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Half Board
Usually includes breakfast and one additional meal.
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Hoshino Resorts Kai Alps
Nagano · Japan
2884-26 Taira, Omachi-shi, NaganoView location
9.0/10Excellent99 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood8.6/10 8.6
Amenities8.8/10 8.8
See all ratings- Adults Only
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hoshino Resorts Kai Alps
Located in the Omachi Onsen-kyo hot-spring town, this 4-star ryokan offers a traditional Japanese retreat near the Northern Alps. Guests can enjoy the on-site hot springs, including an indoor public bath. The property provides a range of complimentary services, including a full breakfast, Wi-Fi in all rooms, and on-site parking.
For winter sports enthusiasts, there is a free shuttle to local ski areas, as well as on-site ski storage. All rooms are equipped with air conditioning and a private bathroom. The ryokan is positioned for exploring the region, located a 15-minute drive from the Tateyama Kurobe Alpine Route and 5.
7 km from Kita-Ōmachi Station.
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Located in Omachi, Hoshino Resorts KAI Alps is a 1-minute drive from Omachi Onsen-kyo and 15 minutes from Alps Azumino National Government Park. This ski ryokan is 13.3 mi (21.5 km) from Hakuba Goryu Ski Resort and 16.3 mi (26.2 km) from Hakuba Happo-One Ski Area.
Make yourself at home in one of the 48 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and minibars, and housekeeping is provided daily.
Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Entertainment
Smoking areas
Transportation services
Check-in and check-out
Check-in from
2:30 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Car required
Unicode Support false
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is required for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Half Board is not included in the Half Board rate for children aged 0-2. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as extra bedding and meals.
-
Minimal age
18
-
Spoken Language
Japanese
English
Nearby attractions
Omachi Onsen-kyo
0.1 km / 0.1 mi
Sake Museum
0.6 km / 0.3 mi
Shiki Theater Museum
2 km / 1.2 mi
Jiigatake Ski Area
3.2 km / 2 mi
Omachi Energy Museum
3.4 km / 2.1 mi
Yupuru Kizakiko
4.5 km / 2.8 mi
Nyakuichio-ji Shrine
5.1 km / 3.1 mi
Omachi Dam
5.2 km / 3.2 mi
Omachi Sports Park
5.8 km / 3.6 mi
Chubu-Sangaku National Park
6.1 km / 3.8 mi
Museum of Salt Road Yabusame Hall
6.5 km / 4.1 mi
Lake Kizaki
7.2 km / 4.5 mi
Reisho-ji Temple
7.6 km / 4.7 mi
Omachi Alpine Museum
7.8 km / 4.9 mi
Alps Azumino National Government Park
10.5 km / 6.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 48
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Ski storage
- Breakfast
- Only Adults
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoshino Resorts Kai Alps
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE JAPANESE ROOMTRIPLE • JAPANESE ROOMTPL.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoshino Resorts Kai Alps
TRIPLE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: TPL.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE LOFTSINGLE • LOFTSGL.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoshino Resorts Kai Alps
SINGLE LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hoshino Resorts Kai Alps
50
reviews shown
john
Beautiful hotel and excellent dining experience. Loved the freshly grated wasabi! There was an earthquake during our stay but had not affect the hotel operations. Will definitely come back again.
Dawn
Book the loft room for a family of 4
Room: table has a hole at the bottom (not lighted) and was not very visible. Was quite a hazard for us as we tripped over that same hole twice. Stairs for the loft may not be suitable for people with knee problems as it’s a bit narrow with no handle. Keep in mind before you book that you have sort your trash into the way they want it to be sorted (burnable and non burnable) or else you may be fined 15,000 yen.
Food: food was not as impressive as another outlet of this chain. Breakfast options are Japanese or western, with the same menu everyday. So if you’re staying for more than 2 days, you will have no third option.
Staff: rigid and not understanding. We booked this accommodation 9 months in advance but did not receive any message about meal plans or schedule, was put to a 7am slot of breakfast 5:30pm slot for dinner with no option to change as they were fully booked. We were definitely not too pleased with this arrangement. There is no coffee served during breakfast, yet we were prohibited to bring our own coffee into breakfast. We were told to get coffee from their lounge instead. When we did this on the second day, they confiscated our drinks that we’ve gotten from the lounge. Quite ridiculous honestly. We were not given the best attitude from the staff when this coffee incident happened. The staff rolled eyes at us, wow.
Room: table has a hole at the bottom (not lighted) and was not very visible. Was quite a hazard for us as we tripped over that same hole twice. Stairs for the loft may not be suitable for people with knee problems as it’s a bit narrow with no handle. Keep in mind before you book that you have sort your trash into the way they want it to be sorted (burnable and non burnable) or else you may be fined 15,000 yen.
Food: food was not as impressive as another outlet of this chain. Breakfast options are Japanese or western, with the same menu everyday. So if you’re staying for more than 2 days, you will have no third option.
Staff: rigid and not understanding. We booked this accommodation 9 months in advance but did not receive any message about meal plans or schedule, was put to a 7am slot of breakfast 5:30pm slot for dinner with no option to change as they were fully booked. We were definitely not too pleased with this arrangement. There is no coffee served during breakfast, yet we were prohibited to bring our own coffee into breakfast. We were told to get coffee from their lounge instead. When we did this on the second day, they confiscated our drinks that we’ve gotten from the lounge. Quite ridiculous honestly. We were not given the best attitude from the staff when this coffee incident happened. The staff rolled eyes at us, wow.
Chan
Stay 2 nights in KAI ALPS.
Hair on the bed but I used my own bedsheet.
My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.
Hair on the bed but I used my own bedsheet.
My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.
Grant
The hotel was beautiful and the onsen was amazing!!!
Shaun
This is one of the best resorts you can possibly stay at. Everything is 10/10. It is all in one for everything you need. Note that the area it is in only has hotels for the most part, so it is difficult to get to a convenience store if you have no car. About an 8 minute uber which will run you about $20 USD round trip if you need something. Although often the resort has all you need. And they have bus service for free to the ski resort. I couldnt praise this resort more highly.
Nelson
NA
YUNGSEON
Room condition & food is average. Nothing impressed
Dana
Excellent service and the food is amazing. A must stay!
Marta
This is an extremely relaxing onsen. Food and overall service were exceptional. Beautiful setting.
Verified traveler
A very excellent stay near ogizawa station. Onsen is good and food is excellent. Staff can speak English.
SC
Good service and well maintained property. Free sake from 7-9 pm was a bonus attraction which kept guests happy and entertained.
YIZHANG
Good
Lyn
This was perfect from check in to check out.
Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located.
Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty.
The room was spacious and the bathroom with the private onsen was perfect.
Our stay was perfect... Highly recommend staying here!!!
Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located.
Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty.
The room was spacious and the bathroom with the private onsen was perfect.
Our stay was perfect... Highly recommend staying here!!!
debra
The rooms were large, clean and comfortable. Ibsen was well equipped and clean. I liked the indoor and outdoor options. Food was amazing. I would recommend adding the half board to your reservation. Transportation to station and ski resort was seamless.
Kwan Nang
Highly recommended for its atmosphere and onsen
Doug
Food and service were excellent.
Li-yin
Attentive service. Super spa. Amazing cuisine.
Wei Chun
Love the location, which is 15 min from Ogizawa station for the Tateyama Alpen Route. It has plenty of parking and staff welcomed us at the parking lot and guided us through the entire check-in process. You will have to make request early if you have a preferred dining time for breakfast and dinner. For dinner, it was either 5:30 or 7:30. There are more options for breakfast but if you check in late, they may be out of spots for certain times. Dinner was very fancy and consisted of multiple small bites. Overall very delicious food and great service. We also love the free activities near the lobby. When we were there, they had rice congee/porridge in the morning, tea in the afternoon and sake in the evening. We also enjoyed the private bath tub in our room since we were traveling with small children. Out of the three hotels we stayed in this trip, this had the \"coldest\" hot spring at around 40 degrees Celcius, which was perfect for the kids.
karen
Everything was great from the start of our in room check in. Excellent service from all the staff with special mention to Ochia. Complimentary car park, 6 star half board menu. Both breakfast and dinner were so sumptuous and exquisitely planned! The onsen facilities were fantastic too. My family enjoyed our 2 nights of relax stay enroute to our alpine route. Hoshino hospitality is out of this world! Will defintely stay at Hoshino when we travel to Japan again.
Verified traveler
Very cultural, very beautiful, onsen and food were very good
Verified traveler
Wonderful stay
This resorts exceeded my expectations in every way. Exceptional staff & service was all times thoughtful.The breakfast & dinner are wonderful, the food presentation is just amazing & delicious.
Gorgeous resorts I ever stay.
Gorgeous resorts I ever stay.
FUNG MING C
選擇這酒店近立山黑部，膳食一般，溫泉平平凡，設施不足，連禮品店只有一點點。評分8分
YING KUEN
各方面都不錯，只是房間景觀一般，酒店大堂房間裝修及燈光比較暗。
TZUYANG
早晚餐的擺盤好看，但是味道有待提昇
Ching Lan
個人不太喜歡房間燈光太黑。晚餐食物也不是很特出。
Lydia
Good
hsiang lin franklin
Nice hotel located in quite remote area, the town is quite dead. The facilities are well maintain and clean but you can tell its not very modern. The price is high and thus not very worth to stay here.
HOI YIN
員工非常之好及親切有禮，住宿的浴場及每日的早晚餐也非常精緻好食，房間寬敞寧靜。
*因自己不小心留下了手機，感謝員工幫我尋回了。我非常滿意這次的住宿，下次去白馬附近滑雪，一定會再次入住～
*因自己不小心留下了手機，感謝員工幫我尋回了。我非常滿意這次的住宿，下次去白馬附近滑雪，一定會再次入住～
wen xin
感觉性价比还是低了一点，早晚餐其实可以再提高一点档次。开车到酒店，感觉一下子找不到大堂办里登记。
Jordana L S
Me planejei para chegar em Nagano e pegar o transporte até o hotel e quando perguntei para confirmar o shuttle bus me informaram que o hotel não oferecia nenhum transporte. Ou seja, fake News. Tive que me reorganizar e acabei tendo que andar 6km na neve com duas malas e uma criança. Cheguei bem chateada no hotel e não deixaram fazer o check in faltando apenas alguns minutos mesmo cansada e com fome. Na hora de fazer o check out tive que pagar uma taxa pelo spa sendo que nem usei o spa e não haviam me falado anteriormente sobre essa taxa. O hotel é bem bonito mas é inacessível, os funcionários não sabem falar inglês e a comida não tem paladar infantil, meu filho passou fome por exemplo. A experiência só vale a pena se você for em casal e tiver aberto em ter que passar perrengue e experimentar comidas diferentes.
Yung Yu
極為親切且獨特的下午茶點與晚上的燒酒，一定不能錯過!
Hon Lung
房間可能木製品較多，晚上間斷發出令人煩厭的聲音，員工非常親切有禮 用餐體驗非常好
Sau Man
員工服務態度非常好，晚餐第二晚比第一晚好，早餐第二朝比第一朝好，如果可以住3日2夜比較好。
Mei Kwan
Very Good.
Yuk Ching Jancy
高級度假酒店
一泊二食，早餐晚餐都很豐富，環境寧靜，客房大，十分舒適。缺點是級高級低，老人、小孩要小心，以免跌倒。
Chingying
房間舒適
泡湯池也很不錯
但地理位置有些偏僻，夏天沒有接駁巴士有點不方便
泡湯池也很不錯
但地理位置有些偏僻，夏天沒有接駁巴士有點不方便
YUN HUA
超讚的住宿體驗
冬季期間飯店有提供長野車站往返各一班的接駁車，需提前預約（至慢4天前），也有去白馬五龍雪埸的接駁車，去返各二班，入住時跟櫃檯人員預約，而且雪埸有飯店的休息室，滑累了，有地方可以休息真的很棒。是我們沒有自駕的好選擇，更別提星野集團的優質服務和餐食
SHU FEN
Check in takes long time.
chiachi
下次還會來
SHU CHING
同伴受傷送醫後來到星野，行動不便，房間被安排在二樓，沒有無障礙設施，同伴無上下樓，飯店完全無視，沒有為他設想，對客人的服務很不體貼!
KIM HUNG
The staff are very attentive, offering a very good service e.g. the staff serving hot sake for guest.
SHUK IN
雖然交通不便，非旺季沒有接駁車，附近也沒有商店，但酒店服務環境一流，有免費鄉村料理和清酒體驗，行李也能從富山站寄往酒店，從立山黑部下來就可以到酒店浸溫泉。
Chung yee
Nice hotel, staff are helpful
Verified traveler
no shuttlebus am
hoi shan
Relax
carol
Nice resort and onsen facilities... the free hot sake event is great especially in winter time
However, it will be great to offer more frequent shuttle bus service to nearby JR station :)
However, it will be great to offer more frequent shuttle bus service to nearby JR station :)
JLEE
好環境.房間很大.服務好
Verified traveler
Nice
Shuk Ching
Very pleasant stay.
Verified traveler
調理
生ものが食べられない事 で出された調理はただ火を通したのみで 料理でなく加熱処理みたいな感じがした。事前に連絡をしてましたが。
Location & surroundings
Hoshino Resorts Kai Alps
2884-26 Taira, Omachi-shi, Nagano, Omachi, Japan
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Hoshino Resorts Kai Alps
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