Name: Prime Hotel - Jeddah Al Hamra
Address: Alexandria Street, Al Hamra -, -, Jeddah, 23212, SA

6/10

Pleasant

23 Apr 2025

Dr. Hamdy

Over rated, and over price Hotel as 4 star hotel
Should be 3 stars only,
Staff y unfriendly with poor language skills
Also, some basics are missed when you check in, No towels on the room and you need to ask for it to get them and the toiletries are of the very cheep stuffs
Also, TV channels are of bad quality specially Saudi Quran, a s they were unable to get maj tenable person to fix it and they are using old & damage TV RC - there are picture of these RC

Leisure Self

4/10

Poor

19 Apr 2025

Ayman

The hotel staff are nice and friendly
The hotel and room conditions are not pleasant.

Business_and_leisure Self

6/10

Pleasant

25 Dec 2024

Ibrahim

Looks like an old place and need renovations. there are some smells.
Good place for Family and breakfast is also v good

Leisure Family_with_children

10/10

Exceptional

09 Dec 2024

Hadiza

Memorable

It was fantastic. Very nice and friendly staff ready to assist ( with smiles) at all times

Friends_and_family Family

8/10

Excellent

10 Mar 2024

Mohamud

Very good hotel

Leisure Self

2/10

Poor

10 Mar 2024

RIZWAN

Avoid at all costs....

We made over reservations through hotel.com for the reviews it had good rating and pictures of the reality was different.... Room was dirty had this weird smell. Poor air quality in room. The carpet was dirty. Had mold in the bathroom... Dust over the counter and chair. Tap and bidet had a leak and the toilet was loose... The room had no towels in the room upon arrival at 12 AM... As they were not prepared for us... It is not family friendly.... And smoke smell is all over the floors.... Breakfast was horrible... We ended up eating outside...

Friends_and_family Family

10/10

Exceptional

18 Feb 2024

Abdul Hameed

Excelent

8/10

Excellent

16 Feb 2024

Verified traveler

Does its job

Room: spacious, aircon was good n amenties ok
Internet: quite stable
Bfast: pretty good spread
Location: laundry, barber n eateries walkable
However my room was infested with insects, after a while didnt let it bother but everyday they are there esp toilet

Business

6/10

Pleasant

02 Dec 2023

Asim

Bathroom roof and shower door was damaged. Lobby carpet & doors paint was dirty, A.C. control buttons were damaged. Beds & pillows were clean.

Friends_and_family Family

10/10

Exceptional

14 Nov 2023

Motiur

A fantastic hotel with luxury !

A fantastic hotel with luxury !
Reception : We were welcomed by the receptionist team. It was hard to find the booking but later on they found it.
⭐️⭐️⭐️⭐️

Room: Very specious room, comfort and lux indeed .
⭐️⭐️⭐️⭐️⭐️

Cleanses :

Very cleaned and well maintained
⭐️⭐️⭐️⭐️⭐️

Facilities:
Everything was there and in good condition
⭐️⭐️⭐️⭐️⭐️

Check in & out timing :
We were offered extra hour as we were catching a late flight ✈️
⭐️⭐️⭐️⭐️⭐️

Breakfast:
Very delicious and great choice of foods were provided as breakfast.
⭐️⭐️⭐️⭐️⭐️

Overall: overall it was a great experience and wonderful staff at the hotel, these wonderful people made the difference. The hotel is quite dated needs more updating but the overall I found it amazing and relaxing place.
Well done team 👍

Partner

8/10

Excellent

16 May 2023

Wei

The service provide by the hotel staff was good. Also the property is located in a convenient place. I could walk to the sea side.
However, the inside the property is old. They have done some renovation / repainting etc, but it was still visible that the property needs some more work.
The meal options are very limited. There are some fast food near by like pizzahut and McD, but no fanciful restaurants.

Business_and_leisure Partner

4/10

Poor

22 May 2022

andrea

Old and not well maintain

The hotel is super old, the room not well clean and the the maintenance terrible. The gym was close. Look more a 2 stars hotel

Business

8/10

Excellent

17 May 2022

christine

The hotel's proximity to central Jeddah is excellent - convenient to everywhere, and easy to get an Uber. Immediate area around the hotel is modest, and the food service was not to my liking. However there are some excellent restaurants nearby - in particular, check out the pastries at Blu Jam just around the corner. The room had a dramatic high ceiling, and it was helpful having a small in-room kitchen. The room was generally quiet, though the street noise was occasionally obtrusive and started early morning. Good wifi, with power outlets in the right places.

Business Self

6/10

Pleasant

03 Jun 2021

Verified traveler

The hotel booking done onine was not recognized by the Hotel. Took an hour to confirm after arrival at the hotel. The hotel did not include the Breakfast which was mentioned at the time of booking and one of the reasons I selected this particular place. It was later accepted after showing them the details of the booking from Expedia site. Contacting help chat on the Expedia was another pain with no one available immdiately. The location of the hotel was perfect with amneties closeby and access to other locations. The staff was kind and helpful.

Business Partner

4/10

Poor

13 Feb 2020

Lynn

Good location but that is all

I reserved a king room and got a twin. Food is deplorable. I never knew hummus could taste so bad. Staff not service oriented

Self

10/10

Exceptional

29 Jan 2020

Mohamed