Holiday Inn Shanghai Pudong Kangqiao

8/10

Excellent

07 Feb 2026

Janice Rosario Lequigan

Staff are really attentive and tries to communicate despite the language barrier. We have chosen the hotel for its free shuttle to and from disneyland. It is about 20minute ride. There are shops and restaurants around the area. Room is clean. Good value for money.

Leisure Family

8/10

Excellent

29 Dec 2025

Aldrich

Good

Friends_and_family Family

2/10

Poor

15 Nov 2025

Calvin

Room AC was not working during the 3 day stay there, front desk was not welcoming

8/10

Excellent

05 May 2025

Simone

It's a great hotel if you're going to Disney.

Leisure

10/10

Exceptional

15 Dec 2024

Changhee

bar

Business Partner

8/10

Excellent

20 May 2024

Gordon

Nice little stay on way home.

Hotel is in a great area between airport and the Bund. Very clean, American style rooms with great little food mall close by, convenience store across the street, and lots of restaurants. We booked it on our way home because of proximity to airport. Very comfortable and we would stay again.

Friends_and_family Family

6/10

Pleasant

27 Jul 2023

On-Lai

Hotel staff are friendly, but location is very inconvenient - 1.5 km to nearest Metro and very far to city centre

8/10

Excellent

14 Sep 2019

SANJAY

Highly recommend

Hotel was great, room and bed very comfortable, staff very helpful, sumptuous breakfast spread and felt like home. Only negative was the wifi - very slow and sometimes not connecting. Will stay there again if I travel to Shanghai.

10/10

Exceptional

27 Jul 2019

QING HAI

Room services is very good!
First floor food is good
Third floor food is good
swimming pool is good

8/10

Excellent

23 Apr 2019

POON

nice staff and environment
surprise to have suttle bus to disney
but a little bit far from center of the city

Leisure Friends

8/10

Excellent

22 Apr 2019

Sonia Dichoso

4 star

Very comfortable and very clean place and nice breakfast! All staff are speaking english! Only dhuttle bus service always wait long time.. but all sre nice and pleasant sorroundings. Room very clean and lobby more comfortable and good smell!

Family

6/10

Pleasant

09 Apr 2019

Luiz Amaro

Average. Good for Disney visitors

Had to change rooms because the first was smelling like it hadn’t been used for months, not fresh. The second one was ok but different from that I had booked and paid for online. Restaurant was under remodeling and breakfast was served in a temporary facility, food was cold. Sauna was not hot enough, jacuzzi was out of service. He hotel has a nice environment, but is from everything, suttle bus serves well those going to Disney, and the nearest metro station is 20 minutes walking.

8/10

Excellent

05 Apr 2019

HN

Convenience and good value for money
However, room service only till 11:30 but I can only arrive after 12 and no service is available.

Leisure Self

8/10

Excellent

19 Mar 2019

Verified traveler

It is clean and has nice facilities. On this particular visit the air wasn’t working. They gave me a room fan to help.

Business Partner

10/10

Exceptional

07 Feb 2019

Brianna

Great Value & Clean

I have stayed at this hotel twice now. It is clean and a good deal for the price.

Partner

8/10

Excellent

22 Jan 2019

Luis

Sparkling decor but dulled service

The facilities themselves are great. Comfortable bedding, modern decorations, good buffet, strong internet, and very comfortable lobby. Unfortunately, check-in took a really long time, the front desk staff have limited English skills and forget about room service (that took almost 2 hours and a trip to the lobby to see the manager). The area is convenient for shopping and sightseeing and there is a shuttle bus available. In the room, you had typical amenities like shower gel, shampoo, slippers, razor kit, etc... even some fruit... but I went down to the buffet for dinner and ended up back in my room - no real Western-style dishes. Seems like the hotel is a fancy \"local\" hotel as opposed to an international hotel.

10/10

Exceptional

18 Oct 2018

Verified traveler

Very clean and simple hotel. Great for business travelers. Rooftop pool and exercise facilities are very good.

10/10

Exceptional

05 Sep 2018

Tham

Good stay

Good location value for business trip

10/10

Exceptional

25 Aug 2018

Verified traveler

good price and nice room. some wait time at check in and check out

8/10

Excellent

08 Feb 2018

Karon

Clean, quiet hotel with a great view of downtown S

We enjoyed our stay in the Shanghai hotel. It was clean with a great view. Plenty of restaurants close by. We wanted to try the Dim sum buffet at the hotel our last day but it was closed for a private party. If we would of known earlier we could of tried it another time. Overall it was a great place to stay.

Family

10/10

Exceptional

01 Nov 2016

Meghan Rae

We arrived very late in the evening, but the staff was still friendly and alert. They offered us an upgrade free of charge, and it was the most wonderful stay of my life time. The absolute nicest bed/hotel room I've enjoyed in all of Asia.

Partner

8/10

Excellent

07 Oct 2016

Verified traveler

Holiday Inn Pudong

Nice hotel with good facility and nice staff.a bit far out from the city center but relatively close to airport

6/10

Pleasant

25 Aug 2016

Verified traveler

The non-smoking room smelled of smoke!

When I reported the smoke in the non-smoking room, the hotel service person commented that the smoke smell was not that strong. It seems that there is a culture of tolerance to not follow through with the hotel standards.

8/10

Excellent

17 Jul 2016

Jessie

A great choice for business travel

Great location for one of our business destinations

8/10

Excellent

01 Jun 2016

AK

Overall excellent place

Very good stay. Excellent infrastructure, facilities and hospitality. Value for money.

8/10

Excellent

15 Apr 2016

Victor

Great food nice rooms

Bring your own coffee as they only give you one package a day. Roomso and bathrooms were very nice. And many fine restaurants are within walking distance.

4/10

Poor

14 Mar 2016

Zengineer

Three strikes and you're out

Strike 1 - It took 3 trips from the check-in desk to my 12th floor room, with luggage both ways, to get a key card that would open the door. Once inside the room the temperature was 80 degrees F ( it’s cold outside). I called the main desk who said just wait for the A/C to cool down the room. After an hour I called back for repair service. The service man determined the air was blowing 80 (26 degrees C) and advised the main desk person, who told be to just wait for the A/C to cool down the room. I told her that 80 degree air will never cool down the room so change my room immediately. They called back with a satisfactory room change.

Strike 2 - About that awesome pool – Pool and fitness center open at 6AM, but were locked up and dark on this day. I called the main desk who said please wait and they would call when they open. I got the call at 6:30 and proceeded to the gym then to the pool, which was empty, as in no water. They said it will open next week.

Strike 3 - The room service menu is pretty limited. I ordered pizza, but was told they were out, so I hung up in a huff, vowing to never stay here again. They called back and said the chef found some pepperoni so we were back on.

Previously I have been disappointed with how cold the restaurant is in the winter, so wear a coat or heavy sweater. Just to be fair most Chinese hotel restaurants are cold too. Cold plates are usual here. I would say more but I have reached the character limit for this entry.

10/10

Exceptional

01 Feb 2016

Verified traveler

It was great everything is clean and tidy, except that the night when i checked in the staff attitude was very bad. Also the staff calling for taxi, they will ask you to walk out to the main and get your own taxi road if your destination is nearby. Again, rude staffs!

6/10

Pleasant

20 Jan 2016

Jeffrey

An ok stay but some distance from the sirport

The hotel was much further from the airport than we anticipated and did not have a courtesy bus. If you stay here expect a £20 taxi journey to the airport which gives an indication of how far away it is, given the cost of taxis in Shanghai. Other than that the hotel was clean and tidy and the breakfast was good. Of note however is that apart from the Executive Lounge, the hotel doesn't otherwise have a bar.

8/10

Excellent

15 Sep 2015

Sondhoo

Comments on Holiday Inn Kiangkiao

It was for 3 nights, room very spacious and well cleaned with the necessary amenities things that i didn't expect to have.

Very confortable bed and pillows.

The negative points i would say:

* I booked for a king size bed, and had a single bed
* Requested for top sheet, but didn't got it
* Welcoming desk too slow, we checked in very late & out very early and we waste precious minutes at the desk

6/10

Pleasant

30 Jun 2015

Verified traveler

My stay was pretty good, I was frustrated with WiFi , the signal was not strong. The staff were friendly and tried to help.

10/10

Exceptional

05 Mar 2015

kwok

business trip

nice

8/10

Excellent

21 Dec 2014

Pascal

Conveniently located 30min from Pudong airport

Nice stay, although very short. Clean, convenient, staff not very friendly but it is what to expect in China

8/10

Excellent

22 Jul 2014

Adam

Convenient to Pudong Airport

The hotel location is one of the main reasons I prefer to stay there. You are about 20 miles from PVG and the hotel is very convenient to the major rings in Shanghai. The buffet on the ground floor is standard, nothing exceptional. The rooms are small but nice. They don't have HBO which bugged me abit. Their workout facilities are very nice, next time I will try their pool. I will try the club level next time as well.

10/10

Exceptional

24 May 2014

Adam

Convenient to Pudong

Nice hotel that is affordable and close to Pudong

10/10

Exceptional

07 Apr 2014

business

nice price!

good price, nice location

10/10

Exceptional

06 Apr 2014

business

nice room with satisfying price

you can get a suite within budget, so good :) better than have standard room in 5 star hotel

6/10

Pleasant

30 Mar 2014

Tan

Hotel closer to work..

This hotel is situated far away from my work. I intend to book the Holiday Inn at Pudong but ended up with Pudong kangqiao. Daily travel to work and back from work is a challenge as many taxi around the hotel do not go to Town.

10/10

Exceptional

02 Nov 2013

Anthony

nice hotel close to fair

Easy,,,all as expected that is what makes it great

10/10

Exceptional

23 Oct 2013

Maria

Nice hotel

The hotel is great, the room is very comfortable, and the staff are very polite.

8/10

Excellent

06 Aug 2013

Verified traveler

The food was ok. Service was slow. The hotel was really nice and very clean.

6/10

Pleasant

26 Jun 2013

MC

Nice hotel pool

The hotel room was clean and the lobby had free wireless Internet access. The third floor Chinese restaurant was good and reasonably priced. The in-room TV had English (ESPN!) and Mandarin channels.

The ground floor restaurant featured both Asian and Western breakfast and dinner, buffet style, and it's quite a bit more expensive. There were a lot of business people in the hotel during our stay, and the breakfast buffet was crowded and ran out of food. I was somewhat disturbed by the staff just removing the dirty dishes from the tables and not wiping anything down before they placed another table setting.

There were only a few restaurants within walking distance. It's about 40 RMB to take a taxi to the nearest subway station. Getting a taxi from the subway station back to a hotel is more of a hassle, as the location of the hotel was not well known.

10/10

Exceptional

06 Jun 2013

Rick

Comfortable and between Pudong Airport and City

Very comfortable Holiday Inn between Pudong Airport and downtown Shanghai. Beds were very comfortable, room was large, breakfast buffet was great with Western and Chinese foods. Staff was attentive and spoke English well. Wi-fi was fast. The Cantilever Pool with the glass bottom on the 24th floor is an experience. It has a swim up bar but the bar was not open when I was there. I must note, the picture on this site is not accurate of the glass bottom. The glass parts are 6 squares about 1 meter/ 1 yard, not the large rectangles shown. However, still worth it. If you arrive into Pudong airport late, take the short ride to this hotel, sleep comfortably for a night, then go swimming the next morning for some excitement, then journey into downtown.

8/10

Excellent

28 May 2013

S Patel

Good hotel, comfy bed, helpful staff!

I stayed there for two nights, the hotel is evert thing one would expect a Holiday Inn to be. Well designed with nice room and bathroom, VERY CLEAN! The staff was helpful and also instantly agreed to an extended checkout time of 3 pm which normally a lot of hotels dont agree to without a long 5 min discussion on hotel policy etc. Having said that, the hotel is a bit far from the heart of the city hence if you have work around the location then stay there as otherwise a trip to say for Eg. the Bund will cost about 80 to 90 RMB one way. It happened to be my birthday on one of the days of my stay, the hotel manager was kind enough to leave a delicious Velvet Cheese Cake along with a note in the room wishing me which I thought was a very nice gesture.

8/10

Excellent

02 Apr 2013

RAHUL AGARWAL

good

it good to stay there.

4/10

Poor

08 Dec 2012

Graham

Not Shanghai's greatest experience

You expect certain standards from a Holiday Inn franchise and at first sight this hotel looks like every other one in the Group. It is modern, clean and has a good check-in and reception area. The problem is in the room - lights were faulty, the bathroom door was stuck open, the airconditioning was set at a default of 27 degrees and could not be adjusted. It was a dreadful night's experience. The restaurant has the feel of a place where people are just eating for fuel, they have nothing to inspire them in there. The selection was awful and the staff disinterested. Don't be misled into thinking that this is an 'airport hotel'. It is a 30 minute (140RMB ) taxi ride in light traffic from Pudong Airport. If you are looking for a convenient airport stop-over try the Ramada to be really on the doorstep, or book somewhere central to have somewhere alternative to eat and stroll around and accept the longer transfer time in the morning.

10/10

Exceptional

23 Sep 2012

Diane

Best swimming pool in the world!!!

Great. Would go back in a heartbeat.

8/10

Excellent

05 Sep 2012

Verified traveler

Excellent Hotel!

I only stayed here for one night so I suppose my review will not be applicable to those who stay there for longer durations. Regardless, I was very pleased with my overall experience during my stay. All of the staff with whom I dealt with had no problem communicating in English.

I only have one complaint. The hotel had charged me a deposit fee on my credit card which I was unaware (I don't usually stay in hotels so I didn't know this is a practice) off so I decided to call them to figure out what was going on. A woman had picked up my call. After asking her what the fee was about she simply said \"Deposit fee, will cancel it in one week\" and hung up the phone. I guess she did answer my question but her tone was very bitter and she came off a bit rude. Don't let this sway you away from spending any night here. Besides this incident every other staff member I interacted with was extremely helpful and pleasant.

10/10

Exceptional

20 Jul 2012

Tom

Nice.

Staff was extremely helpful and courteous, facilities were elegant and immaculate. No problems finding English speakers among the staff. Shops and restaurants nearby. My only quibble- the ad for the hotel said airport transport available, which is technically true. Taxis. The day I was there, the hotel shuttle was available only at 9:30 a.m., and it took you to the interurban station. Probably my own misinterpretation, but I thought there would be an airport shuttle. Still, a very nice hotel, and an excellent stay.

10/10

Exceptional

09 Jun 2012

rod

heavenly relaxation

stayed at this hotel for 3 nights in april, and was the best hotel I've ever stayed at, it is in brand new condition, this hotel is perfect. Even the foyer had a lovely scent. We stayed on the 17th floor with great views and our room had no smoke or bad smells at all, internet access good, bottled water provided, bed was comfortable and had pillow selection, bathroom extremely relaxing. A perfect little escape. The hotel had the world's best swimming pool on the 24th level (rooftop) including a glass floor that you could look down from at the buses etc down below. We swam alot and never saw another person in there, we had a multi million dollar pool all to ourselves with 270% views!The hotel itself is situated about 10km south of longyang rd subway+ maglev station, just passed the S20 ringroad (hotel is still under construction on google maps), there is a free hotel bus at 9.30 to the station everyday or 2 yuan buses all day long from across the road ( take the only bus with no numbers, just chinese writing). The taxi ride from fanghua rd station (line 7) costed only 30 chinese yuan. It is also right next to a huge shopping centre including KFC and there is a selection of feet/body massage places across the road for tired bodies. The shanghai highlights were Pearl Tower, the acrobats, the maglev and this hotel! Get out of the expensive city centre and into the subways and suburbs and get a more authentic chinese holiday. There are plenty of little jewels like this to find.

8/10

Excellent

03 Apr 2012

Goldfish

Holiday Inn Shanghai Pudong Kangqiao

Stayed here between flights from Australia to London. Room was clean and well equiped compared to others I've used in Shanghai. Not the best area, but this didn't bother me as I was just here between flights.
Good facilities
Suited my needs.

6/10

Pleasant

03 Apr 2012

Verified traveler

the hotel in shanghai

The staff is very much bad they even understand the general english.

I am not satisfied with the facility which they provide.
The air condition is not working properly\,
they sat the room tempreture at 27, so please think can any person sleep in this room tempreture.

overall is not satisfactory.
thanks

10/10

Exceptional

26 Dec 2011

Verified traveler

Hotel for Shanghai's newly developed area

I have visited Holiday Inn in the winter of 2011 and I am very impressed with the quality of the furnitures and features of the hotel. I would recommend to every visitor in Shanghai if they are OK to endure 40 minutes of nerve racking taxi drive journeys in Shanghai. Hotel has a swimming pool on the top floor and you could enjoy Western and Eastern cuisine with peace of mind

8/10

Excellent

06 Nov 2011

Verified traveler

very modern hotel

The hotel looked like brand new, very modern, very beautiful hotel, room was good size modern and comfortable. But very far from everything though, during check in and check out no bell boy to carry your luggage, can't tell you too much because we only stayed one night so we could catch flight from pudong airport the next morning.would recommend this hotel to others, rate was very good, don't think you would get this rate after Disneyland is built.

6/10

Pleasant

28 Oct 2011

Daniel

New hotel service needs improvement

I had to wait 40 mins to check in although eventually the hostess offered me a drink. Swimming pool is beautiful but you will be required to wear swimming cap. If you don't have one, you will have to pay like 20 bucks o get one. Service is okay, the location is not ideal.

10/10

Exceptional

06 Jan 2026

tomoyuki

15階に宿泊、大晦日、元日の夜には街中であちこち花火が上がって賑やかでした
また、遠くには上海タワーや東方テレビタワーのネオンも見えました

スタッフも皆さん丁寧で、しっかりルームメイキングしてくれました

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Vincent

Perfect

Business

10/10

Exceptional

25 Oct 2025

Herminio manuel

Muy buen servicio

8/10

Excellent

31 Aug 2025

Verified traveler

Dans un quartier typique, pour la piscine

Hotel confortable avec belle vue sur Shanghai
Situé dans une rue avec plein de restaurants typiques, un grand centre commercial au coin de la rue (avec un immense et merveilleux supermarché et encore des restaurants)
Navette gratuite pour Disney (avec taxi c est 5 euros)
Le métro est loin 1.7km surtout sous 40 degrés
Taxi à 15 euros pour l aéroport

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Kim

The pool and people

10/10

Exceptional

28 Apr 2025

Sofian

Tout le confort voir plus que nos attentes habituelles. Il se situe à 20-30 minutes du centre ville en Didi (Uber). Situé dans un quartier vivant avec tous les commerces utiles. Je recommande vivement.

Business Friends

10/10

Exceptional

30 Mar 2025

Rishi

Perfect stay as always!!!

10/10

Exceptional

24 Mar 2024

Verified traveler

great memory

especially house keepers and officers are very kind.