Shanghai-Deco Hotel

8/10

Excellent

29 Mar 2026

Dan

The shelter bus service is very convenient. They have the route between airport to hotel and hotel to the Disneyland. Food is amazing! The staff is okay! Hopefully the bed get a little bit improve next time!

Self

10/10

Exceptional

25 Mar 2026

Amit Pal Singh

Clean Room, good Breakfast

Self

10/10

Exceptional

23 Mar 2026

Amninder

Great

10/10

Exceptional

17 Mar 2026

Girlie

For the price it ia worth the stay.

Family_with_children

6/10

Pleasant

14 Mar 2026

KUMARA

1. Business centre was bad. There were 2 computers. Very old and slow. Should replace.

2. Airport shuttle service is excellent.

3. Room service (220 I believe) was good.

Partner

10/10

Exceptional

10 Mar 2026

Yiu Ting

Very well service especially with great help from staff 222 . Very friendly and nice service !

Partner

10/10

Exceptional

24 Feb 2026

Chenxi

friendly staff. beautiful room. close to airport with 24 hour shuttle and also shuttle to Disney. breakfast was amazing.

6/10

Pleasant

16 Feb 2026

Jan Willem

breakfast was poor

Leisure Self

10/10

Exceptional

31 Jan 2026

Xiao Hong

Nice place to stay for transit. Staff are kind. Good value. Shuttle bus service is very convenient.

10/10

Exceptional

31 Jan 2026

Nuan

clean room and amazing breakfast

Business_and_leisure Family

10/10

Exceptional

17 Jan 2026

Castle Dong

Always staying here when I’m in Shanghai catching flight leaving come Pudong. Customer service is excellent, even the room service lady. Ask for help from the lady (didn’t get her name. Think her card number says 222) she was super helpful and super cheerful. Just makes you feel welcomed and right at home.

Business

10/10

Exceptional

16 Jan 2026

Clausey

Our room was very clean and the staff was really nice.

10/10

Exceptional

05 Jan 2026

Keyimani

Good spot if you want to be close to the airport. Staff was friendly and food wasn’t too far from things

Leisure Partner

10/10

Exceptional

05 Jan 2026

Adam

I really enjoyed this place! Everything was great and the staff were very friendly. My only slight issue I had was in the pod there was no sound blocking (earplugs are provided) so you could hear the restaurant/cafe music quite loud each morning even using the earplugs

Self

10/10

Exceptional

24 Dec 2025

Eggie

I love the service, the breakfast oml it was so. My transit was 15 hour's this was perfect for that.....

Thank you

Leisure Self

10/10

Exceptional

20 Dec 2025

Yantong

Rooms were very clean and nice, good amount of space for luggage too. Breakfast is excellent with lots of Chinese options too. Free shuttle to/from airport and also Shanghai Disneyland.

10/10

Exceptional

11 Dec 2025

Valerie

The staff was courteous and the porters (night and day shifts) were very helpful with my three luggages. The room was clean. Had a great one night stay before my morning flight the following day.

Leisure Self

8/10

Excellent

08 Dec 2025

mayank

Clean room and staff is very good

8/10

Excellent

23 Nov 2025

Ibrahim

Airport shuttle was easy to locate and on time

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Rushi

This is a great hotel.

Leisure Self

10/10

Exceptional

04 Nov 2025

Keidi

Great breakfast ☺️

Business_and_leisure Family

10/10

Exceptional

31 Oct 2025

Timothy

The room was very clean, the staff was courteous, and the free breakfast in the morning was excellent. They also called me in the morning to remind me of my shuttle to the airport.

Self

2/10

Poor

27 Oct 2025

Shaker

I liked nothing about this hotel.

You get what you pay for! Cheap hotel gets you cheap room, cheap facility, cheap reception.

Business Family

4/10

Poor

24 Oct 2025

SAMUEL

Checkin took too long (over 15 minutes ) because they couldn’t find my reservation for some reason?!? It was right there on a preprinted paper! Breakfast was very good but I saw a cockroach on the soy milk table. Bed was very comfortable. The blackout blind was slightly opened at the end of the wall which led in a lot of morning light and woke us up and I tried to close it but it wouldn’t close. The concierge helped us book a taxi and watched our luggage while we toured Shanghai, that was very nice. The shuttle was convenient to/from airport, just make sure you let them know you need the shuttle ahead of time. There are vending machines if you need a late night snack. There are no attractions or sightseeing place near the immediate vicinity of the hotel.

Partner

10/10

Exceptional

19 Oct 2025

JIANG

Big shout out for cleaner 229

10/10

Exceptional

09 Oct 2025

inge sri

airport shuttle easy to find. the only complaint the room was smelly. we complaint and the second room was slightly better. the smell is moldy kind, perhaps from the hvac.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Dorota

N/A

Partner

10/10

Exceptional

28 Sep 2025

Graham

Very convenient for the international airport and shuttle on time and very efficient

Business_and_leisure Partner

10/10

Exceptional

24 Sep 2025

Andreas

Great place to stay

It is a great place to stay either a few days or the night . Hotel is very clean , and they make an effort, and go the extra mile make you comfortable. Breakfast was really good, that of course is if you like Chinese cuisine. The bus service to and from airport is timely 24-7 . Over all a great place , stayed several times already .

Self

10/10

Exceptional

22 Sep 2025

Hang

Second time booking Shanghai Deco, it’s amazing experience once again! Would love to book again when I need a transfer in Shanghai, the location is a bit inconvenient if you are visiting Shanghai, but it seems it is getting better as I can see there is new road building around the property, stay tuned.

Leisure Self

10/10

Exceptional

20 Sep 2025

jun

Friendly staff！Job 222 and 225

8/10

Excellent

06 Sep 2025

Zhen

Provide shuttle bus info for T2 pickup location would really helpful as only T1 pickup info was provided in booking email. Everything else is excellent. ( Please do not share my personal information like name /email/ etc. when you sharing this review)

10/10

Exceptional

01 Sep 2025

Mike

Love staying here. Continent shuttle from PVG. Short cab ride to Shanghai metro if you want to get into the city. Staff (especially 219 223 cleaning lady) is so helpful. Only downside is that you pretty much need to take a taxi to find food or shopping options. Not very convenient to walk around the hotel.

Business Self

10/10

Exceptional

27 Aug 2025

Mustafa

Long layover

Very friendly staff, very clean. Great hotel great service

Partner

10/10

Exceptional

27 Aug 2025

Ayaka

The customer service was amazing! The hotel provides a shuttle bus between the airport, Disneyland, and the hotel, which makes it really convenient. Overall, it’s definitely worth staying here! The only downside is that it’s a bit far from the nearest subway station.

Leisure Family

10/10

Exceptional

31 Jul 2025

Lu

I was traveling from Suzhou to Shanghai Pudong Airport to catch a flight. I originally planned to book a budget-friendly hotel for the night so I wouldn’t have to get up too early to travel from Suzhou the next morning. I chose this hotel because it was reasonably priced, included breakfast, and was only a 15-minute drive from the airport.

When I arrived, it turned out to be even better than I expected. The king-size bed was very comfortable, and the environment was extremely quiet. The breakfast the next morning was also very generous. I immediately recommended it to my friends!

Self

8/10

Excellent

08 Jul 2025

Enrique

it was great

Leisure Partner

4/10

Poor

08 Jul 2025

Verified traveler

How did this hotel even get a four-star rating?

This hotel was a major disappointment — far from what you’d expect from a supposed four-star property.

The room had a strong damp smell, and even worse, the bedding felt moist and clammy, making it very uncomfortable to sleep. While the interior looks newly renovated, the materials and workmanship are clearly cheap and poorly done.

Breakfast was a letdown as well — lots of items, but most tasted bland or poorly prepared. The staff lacked basic professionalism

The shuttle service only runs once per hour, which is inconvenient and impractical.

this hotel is seriously overpriced. The experience is more like a two- or low three-star level at best. Definitely not worth the price — I would not stay again or recommend it to others.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Kathie

Good for Shanghai Pudong layover

The hotel is great if you have an overnight layover. There is a free shuttle bus to and from the airport. The room was a decent size. I particularly liked the washroom arrangement and spacious shower. I had a single room and it had a king size bed. There was a free buffet breakfast that had a great selection. The only downside is that the hotel is located in an industrial area but okay if you just need a place to sleep. Staff were very friendly

Self

10/10

Exceptional

29 Jun 2025

Sara Louise

What an amazing experience such helpful staff.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Jiuzhou

Good hotel!

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Menglong

Hotel was clean. Staffs are friendly. Cleaning lady was helpful. Great stay. Would highly recommend!

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Samantha

Nice but rude shuttle service drivers and flooded shower

Leisure Family

10/10

Exceptional

03 Jun 2025

Keng Yuen

Excellent service from staff employee number 222. Simple hotel with great service staff.

Leisure Family

10/10

Exceptional

02 Jun 2025

Hala

All was perfect except staff communication , because of lack of english language

Leisure Self

10/10

Exceptional

28 May 2025

Mercedes

There was a little line upon check in, but every employee that I encountered was very nice and hospitable. The shuttle from the airport was quick, organized and clean. The free breakfast was traditional Chinese, and also had western options for my picky eating kids. Beds were soft, and room was spacious. For a week long trip with my kids, I have nothing but good words and sentiments. Thank you employee 245 and 218 for servicing our rooms!!

Thank you for making our stay amazing!!

Business_and_leisure

10/10

Exceptional

19 May 2025

Pei Ling Rachel

Room is spacious and clean. It is also very near to Shanghai Pudong Airport and also provides a shuttle bus service to the airport every hour (you have to reserve a seat). The customer service is also very friendly and also provides pretty good breakfast selections.

Leisure Family

6/10

Pleasant

03 May 2025

Mario

No one spoke English

Business Self

8/10

Excellent

02 May 2025

Oniel

.

Business

10/10

Exceptional

30 Apr 2025

Timothy

Much preferred to the airport hotels. Excellent

Leisure Self

10/10

Exceptional

24 Apr 2025

Hala

All good and convenient, but staff dont speak good english, mis communications happens

Leisure Self

8/10

Excellent

22 Apr 2025

cheng-yun

none

Leisure Family

6/10

Pleasant

08 Apr 2025

Verified traveler

Pros and Cons

Pros:
-great affordable price
-not far from PVG airport
-shuttle is included for both the airport drop off and pick up as well as one Disneyland drop off and one Disneyland pick up per day. It’s very timely and clearly marked shuttle bus as well

Cons:
-front desk English is rudimentary at best
-even if you put the “do not disturb” light on in your room, they’ll still come in and clean your room when you’re gone and knock until you wake up and answer the door if you’re inside and have locked the door. I didn’t like that, it felt like they were going to come in no matter what, even against my wishes
-not very clean - hair was on surfaces, towels, and bedding
-there’s a bright green light that blinks all night on the A/C machine (bring an eye mask)

Self

8/10

Excellent

01 Apr 2025

Kitty

This hotel offers airport shuttle, which was the primary reason I chose this one. Be aware that the airport shuttle only runs once an hour, 24 hrs a day. The location is further out and less convenient than I expected.

My room looks clean, but the bedding has funny odor. It smells like the bedding wasn’t washed properly. Food in the restaurant wasn’t bad. Breakfast was good.

Leisure Self

10/10

Exceptional

29 Mar 2025

Anne

The hotel was fairly basic but clean and comfortable. We stayed there one night as we had an early flight. They offered a free shuttle to/from the Disney resort and the airport which was the reason we picked it. We had stayed two nights in the Disney resort then took their late evening shuttle to the hotel after the park closed. I don’t know what their facilities were like, including breakfast which was included, as we didn’t have time to avail ourselves of them. Our room was in the building across from the reception and the staff showed us the way and helped with our luggage without us asking. Compared to the price of staying at the Disney resort, this was incredible value. I would be more than happy to stay there again if I was planning to visit the parks on another trip as the shuttle made transport options very simple, both to the resort and the airport.

Leisure Family

10/10

Exceptional

29 Mar 2025

Verified traveler

Excellent hotel near PVG with free shuttle. Buffet breakfast has numerous choices. Have stayed here many times when flying in and out of PVG.

Self

10/10

Exceptional

24 Mar 2025

Sheri

Very good hotel. I book for my mom. She stay there twice lately, service really good. Staff very friendly professional and helpful. Thank you a lot. Will recommend to all my friends and family.

Leisure Family

4/10

Poor

15 Mar 2025

Jennifer

The property was nice enough. Bed was comfortable. Staff does not speak or understand any English. Shuttle to and from the airport only. Concierge service was not helpful. Hard to catch Taxis back to the property.

Leisure Self

10/10

Exceptional

04 Mar 2025

Pik

Convenient to outlet and airport.

Leisure Partner

10/10

Exceptional

18 Feb 2025

Juan

The concierge was very friendly and helpful to assist me with my luggage. Staff No. 211233 was extremely helpful for me during my stay there.

10/10

Exceptional

02 Feb 2025

Jeffrey

This is a good place for an overnight stay between flights. I have to say the food at dinner was first class.

Leisure Family

4/10

Poor

02 Feb 2025

Verified traveler

Check in staff is pretty rude, and has very poor English for communication.
Overall stay doesn’t worth the price, you can get much better experience in a cheaper hotel nearby.

Friends_and_family Family

10/10

Exceptional

30 Jan 2025

Tina

Love the airport shuttle and the room. Super clean and everyone is very kind.

Employee 225,222 housekeeping lady was so kind during my stay. She was very helpful and made me feel very welcomed. Thank you auntie!

Leisure Self

6/10

Pleasant

27 Jan 2025

John

When we arrived, our room was not clean, but they did switch us to another room. The first room was also very noisy as I guess there’s construction next-door. The breakfast was very good.

Leisure

10/10

Exceptional

26 Jan 2025

Rebecca

Lots of big trucks parked in front of hotel. But aside from everything’s good even foods in the restaurant are great.

Leisure

10/10

Exceptional

30 Dec 2024

Ying Xuan

Staff with badge numbers 249, 233 and 255 were helpful during our stay and checkin. Staff with badge number 249 I believe, was very helpful and helped us with our baggages

Leisure Friends

10/10

Exceptional

26 Dec 2024

Kennard

The room was very clean and neat. Staff were friendly and helpful. The hotel is located close to Pudong airport and they also have shuttle bus service.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2024

Verified traveler

Nice stay

Friends_and_family Friends

10/10

Exceptional

09 Dec 2024

Nam

very good service

Leisure Family

10/10

Exceptional

05 Dec 2024

Frederick

We were only there a few hours, but certainly as an airport hotel it was great period the staff was very good, the rooms were just fine and it had a very convenient airport shuttle.

6/10

Pleasant

28 Nov 2024

Georgeta

First Room was badly cigarette smoke smell.I think I choose no smoking room .Second room was ok much cleaner I think ,the smell of cigarettes was not in that rooom. But is a convenient place for transfer travels and shuttle is very convenient.Thank you

Leisure Family

8/10

Excellent

22 Nov 2024

Geoff

No local shop or restaurant

Leisure Self

10/10

Exceptional

19 Nov 2024

Junyi

Nice staff.

10/10

Exceptional

15 Nov 2024

Miran

Nice hotel close to the airport. Large room, comfortable bed, nice bathroom and great breakfast. Really appreciated the airport transfer service.

Leisure Friends

6/10

Pleasant

15 Nov 2024

Adeola

Not too bad!!

Business Self

10/10

Exceptional

14 Nov 2024

Hala

Nice hotel and very convenient transport with nice and helpful staff

Leisure Self

8/10

Excellent

12 Nov 2024

Syeda

For 1 night the property is fine for airport. Very convenient for airport. It is clean. The hotel provides shuttle buses. Very reasonable price. Nice food in the restaurant.
Only problem is there is nothing near the hotel. There are few shops but you have to walk 15mins.
The problem we had as all over china staff don’t speak much English.

Leisure

10/10

Exceptional

08 Nov 2024

Verified traveler

Great layover hotel with free airport shuttle

I had an amazing stay at Shanghai-Deco Hotel during an overnight layover, and it exceeded all my expectations! This hotel is perfect for travellers in transit, as they offer a free airport shuttle that runs on the hour, making airport transfers seamless and stress-free. The shuttle is easy to locate, and it truly made my travel experience much smoother.

One of the highlights was the delicious breakfast - a fantastic spread with options for every taste. Starting my day with such a great meal set a positive tone for the rest of my stay. The staff were incredibly kind and welcoming, always ready to help with any questions or requests.

Although I was there for just one night, the location is ideal for anyone wanting to explore a bit of Shanghai, as it’s close enough to the city for a quick evening adventure. Overall, Shanghai-Deco is the perfect place for an overnight layover in Shanghai. Highly recommend!

Self

10/10

Exceptional

04 Nov 2024

Chris

A great stay for thr night. Loved that there was a free shuttle back and forth. Only issue is that there's no street food near by, need to walk 20mins.

Leisure Family

10/10

Exceptional

04 Nov 2024

jim

Providing shuttle service to airport is a plus.
Included breakfast is attractive.

Leisure Family

10/10

Exceptional

01 Nov 2024

chrys

Very nice

10/10

Exceptional

31 Oct 2024

Ruby

Thank you all for an amazing experience, helpful and generous hospitality truly wonderful team of people

From Ruby and Glen Ralph, NZ

Leisure Partner

10/10

Exceptional

31 Oct 2024

Sze-Ching

Very nice and clean room, looks like it has been recently renovated. A few reviews said about aircraft noise. Yes, there were a few infrequent and the provided earplugs have no use. Fortunately aircraft noise didn’t last into late night and had a good sleep. The airport shuttle bus was on time. There isn’t very much around the hotel. The hotel restaurant was the only choice. The inclusive breakfast starts at 05:30 with decent choices of Chinese and Western food.

Leisure Partner

10/10

Exceptional

26 Oct 2024

Sheng l

Clean and comfortable

Leisure Family

10/10

Exceptional

18 Oct 2024

Luping

Clean house, nice stuff, good service.

Leisure Family

10/10

Exceptional

12 Oct 2024

Michael

Close to the airport very convenient 24 hour airport service. Definitely recommend if you are staying near the airport. Great price

Business_and_leisure Self

8/10

Excellent

30 Sep 2024

Katherine

Stuff was great, I had to send an express mail before I left the hotel, a front desk stuff Mr. Cheng , Yong 程永 ( His employee ID number 249) helped me to setup SF express service. It was very helpful! I appreciated it a lot.
The surrounding area is not so well, nothing around, like a far village area. All are good Other than that .

Leisure Self

10/10

Exceptional

28 Sep 2024

william

Really nice hotel. Let down by the room we were in facing warehouse facility with all that entails. Would I stay again? Absolutely

10/10

Exceptional

22 Sep 2024

Jessica

Wonderful stay

We stayed one night there. Because our flight was very early next morning, the hotel’s shuttle bus really help. We took the 4:15am shuttle to PVG airport. Shuttle was very on time (arrive T1 at 4:40am) and the hotel front desk even prepared take away breakfast brown bags for us which was very thoughtful. Room was clean, stay was comfortable, check in was smooth and easy. All the staffs there are nice, courteous and very helpful.

Friends_and_family Family

10/10

Exceptional

17 Sep 2024

Xue

This is my go to hotel on arrival in Shanghai, and for staying the night before departure. Shuttle is so convenient. Breakfast is good. Room is nice. Price is fair.

10/10

Exceptional

12 Sep 2024

Brianna

Very nice stay , room was clean thanks to employee number 223

Leisure Self

10/10

Exceptional

11 Sep 2024

Eriko

We were very happy to stay there. Especially, we had a good sleep. Everything was clean. Beds and pillows were comfortable. We wanted to stay there longer.

Friends_and_family Family

10/10

Exceptional

06 Sep 2024

Siti Rohani

Check in was smooth. Staff are super courteous,friendly and efficient .
Staff no.220 did an awesome job cleaning our room daily. Shuttle bus to Disney and airport to/fro was so convenient for us. Thanks hotel.com for the recommendation.

Friends_and_family Family

6/10

Pleasant

05 Sep 2024

Greg

Just a place to sleep

This is nothing more than a place to sleep. Don't expect much else. The breakfast was okay.

Business

8/10

Excellent

03 Sep 2024

MICHAEL

Hotel is good for a transit sleepover night with a nice shuttle bus facilities. Staff were OK and it would have been better if you were better welcomed.

Nothing around the hotel to visit as it is in the middle of nowhere.

Won't be using Expedia again as they put a misleading advert on a previous booking before this one and Expedia did not resolve the issue to my expectation and wasted an hour with them.

Therefore, I do not recommend any future bookings with Expedia.

Leisure Family

10/10

Exceptional

03 Sep 2024

Caixia

Nice experience at this property, nice service and transition to airport, that’s convenient when you go to airport from the property, specially servers, polite and friendly, her employees No is 222. Thank you.

Leisure

8/10

Excellent

18 Jul 2024

Michael

Very convenient airport hotel. Looks less glamorous than in the photos but food was tasty and service was good. Shuttle to airport also good.

8/10

Excellent

14 Jul 2024

Rau Junior

The staff were very helpful and friendly, highly recommended 👍

Leisure Partner

10/10

Exceptional

11 Jul 2024

Tang

10 mins taxi away from the nearest subway station is it's convenient but not walkable. Airport shuttles are nice, and the breakfast is decent. The room felt a bit old, and had a moldy smell when we arrived. Turning on the AC helped getting rid of the smell. There is cigarette ash stuck in one of the cups near the dresser despite it being a smoke free room. Overall pleasant enough for an airport hotel.

Leisure Family_with_children

10/10

Exceptional

09 Jul 2024

Hong

Very delicious breakfast buffet