Hotel Kaneyamaen

10/10

Exceptional

12 Mar 2026

Xavier

Incredibly friendly staff with wonderful food and amenities. Unforgettable ryokan experience

Self

10/10

Exceptional

10 Mar 2026

Caleigh

A memorial experience, felt emerged in Japanese culture and hospitality.

Partner

10/10

Exceptional

08 Mar 2026

Jessica

Absolutely AMAZING. Every staff member was wonderful-so kind and eager to help. The rooms are spacious and meticulous. Having the private onsen was worth every penny. The breakfast was plentiful with a nice mix of western options as well as Japanese. Mt. Full beautifully cooperated as well. This is a very special place!

10/10

Exceptional

21 Feb 2026

John

We are return customers of this hotel resort and will continue to return in the future and recommend it to others. Rooms, amenities, service are top notch.

Family_with_children

6/10

Pleasant

16 Feb 2026

Cara

Staff was amazing, very attentive and kind! My room was spacious and had a great view of Mt Fuji but bathroom smelled terribly musty, like mold and there were some water marks and likely mold growing on the closet door. The AC also kept shutting off in the night despite me having turned it on.

Self

10/10

Exceptional

06 Feb 2026

alexandra

Thisnis a destination hotel and THE placee to stay. Not only are the grounds flowers and dinners above and beyond, the roof top bath is the best- looks right into Fujisan.

These folks have thought of everything and their staff is a very thoughtful team.

If you have logistical questions they respond on time in English.

10/10

Exceptional

22 Jan 2026

Jingyuan

Best stay ever with the hot spring, view of Fuji, food and service. We can't wait for going back and have recommended friends and family for this hotel.

10/10

Exceptional

14 Jan 2026

Anna Katherine

The service and the team at Hotel Kaneyamaen was only surpassed by the amazing morning views of Fuji while soaking in our private hot spring onsen. What a joy and a privilege to stay at such a wonderful property with attentive, kind, lovely staff!

Leisure Family

10/10

Exceptional

08 Jan 2026

Mei Hui

Great Onsen view for Mt Fuji

Leisure Friends

10/10

Exceptional

28 Dec 2025

Heidi

This was an amazing experience with spectacular views and impeccable service. Spotless, spacious rooms. Wish we had stayed more than one night. Having our own private onsen was awesome! You won't regret staying here no matter your age or number of people!

Leisure Partner

10/10

Exceptional

26 Dec 2025

YuJun

Staff was very polite and give you tour of the hotel. They also deliver your luggage to your room when you arrive.
Shuttle service from various stations nearby was very useful. We enjoyed our stay here

Leisure Friends

10/10

Exceptional

24 Dec 2025

Holly

An ethereal experience. From the musicians in the lobby, the attentive staff, beautiful grounds, to the most picturesque views of Mt. Fuji. This was the highlight of our honeymoon.

10/10

Exceptional

04 Dec 2025

Mendy

There was a lot of activities at the property. Even if I didn't go outside, there was enough things to do at the hotel that we cut our plans short to make sure we were back at the hotel early. Property was well-kept and clean.

Leisure Family

10/10

Exceptional

03 Dec 2025

Elise

excellent customer service. Make you feel like home and be able to enjoy the hotel amenities. They make you feel so special, and the in-room hot spring onsen was beautiful with Mt. Fuji View. We love every moment we were there.

Leisure Family

10/10

Exceptional

01 Dec 2025

Bee Imm

Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍

Partner

10/10

Exceptional

20 Nov 2025

Jie

Clean room, friendly staffs, good drum show and yummy breakfast and dinner. It is worth to stay one night to relax it.

Leisure Family

10/10

Exceptional

19 Nov 2025

Dexter

Multiple cockroaches seen around the lobby and in the room. However the rest of the experience trumps it all. It was definitely a relaxing and once in a lifetime experience.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Jonah

The roof top hot springs has to be the best view you can ever ask for. We loved everything about this stay. Best hotel we’ve been to. The staff were amazing!! We definitely didn’t want to leave and would 100% come back.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Muhannad

Everything was perfect, I wanted to stay there forever.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Klara

We had a wonderful stay at this hotel. The first morning we woke up and peeled back our curtain, Mount Fuji was in full view. It was spectacular. It was also serene to enjoy the view from our private open air bath. The breakfast was fantastic with so many options, and dinner was beautifully played. The staff was very kind and welcoming — we were initially worried because we mentioned that my husband has celiac disease and cannot eat gluten, and they seemed unwilling to accommodate. But, once we were there, they made sure to review with him what he could eat — it was likely just a language barrier and misunderstanding of his restrictions. The hotel also offers a free shuttle to Kawafuchiko station, which is helpful if you want to explore the lake and when you are ready to leave town.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Helen

The service, amenities and food were incredible. The garden terrace was absolutely stunning

Leisure Partner

10/10

Exceptional

07 Nov 2025

Juan

Great food, amazing gardens and lots of traditional Japanese things. Amazing place
Great ryokan

Business_and_leisure Self

10/10

Exceptional

26 Oct 2025

joan

This is a very interesting property. We visited to glimpse Fujisan but were denied. The property is dated but has obvious charm with typical japanese 70s style architecture. The outdoor onsen is very nice. Not crowded even on a weekend. Food was really fabulous. There is good entertainment in the evening and plenty of little clubs to drink wine. I recommend this place

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jeffrey

An excellent Japanese experience with an eight course dinner every night and an amazing breakfast buffet. The Japanese hospitality and service is legendary at these ryokens.

10/10

Exceptional

18 Oct 2025

Fei

A memorable stay in this hotel during our family's Japan vacation. The Japanese traditional Kaiseki dinner is the highlight, followed by drum show. Hotel has a beautiful garden sterches out acres with rich vegetation and architectural details. Wine bar provides nice coffee, snacks and wine tasting. I only wish the breakfast doesnt close that early (9am).

Leisure Family_with_children

10/10

Exceptional

17 Oct 2025

Gary

Outstanding in all respects
Far exceeded expectations for a large hotel Onsen. Wonderful views of Mt Fuji from room and private open air onsen. Great kaiseki dinners. Traditional Tailo drummers an unexpected delight. Service extraordinary in true sense of ometanashi.
Rooms spacious and grounds spectacular

Partner

10/10

Exceptional

17 Oct 2025

Ann

It’s a 10/10 for this amazing hotel . The service, food, ambiance,relaxation how everyone makes you feel and how happy you can be in a space this gorgeous will leave you feeling awesome . I was so impressed by this hotel.

Leisure Self

10/10

Exceptional

15 Oct 2025

Nadine

The friendliness of the hotel staff, the dinner and the private dining rooms, the hotel garden and our Sanri Suite were all great.

Only the large breakfast room could be a little cosier; two rooms would be even better, as the hotel is quite large. However, the food selection was very good.

Leisure Partner

6/10

Pleasant

14 Oct 2025

Melissa

Would have preferred ala carte and no room service or decent coffee was a disappointment

Leisure Partner

10/10

Exceptional

13 Oct 2025

Yoshie

Gorgeous garden and the view of Mt Fuji

10/10

Exceptional

07 Oct 2025

Gabriel

This place was an amazing experience. I would love to come back again. Everything: the public and private onsens, the quiet and privateness, the meals, the overall attention and care of the staff, the rooms, and the entire property - all of it was a wonderful experience! Highly, highly recommend.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Sonia

Don’t believe the one star reviews, this is an amazing, authentic experience with wonderful hosts.

The property is spotless - this is a mineral spa and there will be deposits on the spa baths. The food is wonderful but they will struggle with significant dietary restrictions. We don’t eat meat and confirmed a couple of times this was OK well before we arrived.

This is a Japanese resort. If you aren’t keen on an immersive experience this is not for you. The weather was terrible when we stayed and we still loved every minute. Including the wine bar!

Hot tip. Arrive early for the drumming show. Both nights we stayed were standing room.

Leisure Family

10/10

Exceptional

22 Sep 2025

Lori

Extraordinary service and hospitality!
Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings -
Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous.

Leisure Family

10/10

Exceptional

07 Sep 2025

Janet

Everything was fabulous

Leisure Family

8/10

Excellent

22 Aug 2025

Anna

This resort is an amazing all-inclusive place with the wine lounge access. The gardens are beyond amazing—they go on and on. They must have many gardeners on staff. Inclusive kaiseki meal was excellent, much better than normal resort food. Private onsen on the balcony was so special and perfect. The wine lounge was phenomenal with unlimited tasting portions of wines from all around Japan. The drumming performance was a nice touch for evening entertainment. The hotel bar and izakaya were great for later night options (the bar looks out over the magical gardens). A really special place that we’d return to. Mount Fuji is right there too, although if you want to see it, don’t visit in the summer. Loved the samurai pjs to wear around and the yukata. I’d give this resort 5 stars if only they would have certain hours reserved in the onsen for guests with tattoos. We did book a room with a private onsen, but would have loved to use the bigger facilities.

Leisure

10/10

Exceptional

17 Aug 2025

Brandon

Amazing food and a most stay if traveling to Fuji🙌

10/10

Exceptional

23 Jul 2025

Yaling

Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient!

Leisure Partner

10/10

Exceptional

21 Jul 2025

Elijah

The most pampered I have ever felt. This is a place you’d want to come for your honeymoon. 100/10

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Nicholas

It’s my second time going to the Hotel, and I fully recommend going because I will be going again!

Leisure Friends

10/10

Exceptional

04 Jul 2025

Jerome

Can't say enough good things about this place. Very relaxing, dinner was lovely, staff was very friendly and provided an excellent view of my Fury. Will for sure stay again.

Leisure Friends

10/10

Exceptional

16 Jun 2025

Slv

Great experience! Absolutely worth going to! Beautiful atmosphere, gardens, amenities, it felt like a scene from a movie, loved it all. For sure stay for a minimum of 2 days to really enjoy what they have to offer

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

Elam

This is an experience I wholly recommend to all coming to Japan. Exceptional staff who did a great job describing the amenities and things to do from the check-in. As well as an amazing view of mount Fuji. The roof-top Onsen was a once in a lifetime experience for me and my friends and a memory we all cherish. The garden was also beautiful and great place to walk around and enjoy nature in during the day and night. The only bad part was leaving.

Leisure Friends

6/10

Pleasant

09 Jun 2025

Verified traveler

Great hotel, terrible service

The hotel has many amazing amenities and the Onsen and food was amazing, as well as the garden around it. However, the service was very poor, and when we were checking out, they changed the fee to be over 400 dollars more expensive, denied that the original price which they had written on a sheet during our check in was cheaper, and threatened to call the police when we questioned them.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Brandon

An excellent view of Mt. Fuji, wonderful food and amazing staff. Definitely the highlight of my trip.

Leisure Friends

10/10

Exceptional

26 May 2025

Garrett

Beautiful setting/location. Delicious food.

10/10

Exceptional

24 May 2025

Gregg

Wonderful location! Great view of Mt. Fuji (at least 1 day! The other day of a 1 night stay, it was too cloudy to see, but obviously the hotel has no control of weather). Delicious kaiseki dinner! And exceptionally friendly and hospitable staff! I highly recommend the hotel!

Leisure Self

10/10

Exceptional

22 May 2025

Miriam

Excellent facility and service.

10/10

Exceptional

20 May 2025

Rochelle

We booked a room with private onsen with mount fuji view - it was honestly a great experience (apart from the fact we were lucky enough to wake up to mount fuji). The resort itself, while built a long time back, is reasonably well maintained. The tatami room is a treat and my 1.5yo absolutely loved it. There were so much to do everyday, from trying out yukata to tea appreciation to drum performance in the evening and wine tasting. If I were to go back to Mt Fuji area, I will no doubt choose this property again. Also special mention to the wonderful Ms Fukunaga. She took such good care of us including our 1.5yo. She's an asset to the resort for sure!

Leisure Family

10/10

Exceptional

20 May 2025

Grant

Our view of Mt. Fuji was incredible. Lucky we got our pictures in right away because once it disappeared, we didn't see it again. Food, grounds and onsen at Kaneyamaen were first class. We really enjoyed our stay.

Leisure Family

10/10

Exceptional

14 May 2025

Stephanie

It was painful to leave!

This hotel offers SO much. Two onsens, restaurants, lounges, free kimono rental, drum performance, karaoke, beautiful gardens, tea, massages, facials, half-board dinner, and a fantastic view of Mount Fuji (if you go on a good day!) We stayed two nights and were not able to do it all. If you want a relaxing stay with plenty to do just in the hotel, this is an excellent choice and a major highlight of our trip to Japan.
I went to the rooftop Onsen early in the morning and had the most spectacular view of Mount Fuji. I literally visited the onsen four times in two days…and had the Onsen all to myself multiple times.
Plus, the wine lounge is unlimited wine, coffee, tea, bar snacks, and ice cream!
I cannot recommend this hotel enough and we are already hoping to book again!!

Friends_and_family Friends

10/10

Exceptional

13 May 2025

Pradeep

We loved our stay here. The service was exceptional.

We took a Japanese style room with in-room dining. We really liked the full course meal served in room. There was a drum show at night which was fun. The on-site hot spring with views of Mt Fuji was an awesome experience. They had it split by gender so females could go in the evening and males in the morning.

They also have a wine lounge with free wine, snacks and ice cream that we really enjoyed. In the morning, we could get coffee here with great views of Mt. Fuji. In the evening, they have a tea and snack. We did not enjoy the tea but that may be up to personal preferences.

Overall, we would highly recommend this place for views of Mt Fuji, calm secluded stays, and a real experience of Japanese hospitality.

Leisure Family

8/10

Excellent

12 May 2025

Maria Liezl

Lots of activities in hotel.

10/10

Exceptional

08 May 2025

Lance

This property was amazing, the hotel and rooms were beautiful. The private in room onsen and view of Mt Fuji from our room was incredible. The staff was top notch, friendly, professional & very helpful, having most of the checkin process in the room was very nice. Amenities & food were excellent! Also the garden and grounds were beautiful and a true nature lovers paradise. I cannot say enough good things about this hotel.

Leisure Family

10/10

Exceptional

03 May 2025

Sally

Hotel with magnificent view and beautiful.

Leisure Partner

8/10

Excellent

27 Apr 2025

Ilya

Traditional Japanese Onsen offering a great authentic experience. Sleeping in the floor wasn’t comfortable but this is part of the deal. Great food, but no western options so if you don’t like Japanese cuisine you won’t have much else to eat

Leisure Partner

10/10

Exceptional

24 Apr 2025

Raymond

Loved staying here! Get the wine tasting bar access, it's worth it.

Leisure Family

10/10

Exceptional

23 Apr 2025

Yousif

Beautiful

10/10

Exceptional

22 Apr 2025

robert

The hotel is a destination in and of itself. Dining, entertainment and public/private baths are available without needing to leave the facility. The view of Mt Fuji is fantastic and we really enjoyed our stay.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Tin Wai Ray

outstanding service and accommodation

outstanding service and accommodation

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Marcel

Service per excellence

Leisure Family

10/10

Exceptional

14 Apr 2025

Madhuvanesh

Amazing place to stay. The gardens and views were stunning. The dinner is average for vegetarians.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Ehtasham

Was a great stay definiteley worth it.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Christie

Luxury cruise experience in a hotel!

This is a beautiful resort hotel with hot springs bath that offers view of Mt Fuji. Excellent service, breakfast buffet and private dining room for traditional Japanese dinner. Many extras including hotel shuttle to train station and traditional drum show, access to wine lounge. Friendly staff that speak English.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2025

Daniel

An unforgettable experience for our honeymoon. Thank you for wonderful hospitality!

Leisure Partner

10/10

Exceptional

03 Apr 2025

Rachel

Great place to relax

Leisure Partner

10/10

Exceptional

27 Mar 2025

susan

We loved this hotel, however it is BIG! The service is amazing and the onsens are fantastic. The garden is also very beautiful.
It lacks in walk ability, although we did make the track into town which took about 20 minutes on a busy farm road. The drum show and tea ceremony which are both complementary were both lovely. The dinner set was 9 small courses and were of fantastic quality, but we were definitely tired of sashimi by this time. The breakfast is buffet style and offers many choices from pancakes to miso soup and fish.
We chose this hotel specifically for the private onsen and that did not disappoint myself or my teenage daughter. The public onsen that I used were also very nice. The view of mnt Fuji is stunning.

Leisure Family

10/10

Exceptional

21 Mar 2025

Phuong

My family & I had a wonderful experience and time at this beautiful & welcoming onsen! I would definitely recommend this place to anyone looking for full relaxation at a peaceful remote location outside of the city.

10/10

Exceptional

19 Mar 2025

Michael

Exceptional service!

Leisure Friends

10/10

Exceptional

19 Mar 2025

Joseph

Simply amazing experience to have private open air hot spring within our room. Service was absolutely amazing and excellent from all staff. Thanks for the unique experience!

Leisure Family

10/10

Exceptional

17 Feb 2025

Debra

Great onsen hotel

Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again

Friends_and_family Family

10/10

Exceptional

12 Feb 2025

Dennis

Great stay

Very nice hotel, conveniently located near the Kawaguchiko station. Great view of the lake and Mount Fuji. Kaiseki dinner was great and breakfast was very good, also.

Partner

10/10

Exceptional

17 Jan 2025

Brenda

Amazing views, spectacular room, excellent hospitality. We love staying here - all the food and amenities are fantastic. The onsen was lovely in the cold weather. We wished we were staying longer!

Partner

10/10

Exceptional

15 Jan 2025

WING CHI

Good to develop more leisure activity options in the hotel i.e., Japanese traditional board game or puzzles so guests can do thing during their stay in the hotel, particularly in winter.

Leisure Family

10/10

Exceptional

06 Jan 2025

Connie

Beautiful and relaxing

Beautiful property with unmatched views of Mt Fuji. The experiences were memorable, food was delicious, and the hot springs were a great way to rest our weary bodies from all the hectic travel around Japan!

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Ellissa

Outstanding service and we love everything about our stay.

Leisure Family

10/10

Exceptional

28 Dec 2024

Jay Sheng Quan

Best ryokan Onsen experience. The service provided by the hotel is superb. The onsen experience here is top notch

Leisure Family_with_children

10/10

Exceptional

23 Dec 2024

Martin

Staff was friendly. Although the information was too dense. Maybe an email explaining the rules beforehand would be helpful

Leisure Friends

10/10

Exceptional

21 Dec 2024

Verified traveler

A good place to explore Fuji

Great stay! Wonderful facilities.
We tried the room with two futons, they were not very thick so a bit uncomfortable, but part of the experience.
The bar was a lot of fun, but it would be better if only for adults.
Dinner is highly recommended! Each night something new and delicious.
On the last night there was a bird trapped in the room vent. The flapping kept us up a bit at night. I mentioned it in the morning to the staff in hopes that they could get it out.
I would have hoped to get a drink comped or something, but they just said thanks.
Overall a good stay.

Partner

10/10

Exceptional

18 Dec 2024

Chace

We had a fantastic stay, From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was seamless, and my room was impeccably clean, spacious. We enjoy so much.

10/10

Exceptional

17 Dec 2024

Ayoub

THIS PLACE WAS BY FAR THE BEST HOTEL I HAVE EVER STAYED IN!!!

Leisure Partner

10/10

Exceptional

13 Dec 2024

Rachael

The REAL ASIAN EXPERIENCE!

If you are looking for a genuine Asian experience THIS IS THE PLACE FOR YOU. The service is SECOND TO NONE!!!! Beware the bedding is not the most comfortable if you prefer a softer bedding. But everything else was PERFECT.

10/10

Exceptional

07 Dec 2024

Remi

A truly amazing property with a beautiful garden. Lots to do and explore outside of just the regular stay.

Complimentary Mini tea ceremony and sake were great!

Leisure Partner

10/10

Exceptional

07 Dec 2024

Cortney

I cannot say enough good things about this property. I felt like I was royalty from the second pulled up in our taxi cab. The staff was absolutely amazing. The amenities were amazing. Our room was amazing. Honestly I wish I would have booked more than two days here.

10/10

Exceptional

06 Dec 2024

Jennifer

We stayed in a Western style Sanri room which had a private onsen with a view of Mt Fuji. The room is pricey but so worth it! The hotel provides shuttle service from 2 nearby train stations.The view was amazing! Mt Fuji was literally 5 blocks from the hotel! You could see it in full view from the window bench seat in our room and from the balcony. The onsen on the balcony was perfect! (My husband has a full sleeve tattoo so we decided to get the private onsen). Tattoos are only allowed in the public onsen if they are small and can be covered with a bandage. But I think it was better to share the experience of the onsen together vs going to a men or women’s one by ourselves. They provide you with a yukata which everyone wears around the hotel property. You can also rent a nicer one in the boutique in the lobby for free or there’s fancier ones to rent for a price. Pajamas are also provided. The reservation came with a kaiseki dinner and a breakfast buffet (with American and Japanese style food). I emailed the hotel in advance that we are allergic to seafood and they were so accommodating to alter the dinner for us. Service was awesome! The 2 lounges we had access to were great! Unlimited wine and a beer on tap! And a freezer with Haagen Daz & Godiva ice cream! They even have a nightly taiko drum performance in the lobby. The garden was also amazing which they light up at night. There’s also a foot onsen in the garden. Would definitely stay again and highly recommend!

Leisure

10/10

Exceptional

06 Dec 2024

CHUNG NGA GRACE

Staffs are very friendly & helpful

Leisure Family

10/10

Exceptional

02 Dec 2024

Kraig

Great experience

The hotel was very traditional and in a great location. The garden was beautiful and the staff were very friendly.

Partner

10/10

Exceptional

01 Dec 2024

Gregory

Absolutely amazing. The staff was amazing. The room , especially the one with the private onsen was superb. We particularly enjoyed the wine lounge. The dinner service were exquisite.

Leisure Family

10/10

Exceptional

29 Nov 2024

Qian

Super great experience !!!

Leisure Family

10/10

Exceptional

29 Nov 2024

Xiaozhou

The long-awaited Fuji Garden-style natural hot spring（Onsen） hotel with half board did not disappoint. Just like the name of the hotel, \"Garden and Touching Inn\". It not only has several natural springs public bath, but also the largest Japanese garden at the foot of Mount Fuji, which is beautiful all year round. The infinity multi-layer hot spring pool on the top floor offers an unobstructed view of Mount Fuji. There is also a large public bath on the first floor, divided into men's and women's baths, each with indoor and outdoor areas. There is also a QR code at the elevator entrance that can be scanned to instantly check the number of people bathing in the hot spring to avoid peak hours. My mom and I took a bath three times outdoors, which was very comfortable😌
The hotel also has a lot of activities, including kaiseki dinner,tasting green tea and snacks, hot spring foot bath in the courtyard, renting traditional costumes, even the cheapest colorful yukata like us looks good, and the Yamanashi Lounge with free and unlimited wine (produced in Yamanashi locally), beer, snacks, Haagen-Dazs/Godiva ice cream. In the evening, there are drum performances by strong men (20 minutes of non-stop, uniform, firm and powerful drums, and every sound hits the heart) and Bingo lottery activities, which are really worth the room price. Only drawback was breakfast not very tasty although lots of options. And it was 10 mins drive from Kawaguchiko station which needs to book shuttle bus.

Leisure Family

10/10

Exceptional

28 Nov 2024

Iryna

Amazing place to stay near Fuji! We definitely will be back the next time we travel in Japan!
Beautiful grounds on the property, amazing onsen (both on the roof and on the ground floor), incredible staff, can't say enough thank you to all the staff. Very nice drum show after the dinner and the most comfortable bed out of all hotels we stayed in Japan (felt like sleeping in the clouds), great buffet breakfast. Overall one of the best hotels we stayed at in Japan!

8/10

Excellent

26 Nov 2024

Grace

Nice scenery around the hotel, onzen is good too. The staff is not friendly .. sob sob … especially dinner services.

Leisure Family

10/10

Exceptional

25 Nov 2024

April

The service is excellent! Only thing I would recommend that if they would have more English speakers fluent on the front desk service! Thank you!

Friends_and_family Family

8/10

Excellent

23 Nov 2024

Verified traveler

Can be better

For a hotel that charges 600 sgd per night , they only provide two bottles of water. Additional water is chargeable.

Bathroom walls were made of wood, which were half mouldy.

Other than that, service and food provided was good. The view of Mt fuji was worth it.

Partner

10/10

Exceptional

21 Nov 2024

Sin Yee Diana

very good service

Leisure Family

10/10

Exceptional

15 Nov 2024

Marcel

A great Japanese experience.

Great Onsen. Fantastic Japanese experience! Magnificent garden. Excellent food.

Partner

10/10

Exceptional

15 Nov 2024

Jack

Amazing hotel! A shame it was too cloudy to see my Fuji from our room.

Leisure Friends

10/10

Exceptional

12 Nov 2024

Connor

The in-room onsen (sanri room) was incredible. Beautiful gardens for walking and plenty of food options and amenities.

10/10

Exceptional

12 Nov 2024

Qi Hua

Very nice hotel

Leisure Family

10/10

Exceptional

10 Nov 2024

Brittany

Amazing place, we had private onsen room and it was so beautiful. You need to be able to speak a little Japanese to get the full experience. Would highly recommend

10/10

Exceptional

07 Nov 2024

Xing Ru

I booked two different types of room for two nights. The hotel offers me to stay in the first room until the second room is ready to check in. That impressive me and make me more relax. All the staffs are friendly and nice. And all the plant decoration in every corner of the hotel are fresh and pretty. Food quality is good and I love the Japanese style Buffett breakfast ( they also have western style buffet too). I will come back to visit for sure

Friends_and_family Family