Name: The Golden Crown Hotel
Address: No. 322, Udagama, Ampitiya, Kanduy, 20000, LK

6/10

Pleasant

21 Jul 2026

Shyharini

While the hotel overall is excellent, the hotel does need to address the old wing. We have previously stayed in the new wing & have had no complaints & returned due to our great experience. This time however we were placed in the old wing which needs to be refurbished. Additionally we got very little sleep due to the paper thin walls through which I could hear the neighbours mobile phone pinging & their child crying.
If staying at this hotel, request the new wing or the hotel needs to refurbish the old wing

Partner

10/10

Exceptional

08 Jul 2026

Jorge Emilio

.

10/10

Exceptional

12 Jun 2026

Mike

Stylish room, lovely rooftop bar and pool, great food, helpful staff

Friends_and_family Family

4/10

Poor

29 May 2026

Vijay

Feel cheated by both the Expedia as have done booking for 4 and taken half course which is break fast and one meal where as the voucher shows only for 2 adults. The worst part is property manager knew that the voucher had written 2 but they didn’t inform us that the meals are there for 2 only and when we checked out raised a bill for meals of $140 whereas I paid $80 already for the same . Wasted almost an hour and later have to pay $100 extra . Really sad part, it’s not about money but the conduct.

Family_with_children

10/10

Exceptional

27 Apr 2026

Sudharshi

Beautifully made five star Hotel in the heart of Kandy! The pool side was amazing. The buffet was had many delicious varieties of food and the spa was excellent.!! loved my stay over there. Must also add the staff was so very detailed oriented in enhancing their clients satisfaction

10/10

Exceptional

25 Apr 2026

Dharshana

A beautiful brand new hotel!!
Love the pool, the food was amazing. The staff was next level.
Had the best cocktails near the pool, close to the town of Kandy. Great great stay

Family

10/10

Exceptional

12 Apr 2026

Stacey

Exceptional property. We were welcomed from the minute we got to the front door. Fantastic facilities, the pools and kids club was great. Restaurant exceptional.

10/10

Exceptional

15 Mar 2026

Natu

We enjoyed our stay at this hotel. Excellent decor and nice views of the mountains. The pool area and gym are great. The staff and management were very helpful. The hotel is not in the city center but it is easily accessible by Uber.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Mohsin

Amazing location up in the hills, excellent staff and incredible hospitality. Best hotel in Kandy area.

Family

2/10

Poor

15 Feb 2026

sonalben

Everything is extremely poor staff is not cooperative, service is very slow, very bad experience, room was very old, typical stink,
Bathroom shower head extremely low pressure and water was not even hot
I will never recommend anyone to this property

6/10

Pleasant

04 Feb 2026

lior

המלון מיושן
הקירות בחדר לא נקיים
דלתות החדרים ראו ימים יפים יותר
המלון יפה והנוף ממנו מרהיב
הצוות נחמד ונכון לעזור

המבחר בחדר האוכל היה מרשים וטעים

המלון בסדר גמור
אבל לא שווה את המחיר ללילה

Partner

10/10

Exceptional

27 Jan 2026

Kandukuri

yes

10/10

Exceptional

25 Jan 2026

Pierre

I was pleasantly surprised; the hotel is good and the price-performance ratio is perfect.

10/10

Exceptional

01 Dec 2025

He

Nice place, good service.

Not many sun loungers at the pool.

Sad to hear that the leftovers from the buffet are thrown out and not given to the ones in need. Try to reduce food waste, and at the same time do something good for the ones without much.

Partner

8/10

Excellent

29 Oct 2025

Shaukat

The older building has slight smell of damp. The new building is fresh and clean.

Leisure Family

10/10

Exceptional

01 Sep 2025

David

Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel.

The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits

Leisure Partner

6/10

Pleasant

19 Aug 2025

Angus

The hotel is an easy ride into town. Staff were very pleasant. We were upgraded to a family suite, which made our stay very enjoyable - great room. It has an amazing infinity pool overlooking the mountains.

The pictures of the hotel make it look like there are no other developments around it, which is not the case. Unfortunately the food and drinks service was very chaotic. It often came late and cold. The wine and beer were served at room temperature. But they were happy to put on ice if you waited a while.

Leisure Family

2/10

Poor

15 Jul 2025

Yegesh

We were at this property for two nights and had a horrible experience. When we checked in they showed us one bedroom in a different tower which is very bad condition and then showed us another room in

10/10

Exceptional

14 Jul 2025

George

Clean and friendly staff

10/10

Exceptional

28 Jun 2025

Gobinath

Excellent hotel. Great services and very friendly.

Business

4/10

Poor

24 Apr 2025

Steven

Great staff, tired and dated room.

Needs some TLC. Room was dated and bathroom needed attention due to mould. Pigeon nest in void over balcony annoying. One small net would deal with it.

Partner

10/10

Exceptional

01 Jan 2025

Ajey

Very clean and nice property, we had amazing time.

6/10

Pleasant

18 Dec 2024

Nabeel

Overall the stuff we’re friendly except at the date of checkout one lady called me from the reception around 11:30 am and she asked me what time are you checking out sir? I told her 1230 and she told me rudely that after 1230 the system will start charging you per hour it was sound like a threat which I didn’t like

10/10

Exceptional

15 Aug 2024

Elizabeth

Great hotel and food

Leisure Partner

10/10

Exceptional

11 Aug 2024

Bernard

Very nice property just minutes away from Kandy important landmarks. Amazing service and breakfast .
Very good place and highly recommend this hotel .

Business_and_leisure Family

10/10

Exceptional

22 Jul 2024

Tamara

Very nice stay

Leisure Family

10/10

Exceptional

10 Jun 2024

Agnieszka

Amazing place. If they only could have jacuzzi or hot tub. Swimming pool amazing but water not so warm.

Leisure Family

10/10

Exceptional

15 May 2024

Bhavesh

Amazing hotel

Amazing experience and exceptional staff who tended to my every need. Particularly Sivaraj who worked at the front/lobby who helped me organise my forwarding journey. Also experience the bliss package message in which Nina gave an amazing service to relax and recharge my body. Will definitely recommend and will visit again

Thank you once again

Self

8/10

Excellent

02 May 2024

ALI

Everything was very nice at the hotel

10/10

Exceptional

02 May 2024

Christabel

Great property.
Will be back

Business_and_leisure Friends

10/10

Exceptional

26 Mar 2024

Bopaya

Excellent property.. spacious rooms.. loved the canopy beds… the infinity pool.. the courteous staff… just about everything was perfect!

Business Family

10/10

Exceptional

16 Mar 2024

Malcolm

The Best !

Amazing experience - all round wonderful hotel with exceptional service. Dananjaya and the pastry chef organized wonderful birthday cakes for my wife.
We’ve stayed in a good few hotels around the world but never seen such dedication and kindness.
We had an enormous room which was so comfortable. Credit to Sumit and probart
for excellence in room service.

Partner

8/10

Excellent

21 Aug 2023

Barrie

Very nice property and would certainly stay there again. A couple of notes. The carpeting in our room was getting old - number of small stains - nothing critical but for the standard the hotel portrays, it should be better. The morning rooster - every morning! Both the breakfast and dinner buffet were extensive, however the food quality was a bit below what one would expect from a higher end hotel. Food was good, but needed that extra oomph to bring it to a higher level.

Leisure Family

2/10

Poor

29 Jul 2023

Dular

Ran out of hot water in the middle of shower. At 7:00am on Saturday morning, we were woken up by loud noises from construction. The management was unresponsive.

Leisure Family

10/10

Exceptional

17 Jun 2023

Samanali

Great size room and amazing view!!

Leisure Family_with_children

2/10

Poor

29 May 2023

Rebecca

Online it looked great. In reality, hotel was noisy and uncomfortable, restaurant service slow and mediocre food, staff tried hard and were friendly but the service was very poor. Everything from requesting a hair dryer to a to go coffee cup was answered by a No can’t do. Disappointing.

Leisure Self

10/10

Exceptional

21 Apr 2023

Darren

Great staff, great food, great view….really enjoyed our stay there.

Leisure Partner

10/10

Exceptional

28 Mar 2023

Balasingham

excellent

Leisure Family

10/10

Exceptional

16 Feb 2023

Catherine

I enjoyed my stay at the Golden Crown. I was only there one night, but it was the perfect place to rest after a busy day of sightseeing. My room was clean and spacious. The hotel is in a beautiful setting, and has these high windows in the lobby that makes you feel like you're in the middle of the jungle (you are!). The food was very good and service attentive. I would stay here again.

Leisure Self

10/10

Exceptional

14 Jan 2023

Pascal

Beautiful all round! Would stay here again.

Beautiful hotel! Tranquil location (away from city centre), wonderful views from the room and restaurant/pool. Dinner/breakfast buffets we’re delicious and service was top. Room was spacious and bed super duper comfy, woken up by monkeys on the balcony which was noisy but cute. (Keep the doors closed).
Staff were fantastic. Would recommend!

Partner

8/10

Excellent

03 May 2022

Thirosha

Excellent!

Wonderful stay at the Golden Crown hotel. Well located and clean rooms. The staff are helpful and pleasant. Excellent breakfast and dinner buffet and great service - thanks Chathuranga (restuarant) and Divya (reception).

Friends_and_family Family

6/10

Pleasant

13 Mar 2022

EISSA

Very good hotel
Nothing wrong at all

Leisure Partner

8/10

Excellent

29 Dec 2021

Shai

2 nights stay

Amazing staff! Very helpful and kind welcoming. The hotel in a great location, a little bit aside from all the mess in the city.

Partner

10/10

Exceptional

26 Feb 2020

Verified traveler

The room was huge and the view on the balcony was beautiful!

Leisure Friends

10/10

Exceptional

19 Feb 2020

Courtney

Great Gem

Amazing hotel, loved every minute of my stay.

Self

10/10

Exceptional

13 Feb 2020

Enoka

Fabulous Hotel

A palatial hotel, with awesome staff and delicious food! We were welcomed with Kandyan drummers and delicious fruit juice to quench our thirst. Then we were shown to our room, a junior suite,750 sq. ft of luxury! The infinity pool is beautiful and sitting outside by the bar with the breeze blowing was heavenly! Ravi at the restaurant was very helpful and attended to all our needs.

Partner

8/10

Excellent

13 Jan 2020

Verified traveler

Large updated hotelwith gsntastic view of the forest. Excellent staff

Business_and_leisure Family

10/10

Exceptional

11 Jan 2020

Verified traveler

Gorgeous hotel. Our favorite stay in Sri Lanka. Clean beautiful design, delish food, nice pool and view.

Leisure Partner

6/10

Pleasant

11 Jan 2020

Verified traveler

Its comfortable beautiful setting . Restaurant is superb wiith the pool and good music.
Road to the hotel is really bad. The room is not sound proof. Woken up around 1am with people talking aloud. The bathroom wash basin is too high and hard to reach for people who are under 5 .1 feet tall.

Leisure Partner

8/10

Excellent

04 Jan 2020

Martin

Excellent

Stayed one night

Partner

10/10

Exceptional

02 Jan 2020

Henna

Excellent one night stay - exceptional service by the staff at the restaurant during the buffet dinner.

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Verified traveler

beautiful place to stay. staff was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Leisure Partner

8/10

Excellent

23 Dec 2019

Arry

Good property. Lobby is great, pool is wonderful and the buffet restaurant is also good. Our room had a nice view of the mountains and was on the 4th floor. 1st night was noisy as there was a party going on the 5th floor. Water flow in the sink was very slow all through our stay. We didn’t though complain about it. The property is some distance from Kandy lake.

Leisure Family

10/10

Exceptional

03 Dec 2019

NASER

Everything was perfect, I enjoyed the food and the staff were so friendly and helpful and they always smiling. It was a good experience

Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

We were welcomed at the entrance by Saranwya and her colleague. We were offered some juice which was refreshing after our long journey.

They were both so friendly and walked us all the way to our rooms with smiles on their faces and reassuring us if there’s anything we need, just to ask.

We walked out of the hotel with only positive words to speak of the amazing and hardworking staff. They made it a memorable stay for us ! From the doormen to the restaurant staff ; all were very hospitable and quick to respond.

The manager was so very thoughtful asking about how my moms knees are and giving us water as we waited to leave.

The buffet was okay I’m not sure about how fresh the food is as my sister and I got really sick our last night . Vomiting , fever and to the bathroom. We fell so ill, we had to request a late checkout & delay our next destination. We are still not feeling well. There was a big pizza like bread that looked rotten to me but a person there said it was cheese (it was fuzzy and had fungus) thankfully, it was removed.

All in all, I can highly recommend staying here but do not recommend the food.

Leisure Family

10/10

Exceptional

18 Apr 2019

Gal

Very tasty food!!!

Family

8/10

Excellent

23 Mar 2019

Salem

Staff,food and facilities are great
Road to hotel under expansions so always busy

Leisure Partner

8/10

Excellent

05 Feb 2019

Verified traveler

Tranquility overlooking green padi fields. Staff are caring even pack a Togo box of goodies for our road trip. Highly recommend

Leisure Family

10/10

Exceptional

05 Jan 2019

Deepali

Ultra luxurious hotel with warm thoughtful service

We stayed here when we came on a family vacation in Sri Lanka. This hotel exceeded all of our expectations. The hotel is ultra luxurious, with a thoughtful touches in every nook and corner. There is a 2 person jacuzzi in the bathroom. Very beautiful and huge rooms. Very lavish buffet with great food. Even when we left, the hotel packed a small bag with refreshments for the journey ahead.

Family

4/10

Poor

02 Jan 2019

Verified traveler

Location is remote but the views are quite nice. Hotel is supposedly five star but service levels are well below that level. Check-in and checkout were both painful -- took way too long and not good service.

Family

10/10

Exceptional

24 Dec 2018

Verified traveler

Excellent hotel, Nicely appointed rooms, great restaurant. The only opportunity to improve is the flow and water temperature. We had a tub with jets but could not use it because the water temperature was not hot enough and the tub could not even be filled due to low water force. The water was barely warm and uncomfortable for shower.

6/10

Pleasant

13 Dec 2018

Verified traveler

Disappointing

We stayed at The Golden Crown for 1 night. The hotel lobby is grand and impressive, however the rooms are ordinary. We got upgraded to a suite as no other rooms were available when we checked in. The room was very spacious and clean. In the bathroom the door is very close to the toilet although there is a lot of space further in. The balcony is small and the furniture takes up most of the space, however the view is great as we were at canopy level. The air conditioning did not work properly and it got quite hot in the night. We had dinner and breakfast and the food quality is mediocre. On our way to breakfast the far corridor had 3 mattresses piled against the wall and it was quite an unattractive sight. The service room door was often open and again not a pleasant view. The staff are friendly. The hotel did not live up to the 5* standard that is expected of a 5* hotel and for the price we paid.

Partner

8/10

Excellent

12 Dec 2018

Katherine

Nice spacious rooms

The hotels first impression is excellent, a beautiful grand reception with traditional music being played to welcome you. The rooms are extremely spacious. The bed was too hard for my liking. The staff were all friendly and helpful. Only one restaurant was a negative. It was a huge buffet with lots of choice but the food was Luke warm.

Partner

4/10

Poor

06 Dec 2018

Verified traveler

Disappointing hotel of dying grandeur

Despite supposed renovation, this is a very tired old hotel with dying grandeur. Staff are very attentive but the furnishings and style are very out of date and run down. Caters to large touring groups principally from China and Korea seemingly. Decor depressing, towels in bathroom rather thin and old, air con couldn't be regulated so room was freezing, walls paper thin so you could hear everything in the next door rooms, breakfast mediocre. We struggled to find a decent hotel in Kandy to book and this does seem one of the better ones however. Some boutique hotels only accept you for minimum 2 nights. Hopefully, investment in the city will come through in time.

Family

10/10

Exceptional

28 Nov 2018

Daniel

Beautiful property. We stayed 2 nights and our room and balcony were great. Hotel staff was lovely. Only recommendation would be that my friend and I enjoy wine and every time we tried ordering a bottle at the restaurant or room service it ended up taking awhile and no one seemed to know what was on the wine menu. Overall was a great hotel and I would stay here again.

Leisure Friends

10/10

Exceptional

12 Oct 2018

Sabine

It was a great experience the room was very clean, the staff was very helpful and welcoming, the view from the room was beautiful and the restaurant was very good. We had a romantic dinner under the stars with a private chef and waiter, and as all the staff of the golden crown hotel they were very nice the food was tasty. So our stay couldn’t be better and we are so happy that we stayed in the golden crown in kandy!!

10/10

Exceptional

07 Oct 2018

Sharon

HOTEL ONROCK - BEST HOTEL IN KANDY AND SRI LANKA

Our stay at this hotel was absolutely amazing!! We put simply, loved it . The hotel is spectacular - gold adornments everywhere even including a gold waste bin in our unit! The hotel had great amenities including a café where we enjoyed a pot of Ceylon tea and a cappuccino , an infinity pool which was spectacular with views off into the forest and mountains and a scrumptious restaurant where we had breakfast and dinner everyday. It was spectacular in its positioning - you look out over panoramic views of Kandy, and the buffet both at breakfast and dinner was worthy of being featured in the pages of a cooking magazine! Infact I did take pictures of the buffets that we experienced, not only was the range of foods offered amazing and wide and varied (something to accommodate all eaters, even fussy ones too) they were in abundance and displayed beautifully from a sweets table that should be featured on a cooking show with chocolate fondue fountain to a chef cooked area that will for example, cook you your own individual poached eggs etc. I am a Coeliac and I was taken on a special tour with a chef from the Golden Crown Hotel to show me exactly what I could have from the buffet that was gluten free, and not only that, I was given special entrees that were made especially for me from the head chef and also I was given gluten free bread that was made especially for me on both breakfast days that we had at this wonderful hotel. The staff were so friendly, eager to please and genuine

Family

10/10

Exceptional

04 Oct 2018

Simon

Favourite hotel on our Sri Lanka family holiday

We had a fabulous experience at the Golden Crown, perhaps the best stay out of the five hotels we stayed throughout our trip. The service was excellent - we were greeted on arrival with drumming, and after enjoying a refreshing juice drink whilst checking in we were shown to our spacious, clean and comfortable room. We went for a swim in the pool and played foosball and ping pong in the games room before heading into the city a few minutes drive away for sightseeing.

On returning to hotel we tucked into the fantastic hotel buffet - an incredible range of well prepared local and international food, from curries to pasta prepared to order, with plenty of salads, soups, fresh fruit and deserts to choose from. Breakfast was similarly impressive and set us up well for the day.

Would definitely stay again.

Family

10/10

Exceptional

03 Sep 2018

Michael

Wow , what a Hotel.

This is a beautiful hotel. Standards beyond their rating. Slightly outside of Kandy but easy access and excellent hub for your tours

Partner

10/10

Exceptional

02 Sep 2018

Linda

Beautiful hotel,excellent breakfast,friendly staff.

Partner

10/10

Exceptional

23 Aug 2018

Cari

Lovely hotel with excellent staff. Dinner buffet well priced and with a wide variety of dishes.

8/10

Excellent

02 Jun 2018

Jason

Good option for a night in Kandy

Great hotel with comfortable rooms. The hotel is around 1 year old, but hasn’t been built to a very high standard so seems a bit tatty in areas. The buffet breakfast and dinner was massive and the variety of food overwhelming, however most of the food was cold which is a shame. The pool was very nice and the gym was really well equipped and spacious. We only stayed here one night and had a driver so the location was fine for us as it was fairly close to the main attractions. If I was returning to Kandy I would likely stay again.

Partner

10/10

Exceptional

02 May 2018

Jessica

Great hotel

This hotel has a great view, great pool, very clean, large rooms, beautiful lobby, very friendly staff. I highly recommend this hotel.

6/10

Pleasant

16 Apr 2018

mike

New hotel - staff and restaurant not yet equal to the quality of the facility, which is first class. 1st day no hot water in the shower, but once raised, was repaired quickly. Breakfast buffet is OK; dinner buffet was awful - eat elsewhere for lunch and dinner. Staff tries hard, but still in training. Spa was very good.

6/10

Pleasant

13 Apr 2018

Robin m

Large hotel in a beautiful setting

Absolutely massive room. Brand new and had everything needed including a double spa bath.
Breakfast was extensive with a variety of food on offer.
Lovely cool drink and cold towel on arrival and an unexpected package consisting of fruit, breads and water was presented to us on departure.
On the down side, the air conditioning was not on when we got to our room and then took ages to cool it down.
The person who showed us to our room and explained facilities did not show us air con or open the bathroom door. Once we opened the door we knew why! It absolutely stunk of sewerage. It spoilt our stay and mad3 us feel quite nauseous.

Partner