Laren Family Hotel & Spa

Turkey , Antalya
ANTALYA, caglayan mah. 2054 sok. 21, 21
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50 reviews shown

8/10

Excellent

11 Apr 2026

Rachel

Location was good just a short walk from the coastal path and local shops / restaurants. Room was clean and everything we needed. Common area carpets and room shower needs attention to update. Nice food, pool, amenities and staff. Nothing bad to report! Had a very pleasant stay.

Friends

2/10

Poor

10 Nov 2025

Mark

This is not 5 star hotel, it is maximum 2 star. Very ride staff, 1 small bottle shampoo and 2 bars of hand soap for whole 6 night stay for 2 people, 1 cup ,empty broken fridge, very dirty rooms, no bedding, no duvet ,there is towel instead duvet, horrible hotel. Does the regional manager of expedia visited this hotel? The most important, it is NOT all inclusive hotel,it full board hotel with the same food everyday on certain time. Ice coffe, turkis coffee, juices, cocktails all extra cost, what is all inclusive?

Business_and_leisure Partner

8/10

Excellent

16 Aug 2025

Paul David

The staff are very friendly and helpful when required.
The hotel, accommodation and pool areas are kept very clean

Leisure Self

2/10

Poor

07 Aug 2025

Shoaib

I could go on and on my experience here…but let’s just say people spend your money elsewhere …so many issues with this place …front staff (one in particular called orhan) that did not want to be bothered with any questions…complete lack of customer service and really needs to be evaluated ….another individual nacmi was pleasant and was genuinely trying to help to the best of his abilities….money that was paid for this hotel was a complete ripoff ….
No hot water till the last night before checking out …electricity seemed to be going off intermittently …hallways smelled of smoke, cleaning ladies were very nice…one tiny elevator …prepare to wait for it …ac had to be fixed a couple of times…broken amenities in washroom…hair dryer stopped working ….shoukd i go on?? Buffet was decent and just ok …it’s not really all inclusive …specific times for each meal period …butter being told is finished at dinner time until pressing the girl and she then brings it out ….

The aesthetics look good from the outside but there are serious flaws with things going on there …wanted to use hot tub but hot water was gone again due to some electrical issue

Truly disappointed and feel cheated by this hotel …I HOPE YOU ARE READING THIS HOTEL MANAGER…no compensation was given or refund after complaining numerous times ….i received a fruit tray …a nice gesture but that does not do anything sorry.

Leisure Family

6/10

Pleasant

30 Jul 2025

Raisa

At least it was clean. But all inclusive is not even all inclusive, you have to pay for ice cream and certain spa treatments. The food is limited choice as is a boutique hotel, the staff do not want to help. Our room had several issues such as the hot tub stank when we tried to use it and didn’t work, the staff were unbothered and do not go out of their way to help you. It’s not worth the all inclusive here. Wifi went down a few times, pool is small and closes at 7pm.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Mandana

I had a wonderful stay at this hotel! The accommodation was very comfortable, clean, and well-maintained. The staff were exceptionally kind, welcoming, and always ready to help with a smile. The service was top-notch from check-in to check-out, making the entire experience smooth and enjoyable. I truly appreciated the attention to detail and the warm atmosphere throughout my stay. Highly recommended!

Business_and_leisure Self

10/10

Exceptional

28 Jun 2025

Mandana

Business_and_leisure Self

10/10

Exceptional

23 Feb 2025

Jane

The staff are very helpful and friendly

10/10

Exceptional

07 Jan 2025

Jane

The staff were brilliant, very friendly and informative, I’d definitely stay there again . The hotel itself is in a great area with lots of lovely coffee shops and restaurants

Leisure Self

8/10

Excellent

07 Dec 2024

Zulfiqar Haider

Very well maintained. Will sure come back.

Business_and_leisure Partner

8/10

Excellent

22 Aug 2024

Aycan

Wrong information about beach and entertainment

Leisure Family

4/10

Poor

08 Aug 2023

Soma

This hotel looks superficially very clean and nice upon arrival however the reality of the rooms and hallways is very different. Rubbish from the rooms accumulates in the hallway trash can, and cockroaches were seen both in the rooms and in the hallways.
Thankfully once my friend discovered a cockroach they changed the room. However it still left us feeling uneasy and uncomfortable for the remainder of our stay.

The best thing about this hotel is that they give free bottled water at the bar and transport to the beach (via numerous other hotels).

The location is good- near the mall and many restaurants and shops within walking distance.

However a warning , the beach club they’re affiliated with offers very basic run down sun loungers and you’re better off walking down to an alternative beach club for better facilities.

A couple of the staff I encountered were super friendly and some were the complete opposite.

All in all I would never stay here again.

Leisure Friends

4/10

Poor

22 Jul 2023

mubbashar

The rooms are ver congested. Also the rooms are not very clean.

Leisure Family_with_children

10/10

Exceptional

04 Jul 2023

Muhammad

Best hotel for families with kids very friendly environment.

Family

2/10

Poor

03 Jul 2023

Wasim

2 apples = 3 euros
Terrible service..
on our last night at 12am they stopped the wifi for our rooms..

Leisure Family

2/10

Poor

30 Apr 2023

Mehmet k

Terrible 😞

Leisure Partner

6/10

Pleasant

24 Apr 2023

Stephen

Convenient to Airport

Dissapointing level of workmanship. Mildew bathroom.
Buffet was not hot enough, the plates are cold as they are stacked too high in the plate warmer. Personal hygeine from staff was an issue.

Partner

8/10

Excellent

27 Mar 2023

Verified traveler

Mostly relaxing. Great staff

My stay was short and was just to relax after a short backpacking trip from Romania through Istanbul. The hotel and amenities are generally good. It is mostly used by medical tourists so expect seeing people of various states of medical procedures. They advertise a free bus to the beach. But it wasn’t running during my visit. The spa costs are incredibly expensive in comparison to local providers. Food good and changes daily, staff are attentive and happy. Silly rules that don’t allow you to take a single biscuit from the restaurant to eat with your coffee in the lounge let it down a bit. And the sun only hits the pool area in the morning and is in the shade in the afternoon.

Self

10/10

Exceptional

30 Dec 2022

taylor

All the staff from the managers to the cleaners were all lovely

Self

10/10

Exceptional

06 Sep 2022

Kevin

Absolutely fantastic, staff and hotel was amazing, we stayed in the Delphin Imperial in February which is a 5 star plus and very posh, we then came to the Laren Family hotel in August because it was closer to the dentist, it was beautiful we preferred this hotel the Laren family hotel is a little gem, all the staff are so friendly and helpful and the night manager was amazing to everyone, he made sure everyone got the best holiday ever.. We will definitely be coming back to the Laren Family hotel..
Thank you all for making our holiday special.

Kevin & Pauline
Room 208
August 24th - August 31st
Brilliant 7 night stay
Best hotel in Antalya

Business_and_leisure Partner

10/10

Exceptional

13 Aug 2022

Mariam

Staff were very friendly, the whole hotel was very clean and organised, the beach was nearby which was great and the pool was lovely 😊

Leisure Family

2/10

Poor

24 Jul 2022

Kadi

The staff and in particular the receptionist in the lobby was running an interrogation rather than welcoming me and my family. He was very rude to the point my wife noticed the unfriendly look on his face from a distance while she was sitting in the lobby. The rest of the staff speak very little English and at one point they told me that I can have free drinks at the lobby than later they came with a bill and charged me for it. The whole experience was horrible and very surprising.

Leisure Family

10/10

Exceptional

20 Jul 2022

Saqib

Great little place to stay. We loved it here. Had 2 rooms and full board. The staff were amazing. We had a hotel customer service rep meet us on arrival, she spoke really good English and explained everything clearly to us. She was at hand everyday to answer questions and would come up to us and ask us if everything was ok with our stay.

The rooms were modern and kept clean by housekeeping daily. The pool and bar/ reception area to sit was well maintained. The dinning hall was exceptional and the food choices were vast. The restaurant staff were also really lovely.

Free shuttle to and from the beach 3 times a day. You get a private part of the beach you can use and there is a bar / restaurant serving food and cold drinks.

We booked 2 excursions thought the hotel and were promptly picked up and dropped off at the hotel after them.

Loved it here and the closeness to the sea is really good to walk to.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2022

Huzaifah

Nice and Friendly Staff

Business_and_leisure Self

8/10

Excellent

25 Aug 2020

Samsor

good

Everything was fine, clean and comfortable.

Friends_and_family Family

6/10

Pleasant

30 Sep 2019

Verified traveler

Left much to be desired

It was OK. Coming from Istanbul and was so looking forward to a fun filled Antalya 4 night beach stay, I was not overawed by the place. Quite some distance from the beaches and unless you use a car to go to Lara public beaches, don’t be fooled by the pics. The front desk lady (Leila) was superb and pretty much was in charge of everything. Although I struggled to understand why they couldn’t clean my rooms until I had to remind them (daily). Next time I’d look to book an all-in-one package at a more upmarket resort as I struggled to find good places nearby for lunch, dinners or in-between snacks. Breakfast was good though.

Family

8/10

Excellent

02 Sep 2019

Verified traveler

This property seams new and we liked the location , Cleanliness & decoration

Leisure Family

2/10

Poor

24 Aug 2019

Verified traveler

Very rude management along with stuck up receptionist unhelpful con artists awful smelly place.

Leisure Family

8/10

Excellent

10 Aug 2019

Kauter

All thing was perfect but there is something that you hear the near room's

Family

10/10

Exceptional

01 Aug 2019

Verified traveler

They were very good.I was very happy I’m in joy there

Friends_and_family Family_with_children

4/10

Poor

23 Jul 2019

Verified traveler

Rooms. Quite clean and nice-looking, like the rest of the hotel. Bathrooms are separated from the room by a glass wall, which looks ok but not practical.
Food - one of the major issues. We had all-inclusive, and it was a huge mistake. Don't bother paying for it, it's horrible. Breakfast is more or less fine, although same food every day and not diverse enough, but lunch and dinner is a joke. They serve mostly frozen foods that anyone can cook in 20 minutes: nuggets, fries, boiled pasta, burgers and rice. They do veg and fruits as well, but it doesn't help as the main dishes are not up to a standard. Alcohol at the bar included in all inclusive is only local, and even for latte you have to pay if you want coffee (cappuccino and americano are free). Turkish cuisine is great and rather cheap, and there are plenty of restaurants around, so better dine out.
Beach. Far, but they have a bus every couple of hours.
Management and service. This is the biggest issue. They don't speak any english, so communicating what you want might be a problem. They don't check emails, so don't bother trying to contact them. Better call, but again, they don't speak english, They didn't give us any information about the hotel when we arrived, so we had no idea where to take towels or that there is jacuzzi somewhere downstairs. They couldn't even book a cab for 6 people to the airport and we had to split with the family. And they still asked us to give them 5 stars.
Location. It is far from everything.

Leisure Family

8/10

Excellent

19 Jul 2019

Verified traveler

The staff of hotel so nice and kind and the hotel so nice and new

Friends_and_family Family_with_children

6/10

Pleasant

15 Sep 2018

Kim

Nice, small refurbished hotel, quiet and family or

Pool view was OK and room was a decent size for x2 adults, but balcony could be bigger and fridge needs to be cold instead of warm. (but frustrating drinking warm juice while in room during late evening/night time). Buffet dinner was always a different variety of foods each day, breakfast was the same each day although their was a choice of cereals, eggs, omelette, fries, sausages, mushrooms, cheeses & pancakes with a selection of toppings, free drinks were only tea, coffee and water and juices only available in the afternoon from a dispenser machine. Staff on reception were very friendly and approachable and a few speak brilliant English. It's a quiet family hotel with 59 bedrooms, lobby area and pool side we're very nice and comfortable. 1 annoying downside is this hotel does not allow visitors or non staying family to come up to your room for a short while and this rule is not displayed online or on arrival.

8/10

Excellent

15 Apr 2018

Verified traveler

nice city stay

Overall nice small hotel..
Price is fair.
You have to pay for everything.
Far away from citycenter.

Family

2/10

Poor

17 Mar 2026

Zehra

Odalar bakımsız, duşakabinden su sızıyor, yemekler çok kötü, birdaha gitmem.

2/10

Poor

04 Sep 2025

Havin

Buraya gelmemenizi tavsiye ederim. Fotoğraflar gerçeği yansıtmıyor, “her şey dahil” konsepti söylendiği gibi değil. Bana verilen oda kötü kokuyordu ve banyo son derece kirliydi. Balkon için ise gerçekten söylenecek bir şey bulamıyorum… Orada bir gece bile kalmak mümkün değildi

Self

10/10

Exceptional

30 Aug 2025

Gianpaolo

Sehr gutes Essen, Personal immer hilfsbereit.
Murat war immer gut gelaunt ;-) Teşekkürler

Leisure

6/10

Pleasant

25 Aug 2025

Verified traveler

Aslında otel wc yerler mobilyalar vesaire yeni ve temizdi fakat havlu ve çarşaflar için aynı yorumu yapamayacağız.Lekelilerde çok bariz bir şekilde yeni istedik onlarda lekeliydi. Kendi eşyalarımızdan elbise havlu serip üstüne yatıp uyuduk.
Ayrıca denize sıfır bir otel değil. Denize yakın fakat plaj yani girilebilinecek sahile uzak.Servisleri var anlaşmalı beach e götürüyor fakat oda 13:15 te bitiyor.
Kahvaltısı iyi idi herşey fazlası ile vardı. Servis imkanlarını çoğaltıp tekstil ürünlerinde temizlik sağlayabilirlerse tercih edilebilinir.

Friends_and_family Family

4/10

Poor

20 Aug 2025

Cuma

Bazı personel iyi davranıp bazı personel kötü davranıyordu

Friends_and_family Friends

6/10

Pleasant

14 Jun 2025

Musa

……..

10/10

Exceptional

16 Aug 2024

Gürhan

Sehr guter Service . Personal super freundlich.

Leisure Partner

8/10

Excellent

15 Aug 2024

Kenan

Das Personal war sehr nett allerdings wurde das Zimmer während unseres Aufenthaltes nur einmalig gereinigt. Uns wurde ein größeres Zimmer angeboten, da wir sagten das die Zimmer für 4 Personen einfach zu klein sind, was dann nach 2 Tagen auch nicht möglich war da zu viele Reservierungen wohl waren. Ich würde dieses Hotel nicht mehr buchen.

4/10

Poor

12 Aug 2024

Murat

Personal ist freundlich aber das Hotel der Zustand des Zimmers. Jakuzi konnte nicht genützt werden zu dreckig, wurde nie gereinigt. Konnte nicht duschen da das Silikon in der Dusche komplett verschimmelt ist und stinkt. Allgemein alles als Gesamtkonzept was die Haxgiene des Zimmers angeht ist schlecht . Klimaanlage ist für das Zimmer zu Schwach es dauert ewig bis das Zimmer kalt bzw. angenehm wird. Würde es nicht zwingend empfehlen. Es sei den die ganzen Sachen werden sich ändern oder behoben. Essen wahr ok nichts besonderes

Friends_and_family Family

6/10

Pleasant

15 Aug 2023

Stefanie

Naja

Familienzimmer sind ohne Balkon. Das ist mir beim Buchen entgangen. Wir haben dann in ein Dreibettzimmer gewechselt. Die Zimmer waren eng, aber ok. Ich fand sie nicht sauber. Hinter der Tür, unter dem Bett war’s nicht sauber. Die Flure mit schwarzem Zeppich waren nie sauber. Auch nicht am frühen Morgen.
Das Frühstücksbüffet war toll. Viel Auswahl und lecker. Im ganzen Hotel waren Menschen, die Schönheitsoperationen hinter sich hatten. Vielleicht bin ich da empfindlich, aber ich fand es unpassend für uns als Familie im Sommerurlaub. Als dann an auch noch ein blutiges Pflaster im Pool herumschwamm war’s mir zu viel und wir sind einen Tag früher abgereist.

Friends_and_family Family

8/10

Excellent

26 Jul 2023

Aliyou

Super

Leisure Family_with_children

6/10

Pleasant

17 Sep 2022

Verified traveler

Mais pourquoi est-il si bien noté ?

Hôtel bien situé, et c'est le seul point fort de cette établissement, en effet la chambre est très étroite, la literie pas terrible, l'insonorisation des chambres est pas bonne on entend tout ce qui ce dit dans les autres chambres ce qui empêche de dormir et de se reposer, très pénible, le ménage des chambres est médiocre, et la nourriture est aussi très médiocre, le personnel est très gentil à l'exception de 2 où 3 personnes à la réception, donc si vous êtes là pour 3 nuits maximum ça peut le faire mais plus c'est dur.

Partner

10/10

Exceptional

05 Aug 2022

Verified traveler

Iyi bir konaklama

Hic bir sorun yasamadik, calisanlar da hizmetler de cok guzeldi.

Friends_and_family Family

4/10

Poor

07 Jul 2022

ahsan umar

Sfeer is niet goed

Leisure Family

2/10

Poor

06 Oct 2021

RAMI

Arnaque à 100%

premiere chose c'est vraiment de l'arnaque !!
la plage est loin de 10Km de l'hotel , on paye tout malgrais qu'on a reserver tout inclu ( seulement les 3 repas inclus)
il facture tout en euro et si on demande de payé en monai local ils nous exige un taux trop bas.
a la plage il nous amene chez parck et on nous donne les plus mauvais chaises !!!
les photos ne son pas comme en réalité !!
en plus pas de transfert à l'aeroport donc arrétez svp cette mensonge !!! ni accueille ni retour !!!

Partner

6/10

Pleasant

12 Sep 2021

Mehdi

Nous avons réservé pour 3 nuits, la première nuit nous avons eu une chambre tres etroite placée pret de l'ascenseur et le local des femmes de menages il y a avait beaucoup de bruit. La 2eme nuit meilleure chambre un peu plus spacieuse et au calme.
Le petit-déjeuner était complet.

Partner