d'Nusa Beach Club and Resort

Indonesia , Bali
Bali, Light House Beach, Jungut Batu Village
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50 reviews shown

10/10

Exceptional

03 Nov 2025

Lira

The pool area was such an incredible surprise. It was heavenly being able to be right on the beach

Leisure Partner

10/10

Exceptional

11 Oct 2025

Britt

Such a beautiful hotel! The staff were extremely helpful and very friendly.

Friends_and_family Family

2/10

Poor

12 Jan 2025

Mason

DO NOT STAY HERE – UNSAFE, UNHYGIENIC, AND TRAUMATIC

Our stay at D'Nusa Resort, Lembongan was horrifying. Unsafe food, dangerous conditions, and neglect put our health and safety at serious risk.

ILLNESS & UNSAFE FOOD
December 28, my partner and I became violently ill after eating at the resort, severe diarrhea, vomiting, dehydration, (I lost 14 kg). Food hygiene was shocking: raw meat, stale rice, spoiled milk, and flies at the buffet. Complaints changed nothing, forcing us to stop eating hotel entirely.

MEDICAL EMERGENCY IGNORED
January 3, I needed urgent medical help, staff were dismissive. My partner had to demand action, finding staff playing games after our call was ignored. A doctor later said I was lucky they came, exposing the resort’s blatant neglect.

ELECTRICAL FIRE
An electrical fire broke out in our villa. when informed staff told us to come back latter??? Finally using Electrical tape for repairs, showing incompetence in addressing life-threatening risks.

CONDITIONS WORSENED
After leaving, my partner’s health deteriorated, requiring hospitalization. The professionalism at our next hotel showed D'Nusa’s dangerous failings.

NO REAL COMPENSATION
The resort’s response, a bar credit we couldn’t use and a $30 boat ride to leave the island after we were allowed to cancel the last 2 nights, far from compensation for the trauma and expenses we endured, it was insulting.

WARNING
D'Nusa Resort is unsafe, unprofessional, and unfit for guests. Avoid it at all cost!

Leisure Partner

10/10

Exceptional

23 Nov 2024

Sophie

Amazing accommodation nice and quiet and relaxing. Staff were all so polite and efficient. Food was tasty too!

Leisure Partner

2/10

Poor

30 Aug 2024

Anador

Worst hotel experience I have ever had. I was given the wrong room and then treated terribly by staff for asking for a replacement room that was like the one I paid for. Staff were then consistently rude to me from this point on. I felt very uncomfortable here. My partner and I also got food poisoning from eating at the hotel restaurant. I complained about this respectfully and was then harassed by this hotel via WhatsApp. Truly an awful travel experience.

2/10

Poor

07 Aug 2024

Luke

Property was unclean and the staff were not helpful at all.

2/10

Poor

14 Jul 2024

robert

No atmosphere at all food terrible

8/10

Excellent

21 Apr 2024

Rebecca

Nice room

Room was lovely, staff were just ok. Resort was a bit empty and lacked a vibe.

Friends_and_family Family

10/10

Exceptional

27 Jan 2020

Verified traveler

private pool is great

Leisure Partner

10/10

Exceptional

04 Jan 2020

Alison

Great stay, we would re-book with Adiwana

Hotel comms through WhatsApp made our journey to and from the island so amazingly helpful and took out any stress. The staff at Adiwana were so helpful, friendly and polite. Gym was airconned and useable - although very small. The pool was a little too warm early in the morning but cooled down later in the day. Breakfast was included we had it only one day, the addition of a few things like yogurt and Bircher would have made it perfect. The French toast that day was very hard - need a recipe reevaluation there. The assortment on the day and egg station was fine including a tasty selection of Indonesian and balanced well with Western style foods.

Partner

8/10

Excellent

22 Oct 2019

Steven

For a quiet stay

It’s close to the beach if it’s what you’re looking for. For travelling wise, you need a scooter to get around the island and to Ceningan. More like a 3 star in my opinion. Nightlife is pretty much quiet.

4/10

Poor

09 Sep 2019

Verified traveler

The room at first glance was basic but good for the price. At closer look, we found the sheets to be stained and dirty, the curtains and towels also stained. The aircon seemed to give off a musky smell that woke us up in the night as it was so off putting. Shame for such a great location, if you pay more for the villas they seem to be much nicer but the deluxe rooms weren’t so deluxe at all.

Leisure Partner

8/10

Excellent

20 Aug 2019

Verified traveler

Our room was big and lovely, can’t fault it. The pool area was horrible. Didn’t want to sit there

10/10

Exceptional

28 Jul 2019

Rajdev Singh

Nice quiet beach. Clean. Excellent service. Spacious room. Beautiful sunset location. Will definitely recommend my family and friends here

Partner

6/10

Pleasant

15 Jul 2019

Verified traveler

All the staff were excellent, super helpful. Rooms and facilities not as nice as in photos.

Leisure Family_with_children

8/10

Excellent

07 Jul 2019

John

Excellent Beach Hotel

The D’Nusa Beach Club and Resort exceeded my expectations. Upon arrival to Nusa Lembongan, I was met by a member of the hotel staff and transported to the hotel. Check-in was quick and the staff was very welcoming and friendly.
The room was larger than expected. The bed was comfortable and the TV had many English channels.
The pool and beach area were excellent. Fantastic sunsets from the hotel beach. They even have bean bags chairs and a large swing on the beachfront.
The breakfast was good and included a cook to order egg station. I also had the cheese pizza at the hotel restaurant which was slightly more expensive than restaurants in the area however was worth the convenience.
Checkout was very efficient and a staff member also took me to meet the ferry back to Sanur.
Overall, I enjoyed my stay at this hotel. The best part was the staff who were very friendly and welcoming.
The only negatives, very minor, were: weak AC in the room, while the rooms were cleaned daily, they could use some deep cleaning and some paint to cover scuff marks on the walls and the lounge chairs around the pool and on the beach could not be adjusted. So you could not lay flat on theses chairs.
I would stay here again and would recommend this hotel to friends and family.

10/10

Exceptional

29 May 2019

Verified traveler

Great stay for one week for honeymoon

We loved our stay- we extended it for 5 more nights. The shuttle service, clean large rooms, gym, service, beach front were all amazing! It’s the only hotel on the stretch that doesn’t have boats docked in front so easy to swim. The showers were a nice touch by the pool to wash sand and salt off. We only wish they were more eco friendly in terms of use of plastic. We asked if they could fill up our water bottles but they only had plastic bottles. For a big hotel on a small island they should really think about their use of plastics. Breakfast was great- no complaints there! Especially enjoyed the egg station. According to other reviews on the groups of Chinese - we didn’t encounter this but we were also away from the hotel exploring the island during most days. Go grab a sunset drink at the beach bar next to the hotel - Bobs beach bar - Bob is the best!!! Service at the hotel is great! We had an issue with our air con and they fixed it right away. Will come back!

Partner

6/10

Pleasant

10 May 2019

Cynthia

Good for a stopover

Average hotel but good location:
The staff is very nice but the rooms are run down and need to be refreshed! There was no hot water when we arrived but the hotel fixed it quickly. It’s very good for families but the food could be improved

Partner

10/10

Exceptional

09 May 2019

Verified traveler

Nice spacious room, clean and updated. Beach front is not as big as what the photos lead to be. I t was quiet and peaceful till the Very loud Chinese from China came and took selfies non-stop right in front of the sunset! It is hard to avoid them. Just a shame!

Leisure Friends

10/10

Exceptional

20 Apr 2019

Verified traveler

This property was so stunning, would highly recommend! Beautiful and spacious room, friendly staff, amazing beach views. We stayed in the lagoon suite and would definitely suggest because you have essentially private access to the second pool which is so lovely. Would stay again

Leisure Partner

10/10

Exceptional

13 Oct 2018

Jasmine

A piece of paradise

Such a beautiful location! The resort is very laid back with beach swings, bean bags and sun lounges overlooking the pristine clear waters. The staff were friendly and the rooms comfy. The Chef Show for dinner was fun and delicious, a must do when staying at this resort! I would highly recommend this resort.

Family

10/10

Exceptional

03 Oct 2018

Dennis

Lembongan

Much better than Bali, and 2bed villa with a pool, amazing.. don’t hire bikes through your hotel just walk out side way cheaper and better.. overall, planning our next trip. Definitely stay here again

8/10

Excellent

29 Jul 2018

Flicka

Great comfortable rooms

Amazing bed. Very comfy. Hotels lobby is dated but the rest of the place is top notch. Good breakfast spread included. The staff were incredidible except for the front of house/reception who were VERY rude. Unimpressed.

10/10

Exceptional

26 May 2018

sam

Amazing and sensational is an understatement

What an amazing and beautiful place, such a hidden gem of a place with the best food, service and staff.
Thank you to all!

Family

8/10

Excellent

28 Mar 2018

Ashleigh

Loved the location and right on the beach. Villa was nice. A lot of Chinease tourists come between 11-3 which was annoying, but apart from that we were happy.

10/10

Exceptional

22 Oct 2017

Nicole

Friendly staff, great location

We stayed in the 2 bedroom villa & it was amazing. Food at the restaurant wasn't the best but there's dozens of restaurants & warungs within 10 mins walking distance.

6/10

Pleasant

04 Sep 2017

Jennifer

Lovely beach front hotel

Room huge and pool access was great . Loved the balcony with comfy lounge. Floor could of been cleaner as feet black after walking around room . Not much atmosphere at the dining area meal was just ok . Ate out over the road most nights.

Partner

4/10

Poor

23 Aug 2017

Grace

Overpriced and run down

We paid extra to stay in a private pool villa. It was very noisy as everyone has to walk past to get to beach and restaurant. Buffet breakfast was average and not a lot of selection. When we arrived we were told there is a large group of Chinese tourists using the pool and restaurant for lunch so we should go out for the day, not really what we had in mind when we had only just got to the place.

The room was kept clean and had a good large comfy bed.

4/10

Poor

08 Aug 2017

Carl

Nice hotel on the beach but........

The hotel itself is very nice, we had a two bedroom bungalow which was perfect for us as a family of 4. the rooms where spacious and comfortable with a very nice indoor/outdoor bathroom, we had some issues with hot water although these seemed to be dealt with after having to mention it to reception twice. The hotel is a little further out of town so best to have a scooter.

The biggest downfall of this hotel was the chinese tour groups which basically take over the pool,bar and beach are between 10am - 4pm. They come in from the beach by the boatloads and really spoil the peacefulness this hotel otherwise has. There is no respect for hotel guests privacy and personal space. we where only informed of this upon checking in and had we of been informed when booking we would have chosen to stay elsewhere.

4/10

Poor

30 Jul 2017

love holidays

Disappointed

The hotel was clean and well presented
The staff were very friendly
The breakfast was disappointing with the only positive the egg station
The most disappointing thing was the fact that resort is taken over by day trippers from 10.30 to 3.30 every day. They are loud rude and it is very uncomfortable so much that most people choose to leave the resort whilst they are there.

10/10

Exceptional

09 Jun 2017

Vaughan

Beautifully situated near the water , you can easily eat dinner from the restaurant while watching the sunset. Staff excellent, the small gym too was a bonus. Lengbongan is beautiful... wished we had stayed longer here. Few different options for Yoga too nearby. Hotel organised a snorkeling trip - I can highly recommend! Only downside was the plumbing within the ensuite... flooded after only very short showers.

Partner

8/10

Excellent

11 Mar 2017

Kylie

Great new property

Our stay at dNusa was great. The staff excellent and friendly especially Freddy.
The day trippers coming in limits the use of the facilities a little but thats to be expected on the island.
The rooms are beautiful, large and well maintained. We found better prices booking online then the reception staff could offer. The spa is not operating yet but there is plenty of good spas close by.
A few little tweaks to staff training and this is top notch.

Partner

2/10

Poor

08 Oct 2016

brownie

Do not stay here!

Whilst the rooms and accommodation are reasonable, and the staff are friendly and helpful, this resort is inundated with boat loads of tourists between 10am and 4 pm. The hoards arrive and take over the pool, the beach, the day beds and the dining area. Room paying guests become 2nd class citizens and at $350 a night, this is completely unacceptable.
The food served in the dining area is below average. When a local place can't make a decent nasi goreng there's a real problem. We made the mistake of eating there one night wondering why it was so empty. Apart from the ordinary bland all included breakfast We never ate there again. We tried a couple of cocktails on our first night as well, and we are almost certain there was no alcohol in them. Terrible. I would not recommend anyone stay at D'Nusa Lembongan.

8/10

Excellent

05 Jun 2016

Verified traveler

Very new hotel/resort right on the beach

It's difficult to rate the resort accurately as it is still under construction for the hotel section. The private pool villas are open and restaurant. You can't fault the villas they are beautiful. Would love to return when it's fully completed.

4/10

Poor

27 Aug 2025

Verified traveler

Usually the choices on hotels.com don’t let down. Here unfortunately it did. The hotel might’ve been a 4 star experience a decade ago but it’s been let down by non-existent maintenance; general upkeep is poor, service is mostly missing, restaurant/bar is of a 1-star hotel.
The pictures look MUCH better than reality.
We’ve travelled quite a bit and this is honestly not a 4-star hotel. A shame.
The closeness to the beach is very nice only let down by the presence of wooden beams, a remnant of old

Partner

4/10

Poor

30 Dec 2024

Verified traveler

Would not recommend

Poor service.
Bad breakfast that had been standing out for many hours without replenishing.
My room lacked instructions for how to use phone to call for room service. When I got pad thai room service it was clear that it was from breakfast and the rice was so bad.
Loud since the door was nowhere near \"soundproof\".
In general the roof was broken probably water damage.
The location has potential but it need to be deeply renovated and service improved.

Partner

8/10

Excellent

29 Jul 2024

Asunciona

La playa es imposible bañarse

Un hotel muy descuidado la villa con picina es pequeña pero las habitaciones estan muy bien como y comodo el desayuno no es muy variado pero lo peor es la playa que no se puede bañar hay arrosales en la playa y imposible de bañarse no refleja las fotos del.hotel mostrando la playa que imposible bañarse

Friends_and_family Family

6/10

Pleasant

15 Feb 2024

Hassan

The property needs a serious 1 year closing for renovations!

Leisure Partner

8/10

Excellent

21 Feb 2020

florian

moyen

Pour ma part pas mal si on prend une villa ensuite propreté à revoir service excursion majore x2 par l hôtel pas d enthousiasme par l accueil
Nourriture normal bien mais pas top
Et soucis électrique grésillement coupure réparateur dans la chambre
Voilà

Partner

6/10

Pleasant

08 Feb 2020

Verified traveler

Ik had hele hoge verwachtingen van dit resort. Voor we aankwamen had ik al meerder e-mails van hun ontvangen. Hierbij moest ik aangeven hoe laat ik zou aankomen of ik vervoer nodig had, allergieën etc. Bij het boeken had ik aangegeven dat het ons honeymoon zal zijn. Bij het inchecken was er een tourgroep voor ons en er waren maar 2 mensen achter de incheckbalie. We moesten even wachten, uiteindelijk naar de kamer en ik had iets geboekt dat niet qua verwachting was en we hadden een upgrade gevraagd. De andere kamer bekeken en we besloten die te nemen voor een meerprijs. De villa zou schoongemaakt worden en klaargemaakt. Uiteindelijk toen we wilde slapen ontdekte we dat de klamboe aan de bovenkant er vies was. Dit werd de dag erna schoongemaakt. Ik kreeg uiteindelijk weer mailtjes van hun over of ik bepaalde tours wil boeken en een persoonlijke pagina aan wil maken. Ik heb een boze mail gestuurd dat ze me niet meer moesten lastigvallen en ze doen toch niks met je formulieren. Geen klein gebaar voor ons honeymoon bij check in. na aangeven in de mail pas dag erna wel iets ermee gedaan. Er zit blijkbaar wel genoeg personeel om de gasten lastig te vallen per mail, maar niet genoeg personeel bij de balie. Erg krom

Leisure Partner

8/10

Excellent

11 Jun 2019

Christian Fredrik

Koselig sted

Ligger bra til, skyddet fra hovedgaten, veldig sentralt. Litt enkel frokost. Mye for pengene.

Partner

10/10

Exceptional

02 Apr 2019

Elisabeth Sylvia

Preis Leistung top

Tolles Preis Leistungs Verhältnis
Sehr bequeme Betten. Super nettes Personal

Friends

8/10

Excellent

01 Jan 2019

Peter

Rent fräscht och lugnt , kan rekommendera detta stället. Kan bli lite stimmigt om det kommer många kineser till poolen på dagtid

Partner

8/10

Excellent

11 Dec 2018

Josefine

Ett av de finaste hotellen på ön

Supertrevlig vistelse på detta hotell. Vi hade en liten ödla i badrummet vilket var obehagligt, men personalen hjälpte oss att få bort den. Supertrevlig personal.
Vi hade ett superfint rum med terass som gick direkt ner till en gemensam pool man hade med några andra. Insåg när vi var där att det var rätt onödigt för dels var det aldrig sol på den sidan så man ville knappast ligga ute på sin terass och vattnet i poolen var iskallt.
Utbudet på mat var inte jättebra på hotellet.
Det kändes dock som att det var ett av de finaste hotellen på hela ön när man kollade sig omkring

Partner

6/10

Pleasant

21 Nov 2018

Verified traveler

まあまあ

Partner

10/10

Exceptional

07 Oct 2018

Verified traveler

villa 有私人泳池，一般房一樓有共用泳池，一般房二樓沒有，海灘邊還有大泳池和鞦韆，餐點好吃。

Partner

8/10

Excellent

02 Aug 2018

Kristian

Greit nok

Sov her 2 netter, hotellet i seg selv var bra. Nærområdet var ikke mye å skryte av, føltes litt som im vi var i slummen. Bildene lyver også veldig ang. strand og basseng. Ellers mye bra

Partner

8/10

Excellent

13 May 2018

Verified traveler

Accueillant

Bonne prestation , tres bon accueil, excellent petit déjeuner

8/10

Excellent

03 May 2018

Yulia

Брали номер с выходом к бассейну. Это оптимальный вариант, очень удобно. Номер просторный, все чисто. Завтраки нормальные, все привычное есть. У нас сломался кондиционер, персонал сразу же предложил поменять номер на соседний и перенесли вещи. Пляж немного огорожен от общего, но купаться там практически невозможно, так как чаще сильные волны. Волна приносит всякие палки и кораллы, можно остаться без ног. Отель удален от причала, но есть шатл, который курсирует до причала и обратно. Отель активно предлагает экскурсии, но ценник в три раза выше, чем у агентов на улице. В ресторане также все втридорога.

Partner

8/10

Excellent

21 Apr 2018

Verified traveler

Bra och fint rum, mindre bra mat.

Vi hade det bra på d'Nusa. Vänlig personal och fint vid polen från egen terrass till bra pris. Det som tyvärr inte var lika bra var maten på hotellet både gällande restaurang och frukost. Buffén till frukost kändes farlig då den stod framme i många timmar. Vi hade önskat att man istället hade meny att välja från. Det gjorde att vi efter två mornar valde att äta frukost på andra ställen istället. Så sammanlagt skulle vi ge hotellet en 3-4a.

Partner