Name: Woodspring Suites Palmdale - Lancaster
Address: 1044 W Avenue 0-8, Palmdale, US

10/10

Exceptional

13 Jul 2026

marcela

Todo muy bien

Partner

10/10

Exceptional

12 Jul 2026

Jodi

We play softball tournaments in Palmdale and stay here because it's so close to everything.Great location and staff just wish it had a pool.

Partner

10/10

Exceptional

04 Jul 2026

Joanna

great location and staff is super friendly

Partner

6/10

Pleasant

03 Jul 2026

Roseanne

Very clean hotel. Room was exceptionally large. The bed was horrible. Very low to the ground. It was also defective. Upon sitting on it, it sank to the floor. My husband managed to do a quick fix. We informed the hotel the next morning. not sure if they looked into it but it didn't do it again. I have a back problem. I wouldn't recommend the bed; it caused severe pain. It felt like camping on a blow up mattress. The staff was nice. It took several minutes to check in but thats because the staff was dealing with an unhappy customer. They apologized for the inconvenience.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Carltouis

The room & facility was really nice, clean and well kept.

Friends

6/10

Pleasant

02 Jul 2026

Eileen

Be prepared as there are absolutely NO amenities. No Kleenex, no conditioner, no hand towels, only two face cloths and bath towels, no coffee maker, and no ice in the whole hotel.

Partner

8/10

Excellent

02 Jul 2026

Gonenc

Thank you!

Family_with_children

4/10

Poor

28 Jun 2026

Chelsea

They don't have an ice machine on property and in order to have ice you need to ask staff for ice trays. The bathroom didn't have enough towels so I went down for more but they didn't have any clean towels available and it was more than an hour wait just to get a couple towels. They also give you the bare minimum in bathroom amenities, no hair dryer just a bar of soap and shampoo. The hotel was booked completely and they never seemed to have enough staff on to help people.

Family_with_children

2/10

Poor

15 Jun 2026

Scott

Terrible customer service

10/10

Exceptional

08 Jun 2026

Geneva

great place. staff is great

10/10

Exceptional

04 Jun 2026

GILBERTO

Very clean all around staff was super helpful

Self

10/10

Exceptional

04 Jun 2026

Destiny

Everything was nice and accommodating. All the staff were very nice and friendly and welcoming especially Rebecca. She helped me out twice with my stays. She made sure that I got everything that I needed and had everything that I needed.

Partner

8/10

Excellent

02 Jun 2026

Crystal

Night audit front desk was very laid back and patient

Partner

10/10

Exceptional

31 May 2026

Juan

Peaceful, quieter and comfortable

Family

10/10

Exceptional

24 May 2026

Ashley

room was very clean. we just needed it for a night but the fact it had its fridge and microwave we were able to keep some water and sodas cool for our travel back home.

Family_with_children

10/10

Exceptional

21 May 2026

Clayton

Great hotel, clean, new property well secured great friendly staff.

Self

6/10

Pleasant

19 May 2026

Kristian

The bed was a little noisy, and I think more amenities would be needed, everything else was good.

Friends_and_family Family

2/10

Poor

13 May 2026

Edgar

Property was clean from the outside and the inside but the real nightmare was in the room they gave us. They gave us a room where the floors weren’t mopped, had dog poop stains on the floor and smelled like dog piss the entire time we stayed there at room 317. Turns out they did a Mickey mouse cleaning on the room because when I lifted up the bed there was dog pissed underneath the queen mattress. the queen bed had dog hairs so bad that me and my family only used one of the beds cause we couldn’t take the smell of dog piss and hairs everywhere on the bed

Family_with_children

10/10

Exceptional

12 May 2026

Vania

It has a mini kitchen and the room was clean the services was great! Would go back!

10/10

Exceptional

04 May 2026

Lalanie

Yes everything was clean and staff was helpful and nice

Partner

8/10

Excellent

01 May 2026

Francisco

The staff was great clean safe everything close restaurant etc

2/10

Poor

28 Apr 2026

Rosenda

Beds were not even made. Staff was helpful and did what they could thankfully

Family_with_children

4/10

Poor

27 Apr 2026

Ana

They don’t keep the Hotel to clean specially the laundry area if you want to use it it’s very dirty. There is constant smell of weed in the hallways, if I knew I would not have stayed here specially if you are with small children, also the people who stay in the hotel are a little bit shady. I will not recommend this hotel for families for safety and cleanliness issues.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Sarah

Parking was easy and felt secure, which made arriving stress-free. The staff was friendly, welcoming, and very helpful throughout my stay. My only issue was with the check-in process—not the staff, but the system they use. It took quite a while and felt a bit inefficient. Aside from that, it’s a nice hotel and I had a pleasant experience overall.

Self

8/10

Excellent

20 Apr 2026

Kay

Yes

Self

10/10

Exceptional

17 Apr 2026

Maryann

It was a beautiful hotel. Staff was so helpful. We were there for work so it was nice place to stay

Family

10/10

Exceptional

17 Apr 2026

Kamil

Everything was great. No complaints. The rooms are spacious and you get more amenities in your room compared to your standard roadside motel.

Friends_and_family Friends

6/10

Pleasant

14 Apr 2026

Debra

parking was plentiful, however their main rear door entrance was broken for some reason. This proved quite inconvenient, as the cart they provide for luggage is bulky and hard to pivot the wheels. They should have double doors. The only available door was the fire exit on the side of the property. Quite inconvenient.

Also, they forgot to place a remote in our room. The room itself was clean, no worries there. The TV was difficult to operate with no channels of any substance really available except for kids. This is a very bare minimum type place, but alright for extended stays. A lil pricey but.

Friends

10/10

Exceptional

14 Apr 2026

Amber

The staff was amazing during check-in, the space was great and the room was clean.

Family_with_children

10/10

Exceptional

13 Apr 2026

Lorenzo

,…

10/10

Exceptional

12 Apr 2026

Juancarlos

Good place to stay

10/10

Exceptional

07 Apr 2026

Jaylin

I would recommend whoever needs a vacation to come to this hotel to relax and get your mind off things. One of the best hotels I went too.

Self

10/10

Exceptional

04 Apr 2026

Maria

Greats staff

10/10

Exceptional

04 Apr 2026

Lorenzo

Great staff

10/10

Exceptional

02 Apr 2026

Lorenzo

Awesome

Business Family_with_children

10/10

Exceptional

31 Mar 2026

Lorenzo

Good staff

4/10

Poor

31 Mar 2026

Chris

Longest check in time I ever experienced at a hotel. The clerks kept asking over my reason for my stay which is odd because no other hotels have asked me that numerous times. The hallways smelled like cheap cup noodle soup upon entering. WARNING: This hotel will hold your security deposit for a month so be ready to let them borrow $100 for 31 days.

Self

10/10

Exceptional

29 Mar 2026

phyllis

Parking was convenient

Friends_and_family Friends

10/10

Exceptional

25 Mar 2026

Kirk

Clean rooms

8/10

Excellent

25 Mar 2026

Jonathan

Cool place stayed to study only con is heavy foot individual would suggest the the top floor or 1st next time

10/10

Exceptional

11 Mar 2026

Brittany

Enjoyed the stay. Very accommodating.

Family_with_children

2/10

Poor

11 Mar 2026

Francisco

Not as nice as I hoped and smelled really bad

10/10

Exceptional

27 Feb 2026

Jahowen

Was lovely

10/10

Exceptional

26 Feb 2026

Donae

.

10/10

Exceptional

24 Feb 2026

LISA

Room was nice and clean.

8/10

Excellent

15 Feb 2026

John

The floor had dried paint chips on it and the microwave hadn’t been cleaned, someone exploded some type of construction paste or paint, but since the kitchen was not stocked yet, could use it anyways. Overall, not counting those things, the room more than met my expectations. Oh, the water pressure in the shower was poor.

4/10

Poor

15 Feb 2026

Rafael

The floor in the room was sticky

10/10

Exceptional

12 Feb 2026

Marika

Clean room . Will book again !

4/10

Poor

09 Feb 2026

Nora

I didn’t end up staying here, probably for the best, my “this is sketchy” radar was going off for sure. I arrive to check in and the receptionist tells me they have no programmable keys available for new guests, that she’s waiting for some. I understand this kind of struggle from working at a resort in the past, no blame on her. She can’t confirm when or if new keys will arrive, and offers to open a room door for me and then bring me a key later, at an undisclosed time. For obvious safety concern purposes I decline and cancel my reservation, thankfully with total understanding from her, and with no fees or anything. Pretty inconvenient to have to look for another place to stay so last minute but luckily it all worked out.

6/10

Pleasant

30 Jan 2026

Cynthia

On the rail on the bed, it has a lot of debris like old candy Stuck to the rail. It needs to be clean everything else looks good.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Candace

Yes

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Antonio

Room was amazing nice and clean staff was very friendly

Partner

10/10

Exceptional

25 Jan 2026

Kentrell

The room was spotless and the staff was excellent

Leisure Self

2/10

Poor

25 Jan 2026

Anna

A serious issue occurred during my recent extended stay booking made through Expedia for my elderly, disabled mother. She was in town to plan and attend a funeral, making this an already emotionally difficult time.

Due to an error on the hotel’s part, I was mistakenly billed for only half of the reserved stay. Instead of working collaboratively to resolve the issue with Expedia, the hotel staff threatened to remove my mother from the property and refused to contact Expedia to correct the billing mistake. This response was both inappropriate and distressing, especially given her age and disability.

During this interaction, the female staff member was dismissive and disparaging in her communication. Her behavior lacked professionalism and sensitivity toward an elderly guest with disabilities. This conduct raised serious concerns about how vulnerable guests are treated at your property.

I then contacted the hotel manager, hoping the situation would be handled with professionalism and urgency. Unfortunately, her response was equally troubling. She was unprofessional, dismissive, and did not demonstrate an appropriate level of problem-solving or customer care expected from a managerial position.

This situation caused unnecessary emotional distress and placed my disabled mother in a position of insecurity during an already difficult time. I believe this matter warrants immediate attention and internal investigation by the corporate office.

Business Self

2/10

Poor

24 Jan 2026

Anna

If you are elderly and or disabled, beware stay far away from this hotel.

Business Self

10/10

Exceptional

23 Jan 2026

Luis

Excellent service very modern and comfortable rooms I like that it is cigarette-free

Business

10/10

Exceptional

12 Jan 2026

Amber

The room was great for my family of 4. We also love that there was a mini kitchen area. It is very secure location and in a nice area to go out

Business_and_leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Jessica

Room was really clean abd the staff was amazing.

10/10

Exceptional

27 Dec 2025

Anna

I have stayed at a few hotels in Palmdale and this hotel is my favorite.

Business Self

4/10

Poor

26 Dec 2025

jill

The people at the front desk were very nice and helpful. But there was something wrong with the motion-detector overhead light and it kept going on once an hour at 10:00 pm, 11:00 pm, midnight, etc. We finally found the fuse box and turned the fuse off so we could sleep. They kindly offered to let us move rooms but we didn't want to move all of our stuff at midnight.

Friends_and_family Family

2/10

Poor

26 Dec 2025

Vincent

Suspicious people in parking lot. Lack of security and overall feeling of being in danger.

Leisure Self

10/10

Exceptional

11 Dec 2025

Sergio

Linpio y comodo

10/10

Exceptional

11 Dec 2025

Gabriel

Room spotless

Friends_and_family Family

6/10

Pleasant

09 Dec 2025

Jennifer

Staff were nice, the room was great. But the issue was is i got charged double the price of what i reserved for. I got charged double for the room on top of the deposit. Hopefully it was reversed but dont trust the price your gonna pay.

Leisure Self

4/10

Poor

04 Dec 2025

Marian

Charge for pet on Expedia indicates $25 per pet per day.
The Hotel charged me a total of $55.63. I called them and they stated their pet charge is $50 per stay. They said there was nothing they could do in reference to the pet fee even though Expedia has a lower fee. I booked my stay depended on the pet fee. By the way, on Expedia the deposit is stated as $50, however, this place deposit is $100.

6/10

Pleasant

03 Dec 2025

Norman

The TV in my room did not access any channels. Told the desk but they didn't fix it! I should get some kind of credit back on the rental fee!!!!

Leisure Self

10/10

Exceptional

01 Dec 2025

Terenia

This is one of the best places to stay away from home.

Business_and_leisure Family

10/10

Exceptional

19 Nov 2025

Nicholas

The staff is wonderful, and the rooms are very comfortable. They have laundry machines on site for guests. I highly recommend woodspring suites if you are staying in the Palmdale/Lancaster area.

Self

10/10

Exceptional

04 Nov 2025

Terenia

Staying at wood spring hotel is a place away from home. The staff is wonderful especially the lady at the front desk.

Business_and_leisure Family

10/10

Exceptional

02 Nov 2025