. Staffs are not well enough professional. I need to call them 3 times to supply additional item I needed in my room. On the other hand, I got badly disturbed and distracted by the noice of loud music coming to my room in the night. They need to limit the music volume.
The worst part I found is their restaurant. Dirty floors, food taste was worst. I ordered fish masala that wasn’t cooked well enough. And moreover their food was over pricy with no quality of five star. They need improvement in this.

Business_and_leisure Family