Name: Hotel Mt. Fuji
Address: Yamanaka 1360-83, Yamanakako, 4010501, JP

10/10

Exceptional

31 Jul 2026

Evan

Hotel Mount Fuji was one of the most memorable stays of my trip. Its elevated setting offers extraordinary views of Mount Fuji and Lake Yamanaka, especially at sunset. The hotel has a charming retro character, comfortable rooms, and an amazing breakfast. Spending my final evening in the sauna and outdoor hot spring while looking out toward the mountain was unforgettable. Thank you for accommodating me so warmly during my visit from Canada.

Self

10/10

Exceptional

29 Jul 2026

Erin

This hotel was so beautiful and serene. I highly recommend using both Onsens, especially at night, there was something so magical about out being in an onsen under the night sky with the rain falling on you, an experience I will cherish!

6/10

Pleasant

23 Jul 2026

david

Squandered opportunity is the name of the game, here. A gorgeous location decimated by lousy management decisions and lack of concern for guests’ comfort and safety.

Four restaurants and a bar but we who stayed in the deluxe suite were told that we could not get a reservation for dinner. The bar is only open on Friday & Saturday. Complicating this dire inconvenience is that the nearest town is miles away and they offer no shuttle service. Worse, at 7:45pm I photographed more than 15 empty tables at two of the restaurants. The front desk stayed adamant that there were no reservations available.

This is one of those hotels whose glory days are behind them, evidenced by the dented and scratched furniture, the soiled carpets, and the like. Upkeep has been abandoned

Also, it is time for Japan to unclench their collective gluteus Maximus and stop discriminating against people with tattoos. I have a small tattoo on my upper shoulder, but since these nuts are concerned that I might be a white 70 year old American member of yakuza I am not allowed to use the facilities. Seriously. It’s 2026.

The breakfast is included. Nice, right? Nope. It’s extensive but it’s a great example of more isn’t necessarily better. Frozen prepackaged dumplings, and spring rolls, the latter being so greasy they were inedible. All the offerings were bland and unappetizing. So, another fail.

But there aren’t many other choices in this area, so good luck at this major disappointment

10/10

Exceptional

07 Jul 2026

Negah

We love onsen, activities, restaurant and the beautiful view!!'

Family

10/10

Exceptional

03 Jul 2026

Farnoush

Very nice hotel and courteous staff

Family

8/10

Excellent

01 Jul 2026

Graham

Hotel now dated but maintained very well and clean. Staff very helpful. Good breakfast and excellent Japanese Restaurant for dinner. You need the shuttle bus to get anywhere.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Vasu

Hotel on top of the hill was unique. Staff was very friendly and helpful. Enjoyed the stay

10/10

Exceptional

10 Jun 2026

Megan

Great location for Mt Fuji views

10/10

Exceptional

29 May 2026

Julie Siew Ai

We had a wonderful room with a view. Mt Fuji was very clear on the day we arrived. We had clear shots of Mount Fuji for 3 whole days. Amazing. We didn’t use the public bath as there were a lot of visitors. But in room bath was amazing. Just bought bath salts to use. Parking was readily available and we were blessed to see some wildlife as we drove down to town. Saw a small family of wild boars and deer. Lovely to hear birds singing in the morning.

Breakfast was good as well.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Mylinh

View

Friends

2/10

Poor

22 May 2026

Mausumi

Unfortunately, our stay was disappointing from the moment we arrived. The reception staff could neither speak nor understand basic English, which made the check-in process extremely difficult and stressful. Even when using Google Translate, communication remained a challenge, as the translated messages in their own language were still not properly understood, and we were repeatedly passed between staff members without resolution.

The concierge desk was consistently unattended, and we received no assistance with arranging local tours or even obtaining basic information such as bus routes or an English map of the area. Due to the language barrier, we were also unable to make restaurant or bar reservations through the hotel.

The room itself was very small and dated, with shabby décor that did not meet expectations. The bathroom was in particularly poor condition. Most concerning was the shower temperature control, which appeared to be stuck at 40°C, resulting in dangerously hot water without warning. When this issue was reported, instead of repairing or properly assessing the problem, the staff simply suggested that we move to another room while leaving our luggage behind in the original room, which felt both impractical and unprofessional.

Overall, the lack of communication, poor maintenance, and limited guest support significantly affected our experience.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Mohan

The location is great. Morning views of Mount Fuji were unbeatable. We were fortunate to have clear mornings, although, mid afternoon to late afternoon, clouds tend to move in and cover the mountain. Although very old property, it is well maintained, very clean. The Open air spa is fantastic, providing a very close-up, intimate view of Mount Fuji. all in all, our three night stay was wonderful. Highly recommend this property.
Since the property is 2 km up the mountain, transportation could be an issue, although, if you carefully plan your exit and return, with their shuttle service, it works out very well.

Family

10/10

Exceptional

20 May 2026

David

Perhaps allow spa users with swim suits

Family

10/10

Exceptional

28 Apr 2026

Krystian

Breakfast was delicious!!!
Staff made phone calls to make pick up / bus arrangements
Views from the onsen or public spa (sauna or natural pools) are insane, loved the experience.

It is far away from the city part but there is shuttle to pick you up from MT Fuji bus stop to the hotel (just need a phone call)

Taxis are rip off there, be mindful

10/10

Exceptional

27 Apr 2026

Yueqi

Great view of Fuji. Great breakfast

Friends

8/10

Excellent

25 Apr 2026

Carlos

All well

Friends

10/10

Exceptional

23 Apr 2026

Jutta

This is a beautiful hotel set up on the hill above Lake Yamanaka with a gorgeous view of My Fuji (when not raining)! We only spent one night, but would definitely stay here again! The room was clean and comfortable, the building was clean and maintained, and the breakfast buffet was fantastic!

Partner

10/10

Exceptional

22 Apr 2026

Zachary

Great place

Family

10/10

Exceptional

20 Apr 2026

Guo Hua (Richard)

Excellent view to Mt Fuji, location is amazing. Very close to the Yamanakako lake. 👍

Partner

6/10

Pleasant

17 Apr 2026

Rachel

We stayed at Hotel My.Fuji for one night and had a pleasant overall experience, but it comes with a few important caveats.

What worked well:
The value for the price is strong, especially given the incredible views of Mt. Fuji. Waking up to that alone made the stay feel special. The rooms were spacious, comfortable, and well-equipped with everything we needed. Breakfast is on the pricier side, but the selection is generous and worth it if you plan to stay on-site. The staff were also genuinely warm and helpful throughout.

What to be aware of:
The hotel itself feels quite dated, and the bathroom in particular could use a refresh as it felt a bit worn and not as clean as expected. The biggest drawback, though, is the shuttle service. There’s no clear timetable available online, the schedule is limited, and you must reserve in advance. This made it difficult to plan our departure, especially when we wanted to leave early for a bus to Kyoto but couldn’t because the first shuttle wasn’t until around 8:45 AM.

Overall:
With some updates and a more flexible, clearly communicated shuttle schedule, this could be a great stay. As it stands, it’s best suited for those planning to relax at the hotel rather than come and go frequently.

Family

10/10

Exceptional

12 Apr 2026

Cameron

Breakfast was good, the open air bath and sauna with view of Fuji was amazing, bus up and down the mountain to yamanakako proper was really handy.

10/10

Exceptional

09 Apr 2026

Daiki

👍

Partner

6/10

Pleasant

09 Apr 2026

Kenichi

What makes up for the outdated and a little rundown room is the excellent bell service we received, including the reliable shuttle service. The dinner was a delightful experience.

Partner

10/10

Exceptional

08 Apr 2026

Kin Cheong Kelvin

great place to stay

Partner

8/10

Excellent

08 Apr 2026

Changsheng

The view of the hotel is stunning, the public hot spring bath is just ok.

Family

10/10

Exceptional

05 Apr 2026

Alessandra

Great size room, super comfy Mattress, delicious breakfast with the best omelette ever made by a fantastic chef! The onsen , public bath, sauna facilities with a fantastic view of Fuji Mount. The view of Fuji from the Hotel Mt Fuji made our ten day trip to Japan very special.

Partner

8/10

Excellent

26 Mar 2026

Gwendolyn

Amazing staff.

10/10

Exceptional

24 Mar 2026

Florencia

Amazing location , very welcoming staff and excellent dining options.

Partner

8/10

Excellent

19 Mar 2026

Sivanathan

Staff members were helpful. We had a good stay!

Family_with_children

10/10

Exceptional

16 Mar 2026

Wenting

Strongly recommend this hotel.

Family_with_children

10/10

Exceptional

14 Mar 2026

Chui Yu

Breathtaking views of Mount Fuji right from the hotel. The breakfast was very good and the two onsens were a great experience. Free parking made everything very convenient. Overall a wonderful stay.

Family_with_children

10/10

Exceptional

23 Feb 2026

Wuke

The location can not be better, you take a hot spring bath in open air with closly facing Mt Fuji, the experience is fantastic. The staff is super polite. The breakfast is good. Highly recommend.

Self

10/10

Exceptional

19 Feb 2026

Gary

Great location, stadium view and clean rooms

6/10

Pleasant

16 Feb 2026

LONG

This Hotel need update, old but not dirty

Leisure Family

10/10

Exceptional

04 Feb 2026

Patricia Haila

Staff very accommodating, clean room, awesome view!

8/10

Excellent

02 Feb 2026

Jeffrey

Good view of Mt Fuji, the Onsen was lovely too. Staff was a bit challenging to communicate and seemed a bit disorganized. Took way too long to arrange luggage transfer to my next destination AND it ended up arriving two days later. The grounds were nice to walk but not much to do around the area.

Leisure Self

10/10

Exceptional

31 Jan 2026

Padraig

The rooms are nice. The view from the hotel of mt.fuji is insane. The breakfast was good also. The spa/onsen is soooo good. The downsides are it's kind of isolated and the food options there are very expensive.

Leisure Self

10/10

Exceptional

17 Jan 2026

heng

Hot spring is great

10/10

Exceptional

13 Jan 2026

Michael

Great location to experience mt Fuji in a relaxed atmosphere.
We stayed in the Japanese style family room which was very spacious with beautiful lake views.
Both outdoor hot springs were really lovely, one with a view to Mount Fuji.
Breakfast was excellent with breathtaking view of mt Fuji. The staff were very helpful.
Some parts of the common areas in the hotel definitely need refreshing. But overall highly recommended.

Leisure Family

10/10

Exceptional

27 Dec 2025

Carl

Onsen was cool, Japanese style room is very spacious, and staff are very helpful

10/10

Exceptional

20 Dec 2025

Jianying

Exceptional view

8/10

Excellent

20 Dec 2025

Hoa

Rooms were clean, the staff were super helpful with helping us ship our luggages to our next hotel. The open hot spring was the highlight of the stay!

10/10

Exceptional

15 Dec 2025

Kok Sze

Room is spacious and clean. Onsen facilities are good and clean. Just need to book the Japanese dinner buffet in advance. Otherwise you have to take fine dining for dinner only.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Yuriko

This hotel has the best view for Mt Fuji. We got up 5:30 in the morning and enjoyed the sunrise and Pink Fuji. The best part was that we could enjoy the Mt Fuji from open air hot spring Onsen. It was the breath taking experience.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Paul

Exceptional hotel with stunning views of the lake and Mount Fuji. Perched alone on top of the hill it had a slight Shining feel to it. It has retained its chic 1960s decor.

The food is highly priced, but it was a simple shuttle ride down to the town and we had the pleasure of dining at Shoya restaurant which was also a highlight of our trip.

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Petcharart

ROOM IS CLEAN. VIEW IS PERFECT. STAFFS ARE VERY SUPPORTIVE AND HELPFUL.

Friends_and_family Friends

10/10

Exceptional

05 Dec 2025

Annette

Good view

10/10

Exceptional

04 Dec 2025

Belinda

We loved our room. We reserved the room for for four with two futons and two western beds. The view was amazing from our balcony and the open air bath. We enjoyed everything. The only thing we wished we knew about the free shuttle. The walk up the hill was not fun or probably safe.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Chee Elena

Good view. The first night, the pillow is too hard, but changed for me the next night.

Leisure Family

10/10

Exceptional

20 Nov 2025

Yanxin

Helped me see Mt. Fuji at sunrise.

There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise.

If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view.

Leisure Partner

2/10

Poor

16 Nov 2025

Sandra

The road is narrow and winding and unsafe at night.

10/10

Exceptional

13 Nov 2025

Ban

Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen

10/10

Exceptional

11 Nov 2025

Janet

Very nice hotel with an Onsen.

Leisure Friends

10/10

Exceptional

07 Nov 2025

Jasmine

Love this hotel, very very good view of Mt Fuji (from balcony, as well as common area next to breakfast place)! the breakfast was AWESOME! Overall vibe is very chill kind + it is on hill top! awesome! didnt get to try onsen, did most of my relaxation in hotel bathtub. Heard that the reviews for natural onsen (indoor and outdoor) are superb here!!!! Will try the onsen the next time round. Location wise right next to the lake, did a easy walk around ◡̈ cheers!

Leisure Partner

10/10

Exceptional

29 Oct 2025

Jordan

Our favorite stay on our Japan trip. Staff was helpful and the space was clean. Both Onsens were wonderful and very relaxing.

Leisure Friends

10/10

Exceptional

25 Oct 2025

RAM

Everything is excellent

10/10

Exceptional

18 Oct 2025

Jordan

The view from the room was incredible. The room was spacious.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Sopian

It was an exceptional hotel with an excellent customer service and amazing facilities. Breakfast was never the best. Everything served was great food. Even a white toast might give you a different taste. You won’t regret it. Amazing facilities such as onsen, sauna, cold water whirlpool, Massage chairs, and the special skincare products by Kosé.

Leisure Family

10/10

Exceptional

12 Oct 2025

Jamin

Amazing spa and onsen. Amazing view as you soak.
Buffet is buffet but nothing exciting. The Main fancy Dinning was tasty but a few dishes were lacking excitement.

Leisure Family

4/10

Poor

11 Oct 2025

Bernd

To make it short; not recommendable at all. Staff does not speak English. They probably try there best but not professional at all. Hotel is old and worn. No sense for details. Kitchen/cooking smell is creeping it's way through the floors. We couldn't connect to the WIFI in our room, after one hour of trying we were told it might be because of our phones where not purchased in Japan so they have a different security level. A few hours later it suddenly worked. The hotel is definitely NOT worth the money.

Partner

4/10

Poor

30 Sep 2025

Kimberly

Worse hotel I've stayed during my month trip to Japan. The only good thing about this hotel is the views. When first checked in they gave us the most atrocious room, old and horrible, I went to the front desk because that is not what I reserved and they acted like they knew and changed it without saying a word. There is a charge for everything, they make the stay a hazard instead of relaxing time. We asked the code for the pool, they provided the code and when we checked out we were charged for using the pool!!! WHAT? I'm paying for the hotel and not even the pool is included? That was a first. And the transportation to go in and out of if is horrible.

Leisure Friends

10/10

Exceptional

25 Sep 2025

Michelle

Older hotel - could use updates (like repainting exterior). The staff was amazing, breakfast was wonderful, and the baths have incredible views! Could use more dinning options.

Leisure Family

10/10

Exceptional

21 Sep 2025

Jeffrey

This hotel was great with a fantastic view of Mt. Fuji. Restaurant options for breakfast and dinner were top notch. We really enjoyed the food. We also appreciated the on site gift shop which was also a small market. Good selection of snacks and beverages. The staff was excellent and very helpful and accomodating. The hotel is a little remote (at the top of a steep hill). If you don't have your own car, it can be a bit of a challenge getting around, and relying on the shuttle.

Leisure Partner

10/10

Exceptional

18 Sep 2025

MT

Comfortable and clean rooms. Excellent location to enjoy onsen with the view of Mt Fuji

8/10

Excellent

17 Sep 2025

Chi M A

Hotel room little bit old , hot

Partner

6/10

Pleasant

10 Sep 2025

HAMID

The staff were very helpful. The location is good, but the access to the property is limited. The shuttle service only operates from 8:45am to 8pm. It would be good for the hotel to explain to patrons how to access the property once you arrive by bus.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Orlando

Our stay was very nice! We all enjoyed ourselves.

Friends_and_family Family

8/10

Excellent

05 Sep 2025

Imelda

Nice place and quite and the staffs are helpful
But they don’t have the shuttle that goes to different places only to the bus station and those theme places are far from the hotel aside from this everything is fine

Leisure Self

10/10

Exceptional

03 Sep 2025

Vanessa

The hotel is fantastic with an amazing view of Mt Fiji.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Brandon

We stayed here after climbing Mt Fuji and really enjoyed our stay. The hotel staff was nice. We were bummed out that the onsen is a public onsen and we ended up not using it because I was traveling with kids who were uncomfortable with it. Otherwise gorgeous hotel perched on a hill.

10/10

Exceptional

16 Aug 2025

Kseniya

amazing views from the hotel grounds! Hotel provides shuttle to and from the town, breakfast had plenty of both Japanese and American breakfast - overall great stay!

8/10

Excellent

04 Aug 2025

Ana

Great views and service . The hotel needs a remodel of the rooms and bathrooms

Leisure Family

10/10

Exceptional

23 Jul 2025

Denise

Grateful and relaxed

Beautiful place, great food and classy top notch. The best of all the staff at the front desk Yaminsha a caring gentleman that helped us with translating for transport from to train. I am very appreciative of his help. Good people are hard to find and there are plenty in this hotel. More than grateful.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Fang

Wonderful place to stay

10/10

Exceptional

15 Jul 2025

Boyd

Even though it probably wasn’t the best for my son and I, this is a great Hotel. We just needed a place to crash before and after climbing Mt. Fuji. This place is for families and older folks. I was drawn in by the thermal Onsen and hopefully a spa day. Post climb massage etc.
Staff had zero clue as to what we needed. We walked the beautiful gardens and enjoyed Fuji sites from the Hotel, but no massage. No desire to Onsen with my kid. Brunch was nice. Bus couldn’t come fast enough to get us away from families. Was told to try the Udon but everything but Dennys was closed or full of a bus-load of kids was unloading into it. Outdoor patio was vacant.

Leisure Family

8/10

Excellent

11 Jul 2025

Cameron

Hotel Mount Fuji was an absolute nightmare to get to and from Tokyo and Kyoto. There is very limited public transport to get there and back. It’s also becomes costly with all the jumping on and off trains and buses to get there. Hotel only offered to drive us down the hill to the bus stop )5 minutes down hill) and their shuttle service did not coincide with the bus timetable leaving us sitting in the hot sun for 50 minutes before our bus arrived. We met other international travellers who complained of the same issue.
Very difficult to communicate with reception staff who struggled to understand us speaking English.
Hotel is based in a beautiful location but is very dated and run down. We wanted to use the swimming pool but it was closed down and looked like it had been for years.
Bedroom views were spectacular, rooms larger than anverage and very clean, breakfast buffet large anrray and good (though most Japanese hotels do not offer enough healthy options)). Onsen was a highlight and would recommend using whilst there, particularly the outdoor one. Loved the location but in hindsight we would never have visited had we known the travel stress

Leisure Family

8/10

Excellent

11 Jul 2025

Earl The Pearl

Property was fine. Definitely need car. If you have a car, don't stay here.
Also, I had a minor complaint about the shower fixture and the did nothing but smile and apologize
I just wanted them to fix it and they didn't.

Leisure Family

10/10

Exceptional

06 Jul 2025

ELIAHU

Amazing we loved it

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Joyce

Nice view of Mount Fuji in the rooms and during the onsen.

Leisure Family

6/10

Pleasant

27 May 2025

Grant

Badly maintained, poor communication with returning messages about directions to hotel within Expedia app

Leisure Family

8/10

Excellent

26 May 2025

Moshe

Good hotel

We stay there for four days.
From the window we saw the fugi mountain and the lake.
The breakfast was good.
The room was comfortable.
It was very good hotel for exploring the area

Partner

6/10

Pleasant

11 May 2025

Samuel

The staff were nice (if not overbearing) but the bar is only open from 9-12 despite its remote location. The prices accurately reflected supply and demand!

The interior of the rooms appears to be unchanged for the entirety of the 60 year stint that they are currently going on about being open for.
The doorway into the bathroom was so low that even with stooping, I continued to bash my head.

A breakfast where variety trumps quality and most of the food features salt as the main seasoning.

The views were lovely and pretty much the only brag this place has. I cannot recommend this place, especially when considering the early final outing for the free shuttlebus. This is a typical old onsen retreat and not suited to sightseeing or luxury.

Leisure Partner

8/10

Excellent

05 May 2025

Pratap

I would definitely stay at this hotel just for the amazing Mt. Fuji views from the terrace. It is a nice property but certainly can use a refresh in the rooms and making the bathroom little bigger. The property is located on a small hill near the lake and they offer shuttle service that you have to book in advance. I wish they offer this more frequently. Finally, I wish the offer coffee and tea service in the afternoon after their main dining is closed.

Leisure Friends

10/10

Exceptional

28 Apr 2025

Jessica

Amazing views of mount fuji! Only recommendation is to make dinner reservations in advance since there is not food available if you don’t have a reservation and there is nothing near the hotel.

Leisure Family

10/10

Exceptional

26 Apr 2025

Lourdes

This is a fantastic facility with outstanding employees. I would recommend to take care of the outside of the building since it is looking in need of paint

Leisure

2/10

Poor

25 Apr 2025

Lindsay

I’m very disappointed with my experience here. While the property was beautiful and clean and the onsen pools were beautiful, the service here was some of the worst I’ve ever experienced. I arrived to the hotel around 10 AM at which point all of the restaurants and all of the Hot Springs and the gift shop were closed. It was pouring rain and foggy so there was nowhere to go except sit in the lobby with about a dozen other guests for several hours while we waited for our roomsto be ready. The hotel staff did nothing to accommodate us all waiting with nothing to do or eat or drink. Additionally, the shuttle bus only runs until 530 and there’s no other way to get off the hotel property without a car which I did not have and when I tried to make a reservation for dinner, they informed me that all of the restaurants were full. However, when I went by the restaurants, they were half full and in approaching the staff to sit, they said they were full to which I questioned how they were full If half the tables are empty. They said that people were coming, so I waited around for almost an hour, and the tables remain half full. I ended up buying instant noodles at the gift shop and eating in my room as a result. I was unable to see Mount Fuji due to dense fog, which would have been a great view. I ended up checking out a full day early because I was extremely disappointed with my experience and the service provided. I basically did nothing for the 1.5 days and would advise against stay

Leisure Self

10/10

Exceptional

25 Apr 2025

pilar

Excellent view, excellent staff, excellent breakfast!!!!

10/10

Exceptional

22 Apr 2025

Pratap

We stayed a total of three nights in April 2025. Very nice hotel with good dining as long as you plan and book in advance. It has public sauna and Onsen that we enjoyed. The biggest thing we liked was Mt. Fuji view from the terrace, it was breathtaking. As the hotel is located on a small hill, you need to book the shuttle down to the Yamanakako lake area or book a taxi at the front desk.

Leisure Family

6/10

Pleasant

22 Apr 2025

Sean

Main

10/10

Exceptional

14 Apr 2025

CJ

Friendly Staff, amazing views, and beautiful views

10/10

Exceptional

13 Apr 2025

Randy

My family and

10/10

Exceptional

08 Apr 2025

Sujitra

You can see Fuji from your window!

Leisure Partner

10/10

Exceptional

06 Apr 2025

Kimberly

Very cool, retro early 60’s hotel that’s been well preserved. So many great things to say about this hotel great staff very welcoming excellent transportation shuttle options. The views are amazing huge patio with lounge chairs to relax and soak in the view of Mount Fuji many dining options. The buffet was excellent, filled with traditional Japanese and American breakfast choices known for its onson/Spa this hotel is truly a step back in time and such a treat. Favorite part of the property is the size of the guest rooms which were huge by Japanese hotel standards large sliding windows open to bring in fresh air and gorgeous views beautiful ropes slippers. This hotel is truly delight. Don’t miss the gift shop. Hope to visit again!

Leisure Family

10/10

Exceptional

03 Apr 2025

Michiko

Awesome stay

We had a great time at Mt. Fuji hotel. We stayed two nights. Unfortunately, the weather was bad so we couldn’t see Mt. Fuji. But it was so comfortable staying at the hotel. Breakfast had very good selection, everything tasted so good. I would recommend everyone to stay there.

Friends_and_family Family

6/10

Pleasant

03 Apr 2025

Anita

Positives- spacious room with view of lake, comfortable beds, clean facilities. Great open mineral water spas. Very good breakfast.

Negatives - Being high on a hill, you have to reserve a shuttle to take you down the hill. The restaurants on-site were closed when we arrived hungry. They were expensive and our sashimi was not very fresh. There is not even coffee in the lobby. The vending machines have awful selection of snacks.

Leisure Partner

8/10

Excellent

01 Apr 2025

Patrick

Very friendly staff, quiet and clean facility. A bit dated, but still a great value with its location, on-sen facilities for both men and women separately, great buttet restaurant, and great views of Mount Fuji!

Leisure Family

8/10

Excellent

30 Mar 2025

Jim

It is a quiet and nice area with a lake and see the majestic Mt. Fuji, indoor pool, outdoor hot springs and indoor public bath. However, the staff do no speak much English, so are the room Tv- no English programs, the remote control doesn’t have English as display and no English menu. We really hope the hotel can improve these. Other than that, the food are excellent.

Leisure Family

10/10

Exceptional

27 Mar 2025

Ma Jasmin

Staff were very pleasant. Price is great and service is great. Ammenities were awesome! Oh and the view was breathtaking

Leisure Friends

10/10

Exceptional

27 Mar 2025

Pier

Great place with wonderful onsen and stunning views