Name: Red Roof Inn Palmdale/Lancaster
Address: 200 W Palmdale Blvd, Palmdale, 93551, US

8/10

Excellent

07 Jul 2026

Alexis

Staff is very helpful

Partner

2/10

Poor

01 Jul 2026

Jose

Honestly I'm so disappointed in on how I made reservations. And still was charged $30 for nothing. It showed me a different $ and calling them was higher. No hotel staying. And I got charged. Not cool.

10/10

Exceptional

28 Jun 2026

James

I had very nice

Family_with_children

8/10

Excellent

28 Jun 2026

Alexis

Staff was nice. Room was very basic but not bad. Comfy bed

Partner

10/10

Exceptional

23 Jun 2026

Steven

Great value and great area around the property!

Business

4/10

Poor

22 Jun 2026

Betsy

I’ve never stayed in another hotel California where I had to pay extra for a non-smoking room. The staff wasn’t particularly polite nor welcoming. Overall, I won’t be staying here again.

Self

2/10

Poor

20 Jun 2026

Elizabeth

It’s old and run down.

Family

6/10

Pleasant

19 Jun 2026

Steven

Unusable shower...disappointing

Business

10/10

Exceptional

06 Jun 2026

Ronald

All good for me that I know stay there for almost a week and still was G for me

Self

8/10

Excellent

01 Jun 2026

April

The room was clean and the front staff was very nice and accommodating. The room is very dated but I only needed it to be functional so fine for me. It didnt look safe but we were fine no issues which I completely thought there would be. The water pressure was perfection. The outlets left many things to be desired.

Partner

10/10

Exceptional

01 Jun 2026

victor m

O

2/10

Poor

25 May 2026

Paul

Area and property were not kept up to date, dark and filthy.

Self

2/10

Poor

19 May 2026

Juan

A roach welcomed me when I got to my room. hallways smelled liked cigarrets and dirty clothes, weird looking people hanging around the property and the doors to access the hotel had ZERO security.

Self

10/10

Exceptional

18 May 2026

Mario

Everything is clear

Friends

6/10

Pleasant

16 May 2026

Von

Staff is cool in no damn gym here it is a pool. Keep your eyes on your kids and your pets. Don’t trust anybody knowledge.

Self

4/10

Poor

10 May 2026

Geneva

I don't think the manger likes me so she banned me from the property. I can't rent there any more and I was bringing in good money

Family_with_children

2/10

Poor

21 Apr 2026

Jason

Overall Dirty, walls and bathtub were dirty. Sheets had stains etc.

2/10

Poor

18 Apr 2026

Erixson

.

2/10

Poor

10 Apr 2026

Phillip

The area where the hotel was located was unsafe, and I felt uncomfortable.

Self

6/10

Pleasant

06 Apr 2026

Robert

Ok

Pet

10/10

Exceptional

03 Apr 2026

Vicki

Parkkng

10/10

Exceptional

01 Apr 2026

Christopher Anthony

nice staff, clean room.

Business Pet

2/10

Poor

31 Mar 2026

ronald

y card entry into he

6/10

Pleasant

27 Mar 2026

Tadhg

Staff were very helpful, room was ok for the price although the first room had a hole in the center of the tv screen probably from a fist but they moved me to a different room when I showed them a picture of the damage.

2/10

Poor

25 Mar 2026

Gannia

Nowhere for a family to be at all

Family_with_children

2/10

Poor

24 Mar 2026

Michael

Broken window.
Greeted by roach.
Better room on floor 2
2 bad stays at this trap.

Self

10/10

Exceptional

22 Mar 2026

Stephanie

Pet friendly

6/10

Pleasant

20 Mar 2026

Ambreen

AC were not working well. I had to open window. Plus a strange smell of paint or something constructive materials.

Family

6/10

Pleasant

19 Mar 2026

Joseluis

Mire muchas cucarachas, las cafeterias no servian tube que ir para que me las cambiaran.
Los enchefes estan malos tube que andar probando para ver cual servia.

Partner

4/10

Poor

13 Mar 2026

Misleidy

There was roacheed in the rooms kept asking for a blanket they kept giving me sheets man es crashing out in the parking lot whole experience was scary and disgusting 50 dollars worth of food in the trash cuz of the roaches

10/10

Exceptional

25 Feb 2026

Christopher Anthony

great location

Business Pet

2/10

Poor

22 Feb 2026

Dina

The outside of the hotel and lobby look descent , but as soon as you walk the hallways , it’s a different story .The room was infested with roaches, we would kill them and we would find more, we didn’t end up staying , we turned in the key and drove back home . The bathtub looked filthy like it hasn’t been scrubbed .the doors looked like they have been jammed . I didn’t even ask for a refund , we just tuned in the key and left . I couldn’t trust putting my bags down on the floor .

Partner

4/10

Poor

19 Feb 2026

Ricardo

Clean room

2/10

Poor

14 Feb 2026

Lyn

Beg and dirty

Leisure Partner

2/10

Poor

12 Feb 2026

Manuel

I wasn’t expecting this but whatever

Friends_and_family Family

6/10

Pleasant

06 Feb 2026

Xavier

Not really but the staff was great

2/10

Poor

30 Jan 2026

Marti

I noted in my reservation that I needed a room on the ground floor due to my disability. I was given a room upstairs. My room key did not work, so I then had to go up and downstairs multiple times. The room I got was in terrible condition. There was hair in the sink, tub, and on the sheets. The walls were not completely painted wires hanging out of the wall. Boogers smeared on the walls next to the bed. The floor was dirty. No soap or shampoo in the bathroom dispensers. The front door did not close completely. It seemed like it had been kicked in and not repaired properly. Did not feel safe. Will never stay there again.

Partner

2/10

Poor

09 Jan 2026

Michal

WILL THEY SHUT THIS PLACE DOWN. DONT EVER STAY HERE

10/10

Exceptional

31 Dec 2025

Lori

Nice staff

10/10

Exceptional

26 Dec 2025

Wayne

S

2/10

Poor

24 Dec 2025

Drake

DO NOT believe other positive reviews; they clearly are from the business itself. The room and hotel were absolutely disgusting. Roaches, holes in the wall, food in the microwave, dirty towels, dirty beds, dirty walls, broken doorknob, shower faucet in pieces. What a joke.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Sergio

M

10/10

Exceptional

13 Dec 2025

Connie

Clean

Self

6/10

Pleasant

07 Dec 2025

Isaiah

Air co

10/10

Exceptional

30 Nov 2025

Kenneth

👌

10/10

Exceptional

29 Nov 2025

Christina

Very nice at check in

Leisure Family

6/10

Pleasant

29 Nov 2025

sid

Staff was very courteous. Stepped into room and killed 3 cockroaches. Toilet seat needed tightening on to the base, but when I told front desk employee she either forgot to tell maintenance or they chose not to fix it. Same problem with soap and shampoo dispenser so had nothing to wash with. Towels were tissuepaper thin

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

KELVIN

…

2/10

Poor

08 Nov 2025

Regina

Horrible bed was rough speings bedding very dirty!! shower floor was black and bugs . there were prostitutes everywhere and zero security

Friends_and_family Family

2/10

Poor

30 Oct 2025

Sheila

My room had roaches and the they moved us to another room and that room and when we woke up the next morning we seen roaches in that room.we always rent here .i think that we should get a complementary room somewhere else we can’t wait from out of town and I was not satisfied

Partner

4/10

Poor

27 Oct 2025

Olga

Per said on website breakfast included not true and we kill roaches in bathroom and guest were walking around smoking inside building on non- smoking areas.

Leisure Partner

4/10

Poor

26 Oct 2025

Jerry

Stained towels; single-ply toilet paper; stained/dirty shower; non-working soap dispenser in bathroom. Room did not feel clean. Noisy barking from guest's (?) dog all night.

Business Friends

4/10

Poor

23 Oct 2025

Ebony

I didn’t enjoy my stay there because there was bugs all in the room and not only that the door couldn’t open i really wanted my money back

Business

2/10

Poor

22 Oct 2025

Renee

If I could give zero stars I would. This property was falling apart and they don’t even do the bare minimum when cleaning the rooms.
I wouldn’t stay there again if they paid me.

Self

6/10

Pleasant

18 Oct 2025

SILVIA

the room was clean but the stairs were not

10/10

Exceptional

16 Oct 2025

Rene

The staff is very engaging

10/10

Exceptional

15 Oct 2025

Robert

easy check in. the phone to the hotel does not always seem to connect when calling

Business

10/10

Exceptional

15 Oct 2025

Sheila

Everything was nice

Partner

2/10

Poor

09 Oct 2025

Rosa

Had roaches

Partner

2/10

Poor

05 Oct 2025

Tony

The room was horrible, first the room smelled bad the door to the restroom had a whole that was patch inside that looked horrible. The stand where the tv sat on had wholes and handles where missing. The sheets on the bed looked dirty and full of hair.

Leisure Family

2/10

Poor

15 Sep 2025

Leah

Arrived on September 12 for a one night stay. Took 15+ minutes to check in due to no one at the front desk. Upon entering the room saw that the recent renovation was poorly done. Bathroom fan shroud not fully attached, poorly painted, tub shower renovated to a shower only with attached faucet. We proceeded to check out the next morning and same thing. We waited 20+ minutes and no manager so we had to leave not and depart

Leisure Family_with_children

8/10

Excellent

15 Sep 2025

Brian

.

4/10

Poor

07 Sep 2025

Jesus

Room 138 bath tub look old, towels so worn out and small, roach on the floor, door gets stuck hard to open
The electrical outlets in the room are worn out, the phone chargers wont hold, keeps fallibg down, bed sheets are worn out

Partner

2/10

Poor

07 Sep 2025

Marco

Roaches all over

Business Self

4/10

Poor

03 Sep 2025

Sergio

**

Leisure Partner

10/10

Exceptional

31 Aug 2025

Jody Jo

Staff was amazing
Clean property throughout
Roaches in my bathroom
No AC (switched to two rooms both were burning)
Woke up to no power

Business Family

6/10

Pleasant

27 Aug 2025

Katherine

Last time I was here the room was a little better. This room is very small, no hangers, the 4 soap/lotion/body wash dispensers in the bathroom are empty or broken, the towels smell clean but look dingy and are small and thin.

Business Self

8/10

Excellent

25 Aug 2025

Rene

Amazing

Leisure

2/10

Poor

22 Aug 2025

Jeremy

Never again.

Rooms in poor condition. Cockroach infested. Toilets barely worked.

Business

6/10

Pleasant

21 Aug 2025

Carrie

Needs an elevator for limited access people. Found old snack wrappers tucked in at headboard,

Business_and_leisure Family

4/10

Poor

17 Aug 2025

Maria

No toilet paper.

Business_and_leisure Family_with_children

6/10

Pleasant

10 Aug 2025

Andre

Bed where dirty and the walls have bad paint job… also AV is not good

Business_and_leisure Friends

2/10

Poor

06 Aug 2025

Krista

The employee at check in told me that I needed to give a $60 deposit cash. No where in my confirmation did it say that. I told her I don’t have cash and she tried to tell me it’s in the fine print which I read and it never mentioned it nor was there any sign stating that. When I told her it was not stated she said “Just this once I’ll let it go but it does say it so next time you need to have cash”. I won’t ever be back but it definitely felt like a scam

Leisure Family_with_children

4/10

Poor

23 Jul 2025

Dylan

Bugs

Cockroaches in the bathroom , not just one but like 4-5 constantly even after you killed them more just kept coming.

Partner

8/10

Excellent

17 Jul 2025

Romeo

Good place for a short day stay

Leisure Partner

6/10

Pleasant

14 Jul 2025

Verified traveler

You get what you pay for

The homeless hanging out around outside with their dog, not really dog friendly. There was no area for the dog to go pee the hallway door. Anyone could get in the door had key access, but it must not have worked. the homeless hung out around it with their pitbull that they were talking about that fought with a Rottweiler and we were trying to take my dog out to go pee, worrying all night people sitting in the stairway smoke just wafting down the hall felt like a homeless halfway house and not a hotel where you wanted to take your family.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

philip

Nice place

6/10

Pleasant

08 Jul 2025

YVONNE

the only thing is the bathroom door didnt close properly

Friends_and_family Family

4/10

Poor

08 Jul 2025

Josefina

Check-in was very accommodating and friendly.

Friends_and_family Family

2/10

Poor

07 Jul 2025

Norma

Never again.

It’s definitely not in a safe place. Every time I went in and out of this hotel there were unhoused people loitering by the entrance. I was booked on the second floor and the facility had no elevator so I had to carry a very large suitcase up two flights of stairs. The runs in the hallways were filthy and the whole hotel reeked like marijuana. My toilet ran all night and you could hear every person passing the hallway especially at night. The sheets had cigarette burn marks and bathroom had no soap to wash your hand. Just filthy all throughout. I had booked the weekend but left the following day as I did not feel safe there. Definitely not somewhere I’d bring children

Friends_and_family Friends

8/10

Excellent

06 Jul 2025

JAMI

It’s was ok

The toliet leaked, not enough towels for the 4 guests. Only 2 were provided. No ice bucket available either.

Friends_and_family Family

8/10

Excellent

05 Jul 2025

michelle

Wifi was horrible it barely worked but other than that my stay was good a little loud in the halls but it didn't bother me

Partner

2/10

Poor

30 Jun 2025

Julio

The room had cockroaches and the window frame was broken. I told the front desk if I could switch rooms and they were booked they told me. I told them it looked like somebody had broken into the room so I feared for my personal safety. They said they would send maintenance which never showed up. Didn’t get at least 20% refund which is all I asked for. The hallways smelled like roach spray and weed. Tweeters and homeless all around the property. Look elsewhere pay extra not worth this place to spend your money.

Leisure Self

2/10

Poor

29 Jun 2025

April

Horrible! We made two reservations for our large family coming in from out of town for my Dads funeral. This places was disgusting and needs to be shut down. My uncle had 3 loaves of moldy bread in his dresser, we had live roaches in our room, water damage under the mini fridge, the bathroom was falling apart. The bathroom doors was taped together and the shower was dirty and moldy. The floors were filthy with old hair ties and cold ramen noodles. The bedding was STAINED or not washed and had holes in it. The smell of cigarette smoke was so terrible after checking out 10 mins later everything of ours still smelled like smoke. The hallways smell like weed, all the screens were broken and didn’t fit the windows. The pool was not open and was filled with gray water. The lobby looks nothing like the pictures and either do the rooms. After leaving to another hotel near by, they referred to the Red Roof Inn as the “Hooker Hotel”

Leisure Family_with_children

2/10

Poor

29 Jun 2025

Maria

I booked 6 rooms for 2 nights for our family who was I town for my dad’s funeral. There were homeless drug addicts laying down outside, you can see someone smoking in there room blowing it outside their window, the staircase carpet was filthy, hallways were hot and smelled like smoke and marijuana. Our room door has a gap at the top and door jam, the door handle was also broken. The comforters were both stained and one has a hole in it, the microwave was rusty inside. The dresser that the mini fridge was in had major water damage. The restroom was filthy dirty and falling apart. There were LIVE ROACHES crawling during the day. We left within 10 minutes for being there . The associate downstairs checked us out. She was the only food thing about this place. She was kind and apologized several times. She deserves a better work environment. Shame on whoever independently owns and operates this property!!!! The pool was also not open, filled with grey water but not suitable for guests. We came to this location hoping for a place to rest and grieve the loss of my father after our long emotional day and we had to pack up and go to the Hampton inn, where they referred to the Red Roof in as the “ Hooker Motel”.

Leisure Family_with_children

2/10

Poor

24 Jun 2025

Odayne

Manager was very disrespectful the Hispanic lady I do not believe that the price that is charging is worth staying especially the hundred dollar deposit is nothing but crackheads and drug dealers fights and police that come here speak as we speak. They’re still not at the hotel.

Self

2/10

Poor

23 Jun 2025

Jose

Maintenance guy ain’t doing his job

Cockroach in restroom, hair on pillow, missing aluminum floor seal at entrance door. This alone was the worst. You heard everything from aisle inside room. Only got couple hours of sleep because of this. No shampoo in shower.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Thomas

It was an unstressful stay and the staff were awesome and didnt bug even once.I passed out every night with no worries.I felt like I was at home where I make the rules I could throw a party if I wanted to and I wouldnt be bothered I could invite the whole town and no complaint would be made

Business

2/10

Poor

18 Jun 2025

John

At midnight I had to call the front desk to get the upstairs guest to turn their music down. They were only partially successful. The clientele here is sketchy. I do not feel safe.

Leisure Family

2/10

Poor

15 Jun 2025

Ron

Did not buy this

2/10

Poor

15 Jun 2025

Willy

The staff was ok. But the rooms where absolutely disgusting. Blood marks/stains just about everywhere. Hair on sheets. Second room was a little better than the first, but we still felt very unsafe and disgusted, so we ended up not staying. The girl at the front desk said she was sorry about the rooms and that I would get a full refund. So we'll just have to wait to see how true that is.

Leisure Family

2/10

Poor

12 Jun 2025

Danielle

I would not recommend staying at this location. Upon arrival, it was extremely difficult to locate the entrance to the parking lot due to heavy street construction and no posted detour signs. After finally checking in, I walked down a hallway that reeked of marijuana, despite visible no-smoking signs throughout the property.
Once inside the room, the odor changed to a musty, moldy smell. The floor was dirty, the walls had holes and peeling paint, and the tub was visibly unclean. Water pressure in the shower was very low, and the air conditioner did not function — a major issue considering it was over 100 degrees outside. The bedding was in poor condition, with visible cigarette burns and stains on the duvet.
The noise levels were also unbearable — constant hammering, loud yelling, crying children, and dogs barking non-stop for hours. I reported these issues to the front desk manager, Mayra, who quickly dismissed the marijuana odor as coming from people smoking outside and said there was nothing she could do. She did send a maintenance worker to check the AC, but after three hours of no improvement and ongoing barking, I requested to be moved.
I was eventually given a different room on the second floor. While the air conditioning worked in this room, all the other issues remained — including an even stronger marijuana smell.
This was one of the worst motel stays I've ever had. Between the poor cleanliness, lack of maintenance, dismissive staff, and extreme noise, I will not be

Business Self

2/10

Poor

09 Jun 2025

Dustin

Ghetto fabulous.

If you’re wanting nice, this is not the place. It’s pretty much a party/drug hotel. Homeless people out by your cars at midnight. Tweekers running around everywhere.
On the plus side they do have smoking rooms lol.

Partner

2/10

Poor

08 Jun 2025

Helen

So I came to this place! Was a great big mistake! I checked and there was a $60 deposit that had to be cash I was unaware! But besides that I got my room key and when I got to the room it smelled like cigarettes and horrible! But wait that’s not just it I was woken up multiple times by homeless/ drug addicts, people knocking on the door looking for smiley! I was so pissed off I got no sleep I got no sleep because of the knocking and the loud noise, loud music. I will never come that to this place again!

Business Self

2/10

Poor

06 Jun 2025

Melissa

Was not very clean. Power went out early in the morning couldn't shower before heading back home from taking the trip to Palmdale. Went to front desk to see what was going on with the power and she said \"it has nothing to do with us we can't do anything\" very rude and unprofessional

Partner

2/10

Poor

26 May 2025

Brian

This is the worst hotel I've ever booked through Expedia. There are a lot of homeless walking in the hotel property. The Whole hotel inside and outside smelled extremely bad from marijuana smell. My husband and I could not spend the night there and had to leave. The room that we got was very dusty. The bedsheets had some stains. The bathroom was very dirty.. tha bathtub had peeling paint. The door had two holes on it..like it someone had punched it. We register around 2 pm we had to leave due to the smell to visit a friend came back until 12 am or so thinking that we will be fine but the smell of marijuana was so intense everywhere. We didn't feel safe there or leaving our car in the parking lot.We will be contacting Expedia for a refund.

Leisure Partner

2/10

Poor

26 May 2025

Kristy

I was exhausted. 1st room wasn't clean, toilet was broken, second room was fairly clean, people up partying until the a$$ crack of dawn both nights. I just didn't even care at this point.

Business_and_leisure Self

10/10

Exceptional

25 May 2025

tina

A comfortable stay

They make us feel at home here.The staff are wonderful.I wanna especially say thank you to laundry service

I just wanted to say thank you for making my family feel rite at home.i especially want to say thank you to housekeeping for all the hard work that you do.You are appreciated.I hope that we can come back.Thank you

Friends_and_family Family

10/10

Exceptional

25 May 2025

Mike

👍🙂

Business Partner

4/10

Poor

12 May 2025

Mark

Very Noisy Place

Super noisy guests in hallway at all hours. Security did nothing., I had to shut it down myself. Super noisy from road noise without double pane windows.

Self