Name: Aquatio Cave Luxury Hotel & Spa
Address: Via Conche, Sasso Caveoso, Matera, 75100, IT

10/10

Exceptional

31 Jul 2026

augusto

Amazing hotel! Quite unique and beautiful!

10/10

Exceptional

26 Jul 2026

Panagiotis

Extremely clean and well maintained. The breakfast was amazing and everything was fresh. Staff was very helpful and and friendly.

10/10

Exceptional

24 Jul 2026

Daniela

Matera is an extraordinary destination and an absolute must-visit. The ancient cave city is breathtaking both during the day and when beautifully illuminated at night, creating one of the most memorable places we’ve ever visited.

Aquatio Cave Luxury Hotel & Spa is a unique place to stay and perfectly captures the character of this remarkable UNESCO World Heritage city. Check-in was warm and efficient, and the staff were friendly and welcoming throughout our stay.

Our room was beautifully designed to retain the authentic feel of a traditional cave while offering all the modern comforts and amenities. Although the room was a little compact, it was spotless, well equipped and featured a lovely terrace with an incredible view across Matera.

Breakfast was excellent, with a wide variety of fresh, high-quality options. The cave spa was another highlight, with its atmospheric pool, sauna and steam room providing the perfect place to relax after a day of exploring.

There were a couple of areas where the experience could be improved. The air conditioning struggled to keep up during our stay when temperatures reached around 38°C. Also, while we completely understand that cars are not permitted within the historic centre, transporting luggage to and from the hotel was quite challenging over the uneven streets. A hotel-operated luggage shuttle, such as a small electric buggy or tuk-tuk, would be a fantastic addition and would make arrivals and departures much easier

10/10

Exceptional

22 Jul 2026

Christopher

Brilliant place to stay thank you to staff who where excellent

10/10

Exceptional

17 Jul 2026

Mr S J

Great option in Matera! Beautiful suite!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Daria

Best stay ever!

Family

10/10

Exceptional

12 Jul 2026

Arturo

El SPA que nos incluyo una hora en la reserva fue espectacular, las vistas de Matera desde el balcón de la habitación increíbles, el personal muy amable y dispuestos siempre.

Partner

10/10

Exceptional

06 Jul 2026

Katie

We found Hotel Aquatio to be a unique and truly special place — a perfect blend of luxury, history, and thoughtful modern design. The architecture and cave interiors are stunning, and every corner feels carefully considered.

The service was exceptional throughout our stay. Everyone we met — from reception to the spa team, the restaurant staff, and even the cleaners — was consistently friendly, warm, and genuinely helpful. It made the whole stay feel relaxed and welcoming.

The spa and pool were a real highlight. Swimming in the atmospheric cave pool was unforgettable — calming, beautiful, and unlike anything we’ve experienced before.

Overall, Aquatio is a luxurious, beautifully designed hotel with outstanding service and a truly memorable atmosphere. We loved our stay and would highly recommend it.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Harparminder

Great location

Partner

10/10

Exceptional

30 Jun 2026

Ana

Me encantó el hotel y súper bien atendidos y el cuarto muy amplio y comodo

Partner

10/10

Exceptional

29 Jun 2026

Philip

Excellent experience staying in a beautiful cave that was close walking distance to everything with excellent staff throughout and a great spa.

Partner

10/10

Exceptional

29 Jun 2026

Jeffrey

This is such a unique property to stay at. We were so impressed with our room. The location is central for walking to restaurants, bars and tourist attractions. We had a car so we used a parking lot the hotel recommended with security at the bottom of the hill as you cannot drive in the old city. It was so easy and they shuttled us directly to the hotel.
Do not miss the spa. We spend 90 minutes between the pool, sauna and steam, as well, I did a 90 minute massage, facial and leg treatment that was AMAZING! We travel the world and this was definitely one of our favorites and would highly recommend it!

Partner

8/10

Excellent

29 Jun 2026

Craig

The spa and underground pool and sauna/steam room is wonderful and you get an allocated hour pre booked. Rooms are stylish and slept well. Shower room tiles were slippery when wet take care, ask for a shower mat which they will drop off.

Partner

10/10

Exceptional

22 Jun 2026

Vladimir

We enjoyed our stay!

Friends

10/10

Exceptional

20 Jun 2026

Liz

El Hotel estaba bien ubicado , muy lindo y totalmente adaptado a un lujo rustico pero muy còmodo y con todas las cosas que necsitas para hacer de tu estadìa una experiencia inolvidable!
Altamente recomendado!

Friends

10/10

Exceptional

10 May 2026

Joseph

Nice experience

Partner

10/10

Exceptional

10 May 2026

Howard

This is one of the most unique places I have ever stayed

Partner

10/10

Exceptional

10 May 2026

Jo

Beautiful

Partner

8/10

Excellent

26 Apr 2026

Fong Peng

We enjoyed everything about the hotel; friendly staff, convenient location, clean n big room except for 2 things :
- the toilet is not enclosed ie it has no door. My husband and I had to take turn to leave the room when we want to use it.
- the hotel did a fantastic job to notify us about options of parking. It was quite a task to drag our luggage up and down from the car park to the hotel along the cobblestone road. The hotel could have offered portal service to their guests especially for elderly guests

Partner

10/10

Exceptional

20 Apr 2026

James

This is truly a special hotel. The staff are friendly, professional and helpful. The restaurant is excellent for dinner- ate there twice. Excellent breakfast included. Highly recommend

10/10

Exceptional

19 Apr 2026

Michael

Beautiful hotel with very attentive and nice staff

10/10

Exceptional

13 Apr 2026

Luciana

Simply amazing! The whole staff was effective while very friendly. The hotel is beautiful and the staff helped us make my mom’s 80th bday celebration super special! The spa was equally amazing and the massage was one of the best I’ve had! I’d definitely stay there again!

Family

10/10

Exceptional

24 Mar 2026

Jude

This was a special place to stay. it was in the middle of everything, so when you were walking around the town, you were halfway to everything. We got great recommendations from the staff for places to eat and we went to a wonderful pizza place around the corner. The breakfast was very good, and the room was really nice as well. We loved the spa so much. It was a one-of-a-kind experience. To top it all off, the rate was very reasonable! I would love to come back here.

Partner

10/10

Exceptional

19 Mar 2026

Linda

In my opinion this hotel is excellent. Very clean and comfortable and in a good location.

Partner

10/10

Exceptional

18 Mar 2026

John C.

Excellent property and customer service in an outstanding location. Will visit again!

Friends

10/10

Exceptional

14 Mar 2026

Maria

I didn’t have time to go

Friends

10/10

Exceptional

09 Mar 2026

Henal

Incredible spa facilities and well situated location.

Partner

10/10

Exceptional

14 Feb 2026

Oded

Excellent

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Jonathan

A novel high-quality experience. An enormous room, delicious cuisine, well-maintained spa.

Partner

8/10

Excellent

07 Dec 2025

Beth

Breakfast was wonderful. Everything was very clean. Only complaint was that the Spa pool was cold. Otherwise, very nice hotel!

Leisure Family

10/10

Exceptional

11 Nov 2025

Arturo

Staff at the reception is the best !!! Valentina, Melania and Felicitas!!! The blue SPA is a dream place !!!. The rooms are excellent 👌

Leisure Family

10/10

Exceptional

03 Nov 2025

Shaunacy

Beautiful spa!

Leisure Partner

8/10

Excellent

15 Oct 2025

john

Unique architecture.

A unique hotel and well worth visiting. Being in our 80’s was difficult managing the 40 odd steps to our room. Service was excellent in the dining room. Cannot say the same for reception…not at all warm and welcoming. Two nights is plenty of time for a visit.

Partner

10/10

Exceptional

14 Oct 2025

LINA

Good hote

Leisure Friends

10/10

Exceptional

13 Oct 2025

Yee Ling

Clean room, nice staffs,

Leisure Friends

10/10

Exceptional

13 Oct 2025

Priscilla

This hotel offers an outstanding experience, characterized by its prime location and exceptional customer service. The views from our balcony were breathtaking, and the wellness spa, featuring a Turkish bath and saunas, was remarkable. I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Erwin

The hotel itself is spectacular and staff are very friendly.

Partner

10/10

Exceptional

19 Sep 2025

Lisa

Overall excellent stay. 2 critiques would be that softer pillows are needed and bathroom door.

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Aida

Beautiful hotel, great location right in the middle of everything. Walking is not easy but that’s the nature of Matera. Great sauna, pretty pool. Excellent breakfast! Highly recommend!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Antonia

Beautiful and unique hotel. Experience once in a lifetime

Leisure Partner

10/10

Exceptional

14 Sep 2025

Allison

Perfecto!

The hotel was breathtaking and the food staff was so kind and helpful.

Partner

10/10

Exceptional

31 Aug 2025

KAH NAI

Excellent Location and great experience being in the historic centre of Matera . Incredible view just outside the hotel room.its magical . Spa cave is magical and totally relaxing ,I will be back .Never felt lonely as a solo traveller .

10/10

Exceptional

31 Aug 2025

Lindsay

Love it

The staff is excellent

Friends_and_family Friends

10/10

Exceptional

30 Aug 2025

Valerie

Wonderful stay

Self

10/10

Exceptional

27 Aug 2025

maria

This is certainly a unique experience. Highly recommend this Hotel, great service

10/10

Exceptional

25 Aug 2025

Shai

Fantastic hotel

Leisure Partner

8/10

Excellent

13 Aug 2025

Gerard Jack

The hotel is very quiet and clean. The room is spacious but there is no night lights to or in the bathroom, therefore going to the bathroom in the middle of the night is not very safe because there is a step down to the bathroom. The telephone in the room was not in working condition

Leisure Partner

10/10

Exceptional

09 Aug 2025

Emily

Beautiful property in the heart of an amazing city. Staff were very helpful and friendly. They made a delicious birthday cake for our son and we had a great evening in the restaurant with excellent food and service. One of our rooms did however smell of damp and the door didn’t lock properly, it is a cave but none of the other rooms were like this, it wasn’t pleasant but they happily moved us to another one. Small details could be improved, bathrobes worn thin and room service trays left in the rooms and only collected when repeatedly asked. Otherwise a gorgeous hotel and a lovely stay.

Leisure Family

10/10

Exceptional

06 Aug 2025

DAVID

Great location. Great facilities. Friendly staff.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Andrea

We had a wonderful stay at Cave Aquatica Hotel in Matera! While there’s no on-site parking (common in Matera), the hotel directed us to a nearby lot and arranged transport—Antonio, our driver, was fantastic. Check-in was smooth, and the staff were incredibly friendly and helpful, answering all our questions and even making dinner reservations for us. The location is very central, perfect for exploring the Sassi. We were pleasantly surprised with a free room upgrade—absolutely stunning and well equipped. Highly recommend this hotel!

Leisure Partner

10/10

Exceptional

05 Aug 2025

Patrick

Perfect

Fantastic and such a great experience!

Partner

10/10

Exceptional

03 Aug 2025

Susan

I was very impressed with this hotel. The staff were amazing.

10/10

Exceptional

24 Jul 2025

George

Incredible location; the morphing of caves into amazing rooms was ingenious. Amazing spa. Outstanding service

Leisure Partner

10/10

Exceptional

24 Jul 2025

Jane

Loved the cave type rooms. Didn’t love that there was no door on the washroom/ toilet. However, would still recommend

Leisure Friends

10/10

Exceptional

23 Jul 2025

Amy

Lovely cave hotel right in the old town of Matera. Our room was big and very clean. Don’t forget to book a slot in the spa, the spa was lovely after a day exploring Matera.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Reza

Amazing hotel

Leisure Family

10/10

Exceptional

16 Jul 2025

Walter

The Spa is Incredible

Leisure Partner

8/10

Excellent

14 Jul 2025

Mehakdeep

Cave rooms are special..pool area is restricted to adulta so our son was disappointed. Breakfast was good and there are many good restaurants nearby. Keiv tops the list. It's painful to park a but fair, take taxi and come to the hotel but it's worth it.

Leisure Family

10/10

Exceptional

12 Jul 2025

DANIELA

Great location among sassi Super friendly staff and good restaurant onsite. A lot of steps but that is part of the city charm too

Leisure Pet

10/10

Exceptional

10 Jul 2025

GIUSEPPE

Spectacular cave hotel!!

Leisure Family

10/10

Exceptional

07 Jul 2025

RAFAEL DOBRZYNSKI

Amazing concept. The only issue is that the AC doesn’t cope well with the summer heat.

Leisure Family

6/10

Pleasant

05 Jul 2025

Amy

Was a cool experience. Not a very engaging staff but clean and great location.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Ian

Magical Matera Stay

Stunning cave hotel in the historical Matera. High end hotel and spa in the oldest town in Europe

10/10

Exceptional

23 Jun 2025

Nigel Charles

Very friendly and helpful staff!
Much needed help to room with luggage 👍

Leisure

10/10

Exceptional

20 Jun 2025

Harry

In the middle of beautiful Matera old city. Excellent service and incredible nice room and spa!
Very helpful staff, the helped me organize parking and transfers.

Partner

10/10

Exceptional

16 Jun 2025

albertus

great hotel with a good location

Partner

10/10

Exceptional

12 Jun 2025

Chee Huat Ricky

Nice hotel to stay in the Center of the old town, clean, spacious room in a cave, friendly staff, great cave pool, nice breakfast but no parking or driving into the old town though, have to park outside of old town in an allocated carpark (€25/day) and need to pay €15 /way for transfer service into the hotel, overall still very good experience staying inside the magical old Matera

Leisure Friends

10/10

Exceptional

03 Jun 2025

Stella

Absolutely superb family stay at Aquatico.. perfect in every way. location Superb a must stay at a must visit location.

Leisure Family

10/10

Exceptional

31 May 2025

Cattarina

Absolutely stunning bedrooms and great choice of furniture to a complete unique environment

Leisure Partner

10/10

Exceptional

13 May 2025

Gareth

Great hotel, stunning rooms, perfect location

Great hotel, stunning rooms… perfect location

Friends_and_family Friends

10/10

Exceptional

11 May 2025

Chris

Excellent facility,location ,and service . We had a fantastic experience at the spa .

Leisure Family

10/10

Exceptional

23 Apr 2025

Annalisa

Unique and special stay in the Cave Hotel

This hotel is one in a million. The teams on the front desk and in the restaurant were just so very professional and welcoming. The breakfast was really delicious, and catered for every different need. We had a lovely room, the pillows were a little hard but the bed was very comfortable. The lighting was ambient and really showed off the uniqueness of the room. In the suite there was no separate place to sit (as would be usual in a suite) so this was disappointing, so when it was warm enough we sat outside which was lovely to watch the beautiful swifts, house martins & swallows busy at work! Be careful of the steps up and down the property, particularly in your room if you are in a suite. It can catch you out if you are half asleep getting to the bathroom. We loved our time in the Spa too, we visited twice. The facilities were everything we needed, we didn't need more although the team there were not as forthcoming and friendly as the teams in the rest of the hotel. The massages we had were very good though. This was by far the best hotel we stayed at during our trip. Matera is wonderful and magical. Staying in this hotel really helped us feel more 'in the zone' and we loved Vito, always there to help when we needed and the reception team were also GREAT! Thank you xx

Partner

6/10

Pleasant

20 Apr 2025

PETER

This hotel needs to urgently train their breakfast staff to understand allergies. My wife had an allergy to egg and was given a pancake that was said to be egg free only to be told later it had egg in. She was not well for two days as a result. Getting breakfast was impossible and staff had no idea . We were constantly told some things were egg free, to find out they were not.
The management were excellent with the feedback and gave us a lunch by way of apology which was appreciated. We didn’t ask for anything but we wanted to let them know it’s not good enough.
Pool, spa area is really nice.
Pillows were really hard and thick. First time in our lives we’ve had to request softer pillows. We couldn’t sleep on them. Not sure I’d stay here again mainly sure to the lack of food and allergy awareness with the waiting staff.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Colin

This place is magnificent.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Michelle

The spa, rooms and service was amazing.

Leisure

8/10

Excellent

05 Apr 2025

Emerson Lopes

Very good location and a unique experience to stay on a cave hotel. Well recommended

Leisure Family

10/10

Exceptional

26 Mar 2025

Massimo

Great hotel. Wonderful rooms with cave like features. Great breakfast. Wonderful warm water pool / hot tub. Excellent location.

10/10

Exceptional

02 Mar 2025

Richard

Absolutely lovely property and the hotel team was terrific! It was easily our favorite hotels in Puglia during our two week long trip. Grazie!!!

Leisure Partner

8/10

Excellent

18 Feb 2025

Peter

This is a beautiful property in a fantastic location but it is not a 5star experience
1. Parking- not at all clear when I booked that parking was no where near the hotel - I recognize that the hotel is in the “historic district” but so were all the other hotels we stayed at on this trip. One offered to “register your car for your stay” and then offered valet parking while others offered detailed maps to offsite parking / provided entry codes and parking spots/ and free pick up via golf cart or similar - this hotel offered none of that detail wanted 15euros to pick you up if you used the lot they recommended
2. Spa - beautiful facility - but during the hour we had access as function of our booking “day trippers” were also allowed in and moved in a pack of 4 allowing no access for others as they took selfies and staff aided pictures in the sauna -disappointing
3. Finally grace is in the details and the staff while super pleasant and nice have crearly not been trained in the finer art of customer service / we had an hour access to the spa and were never informed and pro-actively asked to book our time slot as availability is limited. We were apparently a VIP guest and didn’t know that until after our stay
Tons of potential but not quite there yet if the aspiration is to be as exceptional as the facilities and location warrant

Leisure Partner

10/10

Exceptional

13 Jan 2025

Jussara

We absolutely loved everything about our stay - the beautiful rooms, the stunning spa, the delicious and generous breakfast, and the spectacular surrounds. We felt totally spoilt for our stay. We parked about a 5-10 minute walk from the hotel, in a parking building (€1 per hour), which was handy enough to the hotel. Highly recommend!

Leisure Partner

8/10

Excellent

30 Dec 2024

Christina

Great location. The atmosphere was a bit cool, despite the fact that it is in a cave. I expected it to feel more warm and lived-in. But the service and everything else was lovely.

Leisure Partner

10/10

Exceptional

13 Dec 2024

Richard

Lovely property.. lovely room.. lovely staff.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Lorena

One word! AMAZING

Partner

10/10

Exceptional

17 Nov 2024

Patrick

Great spa

Leisure Partner

10/10

Exceptional

05 Nov 2024

John

Luxury spa hotel in a great location within an amazing City.

Partner

10/10

Exceptional

05 Nov 2024

Byron

Beautiful, luxurious cave hotel

Leisure Friends

10/10

Exceptional

03 Nov 2024

Marcia

Lovely Cave Hotel Stay in Matera

The room was very nice, although we were a little surprised about the open cistern (partially covered by plexi-glass) in the room. I guess that is what it means to be in a cave hotel! The breakfast was great, the bed was comfortable and the bathroom was very nice. The room was a little dark, but we were able to open the doors to the outside if we needed more light. Front desk staff was super helpful. Just a comment that there are lots of stairs at this hotel, even if you use the elevator, so people with mobility issues should consider that.

Partner

10/10

Exceptional

31 Oct 2024

howard

Wonderful property. Know in advance that you need to walk to the property. There is a public parking lot ( 7 minute walk) where you can park overnight

Leisure Family

10/10

Exceptional

26 Oct 2024

Kerri

Beautiful clean property- such a unique opportunity

Leisure Partner

10/10

Exceptional

24 Oct 2024

Boya

City is cool, can’t drive in the tourist area tho, contact the hotel before you go.

Leisure Family

10/10

Exceptional

20 Oct 2024

Douglas

Metera is like going back in town, certainly into Stassi section of the city with dates back thousands of years. The Aquatio Cave Luxury Hotel is built into one of these stassis, a series of caves that are private and cozy with state of the art ammentities. Not what you picture in your mind when you think of caves. The staff were very attentive and helpful, our room was immaculate and unlike anything we've ever seen before. We walked 60 seconds and had one of the best fixed-price meals we've ever enjoyed - plenty of great dining and shopping options nearby. We enjoyed the sauna at the spa, which you should absolutely check out. If you're feeling a little adventurous book a suite at the Aquatio Cave and Luxury Hotel. Amazing luxury and privacy with a historical pedigree second to none. Highly recommended!

Leisure Partner

10/10

Exceptional

09 Oct 2024

adam

The setting and cave room and hotel are unique and amazing. The staff were attentive, helpful amd generous of time and spirit from the receptionist, lead waitress and Dino sommelier. The room exceeded our expectations as did the food which was excellent and plentiful at our half board dinner and also breakfast. Spa was relaxed, nice sauna, steam and pool. All perfect

Leisure Partner

10/10

Exceptional

04 Oct 2024

EMILIO

Great

Leisure Partner

10/10

Exceptional

03 Oct 2024

Margarita

The hotel and service was top notch which I expected in booking a 5 star hotel. The staff was very helpful. The room was modern and beautiful. However, our stay was dampened a bit as the shower which was not enclosed flooded the entire bathroom in room 101. Upon alerting the staff the bathroom was cleared by the time we came back from dinner. The hotel should take steps to advise guests prior or partially enclose the vestibule to keep the water in.

Leisure Partner

8/10

Excellent

27 Sep 2024

Duane

Hotel Good, Spa, not so much

Our stay was good the front desk staff friendly and very smart. The spa lacked even though we had to book our own time slot, there were 6 other people in the pools at the same time as us, they all had camera and phones, loud, not addressed by staff not a great pool experience and the spa was one of main reasons we chose that hotel

Partner

10/10

Exceptional

26 Sep 2024

Cynthia

It’s a wanderxdull place everything incredible! The room it’s very magic! The spa is incredible , the breakfast very good!

Partner

10/10

Exceptional

23 Sep 2024

Janis

Hotel is beautiful, service was great

Leisure Partner

10/10

Exceptional

21 Sep 2024

Verified traveler

100% would go back if given the chance.

Amazing hotel and staff. We were there for three nights in September and the location is right in the heart of the city. 1-10min walk for all options of food and drinks catering to a variety of dietary restrictions.
The staff are extremely helpful in reccomonding parking, restaurants, and calling taxis.

Partner

10/10

Exceptional

20 Sep 2024

John

Excellent. Will go back

10/10

Exceptional

17 Sep 2024

SEAN

Amazing hotel and very good service. Fantastic location and the breakfast was excellent.

Partner