Wilhelm
The bed was way out of shape. Renewal is in order.
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Palms Inn & Suites
Lancaster - CA · United States
430 W Palmdale BoulevardView location
7.0/10Very good1,321 Reviews
Cleanliness6.4/10 6.4
Service6.6/10 6.6
Comfort6.2/10 6.2
Condition6.0/10 6.0
Amenities5.8/10 5.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Palms Inn & Suites
Located in Palmdale, Palms Inn & Suites is within a 5-minute drive of Palmdale Regional Medical Center and Palmdale City Hall. This motel is 1. 7 mi (2. 7 km) from Palmdale Playhouse and 2. 1 mi (3. 4 km) from Antelope Valley Mall.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional amenities at this motel include complimentary wireless internet access, an arcade/game room, and a vending machine. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Show less
Located in Palmdale, Palms Inn & Suites is within a 5-minute drive of Palmdale Regional Medical Center and Palmdale City Hall. This motel is 1.6 mi (2.6 km) from Antelope Valley Community Arts Center and 1.7 mi (2.7 km) from Palmdale Playhouse.
Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Administrative fee: USD 20 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Optional fees
- Pet fee: USD 10 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Palmdale Regional Medical Center
1.3 km / 0.8 mi
Palmdale City Hall
2.2 km / 1.4 mi
Palmdale Playhouse
2.8 km / 1.7 mi
Antelope Valley Community Arts Center
2.8 km / 1.7 mi
Antelope Valley Mall
3.4 km / 2.1 mi
Antelope Valley Country Club
3.6 km / 2.2 mi
Cinemark Antelope Valley Mall
4.2 km / 2.6 mi
Lake Palmdale
5 km / 3.1 mi
Palmdale Amphitheater
6 km / 3.7 mi
Bowlero Palmdale
6.2 km / 3.8 mi
Birdies Driving Range
7 km / 4.3 mi
Blackbird Airpark
7.6 km / 4.7 mi
Desert Aire Golf Course
9.4 km / 5.9 mi
Barrel Springs Trailhead
9.6 km / 6 mi
DryTown Water Park
9.7 km / 6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 112
- hotel
- Wheelchair-accessible
- Car park
- Wi-fi
- Laundry service
- Multilingual staff
- Business centre
- Game room
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
SUITE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ACCESSIBLE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
DOUBLE ACCESSIBLE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ACCESSIBLE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
QUADRUPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalms Inn & Suites
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Palms Inn & Suites
100
reviews shown
lonnie
No cold water, unable to take showers or wash
Lori
Couldn’t underserved front office person. Elevator was broken and they gave us the top floor. Fan in the bathroom blankets had burn marks on them. There was no iron or hair dryer. Lots of homeless people in the parking lot. Mattress were so hard. Pillows sucked
Kay
TV worked well, bed was ok, but everything felt sticky and I left early when roaches started commig out of the ac unit
Elesia
Advise you not to come here. The non-smoking rooms are nice and have smoking rooms that are not nice.
Mariela
Place was a bit dark, pay what you get foe the price, hot spa didnt work, other pool was fine, elavator out of use, decent cleaning
Isiah
Very uncomfortable environment to bring children around. It’s not clean, the beds are filthy and the rooms smell horrible.
Wendy
Only soap is provided - no shampoo or other amenities. The property is pretty run down and some of the guests seem less than savory. A guy was smoking marijuana outside the rooms and I had to ask him to stop because the leaky doors were letting the smoke into my room with my kids. However, I will say the room was comfortable enough for a budget hotel, pretty soundproof, and pet friendly.
Zuleima
This hotel is terrible and unsafe
Sayed
Comfortable air conditioning clean room easy access and accessible bathroom and parking
Sayed
Very clean the staff friendly helpful and kind plenty of parking room clean and comfortable
Stephanie
This place is nothingike the pictures. We went for my daughter's softball tournament and came home a day early. The room was disgusting, hair all over. Not cleaned floors not cleaned. I do not recommend staying here.
Sayed
Clean Room, Staff are very helpful, The Parking are very convenient, and the air conditioning are perfect. I would recommend staying there always. 🙏
Sayed
The staff very helpful and my room very clean I am always very happy to stay there 🙏
MEGAN KATHLEEN
always good.
MEGAN KATHLEEN
thank you so much. a very pleasant stay.
Claudia
The room had no trash can. Other than that it served its purpose. Lots of drug attacks a walking around on the premises. Police were there when we got there Friday night. Before checking out 5 cops and street blocked off. No I didn’t feel safe.
Amari
It’s a great hotel to stay in if you are not looking for nothing fancy with a decent price for the rooms for the night.
Jim
Everything was great. Though someone really needs to clean up the garbage that is floating around the parking lot. I wish there was something to be done about how loud the other tenants are, in the parking lot, late at night. But, oh well...
Otherwise, it was a nice location, great value, and a wonderful view from the window. And the staff were very friendly and helpful. I'd stay here again.
Otherwise, it was a nice location, great value, and a wonderful view from the window. And the staff were very friendly and helpful. I'd stay here again.
Jim
It is a fairly nice place. A bit run down, but not badly, nor does it affect your stay. Unless you are stuck up on those things. I do wish someone would pick up all the garbage that swirls around the parking lot though. It kinda looks bad. Otherwise, this was a good stay. It is close to everything. Including a taco place just across the road. And the price was good too. Way better than the roach motel across the highway for a dollar less...
Von
Air conditioner is fine and you clean your rooms and give you good towels toilet paper good bring the plunger if you need it to flush the toilet if some get stuck in it so it’s been good
Daniel
I've given this place several great reviews in the past. However, I had the worst experience recently, so many things were wrong it's too long of story. The toilet started leaking right at checkout causing a flood in the room below, I had already booked an additional day earlier that morning, as I was speaking with front desk, she accused me of breaking the toilet, told me I had to pay 50 bucks for it, would also have to wait til 3pm to check into a different room. I barley attempted to explain the issue with toilet she cut me off saying I was band from renting from them anymore.. I was a loyal customer, they did me wrong..
Feyth
No refund so we where forced to stay, wasnt expecting alot but they had no hot water and since i couldnt get a refund we just stayed
Alberto
I was there for two days there is no water to take a shower fridge was out of service
arturo
It was cool
William
Check-in was very easy and the room was clean and sufficient for my needs as I just needed a place to stay for the night as I work at Lancaster prison. Room is affordable and very conveniently located to gas stations and fast food restaurants. The only issue I had was the toilet didn’t work properly.
Hector
Room was clean and comfortable
Elena
I checked in and checked out within a couple of hours. The room was unsanitary. The walls and baseboards were covered in filth. The tub was full of mold and mildew. I requested a refund because the room was unlivable and my children were coughing and couldn't breathe from the mold and leftover smoke even though it was a non smoking room. The woman said they would have housekeeping check the room in the morning and as long as the towels and stuff were not used they would refund me. The next morning I called and they refused to refund me. I contacted Expedia for a refund and was told the property was continually hanging up on the representative when they were trying to contact them to approve the refund. This place is a complete fraud. The pictures have to be 20 years old. Do not reserve a room here. Now I'm out $85 and another $108 I spent to go across the street to Holiday Inn which btw was amazing and so worth the extra $23. I wouldn't allow a dog to sleep in this place!
Curtis
The room was clean, hed plenty of supplies and conveniently located.
Yvette
ac problems and I wasn't allowed to switch rooms for better ac. I've stayed here in a different room before and it was good but this one was horrible. stains everywhere on walls, ceiling, tub. fridge barely kept cold. ice machine didn't work. I will never stay here again. rather sleep in my car
Yvette
I called the front office complaining that the AC wasn't working right she barely spoke English and told me there's been no complaints and that the air conditioner works I just asked if she could move me rooms and she said no sorry. so basically I just checked in about half an hour to an hour ago and I'm stuck with this room without AC she didn't even offer me a credit or anything to help me. not only that it was still kind of dirty in here I found pieces of hair on the sink and on the walls luckily I bring wipes everywhere I go. I definitely am very unhappy with this stay. I have stayed here once before and it wasn't this bad but the fact that she didn't want to help me and I'm stuck without AC is just a no-go for me ever again
Mirna
Outdated hotel. Bathroom door did not close. No hangers, iron, or microwave in the room. The small refrigerator was working although very old and rusty inside. Staff was polite and check in was quick.
Angel
No concerns with the property and amenities. You get what you pay for. Location is in central place with food close by. The mall is a short driving distance. I would recommend to stay here on a budget.
Katherine K
AC worked. No laundry service needed.
catherine
It was great
Laura
Excellent room with everything I needed
Savannah
They had no remote for the tv, the hot tub was broken and there were stains of rust in the tub. The staff was inflexible for a later check out time even thought we didn’t check in until later. An overall terrible experience.
Oscar
Essentials for what a hotel is to be ..cleanup and sleep
Alessia
everything good!
Tadhg
Worst experience ever. Had to wait almost 30 minutes for someone to show up to check me in. When I got to the room it smelled skanky and the TV didn’t work. When I went back to the front desk there was nobody there again and when I rang the bell nobody showed up. I wouldn’t recommend this shyt hole to my worst enemy.
Gloria
Room-bed was hard, pillows flat, bedspread had burn holes in it. I asked for extra blanket never got one, Staff spoke no english, wifi was fine and pet friendly, room key had to be constantly reactivated
Ricardo
Room was clean but needed updating chair was derity old and wobbly. Had a problem checking in my last name was not on the computer. She did give my wifi code, didn't write down the room #. Only 1 towel. For 2 peopleI
George
No internet use for me.
Javier
For the price, the hotel was a good deal. I stopped for just one night as part of a longer road trip. It worked for my purposes.
In general, the room was clean and the staff at the front desk in the evening and morning were polite. There was free internet and an a/c and heater that worked.
The furniture needs updating—mirrors were etched in, and the bathroom door broken. Both were usable, even if not in good condition. Only a bar of soap is provided for amenities, so bring your own toiletries for the bathroom. Only one bath towel was provided and no hand towels or bath cloths. Located right off the freeway, this hotel works as a quick pit-stop for a night to get a quick sleep.
In general, the room was clean and the staff at the front desk in the evening and morning were polite. There was free internet and an a/c and heater that worked.
The furniture needs updating—mirrors were etched in, and the bathroom door broken. Both were usable, even if not in good condition. Only a bar of soap is provided for amenities, so bring your own toiletries for the bathroom. Only one bath towel was provided and no hand towels or bath cloths. Located right off the freeway, this hotel works as a quick pit-stop for a night to get a quick sleep.
Christopher Anthony
All good
PRISCILLA
Rooms were very dirty
The tvs didn't work either so it was kinda of a waste of money going there come from vegas!! Especially I had to move rooms twice and the TV in the second room still didn't work
Need to renovate your rooms
The tvs didn't work either so it was kinda of a waste of money going there come from vegas!! Especially I had to move rooms twice and the TV in the second room still didn't work
Need to renovate your rooms
Robert
Yes
Sharon
Yes
Sharon
It was ok
Christopher Anthony
always fun
Christopher Anthony
always good
Alex
Yes the room has been neglected heater didn't work bedding had burn holes in it
Raul
Tv didn’t work
Christopher Anthony
Always good
Christian
The room was nothing like the pictures very disappointing. Ended up taking a loss and ended up giving key back. Definitely do not recommend it will not stay here or book ever again. With this hotel
Bernardo
Great affordable stay
Jose
Good customer service
Kenesha
Once the are is cleaned up and the hotel is remodeled, it will be a more pleasant environment.
Arif
This is a really budget hotel. There is no microwave. They don't give any shampoo and only two towels.
Darren
This place is beyond horrible. The staff are rude and treat you like crap no matter who you are. They get a lot of people on the premises that
Aaron
Horrible! Roaches mold and tv didn’t work. Trash everywhere outside it’s gross not what they make it seem online
Daniel
The rooms are run down, gang tags inside the rooms. The heater never worked. The toilet seat was broken. Homeless hanging out all the time. The heavy set lady at the front desk was rude and acted as if she was being bothered when trying to talk with her.
Christopher
Really had a great time. Thank you.
Christopher Anthony
Very nice front desk staff. Clean, well-lit parking lot. Nice town. Nice people. Great restaurant right across the street. Will return again soon. Thanks for the hospitality. Sincerely, c.v.
Ryan
You get what you pay for here
Delia
Went to motel to check in and receptionist then told me that I did not have a reservation for that property and tried to make me get different reservation from them costing more contact the experienced Expedia and was not helped whatsoever
Aleah
No laundry nothing fixed crack motel
Darren
The staff dropped the ball a little bit not doing anything for housekeeping
Alvaro
Tv no working end to moch small cigarret
Santiago
Everything was good . Quick customer service.
Carmela
So dirty! I will not booked that hotel again. AC not working good ! Elevator is so dirty ! Sink was dirty!
Aleah
They didn’t have a laundry service
Aleah
Toilet broke
Wayne
V
Kenneth
No microwave. Room not entirely clean. Too much noise around.
Aleah
Showed up room was disgusting with poop in a tub then after that every other room key didn’t work after I tried 6 times! Then the new room the gave had
Timothy
Amenities are not good 😐 😕 😔 😢
Patsy
Amenities needed work 😫 👎
Kimberly
Clean.spotless
Kimberly
Grrat
Anna
I really enjoyed my stay.
vivian
My room is always spotless and yes the staff was courteous.
vivian
Yes and the staff was courteous. Shannon, Paulina and Stephanie
vivian
Yes. My room was clean, and the staff in the office are friendly as well as the housekeeping staff
vivian
Yes. The staff is very courteous and friendly.
vivian
Yes. Shannon the new GM is very friendly along with her staff in the front office. If a customer comes to and state that the TV is not working properly she will go to the room and try to fix it. If not she will tell the maintenance guy when he comes in about the situation as well as give the room #
vivian
Yes. The front desk staff, Shannon, Paulina, Stephanie and housekeeping were courteous and friendly
vivian
Yes
vivian
Yes the room was clean and the staff was friendly and courteous
Marilyn
The front it’s not really polite and so rude
Isaac
Yes
KELVIN
…
Ruben
Can’t complain. Good hotel
Kenneth
No frills, cheap. Bathroom very dirty- poop in the toilet, broken bathroom door but these are corrected easily.
Christopher Anthony
thank you thank you thank you
Jose
They put me in a room the toilet fo not working properly we flush the toilet water stay then the gime another room the bathroom dosen have ceiling fan and the room smells like urine really bad . We travel from the Bay Area to Palmdale Really bad experience ..
Lee
N
Edras
Room wasn’t properly cleaned and had cockroaches under bed and restroom
Dawn
The towel tack on tpilet holder were misding, shower old and stained, no soap at all. But it was a big riom, bed was okay and floors Lyxury vinyl. Water was switched H was at cold and smaller sink replaced to older bigger one. It was quiet and i slept well.
Robert
Yes it's a good business
Location & surroundings
Palms Inn & Suites
430 W Palmdale Boulevard, Palmdale, United States
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Palms Inn & Suites
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