Shanghai Marriott Hotel Kangqiao

China , Shanghai
Shanghai, No 4499 Kang Xin Highway, Pudong
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50 reviews shown

10/10

Exceptional

13 Oct 2025

Mary

Awesome staff and excellent location for Disneyland

Business_and_leisure Partner

10/10

Exceptional

25 Mar 2025

Tum

Family stay

This hotel is perfect for family going Disneyland as they provide hotel shuttle service . Timing as follows pickup 7/8/9/10am . The breakfast spread is nice and price is discounted if you book 1 day in advance. Overall my family like it!

Friends_and_family Family

10/10

Exceptional

11 Dec 2024

Wahid

Great staff and clean

Business

8/10

Excellent

21 Sep 2024

Saeed

Very clean and helpful stuff

10/10

Exceptional

09 Sep 2024

Verified traveler

Staff, breakfast, rooms, quietness, all was excellent. At double the price it would still be excellent. As long as the location suits you there is literally nothing I can or would complain about. Rarely have I ever been pleased with a hotel. This is a huge exception. I will absolutely stay again if the location suits me.

Business

10/10

Exceptional

14 Jul 2024

Zhaohui

Clean

Leisure Family

10/10

Exceptional

10 Jul 2024

Karin

Love the property and the staff, especially the housekeeping lady, she was very nice and attentive.

Leisure Family

10/10

Exceptional

13 Apr 2024

DIANE

Great hotel close to Disneyland

Such a great stay! Super friendly staff, especially Luis who helped with getting set up on apps to make travel in China so easy! The pool looked amazing although ran out of time to enjoy it.

Business

6/10

Pleasant

04 Apr 2024

SHUIHONG

Too normal to believe it’s Marriott.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2024

Raivinder

I recently stayed at the Shanghai Marriot for a business trip to China. My stay was extremely pleasant and I cannot find any fault with the accomodation, staff or food during my stay. I had a great breakfast every morning with lots of options and the staff went out of their way to be friendly and courteous to me. I would definitely stay here again without hesitation.

8/10

Excellent

31 Oct 2023

BYUNG CHUL

Clean bed

4/10

Poor

17 Aug 2023

Guo

The property is new. There is a slight smell coming from the new interior decoration. It may not be notable to others but I am very sensitive to such smells. Also, blood stain was spotted near the toilet, totally unacceptable.

Leisure Self

10/10

Exceptional

09 Jan 2023

Verified traveler

Thank You

Special thanks to Horace at reception for a warm and efficient check-in and check-out.

Friends_and_family Family

10/10

Exceptional

20 Aug 2020

Verified traveler

A great place with attentive staff. Will be more appreciated if all of the in-room stuff was being fully prepared.

Leisure Family

4/10

Poor

08 Jan 2020

Verified traveler

not a place worth to stay

service is not friendly overall; especially breakfast, food options are very poor and service is very poor too

Friends_and_family Family

10/10

Exceptional

01 Nov 2019

Eddie

Good stay

Good place to stay for the night.

Partner

10/10

Exceptional

01 Oct 2019

Katie

Modern, clean, friendly. Great room. Nice restaurants. Good place to relax before a long flight.

Leisure Partner

2/10

Poor

24 Sep 2019

FreqTraveller

The kitchen of this hotel is so poorly run! First day, club sandwich took 45 minutes to make, fries came out cold to the touch. Second day, ordered oatmeal from the menu, out of oatmeal. Third day, ordered hummus from the menu, out of hummus. Fourth day, go to brunch. All dishes severely picked over or out. Air conditioning blowing so hard over the egg buffet station, gross! Four chefs in the middle of the kitchen chatting and looking at WeChat like they have nothing else to do during brunch at 10 am on a Sunday.

Management and service people need to be retrained, or hotel should lose its franchise. Worst Marriott I have ever stayed at.

Business Self

8/10

Excellent

17 Aug 2019

Verified traveler

It is quite new and well decorated. The room is quite spacious. I like the room very much.

Leisure Self

10/10

Exceptional

25 Jul 2019

Verified traveler

Great service. No problem. Hope to have light food in the restaurant.

Business_and_leisure Family

8/10

Excellent

13 Jul 2019

Arvinder

Comfortable and pleasing stay! However the ATM was not working and my deposit was not credited on the departure date due to some issues! Still waiting for confirmation from hotel.

Business Self

6/10

Pleasant

22 Mar 2019

Verified traveler

The room, the price is quite good. However what is lacking is the staff.

First, during check in. The attendant cannot find my booking name and was trying to get me to find the booking number. She was also being quite rude to me. It turns out that she misspelt my name.
Check out was okay. However, there was no staff at the bell counter to call for the taxi. There was only 1 receptionist so I had to wait for a long time to call for the taxi.

10/10

Exceptional

11 Mar 2019

Frances

Super hotel, great service/rooms, boring location

The hotel is about one year old and you can tell. It's in a fabulous state, the towels are still incredibly fluffy. Bedrooms are so well designed for guests. The bed is comfortable, there are couches, electric curtains, good lighting, great electric sockets, all with USBs, but the highlight the bathroom. The bathtub is the best I've ever seen, with a tap that moves to ensure space in the bath. There's a bath rack, to balance your book/iPad on and great toiletries.
The location, is less exciting, it's in the middle of nowhere, you can't even walk to a convenience shop.
The buffet and Italian restaurants are good, but busy and very noisy.
I used the executive lounge, not the most beautiful environment, brightly lit and characterless, but good food and drinks.
Staff throughout were incredibly service orientated and great!

10/10

Exceptional

11 Mar 2019

Luis

Luxury and Comfort in one place!

Comfortable and spacious, the room was well equipped with everything you want. Premium bedding and xite toiletries rounded out the perfect room. The wifi was always reliable and strong and there was a 24 hour gym for your pleasure... Not to mention a great pool. Staff were friendly although the dinner buffet ended very early and the a la carte menu is not worth it. The area was not high interest or high traffic but accessible enough to make it worthwhile.

10/10

Exceptional

12 Dec 2018

Steven

Fantastic hotel. Not a lot around it though.

4/10

Poor

10 Nov 2018

Shaoqing

sigh

The smell is too strong and the bed is not comfortable.

8/10

Excellent

03 Nov 2018

Nathan

Good for shanghai disney with a shuttle, new and clean. Good breakfast but nothing else around the hotel yet

8/10

Excellent

30 Oct 2018

Verified traveler

Nice hotel close to Disney Land. Two queen beds very spacious.

10/10

Exceptional

18 Oct 2018

randall

Great hotel

New hotel. Stay for business. Comfortable and friendly staff. We stay here during every visit to Shanghai.

10/10

Exceptional

28 Sep 2018

Verified traveler

Really enjoyed my stay with my kid. Food is great too.

8/10

Excellent

28 Sep 2018

Chris

Great Hotel

Great hotel, but nothing in the local area. Food in the Executive lounge was good, but not much variety. Gym was good, pool looked great.

8/10

Excellent

27 Sep 2018

Shetul

Great Hotel

It was a very convenient place. Good for early morning flights. Newly built hotel with Comfy rooms. Large Rooms.

10/10

Exceptional

26 Sep 2018

HONG SHENG

I will be back

Nice hotel, great room.

10/10

Exceptional

04 Jul 2018

Verified traveler

Brand new - Great hotel

The hotel was so new and clean it was a pleasure staying in this hotel.

10/10

Exceptional

05 May 2018

Rachel

Good hotel

8/10

Excellent

29 Apr 2018

Aditya

Good place , keep it up

Great hotel, tastefully done, courteous staff, good experience

8/10

Excellent

30 Mar 2018

annmarie

15 minutes away from Shanghai disney

10/10

Exceptional

08 Mar 2026

Jonghyun

깨끗한 객실, 수영장도 좋구 조식조 맛있어요~

8/10

Excellent

08 Feb 2026

Seonghwan

편안하게 쉬고 갈 수 있어서 좋았어요. 수영장등 다른 시설을 이용할 시간이 없어서 조금 아쉽네요.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

BOMIN

깨끗하고 친절해요

10/10

Exceptional

07 Nov 2025

Young Seo

깔끔하고 조식도 맛있습니다

Business

10/10

Exceptional

27 Oct 2025

Raphael

Avaliacao honesta

Funcionarios prestativos, comoda do restaurante bom e muito bonito

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Lars

Modernes Hotel in Pudong

Business Self

10/10

Exceptional

13 Sep 2025

JEN

沒得挑

Business

10/10

Exceptional

15 Jul 2025

Daichi

お部屋の準備が整っていなかったり不手際が目立った

Leisure Friends

10/10

Exceptional

12 May 2025

YULONG

整体都不错就是退房时候大中午的就安排两个人排队好久

Business

10/10

Exceptional

02 Mar 2025

Daichi

So great quality

Leisure Partner

8/10

Excellent

21 Nov 2024

Hang

隔音比较差，走廊和隔壁房间说话声音能听得非常清楚，影响睡眠

Partner

10/10

Exceptional

06 May 2024

FUTABA

Was amazing stay. Wanted a slight better cleaning for the room such as the bath tub but still great experience it was. There were shuttles to and from Disneyland which made our trip nicer:) Definitely will come back next time.

Leisure Friends

10/10

Exceptional

10 Apr 2024

SAYA

The hotel information staff were friendly and helpful. He gave us detailed information on recommended sightseeing spots in Shanghai. Even after checking out, we were treated with courtesy and follow-up until we left the hotel. The room was very clean and comfortable. I wasn't able to take the shuttle bus to Disneyland, but you can easily get there by taxi. This hotel is convenient for going to Disneyland. It is far away to explore the city of Shanghai. thank you very much.

Leisure Friends